City

About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.The Role:The Info Security Tech Sr Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. The Security Operations Center Threat Analyst will be part of the SOC Team. The team monitors, analyzes and responds to cyber threats and vulnerabilities on a 24x7 basis.NOTE: The candidate in this role will have to work one weekend day per week.Responsibilities:<ul><li>Monitor, investigate, and analyze incidents on Intrusion Detection and Prevention tools, Anomaly Detection Systems, Firewalls, Antivirus Systems, and Proxy Devices like Palo Alto Networks, ArcSight, Splunk Enterprise Security, Arbor PeakFlow, Crowdstrike, Tanium, etc.</li><li>Follow pre-defined actions to handle BAU and High Severity issues including escalating to other support groups</li><li>Create and maintain operational reports for Key Performance Indicators (KPIs) for weekly and monthly metrics</li><li>Perform assessments and troubleshooting to help isolate issues with IDS/IPS sensors, antivirus servers, and vulnerability scanners</li><li>Participate in daily and ad hoc conference calls and quality assurance and documentation related tasks</li><li>Identify areas for tuning use cases or signatures to enhance monitoring value</li><li>Assist Security Incident Response Teams with incident investigations and aid in technical risk assessments</li><li>Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operations, and emerging technologies</li><li>Perform regular assessments based on dynamic changes in the threat landscape</li><li>Monitor vulnerability assessments and ethical hacks ensuring that issues are addressed for the applications that they support</li><li>Provide Information Security support with related activities during systems development (e.g. authentication, encryption)</li><li>Identify significant IS threats and vulnerabilities</li><li>Execute daily ad hoc tasks or lead small projects as needed</li><li>Work 1 weekend day per week in this role</li></ul>Qualifications:<ul><li>3+ years' experience in the security &amp; operations fields</li><li>Strong knowledge of Intrusion Detection analysis, TCP/IP, and cyber security), various operating systems (Windows/UNIX), and web technologies (focusing on Internet security)</li><li>Ability to read and understand packet level data, Network Security Products (IDS/IPS, firewalls, etc.) and Host Security Products (HIPS, AV, VA scanners, etc.)</li><li>Knowledge of cutting edge threats, vulnerabilities, and recent cyber-attacks</li><li>Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus</li><li>Strong incident response experience</li><li>Consistently clear and concise written and verbal communication</li><li>Familiarity with Cloud security techniques and technologies is highly preferred</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li><li>Relevant Certifications from EC-Council, GIAC, (ISC)² are highly preferred (i.e. CISSP, GCIA, CCNA, C|EH)</li></ul>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Irving Texas United States------------------------------------------------------Primary Location Salary Range:$93,200.00 - $139,800.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Irving

Security Operations Center (SOC) Threat Analyst (Level 1), AVP (C12) (Hybrid)

Atlassian

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that’s best for your work and your lifestyle.Job DescriptionIf you are passionate about working with smart teams and passionate about providing high-quality service to the world's largest customers this role could be perfect for you. We are looking for customer champion who drives alignment and impact across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.You will be a part of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. In this role, you will be a lead level III support engineer working on our most important customer accounts. You will work with other team members in Atlassian offices around the globe. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and creating a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life. If this sounds interesting to you, apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.On your first day, we'll expect you to have:- 7+ years of experience in Java support, software services, and/or system administration for a large end-user community- Deep understanding of operating systems (e.g. Linux, OS X, and/or Windows)- Experience being Subject Matter Expert in multiple Atlassian products- Proactively identify knowledge opportunities when new technologies are included in the stack and multiplies the knowledge within the team (Synchrony, AWS, Azure)- Be a coach to others on how to perform strong technical, soft skill, and behavioral interviews.- Be a coach with how to present clear interview feedback for technical, soft skills, and Enterprise Support characteristics in both debriefs and write-ups- Able to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps- Ability to problem solve complex tickets, summarize root cause, recommend solutions and then escalate when appropriate- Act as a customer champion by being the voice of the customer Check communication channels to stay on top of and communicate effectively and proactively with the company or team updates- Be the example that continues to drive until root cause is established with clear plans to resolve the customer issues.- Assist your global teammates in driving long-running tickets in your areas of expertise to resolution.- Challenges others to provide and dig into context and rise to tough occasions.- Deep understanding of networks and relevant technologies, including proxies, load balancers, LDAP, Active Directory, SSL, etc.- Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, JBoss, etc.)- Experience with SQL databases- Experience in escalation handling- Technology driven- Experience in working with enterprise customersMore about our teamThe team is filled with customer focused individuals that champion and support industry-leading products used by a growing list of 85K customers globally. We challenge one another every day and hold ourselves accountable for our work product, as well as our customer's overall success. We all enjoy the interactions with customers, problem-solving, digging into complex issues, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. We are at our best when problems seem the hardest, pushing to identify root causes and solutions. We are a combination of passion and persistence. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products. Our team is open, filled with varied backgrounds and talents, respectful, focused, located around the globe, and all about providing legendary service to our customers.To learn more about working with the Support Team at Atlassian, check out our Support Team page!More about our benefitsOur offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year to support your favourite cause, plenty of food and beverages, ergonomic workstations, unique ShipIt days, a company paid trip after five years and more.More about AtlassianSoftware is changing the world, and we're at the center of it all. With a customer list that reads like a who's who in tech and a highly disruptive business model, we're advancing the art of team collaboration with products like Jira, Confluence, Bitbucket, Trello, and now Stride. Driven by honest values, an amazing culture, and consistent revenue growth, we're out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we're looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.Additional InformationWe believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.All your information will be kept confidential according to EEO guidelines<ul><ul><li>Windows LDAP/ AD</li><li>Linux</li><li>SQL</li><li>Java</li><li>Application Support / Production Support</li></ul></ul><h3>Skills Required</h3><ul><ul><li>Windows LDAP/ AD</li><li>Linux</li><li>SQL</li><li>Java</li><li>Application Support / Production Support</li></ul></ul>Our perks &amp; benefitsTo support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Bangalore

Senior Product Support Engineer

Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cyber Protect Expert Engineer who is ready to join us in creating a #CyberFit future and protecting the digital world!
Function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments.</li>
<li>Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment.</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Security,Cloud, Storage, Virtualization, Business Applications, etc). Maintain deep knowledge of Company operations to support client requests effectively.</li>
<li>Interact with various departments to analyze and resolve problems;</li>
<li>Provide technical advice to junior staff members and review technical results, evaluations and analyses.</li>
<li>Provide for the development of junior staff within the work group through mentoring and technical guidance.</li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English (both oral and written, Upper Intermediate as minimum)</li>
<li>Network professional (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Server professional (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer)</li>
<li>Linux/UNIX professional (application and configuration management; RHCSA as a baseline; CLI power user)</li>
<li>Virtualization professional (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Business applications professional (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Experience working in applications support / security support, MSP, MSSP is a plus.</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues.</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Manila

Software Support Expert Engineer

Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are looking for a highly experienced Delivery Engineer with skills in Azure to lead and deliver cloud transformational outcomes into Rackspace’s clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<h3>Responsibilities</h3><ul><ul><li>Ensure high-quality delivery of the managed service from a technical perspective.</li><li>Assume the role of technical ambassador between the customer's Cloud Management Office and Rackspace PS service delivery.</li><li>Identify and drive technical/deployment improvements.</li><li>Identify future issues and risks and propose and prompt corrective measures. </li><li>Develop, improve, and partially implement processes for the managed service.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Broad experience in Microsoft Azure cloud services and deployment models.</li><li>Strong knowledge in Compute (Virtual Machines, Virtual Desktop, VM scale sets), Network (Virtual Networks, Azure DNS, Azure Bastion, Azure Firewall, Azure Front Door, Express Route) and Storage (Managed Disk, Azure Storage, Azure NetApp Files) services. </li><li>Strong knowledge in cloud-native monitoring and alerting solutions (Azure Monitor, Log Analytics workspace, Insights, Event hubs and other relevant services)</li><li>Experience deploying App Service, Azure Batch, Azure Functions, Cloud services, Kubernetes service, Container Apps, and other PaaS services.</li><li>Experience managing Azure management groups, EA, CSP subscriptions, governance with Azure Policy and cloud cost management.</li><li>Strong scripting/programming skills using PowerShell or Python Azure CLI.</li><li>Proficient in writing ARM / Bicep templates / Terraform code.</li><li>Experience in CI/CD pipeline implementation using Azure DevOps/Circle CI or other relevant products</li><li>Comfortable with Agile working methodologies and related tools (JIRA, Kanban, Azure DevOps).</li><li>Experience designing and implementing virtual desktop infrastructure using Citrix Virtual Apps and Desktops/ Azure Virtual Desktop/ VMware Horizon.</li><li>Experience in Windows server 2012, 2012R2, 2016, and 2019 OS platforms.</li><li>Experience in the implementation and support of Active directory domain services (Preferred)</li><li>Experience in the implementation of the Cisco DUO MFA application (Preferred).</li><li>Experience designing and implementing Microsoft 365/Azure AD with a hybrid identity model (Preferred).</li><li>Experience in Citrix NetScaler (Preferred).</li></ul></ul><h3>Key Accountabilities</h3><ul><ul><li>Work with internal and external teams (Enterprise Architects, Product Owners, Solution Architects and Technical Delivery Leads) to plan and deploy enterprise-scale cloud applications in Microsoft Azure.</li><li>Administer, maintain, upgrade, and troubleshoot enterprise-scale Azure environments.</li><li>Ensure fulfilment of customer IT policies within the projects.</li><li>Ensure ongoing improvement of customers' IT infrastructure.</li><li>Implement IT services and systems as per laid design and strategy.</li><li>Lead proof of concept efforts and demonstrate results.</li><li>Closely cooperate with the Rackspace delivery/capability lead.</li></ul></ul>#LI-LP2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Senior Delivery Engineer (Azure)

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.To help our teams work together effectively, this role requires you to be located in the Pacific Standard Time Zone.Your future teamThe Migration Support Engineer is a part of our Cloud Migrations team, which is focused on providing advanced support and product expertise to our largest customers. In this role as a support engineer, you will work on our most important customer accounts and collaborate with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.Our Support Engineers for Migrations hit that sweet spot between a technical and customer-facing role and focus on providing advanced support and product expertise to our largest customers who are on their migration journey from their On-Prem Atlassian products to Atlassian Cloud. You will lead customer-facing calls communicating progress updates, action plans to migration blockers, runbooks, and production migration execution. You will partner closely with Cloud Migrations Manager, Product and Engineering teams to deliver an awesome migration experience to our customers and provide insights to the product team on making our Migration tooling and customer experience better.<h3>What you'll do</h3><ul><ul><li>8+ years of experience in support, software services, and/or system administration for a large end-user community</li><li>2+ years of experience working with enterprise customers in a high-touch model</li><li>Experience in migrating customers from Server to the Cloud an added advantage</li><li>Strong database skills, with the expertise to write and update SQL queries with ease</li><li>Expertise to write, review or modify scripts (Python, bash/shell)</li><li>Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc</li><li>Experience with Splunk</li><li>Experience with APIs and REST calls</li><li>Worked with various operating systems, such as Linux, Unix, and Windows.</li><li>Proven knowledge of networks</li><li>Experience supporting Java, especially the JVM components</li><li>You handle problems, learn new technologies, and enthusiasm to continually evolve as a technical expert</li><li>Exhibit a strong team-oriented outlook and the ability to effectively work with several people and roles</li><li>Exceptional soft skills, both internal and external communications by email, phone, and VC</li><li>Demonstrable ability to de-escalate difficult situations with customers</li></ul></ul><h3>Your background</h3><ul><ul><li>Experience getting on calls with customers to provide updates on migration and also hosting these calls</li><li>Engage support teams across multiple regions and/or cross functions within Atlassian like CSM and EA's for best outcomes towards the customer's migration project</li><li>Experience working in an Enterprise environment or with Enterprise customers</li><li>Collaboration skills with a customer and/or partner team to follow best practices for a successful migration</li></ul></ul><h3>Technical Knowledge</h3><ul><ul><li>Linux/Unix OS; command line knowledge</li><li>Experience with Splunk (not a must)</li><li>SQL knowledge</li><li>Knowledge of REST API</li><li>Strong scripting knowledge; Ability to write, update and understand scripts</li><li>User Management &amp; Authentication; Basic knowledge of SSO, SAML, LDAP, AD</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $120,400 - $150,227Zone B: $108,400 - $135,205Zone C: $99,900 - $124,689Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Our perks &amp; benefitsTo support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

San Francisco

Senior Support Engineer, Cloud Migrations

DAZN

TaglineThis can be a question or statement. Something interesting to intrigue a browsing candidate on a job board to click on our role rather than the same role at another company. Your talent acquisition partner can offer advice on this in your briefing meeting if you get stuck. Advert - <a href="https://performgroup.sharepoint.com/sites/DEI-AwarenessHub/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FDEI%2DAwarenessHub%2FShared%20Documents%2FInclusive%2DJob%2DDescriptions%5F9100%2Epdf&amp;parent=%2Fsites%2FDEI%2DAwarenessHub%2FShared%20Documents" rel="noopener noreferrer nofollow ugc" target="_blank">Here’s a link</a> for more info on how to keep your job description inclusive.Please write no more than 250 words of how you would describe this role in an informal way to a contact outside of the work environment. Include any projects they would be involved in and why this role is different to one of our competitors. Engaging and natural language will keep your candidate interested – remember it is their life - we want them to choose us as their next career opportunity. Write as though you are speaking directly with a prospective candidate; so words like ‘you’ and ‘your’ – avoid commercial speak, jargon and buzzwords. Again, your talent acquisition partner can help you write this.  Your teamTake this opportunity to give a couple of sentences on who they will report to, what the team are like and why you are the best team in DAZN! Don’t sugar coat it, be honest if it’s tough at times but how you all stick together. This role can be based in Katowice or you can work remotely from any place in Poland. The internal job title is (insert internal title) (if different to posting title)Please note, our Talent Acquisition team and some Hiring teams are based in the UK so parts of the recruitment process will be in English. Please also upload your resume in English, thanks!<h3>As our new (insert job title), you’ll have the opportunity to:</h3><ul><ul><li>These are the key deliverables of the role. – 6 bullet points recommended</li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>These are your absolute ‘essentials’ – 5 bullet points recommended</li><li>These are key filters that tell your talent acquisition partner what you definitely require so they can reject anyone that does not meet these - be realistic about what is essential versus desirable</li><li>Typically women will apply only if they meet 100% of the essential criteria, but men will apply for a job when they meet just 60% of the essentials. Don’t miss out on candidates because you list too many ‘essentials’</li><li>Focus on experience-based essentials such as ‘Knowledge and experience using X technology’ or ‘Experience working in a live sports broadcast environment’. You do not need to write soft skills such as ‘good communicator’, ‘great organisation skills’ or ‘must be a team player’ etc. as these are expected for all roles in DAZN</li><li>Please avoid all references to years of experience – this could cause us a discrimination case</li></ul></ul><h3>Even better if you have:</h3><ul><ul><li>Desirables that might set that amazing talent apart from the rest. Max of 3 bullet points</li></ul></ul><h3>Benefits will include:</h3><ul><ul><li>Access to DAZN streaming service</li><li>Annual performance-related bonus</li><li>Annual leave increasing by 3 days after 3 years</li><li>Private medical and dental insurance (fully financed by DAZN)</li><li>Life assurance</li><li>Pension scheme (Pracowniczy Program Emerytalny)</li><li>MyBenefit platform (MultiSport and thousands of sports, culture or tourism benefits)</li><li>Financially rewarding ‘Refer a Friend’ scheme</li><li>Family-friendly community</li><li>Opportunity for flexible working</li><li>Employee Assistance Program (psychological, managerial, legal and financial counselling)</li><li>Free access for you and one other to our workplace mental health platform app (Unmind)</li><li>Learning and development resources</li><li>Access to our internal speaker series and events</li><li>High-end laptops (Macs or Windows)</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Katowice

Job posting template - Poland (DO NOT CHANGE) (copy)

About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.SOC Cloud Incident Responder (VP)Citi's Security Operations Center (SOC) Cloud Incident Response Team seeks a highly skilled and experienced cloud incident response practitioner to support critical efforts aimed at protecting Citi public cloud infrastructure, assets, clients and stakeholders. This is a demanding role with global exposure and responsibility. You will serve both as a technical subject matter expert and as an ambassador for the cloud incident response team. You will be assigned to Citi's SOC and will collaborate closely with a talented cadre of cloud security specialists and cloud incident responders to react urgently to security events. Your observations and recommendations will impact security decisions across the organization, and play an important part in maturing Citi's security posture. As an individual contributor, you will be a hands-on first responder who triages and investigates cybersecurity incidents in Citi's public cloud environments. This position will be technically challenging and rewarding, but will also provide ample opportunity to establish partnerships, mentor colleagues and shape team culture. One guarantee is that no two days will be the same. Responsibilities:<ul><li>Lead and/or support in-depth triage and investigations of urgent cyber incidents in cloud.</li><li>Execution of cloud-native automation to run containment actions on cloud resources based on sources of compromise and/or malicious activities taking place.</li><li>Execution of automation to gather forensic artifacts such as memory, disk, etc. for in-depth analysis and investigations.</li><li>Host-based analytical functions (e.g. digital forensics, metadata, etc.) through investigating cloud-native workloads to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and Procedures (TTPs).</li><li>Detailed cloud focused investigations by analyzing relevant logs such as Cloud Trail, VPC Flow, Cloud Watch, etc. based on alerts generated by detective controls and cloud-native services such as Guard Duty.</li><li>Develop, document and maintain operationally effective playbooks to deal with cloud based incidents.</li><li>Work with application and infrastructure stakeholders to identify key components and information sources such as cloud environments, instances, middleware, applications, databases, logs, etc.</li><li>Collaborate with global multidisciplinary groups for triaging and defining the scope of large scale incidents.</li><li>Document and present investigative findings for high profile events and other incidents of interest.</li><li>Participate in readiness exercises such as purple team, table tops, etc.</li><li>Train junior colleagues on relevant best practices.</li><li>Develop corrective action language for Information Security (IS) gaps and ensure risk closure meets Citi requirements or industry best practices.</li><li>Facilitate the implementation of approved IS tools and identify/recommend new or improved security solutions or emerging technologies.</li><li>Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions.</li><li>Ensure IS compliance and seek opportunities to enhance the efficiency of IS policies and procedures.</li><li>Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response.</li><li>Disseminate changes to IS regulations and standards to Business and Program owners.</li><li>Provide Information Security advice and counsel as needed.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>Qualifications:<ul><li>5+ years of professional experience in cloud security and/or information security, or demonstrated equivalent capability.</li><li>2+ years hands-on working in cyber incident response and investigations in medium to large organizations with cloud and forensics components.</li><li>Additional technical certifications are preferred.</li><li>Demonstrated ability to research and apply current information regarding the IS field.</li><li>Consistently demonstrates clear and concise written and verbal communication.</li><li>Proven influencing and relationship management skills.</li><li>Proven analytical skills.</li><li>Experience in Cloud Forensics/IR</li><li>Hands-on Dev/Sec/Ops experience with cloud environments and underlying storage, compute and monitoring services.</li><li>Hands-on experience with analyzing and pivoting through large data sets.</li><li>Prior experience with common security-focused cloud services on Amazon Web Services and Google Cloud Platform.</li><li>Hands-on experience with cyber security, forensic investigations or large scale incident response in cloud environments.</li><li>Experience with container orchestration services such as AWS EKS and/or GCP GKE along with methods and tools (e.g. Docker, Kubernetes). </li><li>GCP Professional Architect and/or Professional Cloud Security Engineer.</li><li>Certified Kubernetes Administrator and /or Security Specialist.</li><li>AWS Solutions Architect - Professional and/or AWS Security Specialty</li><li>Windows Operating Systems / UNIX specifically in command line use and basic file system knowledge.</li><li>Working knowledge of relational database systems and concepts (SQL Server, PostgreSQL, etc.).</li></ul>Education:<ul><li>Bachelor's degree in a technically rigorous domain such as Computer Science, Information Security, Engineering, Digital Forensics, etc. or equivalent experience.</li><li>Master’s degree preferred</li></ul>-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Irving Texas United States------------------------------------------------------Primary Location Salary Range:$116,880.00 - $175,320.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

New York

Delaware

Texas

Security Operations Center (SOC) Cloud Incident Responder (Remote) C13 - VP

About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.Responsibilities:<ul><li>Drive efforts to prevent, monitor and respond to information/data breaches and cyber-attacks.</li><li>Develop corrective action language for Information Security (IS) gaps and ensure risk closure meets Citi requirements or industry best practices</li><li>Facilitate the implementation of approved IS tools and identify/recommend new or improved security solutions or emerging technologies</li><li>Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions</li><li>Ensure IS compliance and seek opportunities to enhance the efficiency of IS policies and procedures</li><li>Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response</li><li>Disseminate changes to IS regulations and standards to Business and Program owners</li><li>Provide Information Security advice and counsel as needed</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>Qualifications: <ul><li>6+ years of relevant experience.</li><li>Experience working in an Incident Response role with experience in examining suspicious/malicious network events, analyzing malicious code/exploits, and system/network forensics.</li><li>Extensive years working in IT/IT security, preferably a 24x7 operational environment, or educational equivalent.</li><li>Experience in security aspects of multiple platforms, operating systems, software, communications and network protocols or an equivalent combination of education and work experience.</li><li>Understanding of networking protocols and infrastructure designs; including routing, firewall functionality, host and network intrusion detection/prevention systems, encryption, load balancing, and other network protocols.</li><li>Experience with Reverse Engineering malicious code and Web/Network Penetration Testing is a plus.</li><li>Experience with Databases, SQL knowledge is a plus.</li><li>Experience administering and troubleshooting operating systems; including Solaris, Linux, and Microsoft Windows Server is a plus.</li><li>Certified Information Systems Security Professional (CISSP) certified/qualified or ability to actively work towards obtaining certification or equivalent industry leading security certification.</li><li>Certified GIAC Certified Incident Handler (GCIH) or demonstrated skills and ability to obtain certification.</li><li>Excellent communication skills, analytical ability, strong judgment and leadership skills, and the ability to work effectively with stakeholders and management.</li><li>Previous experience working within a Global Team a plus.</li><li>Experience of mentoring junior team members desired.</li><li>Ability to communicate technical issues to technical and non-technical business representatives.</li><li>Ability to understand strategic objectives and vision, and work towards those goals.</li><li>Dedicated and self-driven desire to research current Cyber security landscape APTs and Nation State </li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li><li>Master’s degree preferred</li></ul>-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Fort Lauderdale Florida United States------------------------------------------------------Primary Location Salary Range:$113,530.00 - $170,290.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Fort Lauderdale

Security Incident Lead - North America C13 - VP - Hybrid

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Support Specialist who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent Spanish and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LB1

Turin

Cloud Software Support Specialist with Spanish

Streaming live events brings unique challenges, as millions of fans join our broadcasts in a short space of time. We are looking for a backend engineer who is passionate about building a modern, scalable and resilient platform and pushes the boundaries on playback excellence. We give you the autonomy over the software you build and freedom to choose the right tool for the job. In return, we expect you to take ownership of the system.  YOUR TEAM  The services owned by this team provide our front-end clients with all the information needed to successfully play content on the device of their choice, protect our intellectual property from piracy, and monitor the customer playback experience; ultimately helping to drive the roadmap for improvement at DAZN. The Playback team, known internally as the ‘Goats, consists of very positive people that are a high performing, autonomous and are always open for helping others.  This role can be based in Katowice or you can work in a Hybrid basis. <h3>As our new Software Engineer you’ll have the opportunity to:</h3><ul><ul><li>Build and maintain scalable microservices. </li><li>Collaborate with other Software Engineers to deliver a compelling user experience. </li><li>Deliver maintainable, robust and testable code. </li><li>Share knowledge and collaborate with other developers across the business. </li><li>Evolve and design the services that power and monitor our video streaming. </li><li>Partner with the other Software Engineering teams to create end to end solutions. </li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>Strong analytical thinking and problem-solving skills.</li><li>Experience working with JavaScript. </li><li>Experience working with GIT.</li><li>Writing unit/integration tests (understanding its value).</li><li>Very good communication skills with people at all seniority levels (English required).</li></ul></ul><h3>Even better if you have:</h3><ul><ul><li>Technical understanding of video encoding, DRM, Video Playback.</li><li>Experience with cloud and/or microservices (preferred AWS).</li><li>Experience with REST API.</li><li>Continuous Integration, Continuous Delivery experience.</li><li>Worked in a “Build it, own it” model.</li><li>Infrastructure as code.</li><li>Service Monitoring.</li></ul></ul><h3>Benefits will include:</h3><ul><ul><li>Access to DAZN streaming service</li><li>Tax incentive </li><li>Annual performance-related bonus</li><li>Annual leave increasing by 3 days after 3 years</li><li>Private medical and dental insurance (fully financed by DAZN)</li><li>Life assurance</li><li>Pension scheme (Pracowniczy Program Emerytalny)</li><li>MyBenefit platform (MultiSport and thousands of sports, culture or tourism benefits)</li><li>Financially rewarding ‘Refer a Friend’ scheme</li><li>Family-friendly community</li><li>Opportunity for flexible working</li><li>Employee Assistance Program (psychological, managerial, legal and financial counselling)</li><li>Free access for you and one other to our workplace mental health platform app (Unmind)</li><li>Learning and development resources</li><li>Access to our internal speaker series and events</li><li>High-end laptops (Macs or Windows)</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

JavaScript - Software Engineer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Support Engineer who is ready to join us in creating a #CyberFit future and protecting the digital world!
Technical Support Engineer is a part of a dedicated team of experts responsible for advanced troubleshooting of our Cyber Protect flagman product. The product helps companies save their mission-critical projects or data by providing backup and disaster recovery features hand-in-hand with the cutting-edge cybersecurity functionality. This role provides an opportunity to practice technical skills with Windows, Linux, network, storage, cloud and virtualization technologies. It's a good chance to join the team of enthusiastic people supporting businesses of all sizes all across the world by closely working together with different departments like Software Engineering, Product Management, Data Center Operations, Professional Services and so on.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments.</li>
<li>Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment.</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Security,Cloud, Storage,</li>
<li>Virtualization, Business Applications, etc). Maintain deep knowledge of Company operations to support client requests effectively.</li>
<li>Interact with various departments to analyze and resolve problems;</li>
<li>Provide technical advice to junior staff members and review technical results, evaluations and analyses. Provide for the development of junior staff within the work group through mentoring and technical guidance.</li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English (both oral and written, Upper Intermediate as minimum)</li>
<li>+2 years of experience in an L2-L3 technical support or system administrator role</li>
<li>Advanced technical expertise in:
<ul>
<li>Windows Server - gather and analyze various Windows logs and dumps, application level troubleshooting with Procmon and Process Explorer</li>
<li>Networking - Packet, performance, routing, connectivity analysis and troubleshooting skills (ability to work with Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Virtualization - deploying and managing at least one of various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo</li>
</ul>
</li>
<li>Good communication skills and customer service focus</li>
<li>Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues.</li>
</ul>
Would be considered plus if you have:
<ul>
<li>Linux/UNIX - application and configuration management, CLI power user</li>
<li>Cloud/AWS/Azure - Experience working with Cloud solutions or in Cloud software Support Team</li>
<li>Business applications - MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp</li>
<li>Security expertise - Knowledge of Cyber Security threats assessment and mitigation (black-box/grey-box/white-box testing, patch management, malware detection</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-KP1

Boston

Technical Support Engineer (T2 Expert)

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using multi-skilled approaches towards services, we help organisations modernise their infrastructure estates, ensure solutions are ‘secure by design’ and deploy everything on the right cloud infrastructure for maximum effectiveness.                                                                                                    We are seeking a Storage Architect to plan, coordinate, develop, and supervise of all activities related to the integration of storage solutionsVery regular travel to a customer-site in Saudi Arabia will be required.<h3>Key Responsibilities</h3><ul><ul><li>The Storage Architect is responsible for the planning, coordination, development, and supervision of all activities related to the integration of storage solutions, to include designs, integration, staged functionality, services and third-party solutions to meet the business requirements of the organization</li><li>Perform analysis and assessment of storage solutions and architecture to include Vendor designs, CMP integrations </li><li>Evaluate tools, approaches and policies for compliance with best practice</li><li>Create appropriate data and workflow models to visualize the solutions</li><li>Provide guidance to develop and implement best practice integration solutions based on code/remediation and appropriate tooling, process and / or workarounds</li><li>Develop data strategies and data architecture documentation</li></ul></ul><h3>Skills Required</h3><ul><ul><li>An excellent understanding of the unique issues related to multi-tenant storage environments and an ability to architect for those situations. </li><li>Understanding of the storage architecture (logical and physical) and datacenter implications. </li><li>Knowledge and understanding of troubleshooting, testing, and performance tuning in storage platforms. </li><li>Ability to contribute to the review, analysis, selection, testing, risk assessment and implementation of new storage technologies. </li><li>Ability to develop and document the business case and options for new storage recommendations and offerings including the development and identification of all benefits, risks and basic costs (OPEX and CAPEX). </li><li>Strong technical documentation, written and interpersonal skills. </li><li>Strong knowledge in storage technologies and storage best practices. </li><li>A strong business acumen is required to make prudent decisions in an ever changing and complex environment. </li><li>Advanced knowledge in storage best practices for VMWare, Hyper-V, SQL, Oracle, Microsoft Exchange and current Windows and Linux operation systems. </li><li>Exhibits strong customer service and mentoring characteristics and skills. </li><li>Ability to communicate technical info and ideas so others will understand. </li><li>Ability to successfully work and promote inclusiveness in small groups </li></ul></ul>#LI-JH1#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Storage Architect - KSA Travel

The Cloud Architect is a key element within the Rackspace support infrastructure and is expected to provide department, company and industry management and implementation into solutions. The Architect is expected to take the initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments. Serves as the last stop in the Rackspace support group for technical escalation and issue resolution of the most complex problems. Architects' own escalations to ensure resolution and are leveraged as a Subject Matter Expert for input on new product selection and implementation into the support structure. The Architect will also partner with vendors to analyze escalated requests for assistance, using this data to identify training opportunities that elevate the level of technical expertise and drive positive customer outcomes.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Career Level Summary </h3><ul><ul><li>Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function</li><li>Solves unique problems that have a broad impact on the business</li><li>Contributes to the development of organizational sub-function strategy</li><li>Progression to this level is typically restricted on the basis of business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Systems Thinking: Provides deep expertise and a broad view of the organization to optimize linkages between structure, people, process, and technology</li><li>Technology Advising/Consulting: Anticipates customers’ technology needs and asks the appropriate questions to clarify those needs; actively listens to detect customer specific nuances</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required</li><li>Create and deliver customer solutions that maintain, deploy, upgrade, and troubleshoot infrastructure solutions</li><li>Participate in and define future state end-to-end architectures, platforms, products, tools, and solutions to advance security capabilities</li><li>Work closely with customers in the pre-implementation process to design and architect desired customer solutions which require products which may not currently be in the supported product portfolio</li><li>Research, plan and coordinate complex maintenance activities</li><li>Lead analysis effort to support and drive Root Cause Analysis (RCA) exercises to drive process &amp; technology improvements related to systems support products. </li><li>Review vendor support escalations to identify training opportunities</li><li>Collaborate and share knowledge with other administrators and engineers via wiki articles and training presentations</li><li>Contribute to the development of technical best practices for administrative responsibilities</li><li>Prepare and review defined policy and process standards</li><li>Own assigned account specific complex projects and act as an informal project lead to work with stakeholders</li><li>Actively engage partners and vendors to understand vendor products, proof of concept implementations, and guide successful onboarding and integration of new Cloud technologies</li><li>Coach, mentor and assists Rackers across the business</li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships</li><li>Collaborate and share knowledge with the OS support floor</li></ul></ul><h3>Person Specification Requirements:</h3><ul><ul><li>Expert knowledge of Cloud Platform Products such as OpenStack, Red Hat OSP or Kubernetes especially with storage related projects such as Cinder, CSI</li><li>Expert skills in at least one of the following languages: Python, Go</li><li>Expert skills in leveraging CI/CD and git tools to automate testing and deployment</li><li>Expert knowledge of Linux and optional Windows OS, including but not limited to: Server Failover Clustering</li><li>Expert knowledge of storage protocols including iSCSI, NFS, Ceph Rados and RBD</li><li>Expert knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems</li><li>Expert automation skills with at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such tools</li><li>Knowledge of Project Management methodologies</li><li>Expert understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including virtual machines and containers</li><li>Expert knowledge in the application of current and emerging network software and hardware technology and protocols</li><li>Regarded as the technical expert in their job discipline within the organization</li><li>Requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function</li><li>Anticipates business and regulatory issues; recommends product, process, or service improvements</li></ul></ul><h3>Skills</h3><ul><ul><li>Passionate about technology and has a desire to constantly expand technical knowledge</li><li>Detail-oriented in documenting information and able to own customer issues through resolution</li><li>Able to handle multiple tasks and prioritize work under pressure</li><li>Demonstrate sound problem-solving skills coupled with a desire to take on responsibility</li><li>Strong written and verbal communication skills, both highly technical and non-technical</li><li>Ability to communicate technical issues to nontechnical and technical audiences</li><li>English language fluency preferred</li></ul></ul><h3>Education Requirements </h3><ul><ul><li>Bachelor's Degree in Computer Science, Management Information Systems, or a related technical field</li><li>At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required</li></ul></ul><h3>Experience: </h3><ul><ul><li>12 - 14 years of years of technical engineering and administration experience. </li><li>Minimum 7-9 years hands-on experience supporting Linux systems including 2 or more of:</li><li>Virtualization- primarily using KVM or OpenStack.</li><li>Automation - Ansible, Puppet, SaltStack or other IT automation tools for medium and large environments with practical experience of Ansible Playbook creation</li><li>Containers - especially with Docker, LXD/LXC, or Kubernetes.</li><li>Ceph Storage technologies - block, object, and network.</li><li>Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)</li><li>Linux integration with other environments (authentication/directory services, network file systems, etc.)</li><li>Cloud computing (provisioning, monitoring, orchestration, etc.)</li><li>Troubleshooting experience:</li><li>Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.</li><li>Understand OS and Application-level bugs and advise on next steps</li><li>Programming fundamentals in any language.</li><li>Customer support experience:</li><li>Customer support is a priority</li><li>Excellent communication skills</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>Occasional domestic travel, less than 10%</li><li>General office environment: no special physical demands required</li><li>May require extended periods sitting and viewing a computer monitor</li><li>Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations</li></ul></ul>#LI-DE1#LI-Remote#LI-USA#LI-Rackspace#Rackspace• The anticipated starting pay range of California, Washington state and New York City applicants for this role is $167,400 - $245,520• The anticipated starting pay range of Colorado applicants for this role is $143,700 - $210,760• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Senior Storage Engineer – OpenStack, Block, Object - (Remote USA)

Marco Technologies LLC

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Software Solutions Data Analyst is responsible for working closely with Marco’s Software Solutions team and ECM/Capture clients to elicit information, develop and deploy integrations, create data reports and scripts to enable automated and integrated solutions per the business requirements of our clients. You will participate in requests for proposals/information (RFP/RFI), Proofs of Concepts (POC) and other related duties as assigned by divisional leadership. <h3>Essential Functions</h3><ul><ul><li>Gather clients’ requirements, configure, and plan a system design with the ascertained requirements.</li><li>Consult with Marco clients and create scalable integrations between other Core applications and our solutions.</li><li>Identify and recommend applicable technologies to solve client’s business needs with software solutions.</li><li>Collaborate with team members to perform needs analysis, data analysis, data queries, testing and deployments.</li><li>Generate billable revenue for our ECM division by performing billable service, with focus on identifying potential solution expansion opportunities.</li><li>Responsible for delivering ECM / Capture solutions and conduct training on the deployed solutions.</li><li>Assist Sales team with Proofs of Concepts.</li><li>Provide support for ECM and Capture clients. </li><li>Conduct presentations and demonstrations for clients as a technical expert.</li><li>Experience in documenting specifications and tools used for it.</li><li>Comply with service administrative procedures in a timely basis.</li><li>Attend required company and department meetings.</li><li>Act in accordance with Marco policies and procedures as set forth in the employee handbook.</li><li>Perform other related duties as assigned.</li></ul></ul><h3>Education &amp; Experience</h3><ul><ul><li>Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience.</li></ul></ul><h3>Required Skills</h3><ul><ul><li>Possess advanced knowledge of Corporate IT infrastructure (Windows Server, Database, Network Infrastructure, Virtualized Environments, Azure) </li><li>Familiar with scanning, OCR and other enterprise content management and document management technologies.</li><li>Competency in SQL, SQL Reporting Services, PowerBI, and various IT-systems and databases.</li><li>Proficiency with business collaboration tools such as MS Office, Visio, and company/client specific applications. </li><li>Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.</li><li>Debugging and error stack resolution abilities.</li><li>Energetic, forward-thinking, and creative.</li><li>Excellent organizational and time/task management skills. </li><li>Ability to cultivate positive working relationships with clients and coworkers.</li><li>Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values. </li><li>Self-starter with the ability to perform with little or no supervision.</li><li>Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li></ul></ul>Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://653988.extforms.netsuite.com/app/site/hosting/scriptlet.nl?script=70&amp;deploy=1&amp;compid=653988&amp;h=6d5262aa43dfefb771d6&amp;customerId=16724572&amp;token=15433092" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Minnetonka

Software Solutions Data Analyst

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Senior Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project-based installations and service-based repair calls at client locations and will occasionally assist the Managed Services group. You are responsible for design, management, administration and integration of products, services, applications and operating level systems code. You will handle responsibilities from basic system installations to the overall architecture and design of custom solutions.  <h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Engineer the design, installation, support and maintenance of production networks and systems to completion.</li><li>Integrate and/or consolidate servers and services between different client business units and technologies.</li><li>Design, integrate and maintain high-performance network back-up applications including Veeam and Nimble SAN. </li><li>Design, integrate and maintain high-performance groups of Windows servers for resource-intensive network applications including advanced data center solutions, virtualization and storage. This could also include VMWare, Vcenter, V-Sphere, along with Azure back-up and migration.</li><li>HPE Server installation and troubleshooting, which includes HPE SimpliVity. </li><li>Develop and follow Marco best practices and operational procedures and create visual and written documentation.</li><li>Analyze system utilization, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency.</li><li>Provide on-call support advice and technical support to various users/clients regarding operational/applications issues.</li><li>Install new and/or upgraded software on server and client platforms.</li><li>Design archive and backup systems. Work closely with client’s technical staff to ensure that backup and archiving designs and procedures are implemented properly.</li><li>Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems.</li><li>Provide mentoring for junior Marco IT service staff.</li><li>Stay up to date with relevant state-of-the-art technology, equipment and/or systems.</li><li>Function collaboratively as part of a fast-paced, client orientated team including assisting Sales Representatives in performing presales, development of processes and procedures along with Statement of Work (SOW) refinements.</li><li>Maintain parts inventory.</li><li>Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry.</li><li>Plan and manage projects independently.</li><li>Consistently maintain a revenue-to-wage ratio of 2.5 or above.</li></ul></ul><h3>QUALIFICATIONS:</h3><ul><ul><li>Bachelor’s degree and six years of relevant experience; or equivalent combination of education and experience.</li><li>Current high level industry recognized certifications including one or more of the following: Microsoft certifications AZ-140, 70-414, HPE ASE, VMWare, VMCE</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul>Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://653988.extforms.netsuite.com/app/site/hosting/scriptlet.nl?script=70&amp;deploy=1&amp;compid=653988&amp;h=6d5262aa43dfefb771d6&amp;customerId=16724572&amp;token=15433092" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Rochester

Sr. Network Systems Server Engineer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Technical Support Engineer (Cloud) who is ready to join us in creating a #CyberFit future and protecting the digital world!
The role will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments</li>
<li>Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc)</li>
<li>Maintain deep knowledge of Company operations to support client requests effectively</li>
<li>Interact with various departments to analyze and resolve problems</li>
<li>Provide technical advice to junior staff members and review technical results, evaluations and analyses</li>
<li>Provide for the development of junior staff within the work group through mentoring and technical guidance</li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English (both oral and written, Upper Intermediate as minimum)</li>
<li>Network professional (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Server professional (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer)</li>
<li>Linux/UNIX professional (application and configuration management; RHCSA as a baseline; CLI power user)</li>
<li>Virtualization professional (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Business applications professional (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues.</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-KP1

Budapest

Senior Technical Support Engineer (Cloud)

About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.We are opening our doors for talented individuals who are passionate about Cyber Security, want to be part of innovation by implementing and driving cutting edge technologies within a world class organization.If you have a strong background in UNIX &amp; Wintel technologies and consider yourself a technology leader with excellent communication skills, have a wide variety of skillset including a firm grasp of operating systems, hands on scripting/programming, networking protocol implementation and various virtualization technologies, then Citi is a place for you to be, as we offer the environment where skills like these can thrive.Responsibilities:<ul><li>Manage various franchise critical security application Infrastructure, specifically in secrets/PAM domain.</li><li>Own and drive the deployment (from scratch), maintenance and L3 support of managed applications.</li><li>Collaborate with various internal and external stakeholders/support teams and product vendors to manage all the aspects of the support process.</li><li>Gather product requirements, deploy solutions mapped to business needs and continuously evaluate to stay current with evolving requirements.</li><li>Facilitate security assessments and remediation to ensure safety and soundness. </li><li>Document the product, process, and train L1/2 teams for BAU support.</li><li>Automation of manual tasks and continuous review/upgrade of stale processes.</li><li>Provide SME (Subject Matter Expert) support for the managed applications.</li><li>Capacity, Performance and Stability reporting and Management.</li><li>Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.</li><li>Continuously keep the Knowledge Share repository up to date.</li><li>Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.</li></ul>Qualifications:<ul><li>4+ Years’ experience</li><li>Any trainings/certifications in Cybersecurity will be considered a plus</li><li>Experience with IAM/PAM/Secrets products will be considered a big plus (e.g. CyberArk, Hashi Corp Vault)</li><li>Understanding of microservices, API gateways.</li><li>Proficiency in one or more of these scripting languages – Python, Unix Shell, Perl &amp; PowerShell scripting.</li><li>Hands-on experience working with Linux and Windows Servers</li><li>Experience/basic understanding of CHEF, Ansible, CI/CD</li><li>DevOps/DevSecOps/SRE experience</li><li>Experience with Web Service/Application deployment</li><li>Experience interacting with Web APIs using various protocols and framework (E.g. REST)</li><li>Understanding of how to interface with these databases, analyze &amp; write complex queries/procedures.</li><li>Understanding of containers and associated technologies like Kubernetes/Open Shift.</li><li>Excellent written and verbal communication skills</li><li>Ability to work across all levels of the organization.</li><li>Must have good analytical skills</li><li>Strong customer and quality-focus</li><li>Sound problem resolution, judgment, and decision-making skills</li><li>Excellent organizational, interpersonal and project management skills</li><li>Ability to work well individually and as part of a team</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Irving Texas United States------------------------------------------------------Primary Location Salary Range:$93,200.00 - $139,800.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

IAM Engineer (AVP) - Cyber Security - C12 - AVP - Hybrid

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that’s best for your work and your lifestyle.If you love solving the deepest and most challenging tech problems, enjoy working with all types of customers from around the world (Start-ups to Fortune 500 corporations), and love variety, this job has it all in spades. Atlassian is a rapidly growing software development company, and the Support team is expanding to allow it to scale with the business. Our Enterprise Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.We’re looking for engineers with a strong degree of empathy for the customer experience and excellent communication skills. You will need to have a proven ability to de-escalate difficult situations with customers, while multi-tasking between tickets and mentoring your team. As an Enterprise Support Engineer, you should demonstrate the ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.In this role:Our Enterprise Support Engineers for Cloud Migrations hit that sweet spot between a technical and customer-facing role, and focus on providing advanced support and product expertise to our largest customers who are on their migration journey from their On-prem Atlassian products to Atlassian Cloud. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans to migration blockers, runbooks and production migration execution. You will partner closely with cloud migrations manager, product and engineering teams to deliver an awesome migration experience to our customers and provide insights to product team on making our Migration tooling and customer experience better.<h3>On your first day, we'll expect you to have:</h3><ul><ul><li>8+ years of experience in support, software services, and/or system administration for a large end-user community</li><li>4+ years of experience in working with enterprise customers in a high touch model</li><li>Strong database skills, with the expertise to write and update SQL queries with ease</li><li>Experience to write, review or modify Scripts (Python, bash/shell) will be good to have</li><li>Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc</li><li>Experience with Splunk</li><li>Experience with APIs and REST calls</li><li>Worked with various operating systems, such as Linux, Unix, and Windows.</li><li>Proven knowledge of networks</li><li>Experience supporting Java, especially the JVM components</li><li>Strong analytical skills, ability to tackle problems, learn new technologies, and enthusiasm to continually evolve as a technical expert</li><li>Experience working in an Enterprise environment or with Enterprise customers</li><li>Exhibit strong team-oriented interpersonal skills and the ability to effectively work with a wide variety of people and roles</li><li>Experience in server to cloud migrations an added advantage</li></ul></ul><h3>Responsibilities</h3><ul><ul><li>Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud</li><li>Jumping on to calls with customers to provide updates on migration.</li><li>Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EA’s, Devs for best outcomes towards the customer’s migration project</li><li>Ability to influence customer and/or partner team to follow best practices for a successful migration</li><li>Contribute to the creation and review of knowledge articles</li><li>Participate in release readiness activities</li></ul></ul>More about the teamThe Enterprise Support Engineer is a part of our Enterprise team, which is passionate about providing advanced support and product expertise to our largest customers. This role enables working on our most meaningful customer accounts and working with global Atlassian team members. You will join a growing team of specialists, improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.Our perks &amp; benefitsTo support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Support Engineer - Cloud Migrations

A System Administrator is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers over the phone, via chat, and in support tickets. A System Administrator is the owner of complex customer issues which may take several days or weeks to resolve. The Sys Admin applies creative problem-solving techniques to identify the source of problems; while at the same time keeping the customer updated via the ticketing system and phone. A System Administrator is expected to use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods, and suggest alternatives that may better serve the stability and security of the customer’s solution.Maintains diagnoses and administers customer’s solutions using the Windows platform. Responsible for solving customer's technical issues which can include OS level, web server, database server, applications server, DNS, SMTP or other software issues. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises ethical judgment in decision making in order to routinely deliver FANATICAL customer support.Job DescriptionJob Description• Provide exceptional customer support via ticketing system, chat, and phone calls. • Ownership of level appropriate customer requests and issues, seeing them through to resolution.• Escalation of support requests to senior systems administrators and other support teams according to escalation procedures.• Holding team members accountable to high work standards.• Mentoring junior team members.• Knowledge sharing via brown bags and knowledge base articles.• Receive Escalations from Support Specialists and Level I Windows Systems Administrators.• Work with Account Managers and Business Development Consultants to build strong customer relationships.• Due to the 24x7 operations of the business, must be able to work a flexible work schedule, which may include nights, weekends, holidays, etc.• Help assist with customer implementation calls.• Share information and knowledge with the support floor as appropriate.• Can adapt communication methods and personal style as appropriate to meet the needs of the situation.• Understand, sign off on, and follow defined policy and process standards.• Schedules and coordinates level-appropriate maintenance.• Have an understanding what other department responsibilities are that support leverages.Key Performance Indicators • Ticket Contribution and Phone/Chat Availability: Working as a team to serve our customers, helping the overall team hit their metrics and maintaining individual metrics to be in line with peers.• Customer rating on work done• High ticket review percent average• High level of first pass yield on written or QC'd maintenanceLevel-appropriate knowledge of and/or professional experience with:• Windows Server 2003, 2008, and 2012 configuration and troubleshooting.• Microsoft clustering and related technologies (AD and SAN).• DNS configuration and troubleshooting.• FTP configuration and troubleshooting.• IIS – site configuration, SSL provisioning and installation, troubleshooting.• Performance troubleshooting – working knowledge of resource monitoring tools (e.g. task manager, performance monitor, and other 3rd party tools like SysInternals).• Server hardware components.• Microsoft clustering and related technologies (AD and SAN).• Networking concepts and network devices.• SQL Server administration tasks and troubleshooting.• Ability to identify and troubleshoot compromised servers• Passionate about technology and has a desire to constantly expand technical knowledge.• Ability to handle multiple tasks and prioritize work under pressure.• Demonstrates sound problem solving abilities, coupled with a desire to take on responsibility.• Possesses excellent written and verbal communication skills; bi-lingual skills is a plus.• Ability to identify process improvements within the team and devise solutions.• At least 2 years commercial experience in a related field.• Computer related degree or equivalent• Willingness to work weekends and holidays when required as business dictates as needed for a 24/7 environment.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

System Administrator - Windows - Second Shift.

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Job Position and Company	Location	Tags	Posted
Security Operations Center (SOC) Threat Analyst (Level 1), AVP (C12) (Hybrid) at City	Full Time Forensic Analyst Incident Response Windows
Senior Product Support Engineer at Atlassian	Remote Full Time Windows
Software Support Expert Engineer at Acronis	Remote Full Time Windows
Senior Delivery Engineer (Azure) at Rackspace	Remote Full Time Consulting Windows
Senior Support Engineer, Cloud Migrations at Atlassian	Remote Full Time Manager Windows
Job posting template - Poland (DO NOT CHANGE) (copy) at DAZN	Remote Full Time Windows
Security Operations Center (SOC) Cloud Incident Responder (Remote) C13 - VP at City	Remote Full Time Forensic Administrator Incident Response
Security Incident Lead - North America C13 - VP - Hybrid at City	Full Time Incident Response Windows
Cloud Software Support Specialist with Spanish at Acronis	Remote Full Time Windows
JavaScript - Software Engineer at DAZN	Remote Full Time Javascript Windows
Technical Support Engineer (T2 Expert) at Acronis	Remote Full Time Administrator Windows
Storage Architect - KSA Travel at Rackspace	Remote Full Time Windows
Senior Storage Engineer – OpenStack, Block, Object - (Remote USA) at Rackspace	Remote Full Time Manager Consulting Windows
Software Solutions Data Analyst at Marco Technologies LLC	Full Time Analyst Windows
Sr. Network Systems Server Engineer at Marco Technologies LLC	Full Time Windows
Senior Technical Support Engineer (Cloud) at Acronis	Remote Full Time Windows
Senior Technical Support Engineer (Cloud) at Acronis	Remote Full Time Windows
IAM Engineer (AVP) - Cyber Security - C12 - AVP - Hybrid at City	Full Time Windows Devsecops
Senior Support Engineer - Cloud Migrations at Atlassian	Remote Full Time Manager Windows
System Administrator - Windows - Second Shift. at Rackspace	Remote Full Time Administrator Manager Windows

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