Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<b>Work location</b> - Fully remote<h3>Responsibilities</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams.</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Proficiency in API design and development, including hands-on experience with GraphQL</li><li>Expertise in authentication and authorization protocols, with a focus on OpenID Connect (OIDC) and Security Assertion Markup Language (SAML).</li><li>Proficient in observability tools and practices, including monitoring, logging, and tracing. </li><li>Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker. </li><li>Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.</li><li>Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)</li><li>Awareness of security best practices (e.g. using IAM Roles, KMS, etc.) </li><li>Previous exposure to large-scale system design.</li><li>Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.</li><li>Strong communication skills, customer facing experience desirable.</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Senior DevOps Engineer (AWS)

Marco Technologies LLC

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.POSITION SUMMARY/OBJECTIVE: The Rapid Resolution Support Supervisor is responsible for the supervision and direction of assigned Rapid Resolution service personnel to ensure client expectations and divisional initiatives are met. With advanced technical knowledge of client’s software, systems and tools, the Rapid Resolution Support Supervisor must ensure a high level of external client satisfaction, consistency with corporate strategies and processes, and achievement of service goals and objectives. ESSENTIAL FUNCTIONS: 1. Provide daily supervision for the assigned Rapid Resolution service team members to include: • Coach and train team members. • Be the first escalation point of contact to handle issues and involve direct manager as needed. • Monitor team coverage, oversee personal time off approval, make sure back-ups are in place and redistribute work to cover when others are out. • Monitor staffing and equipment needs. • Conduct performance reviews and make compensation recommendations. 2. Oversee ConnectWise service tickets/service boards to ensure timely and accurate follow up and resolution. 3. Provide service issue escalation and client issue resolution support. 4. Manage and meet established metrics and team benchmarks, providing regular reports to the MIT Service Manager regarding the team’s performance. 5. Review and approve weekly time sheets validating accuracy and proper entries. 6. Conduct regular team meetings with assigned direct reports. 7. Provide on-call support advice and technical support to after-hours staff and clients regarding operational/applications issues. 8. Accurately maintain documentation and comply with administrative procedures in a timely basis to include time entry. 9. Attend required company and departmental meetings. 10. Perform other related duties as assigned. OTHER DUTIES: Please note the job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.QUALIFICATIONS: EDUCATION AND EXPERIENCE • Associate degree and four years of relevant experience; or equivalent combination of education and experience. • Previous service management experience preferred. • Experience or specialization with any of the following: VoIP, QoS, network analysis, wireless, directory services, unified communications and VDI preferred. LICENSES AND CERTIFICATIONS • Current high level industry recognized certifications including one or more of the following: CCNP, VCAP or VCDX, CCNP (Citrix Certified Network Professional), EMC-TA or BCNP. • Valid Driver’s License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS: 1. Solid understanding of the network operating systems, applications and services found in a client environment. 2. Proficiency with business collaboration tools such as MS Office applications and Visio. 3. Communication – Must possess superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization. 4. Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it. 5. Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can’t solve it yourself go find someone who can. 6. Confidence - When you are assured of your own ability it shows you have the nerves to handle the tough situations that can arise. 7. Teamwork - The ability to work with others on a combined task, make contributions to the task and share the responsibility of the outcome. 8. Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking).  Also being able to recognize and respond to changing priorities in order to meet deadlines. 9. Enthusiasm - You need to be able to not only motivate yourself but motivate others as well. 10. Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation. <b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

St. Cloud

Rapid Resolution Support Supervisor

<b>Relevant Experience required – 12-15 years in Oracle EBS HRMS – OTL, <a href="http://Payroll.Job" rel="noopener noreferrer nofollow ugc" target="_blank">Payroll.</a></b><a href="http://Payroll.Job" rel="noopener noreferrer nofollow ugc" target="_blank">Job</a> Location – Work from Home Gurugram, Hyderabad, Bangalore or <a href="http://Remote.Shift" rel="noopener noreferrer nofollow ugc" target="_blank">Remote.</a><b><a href="http://Remote.Shift" rel="noopener noreferrer nofollow ugc" target="_blank">Shift</a> Timings – Late Afternoon to Early Morning IST Shift – 3PM – 12AM or 4PM to 1AM <a href="http://IST.Responsible" rel="noopener noreferrer nofollow ugc" target="_blank">IST.</a> </b>Responsible for working in Professional Services Consulting Projects – R12.2.+ Implementations, Upgrades.<b>Should be able to handle the Implementation/Upgrade Projects in HRMS/OTL/Payroll on his own End-to-End from Requirements Gathering through UAT/Go <a href="http://Live.Creates" rel="noopener noreferrer nofollow ugc" target="_blank">Live.</a></b>Creates and monitors SRs with Oracle Support or Rimini Street.Work on assigned Consulting Projects (Setups, Documentation, Functional Testing) related to Oracle EBS Implementations/Upgrades.<b><a href="http://Upgrades.Mandatory" rel="noopener noreferrer nofollow ugc" target="_blank">Mandatory</a> Skills: Oracle EBS R12+ - Oracle HRMS, Oracle Time and Labor (OTL), Oracle Absence Management, Oracle Payroll (US Localization).Other Desirable Skills: Oracle Talent Management, Compensation Workbench, Recruitment and Leaning Management.</b>Experience in Oracle Fusion Cloud HCM will be a plus. Should possess Very Good Written and Spoken English Communication Skills.Should be a Very Good Team Player.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Oracle HRMS – OTL, Absence Management and Payroll

<b>Job Summary:  </b>As a Rackspace Senior Cloud Business Consultant, you’ll work with a team of Fanatical cloud experts and consult with our customers on cloud architecture, big data analytics, finance, and business strategy. You’ll be advising the world’s largest AWS, GCP, Azure, and other Cloud users on topics ranging from cloud architecture to organizational governance to cloud economics, driving efficient cloud adoption and usage for our clients.<b>Work Location: </b>Remote<h3>Key Responsibilities:</h3><ul><ul><li>Enable cloud users to align their cloud technology adoption with their business strategies. </li><li>Analyze complex, multi-cloud cost and performance datasets -- as well as organizational behavior and strategies to derive insights, recommend cloud adoption and management strategies, and optimize cloud use across whole organizations. </li><li>Adhere to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Manage and deliver fast-paced, high-impact engagements with enterprise companies.</li><li>Build relationships with client-side and internal stakeholders to drive successful engagements.</li><li>Deliver recommendations on topics ranging from architectural optimization to organizational management.</li><li>Serve as a multi-cloud subject-matter expert, helping clients plan and execute efficient adoption and integration of cloud technologies and platforms.</li><li>Enable clients to understand and use their cloud data across technical and non-technical business units.</li><li>Derive insights and recommendations based on big data.</li><li>Assess client needs and provide elegant solutions and recommendations.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>8+ years of experience, preferably in FinOps/Cloud/IT/Management consulting or similar roles.</li><li>BS in Computer Science, Economics, Finance, or equivalent experience.   </li><li>Cloud certifications (e.g., AWS Cloud Practitioner or Solutions Architect) preferred.</li><li>Subject matter expertise in cloud platforms and services including AWS, Azure, and GCP.</li><li>Significant customer-facing experience and success managing senior and executive stakeholders.</li><li>Proven experience working with big data, including tools or languages like MySQL, R, Tableau, etc.</li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: <i>$75,800 - $111,210</i>•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>$80,700 – $118,360</i>•The anticipated starting pay range for California, New York City and Washington is: <i>$88,400 - $129,580</i> Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here. #LI-MF1 #LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Senior Cloud Business Consultant - US

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are a recent graduate ready for an exciting opportunity, or a seasoned professional eager to elevate your skills with an IT services and consulting industry leader, then you have come to the right spot. More about us. We make business technology <i>Better. Simple. Secure</i>.  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services, audio/video systems and shredding. We are an organization led by salespeople with hundreds of engineers and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community support.   Join our growing team. You won’t regret it.The Internal Systems Apprentice will assist the Internal Support team with computer and application support issues, providing quality services and solutions to our internal employee.  The role is hands-on, troubleshooting hardware and software related problems and testing equipment in a lab setting. ***This is a part-time, in-office (St. Cloud) position for undergraduate students looking to fulfill an academic internship requirement***<h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Supporting IS Staff in the lab</li><li>Working with end users on support calls and workstation support</li><li>Loading, repairing, and setting up desktop and laptop computers</li><li>Performing inventory control and minor tasks around lab</li><li>Act in accordance with Marco policies and procedures as set forth in the employee handbook</li></ul></ul><h3>QUALIFICATIONS:</h3><ul><ul><li>Undergraduate student enrolled in an information technology related major and has completed 1-year in IT related courses; or  equivalent combination of education and experience</li><li>Ability to work in-office (St. Cloud) on a part-time</li><li>Proficiency with business collaboration tools such as a MS Office applications including Excel and Outlook</li><li>Superior internal and external customer service and communication skills</li><li>Enthusiastic, dedicated to the challenge of helping other people</li><li>Demonstrates strong attention to detail</li><li>Strong ability to exercise independent judgment and discretion regarding confidential matters</li><li>Self-starter with the ability to perform with little or no direct supervision</li><li>Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities</li><li>Function collaboratively as part of a fast-paced, client orientated team</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Internal Systems Apprentice

Atlassian

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>This is a remote position. To help our teams work together, this role requires you to be located in the US Pacific timezone.Your future teamOur Corporate Financial Planning team is a small but mighty team split between the United State and Australia. You will be part of a team that acts as the “glue” across Finance to guide Atlassian’s continued success, and who are responsible for strategic, annual and quarterly operating planning for the entire company. We're hiring a Corporate Finance Planning Lead, reporting to the Senior Manager of Corporate FP&amp;A. In this individual contributor role, you will provide insightful recommendations to the Executive Team to support strategic investment decisions and resource allocations.<h3>What you'll do</h3><ul><ul><li>Lead the short-term planning function within Corporate FP&amp;A, partnering with and providing direction to the broader FP&amp;A team and senior business leaders.</li><li>You will help reshape the next phase of planning at Atlassian by partnering with the Head of Corporate Planning on defining, building, and scoping out our company-wide target-setting and financial planning processes.</li><li>You will coordinate with broader FP&amp;A team through our short-term "Rolling 4" planning process to ensure company achievement in key financial performance metrics (including revenue, operating expenses, and operating margin targets).</li><li>You will produce high-quality, written materials for finance leadership and senior management which enable complex, company-level decisions.</li><li>You will use your prior financial modeling and technical skillset to produce ad hoc scenario analysis.</li></ul></ul><h3>Your background</h3><ul><ul><li>7-10 years of experience in a financial/analytical role in tech, consulting, or investment banking.</li><li>Experience in a Corporate function of an FP&amp;A team and/or managing company-wide business metrics. Experience at a SaaS tech company is a plus.</li><li>Understanding of GAAP accounting principles and financial statements.</li><li>Prior financial and scenario modeling skills using Excel / Google Sheets (can perform complex functions).</li><li>Experience working with, engaging with, and presenting to senior leadership through written and oral communication.</li><li>Comfortable operating "in the gray" and working with ambiguous information to determine a path forward.</li><li>Expertise in FP&amp;A best practices, including how to set company wide financial targets and lead financial planning processes.</li><li>Ability to draw upon insights and tell a compelling story involving business metrics to help influence key decisions.</li><li>Bachelor’s degree in a quantitative field (Finance, Accounting, Economics).</li></ul></ul><i><b>Compensation</b></i>At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $162,500 - $216,600	Zone B: $146,200 - $194,900	Zone C: $134,800 - $179,800This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote#LI-GS1<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

San Francisco

Corporate Finance Planning Lead

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>This is a remote position serving a global audience, ideally located in the Philippines.Your future teamAt Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Readiness Manager role, we combine skills across Instructional Design, Project Management, and Facilitation.As the Bronze Loyalty Advocate (LA) Readiness Manager, you'll report to the Manager of Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers.Our Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformative initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.<h3>What you'll do</h3><ul><ul><li>Lead Bronze LA enablement activities that result in the possession &amp; mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions</li><li>Oversee learning sessions &amp; training content, collaborating with cross-functional teams</li><li>Contextualize and refine Product, Marketing, &amp; Enablement Programs messages and content</li><li>Design dynamic project roadmaps and milestones</li><li>Partner directly with Bronze LA Leadership to address team, organizational, &amp; customer needs</li><li>Enhance learning across market segments and seniority levels</li><li>Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, and more</li><li>Align enablement with external activities like product releases, campaigns, and events</li><li>Monitor program performance metrics and LA success</li><li>Develop sales competency assessments with Onboarding peers</li><li>Uphold and share <a href="https://www.atlassian.com/company/value" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian's values</a></li></ul></ul><h3>Your background</h3><ul><ul><li>5 -7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.</li><li>Ideally 2+ years in sales enablement or training at a B2B enterprise tech company.</li><li>Experience managing projects involving cross-departmental contributors and partners</li><li>Ability to enhance outcomes across retention, expansion, quota achievement, &amp; upsell/cross-sell programs</li><li>Mastery of excellent (and executive) communication, training sales teams on engagement, objection handling, strategic negotiation, solution selling and account planning/collaboration while contributing to internal communication channels </li><li>Experience working in tools like Salesforce, Gainsight, Outreach, Customer 360, etc.</li><li>Exposure to Atlassian products is a strong positive</li></ul></ul>#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Bronze LA Readiness Manager

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our global network of partners, who create a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, where Atlassian and our partners are working to improve the current Service Management (ITSM &amp; ESM) market space.We are looking for an experienced Service Management professional with Channel Partner experience for an important role within our channel team. You will lead the French ITSM partner growth strategy, go-to-market and channel development. You will play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.<h3>What you'll do</h3><ul><ul><li>Define and lead the regional strategy for growing and managing Atlassian's Jira Service Management eco-system.</li><li>Recruit and activate new partners to develop them as Atlassian JSM specialized platinum partners.</li><li>Work with current and new partners to develop JSM practice-building and service-delivery capabilities</li><li>Be the face of our fast-growing Jira Service Management product, consulting our main growth partners' senior leadership on achieving revenue growth and success</li><li>Drive and own partner Atlassian JSM partner business planning, JSM partner pipeline in all customer segments</li><li>Manage partner co-marketing efforts, training, and ensuring partners are working with our sales teams effectively</li><li>Contribute globally to help Introduce new ideas for both recruitment and partner success</li><li>Partner with Enterprise Sales on optimizing the co-selling motion and building a pipeline</li><li>You will report to the Enterprise Channel Manager</li></ul></ul><h3>About you</h3><ul><ul><li>You have 5+ years of experience in the Service Management industry and complimentary experience working with Partners.</li><li>Industry knowledge of leading competitors and a clear view of the industry dynamics</li><li>Understanding of what it takes for a partner to deliver services successfully</li><li>Cross-functional experience working with channel program teams, channel marketing and sales teams</li><li>Comfortable with adapting to change in growing business, a true team player that helps others succeed</li><li>You are fluent in French and English</li></ul></ul><b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Paris

Service Management Channel Manager, French-Speaking

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is seeking a Strategy and Business Operations (SBO) Principal who will support the company’s GTM leadership. You will be responsible for designing and activating GTM strategies with cross-functional teams. While you will work on wide-ranging topics, you will focus on partnering with our Marketing leaders to define the next horizon of our Marketing engine, which is foundational to both our world-class flywheel and ongoing enterprise transformation. If you are looking to make a global impact, partner with world-class talent, and take your career to the next level, we encourage you to join us on this exciting journey.At Atlassian, the Strategy &amp; Business Operations team is a high-impact team that works closely with business leaders across the company. You’ll own strategic projects from inception to execution and delivery, ensuring that the strategies you develop are creative and offer high-quality and needle-moving recommendations. You’ll identify key market trends, insights, and best practices to create new opportunities for customer and revenue growth. You'll drive improvements in business operations, helping the GTM team successfully scale with efficiency and increasing visibility and accountability around the business metrics that matter. You will be successful if you bring strong B2B SaaS GTM experience, including Marketing subject matter expertise. You will be a good fit if you are driven, have excellent business acumen, demonstrate outstanding communication skills, and are able to collaborate with and influence others in all functions and levels in the organization.<h3>In this role, you'll get to:</h3><ul><ul><li>Drive important strategies and business cases for GTM, with a focus on Marketing</li><li>Work with GTM leadership to increase Atlassian’s TAM and market share, including through investments in new geographies and industries</li><li>Define how Atlassian’s Marketing should support an expanding product portfolio (from both organic innovation and M&amp;A)</li><li>Pitch creative, new ideas to evolve our Marketing efforts</li><li>Create improvements in business operations, as the GTM team continues to scale with a high bar of efficiency</li><li>Orchestrate alignment between GTM and Product teams to deliver the greatest value for customers</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Extensive experience in corporate strategy, business operations, consulting, investment banking, or equivalent field (competitive candidates typically have 7+ years of relevant experience)</li><li>Deep knowledge of B2B SaaS/software across both product-led growth and enterprise models</li><li>Expertise in go-to-market and Marketing domains, including, but not limited to, customer funnel, marketing channels, field marketing, and customer segmentation</li><li>Top-notch problem-solving and analytical capabilities</li><li>Executive presence, including experience and comfort with presenting to senior stakeholders</li><li>Ability to build strong relationships, influence others, and work as a team</li><li>Ownership mentality and intellectual curiosity</li><li>Clear, concise, and effective verbal &amp; written communications skills</li></ul></ul><h3>It's great, but not required, to have:</h3><ul><ul><li>Experience in high growth tech companies</li><li>Knowledge of BI tools and technologies (e.g. Tableau)</li><li>Basic SQL skills</li></ul></ul>$147,100 - $236,400 a yearCompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location.Our current base pay ranges for new hires in each zone are:Zone A: $177,300 - $236,400Zone B: $159,600 - $212,700Zone C: $147,100 - $196,200Within each range, base pay is determined based on your depth of experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location.Our current base pay ranges for new hires in each zone are:Zone A: $177,300 - $236,400Zone B: $159,600 - $212,700Zone C: $147,100 - $196,200Within each range, base pay is determined based on your depth of experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Strategy and Business Operations Principal - GTM

<b>Job Summary:</b> As a Solution Architect (SA) you will provide technical designing advice to both new and existing customers in new sales opportunities which fit the defined technical and budgetary requirements and constraints. You will be working alongside Sales, Service Delivery Manager and Support in achieving the segments financial target by designing the perfect solution for our clients challenge. You will accomplish this by identifying, technically qualifying and addressing prospect’s technical requirements by normal consultative methods.  You will apply a specialized product or technical knowledge to serve customers requiring consulting for infrastructure consolidation, transformation, and optimization of Dedicated, Multi-cloud and Modern Workplace Environments.  Utilizing a highly strategic, highly consultative framework with large, complex customers and prospects you will play a key role in aligning customer business strategies and IT architecture via Rackspace products and services whilst working closely with senior leadership of client organizations as well as key technical personnel. <b>Work Location: </b>Remote<h3>Key Responsibilities: </h3><ul><ul><li>Serves as a subject matter expert for one or more products or technologies to orchestrate and lead pre and post sales and delivery efforts inclusive of holistic IT optimization, consolidation, and transformation solutions for customers inclusive of discovery, analysis, solution design, and migration.</li><li>Lead facilitation of group white-boarding sessions to articulate Rackspace solutions, transformation methodology, functional separation of customer applications, and development of business case value with financial calculations such as TCO and ROI.</li><li>Aligns and regularly communicates with Project Manager and extended teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</li><li>Prepares and develops statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.</li><li>Lead and deliver the sale of assessment services, business case development, solution architecture, and multi-phased complex migration programs that address technology, people/organization, and process.</li><li>Creates and presents deliverables to customer such as asset inventory, infrastructure snapshot, capacity &amp; performance analysis, consolidation scenarios, application inventory &amp; snapshot, business impact analysis, architecture feasibility analysis, data classification, integration &amp; dependency mapping, consumption &amp; demand analysis, application risk &amp; complexity profile, target platform &amp; service level mapping, migration methodology, schedule &amp; resource planning, target solution design, and executive summary.</li><li>Understand complex IT and business customer challenges and apply technology and product portfolio knowledge to solve problems in a consultative manner.</li><li>Perpetually seek to improve and refine the Rackspace Professional Services methodology, deliverables, sales collateral, and team roles and alignment.</li><li>Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.</li><li>Support the development of Rackspace Professional Services for Microsoft 365 by gathering deeper-level technical requirements during the sales process in order to define project scope, design the initial high-level solution architecture, and estimate the level of effort.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor’s degree in Information Technology or a related technical field is preferred</li><li>7+ years of experience with technical implementations of customer projects and/or solution engineering with a proven track record in Microsoft 365. </li><li>Expertise in Microsoft applications (server/online versions) including Exchange, SharePoint, Teams, OneDrive, Groups, M365 Security and Compliance, Endpoint Manager (Intune) and other Microsoft 365 apps. </li><li>Industry experience in technical support and/or pre or post sales engineering and architecture that typically comes from over 10 years of experience.</li><li>Deep knowledge and experience across multiple technologies in a single domain (Cloud, Security, DevOps, etc).</li><li>Requires exposure to a range of IT environments, industry sectors &amp; technology stacks.</li><li>At least one top tier technical certifications in a highly desired technology domain.</li><li>Extensive managed services, consulting, technical support, and/or application development experience preferred.</li><li>Ability and willingness to learn new concepts &amp; technology in order to adapt to constantly changing SaaS platforms.</li><li>Willingness and desire to continuously keep knowledge up to date by earning relevant certifications to specialty domain.</li><li>Willingness to travel occasionally for customer visits or workshops.</li><li>Willingness to occasionally work extended hours in order to meet project requirements or deadlines.</li><li>Advanced knowledge of Active Directory and Azure Active Directory and Microsoft 365 Groups.</li><li>Enterprise Support and migration experience with Exchange and Sharepoint.</li><li>Solid working knowledge of Exchange, SharePoint, O365 and M365 preferred. </li><li>Solid knowledge of M365 licensing services and features. </li><li>Solid working knowledge of Powershell including Exchange and Sharepoint Modules.</li><li>Experience with merges/aquisitions, complex tenant to tenant migration scenarios.</li>One or more of the following certifications is desired:<li>Microsoft 365 Certified ( Admin, Collabroation Communications, Endpoint Admin, Identity and Services, Messaging Admin, Mobility and Security, Teams Admin)</li><li>Exchange</li><li>SharePoint</li><li>Office 365</li><li>Microsoft 365</li><li>Windows Server MCSA</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>For applicants working in California, Colorado, Washington, or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. ·       The anticipated starting pay range of California, Washington state and New York City applicants for this role is $137,500 - $219,800. ·       The anticipated starting pay range of Colorado applicants for this role is $125,000 - $199,900. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus commissions, or other discretionary payments.  The discretionary payments are based on company and/or individual performance and may change at any time.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Pre-Sales Solutions Architect (M365) - US

Rackspace are the multicloud solutions experts. Consistently named a 'best place to work' year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. As a leader in the Gartner Magic Quadrant for Public Cloud MSPs, we keep the customer at the heart of everything we do and our Fanatical Experience™ is renowned throughout the industry!Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<b>Work location</b> - Fully remote<h3>Responsibilities</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams.</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker. </li><li>Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.</li><li>Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)</li><li>Awareness of security best practices (e.g. using IAM Roles, KMS, etc.) </li><li>Previous exposure to large-scale system design.</li><li>Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.</li><li>Strong communication skills, customer facing experience desirable.</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Delivery Engineer

Engagement Manager - IN Job Code IND-67030P2 FLSA Status Non-Exempt Work Location IND Function Professional  Services/Consulting Career Level Code P2 Career Level Professional Intermediate H1-B Qualified Job Level 11 Individual Contributor Job Profile Summary Manages several individual but related projects to the required standard of quality within the specified  constraints of time and cost for the customer. The projects are typically medium to large, with medium  complexity and have high risk exposure. Ensures the coherence of the Program, and develops and  maintains the appropriate environment to support each individual project within it. Responsible for the  program producing a result which is capable of achieving the benefits defined in the Statement of Work.  Responsible for adhering to company security policies and procedures and any other relevant policies  and standards as directed. Career Level Summary •Requires working knowledge and experience in own job discipline and broadens capabilities. •Continues to build knowledge of the company, processes and customers. •Performs a range of assignments related to job discipline. •Uses prescribed guidelines or processes in analyzing situations. •Receives a moderate level of guidance and direction. Critical Competencies •Understands SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome •Applies understanding of the practices and information that impact an organization to plan each step of a  project •Profiles customer stakeholders to gain awareness of differing perspectives •Anticipates and takes action to accomplish objectives; finds alternatives; accepts ownership for individual  and team performance •Manages multiple tasks with constrained resources, determining relative urgency to make difficult tradeoffs; maintains focus despite competing priorities and frequent context shifting •Maximizes utility of resources, using tools to track operational efficiency and effecting improvements •Conducts presentations in English in executive settings to convey project management, risk and  technical information to stakeholders with varying comprehension levels •Develops project plans, defines timeframe, prioritizes tasks and monitors progress to achieve objectives •Coordinates different stakeholder perspectives to develop solutions; thinks holistically to increase  efficiency across organizational boundaries •Makes accurate judgments regarding time required to complete work; proactively manages team to  ensure deadlines are successfully met; balances priorities simultaneously, and seeks guidance when  necessary Key Responsibilities •Other Incidental tasks related to the job, as necessary. •Manage customers, aligning business objectives with coordinated service deliveries, and ensure that our  customers maximize the value they are seeing from their investment. •Act as the primary point of contact for one or more customers, help to plan as well as oversee ongoing  operations of our service delivery. •Work with customers by utilizing your project management skills to put together on-boarding schedules  and tasks. •Provide guidance on how best to utilize our services, provide an escalation point for issues, and help  provide reporting to ensure customers’ faith in the service. •Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our  services provide. •Create and managing project plans and schedules in conjunction with cloud engineers, and providing  updates to customers on progress. •Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds  of active customer engagements. •Lead the root cause analysis effort with the delivery team, when issues within a customer engagement  arise. Knowledge •Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel •Understand technical problems and translate between non-technical and technical teams Skills •Builds relationships with key individuals within the team, department and organization. •Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged  correctly. •Demonstrates proficiency with Microsoft® and other company supported applications. •Identifies methods for collecting data, performs data analyses and articulates findings. •Develops simple models to understand the potential impacts of decisions under various scenarios. •Prepares and files regulatory correspondence in an organized, concise format and sends documents to  regulatory agencies as requested. •Applies quality standards and ensures accuracy and completeness of individual work outputs. Education •Bachelor's Degree in field related to role required. •At the Manager's discretion, 4 years of additional related experience may substitute for the degree  requirement; if substitution allowed, regional equivalent to High School Diploma is required. Certifications •Project Management Professional preferred. •Certified Scrum Master preferred. •AWS Cloud Practitioner preferred. Experience •2 – 4 years of experience in the field of role required. Physical Demands General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include working weekends and/or evenings and holidays as required by the  business for 24/7 operations. Travel Occasional domestic/international travel, less than 50% Disclaimer The above information has been designed to indicate the general nature and level of work performed by  employees in this classification. It is not designed to contain or to be interpreted as a comprehensive  inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Engagement Manager

Acronis

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Solution Engineer, who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment.And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p>The Senior Solution Engineer will be an integral part of the entire sales cycle helping to achieve technical win and to drive the adoption of our solution &amp; products. You will get a chance to be key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions.</p>
<p>This is a very dynamic role and you will have the option to evolve and take your career to the next level.The ideal candidate would have worked with cloud &amp; security technologies or vendors, consulted or did solution sales, be passionate to understand new technologies in cloud computing and security space.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Analyze prospective partners’ and customers’ business requirements, go-to-market strategy, security, audit, retention, and other policies associated with the protection or transfer of the data</li>
<li>Acting as the technical point of contact and a trusted advisor for our prospects and clients, you will be responsible for designing the target architecture, as well as demonstrating and communicating the value of our solutions for prospects and customers' use cases.</li>
<li>Facilitating and managing customer evaluations and proof of concept activities for Acronis’ solutions, as well as performing technical troubleshooting to achieve technical win during the pre-sales process.</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel partners</li>
<li>Gather technical requirements, develop cost-effective designs and solutions, and present them in front of our prospects; develop responses to RFIs &amp; RFPs.</li>
<li>Identify needs to integrate MSPs RMM platforms with our Acronis</li>
<li>Assist during the technical integration and work closely with cross-functional teams</li>
<li>Understand complex customer needs and develop innovative solutions</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>8 years in a Solution/Sales Engineering role in B2B software: cybersecurity and/or workforce management</li>
<li>BS in computer science, electrical engineering, and technical consulting or equivalent.</li>
<li>Experience in designing IT architecture for data centers, as well as backup, disaster recovery, and storage solutions.</li>
<li>Security experiences in one or more of the following areas: Antivirus / Ransomware Protection; Patch Management; Vulnerability Assessment; EDR/XDR; Data Loss Prevention (DLP); Network Security</li>
<li>Proficient in Microsoft Operating Systems, with additional knowledge in Linux or other operating systems being advantageous.</li>
<li>Experience in establishing high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface</li>
<li>Fluent German &amp; English</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</p>
<p>#LI-RC2</p>

Zurich

Senior Solutions Engineer

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together effectively, this role requires you to be located in the <b>Philippines</b>.Job descriptionWe have an opportunity for a <b>Senior IT Auditor</b> to join the Internal Audit team. This role will be reporting to the Internal Audit Compliance Manager. You will be working across our SOC, SOX and operational audit programs, responsible for coordinating and executing audit activities across our global presence and helping us continually improve our technology processes and controls.If you have experience in compliance programs at public companies and are looking to bring your knowledge and creativity to a rapidly growing, highly innovative technology company, we want you to join us!<h3>In this role, you'll get to:</h3><ul><ul><li>Perform and document process walkthroughs, design and execute test procedures to ensure compliance to frameworks</li><li>Advise process owners regarding potential control or process enhancements</li><li>Provide regular updates to Internal Audit Managers</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>5 years of experience working for a public multinational company or accounting firm with multinational clients</li><li>Experience in assessing internal controls for SOX and SOC2 (SSAE 18) compliance frameworks, including testing of design and operational effectiveness.</li><li>Experience in providing consulting services, including design guidance related to new system implementations</li><li>Experience navigating and extracting information from ERP and other SaaS financial applications.</li><li>Certification/s either as a CPA, CIA or CISA.</li><li>Confident in your ability to communicate in English, both orally and written</li><li>Highly proactive, organized and have a very strong work ethic</li><li>Actively contribute to a team environment</li></ul></ul><b>More about our team</b>We put ourselves into the shoes of our business partners and always find the best way to gather information while learning more about what makes the company tick. We have a great relationship with the people we audit and they look to us for pointers when it comes to controls. We have built our own auditing tools from scratch using the amazing products at Atlassian. We know and respect each other's individual talents but can jump in to share the load when it gets unbalanced. We may not be great at escape rooms but have the best restaurant recommendations. We know the best dish at every restaurant near the office and we also know how to dish it out.<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Senior IT Auditor

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>This is a remote position. To help our teams work together, you must be located in the United States and support Pacific time zone hours and clientsYour future teamAtlassian is searching for a Pre-Sales Solutions Engineer passionate about being a product expert in the sales cycle, solving our largest customer’s most complex business problems with our solutions, and helping close enterprise deals. You'll report to a Senior Pre-Sales Manager on a diverse team. You’ll work with a globally distributed Solutions Engineer team, speaking with Fortune 500 companies daily, and collaborating with our sales teams to provide an enterprise experience to our customers. More About youYou’re a problem solver who can interpret business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to create compelling value-based solutions. You’re equally comfortable working with executives or talking shop with technical audiences in both a business and technical context. You love to learn and challenge yourself, and are passionate about making customers and Atlassian successful.<h3>What you'll do</h3><ul><ul><li>Be a product expert of Jira Align software in the pre-sales process, partnering with the sales team to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Jira Align solutions to get them where they want to be</li><li>Probe for and identify additional opportunities for cross-product/solution expansion</li><li>Lead compelling value-based demonstrations, both standard and customized.</li><li>Create partnerships with assigned sales counterparts, discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together.</li><li>Understand, track, and document product feedback and competitive intelligence from customers and advocate for the development internally by sharing with product management</li></ul></ul><h3>Role Requirements</h3><ul><ul><li>3+ years of experience working with enterprise customers in a pre-sales capacity.</li><li>This is a job that’ll be dedicated to supporting West Coast Jira Align opportunities, so experience in some or all of the below is a must:</li><li>Familiarity with Agile at Scale solutions (SAFe, LeSS, S@S)</li><li>Experience as an Agile Coach, Release Train Engineer, or similar position</li><li>Bonus if you have experience with Jira Align or other Agile at Scale software and performing or consulting for an Agile at Scale transformation</li><li>Willingness to travel up to 25% for in-person meetings with customers</li><li>Be willing to work US West Coast hours</li></ul></ul><b><i>Compensation</i></b>At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $135,000 - $180,000 Zone B: $121,500 - $162,000Zone C: $112,100 - $149,400This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Pre-Sales Solution Engineer, Jira Align

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamThe Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.We're hiring an Enterprise Solutions Strategist with a focus in Developer Experience to join our Advisory Services Delivery team. You will report to a Solutions Delivery Manager in the Advisory Services organization. Atlassian Enterprise Solutions Strategists (ESSs) are technology and process champions, delivering solutions guidance to drive customer value realization for clients that have purchased Advisory Services from Atlassian. Enterprise Solutions Strategists demonstrate solution expertise to frame the customer's strategic direction and craft solutions to realize customer value. They partner with Enterprise Technical Architects to provide the solutions and recommendations to help the customer achieve their desired outcomes and goals.You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian Enterprise Solutions Strategists aim to help enterprise customers get the most of their Atlassian investment.<h3>What you'll do</h3><ul><ul><li>Co-create Developer Experience solutions with our customers using Atlassian products and services</li><li>Partner with customers to improve Developer Productivity without sacrificing Developer Joy</li><li>Build relationships with senior leadership within customer accounts with the overarching goal to understand their business, goals, and strategy to help support Atlassian's engagement and roadmap within the account</li><li>Promote deep engagement with our largest enterprise customers through internal advocacy</li><li>Create solution content to support customer goals and outcomes</li><li>Cultivate deep industry expertise in DevOps, staying up-to-date with evolving practices that support different types of teams</li><li>Use your expertise to unlock the potential of customer teams and Atlassian teams alike</li><li>Collaborate with Atlassian Enterprise Engagement Managers, Enterprise Technical Architects, and other internal and external Partner teams to support the client</li><li>Identify and advocate for service and tool expansion opportunities within a client organization</li><li>Discover, experiment, and roll out new practices for solution delivery within Atlassian</li><li>Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events</li></ul></ul><h3>Your background</h3><ul><ul><li>10+ years of experience within SaaS companies</li><li>3+ years of Enterprise customer-facing roles</li><li>Demonstrated expertise in Software Engineering, DevOps, Developer Productivity, Developer Experience, or a related discipline</li><li>Hands-on experience with service decomposition, microservices, and Cloud deployment</li><li>Expertise identifying improvement areas in existing processes and provide convincing solutions to affect positive change</li><li>Customer discovery/interview skills with experience identifying and explaining themes from customer data</li><li>Experience moving between coaching practices and teaching our customers how to use our tools to facilitate those practices</li><li>Change management and solution rollout/adoption experience with an Atlassian product or similar</li></ul></ul><h3>It's great if you have, but not required</h3><ul><ul><li>Experience with popular best-in-breed products in the DevOps space that support enterprise-grade SDLC and CI / CD pipelines</li><li>Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams</li><li>Experience working with large customers in a consulting or technical expert capacity</li><li>Exposure to AI/ML tooling for software teams</li></ul></ul>At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $156,400 - $208,500Zone B: $140,700 - $187,600Zone C: $129,800 - $173,100This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Austin

Senior Enterprise Solutions Strategist - DevOps (Remote)

Specializes in identifying, developing, and closing opportunities with new or existing customers the deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new <a href="http://footprint.Builds" rel="noopener noreferrer nofollow ugc" target="_blank">footprint.Builds</a> deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. <h3>Career Level Summary</h3><ul><ul><li>Expert-level seller.</li><li>Recognized as an authority within industry and/or area of specialization.</li><li>Demonstrates mastery of sales techniques.</li><li>Completes the most-complex sales to the company's most important customers.</li><li>Acts independently.</li><li>Maintains a large, influential network of contacts with highly visible industry presence.</li><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Strategic Agility: Demonstrates the intellectual dexterity to quickly pivot thinking and solutions based on new information. Creates strategies that demonstrate customer focus and knowledge of the business at hand while leaving room for innovation and agile execution.</li><li>Drive for Results: Drives high performance with unwavering commitment. Passionately persists in the face of adversity and change. Tracks progress and holds self and others accountable for results. Comfortably shifts short-term strategies, when necessary, in order to accomplish long-term objectives.</li><li>Relationship Building and Management: Recognizes and responds effectively to the impact of their behavior on others. Uses this understanding to pursue and build authentic relationships with Rackers and customers. Creates an environment of trust enabling others to be open and vulnerable.</li><li>Growth Orientation: Exhibits a growth mindset that quickly shifts ways of thinking and operating. Maintains strong self-awareness of capabilities and impacts on others. Is a passionate advocate for their own and acts as a catalyst for change.</li><li>Communication: Articulates the Rackspace story focusing on our value proposition through the lens of customers and the marketplace. Inspires action by conveying a compelling vision and purpose in meaningful messages. Actively listens and takes care to provide the right people the right information at the right time.</li><li>Collaboration: Focuses on wider business priorities when solving, planning and implementing in order to optimize our collective results. Demonstrates care and wider accountability for others’ success. Displays vulnerable decision making and accepts influence of others for optimal business outcomes.</li><li>Business Acumen: Demonstrates a deep and applicable understanding of how the business achieves its goals and objectives. Is knowledgeable in current and future practices, trends, technology and information affecting the organization. Knows the competition and is aware of how strategies and tactics work in the industry/marketplace.</li><li>Consulting: Understands the problem the customer is trying to solve and then recommends a solution that will specifically address that problem. Engages customers in identifying issues, options and desired outcomes, while keeping the customer’s best interests in mind. Acquires a keen perspective on the customer’s business and operational needs. Uses that broadening view to help resolve more complex and difficult issues, and to anticipate new customer needs.</li><li>Influencing: Exhibits the ability to persuade or convince others to support an idea, recommendation or direction. Understands who the key decision makers are and uses persuasion to gain the support and cooperation from all parties involved to achieve a desired course of action consistent with the organization’s strategic goals and objectives.</li><li>Motivation (Self-Starter): Actively seeks and identifies opportunities to contribute to and achieve goals. Maintains a sense of purpose, value, and ownership of their work and does so independently with little to no direction.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Recognized as "guru" or external expert in a job discipline.</li><li>Requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field.</li></ul></ul><h3>Skills</h3><ul><ul><li>Able to overcome a high level of resistance that will be encountered early in the sales process.</li><li>Entrepreneurial mindset.</li><li>Real enthusiasm for developing and motivating people to achieve maximum results.</li><li>Outstanding team management skills.</li><li>Outstanding relationship management, negotiation and problem-solving skills.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor’s degree in Sales, Marketing, Business or a related field required.</li></ul></ul><h3>Experience</h3><ul><ul><li>15+ years of experience in the field of role required.</li><li>Experience cultivating new business with new and/or existing customers required.</li><li>Successful account management/IB sales experience, incorporating value/service selling in business or marketing experience required.</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.#LI-Remote #LI-CM1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Canada

AWS Sales Executive VI - Ontario/Quebec - Remote

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamThe Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.We're hiring an Enterprise Technical Architect with a focus on the Atlassian Cloud and DC platforms to join our Advisory Services Delivery team. You will report to a Delivery Manager in the Solutions Delivery part of the Advisory Services organization. Atlassian Enterprise Technical Architects (ETAs) are technical experts with Atlassian Cloud and SaaS solutions, delivering technical guidance to drive customer value realization for clients that have purchased Advisory Services from Atlassian. Enterprise Technical Architects are accomplished at delivering performant technical practices at scale, aligning product capabilities with business needs and desired outcomes. They partner with Enterprise Solutions Strategists to provide the solutions and technical guidance to help the customer achieve their desired outcomes and goals.You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian Enterprise Technical Architects aim to help enterprise customers get the most of their Atlassian investment.<h3>What you'll do</h3><ul><ul><li>Design technical solutions and prescriptive solution-specific guidance for direct customer engagements</li><li>Cultivate deep technical expertise in the Atlassian Platforms, staying up-to-date on all new capabilities to support varied customer needs</li><li>Understand technical requirements, guide implementation of solutions, and ensure successful product adoption</li><li>Create solution content to support customer goals and outcomes</li><li>Collaborate with Enterprise Solutions Strategists to map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey</li><li>Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams in their specific solution area(s)</li><li>Collaborate with Atlassian Strategic Engagement Managers, Enterprise Solutions Strategists, and other internal and external Partner teams to support the client, identify and promote expansion opportunities, and drive success.</li><li>Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events</li></ul></ul><h3>Your background</h3><ul><ul><li>8+ years of experience within SaaS companies</li><li>2+ years of Enterprise customer-facing roles</li><li>Demonstrated expertise in SaaS and Atlassian Cloud</li><li>Experience administering Atlassian DC and/or Cloud ecosystem including tools like Access, Jira Software, Jira Service Management, Confluence, Crowd, etc.</li><li>Background in SaaS based-architectures, integration methods, and security considerations</li><li>Experience with Atlassian's Cloud migration process, associated migration utilities, and hybrid SaaS and on-premise deployment models</li><li>Experience supporting the entire lifecycle of the Atlassian Ecosystem. You are comfortable researching, installing, supporting, and scaling Atlassian products and related apps.</li><li>Technical product demonstration, documentation, and presentation experience</li><li>Comfort speaking to and influencing a customer's technical teams</li><li>Experience helping an organization adopt an Atlassian product or similar product</li><li>Fluent in Spanish and English</li></ul></ul><h3>It's great if you have, but not required</h3><ul><ul><li>Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams</li><li>Experience working with large customers in a consulting or technical expert capacity</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $128,400 - $171,200Zone B: $115,600 - $154,100Zone C: $106,600 - $142,100Within each range, base pay is determined based on your skills and experience. This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Enterprise Technical Architect - Cloud (Bilingual Spanish)

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamThe Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.We're hiring an Enterprise Technical Architect with a focus on the Atlassian Cloud and DC platforms to join our Advisory Services Delivery team. You will report to a Delivery Manager in the Solutions Delivery part of the Advisory Services organization. Atlassian Enterprise Technical Architects (ETAs) are technical experts with Atlassian Cloud and SaaS solutions, delivering technical guidance to drive customer value realization for clients that have purchased Advisory Services from Atlassian. Enterprise Technical Architects are accomplished at delivering performant technical practices at scale, aligning product capabilities with business needs and desired outcomes. They partner with Enterprise Solutions Strategists to provide the solutions and technical guidance to help the customer achieve their desired outcomes and goals.You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian Enterprise Technical Architects aim to help enterprise customers get the most of their Atlassian investment.<h3>What you'll do</h3><ul><ul><li>Design technical solutions and prescriptive solution-specific guidance for direct customer engagements</li><li>Cultivate deep technical expertise in the Atlassian Platforms, staying up-to-date on all new capabilities to support varied customer needs</li><li>Understand technical requirements, guide implementation of solutions, and ensure successful product adoption</li><li>Create solution content to support customer goals and outcomes</li><li>Collaborate with Enterprise Solutions Strategists to map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey</li><li>Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams in their specific solution area(s)</li><li>Collaborate with Atlassian Strategic Engagement Managers, Enterprise Solutions Strategists, and other internal and external Partner teams to support the client, identify and promote expansion opportunities, and drive success.</li><li>Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events</li></ul></ul><h3>Your background</h3><ul><ul><li>8+ years of experience within SaaS companies</li><li>2+ years of Enterprise customer-facing roles</li><li>Demonstrated expertise in SaaS and Atlassian Cloud</li><li>Experience administering Atlassian DC and/or Cloud ecosystem including tools like Access, Jira Software, Jira Service Management, Confluence, Crowd, etc.</li><li>Background in SaaS based-architectures, integration methods, and security considerations</li><li>Experience with Atlassian's Cloud migration process, associated migration utilities, and hybrid SaaS and on-premise deployment models</li><li>Experience supporting the entire lifecycle of the Atlassian Ecosystem. You are comfortable researching, installing, supporting, and scaling Atlassian products and related apps.</li><li>Technical product demonstration, documentation, and presentation experience</li><li>Comfort speaking to and influencing a customer's technical teams</li><li>Experience helping an organization adopt an Atlassian product or similar product</li></ul></ul><h3>It's great if you have, but not required</h3><ul><ul><li>Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams</li><li>Experience working with large customers in a consulting or technical expert capacity</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $128,400 - $171,200Zone B: $115,600 - $154,100Zone C: $106,600 - $142,100Within each range, base pay is determined based on your skills and experience. This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Enterprise Technical Architect - Cloud

AWS Sales Executive VI - Toronto - Remote

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