Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand, where you will work remotely.<b>Your future team</b>We are the developers, designers, content designers, researchers and product managers behind Atlassian's mission to ensure that the design system is the cornerstone of crafting quality interfaces at scale. Our work enables teams to create simple, intuitive, beautiful and harmonious experiences from our self service guidelines, reusable components and platform capabilities. Our design language allows designers and developers to create experiences efficiently and our customers to use familiar components across every product touchpoint.You will be the Senior Content Designer, reporting to Experience Design Manager, and will be focused to support our roadmap delivery and partner with your cross-functional peers to create solutions that allow our Atlassian Design System to be WCAG2.1 compliant.<h3>What you'll do</h3><ul><ul><li>﻿﻿Partner with Engineers, Product Managers and other Designers to evolve the Atlassian Design System front end experiences to provide digital Accessibility at scale.</li><li>﻿﻿Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design and content.</li><li>﻿﻿Co-create and lead the integration of Accessibility design and content principles throughout the software development lifecycle in Atlassian Design System.</li><li>﻿﻿As a Senior Content Design Practitioner, you'll provide craft leadership and support to other Content Design team members across the Atlassian Design System teams. This includes sharing your expertise with the team.</li><li>﻿﻿Work with Atlassian Design System cross-discipline leaders to propose, seek buy-in, and support for the Accessibility program of work.</li></ul></ul><h3>Your background</h3><ul><ul><li>﻿﻿You have extensive experience in content creation and digital accessibility.</li><li>﻿﻿You have experience implementing accessibility in UI components, including interoperability with assistive technologies on Windows and Mac.</li><li>﻿﻿You have experience working with directly with users (ie members of the disability community or assistive technology vendors).</li><li>﻿﻿You can show a portfolio that includes UX and technical writing samples, workflows, content templates, style guides, or standards for different content types.</li><li>﻿﻿You are moving fluidly between high-level content strategy practices and hands-on writing tasks.</li><li>﻿﻿You have experience publishing and managing content using content management systems and other technical means such docs as code content.</li><li>﻿﻿You have excellent communication skills that help you influence internal and external teams, and build working relationships with coworkers in locations around the globe.</li><li>﻿﻿You can tell a story and tailor your narrative to relevant audiences.</li></ul></ul><h3>Desirable if you have:</h3><ul><ul><li>﻿﻿Certification from the International Association of Accessibility Professionals (AAP) or local equivalent.</li><li>﻿﻿Experience working with multiple stakeholders in a matrix environment.</li><li>﻿﻿Experience in creating and iterating content across multiple channels and have been accountable for content decisions.</li><li>﻿﻿Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Sydney

Senior Content Designer, Accessibility

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Are you passionate about making products accessible for all? Are you a product designer who can bring teams together to solve complex problems?We're looking for a mid-level Accessibility Product Designer to focus on the next evolution of the Jira Platform. You will ensure that all of the platform experiences that we share across multiple Jira products are accessible and meet industry standards.Your future teamJira Platform is part of our Cloud Platform team that enables Atlassian products to create ways to help all teams to come together, collaborate, and control their workflows. This team is the foundation for Jira Software, Jira Service Management, Jira Work Management, Jira Align, and any future Jira product. Jira Platform offers the components, infrastructure, consistent experiences, and best-practices for teams to design and ship high-quality apps. One of our top priorities is to make sure that all our user interfaces are accessible for people with disabilities.<h3>What you'll do</h3><ul><ul><li>You will partner with engineers, product managers and designers to design and deliver beautiful, accessible solutions and evolve the Jira Platform experiences from an accessibility point of view.</li><li>Report to our Senior Design Manager in the Jira Platform team and work with the centralised Atlassian Accessibility Team.</li><li>Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design.</li><li>Co-create and roll-out the integration of Accessibility design principles throughout the software development lifecycle in Jira Platform.</li><li>Work with Jira Platform cross-discipline leaders to propose, seek agreement, and support the Accessibility program of work.</li><li>In your first year you will work with your team (content design, product manager and engineers) to eliminate important Accessibility issues in Jira Platform experiences. In the second year you will move onto providing the design guidance to Jira product teams that need to work on the full range of Accessibility issues.</li></ul></ul><h3>Your background:</h3><ul><ul><li>Professional UX / product design experience, designing complex or enterprise-level software.</li><li>Hands-on professional experience as a UX Designer or Product Designer, working across the entire end-to-end design process, from very early-stage research, brainstorming to iteration and implementation.</li><li>Designing for inclusive and accessible experiences is your area of expertise.</li><li>Subject matter expertise in Accessibility on web platforms, knowledge of Accessibility requirements (e.g., Web Content Accessibility Guidelines, WCAG) and experience with Assistive Technologies on Windows and Mac platforms.</li><li>Experience implementing Accessibility in UI components, including interoperability with Assistive Technologies.</li><li>Experience working directly with members of the disability community or assistive technology vendors is a plus.</li><li>Solid research knowledge, i.e. you can define what user research needs to be done (and you're excited to do some yourself) and use existing research findings in your work.</li><li>Experience working with fellow designers, product managers and engineers.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Product Designer - Accessibility

Marco Technologies LLC

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project-based installations and service-based repair calls at client locations and will occasionally assist the Managed Service group. You are responsible for management, administration and integration of products, services, applications and operating level systems code. You will handle responsibilities from basic system installations to the overall architecture.<h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Installation, support and maintenance of production networks and systems to completion.</li><li>Integrate and/or consolidate servers and services between different client business units and technologies.</li><li>Integrate and maintain network services including but not limited to switching, routing, firewalls, wireless networks and network security.</li><li>Integrate and maintain high-performance groups of Windows servers for resource-intensive network applications including advanced data center solutions, virtualization and storage.</li><li>Develop and follow Marco best practices and operational procedures and create visual and written documentation.</li><li>Analyze system utilization, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency.</li><li>Provide on-call support advice and technical support to various users/clients regarding operational/applications issues.</li><li>Install new and/or upgraded software on server and client platforms.</li><li>Design archive and backup systems.  Work closely with client’s technical staff to ensure that backup and archiving designs and procedures are implemented properly .</li><li>Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems.</li><li>Stay up to date with relevant state-of-the-art technology, equipment, and/or systems  .</li><li>Function collaboratively as part of a fast-paced, client orientated team .</li><li>Maintain parts inventory .</li><li>Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry.</li><li>Plan and manage service requests independently.</li><li>Consistently maintain a revenue-to-wage ratio of 2.5 or above.</li><li>Attend required company and departmental meetings.</li><li>Perform other related duties as assigned.</li></ul></ul><h3>EDUCATION AND EXPERIENCE:</h3><ul><ul><li>Bachelor’s Degree and six years of relevant experience; or equivalent combination of education and experience.</li></ul></ul><h3>LICENSE AND CERTIFICATIONS:</h3><ul><ul><li>Current high level industry recognized certifications including one or more of the following: CCNA/Specialization, MCSE, EMC-PE, EMC-IE, CCP, VCP, BCNE, Voice Application Certifications (MSL, SRC, MAS, MBG, UCM, MCA or NPM), Voicemail Platforms, Call Recording or ATP Flex Network.</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>Solid understanding of routing and switching.</li><li>Proficiency with business collaboration tools such as MS Office applications and Visio.</li><li>Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.</li><li>Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it.</li><li>Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can’t solve it yourself go find someone who can.</li><li>Confidence - When you are assured of your own ability it shows you may need assistance for  the tough situations that can arise.</li><li>Team Work - The ability to work with others on a combined task, make contributions to the task and share the responsibility of the outcome.</li><li>Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines.</li><li>Enthusiasm - You need to be able to motivate yourself..</li><li>Flexibility – Adapt to changes in the work environment.  Change approach or method to best fit the situation..</li><li>Current CCNP certification and general IT knowledge of virtualization, network systems and SAN technology preferred.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://653988.extforms.netsuite.com/app/site/hosting/scriptlet.nl?script=70&amp;deploy=1&amp;compid=653988&amp;h=6d5262aa43dfefb771d6&amp;customerId=16724572&amp;token=15433092" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Hutchinson

Network Systems Engineer

Rackspace

You will be part of a team designing, automating, and deploying services on behalf of our customers to build Azure environments. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We know and understand DevOps. We help build and create automation that enables our customers to save time and other resources. If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.<h3>What you'll be doing:</h3><ul><ul><li>Working with customer engineering teams on a wide variety of Azure projects (migration, containerization, transformation)</li><li>Writing infrastructure as code (Terraform) - must be proficient </li><li>Azure environment troubleshooting and setup - (AWS background welcome to apply if interested in learning Azure).</li><li>Meeting customer SLAs and managing communication in case of issues</li><li>Configuring and maintaining backup, monitoring, and alerting systems for multiple clients</li><li>Interacting with teams and customers in different time zones for ensuring 24×7 support</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Participating in work sessions with clients</li><li>Completing technical documentation</li><li>Delivering quality work in agile delivery model in a team environment</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li><b>Fluent, Bi-lingual (Spanish and English)</b></li><li>Intermediate/Mid level experience with Azure (AWS background welcome to apply if interested in learning Azure).</li><li>Knowledgeable in networking and security</li><li>Experience managing common Azure services (Virtual Machine, Database, Storage, Virtual Network, Azure Resource Manager, etc.)</li><li>Experience with containerization technologies such as Docker and Kubernetes</li><li>Knowledgeable of configuration management frameworks such as PowerShell DSC, Puppet, Chef or Ansible</li><li>You are comfortable interacting with customers and have the ability to communicate effectively</li><li>Experience in basic administration of (MySQL, MSSQL, Postgres, Azure Cosmos, MongoDB, ElasticSearch)</li><li>Azure Certification required</li><li>Experience working in regulated environments (HIPAA, PCI, ITAR, etc)</li></ul></ul><h3>Location:</h3><ul><ul><li><b>Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla</b></li><li><b>This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.</b></li></ul></ul>#LI-DE1#LI-Remote#LI-MX<b>Must be Fluent, Bi-lingual (Spanish and English)</b><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Azure Cloud Engineer II - (Remote - MX)

You will be part of a team designing, automating, and deploying services on behalf of our customers to build Azure environments. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We know and understand DevOps. We help build and create automation that enables our customers to save time and other resources. If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.<h3>What you'll be doing:</h3><ul><ul><li>Working with customer engineering teams on a wide variety of Azure projects (migration, containerization, transformation)</li><li>Writing infrastructure as code (Terraform) - must be proficient </li><li>Azure environment troubleshooting and setup - (AWS background welcome to apply if interested in learning Azure).</li><li>Meeting customer SLAs and managing communication in case of issues</li><li>Configuring and maintaining backup, monitoring, and alerting systems for multiple clients</li><li>Interacting with teams and customers in different time zones for ensuring 24×7 support</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Participating in work sessions with clients</li><li>Completing technical documentation</li><li>Delivering quality work in agile delivery model in a team environment</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li><b>Fluent, Bi-lingual (Spanish and English)</b></li><li>Intermediate/Mid level experience in Azure (AWS background welcome to apply if interested in learning Azure).</li><li>Knowledgeable in networking and security</li><li>Experience managing common Azure services (Virtual Machine, Database, Storage, Virtual Network, Azure Resource Manager, etc.)</li><li>Experience with containerization technologies such as Docker and Kubernetes</li><li>Knowledgeable of configuration management frameworks such as PowerShell DSC, Puppet, Chef or Ansible</li><li>You are comfortable interacting with customers and have the ability to communicate effectively</li><li>Experience in basic administration of (MySQL, MSSQL, Postgres, Azure Cosmos, MongoDB, ElasticSearch)</li><li>Azure Certification required</li><li>Experience working in regulated environments (HIPAA, PCI, ITAR, etc)</li></ul></ul><h3>Location:</h3><ul><ul><li><b>Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla</b></li><li><b>This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.</b></li></ul></ul>#LI-DE1#LI-Remote#LI-MX<b>Must be Fluent, Bi-lingual (Spanish and English)</b><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cloud Engineer II - (Remote - MX)

As an SAP Cloud Migration Consultant, you will develop programmatic and practice protocols to implement the Migration Center of Excellence and manage large database projects. You will drive success by serving as one of several Rackspace’s key opinion leaders for SAP Migration and Performance Tuning, ensuring projects are completed according to product specifications and are properly documented, and implementation of the product satisfies the product specifications. <h3>Responsibilities: </h3><ul><ul><li>Responsible for all activities and strategies related to the administration of the databases and supported applications </li><li>Projects long-term requirements for database/application administration </li><li>Confers with customers regarding capabilities, performance, and requirements of databases and supported applications </li><li>Assigns and manages employees to various projects and directs their activities </li><li>Reviews and evaluates work and prepares performance reports </li><li>facilitate communication upward and across teams  </li><li>serve as point of contact for other departments on project status or other project information </li></ul></ul><h3>Requirements:</h3><ul><ul><li>At-least one full cycle SAP migration experience with one of the hyperscalers (AWS, Azure or GCP) or a Private Cloud </li><li>SAP on HANA Installation, configuration, sizing (one of S/4HANA, SAP Business Suite on HANA, SAP NetWeaver on HANA) </li><li>SAP Sizing using QuickSizer and HANA migration assessment and Sizing </li><li>Excellent Communication and interpersonal skills </li><li>Fluent in English and Spanish </li><li>5+ years of SAP Basis Administration Experience with all the below: </li><li>Change and Transport Management and configuration </li><li>SAP Load Balancing </li><li>SAP Installation, OS/DB Migration(Heterogenous and Homogeneous), </li><li>SAP DMO migration to SAP HANA </li><li>Expertise in Basis troubleshooting </li><li>Experience with at-least one AnyDB for SAP(Oracle, MSSQL Server, ASE Sybase, DB2) </li><li>SAP J2EE Installation and Configuration </li><li>Basic SAP Security concepts and implementations </li><li>Solution Manager Installation and Configuration </li></ul></ul><h3>Preferred:</h3><ul><ul><li>Architect Certification with one HyperScaler (AWS, Azure or GCP) </li><li>Consulting Experience as SAP Basis or Migration Consultant </li><li>Excellent understanding and implementation experience of Advanced Basis Skills - High Availability (Linux Clusters, Oracle DataGuard, HANA HA, Windows Failover Clustering); Scale up and Scaleout scenarios using HANA; SAP WebDispatcher and Load Balancer Configuration; SAP SSO Configuration using SAP SSO; SAP LaMa Installation and configuration </li><li>5+ Years SAP Migration Experience (Data Center Migration, Migration to HyperScaler Cloud, Migration planning, scheduling, S/4HANA Migration Experience) </li><li>Build Advanced SAP Architecture Documentation and SAP Migration and Technical Runbooks </li></ul></ul>#LI-Remote#LI-VM1#LI-USAFor applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. • The anticipated starting pay range of California, Washington state and New York City applicants for this role is $ 128,300 - $ 171,100• The anticipated starting pay range of Colorado applicants for this role is $ 128,300 - $ 171,100• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

SAP Cloud Migration Architect (Remote role in USA)

As a Python Developer, you’ll have the opportunity to build world-class web applications and platform services that provide messaging and collaboration tools for customers worldwide.  This role will be part of a team that has a strong, passionate engineering culture and proven track record of writing high quality software by using the best engineering practices in the industry. You will have the opportunity to work on highly distributed, extreme capacity systems that use a variety services and processes.<h3>Primary Responsibilities </h3><ul><ul><li>Design and develop software for large-scale enterprise services.</li><li>Translate functional requirements into conceptual and detailed designs; provide estimates for development effort.</li><li>Create unit and acceptance tests; perform QA/Test; automate deployment; and assist Operations and Support staff in troubleshooting software issues, as well as implementing bug fixes.</li><li>Adhere to coding and process best practices.</li></ul></ul><h3>Desired Skills and Experience:</h3><ul><ul><li>Minimum 8 years of comercial experience in Software Development / System Administration</li><li>Minimum 5 years of DevOps experience</li><li>Minimum 5 years of comercial experience in container and container orchestration technology (Docker, Kubernetes) </li><li>Excellent working experience of CI/CD pipelines</li><li>In depth experience with automation/configuration using Ansible, Terraform</li><li>Good knowledge in Linux/Windows system administration</li><li>Experience in VMware and OpenStack is highly desired</li><li>Knowledge of common network and security practices</li><li>Experience with defining, creating, implementing, and improving cloud solutions</li><li>Experience with monitoring and logging tools</li><li>Excellent interpersonal and verbal communication skills</li><li>Ability to learn anything fast </li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Python Developer

City

<p>This is a junior level position responsible for a variety of Cyber Security and engineering activities.  The overall objective of this role is to provide our Security Operations and Fusion center analysts with the best analytic and threat detection capabilities to improve the security posture of the organization and to ensure quality standards are being met within existing and planned frameworks. </p><p><b>Responsibilities:</b></p><ul><li>Support our Security Operation and Fusion Centers with implementing Security tools and methodologies to enhance our security posture</li><li>Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes</li><li>Provide assistance with a product or product component development within the technology domain</li><li>Conduct product evaluations with vendors and recommend product customization for integration with systems</li><li>Assist with application prototyping and recommend solutions around implementation</li><li>Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues</li><li>Support projects and provide project status updates to project manager or Sr. Engineer</li><li>Create installation documentation, training materials, and deliver technical training to support the organization</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b>Qualifications:</b></p><ul><li>2-5 years of relevant experience in an Engineering and/or Cyber Security role</li><li>Experience working in Financial Services or a large complex and/or global environment</li><li>Project Management experience</li><li>Consistently demonstrates clear and concise written and verbal communication</li><li>Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices</li><li>Demonstrated analytic/diagnostic skills</li><li>Ability to work in a matrix environment and partner with virtual teams</li><li>Ability to work independently, multi-task, and take ownership of various parts of a project or initiative</li><li>Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements</li><li>Proven track record of operational process change and improvement</li></ul><p><b>Education:</b></p><ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul><ul><li><b>Job Summary: </b>The candidate will be responsible to design, support, engineer solutions that better align to Security Operations Center, Fusion Center, Intelligence Center, etc. The candidate primary focus will be engineering and innovation for the applications in scope of the domain. This is a technical role that will allow the candidate to acquire knowledge on network protocols, Operating Systems (Linux/Windows), scripting, big data platforms, UI visualizations and understanding of Machine learning and/or Artificial Intelligence.</li></ul><p><b>Job Description: </b>The candidate's primary responsibility will be on product certification, engineering, design, following internal Citi standards. This includes, but not limited to, troubleshooting of the infrastructure, develop and support monitoring tools, Vulnerability and Threat Management lifecycle, engage with business to understand use cases, develop and deploy dashboards and product integration. This person must understand the high level principles around software development lifecycle and must be able to capture and articulate requirements and progress clearly. This is technical position that will provide knowledge of security/network tools, machine learning, scripting as well as being able to manage key deliverables with tight timelines.</p><p><b>Job Skills/Qualifications:</b></p><ul><li>Linux / Windows skills to be able to troubleshoot and support our internal applications</li><li>Python scripting is preferred.</li><li>Fundamental knowledge of Cyber Security</li><li>CISSP or relevant Security certification is a plus</li><li>Splunk Enterprise, Splunk Enterprise Security and/or ELK a plus</li><li>SIEM experience is a plus</li><li>Data Science and/or Mathematics background is a plus</li><li>Base knowledge on Big data tools (Artificial Intelligence – AI, Machine Learning – ML) is a plus</li><li>Must be a self-starter and be able to manage their time against deliverables</li><li>Proficient with Microsoft Office products including Visio, Word and Excel</li><li>Advanced written and verbal communication skills</li></ul><p>-------------------------------------------------</p><p><b>Job Family Group: </b></p>Technology<p>-------------------------------------------------</p><p><b>Job Family:</b></p>Systems &amp; Engineering<p>------------------------------------------------------</p><p><b>Time Type:</b></p>Full time<p>------------------------------------------------------</p><p><b>Primary Location:</b></p>Fort Lauderdale Florida United States<p>------------------------------------------------------</p><p><b>Primary Location Salary Range:</b></p>$68,830.00 - $96,030.00<p>------------------------------------------------------</p><p>Citi is an equal opportunity and affirmative action employer.</p><p>Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <b><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a></b>.</p><p>View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law</b></a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law Supplement</b></a>.</p><p>View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO Policy Statement</b></a>.</p><p>View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Pay Transparency Posting</b></a></p>

Fort Lauderdale

Tampa

Cyber Security Analytics Engineer

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To ensure sufficient timezone overlap with the Central Accessibility Team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.<b>Your future team</b>Our Central Accessibility Team owns Atlassian's strategy and programmes to make every Atlassian experience accessible for people living with disability. Our programme directly supports our mission to help unleash the potential of every team (by unleashing the potential of every person on the team). We believe Accessibility is necessary to create better experiences for everyone.The Central Accessibility Team is comprised of Accessibility subject matter experts in many areas including research, design, engineering, quality assurance, programme management, assistive technologies, and more. We are building an Accessibility Centre of Excellence to improve disability awareness and accessibility expertise across Atlassian, provide training and guidance to teams, and improve the way we hire and support people with disabilities, work with the disability community, and deliver industry-leading experiences for our customers.We are hiring an Accessibility Programme Manager that will report to the Head of Accessibility and run the daily operations of our Accessibility QA Programme and contribute to other programmes related to customer engagement, product remediation and community outreach.<h3>What you'll do</h3><ul><ul><li>Partner with Senior Programme Managers in the daily operation of our accessibility programme</li><li>Coordinate and improve Accessibility testing services to support product teams' design and engineering work</li><li>Prepare and groom Accessibility backlogs for product teams working on remediation efforts</li><li>Support the Accessibility Enterprise Programme - helping organise and track customer issues</li><li>Monitor internal support channels and provide accessibility guidance to other teams</li><li>Provide support to Atlassian customers and users through the <a href="https://community.atlassian.com/" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian Community Hub</a></li></ul></ul><h3>Your background</h3><ul><ul><li>2+ years of relevant professional experience working with product, engineering, design and related functions</li><li>1 year of experience working in digital accessibility and user requirements</li><li>Understanding of the Accessibility software development lifecycle</li><li>Understanding of Accessibility requirements, standards (WCAG, ARIA), laws and regulations</li><li>Familiarity with a variety of disabilities, accessibility settings, and assistive technologies</li><li>Familiarity with the Accessibility audit process and VPAT documents</li></ul></ul><h3>Great but not required</h3><ul><ul><li>Experience working on accessibility at-scale in a large technology company</li><li>Experience as an Accessibility Tester or experience performing Accessibility Audits</li><li>Experience using Assistive Technologies and Accessibility settings on Windows, Mac, Android, iOS</li><li>Accessibility certification from IAAP or a comparable professional organisation</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Accessibility Program Manager

Halvik

If you are looking for a rewarding career with a highly successful company that puts people first, Halvik Corp is the place for you! We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help the US Federal Government succeed. Join our growing team and make a difference!Provide an on-site individual to act as senior Enterprise Mobility Management Cybersecurity Information Systems Security Manager specializing in Risk Management Framework and National Security Agency (NSA) Commercial Solutions for Classified (CSfC) Mobile Access (MA), Data at Rest (DAR), Wireless Local Area Network (WLAN), and Multi-Site Connectivity (MSC) Capability Package submissions. Must have broad knowledge of Mobile Device Management (MDM) technology, as well as, BlackBerry, iOS, Windows Mobile, and Android operating systems and devices.  Typical Duties Include:   Primary function is to help develop and maintain the SOCOM Enterprise Gray network environments.  Perform risk and vulnerability assessments of Mobile IT and Mobile IS for accreditation; prepare risk assessment reports for submission to the Security Assessor/Certification Authority (SCA/CA) and Authorizing Official/Designated Accrediting Authority (AO/DAA) in accordance with DoD, DIA, USCYBERCOM, USSOCOM, Component Command, TSOC, and deployed forces’ policies, procedures, and regulations.  Acts as a subject matter expert for mobile solution planning and custom needs.  Work closely with the Systems Integration Facility (SIF) lab to test the infrastructure and troubleshoot complex issues.  Tracks Assessment and Authorizations (A&amp;A) status of SIE governed Information Systems (ISs). Ensures these artifacts and documentation are available in the USSOCOM-chosen automated tool.  Advises AOs on the adequacy of implementation of mobile cybersecurity requirements.  Serves as a liaison for the Chief Information Officer (CIO) to USSOCOM’s AO, Information Systems Officer (ISOs), Common Control Providers (CCPs), and Information Systems Security Manager (ISSMs) concerning mobility issues.  Serves as a liaison between HQ USSOCOM, Components and TSOCs and the NSA CSfC office in order to establish SOF priorities during the authorization and annual rea-authorization processes.  Analyze, evaluate, and build an authorization roadmap for new mobile systems to include Commercial Solutions for Classified (CSfC) systems.  Develop and maintain supporting documentation for new mobile networks, mobile systems, and technologies as they are introduced into the SIE. Develop and review the mobile security architecture used on SIE networks, systems, services, devices, hardware, and software. Knowledge, Skills and Abilities:  Bachelor’s Degree in computer or systems science or engineering discipline and eight (8) years of progressive, relevant experience or equivalent combination of education and experience. Must have a working knowledge and understanding of Microsoft Active Directory, Microsoft Exchange, Windows Server 2016 and higher, and understanding of networking.  Experience with the US Combatant Commands (USCENTCOM/USSOCOM) is desired.  Working knowledge of the Risk Management Framework (RMF).  Must have broad knowledge of Mobile Device Management (MDM) technology, as well as, BlackBerry, iOS, Windows Mobile, and Android operating systems and devices.  Must have excellent communications skill (written and oral) and interpersonal skills.  Knowledge and experience with DOD IA processes and policies (e.g., DODI <a href="http://8510.01" rel="noopener noreferrer nofollow ugc" target="_blank">8510.01</a>, NIST, CNSS and other cybersecurity policies). Active TS/SCI clearance required.DoD 8570 IAM II Certification (CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISP)BA/BS degree<b>Halvik offers a competitive full benefits package including:</b>Company-supported medical, dental, vision, life, STD, and LTD insuranceBenefits include 11 federal holidays and PTO.401(k) with company matchingFlexible Spending Accounts for commuter, medical, and dependent care expensesTuition AssistanceCharitable Contribution matchingTo comply with the guidance provided by the <a href="https://www.saferfederalworkforce.gov/overview/" rel="noopener noreferrer nofollow ugc" target="_blank">Safer Federal Workforce Task Force (Task Force) </a>for Federal Contractors and Subcontractors, Halvik is requiring COVID-19 vaccinations for all their employees except where an employee is legally entitled to an accommodation. <i>Halvik Corp is an </i><i>equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</i>

Fort Benning

Cybersecurity Analyst - Mobile Devices

Job Family SummaryResponsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution. Expected to follow process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.Career Level Summary· Requires basic skills in an analytical or scientific method or operational process· Leverages clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines· Works with close supervisionCritical Competencies· Time Management: Demonstrates punctuality and reliability in meeting individual deadlines; completes tasks in a timely manner· Attention to Detail: Learns what is expected regarding accuracy and thoroughness so that sufficiently detailed information is logged correctlyKey Responsibilities· Receive support requests (phone/ticket/chat) according to triage procedures· Troubleshoot client issues via phone, remote tools, and email to understand and resolve service issues· Work on level appropriate tickets (e.g. system resources, MyRack requests) and escalate tickets according to protocol· Perform basic user administration· Respond quickly to customer events and emergencies, which may lead to fluctuations in workflow· Ensure adherence to customer &amp; SLA commitments· Provide Fanatical Experience to customers in all the abovePerson Specification:Knowledge· Broad current knowledge of Rackspace, its operations, and service offerings.· Familiarity with ticketing systems· Basic knowledge of Rackspace product portfolio and associated technologies along with a basic understanding of networking, Windows, and Linux systems, IIS, Apache, MYSQL, FTP, SSH, RDP, and PHP as well as an understanding of DNS function· Requires basic technical skills in analytical/scientific methods or operational processes to perform routine and straightforward activities· Understands how the assigned duties relate to others in the team and how the team integrates with othersSkills· Ability to multitask and stay organized· Outgoing personality with a professional appearance and demeanor· Strong customer service and critical thinking skills· Ability to communicate technical information and ideas for others to understand verbally and written· Moderate computer proficiency including MS office suite· Communicates basic technical information with team membersEducationRequired - Regional equivalent to High School DiplomaPreferred - Technical education program or higher education classesCertifications· NoneExperienceRequired - No related technical experience requiredPreferred - 1-2 years of customer support experience in an IT or technical environment highly preferredPhysical Demands· General office environment: no special physical demands required· May require long periods sitting and viewing a computer monitor· Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations· Work aligned to set shift hours, may require non-traditional work shift· Ability to accommodate on-call rotationsTravel· No travel required#LI-DM1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Cardiff County

Support Technician

We are seeking a Professional Services Delivery Engineer to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements.You’ll be a strong technical expert, with experience working complex projects from inception to delivery. You’ll have experience working in an engineering role, working to deliver automated, secure and robust cloud infrastructure solutions.  You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background.  You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. <h3>Role Requirements</h3><ul><ul><li>Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) </li><li>Writing infrastructure as code (vRealize Automation) </li><li>VMware environment troubleshooting and setup </li><li>Meeting customer SLAs and managing communication in case of issues </li><li>Configuring and maintaining backup, monitoring, and alerting systems for multiple clients Interacting with teams and customers in different time zones for ensuring 24×7 support Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) </li><li>Participating in work sessions with clients in order to transform their applications. </li><li>Completing technical documentation </li><li>Delivering quality work in agile delivery model in a team environment </li></ul></ul><h3>Person Specification</h3><ul><ul>Strong Managed Private Cloud knowledge including:<li>Solution architecture experience (requirements gathering, detailed design through to implementation). </li><li>Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)</li><li>Strong Networking background</li><li>PaaS, IaaS, best use cases, limitations etc.</li><li>Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.</li><li>Experience with DevOps Methodologies and CI/CD tool-chains. </li>5+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: <li>High-availability, high-performance web technologies</li><li>VMWARE Technologies</li><li>Microsoft Windows or Linux platforms</li><li>Databases and caching layers</li></ul></ul>#LI-JH1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Technical Delivery Engineer - Private Cloud

We are seeking a Professional Services Delivery Engineer to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements.The Technical Delivery Lead (TDL) is accountable for what the EE+ pod delivers from a technical perspective, this includes aspects including both operational and strategic elements.   The technical delivery lead is also a point of technical escalation for 24x7 incident response from the perpetual team.<h3>Role Requirements</h3><ul><ul><li>Create and maintain customer loyalty by serving our customers above and beyond their expectations</li><li>Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement</li><li>Serve as a consultative resource for customers to assist them in achieving their business objectives by providing solution design/review and implementation/optimization for Cloud solutions</li><li>Support the Customer Success Manager and Scrum Master in customer projects</li><li>Respond to support requests and co-ordinate FE teams where appropriate</li><li>Ensure appropriate technical documentation is in place for customer solutions</li><li>Provide support in tuning applications and infrastructure</li><li>Design, develop, test, and implement new configurations, architectures, and standards</li><li>Provide guidance, to customers, 3rd party integration specialists, and/or internal teams, on solutions to increase application availability, redundancy, scalability, and performance</li><li>Assist customers and internal teams to automate processes and mature DevOps methodologies</li><li>Provide leadership and guidance when customer application-level downtime issues arise and provide RCA support as requested.</li><li>Show ownership of issues through resolution and maintain customer loyalty by serving customers via phone, tickets, and email</li><li>Driving strategic direction and technical roadmaps. </li></ul></ul><h3>Person Specification</h3><ul><ul><li>An FE Technical Lead should come from a Engineering or Solution Architecture background. </li><li>Tenacious problem solver, will own issues until full resolution</li><li>Demonstrable experience with Service Management fundamentals i.e. risk, change, incident and problem management </li><li>Excellent communication skills, both written and verbal with great attention to detail</li><li>High energy level and creative problem-solving abilities, coupled with a desire to take on responsibility</li><li>Strong rapport and relationship building skills with both internal departments and external customers</li><li>Ability to handle multiple tasks and prioritize work in order to maintain required productivity levels</li><li>A good level of business awareness and commercial acumen</li><li>3+ Years working within a Hybrid cloud service (preferably Azure). </li><b>Expert level Managed Private Cloud knowledge including:</b><li>Solution architecture experience (requirements gathering,       detailed design through to implementation). </li><li>Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)</li><li>Strong Networking background</li><li>PaaS, IaaS, best use cases, limitations etc</li><li>Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.</li><li>Experience with DevOps Methodologies and CI/CD tool-chains. </li><b>5+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: </b><li>High-availability, high-performance web technologies</li><li>VMWARE Technologies</li><li>Microsoft Windows or Linux platforms</li><li>Databases and caching layers</li><b>Some experience in one or more of the following:</b><li>Scripting and/or coding experience </li><li>General concepts around API documentation, implementation, and       supporting customers using these</li><li>Configuration management toolsets like Windows DSC, Chef, Puppet,       Saltstack, Ansible, etc. (desirable)</li><li>Solid understanding of Version Control Systems, branching and       merging model (desirable)</li><li>Software development working practices / methodologies –       AGILE/SCRUM certification (desirable)</li></ul></ul>#LI-JH1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Technical Delivery Lead - Private Cloud

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.<h3>Job Responsibilities</h3><ul><ul><li>Technical consultancy on Active Directory and Window’s server/desktop environments specifically in relation to Identity and Access management practices and controls. </li><li>Working collaboratively with various engineering teams across the organisation to effectively define strategic IAM architecture.</li><li>Build, support and provide ongoing maintenance for custom feeds into an internal compliance database. </li></ul></ul><h3>Technical Skills</h3><ul><ul><li>Windows Server: Knowledge of Windows Server operating systems, installation, configuration, and administration.</li><li>Active Directory: Extensive experience with Active Directory design, implementation, management, and administration.</li><li>Group Policy: Knowledge of group policy management and how to use it to enforce and manage policies.</li><li>PowerShell: Proficiency in using PowerShell scripts to automate tasks and processors</li><li>Security: Knowledge of security best practices, including threat management and protection, as well as experience with implementing security measures such as firewalls, access controls, and encryption.</li><li>Virtualization: Experience with virtualization technologies, such as Hyper-V, VMware, and virtual machine management. Problem Solving: Excellent problem-solving and troubleshooting skills to identify and resolve technical issues.</li><li>Communication: Strong communication skills to work with team members and stakeholders, and to present complex technical information in a clear and concise manner.</li></ul></ul><h3>Details</h3><ul><ul><li>Start: asap</li><li>Duration: to 30 Nov 23 </li><li>Location: PL - remote</li><li>Language: English</li></ul></ul><b>#LI-Remote</b><b>#LI-KD1</b><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

IAM Windows Technical Lead (Contractor Role)

The Junior Technician will provide customer support and manage the hardware and software of our data centre. This is a junior position for someone who has a passion for customer support and technology, with the willingness to learn about networking and technical support. You will have experience in a customer service role, ideally IT related or you may have completed studies in IT. The successful candidate will spend their first 2-4 months training with and shadowing our staff in order to learn the role responsibilities.Our main Data Centre is located at Erskine Park, with one other in Alexandria, hence candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights through permanent residency or citizenship are required for this position.<h3>Requirements:</h3><ul><ul><li>Previous experience in a customer service-oriented position.</li><li>Previous experience in an IT related position such as technical support, computer technician or similar is desirable. </li><li>Any knowledge of systems, networks and troubleshooting is ideal.</li><li>Completion of any IT related studies is desirable.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware (up to 20kgs) without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator</li><li>Self-Starter</li><li>Team Player</li><li>Welcomes Feedback</li><li>Ability to Identify Problems</li></ul></ul><h3>Job responsibilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul>#LI-MT1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Junior IT Technician (Tech Support/Data Centre)

The Junior IT Support Specialist will provide customer support and manage the hardware and software of our data centre. This is a junior position for someone who has a passion for customer support and technology, with the willingness to learn about networking and technical support. You will have experience in a customer service role, ideally IT related or you may have completed studies in IT. The successful candidate will spend their first 2-4 months training with and shadowing our staff in order to learn the role responsibilities.Our main Data Centre is located at Erskine Park, with one other in Alexandria, hence candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights through permanent residency or citizenship are required for this position.<h3>Requirements:</h3><ul><ul><li>Previous experience in a customer service-oriented position.</li><li>Previous experience in an IT related position such as technical support, computer technician or similar is desirable. </li><li>Any knowledge of systems, networks and troubleshooting is ideal.</li><li>Completion of any IT related studies is desirable.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware (up to 20kgs) without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator</li><li>Self-Starter</li><li>Team Player</li><li>Welcomes Feedback</li><li>Ability to Identify Problems</li></ul></ul><h3>Job responsibilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul>#LI-MT1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Junior IT Support Specialist

The Senior Solution Architect - Government Services is a Subject Matter Expert encompassing the breadth and depth of technical knowledge required to sell Rackspace's industry leading, security and compliance-focused government cloud services. This Senior SA will work to provide technical support for Rackspace Government Cloud within VMWare and AWS.<h3>Skills</h3><ul><ul><li>Applies a highly advanced knowledge of solutioning principles to a variety of sales opportunities with high MRR potential. </li><li>Maintains thorough knowledge across Rackspace cloud and security portfolio with deep understanding within government section of the portfolio. </li><li>Works in close collaboration with other members of the government sales teams to design technical solutions for specific opportunities, develop account strategies, uncover additional business opportunities, and drive expansion of the Rackspace Government Solutions organization.</li><li>Defines and designs customer cloud environments and articulates the value of FedRAMP compliance and cloud product offerings based on DevSecOps principles and hyper-scale cloud technologies in support of government customers and partners. </li><li>Serves as a voice of the customer, but also has an interface to many facets of the industry including our hyper-scale cloud partners. </li><li>Assists customers in defining secure cloud architectures, leveraging automation and repeatable processes.</li><li>Assists in documenting how cloud architecture will be deployed and maintained. </li><li>Leads internal and external efforts to evolve and promote the role of the Solutions team. Understands Federal (DoD, Civilian, and IC) and/or SLED Government mission needs and contracting process.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Excellent strategic thinking skills with the ability to provide value input on a global scale. </li><li>Ability to present architecture and highly technical products to senior leaders, partners or customers, as needed. </li><li>Ability to influence others both internally and in the external technical community. Understanding of both the technical and business aspects of the role. </li><li>Excellent verbal and written communications skills. </li><li>Ability to communicate at all levels of the organization. </li><li>Ability to work and promote inclusiveness in team settings. </li><li>Has deep cloud services platform expertise on AWS, Azure, GCP, and/or VMware. Knowledge of Information Assurance (IA) principles and tenets (confidentiality, integrity, availability, authentication, non-repudiation, etc.). </li><li>Knowledge of cloud architecture concepts including distributed system methodology, topology, and components. </li><li>Knowledge of network communication protocols, directory services, and security architecture. </li><li>Knowledge of system administration concepts for Unix/Linux and/or Windows operating systems.</li><li>Knowledge of security policies, standards and practices, such as FIPS, FISMA, FedRAMP and NIST SP 800-53. </li><li>Familiarity with IT Risk Management and Compliance automation software such as Telos Xacta. </li><li>Ability to work independently on tasks and take ownership of projects.</li></ul></ul><h3>Day to Day</h3><ul><ul><li>Manages the customer’s overall technical relationship, becoming the trusted advisor and augmenting their technical team. </li><li>Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a Rackspace supportable solution. </li><li>Defines end to end customer solutions, including definition, design, build, deployment and high-level support. </li><li>Delivers architecture diagrams, documented solution proposals, working prototypes, proof of concept systems, and provides guidance for complex solution implementation. Enable Rackspace to deliver market leading government cloud and security capabilities that align with customer expectations. </li><li>Ability to prioritize multiple deals, on the job training, and strategic initiatives through highly effective time management. </li><li>Excellent problem solving, analytical, presentation, and whiteboarding skills. </li><li>Internal and external facing SME across all government cloud platforms, providing external evangelism as well as internal training and enablement. </li><li>Maintains close integration with our hyper scale cloud partners. </li><li>Provides consultation with leadership and peer groups regarding roadmap and capabilities. </li><li>Ensures major architectural designs are maintainable, flexible and cost-effective solutions. </li><li>Solves complex problems and takes a broad perspective to identify innovative solutions. Decisions impact the achievement of customer, operational, program or service objectives. </li><li>Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.</li><li>Leads others to solve issues of diverse scope where analysis requires an understanding of current business and government trends. </li><li>Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. </li><li>Promotes sharing of expertise through consulting, presentation, and documentation. Assists in training other Sales staff.  </li><li>Communicates to prospective customers the competitive value of sophisticated IT Risk, Compliance, and Information Security solutions.  </li><li>Validates proposed solutions against FedRAMP, FISMA, DFARS, CJIS, ITAR and other government regulations to ensure compliance.  </li><li>Promotes sharing of expertise through consulting, presentation, and documentation. Coordinates cross-functionally to ensure a holistic approach to cloud security and compliance. </li><li>Advanced knowledge and thought leadership on cloud, technology and industry trends that affect technology decisions for enterprise organizations.</li></ul></ul><h3>Experience/Education</h3><ul><ul><li>High school diploma or equivalent required. </li><li>Bachelor’s degree in Computer Science or Engineering and a minimum of 7 years of experience in public cloud technologies working as an Architect or similar role required. Minimum of 2 years of practical information security experience in developing secure architectures for large enterprises is preferred. </li><li>Public Cloud, Security+, Network+, CISSP, CCSP Professional certifications preferred. </li><li>This role may work remotely from any eligible U.S. location. </li><li>Must be able to pass a Public Trust background check at hire. </li><li>Must be a U.S. Citizen. </li><li>May require further DOD security clearance.</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is <i>$125,100-$199,180 for CO and $137,300 – $219,400 for NYC, WA and CA. </i>Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Solutions Architect- US Government

ION Group

<b>The Role:</b>The SOC Analyst is a global, groupwide role in ION’s Security function and will support the Group Security strategy and operational excellence through the identification, mitigation and remediation of information security risks to the business. This role reports to the SOC Manager, who reports to the Global Head of IT Security.As a member of the ION Security team, the successful candidate will be responsible monitoring and tuning technical security controls to protect ION’s information technology (IT) systems and networks across the group and will help ION evolve its technical security posture to keep up with the ever-changing security landscape and emerging threats. This role requires shift work in the support of a 24x7 globally coordinated operation. The <i>SOC Analyst’s </i>other responsibilities include meeting KPI targets defined by management and performing the various other duties assigned by the SOC Manager and Global Head of IT Security.We are looking for a hard-working, dedicated, and motivated individual. Excellent communication skills are a must and the role holder will be expected to cultivate working relationships with other teams and colleagues of varying technical ability. The role would suit a technically strong candidate looking to drive forward career progression within a dedicated security team. Ideally the candidate will have come from related security and systems administration roles, focusing on workstation, server and network technologies.<h3>Duties and Responsibilities</h3><ul><ul><li>This role requires some overnight, weekend and 24x7 on-call activities.</li><li>The primary responsibilities of this role are to:</li><b>1) Protect and defend</b>: identify, analyze and mitigate threats to IT systems and/or networks.<li>Use defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems, and networks from threats.</li><li>Respond to security alerts to mitigate immediate and potential threats. Use mitigation, preparedness, and response and recovery approaches, as needed, to maintain information security and minimize impacts.</li><li>Conduct assessments of threats and vulnerabilities; determine deviations from acceptable configurations, enterprise or local policy; assess the level of risk; and develop and/or recommend appropriate mitigation countermeasures.</li><b>2)Operate and maintain</b>: configure, tune, maintain and operate key security controls, technologies, and other risk mitigations.<li>As a member of the SOC team, it is expected that the person in this role will:</li><li>Execute ongoing, operational business-as-usual (BAU) tasks to meet management-defined KPIs and SLAs and deliver security projects in line with management-defined priorities and deadlines.</li><li>Stay current with the latest security news, threats, intelligence, tactics, techniques, and vulnerabilities. Research and analyze new threats and vulnerabilities to determine exposure.</li><li>Perform threat hunting and review, triage, investigate and escalate security alerts raised by security tools, technologies, and services (e.g., endpoint security, network security, DLP, SIEM, reported phishing emails, etc.)</li><li>Assist and/or lead efforts to isolate, contain, respond to, and recover from security incidents. </li><li>Identify, review, prioritize, plan, coordinate, and follow-up on the remediation of vulnerabilities.</li><li>Configure, customize, tune, manage, troubleshoot, and maintain to ensure effective and efficient operation of security technologies, such as SIEM, endpoint security, secure web gateway, CASB, DLP, email security, intrusion detection/prevention systems, etc. This may also include scripting, automation, and orchestration across the various platforms.</li><li>Define, document, and follow approved processes for all the responsibilities includes in this job description. Create and maintain documentation for systems, including design and operation.</li><li>Review systems, configurations, and process to ensure and report on compliance with ION policy, client requirements, audit controls, regulations, and industry best practices. Provide best practice security recommendations to IT and other teams within ION, based on review results.</li><li>Respond to information security-related inquiries and requests.</li></ul></ul><h3>Required Skills, Qualifications and Experience</h3><ul><ul><li>Degree/diploma/certifications in a technology-related field and/or relevant working experience; highly desired certifications include: PenTest+, Security+, OSCP, CCSP, CEH, GCIH, GMON</li><li>3+ years' experience in information      technology and/or information security</li><li>Must have fundamental      programming/scripting capabilities (e.g. python, PowerShell, bash, etc.)</li><li><b>The following general characteristics are required:</b></li><li>A team player with the ability to work independently and unsupervised </li><li>Ability to own delegated tasks and see them through to completion</li><li>Ability to manage time and prioritize work to maximize productivity</li><li>Excellent communication skills (both written and verbal)</li><li>Exceptional attention to detail and quality</li><li>Excellent problem-solving techniques and trouble analysis skills</li><li><b>The candidate should have a good knowledge of:</b></li><li>Endpoint security concepts, controls, and best practices for workstation (e.g. Windows and Mac) and server (e.g. Windows and Linux) operating systems</li><li>General IT networking concepts, protocols, standards and network security concepts, controls, and best practices</li><li>Cryptography fundamentals and data security controls and best practices</li><li>Forensic investigation techniques</li><li>Prior experience deploying, configuring, managing, and/or operating security technologies is preferred, such as endpoint security (e.g. AV/EPP/EDR), SIEM, DLP, SWG, CASB, UEBA, IDS, IPS, firewalls, IAM/PIM/PAM, vulnerability management, MDM, etc.</li></ul></ul><b>About us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Noida

Security Operations Center (SOC) Analyst

<p><b>About Citi:</b></p><p>Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.</p><p>As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.</p><p>Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.</p><p>The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.<b>Responsibilities:</b></p><ul><li>Provide assistance with a product or product component development within the technology domain</li><li>Conduct product evaluations with vendors and recommend product customization for integration with systems</li><li>Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives</li><li>Assist with application prototyping and recommend solutions around implementation</li><li>Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues</li><li>Support projects and provide project status updates to project manager or Sr. Engineer</li><li>Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes</li><li>Create installation documentation, training materials, and deliver technical training to support the organization</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b>Qualifications:</b></p><ul><li>2 + years of relevant experience in an Engineering role</li><li>Experience working in Financial Services or a large complex and/or global environment</li><li>Project Management experience</li><li>Consistently demonstrates clear and concise written and verbal communication</li><li>Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices</li><li>Demonstrated analytic/diagnostic skills</li><li>Ability to work in a matrix environment and partner with virtual teams</li><li>Ability to work independently, multi-task, and take ownership of various parts of a project or initiative</li><li>Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements</li><li>Proven track record of operational process change and improvement</li><li>Linux / Windows skills to be able to troubleshoot and support our internal applications</li><li>Python scripting is preferred.</li><li>Fundamental knowledge of Cyber Security</li><li>Base knowledge on Big data tools (Artificial Intelligence – AI, Machine Learning – ML)</li><li>Security domain certifications are a plus</li><li>Must be a self-starter and be able to manage their time against deliverables</li><li>Proficient with Microsoft Office products including Visio, Word and Excel</li><li>Advanced written and verbal communication skills</li></ul><p><b>Education:</b></p><ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul><ul><li><p><b>Job Summary: </b>The candidate will be responsible to design, support, engineer solutions that better align to Security Operations Center, Fusion Center, Intelligence Center, etc. The candidate primary focus will be engineering and innovation for the applications in scope of the domain. This is a technical role that will allow the candidate to acquire knowledge on network protocols, Operating Systems (Linux/Windows), scripting, big data platforms, UI visualizations and understanding of Machine learning and/or Artificial Intelligence.</p><p><b>Job Description: </b>The candidate's primary responsibility will be on product certification, engineering, design, following internal Citi standards. This includes, but not limited to, troubleshooting of the infrastructure, develop and support monitoring tools, Vulnerability and Threat Management lifecycle, engage with business to understand use cases, develop and deploy dashboards and product integration. This person must understand the high level principles around software development lifecycle and must be able to capture and articulate requirements and progress clearly. This is technical position that will provide knowledge of security/network tools, machine learning, scripting as well as being able to manage key deliverables with tight timelines.</p><p><b>Job Skills/Qualifications:</b></p><ul><li>Linux / Windows skills to be able to troubleshoot and support our internal applications</li><li>Python scripting is preferred.</li><li>Fundamental knowledge of Cyber Security</li><li>Base knowledge on Big data tools (Artificial Intelligence – AI, Machine Learning – ML)</li><li>Security domain certifications are a plus</li><li>Must be a self-starter and be able to manage their time against deliverables</li><li>Proficient with Microsoft Office products including Visio, Word and Excel</li><li>Advanced written and verbal communication skills</li></ul></li></ul><p>-------------------------------------------------</p><p><b>Job Family Group: </b></p>Technology<p>-------------------------------------------------</p><p><b>Job Family:</b></p>Systems &amp; Engineering<p>------------------------------------------------------</p><p><b>Time Type:</b></p>Full time<p>------------------------------------------------------</p><p><b>Primary Location:</b></p>Tampa Florida United States<p>------------------------------------------------------</p><p><b>Primary Location Salary Range:</b></p>$66,740.00 - $93,120.00<p>------------------------------------------------------</p><p>Citi is an equal opportunity and affirmative action employer.</p><p>Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <b><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a></b>.</p><p>View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law</b></a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO is the Law Supplement</b></a>.</p><p>View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>EEO Policy Statement</b></a>.</p><p>View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Pay Transparency Posting</b></a></p><p>-----------------------------</p><p>Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.</p>

Irving

Cyber Security Analytics Innovation Engineer - C11 -Officer

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><i>We're able to hire eligible candidates for this role from the Netherlands and the United Kingdom. If this sparks your interest, apply today and chat with our friendly Recruitment team further.</i>This isn't your ordinary Support Engineer role. If you love solving the deepest and gnarliest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a fast-growing software development company, and the Support team is changing its focus to allow it to grow with the business. Atlassian Senior Support Engineers improve our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.<h3>More about you:</h3><ul><ul><li>8+ years experience in a highly technical support role in a software environment with Java/J2EE troubleshooting experience</li><li>Experience and/or familiarity with JVMs</li><li>In-depth operating system knowledge (e.g. Windows and/or Linux)</li><li>Familiarity with database concepts (e.g., Oracle, SQL Server or Postgres)</li><li>Well rounded experience with 1 or more application servers (e.g. Tomcat, Apache, IIS, NGINX etc.)</li><li>Experience with basic network functions, standards, and protocols (e.g. proxies, SSL, load balancers, LDAP)</li><li>Demonstrate empathy for the customer experience</li><li>Experience deescalating difficult situations with customers</li><li>Can mentor other support engineers to grow their technical and troubleshooting skills.</li><li>Communicates clearly, possessing the ability to support customers over email, phone or screen-shares</li></ul></ul><h3>More about the role:</h3><ul><ul><li>Global technical escalation management to ensure customer success with Atlassian products</li><li>Resolve customer issues involving code error diagnosis, debugging, validation, and root cause analysis</li><li>Grow knowledge-base articles and documentation to help customers help themselves</li><li>Perform case reviews to identify trends and improvement areas and define action plans for support engineers</li><li>Evaluate active tickets, prioritizing workload, projects, and monitoring queue health</li><li>Build internal relationships with our development and product management teams to help communicate the needs and urgency of our customers</li><li>Advocate for our customers, influence product direction through customer feedback</li><li>Help your team in becoming experienced support engineers with subject matter expertise in all types of technologies across the Atlassian stack.</li></ul></ul><b>More about the team:</b>The team is filled with customer-focused individuals that champion and support industry-leading products that are used by a growing list of 50,000+ customers globally. We challenge one another every day to ensure our customer's overall success. We enjoy the interactions with our customers, problem solving, digging into complex issues, and advocating for customers within Atlassian.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the cause and a solution.We are diverse, filled with varied backgrounds and talents. We are located around the globe, and all about providing legendary service to our customers. To learn more about working with the Support Team at Atlassian, check out our Support Team page!<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Amsterdam

Senior Support Engineer, Enterprise

Apply to Windows Cyber Security Jobs in companies remotely and near you. New Windows Cyber Security Jobs added daily.

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