Rackspace

The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues that may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and provides mentoring on customer-related issues to support teams. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <h3>Knowledge / Skills / Ability:</h3><ul><ul><li>Intermediate knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V) </li><li>Basic operating systems knowledge (Windows and Linux) </li><li>Basic network skills. Basic working knowledge of fibre channel SANS, NFS and vSAN  </li><li>Basic knowledge of vROPS.  </li><li>Intermediate knowledge of the vSphere platform  </li><li>Working knowledge of HP/DELL Server hardware platforms.  </li><li>Knowledge and hands-on experience with VMware Cloud on AWS. </li><li>Basic knowledge of Project Management methodologies </li><li>Basic understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services </li><li>Basic knowledge in the application of current and emerging network software and hardware technology and protocols </li><li>Requires conceptual knowledge of theories, practices, and procedures within a job discipline.</li><li>Applies general knowledge of business developed through education or past experience </li></ul></ul><h3>Job Complexity:</h3><ul><ul><li>Requires conceptual knowledge of theories, practices, and procedures within a job discipline </li><li>Performs routine assignments using existing procedures </li><li>Receives instruction, guidance, and direction from more senior-level roles </li><li>Entry level to a professional career progression </li><b>Critical Competencies</b> <li>Systems Thinking: Executes tasks and/or provides data to support the implementation of holistic solutions that forge linkages between structure, people, process, and      technology. </li><li>Idea Creation: Contributes to idea generation within team settings </li></ul></ul><h3>Key Responsibilities: </h3><ul><ul><li>Contribute to functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the      Cloud Function </li><li>Technical point of escalation to the Cloud Support teams; resolving customer issues, working in collaboration with partners across the business, as required </li><li>Contribute to tasks relating to problem management, process improvement, reporting, and customer infrastructure </li><li>Assists in the development of technical training for all Rackers supporting Rackspace Supported Cloud Products </li><li>Contribute to Workload/Workforce Management and Optimization related tasks </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships </li><li>Collaborate and share knowledge with other Engineers and Administrators on the support      floor</li></ul></ul><h3>Experience / Education:</h3><ul><ul><li><b>Required: </b>Secondary/High school diploma or GED required.   </li><i>Preferred </i><li>Bachelor’s degree preferred  or 18–36 months related technical experience in systems engineering or  administration.   </li><li>Intermediate experience in  VMware virtual systems preferred.   </li><li>The following certifications  are preferred: VCA, vRealize Operations, NSX, or vSAN badge. </li></ul></ul><h3>Physical Demands:</h3><ul><ul><li><b>Must be willing to work 4-10's schedule, Sunday - Wednesday, 2100-0800 CST with 1 hour lunch</b></li><li>General office environment.  </li><li>May require extended periods sitting and viewing a computer monitor.  </li><li>Elevated levels of stress may occur at times. </li><li>No special physical demands required.  </li><li>Due to the 24x7x365 operations of the business, the candidate must be able to work a flexible work schedule, which may include nights, weekends, and holidays.</li></ul></ul>#LI-DE1#LI-Remote#LI-USA#LI-Rackspace#RackspaceFor applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. • The anticipated starting pay range of California, Washington state and New York City applicants for this role is $86,600– $152,240• The anticipated starting pay range of Colorado applicants for this role is $75,800 - $111,210• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

VMware Cloud Engineer II - RGS (Night Shift - Remote role in USA)

Rackspace is looking for an entry level Helpdesk Support Technician to be first point of contact for our Customers when they call in. You will be expected to provide technical and non-technical support to our customers over chat, phone and via support tickets. In this varied and exciting role you will be responsible for managing the Rackspace's International support ticket queues and first line resolution. We are looking for people who can display good judgment in the decisions you make, and create and maintain customer loyalty by going above and beyond the customer’s expectation. We will provide full training - so if you are a customer service hero and are looking for your first role in an IT position, go ahead and apply! <h3>Key Accountabilities:</h3><ul><ul><li>Escalate support requests (phone/ticket/chat) according to escalation procedures</li><li>Work on “quick-fix tickets” (e.g. system resources, MyRackspace requests)</li><li>Manage incoming customer calls and chats</li><li>Basic user administration</li><li>Queue management (triage &amp; routing)</li><li>Ensuring we adhere to customer &amp; SLA commitments</li><li>Providing Fanatical Support in all of the above</li><li>Familiarity with desktop OS &amp; Office tools</li></ul></ul><h3>Person Specification: </h3><ul><ul><li>Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills</li><li>Strong verbal and written communication skills</li><li>Strives for performance improvements in oneself and peers</li><li>Ability to work at a team level as well as an individual level</li><li>Ability to interact confidently with more senior / skilled areas of the business.</li><li>Willingness to work shifts. </li><li>LI-DM1</li></ul></ul>#LI-DM1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Cardiff County

Helpdesk Technician

Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Join Atlassian as an intern and spend your summer with us having an impact on how millions of users see and work with the Atlassian brand. As a Brand Marketing Intern for the brand team, you'll help build the strategic development of top of funnel brand campaigns across the organization. You'll learn how to grow the value of a global enterprise brand and be a foundational member of a team to grow dramatically in the next 3-5 years.<b>Not eligible for Visa sponsorship. Unfortunately, we do not offer U.S. work visa sponsorship to F-1/OPT/CPT, J-1/TN, or H-1 B student graduates at this time.</b>Your future teamThe Brand team sits at the center of a vibrant ecosystem of Product, Comms, Creative, Experience, Editorial, Product Marketing, and Sales. In collaboration with the above teams, we define, describe, and translate everything our products help existing and potential customers achieve. We create content and tell stories that help ensure the Atlassian brand is experienced in a compelling way.<h3>What you'll do</h3><ul><ul><li>You can land on one of two teams: Brand Advertising Team OR Brand MarketingTeam. <b>You MUST choose which team you would like to be considered for from the options below:</b></li><li><b>Brand Advertising Team</b></li><li>Help develop top of funnel campaigns for multiple market leading brands (Atlassian, Jira, Confluence, and Trello).</li><li>Close strategic partnership with creative team to develop world class campaign content.</li><li>Help with the strategic creative reviews and optimization.</li><li>Contribute to team brainstorming for brand marketing campaigns and brand strategy.</li><li>Improve the development campaigns that raise awareness for Atlassian as both a great place to work and an expert in teamwork.</li><li><b>Brand Marketing Team</b></li><li>Help build a top global brand in Atlassian.</li><li>Contribute to team brainstorming for brand marketing campaigns and brand strategy.</li><li>Improve important marketing messages and SEO keywords in partnership with Communications, Product Marketing and SEO.</li><li>Communicate brand updates with our staff members around the world.</li><li>Monitor social &amp; brand platforms for cultural, business, and brand trends.</li><li>Report on social media campaign performance and make recommendations for optimization.</li></ul></ul><h3>Your background</h3><ul><ul><li>Familiar with advertising, Brand, Strategy, Campaign(s), Social Media, Paid Media, Paid Social, Or Organic Social</li><li>Be currently enrolled in a full-time degree program (Marketing, Communications, or related fields) and returning to the program after the completion of the internship, graduating by May/June 2024</li><li>Be able to commit to a full-time (40hrs / week) - 12-week internship</li><li><b>Please note: At this time, we are only open to entry-level candidates with less than a year of professional experience (this does not include internships/co-ops)</b></li></ul></ul><b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $35 - $40Zone B: $32 - $36Zone C: $29 - $34Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Brand Marketing Intern, 2023 Summer U.S.

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Join Atlassian as an intern and spend your summer with us having an impact on how millions of users see and work with the Atlassian brand. As a Digital Marketing intern on the Performance Marketing team, you'll focus on helping teams worldwide, from startups to enterprises, while using Atlassian tools. You'll work with digital marketers to improve campaigns to acquire and retain customers.This outstanding opportunity as a Digital Marketing intern will give your career a head start with phenomenal support from a collaborative, mixed-skills team and experience steering the direction of our marketing programs. An internship with us will provide you with a baseline of knowledge for all areas of digital marketing including data analysis, content creation, product launches, brand, strategy, targeting, segmentation and the opportunity to collaborate with our broader marketing organization.<b>Not eligible for Visa sponsorship. Unfortunately, we do not offer U.S. work visa sponsorship to F-1/OPT/CPT, J-1/TN, or H-1 B student graduates at this time.</b>Your future teamThe performance marketing team consists of 3 sub teams:Performance Messaging - Email MarketingPerformance Content team - Search Engine Optimization (SEO) MarketingPerformance Advertising - Paid Advertising<h3>What you'll do</h3><ul><ul><li><b>You MUST choose which Digital Marketing role you would like to be considered for from the options below:</b></li><li><b>Email Marketing Intern:</b>The Email Messaging team sends out hundreds of emails per month to millions of contacts to create awareness, adoption, and revenue opportunities for Atlassian products. The Email Marketing Intern will assist email strategy projects that are driving change around the email messaging experience at Atlassian. You will learn and help document an email marketing program that supports hundreds of partners. You'll get exposure to how emails are developed by multiple business teams and use cases.</li><li><b>SEO Marketing Intern: </b>The SEO team helps create trusted web content that showcases Atlassian's expertise and turns search engine users into lifelong Atlassian customers. As an intern on our team, you will learn how to apply SEO best practices in an enterprise B2B setting to help us acquire new customers and grow market share through targeted web content.</li><li><b>Paid Advertising Intern: </b>The paid advertising team executes marketing campaigns through the leading paid advertising channels, such as Google, Facebook, and LinkedIn. As a paid marketing intern, you will help set up, implement, and measure advertising campaigns for brand, demand gen, and customer lifecycle marketing. The paid advertising intern will learn about budget setting, campaign management, project management, branding and marketing strategy, plus so much more. Paid advertising requires multiple marketing competencies and the paid advertising intern will learn how exercise those competencies in a fun and exciting setting.</li></ul></ul><h3>Your background</h3><ul><ul><li>Be currently enrolled in a Bachelor's degree program (marketing, business, or related field) and returning to the program after the completion of the internship, graduating by June 2024</li><li>Be able to commit to a full-time (40hrs / week) - 12 week internship</li><li>Have a basic knowledge of Excel (e.g. Pivot tables, VLookUp, etc.)</li><li>Skillset to problem solve by writing and communicating well</li><li>Passionate about Digital Marketing</li><li><b>Please note: At this time, we are only open to entry-level candidates with less than a year of professional experience (this does not include internships/co-ops)</b></li></ul></ul><b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $30 - $35Zone B: $27 - $32Zone C: $26 - $30Within each range, base pay is ultimately determined based on your skills and experience.Please see <a href="https://www.atlassian.com/company/careers/resources/interviewing/usa-pay-zones" rel="noopener noreferrer nofollow ugc" target="_blank">here</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Digital Marketing Intern, 2023 Summer U.S.

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamJoin Atlassian as Digital Asset Librarian Intern on the Creative team this summer to improve how millions of users see and work with the Atlassian brand. Creative is Atlassian's multifaceted internal creative agency embedded within the marketing organization. Collectively, the team defines how millions of users experience and connect with the Atlassian brand from many dimensions. You will be among producers, operations, designers, illustrators, writers, and animators who combine strategy with research, creativity, and craft to build and shape how our products are viewed by the world. You will directly help build a thoughtful creative tool—unlocking the team to create the best work of their lives.<b>Not eligible for Visa sponsorship. Unfortunately, we do not offer U.S. work visa sponsorship to F-1/OPT/CPT, J-1/TN, or H-1 B student graduates at this time.</b><h3>What you'll do</h3><ul><ul><li>Work with our team's Digital Asset Librarian, shaping the future of how we access team assets</li><li>Migrate legacy files into the team's new Digital Asset Management tool</li><li>Ingest &amp; catalog archived assets</li><li>Apply keywords and tags to assets</li><li>Organization and clean up of data</li></ul></ul><h3>Your background</h3><ul><ul><li>Be currently enrolled in a Bachelor's degree program (Information Science, Data Analytics, Informatics, or related field) and returning to the program after the completion of the internship, graduating by June 2024</li><li>Be able to commit to a full-time (40hrs / week) - 12-week internship</li><li>Familiar with Adobe products is a plus</li><li><b>Please note: At this time, we are only open to entry-level candidates with less than a year of professional experience (this does not include internships/co-ops)</b></li></ul></ul><b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $46 - $53Zone B: $41 - $48Zone C: $38 - $45Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please see <a href="https://www.atlassian.com/company/careers/resources/interviewing/usa-pay-zones" rel="noopener noreferrer nofollow ugc" target="_blank">here</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

San Francisco

Digital Asset Librarian Intern, 2023 Summer U.S.

Apply to Entry Level Cyber Security Jobs in companies remotely and near you. New Entry Level Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
VMware Cloud Engineer II - RGS (Night Shift - Remote role in USA) at Rackspace	Remote Full Time Entry Level Windows
Helpdesk Technician at Rackspace	Full Time Entry Level
Brand Marketing Intern, 2023 Summer U.S. at Atlassian	Remote Internship Entry Level Full Time
Digital Marketing Intern, 2023 Summer U.S. at Atlassian	Remote Internship Entry Level Full Time
Digital Asset Librarian Intern, 2023 Summer U.S. at Atlassian	Remote Internship Entry Level Full Time

Entry Level Cyber Security Jobs

5 Entry Level Cyber Security Jobs found. Page 1 of 1

Subscribe to the weekly
Cyber Security Jobs Newsletter

Entry Level Cyber Security Jobs

All Cyber Security Jobs

Cyber Security Jobs by Category

Cyber Security Jobs by Location

Entry Level Cyber Security Jobs

5 Entry Level Cyber Security Jobs found. Page 1 of 1

Subscribe to the weekly Cyber Security Jobs Newsletter

Entry Level Cyber Security Jobs

All Cyber Security Jobs

Cyber Security Jobs by Category

Cyber Security Jobs by Location

Subscribe to the weekly
Cyber Security Jobs Newsletter