Jobs

Security Operations Analyst

Grand Rapids, MIGrand RapidsMichiganUnited StatesNorth America

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,000 people all over the United States. Our major field office locations include Atlanta, Denver, Detroit, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, San Diego, San Francisco, and Scottsdale. 

Ready to discover the possibilities that live in technology?

Ideal candidates will have qualities true to our core…

Street -Smart <thriving in dynamic times> You are flexible and resilient in a fast-changing environment. You know how your job affects the whole mission. You get the bigger picture. You understand why your job matters to Trace3 and how to help grow the business. You exercise sound business judgment in making high-quality decisions in a timely manner.

Entrepreneurial Spirit <capitalizing on opportunityYou think like an entrepreneur. You continuously innovate, come up with solutions and drive change. You solve problems for the betterment of the company. You look for new and productive ways to make an impact. You find better ways to sell or provide solutions and are good at it.

Juice <the “stuff” it takes to be a needle mover and a game changerYou are a well-respected achiever that gets things done and drives results. You “bring the weather” by demonstrating leadership, character, and passion. You lead without a title, empowering others and inspiring trust. You treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. You hug people in their trials, struggles, and failures, not just their success.

About the Role:

The IT Security Operations Analyst position resides in the IT Operations team and will work under the guidance and direction of the IT & Security leadership team. This role is responsible for the operational security duties related to security tooling and MSSP facilitation. The IT Operations team is responsible for the security and availability of Trace3 services.

The Security Operations Analyst is responsible for initial receipt of escalated support requests related to security, monitoring, and responding to threat intelligence, alerts, tuning SIEM and other security tools, participating in security incident response, network monitoring, understanding application exploitation techniques, facilitating access reviews, running training and awareness campaigns and providing a strategy to mitigate risk while maintaining intrusion containment.

Work is generally independent and requires the ability to work autonomously. In addition, this position will be tasked with proactive vulnerability assessment, threat detection, and forensic investigation support and support systems development and deployment with best security practices.

What You’ll Do:

  • Day-to-day Security Operations Responsibilities include:
    • Liaison with Trace3's managed security service provider
    • Logging onto our security vulnerability logging consoles and actioning high priority vulnerabilities
    • Liaison with our key security tooling vendors and ensure proper configurations/patches are applied and maintained
    • Initiate the Security Incident Response Team and Process in the event of an enterprise incident
    • Monitor security alerts and tool response
    • Evaluate suspected phishing emails for threats
    • Vulnerability remediation planning
    • Responding to SOC-initiated investigations
    • Respond to Azure/Office 365-based alerts and KPIs
    • Analyzes and formulates an initial response to alerts from various sources
    • Reports on security awareness training and phishing simulation results
    • Oversees and configures security monitoring tools
    • Develops security controls based on gap analysis
    • Management and tuning of SIEM event sources
    • Escalating incidents and concerns as needed
    • Evaluate assessment and audit findings and develop remediations
    • Conducting an audit of security controls
    • Provide end-user client support as needed to respond to and resolve security-related incidents
    • Utilize scripting abilities to automate analysis of security alerts
    • Design and review security tool dashboards
  • Work with internal stakeholders to solve security challenges and develop and implement changes to drive the organization's automation, scalability, and continuous improvements.
  • Manage security issues and engage with partner security teams and internal teams to ensure timely remediation of issues, escalating as necessary to ensure appropriate levels of urgency and engagement.
  • Participate in efforts to promote security throughout the company and build good working relationships within the team and with others across the company.
  • Demonstrate flexibility and tolerance for handling disparate tasks, including small projects and ticket work, managing multiple priorities and interruptions while remaining productive and effective.
  • Proactive knowledge-sharing within the team and across the company
  • Actively seek areas of opportunity to improve the handling of security operations, saving time/effort while continuously delivering higher-quality outcomes for the company's security.
  • Knowledgeable in network and operating system security, software security, and security operations
  • Participates as a member of the security team, ensuring all policy and practices are adhered to and in alignment

Qualifications & Interests:

  • 5 years of Information security experience, including knowledge of security event and incident management, security operations, and major security technologies
  • Strong technical acumen in multiple security areas desired (vulnerability management, DLP, MDM/MAM, and Internet Content Filtering)
  • Experience with security tools such as Netskope and Crowdstrike is a plus
  • Strong technical acumen in multiple infrastructure areas desired (on-prem hosting, cloud hosting, network, telecom, desktop, collaboration)
  • IaaS, PaaS, platform implementation, and management experience. Microsoft Azure experience required, AWS and Google Cloud experience a plus
  • Excellent analytical / troubleshooting skills
  • Excellent verbal and written communication skills
  • Ability to influence and impart knowledge to senior IT and business management
  • Ability to identify emerging trends in technology and applicability to Spectrum Brands
  • Demonstrated entrepreneurial spirit and ability to explore new possibilities and approach issues differently
  • Strong organization and time management skills

The Perks:

  • Competitive Compensation
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) retirement plan, 529 college savings plan, life insurance, and AD&D
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool office culture
  • Work-life balance (where we don’t encourage fun and relaxation time; we require it)

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

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