Rackspace

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>12-14 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>160,400 – 282,150</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>170,000 – 299,090</i>•        The anticipated starting pay range for California, New York City and Washington is: 186,900<i> – 329,010</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

United States

Enterprise Sales Executive V - West/Midwest - Remote

The <b>Data Center Operations Technician</b> owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime. <b>Job Description</b><b>Key Accountabilities</b>• Utilize custom monitoring software and internal ticketing system to provide customer support• Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components• Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies• Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server• Simple operating systems administration to include troubleshooting of login, password and connectivity issues• Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers• Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances• Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays• Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required• Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling• Provide technical communication relating to customer configurations in a concise, professional manner• Adhere to company security policies and procedures, including health and safety and local governing requirements as directed• Execute and maintain meticulous 5S and housekeeping practices• Demonstrate no less than full performance in a continuous, consistent, measurable manner• Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers• Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers<b>Key Performance Indicators (please note your KPI’s are the outputs of each of the accountabilities)</b>• Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations• Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting• Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required• Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment• Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events• All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method• All customer interactions, both internal and external, are conducted in a manner that delights customers• Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date• All areas of responsibility are clean and organized with specific areas designated for all moveable itemsMAIN CONTACTS (external/internal):• Data Center Operations Team Lead (daily: direct manager)• Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks)• External/Internal Customers/Vendors (daily: status of customer issues, configurations and tasks)• Rackspace Vendors (varies: supervision and oversight of work undertaken)<b>REQUIREMENTS: </b>• Diploma holder or above in Information Technology or related disciplines• Minimum 2 years working experience in IT services with 3 years experience in sizeable Data Centre operations is an advantage• Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required• Previous experience in a customer service oriented position preferred• Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred• Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred• Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred• Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred• Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred• Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends• Must be able to prioritize work in a fast paced, high pressure environment• Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette• Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software<b>• Must be able to lift 50 lbs over head</b><b>• Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) to alternate locations</b>  <b>Rackspace Job Description</b><b>Success in the role requires the following personal qualities:</b>• Effective Communicator• Self Starter• Team Player• Open (Accepting) of Feedback• Ability to Identify Problems• Solicits input from others when making decisions Full Time Position 40Hr WeekRotating shifts  <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Data Center Operations Technician - AU (Sydney)

<b>Designation</b>: Oracle Business Systems Analyst III - IN<b>Role</b>  :  Oracle EBS Finance Business Analyst)<b>Shift Time : </b>Will work either in early morning shift (5:00 AM onwards) or afternoon shift (1:00 PM onwards) or night shift (9:00 PM onwards) on monthly rotation basis. Each shift is of 9 hrs w/1 hr break. and could be either Mon-Fri or Sat-Wed.<b>Skills</b> :  Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR) – 6-10 years. Managed Support experience preferred.<b>Detailed Job Description </b>:Oracle EBS Finance Functional Support Analyst. Required Skills - Oracle EBS R12 Payables, Receivables, General Ledger. The resource should be in Oracle EBS experience range of 7-10 years.     Remote Managed Functional Support in rotating shifts.. * Responsible for working on tickets assigned to them in our Ticketing System.. * Creates and monitors SRs with Oracle Support or Rimini Street on behalf of our various customers.. * Work with our Customer Primaries in the ticket resolutions of our various customers’ issues, as per industry best practices.. * Leverages My Oracle Support, Internal Knowledge Base &amp;amp; his knowledge/past experience to troubleshoot various customer issues.. * Follows various Technical and Organizational/Departmental SOPs (Standard Operating Procedures), when required..<b> * Mandatory Skills</b> : Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR), Oracle Cash Management (CM), Oracle Fixed Assets (FA) – 5-8 Years majorly Support Exp. in Oracle EBS R12.. <b>* Other Desirable Skill</b>s: Oracle Project Accounting (Project Billing &amp;amp; Costing), Oracle Property Manager, Oracle iExpense, Oracle iReceivables, Oracle Purchasing . * Should possess Very Good Written and Spoken, English Communication Skills. Should be a Very Good Team Player. Oracle Fusion Cloud Experience will be a plus. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Oracle EBS Finance Business Analyst III - IN

<b>Job Title: Network Operations Specialist/Engineer</b><b>Job Overview:</b>As a Network Operations Specialist, you will be responsible for the day-to-day monitoring, troubleshooting, and management of an organization’s network infrastructure. Your role will be crucial in ensuring the availability, performance, and security of the network services, and applications.As an Incident Manager, facilitate technical restoration efforts and communications to achieve service level objectives.   <b>Key Responsibilities:</b><b>Network Monitoring:</b> Continuously monitor the network to ensure uptime and performance, using network monitoring tools to identify and resolve issues proactively.<b>Incident Management:</b> Respond to service-related incidents, troubleshoot issues, and provide solutions to minimize downtime.<b>Documentation:</b> Maintain accurate records of network configurations, incidents,      changes, and performance metrics.<b>Collaboration:</b> Work closely with the IT support team, system administrators, and      other departments to ensure network alignment with organizational goals.<b>Disaster Recovery:</b> Assist in developing and implementing network disaster recovery plans and business continuity strategies.<b>Reporting:</b> Provide regular reports on network performance, incidents, and      improvements. <b>Skills and Qualifications:</b><b>Technical Skills:</b> Experience with network hardware (routers, switches, firewalls,      etc.), operating systems (Linux, Windows Server), and network protocols      (TCP/IP, DNS, DHCP, etc.).<b>Network Monitoring Tools:</b> Familiarity with tools like SolarWinds, Nagios or PRTG for real-time network monitoring.<b>Security Awareness:</b> Knowledge of network security best practices, including VPNs, firewalls, and intrusion detection systems (IDS).<b>Troubleshooting:</b> Strong problem-solving skills to identify and resolve      network-related issues quickly and efficiently.<b>Communication Skills:</b> Ability to clearly document and communicate technical information to non-technical stakeholders. <b>Work Environment:</b>The NOC is 24x7 365 operations, shift may vary due to coverage, projects and      other factors.This role may require working outside of regular scheduled hours to support      after-hours network changes or incident resolution.Remote work may be possible, but candidates should be available for on-site      support as needed.

Network Operations Specialist/Engineer - IN

We are seeking a highly motivated and experienced Business Analyst (BA) to act as a critical liaison between our Clients and the Rackspace technical delivery team. The BA will be responsible for eliciting, analyzing, validating, and documenting business requirements related to data ingestion, processing, storage, reporting, and analytics. This role requires a strong understanding of business analysis principles, data concepts, and the ability to quickly grasp the nuances of airline operations (both passenger and cargo) and their supporting systems. Key Responsibilities: Requirement Elicitation &amp; Analysis:• Collaborate closely with client stakeholders across various departments  to understand their business processes, pain points, and data needs.• Conduct workshops, interviews, and document analysis to elicit detailed functional and non-functional requirements for the data platform.• Analyze data originating from diverse source systems • Translate business needs into clear, concise, and actionable requirements documentation (e.g., user stories, use cases, business process models, data mapping specifications). Data Focus:• Analyze source system data structures and data relationships relevant to business requirements.• Define business rules for data transformation, data quality, and data validation.• Develop detailed source-to-target data mapping specifications in collaboration with data architects and engineers.• Define requirements for reporting, dashboards, and analytical use cases, identifying key metrics and KPIs.• Contribute to the definition of data governance policies and procedures from a business perspective. Stakeholder Management &amp; Communication:• Serve as the primary bridge between the airline client's business users and the Rackspace technical team (Data Engineers, Data Architects).• Clearly articulate business requirements and context to the technical team and translate technical considerations back to the business stakeholders.• Facilitate effective communication and collaboration sessions. Documentation &amp; Support:• Create and maintain comprehensive requirements documentation throughout the project.• Develop process flow diagrams (As-Is and To-Be) to visualize data flows.• Assist in the creation of test cases and scenarios.• Support User Acceptance Testing (UAT) by clarifying requirements and validating results against business needs.• Support project management activities, including scope management and change request analysis.<h3>Required Qualifications:</h3><ul><ul><li>Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.</li><li>5+ years of experience as a Business Analyst, with a proven track record on data-centric projects (e.g., Data Warehousing, Business Intelligence, Data Analytics, Data Migration, Data Platform implementation).</li><li>Strong analytical and problem-solving skills with the ability to understand complex business processes and data landscapes.</li><li>Excellent requirements elicitation techniques (interviews, workshops, surveys, document analysis).</li><li>Proficiency in creating standard BA artifacts (BRDs, User Stories, Use Cases, Process Flows, Data Mapping).</li><li>Exceptional communication (written and verbal), presentation, and interpersonal skills.</li><li>Experience working directly with business stakeholders at various levels.</li><li>Ability to manage ambiguity and work effectively in a fast-paced, client-facing environment.</li><li>Understanding of data modeling principles.</li></ul></ul><h3>Preferred Qualifications:</h3><ul><ul><li>Experience working within the Airline or Aviation industry (knowledge of passenger operations, cargo operations, MRO, flight scheduling, crew management is a significant plus).</li><li>Specific experience analyzing data from or integrating with systems like AIMS, CargoSpot, TRAX, or similar aviation-specific software.</li><li>Proficiency in SQL for data analysis and querying.</li><li>Familiarity with Agile/Scrum methodologies.</li><li>Experience with BI and data visualization tools (e.g., Tableau, Power BI, Qlik).</li><li>CBAP or similar Business Analysis certification.</li></ul></ul><h3>Personal Attributes</h3><ul><ul><li>Highly analytical and detail-oriented.</li><li>Proactive and self-motivated.</li><li>Excellent listener.</li><li>Strong collaborator and team player.</li><li>Adaptable and able to learn quickly.</li><li>Client-focused mindset</li></ul></ul>The successful candidate will thrive in a dynamic and challenging environment, contributing to critical technical analysis, and aiding in efficient decision-making processes. If you possess a passion for technical business analysis and are ready to take on diverse challenges, we welcome you to apply and become a part of our team.#LI-LP2#LI-Remote

Business Analyst (Data)

As a full spectrum AWS integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies – from migration strategy to operational excellence and immersive transformation.If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally. <b>Overview</b>As a Big Data Architect, you are passionate about data and technology solutions, are driven to learn about them and keep up with market evolution. You will play an active role in delivering modern data solutions for clients including data ingestion/data pipeline design and implementation, data warehouse &amp; data lake architectures, cognitive computing and cloud services. You are enthusiastic about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development. If you get a thrill working with cutting-edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink the possible. Are you ready?<h3>What you’ll be doing:</h3><ul><ul><li>Lead, define and implement end-to-end modern data platforms in support of analytics and AI use cases</li><li>Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration capabilities</li><li>Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations</li><li>Be the technical liaison between customers and engineering teams</li><li>Directly collaborate with the sales team to formulate and execute a sales strategy to facilitate the adoption of AWS and big data technologies and help build offerings</li><li>Be an AWS evangelist by educating a variety of customers on the value of AWS and AWS’s Data services</li><li>Traveling up to 50% of the time </li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>5+ years experience leading engagements from design to implementation of creative data solutions leveraging the latest in Big Data frameworks, supporting on-premise, cloud (Ideally AWS) and hybrid architectures to enable use cases in analytics and AI</li><li>5+ years experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads</li><li>3+ years experience with analytics/data management strategy formulation, architectural blueprinting, business case development and effort estimation of disruptor based analytics</li><li>3+ years working in the cloud or multi-server complex environments.  Experience with AWS a requirement.</li><li>Ability to simplify complex technical concepts into an easy-to-understand non-technical language in order to facilitate, communicate and interact with executives and business stakeholders</li><li>Experience with Agile development methods in data-oriented projects </li></ul></ul><h3>Strong candidates will also have some of the following capabilities:</h3><ul><ul><li>Strong SQL, Database, Data Modeling, Data Warehousing and Development skills</li><li>Strong programming / scripting experience using various languages such as Java, .NET, Python, Scala, Javascript, etc.</li><li>Experience in Cloud Big Data &amp; Analytics Services on the cloud (AWS preferred ie. S3, Redshift, Athena, EMR, Glue, Quicksigh,, etc.)</li><li>Experience with Dashboarding and Reporting Tools used in the Industry (Tableau, Qlik, etc.)</li><li>Experience with industry ETL tools (Informatica, Talend, SSIS, etc.)</li><li>Have strong people management skills: leading teams, training, onboarding, offboarding, etc.</li><li>Certifications in architecture, data engineering and development from AWS (Preferred)</li><li>Subject matter data expertise in Financial Services (Banking, Insurance), Consumer Products (Retail), Energy &amp; Resources, Life Sciences 		(Healthcare) and Government (Transport, Higher Ed, Social Services) industries</li><li>Experience with implementation of data security, encryption, PII/PSI legislation, identity and access management across sources and environments</li><li>Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, powershell, Bitbucket, etc.</li></ul></ul><h3>Educational Qualifications:</h3><ul><ul><li>Bachelor’s Degree or higher in quantitative areas such as Computer Science, Information Management, Big Data &amp; Analytics, or a related field is desired</li></ul></ul>#LI-VM1#LI-Remote#Rackspace#LI-Rackspace<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Data Architect - Big Data (AWS) - Canada

We are expanding our team of motivated technologists with a proven track record of delivering results in technology consulting. We are looking for a Machine Learning Architect with experience in cloud (AWS preferred) who is passionate about helping customers build AI/ML solutions at scale. Being an experienced technologist with technical depth and breadth, aided with strong interpersonal skills, you will work directly with customers as part of a delivery team, helping to enable innovation by creating state of the art Machine Learning solutions that align to business goals.   This role includes responsibilities both as a Professional Services Machine Learning Architect and as a hands-on Machine Learning engineer on customer engagements.  The qualified Machine Learning Architect will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solution strategies, motivate &amp; mobilize resources, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, passionate about machine learning, and want to have a direct positive impact on our customer's business. Strong communication skills and emotional intelligence are also needed to help develop a team that works with you.  <b>Work Location: Remote</b> <h3>Key Responsibilities:</h3><ul><ul><li>Design machine learning solutions and execute machine learning projects end to end from proof-of-concept stage to deployment in production using cloud native technologies and state of the art machine learning models.  </li><li>Be technically focused but work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed. </li><li>Be responsible for all phases of the project from problem definition, data annotation, model development, model deployment to end user documentation/training.  </li><li>Design the architecture of ML solutions on cloud platforms (AWS, Azure, GCP) including MLOPs. </li><li>Stay abreast of the latest developments. Read the latest published machine learning research and adapt the models to solve customer’s problems.  </li><li>Establish credibility by demonstrating technical excellence and delivering value through solutions you build.  Develop strong relationships with our customers. </li></ul></ul><h3>Qualifications:</h3><ul><ul><li>Masters with 10+ years of experience or PhD with 6+ years of experience in Machine Learning, Natural Language Processing (NLP) and Deep Learning. </li><li>Minimum 5+ years of experience architecting and building Machine Learning solutions. </li><li>Minimum 5+ years of experience with cloud platforms (AWS, GCP, Azure).  </li><li>Experience building ML models and strong knowledge of ML techniques is required.  </li><li>Experience with hugging face, TensorFlow/pytorch, transformer architectures, prompt engineering, agentic systems, LLMs. </li><li>Strong coding experience in Python and architectural patterns like microservices. </li><li>Solid understanding of agile methodologies and experience in planning machine learning projects from inception to production deployment.  </li><li>Strong problem-solving skills and the ability to lead a team on “what’s next” when encountering a technical issue in a machine learning project. </li><li>Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. </li></ul></ul><h3>Travel:</h3><ul><ul><li>As per business requirements</li></ul></ul>$153,000 - $244,700 a year#LI-VM1#LI-Remote#Rackspace#LI-Rackspace<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Machine Learning Architect (AWS) - Canada

ION Group

<b>The Role:</b>We are seeking a <b>Business Resilience &amp; Regulatory Specialist</b> to play a key role in ensuring compliance with the <b>Digital Operational Resilience Act (DORA)</b> and supporting the transition to <b>business-as-usual (BAU) processes</b>. This role is strategically critical in strengthening our operational resilience, ensuring regulatory compliance, and mitigating potential operational disruptions. The successful candidate will have a strong regulatory background and be pivotal in meeting program delivery requirements while coordinating with various stakeholders.Experience in managing key stakeholder relationships and a solid technical understanding are essential.<h3>Responsibilties:</h3><ul><ul><li><b>Regulatory Compliance &amp; Framework Development:</b></li><li>Support the implementation of a comprehensive business resilience framework aligned with DORA and other regulatory requirements (e.g., NIST, ISO 22301, ISO 27001).</li><li>Develop training materials, policies, controls, and risk assessment methodologies to ensure adherence to regulatory standards.</li><li>Support key pillars of the DORA program, including ICT Risk Management, Digital Resilience Testing, and Third-Party Risk Management (TPRM).</li><li><b>Stakeholder Coordination &amp; Engagement:</b></li><li>Design and execute DORA related workshop to support the successfully delivery of the DORA programme.</li><li>Ensure all stakeholders are engaged and informed during the DORA compliance implementation and transition to BAU.</li><li>Facilitate program delivery requirements and track progress towards compliance objectives.</li><li>Work closely with SMEs, legal teams, and business functions to ensure seamless regulatory adherence.</li><li><b>Training &amp; Awareness:</b></li><li>Design and execute DORA related workshop to support the successfully delivery of the DORA programme.</li><li>Develop and deliver training programs to educate employees on resilience and risk management practices.</li><li>Foster a culture of preparedness and continuous improvement across ION Markets.</li></ul></ul><h3>Experience, Skills and Qualifications:</h3><ul><ul><li><b>Bachelor’s or Master’s degree</b> in Business, Risk Management, Cybersecurity, Information Technology, or a related field.</li><li><b>Minimum 5 years of  experience</b> in cybersecurity, operational resilience, systems architecture, or related fields, with extensive exposure to <b>Operational Resilience, particularly DORA</b>.</li><li>Strong understanding of <b>UK regulatory requirements</b> and frameworks such as DORA, NIST, ISO 22301, and ISO 27001.</li><li>Proven experience conducting <b>risk assessments, regulatory compliance reviews, and resilience testing</b>.</li><li>Ability to <b>translate regulatory requirements into actionable plans</b> and track them to completion.</li><li>Strong <b>stakeholder management</b> and ability to work with cross-functional teams in a fast-paced, regulatory-driven environment.</li><li><b>Proficiency in risk management tools</b>, business continuity software, and regulatory reporting systems.</li></ul></ul><h3>Preferred Skills &amp; Competencies:</h3><ul><ul><li><b>Certifications</b> such as <b>CISSP, CISM, CRISC, or CBCP</b> are highly desirable.</li><li><b>Experience in Agile environments</b> and managing multiple priorities efficiently.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent <b>communication and presentation skills</b>, with the ability to convey complex regulatory information to diverse stakeholders.</li><li>A collaborative mindset with the ability to work effectively in complex environments.</li></ul></ul>If you are passionate about <b>operational resilience, regulatory compliance, and risk management</b>, we encourage you to apply and contribute to strengthening our organization's resilience framework.<b>About Us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor

Business Resilience &amp; Regulatory (DORA) Specialist

Rackspace Technology ist ein führender Anbieter von IT-Services für alle wichtigen öffentlichen und privaten Cloud-Technologien. Wir haben unsere Services so weiterentwickelt, dass sie die gesamte Bandbreite der Cloud-Reise abdecken und Fanatical Experience™ von der ersten Beratung bis zum täglichen Betrieb bieten. Unsere leidenschaftlichen Experten kombinieren die Kraft von proaktivem, ständig verfügbarem Service und Fachwissen mit erstklassigen Tools und Automatisierung, um Technologie dann und so bereitzustellen, wie unsere Kunden sie benötigen.Mit Cloud-nativen Ansätzen, die auf State of the Art DevOps-Praktiken basieren, arbeiten wir mit modernsten Technologien , um Unternehmen dabei zu helfen, Anwendungen und Daten zu modernisieren, solide Sicherheitslösungen zu integrieren und alles für maximale Effektivität in der richtigen Cloud-Infrastruktur bereitzustellen.Wir suchen einen Senior DevOps Engineer mit Fachwissen in AWS, um die Kunden von Rackspace bei ihrer Cloud-Transformation zu unterstützen. Idealerweise verfügen Sie über Erfahrung in einer beratenden Rolle und und der Leitung leiten anderer Engineers bei der Bereitstellung automatisierter, sicherer und robuster Cloud-Infrastrukturlösungen.Die einzigartige #Racker kultur heißt alle leidenschaftlichen Techniker willkommen und bei Rackspace werden Sie feststellen, dass technische Karrierewege wirklich geschätzt und gefeiert werden. Wir mögen Menschen, die sich auf allen Ebenen technischer Diskussionen engagieren, von der Architektur bis zur praktischen Programmierung. Wir sind auf der Suche nach einem starken technischen Experten mit Erfahrung in der Leitung erstklassiger Ingenieurteams bei komplexen Projekten vom Anfang bis zur Auslieferung.Sie werden Teil eines freundlichen, sehr kooperativen Teams in Deutschland mit sofortigem Zugang zu den neuesten Zertifizierungen und erstklassigen Schulungsprogrammen!<b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Discover your inner Racker!</a></b><h3>Verantwortlichkeiten</h3><ul><ul><li>Entwurf und Implementierung skalierbarer Softwaredienste zusammen mit Engineering- und Architekturteams.</li><li>Ausführung von Cloud-Engineering-Aufgaben innerhalb von Sprint-Zyklen, abgestimmt auf Best Practices und Vorlagen innerhalb eines Kundenprojektteams.</li><li>Erstellen von Cloud-Lösungen für neue Kunden mithilfe cloud-nativer Komponenten.</li><li>Nutzung grundlegender Architekturen und Komponenten zum Aufbau automatisierter Cloud-Umgebungen, CI/CD-Pipelines und unterstützender Service-Frameworks</li><li>Präsentieren von Architekturen für Kunden unterschiedlicher Ebenen, von Entwicklern über Geschäftsanalysten bis hin zu leitenden Personen.</li><li>Beraten von Führungskräften und Endbenutzern mit unterschiedlichem Vertrautheitsgrad mit Cloud-Technologien zu Technologieauswahl, Best Practices und Vorteilen.</li></ul></ul><h3>Anforderungen</h3><ul><ul><li>Sie sind ein starker technischer Experte mit Erfahrung in komplexen Projekten von der Konzeption bis zur Lieferung, um automatisierte, sichere und robuste Cloud-Infrastrukturlösungen bereitzustellen. Mit Ihrem umfassenden technischen Fachwissen unterstützen Sie Kunden bei der Optimierung ihrer workloads, indem Sie anwendungsorientierte Unterstützung beim Erstellen, Bereitstellen, Integrieren, Skalieren und Reparieren mithilfe nativer AWS - und Drittanbieter-Toolchains sowie automatisierungsorientierter agiler Prinzipien bieten.</li><li>Durch praktische und beratende Ansätze sind Sie dafür verantwortlich, Kunden bei Aufgaben wie der Bereitstellung von Ressourcen und der Änderung von Cloud-Umgebungen, der Durchführung von Upgrades und der Lösung alltäglicher Kundenprobleme zu unterstützen. Sie beteiligen sich gerne an technischen Diskussionen auf allen Ebenen, von der Architektur bis zur praktischen Programmierung.</li><li>Gute Kenntnisse in der Infrastrukturtechnologie sind von großem Vorteil, ebenso ein Programmierhintergrund. Durch die Nutzung persönlicher Fachkenntnisse und die enge Zusammenarbeit mit Kollegen wird die Stelle für die Erbringung technischer Beratungsdienstleistungen in einer kundenorientierten Rolle verantwortlich sein, oft vor Ort beim Kunden. Sie werden die Stimme von Rackspace beim Kunden sein.</li></ul></ul><h3>Erfahrung</h3><ul><ul><li>Nachgewiesene Erfahrung im Entwerfen und Unterstützen von AWS, einschließlich IaaS und PaaS in einem Unternehmens-Setup.</li><li>Erfahrung im Aufbau von Cloud-Automatisierung, einschließlich CI/CD-Pipelines unter Verwendung von Technologien wie Ansible, Terraform, Kubernetes, Jenkins, Docker.</li><li>Skript- und Automatisierungsmethoden wie Terraform, Ansible, Python, YAML, Go.</li><li>Technische Kenntnisse in möglichst vielen davon: Public Cloud-Architektur (Azure), PaaS (Container, Kubernetes, Pub/Sub, FaaS usw.)</li><li>Kenntnis von gängigen Sicherheitspraktiken (z. B. Verwendung von IAM-Rollen, KMS usw.)</li><li>Frühere Erfahrungen mit der Entwicklung groß angelegter Systeme.</li><li>Verfügt über fundierte Kenntnisse über Cloud-Technologien und kann Best-Practice-Ansätze und -Praktiken formulieren.</li><li>Starke Kommunikationsfähigkeiten, Erfahrung im Kundenkontakt wünschenswert.</li></ul></ul>#LI-JB2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Germany

Senior DevOps Engineer (AWS)

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>15+ years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>187,200 – 329,230</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>198,500 – 349,030</i>•        The anticipated starting pay range for California, New York City and Washington is: <i>218,300 – 383,900</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Enterprise Sales Executive V - Southeast

Responsible for improving alignment with alliances to drive a tight alignment on sales, product, marketing and commercial. This position will be central and pivotal to driving change and activating a proactive, purposeful, and predictable Go-to- Market across technical, product, sales, and marketing organization in an effort to grow Rackspace revenue through our most strategic partnerships.<h3>Careel Level Summary</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines</li><li>Solves complex problems</li><li>Works independently, receives minimal guidance</li><li>May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives</li><li>Acts as a resource for colleagues with less experience</li><li>Level at which career may stabilize for many years or until retirement</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Owns a piece of a relationship with an alliance or may own a smaller alliance relationship</li><li>Evaluate and establish co-selling agreements when possible</li><li>Establish programmatic selling activities with Rackspace sales team and Alliance partner sales teams</li><li>Establish and strengthen executive sales alignment by building joint strategic business plans with partners and programmatically drive towards key success metrics.</li><li>Participate in regular interaction with Rackspace peers across other business units as well as executives and sales leadership on activities ranging from strategic go- to-market activities to managing quarterly business reviews.</li><li>Interact with the partner’s customer base to ensure they are successful using our services and are properly enabled to identify and qualify Rackspace opportunities.</li><li>Assist in the development and implementation of partner enablement activities, creating repeatable best practices and measurements of effectiveness.</li><li>Create regional field alignment between RAX Commercial and Enterprise sales teams and Alliance sales teams</li><li>Incorporate Tier 1 sales plays with Channel Partners</li><li>Drive co-sell motion via territory mapping</li><li>Conduct enablement of Alliance sellers (matrixed with Product)</li><li>Drive incremental pipeline and opportunities</li><li>Reduce direct churn rates to alliance partners</li><li>Decisions impact the quality, efficiency and effectiveness of own team and closely related teams.</li><li>May impact other related teams through quality of output and service provided.</li><li>Demonstrates good judgment in selecting methods and techniques for obtaining solutions.</li><li>Works on complex problems of diverse scope where analysis of data requires evaluation of identifiable factors.</li><li>Completes mostly tactical work where learning is applied to new situations.</li><li>Contributes to solution of business problems regarding operations, products, services or customers.</li><li>Analyzes information, asks questions and checks for understanding using learned techniques and applying creativity in new situations.</li><li>Applies acquired skills and experience to complete moderately complex tasks.</li><li>May suggest improvements to existing processes and solutions to improve the efficiency of the team.</li><li>Networks with internal and external contacts; recognizes the importance of relationships outside of specialty field.</li><li>Alliance Metrics: Sourced vs. Influenced, Conversion Rates (MQL to Opp), Closure Rates (Opp to Close), Direct churn saves</li><li>Sales Leadership: Ability to articulate a clear vision of the future state, outlining the steps required to get there, and secure the commitment of the partner and Rackspace to meet quarterly objectives (solution development, pipeline, revenue generation). Establish a governance and cadence model with leaders.</li><li>Business Planning: Define and execute sales strategy for Microsoft</li><li>Alliance Partner Knowledge: Strong understanding of the partner, including partner economics, solution development, processes to take a solution to market and successful partner management. Understands partners’ sales and sales management goals and objectives, and what influences behavior. Growth in leading sales and alliance teams and understands collaborative relationship that must exist to grow the business.</li><li>Program Knowledge: Strong understanding of channel and alliance partner programs. Partners with Rackspace sales teams to implement our program offerings and assures Rackspace is provider of choice for our ecosystem partners.</li><li>Collaborative: Works collaboratively with all supporting technical integration, marketing, field sales and channel support organizations to ensure all organizations understand what we are trying to accomplish and the importance of their role / organization in our success.</li><li>Presentation Skills: Skilled communicator and effective at delivering executive level presentations. Ability to build and manage Director and VP level relationships.</li><li>Conflict Resolution: Able to surface and resolve breakdowns in commitment and drive behavior changes required.</li><li>Utilize business relationship skills, such as negotiating with customers or management, or using influencing skills with senior level leaders regarding matters of significance to the organization.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Intermediate knowledge of planning, designing and executing partner programs that drive partner interest and demand</li></ul></ul><h3>Skills</h3><ul><ul><li>Analytical Skills</li><li>Budget Management</li><li>Business/Sales Development Skills</li><li>Client/Customer Service</li><li>Digital Transformation</li><li>Negotiation Skills</li><li>Operational Strategy Skills</li><li>Platform/Technical Software Support</li><li>Process Improvement</li><li>Product Portfolio Management</li><li>Project Management</li><li>Sales Strategy Skills</li><li>Stakeholder Management (external/internal)</li><li>Technology Integration</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>5 - 7 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Role may require between 20-30% travel</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: 116,100 - 170,280•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>123,600 – 181,280</i>•        The anticipated starting pay range for California, New York City and Washington is: <i>135,300 - 198,400</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Microsoft Alliance Partner Sales Manager III - Remote

Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems. May have an assigned product line that may overlap other sales teams' territories. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Career Level Summary</h3><ul><ul><li>Requires working knowledge and experience in own job discipline and broadens capabilities</li><li>Continues to build knowledge of the company, processes and customers</li><li>Performs a range of assignments related to job discipline</li><li>Uses prescribed guidelines or processes in analyzing situations</li><li>Receives a moderate level of guidance and direction</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Utilizes provided information to contact potential customers regarding Rackspace products.</li><li>Conduct needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs. Researches market segments to identify potential customers and makes first contact.</li><li>Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.</li><li>Prepare and analyze leads pipeline reports and dashboards.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Basic knowledgeable in professional sales training and sales process</li><li>Basic understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline</li><li>Basic knowledge of Rackspace product portfolio, strategy, competitors, and customers</li></ul></ul><h3>Skills</h3><ul><ul><li>Active Listening</li><li>Business/Sales Development Skills</li><li>Client/Customer Service</li><li>CRM Software Skills</li><li>Data Analysis</li><li>Data Management</li><li>Leadership</li><li>Negotiation Skills</li><li>Objection Handling</li><li>Public Speaking</li><li>Presentation Building</li><li>Project Management</li><li>Sales Closing Skills</li><li>Sales Lead Generation Skills</li><li>Sales Management</li><li>Sales Prospecting Skills</li><li>Sales Strategy Skills</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>2 - 4 years of experience in the field of role required</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1

Sales Development Specialist II - San Antonio, TX

<b>Job Title:</b> Cloud Architect (Azure)<b>Location:</b>Remote<b>About the Role:</b> We are looking for an Senior Cloud Architect specializing in Azure who is experienced at leading application migration assessments, cloud readiness evaluations, and delivering high-quality architectural designs. The successful candidate will have expertise in <b>Azure, networking, security, IAM, Kubernetes (AKS), containers, Azure App Service, DevOps practices, and GitHub Actions.</b> This role requires strong analytical abilities, proactive communication, and outstanding soft skills to effectively engage with stakeholders and teams.<b>Key Responsibilities:</b>Conduct      comprehensive <b>application migration and cloud readiness assessments</b>.Lead      high-level and detailed architectural designs covering <b>Azure Well Architected Framework      pillars and application modernization requirements</b>.Facilitate      requirement-gathering workshops, clearly translating business and      technical requirements into <b>actionable design documents</b>.Develop      and present <b>Total Cost of Ownership (TCO)</b> calculations and      migration cost analyses to stakeholders.Provide      expert guidance and leadership throughout <b>cloud migration and      modernization projects</b>, ensuring alignment with architectural best      practices.Collaborate      proactively with cross-functional teams, including engineers, developers,      project managers, and business stakeholders.Ensure      clear, concise, and proactive communication across all levels of the      organization.<b>Required Skills and Experience:</b>Proven      experience as a Cloud Architect, specifically in application migrations      and modernizations within Azure environments.Deep      technical knowledge in Azure Cloud services, networking, security      frameworks, Identity and Access Management (IAM), Kubernetes (AKS),      container technologies, and Azure App Service.Strong      hands-on experience with DevOps practices and CI/CD using GitHub Actions or similar tool.Demonstrable      ability to conduct effective cloud assessments and translate business      needs into high-quality architectural designs.Exceptional      soft skills, including clear communication, proactive engagement, and      effective teamwork.<b>Preferred Qualifications:</b>Relevant      Azure certifications (e.g., Azure Solutions Architect Expert, Azure      Security Engineer Associate).Familiarity      with Agile methodologies and frameworks.

Azure Cloud Architect (looking only for immediate joiner)

<b>Responsibilities</b>·        Participate in the migration of Datastage jobs to Snowpark. Reverse engineer the logic of existing Datastage jobs and translate them accurately into Snowpark.·        Perform thorough unit testing of developed Snowpark code to ensure functionality and data quality.·        Use airflow for orchestration of Snowpark jobs ·        Perform unit testing and parallel run testing, comparing the output of migrated Snowpark jobs with the original Datastage jobs using production data in the development environment.·        Document developed code and processes as required.·        Work remotely and effectively within the India Time Zone.<b>Qualifications</b><b>Required Skills and Experience</b>·        Bachelor's degree in Computer Science, Engineering, or a related field.·        5 yrs of experience in Snowflake and 24 months experience in Snowpark ·        Experience in Airflow ·        Experience with Snowflake on Azure·        Experience with at least one ETL/ELT tool (Datastage experience is a significant plus).·        Solid understanding of SQL and data warehousing concepts.·        Familiarity with scripting languages such as Python.·        Ability to understand and translate existing data processing logic.·        Strong problem-solving and analytical skills.·        Excellent communication and collaboration skills, comfortable working in a remote team environment.·        Ability to work independently and manage tasks effectively within deadlines.

Data Engineer - Snowflake

<b>Rackspace:</b> We’re obsessed with empowering our customers to grow their business, increase their efficiency and deliver the future. We make this happen through our technical expertise across the world’s leading technologies.  We’ve branded Fanatical Experience™ It’s at the heart of everything we do. Since 1999, this has guided how we care for customers, one another, our communities, and our planet. It’s our way of helping to make the world a better place. The Network Security Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.  <b>Work Location:</b> If located within 60 miles of a Rackspace office we'd like for you to work in the office twice a week remotely the rest of week.  If not located near one of our office you may work 100% remotely. <h3>Key Responsibilities: </h3><ul><ul><li>Take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution. </li><li>Troubleshoot customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues. </li><li>Support many elements of the Rackspace Cloud product portfolio, including RackConnect.</li><li>Adhere to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Build, secure, and maintain our multi-cloud infrastructure across AWS, Azure, GCP, and OCI. Ensure secure connectivity, rapid troubleshooting, and infrastructure scalability while supporting key initiatives like the Public Cloud Edge Security Service (PCESS).</li><li>Prevent security gaps, maintain operational efficiency, and ensure continued innovation in multi-cloud networking and edge security.</li><li>Configure, troubleshoot, and take escalations for Firewalls &amp; Load Balancers, Windows/Linux system administration, or Cloud Native Tooling.</li><li>Create documentation for support and operations tasks regarding the above tools</li><li>Mentor and train junior Rackers.</li><li>Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively.</li><li>Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution.</li><li>Design, schedule and coordinate maintenances.</li><li>Engineer and implement customized security solutions.</li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.</li><li>Collaborate and share knowledge with other Engineers on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum of eight years’ successful experience as a NetSec Engineer. </li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute for a degree requirement.</li><li>Required: CCNP/IE and F5.</li><li>Advanced knowledge of the principles of customer service management and delivery.</li><li>Demonstrated experience with customer retention (CRM).</li><li>Must have the experience with… AI/Machine Learning, Cloud Computing, Cybersecurity, DevOps Coding Skills, and Network/Systems Skills.</li>Disover your inner Racker:<b> <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b>Information on<b> <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  </b>offered is here.  </ul></ul><h3>Background Investigation </h3><ul><ul><li>This role will be supporting Government Customers and new hires will undergo an FBI Background investigation- Criminal Justice Information Services (CJIS).</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $105,100 - $154,110.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $111,800 - $164,010. ·       The anticipated starting pay range for California, New York City and Washington is: $122,500 - $179,630. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. #LI-MF1 <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

NetSec Security Engineer  IV

<b>Job Summary:</b>  You will be working in a dynamic environment and encouraged to come up with innovative solutions to technical problems, analyze and prioritize problems, putting users at the heart of every decision.  Your engagements will see you working directly with customers and prospects. You will have confidence in knowing your skills (and limitations), you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others.  <b>Work Location:  </b>Remotely within Mexico <h3>Key Responsibilities: </h3><ul><ul><li>Own and complete key tasks and deliverables, and collaborate with others to define and implement optimal, complete solutions based on stake holder’s needs.  </li><li>Deliver solutions that solve for new levels of complexity, scale, and performance, and in turn, enable breakthrough innovations. Create and apply frameworks, methods, best practices, and artifacts that deliver prescriptive guidance to customers, and publish and present the min large forums and across various media platforms.  </li><li>Assist on larger projects or run smaller opportunities independently. </li><li>Technical depth and hands-on implementation experience of various practices and tools in the DevOps toolchain.  </li><li>Comfortable rolling up their sleeves to design and code modules for infrastructure, application, and processes.  </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor’s degree in Computer Science, Engineering. or a related field, or equivalent experience,</li><li>3+years of hands-on experience with Azure Cloud egineering</li><li>Linux (AND/OR) Windows-based systems administration skills in a Cloud or Virtualized environment.  </li><li>Familiarity with automating, deploying, and provioning  applications, and provisioning infrastructure.  </li><li>Expert level knowledge and Hands-on experience with Infrastructure as Code, such as Terraform, or other tools.   </li><li>In depth understanding of IP networking, VPN's, DNS, load balancing and firewalls.  </li>Disover your inner Racker:<a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us <a href="http://know.LI-MF1" rel="noopener noreferrer nofollow ugc" target="_blank">know.</a><a href="http://know.LI-MF1" rel="noopener noreferrer nofollow ugc" target="_blank">LI-MF1</a> #LI-Remote

Cloud Practice Engineer III

<b>Snowflake Data Architect</b>We are looking for a Snowflake Architect who will perform mission critical duties in our data engineering strategy, contributing to and leading the development of our Enterprise Data and Analytics Platforms. The Snowflake Architect will mainly be responsible for expanding, optimizing, and monitoring our expanding data pipelines through meticulous architecting, intelligent business logic, consistent data governance, testing and continuous delivery.<b>Responsibilities</b>1.      Must have expertise in Azure and its integration with Snowflake to load/unload data.2.      Proficiency in complex SQL, Unix Shell/Python Scripting, performance tuning and database optimization techniques.3.      Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling).4.      Implement Enterprise data warehouse solutions with Snowflake.5.      Develop project requirements for end-to-end ETL using Snowflake. 6.      Improve existing data pipelines in cloud for data transformation and aggregation.7.      Make necessary on-going updates to modeling principles, processes, solutions, and best practices to ensure that the Snowflake is aligned with business needs of the environment. 8.      Responsible for end-to-end data analytics design and architecture for Snowflake in Azure.9.      Guide the team to handle configurations for multiple departments/groups within single environment stack.10.   Experience with data security and data access controls and design in Snowflake.11.   Act as Data domain expert for Snowflake in a collaborative environment to provide demonstrated understanding of data management best practices and patterns.12.   Address technical inquiries concerning customization, integration, enterprise architecture and general feature / functionality of Snowflake.<b>Required Knowledge and Level of Experience</b>1.      Certified Snowflake cloud data warehouse Architect (Desirable).2.      8+ years of experience implementing data management solutions (Required).3.      Expertise in Snowflake concepts like setting up Resource monitors, RBAC controls, scalable virtual warehouse, SQL performance tuning, zero copy clone, time travel and automating them.4.      Must have worked on at least one enterprise-wide end to end implementation of snowflake including a.      Enterprise wide RBAC in snowflakeb.      Data modelling for entire organizational data assets in snowflake c.      DR solutiond.      Performance optimizatione.      Best security practices in snowflakef.       Private connectivity implementation5.      Experience in Azure technologies such as ADLS, ADF, Azure functions, App Service etc. 6.      SnowSQL Experience in developing stored Procedures writing Queries to analyze and transform data. 7.      Design and Develop automated monitoring processes on Snowflake using combination of Python, PySpark, Bash with SnowSQL.

Data Architect - Snowflake

The HubSpot Administrator at Rackspace Technology is responsible for managing and optimizing marketing platforms, automation workflows, and technology integrations to support demand generation and customer engagement efforts. This role focuses on maintaining and enhancing HubSpot, CRM integrations, and marketing automation systems, ensuring seamless data flow and improving marketing efficiency. The ideal candidate has strong technical expertise in marketing platforms, automation, and system integrations.Fluent in English: Please submit a resume in English to be considered for the role. All interviews will be held in English.<b>Work Location:</b> Hybrid in CDMX and Edomex and Remote in Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.- The role can be worked hybrid working at least two days a week at our office located in Polanco, Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 40 KM of the office. - The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.<h3>Key Responsibilities</h3><ul><ul><li>Serve as the HubSpot administrator, managing workflows, lead scoring, automation, and troubleshooting.</li><li>Ensure seamless integration between HubSpot, CRM (Salesforce preferred), and other marketing tools.</li><li>Develop and maintain automation workflows to optimize lead nurturing and engagement.</li><li>Support campaign execution by setting up email, landing page, and form automation.</li><li>Monitor and troubleshoot data synchronization issues between marketing and sales systems.</li><li>Collaborate with IT and marketing teams to evaluate and implement new marketing technologies.</li><li>Maintain data hygiene and segmentation in marketing automation and CRM platforms.</li><li>Provide training and support to marketing teams on HubSpot and other MarTech tools.</li><li>Ensure compliance with data privacy regulations (GDPR, CCPA) in marketing automation processes.</li></ul></ul><h3>Qualifications &amp; Experience</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion, additional relevant experience may substitute the degree requirement</li><li>5+ years of experience in marketing operations, technology, or automation roles.</li><li>Strong expertise in HubSpot administration and marketing automation workflows.</li><li>Experience with CRM systems (Salesforce preferred) and API-based integrations.</li><li>Familiarity with Google Tag Manager, tracking pixels, and event tracking for marketing automation.</li><li>Basic knowledge of HTML/CSS for email and landing page customization.</li><li>Strong analytical and troubleshooting skills for system optimization.</li><li>Ability to collaborate cross-functionally with demand generation, sales, and IT teams.</li></ul></ul><h3>Preferred Skills</h3><ul><ul><li>Experience with Customer Data Platforms (CDPs) or lead enrichment tools.</li><li>HubSpot, Salesforce, or marketing automation certifications are a plus.</li><li>Background in digital marketing a plus</li></ul></ul>Fluent in English: Please submit a resume in English to be considered for the role. All interviews will be held in English.<b>Work Location:</b> Hybrid in CDMX and Remote in Mexico- The role can be worked hybrid working at least two days a week at our office located in Polanco, Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 40 KM of the office. - The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.#LI-AW1#LI-Remote#LI-Hybrid"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

HubSpot Administrator

As a Senior Cloud Business Consultant (FinOps) you will work directly with a book of enterprise customers to help them align their cloud technology adoption with their business strategies in the FinOps space. You will have the opportunity to advise the world’s largest AWS, GCP, and Azure customers on topics related to FinOps.  From cloud financial management, organizational governance, to cloud economics and cost allocation best practices, this role sits at the intersection of cloud, and you will have the opportunity to work with leaders in Engineering, Finance, Procurement, DevOps, and FinOps. Our primary services are designed to help customers mature through their FinOps journey, and your responsibility will be to advise, track progress, and help customers implement their cloud financial management roadmap, as they move through the Crawl --&gt; Walk --&gt; Run stages of the FinOps roadmap. In addition to supporting our customers, you will help us develop new strategies for the team, remain current in the market with our services, as well as help us identify other opportunities where we can work more deeply with our customers through our other managed and professional services offerings.<b>Work location</b>:  This role can be worked remotely in Canada in the provinces of Ontario, British Columbia, and Alberta only. <h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. </li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. </li><li>Expertise: Possesses a deep understanding of FinOps and the ability to meet customers where they are in their journey and help them accelerate their success. </li><li>Agility: The ability to adapt and respond to competing customer requests while working in a supportive and team-oriented manner. In addition, the ability to think outside the box and bring new innovative approaches to our practice.   </li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Ultimately, we are one team and bring a positive, people-first attitude every day.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Manage and deliver fast-paced, high-impact engagements with enterprise companies, resulting in further adoption of FinOps best practices and increased cloud maturity for our customers.</li><li>Build relationships with client-side and internal stakeholders across various business groups to drive successful engagements. </li><li>Deliver recommendations on topics ranging from cloud financial management, budgets, showback and chargeback, organizational management, policy and governance, and other topics related to FinOps. </li><li>The potential to serve as a multi-cloud subject-matter expert, helping clients plan and execute efficient adoption and integration of cloud technologies and platforms across all three hyperscalers, AWS, Azure, and GCP. </li><li>Enable clients to understand and use their cloud data across technical and non-technical business units. </li><li>The ability to support large contractual negotiations, such as the AWS Private Pricing Program.</li><li>Excellent data analysis skills and strong comfort in data presentation using tools such as Excel, PowerBI, Alteryx, SQL and other data analysis techniques.</li><li>Excellent written and verbal communication skills, with the ability to reach a wide range of senior technology leaders both within our organization and with our customers.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Foundational knowledge of AWS, Azure or GCP, preferably AWS. </li><li>Deep understanding of public cloud FinOps best practices. FinOps certifications preferred. </li><li>Understanding of other core public cloud functionality, such as AWS organizational structure, IAM roles and policies, Private Pricing Programs, as well as an understanding of how a cloud resale business operates.</li><li>Strong data analysis skills and the ability to translate data into insights in a simple and elegant way. </li><li>Background in business, finance or engineering preferred. </li></ul></ul><h3>Skills</h3><ul><ul><li>Cloud Consulting</li><li>Communication</li><li>Customer Service</li><li>Data Analysis</li><li>Relationship Management</li><li>Presentation Building </li><li>Process Improvement </li><li>Technical Engagement Management </li><li>Business Strategy</li><li>Cloud Strategy</li></ul></ul><h3>Education/Experience</h3><ul><ul><li>High School Diploma or regional equivalent required. </li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement.</li><li>3 - 5 years of experience in Public Cloud FinOps, Cloud Consulting or Cloud Strategy required </li></ul></ul><h3>Certifications</h3><ul><ul><li>Cloud certifications (e.g., AWS Cloud Practitioner or Solutions Architect) preferred. </li><li>Bonus points for Cloud Management Platform experience (e.g., CloudHealth, Flexera, Apptio, etc.) </li><li>Bonus points for FinOps foundation certifications (e.g., FinOps Certified Practitioner, FOCUS Analyst, etc.)</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment. </li><li>Moderate levels of stress may occur at times. </li><li>May require long periods sitting and viewing a computer monitor. </li><li>No special physical demands required. </li></ul></ul><b>Work location</b>:  This role can be worked remotely in Canada in the provinces of Ontario, British Columbia, and Alberta only. #LI-AW1#LI-Remote"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Cloud Business Consultant (FinOps)

<b>Job Description:</b> As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.<b>Key Responsibilities:</b><b>Architectural Oversight:</b>Design, implement, and optimize cloud architectures for performance, security, and scalability.Conduct Well-Architected Framework reviews.<b>Complex Troubleshooting:</b>Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.Debug Lambda functions, API Gateway configurations, and other advanced AWS services.<b>Security:</b><b>I</b>mplement advanced security measures like GuardDuty, AWS WAF, and Security Hub.Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).<b>Automation &amp; DevOps:</b>Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.Automate infrastructure scaling, updates, and monitoring workflows.Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.Develop and maintain Helm charts for consistent application deployments.Implement GitOps workflows<b>Disaster Recovery &amp; High Availability:</b>Design and test failover strategies and disaster recovery mechanisms for critical applications.Cluster Management and OperationsDesign, deploy, and manage scalable and highly available EKS clusters.Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.<b>Team Leadership:</b>Provide technical guidance to Level 1 and 2 engineers.Create knowledge-sharing sessions and maintain best practices documentation.<b>Cost Management:</b>Implement resource tagging strategies and cost management tools to reduce operational expenses.  <b>Required Skills and Qualifications:</b><b> Technical Skills:</b>   Deep understanding of AWS core services and advanced features.   Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.   Experience with AWS CloudFormation and Terraform.   Knowledge of AWS security best practices, identity and access management, and networking.   Capacity Planning: Analyze future resource needs and plan capacity accordingly.   Performance Optimization: Identify and resolve performance bottlenecks.   Migration and Modernization: Lead complex migration and modernization projects.<b>Soft Skills:</b>  Excellent problem-solving and analytical skills.   Strong communication and interpersonal skills.   Ability to work independently and as part of a team.   Customer-focused approach. <b>Certifications (Preferred):</b>   AWS Certified Solutions Architect - Professional   AWS Certified DevOps Engineer - Professional   AWS Certified Security - Specialty

AWS Cloud Engineer III - Pune/Bangalore/Delhi

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