Acronis

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Distribution Account Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Distributor Success Manager you will bring experience in Channel Management and Business development with a focus on Distribution management. You will work as part of the Sales Channel Management organization, acting as an important member of a diverse, global team and managing a portfolio of Distributors. As the DSM you will act as first point of contact and will actively drive and participate in quarterly and annual business planning and execution to obtain business objectives and drive Acronis’ reach and adoption rate through Distributors to the market.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO:
<ul>
<li>Act as the first and main point of contact for Distributors with regards to executive communication, day-to-day business operations as well as business and technology development within respective business lines.</li>
<li>Build and sustain relationship with key decision makers and operational contacts on Distributors under responsibility</li>
<li>Drive and ensure evangelism and knowledge management on Distributor’s end through rolling out tailored onboarding, training, and enablement programs.</li>
<li>Partner with Distributors on building a Go-to-Market strategy for on-premise and cloud-based solutions and drive engagement through effective annual and quarterly business planning and execution.</li>
<li>Facilitate and drive weekly, monthly and quarterly sales management calls and business reviews with each Distributor category/sales manager following sales process guidance provided.</li>
<li>Secure and expand Acronis share of wallet through adding new logos and leveraging Distributor’s reach in service provider and reseller space.</li>
<li>Work effectively across segments (Consumer, Corp, OEM) and lines of business to maximize partner revenue potential.</li>
<li>Build and orchestrate a virtual cross-functional Account Team to deliver a best-in-class partner experience consisting of Sales Recruiter, Partner Success Manager, Regional Marketing Manager, Solution Engineer, Renewals Account Manager, and Technical Account Manager (if applicable).</li>
<li>Onboard and enable Distributors with Acronis sales and marketing tools and programs.</li>
<li>Align with Distributors for joint activities for new channel recruitment and enablement.</li>
<li>Ensure marketing execution planning and effective management of marketing budgets.</li>
<li>Create, implement, execute and oversee promotional and incentive campaigns through/with Distributor.</li>
<li>Effectively manage performance of individual sellers of Acronis on the Distributor’s sales team.</li>
<li>Evaluate sales performance and proactively address areas of deficiency through performance improvement plans.</li>
<li>Address partner-related issues, sales conflicts and pricing issues in a timely manner</li>
<li>Manage and oversee Distributor sales pipeline and forecast.</li>
<li>Work with sales team to advance opportunities to closure, including Presales and support</li>
<li>Deliver monthly, quarterly and annual Distributor forecast/pipeline and business activity to the Acronis sales management team.</li>
<li>Enter account/opportunity details in SalesForce and provide timely and regular updates including revenue, status, decision makers and next steps</li>
<li>Grow incremental revenue/sales through the management of sales initiatives with Distributor.</li>
<li>Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners.</li>
<li>Stay current with latest developments in marketplace and competitor activities.</li>
<li>Enable data-driven decisions through return of investment oversight and analysis.</li>
<li>Drive and ensure compliance with Acronis programs, policies, processes, tools, and standard operating procedures.</li>
<li>Key KPIs for the position: incremental revenue, churn rate (% of partners leaving the program), service provider and reseller reach, Distributors’ enablement status, and Acronis services attach rate.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of total channel sales/development/account management experience</li>
<li>Experience working directly at/with Distributors will be considered an advantage</li>
<li>Bachelor’s degree or equivalent experience</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Ability to sell through others and high-energy personality to deliver results</li>
<li>Proven record of success in achieving sales targets, and desire to perform in competitive industry</li>
<li>Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills</li>
<li>Ability to navigate all altitudes within the partner org, from executives, line managers and individual sellers to marketers and specialists</li>
<li>Ability to develop, implement, execute and manage an annual channel partner business plan</li>
<li>Displays exceptional personal and business ethics and moral character</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Has strong functional, analytical and strategic thinking with project management skills</li>
<li>Leadership skills and ability to describe market trends and develop and lead virtual sales teams.</li>
<li>Experience with Key Performance Indicators (KPI) and return on investment (ROI) oversight will be considered an advantage</li>
<li>Regional travel may be required. Must be willing to travel, up to 50% of the time</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Strong presentational, communication, interpersonal, organizational, and time management skills</li>
<li>Fluent in English</li>
<li>Working knowledge of MS Office and CRM applications (Salesforce)</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

#LI-CW1

Singapore

Distribution Account Manager

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology to monitor, control, and protect the data and systems that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior HR Manager, APJ region who is ready to join us in protecting the digital world and creating a #CyberFit future!
Acronis’ Global HR organization has team members in each of the major regions such as Americas, EMEA and APJ. We are looking to hire an experienced and self driven Human Resources Senior Manager/Manager that will be responsible for overseeing HR functions and teams across the Asia Pacific and Japan regions. This will be a critical and very visible role within Acronis as we rapidly scale our operations!
The HR Senior Manager/Manager is an organizational leader, who is expected to drive company culture, employee engagement, establishing policies and procedures, maintaining compliance, and reinforcing the values and behaviors needed to support Acronis’ strategy, objectives, and activities. This role will lead and guide a team of 4 HR Generalists and play an integral role in strategy planning and executing on the talent growth for the region.
WHAT YOU'LL DO
HR Operations:
<ul>
<li>Designs, drives, and maintains HR policies, programs and procedures, and other related activities (i.e. talent management, relocation, compensation and benefit annual reviews, employee relations, company handbook, office policies, etc.)</li>
<li>Leads and supports activities designed to reinforce Acronis’ culture and values</li>
<li>Owns end-to-end execution of functional HR work and building effective coordination across all local HR and site/business unit leaders</li>
<li>Oversees the full cycle of monthly payroll processing for APJ</li>
<li>Oversees preparation of offer letters and employment contracts</li>
<li>Maintains HR record keeping and documentation</li>
<li>Manages onboarding, ensuring all local requirements are proactively met (visa’s, contract and documents signed and correctly filed, etc.)</li>
<li>Develops, updates and ensures compliance with local policies and labor laws</li>
<li>Represents HR for audits, inspections, and due diligence actives</li>
</ul>
HR Strategy and Talent Planning:
<ul>
<li>Works with HR Business Partners to optimize organizational design and drive business performance</li>
<li>Proactively develops and implements HR priorities and other major global/regional programs</li>
<li>Drives and supports functional leadership team in the planning and budgeting activities needed for people strategy</li>
</ul>
Change Management:
<ul>
<li>Supports HR Business Partners on organizational changes and transition plans</li>
<li>Coaches business leaders on how to engage and develop employees within their organizations</li>
<li>Actively consults and provides solutions related to workforce, talent, and organizational matters within region or function</li>
<li>Develops solutions based on understanding of relevant business operations and strategies HR Programs</li>
<li>Plans and implements HR programs for the entire region</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>8 years and above of relevant HR work experience</li>
<li>Demonstrated experience and success rapidly scaling the HR function and the business organizations</li>
<li>Experience managing teams and supporting employees across multiple countries and locations</li>
<li>Strong knowledge and experience with employment and labor laws</li>
<li>Fluent in English</li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>High level of discipline, attention to details, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Team-player, positive attitude, and eager to do more and help out</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
<li>Competent systems user, including HRIS (WorkDay) platforms and MS Office applications</li>
<li>Some travel requirements up to 15 %</li>
</ul>
#L1-WC1

Senior HR Manager, APJ

Rackspace

A Cloud SysOps Engineer is a specialist in large-scale, complex, and distributed web infrastructure that engages in direct customer communications regarding the availability, scalability, reliability, and performance of their applications running on Managed Public Cloud. This role is an exciting challenge for someone who thrives on working with customers, leading operation &amp; technical support in incident management and driving technical improvements for our customers.  You will proactively identify performance issues and likely points of failure as well as to resolve critical application-level issues impacting availability. The Cloud SysOps Engineer is also responsible for developing, proposing, testing, and implementing solutions for the infrastructure and application framework that will ensure maximum performance and uptime of customer applications. This role also serves as an escalation point on the team for difficult or highly complex issues that exceed the technical ability of other Managed Public Cloud support engineers. You will work with multiple teams inside and outside of Rackspace, including decision makers, developers, system administrators, non-technical teams and systems integrators on a daily basis, acting as the conduit between the customer and the infrastructure teams at Rackspace. There are opportunities to work on innovative and challenging projects within different areas of the business. Please note Permanent Residency or Citizenship in Singapore is required for this role.<h3>Key Responsibilities</h3><ul><ul><li>Create and maintain customer loyalty by serving our customers above and beyond their expectations</li><li>Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement </li><li>Serve as a consultative resource for customers to assist them in achieving their business objectives by providing solution design/review and implementation/optimization for Cloud solutions</li><li>Support the Customer Success Managers in customer projects </li><li>Respond to support requests and co-ordinate Rackspace/Customer support teams where appropriate</li><li>Ensure appropriate technical documentation is in place for customer solutions</li><li>Provide support in tuning applications and infrastructure</li><li>Design, develop, test, and implement new configurations, architectures, and standards</li><li>Provide guidance, to customers, 3rd party integration specialists, and/or internal teams, on solutions to increase application availability, redundancy, scalability, and performance</li><li>Assist customers and internal teams to automate processes and incorporate devops methodologies</li><li>Provide leadership and guidance when customer application-level downtime issues arise</li><li>Show ownership of issues through resolution and maintain customer loyalty by serving customers via phone, tickets, and email</li></ul></ul><h3>Key Requirements</h3><ul><ul><li>Tenacious problem solver, will own issues until full resolution</li><li>Excellent communication and presentation skills, with great attention to detail</li><li>High energy level and creative problem-solving abilities, coupled with a desire to take on responsibility</li><li>Strong rapport and relationship building skills with both internal departments and external customers</li><li>Ability to handle multiple tasks and prioritize work in order to maintain required productivity levels</li><li>Strong AWS knowledge with minimum 3-5 years hands on experience, ideally with relevant certifications</li><li>Background in development, infrastructure, systems administration and/or operations, ideally with relevant certifications</li><li>Must be willing to be available for occasional out of hours work</li></ul></ul>#LI-MT1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Ploce

Cloud SysOps Engineer

A Cloud Infrastructure Operations Engineer is a specialist in large-scale, complex, and distributed web infrastructure that engages in direct customer communications regarding the availability, scalability, reliability, and performance of their applications running on Managed Public Cloud. This role is an exciting challenge for someone who thrives on working with customers, leading operation &amp; technical support in incident management and driving technical improvements for our customers.  You will proactively identify performance issues and likely points of failure as well as to resolve critical application-level issues impacting availability. The Infrastructure Operations Engineer is also responsible for developing, proposing, testing, and implementing solutions for the infrastructure and application framework that will ensure maximum performance and uptime of customer applications. This role also serves as an escalation point on the team for difficult or highly complex issues that exceed the technical ability of other Managed Public Cloud support engineers. You will work with multiple teams inside and outside of Rackspace, including decision makers, developers, system administrators, non-technical teams and systems integrators on a daily basis, acting as the conduit between the customer and the infrastructure teams at Rackspace. There are opportunities to work on innovative and challenging projects within different areas of the business. Please note Permanent Residency or Citizenship in Singapore is required for this role.<h3>Key Responsibilities</h3><ul><ul><li>Create and maintain customer loyalty by serving our customers above and beyond their expectations</li><li>Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement </li><li>Serve as a consultative resource for customers to assist them in achieving their business objectives by providing solution design/review and implementation/optimization for Cloud solutions</li><li>Support the Customer Success Managers in customer projects </li><li>Respond to support requests and co-ordinate Rackspace/Customer support teams where appropriate</li><li>Ensure appropriate technical documentation is in place for customer solutions</li><li>Provide support in tuning applications and infrastructure</li><li>Design, develop, test, and implement new configurations, architectures, and standards</li><li>Provide guidance, to customers, 3rd party integration specialists, and/or internal teams, on solutions to increase application availability, redundancy, scalability, and performance</li><li>Assist customers and internal teams to automate processes and incorporate devops methodologies</li><li>Provide leadership and guidance when customer application-level downtime issues arise</li><li>Show ownership of issues through resolution and maintain customer loyalty by serving customers via phone, tickets, and email</li></ul></ul><h3>Key Requirements</h3><ul><ul><li>Tenacious problem solver, will own issues until full resolution</li><li>Excellent communication and presentation skills, with great attention to detail</li><li>High energy level and creative problem-solving abilities, coupled with a desire to take on responsibility</li><li>Strong rapport and relationship building skills with both internal departments and external customers</li><li>Ability to handle multiple tasks and prioritize work in order to maintain required productivity levels</li><li>Strong AWS knowledge with minimum 3-5 years hands on experience, ideally with relevant certifications</li><li>Background in development, infrastructure, systems administration and/or operations, ideally with relevant certifications</li><li>Must be willing to be available for occasional out of hours work</li></ul></ul>#LI-MT1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cloud Infrastructure Operations Engineer

Job Profile SummaryReporting to the VP of Sales for APJ, you will be responsible for leading a team of Enterprise sales professionals across South East Asia (SEA) region, focused on new logo, cross-selling in the current install base, upsell professional, managed services opportunities and working across these Hyperscaler’s AWS, Microsoft and Google Cloud.We are looking for an inspirational people leader with sound sales business acumen, experienced in leading teams to close sales opportunities in a consistent, predictable, and scalable fashion. This role will also have accountability in growing new markets and team’s in a fast-paced, entrepreneurial, and fun environment that promotes and values initiative, accountability, and collaboration. Responsible for growing and managing the team and meeting targets based on sales growth and the company’s sales growth plans.We are looking for high achievers with Cloud Services background who comes loaded with customer connects + Hyperscaler relationships and who have progressive experience managing and developing teams. Develop and manage executive relationships by conducting business driven discussions, whilst also leading negotiation, planning, strategy and execution to maximise revenue.****Please note that you must have Singaporean Permanent Residency or Citizenship to apply for this role****<h3>Key responsibilities:</h3><ul><ul><li>Oversees a large geographic area or product/service line to maximize sales revenues and meet corporate objectives.</li><li>Attract, hire, onboard and retain top sales talent</li><li>Accurately +/- 5% forecasts annual, quarterly, and monthly revenue streams.</li><li>Develops specific plans to ensure revenue growth.</li><li>Develop and manage executive relationships by conducting business driven discussions, whilst also leading negotiation, planning, strategy and execution.</li><li>Scaling revenue growth, interaction and engagement with other critical parts of the organization.</li><li>Coordinates appropriate company resources to ensure efficient and consistent sales.</li><li>Responsible for a broad geographic region or a fairly large geographic area.</li><li>Drive long-term revenue, infrastructure consumption and digital transformation.</li><li>Establish, grow, and manage partner relationships.</li><li>Meet or exceed goals for partner driven revenue and pipeline</li></ul></ul><h3>Experience and skills:</h3><ul><ul><li>Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management preferred.</li><li>Strong experience in a Director or senior sales leadership role managing a sales team with proven success, with SEA region experience, knowledge of Australia New Zealand market as well would be a bonus</li><li>Technical sales experience, particularly within Managed/Professional Services experienced selling cloud solutions where the sale is complex, transformation and value focused</li><li>You are currently in a sales leadership role with an outstanding track record of personal and team success.</li><li>Customer focused, with proven ability to maintain successful stakeholder relationships with strong business judgement and ability to think/ act both strategically and tactically.</li><li>Invaluable knowledge of company's products/services, pricing practices, and selling skills.</li><li>Effective management skills with ability to manage a major portion of the company's sales operations.</li><li>Excellent time management, communication, decision-making, human relations, presentation, and organization skills.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.</li><li>Ability to coach and motivate less experienced team members to achieve their goals.</li><li>Ability to establish a long term vision and execute it.</li><li>A demonstrated ability to think globally and address issues locally while motivating a team to act with speed, commitment, and consistency.</li><li>Ability to successfully work and promote inclusiveness in small groups.</li><li>Ability to provide FANATICAL support.</li></ul></ul>#LI-SM6About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Enterprise Sales Lead

Gojek

About the RoleWe are looking for a dynamic, energetic intern eager to solve a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You will work closely with the KYC data science team and attend daily standups. You will be involved in live production projects and assisting in prototype development.<h3>What You Will Do</h3><ul><ul><li>Work with data like images, videos, and real-time sensor data, etc</li><li>Design, train, quantize and deploy deep learning/computer vision models</li><li>Develop unit tests, documentation for features, evaluating, and benchmarking the prediction/quality</li><li>Communicate with supervisor/buddy for daily activities</li></ul></ul><h3>What You Will Need </h3><ul><ul><li>Knowledge of developing Deep Learning/Computer Vision and classic ML  models for practical applications</li><li>Familiar with deep learning frameworks, such as PyTorch, TensorFlow/Keras, Caffe etc</li><li>Communication skills to engage with business stakeholders to understand their needs and effectively communicate the results of the analytical solutions</li><li>Ability to write clear and concise technical documentation</li></ul></ul>About the Team GoPay Data Science team builds critical ML components/models that go into the engineering systems, making GoPay a safe, trusted, and fun way to pay. Our team members come from varied backgrounds and bring with them a wide set of skills (mathematics, statistics, machine learning, deep learning, etc) which we use for some of the toughest business problems in GoPay. We are enthusiastic about both data science techniques and methods, as well as the business impact of our models. We have numerous internal forums where sharing, discussions, and presentations by the team members happen.About GoTo FinancialGoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Data Science Intern - Payments

A Lead Cloud Infrastructure Engineer is a specialist in large-scale, complex, and distributed web infrastructure that engages in direct customer communications regarding the availability, scalability, reliability, and performance of their applications running on Managed Public Cloud. This role is an exciting challenge for someone who thrives on working with customers, leading operation &amp; technical support in incident management and driving technical improvements for our customers.  You will proactively identify performance issues and likely points of failure as well as to resolve critical application-level issues impacting availability. The Lead Cloud Infrastructure Engineer is also responsible for developing, proposing, testing, and implementing solutions for the infrastructure and application framework that will ensure maximum performance and uptime of customer applications. This role also serves as an escalation point on the team for difficult or highly complex issues that exceed the technical ability of other Managed Public Cloud support engineers. You will work with multiple teams inside and outside of Rackspace, including decision makers, developers, system administrators, non-technical teams and systems integrators on a daily basis, acting as the conduit between the customer and the infrastructure teams at Rackspace. There are opportunities to work on innovative and challenging projects within different areas of the business. Please note Permanent Residency or Citizenship in Singapore is required for this role.<h3>Key Responsibilities</h3><ul><ul><li>Create and maintain customer loyalty by serving our customers above and beyond their expectations</li><li>Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement </li><li>Serve as a consultative resource for customers to assist them in achieving their business objectives by providing solution design/review and implementation/optimization for Cloud solutions</li><li>Support the Customer Success Managers in customer projects </li><li>Respond to support requests and co-ordinate Rackspace/Customer support teams where appropriate</li><li>Ensure appropriate technical documentation is in place for customer solutions</li><li>Provide support in tuning applications and infrastructure</li><li>Design, develop, test, and implement new configurations, architectures, and standards</li><li>Provide guidance, to customers, 3rd party integration specialists, and/or internal teams, on solutions to increase application availability, redundancy, scalability, and performance</li><li>Assist customers and internal teams to automate processes and incorporate devops methodologies</li><li>Provide leadership and guidance when customer application-level downtime issues arise</li><li>Show ownership of issues through resolution and maintain customer loyalty by serving customers via phone, tickets, and email</li></ul></ul><h3>Key Requirements</h3><ul><ul><li>Tenacious problem solver, will own issues until full resolution</li><li>Excellent communication and presentation skills, with great attention to detail</li><li>High energy level and creative problem-solving abilities, coupled with a desire to take on responsibility</li><li>Strong rapport and relationship building skills with both internal departments and external customers</li><li>Ability to handle multiple tasks and prioritize work in order to maintain required productivity levels</li><li>Strong AWS knowledge with minimum 3-5 years hands on experience, ideally with relevant certifications</li><li>Background in development, infrastructure, systems administration and/or operations, ideally with relevant certifications</li><li>Must be willing to be available for occasional out of hours work</li></ul></ul>#LI-MT1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Lead Cloud Infrastructure Engineer

About the Role As a Data Scientist specializing in Computer Vision, you will be solving a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You should be able to bring a new level of Deep Learning/Computer vision capabilities to the GoPay data science cloud and mobile platform. <h3>What You Will Do</h3><ul><ul><li>Work with data like images, videos, and real-time sensor data, etc</li><li>Design, train, quantize and deploy deep learning/computer vision, models</li><li>Develop unit tests, documentation for features, evaluating, and benchmarking the prediction/quality</li><li>Communicate effectively between the business team and the engineering team to gather and implement project requirements</li><li>Own end-to-end solution, from formulating the technical problem to deployment (along with engineers) of the solution</li><li>Participate in internal and external conferences and workshops</li></ul></ul><h3>What You Will Need</h3><ul><ul><li>5+ years of experience in developing Deep Learning/Computer Vision and classic ML  models for practical applications</li><li>Familiar with deep learning frameworks, such as TensorFlow/Keras, Caffe, PyTorch, NCNN, etc</li><li>Have practical knowledge of image/video processing techniques and deep learning in the computer vision domain</li><li>World-class open data-science/deep-learning competition results and/or contributions to deep learning/data science frameworks</li><li>Familiarity with working knowledge in Android/iOS and GCP</li><li>Communication skills to engage with business stakeholders to understand their needs and effectively communicate the results of the analytical solutions</li><li>Ability to write clear and concise technical documentation</li></ul></ul>About the Team GoPay Data Science team builds critical ML components/models which go into the engineering systems which make GoPay a safe, trusted and fun way to do payments. Our team members come from varied backgrounds and bring with them a wide set of skills (mathematics, statistics, machine learning, deep learning, etc) which we use some of the toughest business problems in GoPay. We are enthusiastic about both data science techniques and methods, as well as the business impact of our models. We have numerous internal forums where sharing, discussions, and presentations by the team members happen.About GoTo FinancialGoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Data Scientist - Payments

City

Cyber Security Operations Lead Analyst, Cyber Engagement Team The Cyber Security Operations Lead Analyst is a senior level professional responsible for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. The role will represent Cyber Engagements in Citi’s Singapore Fusion Center, liaising with other teams in the CISO organization, meeting with high value Citi clients on cyber security issues, helping to manage the Fusion Center technology, and writing analytical reports on ongoing cyber threat activity. This role can be tasked with a wide array of assignments within the Cyber Security Operations framework. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.Responsibilities:<ul><li>Analyze regional threat data and determine a correlation if any, to existing intelligence requirements</li><li>Monitor and research cyber threats with a direct or indirect impact to the Citi brand</li><li>Represent the Cyber Engagement team in Citi’s Singapore Fusion Center</li><li>Work closely with team members in the New York Fusion Center</li><li>Write daily and ad-hoc situational awareness reports on cyber security. Both pertaining to events involving the bank and the world at large</li><li>Lead meetings with Citi clients on cyber security issues. This can include presentations on the threat landscape, case studies, and Citi’s cyber defense capabilities</li><li>Operating, creating, and maintaining hacking demonstrations and other Fusion Center products  </li><li>Assisting in operating Fusion Center technologies including dashboards and our 66-screen video wall</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency</li></ul>Qualifications:<ul><li>5-10 years of relevant experience</li><li>Ability to be on-site in Singapore office (~3 days a week)</li><li>Excellent written and verbal communications skills</li><li>Background in conducting research on technical subjects</li><li>Experience interacting with C-suite executives</li><li>2-4 years in cyber security-related field or educational program</li><li>Proven influencing and relationship management skills</li><li>Should have a working knowledge in one or more of the following areas: Advanced Persistent Threat, Third Party Risks/Threats, Cybercrime, Extremist Groups and Cyber Terrorists, Hacktivism, Distributed Denial of Service attacks, Fraud, Malware, Mobile Threats</li><li>Programming ability a plus, but not required</li><li>Second language a plus, but not required</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li><li>Master’s degree preferred</li></ul>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.#LI-Hybrid-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

VP - Cyber Security Operations Lead Analyst / Intelligence Lead Analyst (Hybrid)

Apply to undefined Cyber Security Jobs in Singapore in companies remotely and near you. New undefined Cyber Security Jobs in Singapore added daily.

Job Position and Company	Location	Tags	Posted
Distribution Account Manager at Acronis	Remote Full Time Manager
Senior HR Manager, APJ at Acronis	Full Time Manager Contract
Cloud SysOps Engineer at Rackspace	Full Time
Cloud Infrastructure Operations Engineer at Rackspace	Full Time
Enterprise Sales Lead at Rackspace	Full Time
Data Science Intern - Payments at Gojek	Internship
Lead Cloud Infrastructure Engineer at Rackspace	Full Time
Data Scientist - Payments at Gojek	Full Time
VP - Cyber Security Operations Lead Analyst / Intelligence Lead Analyst (Hybrid) at City	Full Time CISO Analyst

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