Rackspace

We are looking for a VMware Cloud Engineer. Please consider the Must-To-Have is knowing VMware and Highly desirable a VCP-DCV certification. Details about the job are listed below.The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues that may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and provides mentoring on customer-related issues to support teams. The Support Engineer is expected to take the initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives that may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Key Responsibilities</h3><ul><ul><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required </li><li>Lead cross-functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the Organization </li><li>Advise leadership in setting and executing the technological strategy to ensure Rackspace remains head of the industry </li><li>Proactively assess, propose, and implement enhancements to system architecture, problem management, fleet management, process improvement, reporting, product integration, and customer infrastructure.  </li><li>Lead Workload/Workforce Management and Optimization related tasks</li><li>Review technical training for all Rackers supporting Rackspace Supported Cloud Products. </li><li>Coach, mentor and assists Rackers across the business </li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships </li><li>Collaborate and share knowledge with other Engineers on the support floor</li></ul></ul><h3>Person Specification</h3><ul><ul><li>Advanced knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V) </li><li>Advanced knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS </li><li>Strong knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems. </li><li>Strong knowledge of Project Management methodologies</li><li>Strong understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services </li><li>Strong knowledge in the application of current and emerging network software and hardware technology and protocols </li><li>Advanced knowledge of the vSphere platform </li><li>Advanced networking and proficient NSX administration skills</li><li>Advanced working knowledge of fibre channel SANS, NFS and vSAN </li><li>Advanced knowledge of vROPS/vRLI </li><li>Advanced working knowledge of HP/DELL Server hardware platforms </li><li>Advanced knowledge/troubleshooting of Disaster Recovery technologies (e.g. ZERTO, SRM) </li></ul></ul>#LI-VL1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

VMware Cloud Engineer

Responsible for ensuring that Rackspace identifies and assesses threats to its network and data, monitors its network for malicious activity, investigates intrusions and other relevant events, and has a sophisticated and detailed understanding of the evolving threat landscape.** Experience with Opensource** Experience with Intel Platforms** Darkweb Experience<h3>Responsibilities</h3><ul><ul><li>Leads efforts to assess and disseminate information on threats related to the enterprise in regard to current vulnerability by managing and developing an emerging threat model. </li><li>Keeps up-to-date knowledge of new and emerging threats that can affect the organization's information assets through OSINT and commercial research and documents these findings in briefings which are presented to leadership. </li><li>Reviews other team members threat intelligence documentation and provides feedback and opportunities for enrichment. Uses this information to identify patterns and develop strategic recommendations to improve the threat intelligence program at Rackspace. </li><li>Documents threat intelligence research and observations in tickets and written artifacts, identifies mitigating/ compensating controls, and applies detection sets to the tooling. </li><li>Works closely with systems administrators on monitoring and performance issues for optimization purposes. </li><li>Drive security monitoring tuning in effort to eliminate false positives. </li><li>Collaborate with system owners for areas of responsibility in effort to baseline environments. </li><li>Conducts analysis using a variety of tools and data sets to identify indicators of malicious activity on the network. Leads threat analysis activities during response activities related to computer security incidents. </li><li>Provide accurate and priority driven analysis on cyber activity/threats. Perform payload analysis of packets. Detonate malware to assist with threat research.</li><li>Provides analysis of proposed countermeasures/detection activities and determines the best course of action. Implements or provides guidance to other team members on how to implement the actions identified. </li><li>Collaborates with incident response analysts to provide indications and warnings, and contributes to predictive analysis of malicious activity. </li><li>Participate in root cause analysis or lessons learned sessions.</li><li>Write technical articles for knowledge sharing. </li><li>Monitor threat actors and related threat objects for items of interest to Rackspace and keep information up to date. Work with the ISOC teams to emulate attacker activity. </li><li>Deploys new rules and rule sets as released by the vendors and works with the ISOC teams to implement applicable Indicators of Compromise (IOCs) into tooling. </li><li>Creates and disseminates guidance on the teams activities including developing Standard Operating Procedures (SOPs) and other runbooks.</li><li>Perform product evaluations and provide feedback on security products and services. </li><li>Represent Security Operations interests while building and maintaining successful relationships across multiple teams.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Significant practical experience with Linux and Windows operating systems. </li><li>Significant practical experience with networking protocols and systems administration. </li><li>Significant practical experience with log, network, and system forensic investigation techniques. </li><li>Significant practical experience with TCP/IP Networking and knowledge of the OSI model. </li><li>Significant practical experience with Intrusion Detection/Prevention Systems and custom rule writing. </li><li>Practical experience with packet analysis (Wireshark) and malware analysis. </li><li>Practical experience with common programming or scripting languages, including applying concepts to develop automation. </li><li>Significant practical experience identifying common indicators of compromise and of methods for detecting these incidents. </li><li>Significant practical experience monitoring threats via a SIEM console. </li><li>Significant practical experience performing analysis of log files from a variety of sources, to include individual host logs, network traffic logs, firewall logs, or intrusion prevention logs. </li><li>Experience with leveraging all source intelligence analysis. </li><li>Strong attention to detail. </li><li>Strong verbal and written communication skills. </li><li>Excellent problem solving, critical thinking, and analytical skills - ability to de-construct problems.</li></ul></ul><h3>Expereience</h3><ul><ul><li>Typically requires 7+ years experience performing threat research and implementation of rules and IOCs into tooling. </li><li>Experience applying ethical hacker techniques, phishing schemes, evaluating emerging logical security threats, and compromised server techniques preferred</li><li>Current GREM, GCIH, GCIA Certifications and related certifications preferred</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is <i>$103,100-$137,000 for CO and $112,500 – $150,100 for NYC, WA and CA. </i>Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Threat Intelligence Analyst III - US

<b>Job Profile Summary</b>The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.<h3>Knowledge</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support</li><li>Identify and troubleshoot standard hardware failures on x86-based servers to include the replacement of failed hardware components</li><li>Troubleshoot standard operating system storage issues including file system, disk management and RAID technologies</li><li>Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Standard operating systems administration to include troubleshooting of configuration files and permissions in addition to resolution of login, password and connectivity issues</li><li>Troubleshoot standard local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers</li><li>Complete the troubleshooting, configuration and replacement of network device hardware including edge and core routers, access and aggregation switches, firewalls, load-balancers and security appliances</li><li>Complete the troubleshooting, configuration and replacement of storage devices including shared and dedicated SAN, DAS and NAS arrays</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required</li><li>Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Provide technical communication relating to customer configurations in a concise, professional manner</li><li>•Demonstrate a general understanding of the overall data center environment to include the relationship between electrical, HVAC and redundant infrastructure systems</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed</li><li>Serve as the primary technical escalation point for all DCOPS Technician II personnel</li><li>Assist with the onboarding and training of new DCOPS personnel within the team</li><li>Execute and maintain meticulous 5S and housekeeping practices</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations</li><li>Utilize Rackspace software toolsets to complete work globally, across data centers when required</li><li>Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting</li><li>Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required</li><li>Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment</li><li>Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events</li><li>All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method</li><li>All customer interactions, both internal and external, are conducted in a manner that delights customers</li><li>Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date</li><li>Actively contribute to global alignment through the submission and publishing of process and policy documentation within the knowledge base</li><li>All areas of responsibility are clean and organized with specific areas designated for all moveable items</li><li>Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred</li><li>Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert</li><li>Logic IDS preferred</li><li>Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches and ASR series routers preferred</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems, EMC VMAX and VNX SAN systems preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend</li><li>Must be able to prioritize work in a fast paced, high pressure environment</li><li>Must have experience participating in root cause analysis investigations</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software</li><li>Success in the role requires the following personal qualities: Strong Communicator Requires little supervision Effectively collaborates with others in a team setting Takes meaningful actions to address feedback Ability to solve problems Understands the full scope prior to making decisions</li></ul></ul><h3>Experience</h3><ul><ul><li>Minimum 2-year experience working in a data center environment or equivalent technology background required</li><li>Minimum 2-years experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 2-year experience in a customer service oriented position preferred</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Kansas City

The DC Ops Technician II

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% uptimeThis role is the makes up the core support of our data centers.  The main responsibility will be the upkeep and maintenance of our data center.  Work is performed through a ticketing system which often include break fix and maintenances.  Responsibilities also include general data center upkeep like 5S standards, monthly audits of metrics/KPIs<h3>Responsibilities</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support</li><li>Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components</li><li>Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies</li><li>Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues</li><li>Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers</li><li>Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances</li><li>Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required</li><li>Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Provide technical communication relating to customer configurations in a concise, professional manner</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed</li><li>Execute and maintain meticulous 5S and housekeeping practices</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations</li><li>Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting</li><li>Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required</li><li>Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment</li><li>Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events</li><li>All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method</li><li>All customer interactions, both internal and external, are conducted in a manner that delights customers</li><li>Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date</li><li>All areas of responsibility are clean and organized with specific areas designated for all moveable items</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred</li><li>Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred</li><li>Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends</li><li>Must be able to prioritize work in a fast paced, high pressure environment</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software</li><li>Must be able to lift 50 lbs over head</li><li>Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)</li><li>Success in the role requires the following personal qualities:Effective CommunicatorSelf StarterTeam PlayerWelcomes FeedbackAbility to Identify ProblemsSolicits input from others when making decisions</li></ul></ul><h3>Experience</h3><ul><ul><li>Minimum 1-year experience working in a data center environment or equivalent technology background required</li><li>Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 1-year experience in a customer service oriented position preferred</li><li>Remote connectivity tool: Putty, RDP, SSH</li></ul></ul><h3>Nice to Have</h3><ul><ul><li>   &gt;1 year data  center experience</li><li>   Familiarity with enterprise level netowkring</li><li>   Experience with Dell/HP servers</li><li>   Experience with Cisco switches/Firewalls/Routers</li><li>   Experience with EMC storage</li><li>   Certifications, A+, Net+, any cisco/windows cert</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is <i>$116,100-$170,280 for CO and $63,500-85,000 for NYC, WA and CA. </i>Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Chicago

DC Ops Technician II- US

<b>Job Description Summary:</b>A key element within the Rackspace support infrastructure and is expected to provide a high level oftechnical support to our customers over the phone and via support tickets. The owner of complex customer issues which may take several days or weeks to resolve. - Applies creative problem- solving techniques to identify the source of problems; while at the same time keeping the customer aware ofevery step along the way via the ticketing system. - Expected to use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods, and suggest alternatives that may better serve the stability and security of the customer’s solution. - Proposes and implements system enhancements (software and hardware updates) that will improve the performance andreliability of the system.-  Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks. - Coordinates terminal orders, network system planning, upgrading, monitoring, testing, and servicing. Defines, designs, andimplements network communications and solutions using the Windows system. - Responsible for solving customer's technical issues which can include OS level, webserver, database server,applications server, DNS, SMTP, or other software issue.<b>Key Responsibilities: </b>- Expert troubleshooting of the Windows OS, IIS, SQL and other applications. -Provides consulting service to customer on building solutions to meet customer needs. -Responsible for technical aspect of customer visits both in the office and at customer locations, includes presentations. -Ensures customer satisfaction with follow ups. -Handles level-appropriate customer support requests via the ticket system. -Creates and maintains customer loyalty by serving customers above and beyond their expectations. -Exercises judgment in decision-making in order to routinely deliver FANATICAL customer support. <b>Due to the 24x7x365 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc</b>. <b>Knowledge: </b>Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Excellent knowledge of Windows 2000/2003 server, IIS 5 &amp;amp; 6, active directory, DNS, SMTP, and TCP/IP. Excellent knowledge of DNS, including diagnostics with Windows system tools. Continually expands knowledge in the areas of new developments and trends; may make recommendations to management on desirable additions and developments. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Linux  Customer Success System Engineer

Acronis

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Support Specialist who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). </p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
<p><strong>Would be considered plus if you have</strong></p>
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
<p><em>*Please submit your resume and application in English</em></p>
<p><strong>WHO WE ARE</strong></p>

<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-LB1</p>

Madrid

Cloud Software Support Specialist with German (w/m/d)

<b>Solving Together™</b>At Rackspace Technology, we are the multicloud solutions experts. Our technical acumen with the world’s leading technologies and multicloud environments — across applications, data and security — enables us to build our business, increase efficiency and deliver the future.  We solve more than workload problems; we create business advantages. Our multicloud solutions expertise means you’re empowered to work faster, smarter and ahead of what’s next. <b>Work Location:</b>  Work may be performed remotely from anywhere within the 48 Continental United States.  <b>Enterprise Customer Success Engineer Responsibilities:</b>·       Provide a high level of technical support to our customers over the phone and via support tickets. ·       Own complex customer issues which may take several days or weeks to resolve. ·       Apply creative problem- solving techniques to identify the source of problems, while at the same time keeping the customer aware of every step along the way via the ticketing system.·       Use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods, and suggest alternatives that may better serve the stability and security of the customer’s solution. ·       Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system. ·       Manage the load configuration of a central data communication processor ·       Makes recommendations for purchase or upgrade of data networks·       Coordinate terminal orders, network system planning, upgrading, monitoring, testing, and servicing. ·       Define, design, and implement network communications and solutions using the Windows system. ·       Solve customer's technical issues which can include OS level, webserver, database server, applications server, DNS, SMTP, or other software issue. <b>Qualifications: </b>·       High school diploma or equivalent required. Bachelor’s degree in Computer Science, Engineering, or related field preferred.·       8+ years’ experience in systems administration or related field, including a minimum of 2 years web hosting experience.    <b>Pay:</b> For applicants working in California, Colorado, Washington, or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. ·       The anticipated starting pay range of California, Washington state and New York City applicants for this role is $112,900 - $165,550·       The anticipated starting pay range of Colorado applicants for this role is $96,800 – 142,010Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus commissions, or other discretionary payments.  The discretionary payments are based on company and/or individual performance and may change at any time.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.<b>Benefits: </b>Information on Rackspace benefits offered is here. <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">https://rackspace.jobs/benefits/</a> <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Enterprise Customer Success Engineer (copy)

Enterprise Customer Success Engineer

City

<p><b>About Citi:</b></p><p>Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.</p><p>As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.</p><p>We are opening our doors for talented individuals who are passionate about Cyber Security, want to be part of innovation by implementing and driving cutting edge technologies within a world class organization.</p><p> If you have a strong background in UNIX &amp; Wintel technologies and consider yourself a technology leader with excellent communication skills, have a wide variety of skillset including a firm grasp of operating systems, hands on scripting/programming, networking protocol implementation and various virtualization technologies, then Citi is a place for you to be, as we offer the environment where skills like these can thrive.</p><p><b>Responsibilities:</b></p><ul><li>Manage various franchise critical security application Infrastructure, specifically in secrets/PAM domain.</li><li>Own and drive the deployment (from scratch), maintenance and L3 support of managed applications.</li><li>Gather product requirements, deploy solutions mapped to business needs and continuously evaluate to stay current with evolving requirements.</li><li>Size and procure the required hardware/software for new deployments and collaborate with various teams like system admin, DBA and others to build the required Infra.</li><li>Facilitate security assessments and remediation to ensure safety and soundness. </li><li>Document the product, process, and train L1/2 teams for BAU support.</li><li>Automation of manual tasks and continuous review/upgrade of stale processes.</li><li>Provide SME (Subject Matter Expert) support for the managed applications.</li><li>Capacity, Performance and Stability reporting and Management.</li><li>Lead Integration projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.</li><li>Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.</li><li>Continuously keep the Knowledge Share repository up to date.</li></ul><p><b>Qualifications:</b></p><ul><li>3+ Years’ experience</li><li>Bachelor’s degree or equivalent experience</li><li>Any trainings/certifications in Cybersecurity will be considered a plus</li></ul><p><b>Requirements </b></p><ul><li>Hands-on experience working with Linux and Windows Servers</li><li>DevOps/DevSecOps/SRE experience</li><li>Experience with Web Service/Application deployment</li><li>Experience interacting with Web APIs using various protocols and framework (E.g. REST)</li><li>Understanding of how to interface with these databases, analyze &amp; write complex queries/procedures</li><li>Must have good analytical skills</li><li>Excellent organizational, interpersonal and project management skills</li><li>Proficiency in one or more of these scripting languages – Python, Unix Shell, Perl &amp; PowerShell scripting</li><li>Experience with IAM/PAM/Secrets products will be considered a big plus (e.g. CyberArk, Hashi Corp Vault)</li></ul><p>-------------------------------------------------</p><p><b>Job Family Group: </b></p>Technology<p>-------------------------------------------------</p><p><b>Job Family:</b></p>Information Security<p>------------------------------------------------------</p><p><b>Time Type:</b></p>Full time<p>------------------------------------------------------</p><p>Citi is an equal opportunity and affirmative action employer.</p><p>Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <b><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a></b>.</p><p>View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law</b></a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law Supplement</b></a>.</p><p>View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO Policy Statement</b></a>.</p><p>View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Pay Transparency Posting</b></a></p>

Warsaw

Cyber Security L3 Senior Engineer (Hybrid)

Windows Enterprise Customer Success Engineer - Job Profile Summary A key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers over the phone and via support tickets. The owner of complex customer issues which may take several days or weeks to resolve. Applies creative problem- solving techniques to identify the source of problems; while at the same time keeping the customer aware of every step along the way via the ticketing system. Expected to use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods, and suggest alternatives that may better serve the stability and security of the customer’s solution. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks. Coordinates terminal orders, network system planning, upgrading, monitoring, testing, and servicing. Defines, designs, and implements network communications and solutions using the Windows system. Responsible for solving customer's technical issues which can include OS level, webserver, database server, applications server, DNS, SMTP, or other software issue. Careel Level Summary • Performs tasks with little supervision, receives escalations from others. Mentors and coaches individual contributors. Critical Competencies Key Responsibilities • Expert troubleshooting of the Windows OS, IIS, SQL and other applications. Provides consulting service to customer on building solutions to meet customer needs. Responsible for technical aspect of customer visits both in the office and at customer locations, includes presentations. Ensures customer satisfaction with follow ups. Handles level-appropriate customer support requests via the ticket system. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises judgment in decision-making in order to routinely deliver FANATICAL customer support. Due to the 24x7x365 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, holidays, etc. Knowledge • Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Excellent knowledge of Windows 2000/2003 server, IIS 5 &amp; 6, active directory, DNS, SMTP, and TCP/IP. Excellent knowledge of DNS, including diagnostics with Windows system tools. Continually expands knowledge in the areas of new developments and trends; may make recommendations to management on desirable additions and developments. • Familiarity with Rackspace tools, systems and infrastructure Skills Education • High school diploma or equivalent required. Bachelor’s degree in Computer Science, Engineering, or related field preferred Certifications • MCSA or MCSE certification preferred Experience • Requires 8 years experience in systems administration or related field, including a minimum of 2 years web hosting experience Physical Demands • General office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%. Travel Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Gurugram

Windows Lead Customer Success Engineer - III

The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues that may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and provides mentoring on customer-related issues to support teams. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <h3>Knowledge / Skills / Ability:</h3><ul><ul><li>Intermediate knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V) </li><li>Basic operating systems knowledge (Windows and Linux) </li><li>Basic network skills. Basic working knowledge of fibre channel SANS, NFS and vSAN  </li><li>Basic knowledge of vROPS.  </li><li>Intermediate knowledge of the vSphere platform  </li><li>Working knowledge of HP/DELL Server hardware platforms.  </li><li>Knowledge and hands-on experience with VMware Cloud on AWS. </li><li>Basic knowledge of Project Management methodologies </li><li>Basic understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services </li><li>Basic knowledge in the application of current and emerging network software and hardware technology and protocols </li><li>Requires conceptual knowledge of theories, practices, and procedures within a job discipline.</li><li>Applies general knowledge of business developed through education or past experience </li></ul></ul><h3>Job Complexity:</h3><ul><ul><li>Requires conceptual knowledge of theories, practices, and procedures within a job discipline </li><li>Performs routine assignments using existing procedures </li><li>Receives instruction, guidance, and direction from more senior-level roles </li><li>Entry level to a professional career progression </li><b>Critical Competencies</b> <li>Systems Thinking: Executes tasks and/or provides data to support the implementation of holistic solutions that forge linkages between structure, people, process, and      technology. </li><li>Idea Creation: Contributes to idea generation within team settings </li></ul></ul><h3>Key Responsibilities: </h3><ul><ul><li>Contribute to functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the      Cloud Function </li><li>Technical point of escalation to the Cloud Support teams; resolving customer issues, working in collaboration with partners across the business, as required </li><li>Contribute to tasks relating to problem management, process improvement, reporting, and customer infrastructure </li><li>Assists in the development of technical training for all Rackers supporting Rackspace Supported Cloud Products </li><li>Contribute to Workload/Workforce Management and Optimization related tasks </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships </li><li>Collaborate and share knowledge with other Engineers and Administrators on the support      floor</li></ul></ul><h3>Experience / Education:</h3><ul><ul><li><b>Required: </b>Secondary/High school diploma or GED required.   </li><i>Preferred </i><li>Bachelor’s degree preferred  or 18–36 months related technical experience in systems engineering or  administration.   </li><li>Intermediate experience in  VMware virtual systems preferred.   </li><li>The following certifications  are preferred: VCA, vRealize Operations, NSX, or vSAN badge. </li></ul></ul><h3>Physical Demands:</h3><ul><ul><li><b>Must be willing to work 4-10's schedule, Sunday - Wednesday, 2100-0800 CST with 1 hour lunch</b></li><li>General office environment.  </li><li>May require extended periods sitting and viewing a computer monitor.  </li><li>Elevated levels of stress may occur at times. </li><li>No special physical demands required.  </li><li>Due to the 24x7x365 operations of the business, the candidate must be able to work a flexible work schedule, which may include nights, weekends, and holidays.</li></ul></ul>#LI-DE1#LI-Remote#LI-USA#LI-Rackspace#RackspaceFor applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. • The anticipated starting pay range of California, Washington state and New York City applicants for this role is $86,600– $152,240• The anticipated starting pay range of Colorado applicants for this role is $75,800 - $111,210• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

VMware Cloud Engineer II - RGS (Night Shift - Remote role in USA)

DAZN

Streaming live events brings unique challenges, as millions of fans join our broadcasts in a short space of time.  We are looking for a backend engineer who is passionate about building a modern, scalable and resilient platform and pushes the boundaries on playback excellence.  We give you the autonomy over the software you build and freedom to choose the right tool for the job.  In return, we expect you to take ownership of the system, and that means: -  <i>You’re responsible for the operational health of your services.</i>-  <i>You’re empowered and encouraged to fix operational issues as part of your daily work.</i> <b> YOUR TEAM</b>The services owned by this team provide our front-end clients with all the information needed to successfully play content on the device of their choice, protect our intellectual property from piracy, and monitor the customer playback experience; ultimately helping to drive the roadmap for improvement at DAZN. The Playback team, known internally as the ‘Goats, consists of very positive people that are a high performing, autonomous and are always open for helping others. This role can be based in Katowice or you can work in a Hybrid basis. <h3>As our new Software Engineer you’ll have the opportunity to:</h3><ul><ul><li>Build and maintain scalable microservices.</li><li>Collaborate with other Software Engineers to deliver a compelling user experience.</li><li>Deliver maintainable, robust and testable code.</li><li>Share knowledge and collaborate with other developers across the business.</li><li>Evolve and design the services that power and monitor our video streaming.</li><li>Partner with the other Software Engineering teams to create end to end solutions.</li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>Strong analytical thinking and problem-solving skills.</li><li>Experience working with JavaScript. </li><li>Experience working with GIT.</li><li>Writing unit/integration tests (understanding its value).</li><li>Very good communication skills with people at all seniority levels (English required).</li></ul></ul><h3>Even better if you have:</h3><ul><ul><li>Technical understanding of video encoding, DRM, Video Playback.</li><li>Experience with cloud and/or microservices (preferred AWS).</li><li>Experience with REST API.</li><li>Continuous Integration, Continuous Delivery experience.</li><li>Worked in a “Build it, own it” model.</li><li>Infrastructure as code.</li><li>Service Monitoring.</li></ul></ul><h3>Benefits will include:</h3><ul><ul><li>Access to DAZN streaming service</li><li>Annual performance-related bonus</li><li>Annual leave increasing by 3 days after 3 years</li><li>Private medical and dental insurance (fully financed by DAZN)</li><li>Life assurance</li><li>Pension scheme (Pracowniczy Program Emerytalny)</li><li>MyBenefit platform (MultiSport and thousands of sports, culture or tourism benefits)</li><li>Financially rewarding ‘Refer a Friend’ scheme</li><li>Family-friendly community</li><li>Opportunity for flexible working</li><li>Employee Assistance Program (psychological, managerial, legal and financial counselling)</li><li>Free access for you and one other to our workplace mental health platform app (Unmind)</li><li>Learning and development resources</li><li>Access to our internal speaker series and events</li><li>High-end laptops (Macs or Windows)</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Katowice

Backend Software Engineer

As an Engineering Manager,you will drive engineering excellence across engineering teams for DAZN and our global streaming service! You have solid and developed technical experience, a clear progression into management and a passion for driving high-performance teams composed of outstanding engineers. You have a strong technical curiosity, eager to learn and understand your team’s domain and able to challenge the team based on your knowledge. You can create delivery plans and monitor theprojects’ delivery to ensure your teams successfully get their solutions into production. You know when to challenge the team and when to let them learn from their own mistakes – to be a servant leader. You are a proven Coach and Mentor, able to grow each of your team members. As a leader, you will champion discussions across the whole DAZN as part of community-based sharing groups. <b>A BIT ABOUT YOUR TEAM</b>Teams are typically made up of around 5-8 Engineers, a Product Manager and an Engineering manager supported by Principal engineers. A team tends to have a flat structure as everyone brings something different and has different experiences and knowledge. Tech stack: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Typescript, AWS (ElastiCache, DynamoDB, SQS, SNS, Cloudwatch, S3), Terraform, Video encoding orchestration, New Relic, Docker, Selenium, Github, Jira, Jest. This role will be based in Katowice or with a mixture of Hybrid working.<h3>As our new Engineering Manager, you’ll have the opportunity to:</h3><ul><ul><li>Champion engineering and operational excellence, establishing metrics and processes for regular assessment and improvement</li><li>Build and maintain an autonomous engineering team</li><li>Make delivery focused and data-driven decisions to ensure we meet our commitments</li><li>Recognise and reward success whilst building a safe environment so failures become opportunities to learn and improve </li><li>Manage the team's Compensation, Infrastructure, and Travel and Expense budgets</li><li>Collaborate with other Engineering teams to support advance modern, software development practices and advance a great engineering culture</li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>Passion for building teams in a collaborative, empathetic, empowering, and supportive way</li><li>Proven experience in managing and supporting engineering teams in an Agile environment (You build it, you own it)</li><li>Proven experience in collaborating and working with stakeholders (Business Development, Product)</li><li>Excellent communication and influencing skills with people at all seniority levels (English required)</li><li>Fluent in the Polish language</li><li>Solid knowledge of backend </li><li>Strong background in software engineering</li></ul></ul><h3>Even better if you have:</h3><ul><ul><li>Experience with managing budgets</li><li>Development or QA background</li><li>AWS Infrastructure knowledge or certification</li><li>Remote management of team members</li><li>Proximity to the Katowice office</li></ul></ul><h3>Benefits will include:</h3><ul><ul><li>Access to DAZN streaming service</li><li>Annual performance-related bonus</li><li>Annual leave increasing by 3 days after 3 years</li><li>Private medical and dental insurance (fully financed by DAZN)</li><li>Life assurance</li><li>Pension scheme (Pracowniczy Program Emerytalny)</li><li>MyBenefit platform (MultiSport and thousands of sports, culture or tourism benefits)</li><li>Financially rewarding ‘Refer a Friend’ scheme</li><li>Family-friendly community</li><li>Opportunity for flexible working</li><li>Employee Assistance Program (psychological, managerial, legal and financial counselling)</li><li>Free access for you and one other to our workplace mental health platform app (Unmind)</li><li>Learning and development resources</li><li>Access to our internal speaker series and events</li><li>High-end laptops (Macs or Windows)</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Engineering Manager

<h3>Key Accountabilities:</h3><ul><ul><li>As Role holder, you will be providing technical support and problem diagnosis/resolution on customers managed infrastructure within the defined operating processes according to ISO 20000/ITIL</li><li> You will liaise with (Internal, Vendor) support teams and with suppliers globally</li><li>You will be producing operational and technical documentation, such as: work instructions, concepts, scripts</li><li>Analyzing system requirements of architectures and complex distributed systems</li><li>Producing operational and technical documentation, such as: work instructions, concepts, scripts</li><li>As Role holder you will be responsible for planning, implementing, and transitioning managed IT solutions into support and providing in−life support</li><li>Providing standby duty outside office hours         </li></ul></ul><h3>Required Capabilities – Professional Skills</h3><ul><ul><li>Hands-on experience in administering O365 environment</li><li>In-depth knowledge of MS Windows Server, MSSQL Server, MS Active Directory, MS SCOM</li><li>Clear understanding of core Cloud Computing services and working on Azure is advantage</li><li>Understanding the principles of the interaction of network services (DNS, DHCP, proxy, firewalls, subnetting etc.) is advantage</li></ul></ul><h3>Required Capabilities – Soft Skills</h3><ul><ul><li>Ability to meet the customers’ needs in line with the business requirements</li><li>Focusing on the objectives and the required outcomes of the processes while delivering a service</li><li>Working with a cooperative and positive attitude in a group setting to achieve common goals</li><li>Communicating effectively and efficiently while adapting to your audience and getting the message through as intended</li><li>Taking the responsibility and taking care of the consequences of decision  making</li></ul></ul><h3>Desirable Capabilities:</h3><ul><ul><li>Strong experience in support of Microsoft Windows servers in Data Centre environment</li><li>Experienced, fully competent in own area, can act as a key contributor in a more complex/critical environment</li><li>#LI-JP1</li><li>#LI-Remote</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Hungary

Microsoft Infrastructure Engineer

<p>Join our Cyber Security Services Team now and be part of our team in Budapest!</p><p>Within Citi, the Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.</p><p>This is an opportunity to work with Global Secrets Management Platforms Team which is part of Citi’s Cyber Security Services. We are responsible for secrets management on-prem and the cloud for several hundred applications across the firm.</p><p>We are opening our doors for talented individuals who are passionate about Cyber Security, want to be part of innovation by implementing and driving cutting edge technologies within a world class organization. If you have a strong background in UNIX &amp; Wintel technologies and consider yourself a technology leader with excellent communication skills, have a wide variety of skillset including a firm grasp of operating systems, hands on scripting/programming, networking protocol implementation and various virtualization technologies, then Citi is a place for you to be, as we offer the environment where skills like these can thrive.</p><p><b>As a Cyber Security L3 Senior Engineer you will:</b></p><ul><li>Manage various franchise critical security application Infrastructure, specifically in secrets/PAM domain.</li><li>Own and drive the deployment (from scratch), maintenance and L3 support of managed applications.</li><li>Collaborate with various internal and external stakeholders/support teams and product vendors to manage all the aspects of the support process.</li><li>Gather product requirements, deploy solutions mapped to business needs and continuously evaluate to stay current with evolving requirements.</li><li>Size and procure the required hardware/software for new deployments and collaborate with various teams like system admin, DBA and others to build the required Infra.</li><li>Facilitate security assessments and remediation to ensure safety and soundness. </li><li>Document the product, process, and train L1/2 teams for BAU support.</li><li>Automate manual tasks and continuously review/upgrade stale processes.</li><li>Provide SME (Subject Matter Expert) support for the managed applications.</li><li>Capacity, Performance and Stability reporting and Management.</li><li>Lead initiative to develop/improve scripts and other programs for system monitoring and maintenance.</li><li>Lead Integration projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.</li><li>Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.</li><li>Continuously keep the Knowledge Share repository up to date.</li></ul><p><b>Ideal background:</b></p><ul><li>4+ years’ of relevant work experience</li><li>Bachelor’s Degree in Engineering (Computer Science or Equivalent)</li><li>Excellent written and verbal communication skills in English</li><li>Understanding of microservices, API gateways.</li><li>Proficiency in one or more of these scripting languages – Python, Unix Shell, Perl &amp; PowerShell scripting.</li><li>Hands-on experience working with Linux and Windows Servers</li><li>Experience/basic understanding of CHEF, Ansible, CI/CD</li><li>DevOps/DevSecOps/SRE experience</li><li>Experience with Web Service/Application deployment</li><li>Experience interacting with Web APIs using various protocols and framework (E.g. REST)</li><li>Experience with RDBMS or NoSQL databases from application programmer’s perspective. Understanding of how to interface with these databases, analyze &amp; write complex queries/procedures.</li><li>Understanding of containers and associated technologies like Kubernetes/Open Shift.</li><li>Good to Have<ul><li>Experience with IAM/PAM/Secrets products will be considered a big plus (e.g. CyberArk, Hashi Corp Vault)</li><li>Any trainings/certifications in Cybersecurity will be considered a plus</li></ul></li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package with a wide range of benefits:<ul><li>Cafeteria Program</li><li>Home Office Allowance - for colleagues working in hybrid and remote work models</li><li>Paid Parental Leave Program - maternity leave and paternity leave</li><li>Private Medical Care Program and onsite medical rooms at our offices</li><li>Pension Plan Contribution to voluntary pension fund</li><li>Group Life Insurance</li><li>Employee Assistance Program</li></ul></li><li>Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed</li><li>Flexible work arrangements to support colleagues’ in managing work - life balance</li><li>Continuous career progression opportunities across geographies and business lines</li><li>Inclusive and friendly corporate culture</li><li>Socially active employee communities with diverse networking opportunities</li></ul><p><b>Apply to join the world’s most global bank and discover the true extent of your capabilities!</b></p><p>-------------------------------------------------</p><p><b>Job Family Group: </b></p>Technology<p>-------------------------------------------------</p><p><b>Job Family:</b></p>Information Security<p>------------------------------------------------------</p><p><b>Time Type:</b></p>Full time<p>------------------------------------------------------</p><p>Citi is an equal opportunity and affirmative action employer.</p><p>Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <b><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a></b>.</p><p>View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law</b></a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law Supplement</b></a>.</p><p>View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO Policy Statement</b></a>.</p><p>View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Pay Transparency Posting</b></a></p>

Budapest

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% up-time. Our main Data Centre is located at Erskine Park and Alexandria, candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights are required for this position.<h3>Key Accountabilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li><li>Previous experience with building, repairing or upgrading hardware.</li><li>Experience with Dell PowerEdge and HP ProLiant server hardware.</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred.</li><li>Previous experience in a customer service-oriented position preferred.</li><li>Experience with Cisco, F5 and Brocade network devices preferred.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator.</li><li>Self-Starter.</li><li>Team Player.</li><li>Welcomes Feedback.</li><li>Ability to Identify Problems.</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sydney

Data Centre Operations Technician II

Marco Technologies LLC

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project-based installations and service-based repair calls at client locations and will occasionally assist the Managed Service group. You are responsible for management, administration and integration of products, services, applications and operating level systems code. You will handle responsibilities from basic system installations to the overall architecture.<h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Installation, support and maintenance of production networks and systems to completion.</li><li>Integrate and/or consolidate servers and services between different client business units and technologies.</li><li>Integrate and maintain network services including but not limited to switching, routing, firewalls, wireless networks and network security.</li><li>Integrate and maintain high-performance groups of Windows servers for resource-intensive network applications including advanced data center solutions, virtualization and storage.</li><li>Develop and follow Marco best practices and operational procedures and create visual and written documentation.</li><li>Analyze system utilization, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency.</li><li>Provide on-call support advice and technical support to various users/clients regarding operational/applications issues.</li><li>Install new and/or upgraded software on server and client platforms.</li><li>Design archive and backup systems.  Work closely with client’s technical staff to ensure that backup and archiving designs and procedures are implemented properly .</li><li>Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems.</li><li>Stay up to date with relevant state-of-the-art technology, equipment, and/or systems  .</li><li>Function collaboratively as part of a fast-paced, client orientated team .</li><li>Maintain parts inventory .</li><li>Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry.</li><li>Plan and manage service requests independently.</li><li>Consistently maintain a revenue-to-wage ratio of 2.5 or above.</li><li>Attend required company and departmental meetings.</li><li>Perform other related duties as assigned.</li></ul></ul><h3>EDUCATION AND EXPERIENCE:</h3><ul><ul><li>Bachelor’s Degree and six years of relevant experience; or equivalent combination of education and experience.</li></ul></ul><h3>LICENSE AND CERTIFICATIONS:</h3><ul><ul><li>Current high level industry recognized certifications including one or more of the following: CCNA/Specialization, MCSE, EMC-PE, EMC-IE, CCP, VCP, BCNE, Voice Application Certifications (MSL, SRC, MAS, MBG, UCM, MCA or NPM), Voicemail Platforms, Call Recording or ATP Flex Network.</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>Solid understanding of routing and switching.</li><li>Proficiency with business collaboration tools such as MS Office applications and Visio.</li><li>Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.</li><li>Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it.</li><li>Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can’t solve it yourself go find someone who can.</li><li>Confidence - When you are assured of your own ability it shows you may need assistance for  the tough situations that can arise.</li><li>Team Work - The ability to work with others on a combined task, make contributions to the task and share the responsibility of the outcome.</li><li>Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines.</li><li>Enthusiasm - You need to be able to motivate yourself..</li><li>Flexibility – Adapt to changes in the work environment.  Change approach or method to best fit the situation..</li><li>Current CCNP certification and general IT knowledge of virtualization, network systems and SAN technology preferred.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    To apply (and to learn more about what makes us great), visit: <a href="http://www.marconet.com/careers" rel="noopener noreferrer nofollow ugc" target="_blank">www.marconet.com/careers</a> Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities

Omaha

Network Systems Engineer

<b>Rackers:  </b>Valued members of a winning team Our employees, affectionately called “Rackers,” are our true strength and differentiator. As valued members of a winning team on an inspiring mission, Rackers make a real difference for our customers. It’s why we’re frequently recognized as an employer of choice by global industry-leading programs, including Great Place to Work, Forbes and Fortune.  They embody our Core Values, demonstrating that Fanatical Experience is:<b>•Excellence.</b> We are an accountable, disciplined, high-performing company with proven results.<b>•Customer-driven.</b> We are proactive, collaborative and committed to success for our customers.<b>•Expertise</b>. Rackers are passionate learners who are embedded in our customers’ businesses to provide unbiased solutions.<b>•Agility. </b>We adopt new technologies and evolve services to meet customers where they are in their journey.<b>•Compassion. </b>We’re one team doing the right thing for our customers, communities, and each other.<b>Security Risk Specialist III Overview:</b>  You’ll be part of a fanatical team that assists in the development and execution of Information Security Policies, and IT Security Risk Management best practices globally through accurately assessing threats posed by risk concerns raised across the enterprise. <b>Work Location:</b> 100% Remote! <b>Security Risk Specialist III Responsibilities:</b>·       Work with appropriate stakeholders across the enterprise, performs and scores global IT Security Risk Assessments, and coordinates with the Risk Owners to ensure Risk Remediation Plans are implemented, tracked, and reported on, to a timely conclusion.·       Create risk remediation plans with business owners ·       Provide accurate and articulate written and oral status updates on all in-process assessments and top risks being remediated.  ·       Thoroughly document and track all aspects of the efforts around researching, assessing, scoring, and tracking risk remediations.·       Escalate control failures, and enterprise level risks, to management- If ideal solutions cannot be found.·       Update internal control matrices, to support continually changing/evolving environments. <b>Qualifications:      </b>·       Well versed in Excel to extract relevant information from large flat files – a proficiency with pivot tables is a necessary skill·       Strong familiarity with incident and change tracking systems·       Application and system vulnerabilities and exposures·       Information Assurance (IA) principles and tenets (Confidentiality, Integrity, Availability, authentication, non-repudiation)·       System administration concepts for Unix/Linux and/or Windows operating systems·       Network architecture concepts including topology, protocols, and components·       Practical Information Security experience in developing and maintaining secure architectures for large enterprises·       Software languages such as Java, C++, Python, and/or JavaScript<b>Experience/Education/Certifications: </b>·        5 years of related experience.·        Practical information security experience in developing and maintaining secure architectures for large enterprises is preferred.·        High school diploma or equivalent required. Bachelor’s degree in Computer Science, Computer Studies, Information Technology, Information Security or a related field is preferred.·        Security certification for IAM and IAT III, or CISSP preferred.  <b>Pay:  </b>We’re excited to share pay ranges for this position exclusive of fringe benefits or potential bonus.  Starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.·       Starting range of California, Washington state and New York City is $95,900 - $140,580·       Starting range of Colorado is $82,500 – $120,670.·       For other states; pay information may be discussed during the interview process<b>Benefits:</b>·       Medical, Dental, Vision, 401K, Stock Options, 4.5 Weeks of PTO, and much more ·       Full benefits information <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">https://rackspace.jobs/benefits/</a>#LI-MF1 #LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Security Risk Specialist III

Rackspace IT Managed Services is responsible for the delivery of a global IT Service Operations capability for a number of internal and especially external IT systems and technologies.  The key purpose of the role is to provide IT design support, IT implementation and 3rd level capability in the management of a wide range of technologies within the Windows® server environment, with responsibilities in design validation and standards assurance, alongside troubleshooting (trouble to resolve) and Change and Release implementation support.  The role holder will be highly motivated, customer focused and experienced in supporting design, implementation and operation of enterprise infrastructure service support which is highly technical in nature. <h3>Responsibilities:</h3><ul><ul><li>Design and Implementation of solutions/changes incl. proper transition to operation </li><li>Incident management</li><li>Change management</li><li>Problem analysis and definition of service improvement potentials</li><li>Single point of contact for the customer for all issues in the regarding area in the operation phase</li><li>Documentation and further team quality tasks </li><li>Close cooperation with several global suppliers</li></ul></ul><h3>Required Skills:</h3><ul><ul><li>MS Skype for Business Server incl. Enterprise Voice and/or MS Teams incl. direct routing </li><li>MS Active Directory </li><li>MS Windows Server</li><li>Understanding the principles of the interaction of network services (DNS, DHCP, Proxy, Firewalls)</li><li>English language (fluently) </li></ul></ul><h3>Desirable skills:</h3><ul><ul><li>Knowledge of Audiocodes gateways and Session Border Controllers</li><li>German language skills </li><li>Basic knowledge of ITIL process models </li><li>#LI-JP1</li><li>#LI-Remote</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Germany

Microsoft Engineer Voice / Messaging

<b>JOB DESCRIPTION</b>The Provisioning Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Design, build, administer, maintain, and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users. Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. <b>CERTIFICATIONS</b>The following certifications preferred: CCIA, CCEE, CCEA, CCA, VCP, MCSE/MCITP, ESXi  <b>JOB REQUIREMENTS:</b><i><b>Knowledge/Skills/Abilities</b></i>·       Work on appropriate level infrastructure tasks and tickets in the queue to plan, implement, and support virtual infrastructures.·       Stays current with emerging technologies related to respective technology domain.·       Exercise good judgment in decision making during Sales to Support transition to deliver FANATICAL results·       Create great first impression Fanatical Support experience by serving customers and setting the correct expectation·       Delivers FANATICAL customer service and new hire support using judgment and decision-making·       Ability to lead the VMware team in the absence of an immediate frontline manager·       Excellentabilitytohandlemultipletasksandprioritizeworktomaintainrequiredproductivitylevels·       Excellent problem-solving abilities, coupled with a desire to take on responsibility·       Possesses advanced written and verbalcommunication·       <b>Intermediate Knowledge of ESXi, VCenter and vSphere, HA (High Availability), DRS, Affinity rule, VMotion, OVA/OVF, SRM, VSS (VSwitch)</b>·       Develops internal wikis and procedures for relevant technology domain·       Provides primary interface between the client and project manager for basic to intermediate projects·       Gathers data for reporting and analysis.·       Manages physical inventory (remotely). ·       Works appropriate tickets in queue·       Acts as the primary interface for the client or project manager for basic to intermediate projects. ·       Implement large, complex enterprise-class solutions using Citrix, Microsoft, and VMware technologies. ·       Ensure the control, integrity, and accessibility of the VMware environment for the enterprise. ·       Perform regular checks of system components for errors and application of necessary corrective action.·       Basic knowledge of Microsoft platforms and technologies including IIS and SQL Server.·       Basic operating systems knowledge (Windows and Linux)·       Basic network administration skills. Basic working knowledge of fiber channel SANS. ·       Basic working knowledge of NFS <b>EXPERIENCE/EDUCATION</b>·       Bachelor’s degree preferred·       Requires 24-36 months related technical experience in systems engineering or administration. Internal candidates require experience in a Systems Administrator role (Rackspace L2 or L3 equivalent). ·       Basic experience in VMware virtual systems required<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

VMWare Engineer I - R-16075

Apply to Windows Cyber Security Jobs in companies remotely and near you. New Windows Cyber Security Jobs added daily.

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VMWare Engineer I - R-16075 at Rackspace	Remote Full Time Administrator Manager Windows

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