Rackspace

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% uptime. The shift manning is designed to be 24/7/365, this means shifts will comprise weekdays and weekends, including bank holidays. The night shift position works 4 days à 9 hours (+ 1hr break time)<h3>Key Accountabilities </h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support</li><li>Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components</li><li>Troubleshoot simple operating system storage issues including, disk management and RAID technologies</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required</li><li>Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Provide technical communication relating to customer configurations in a concise, professional manner</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed</li><li>Execute and maintain meticulous 5S and housekeeping practices</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li></ul></ul><h3>Key Performance Indicators</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support </li><li>Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations</li><li>Demonstrate the ability to successfully complete customer configuration maintenance and hardware troubleshooting </li><li>Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required </li><li>Customer configuration maintenance are quality controlled and adhere to published policy and process to ensure Global alignment </li><li>Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events </li><li>All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method </li><li>All customer interactions, both internal and external, are conducted in a manner that delights customers </li><li>Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date </li><li>All areas of responsibility are clean and organized with specific areas designated for all moveable items </li></ul></ul><h3>MAIN CONTACTS (external/internal)</h3><ul><ul><li>Data Center Operations Senior Manager (daily: direct manager) </li><li>Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks) </li><li>External Customers/Vendors (varies: configuration planning and status communication) </li><li>External Vendors (varies: supervision and oversight of work undertaken) </li></ul></ul><h3>REQUIREMENTS</h3><ul><ul><li>Educated to GCSE level or equivalent (Realschulabschluss); education in a technical vocation required, preferably in a Data Center environment </li><li>Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required  </li><li>Previous experience in a customer service oriented position preferred </li><li> Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred </li><li>Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends </li><li>Must be able to prioritize work in a fast paced, high pressure environment </li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette </li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software  </li><li>Must be able to lift 50 lbs / 25 kg over head </li><li>Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) </li></ul></ul><h3>Success in the role requires the following personal qualities</h3><ul><ul><li>Effective Communicator </li><li>Self Starter </li><li>Team Player </li><li>Welcomes Feedback </li><li>Ability to Identify Problems </li><li>Solicits input from others when making decisions </li></ul></ul>#LI-JH1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Germany

Frankfurt

Data Center Operations Technician

Atlassian

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Are you passionate about engaging with Enterprise customers and have experience with software retention? Do you enjoy working in smaller teams, while also being part of a company that's experiencing outstanding growth? Are you a curious person, always looking for the right approach to maximize value with all your customers? Our Enterprise Customer Retention team's mission is to maximize revenue retention and lead strategic migration and expansion efforts; all while providing a seamless customer experience that ensures continued health and loyalty. If this sounds exciting, then read on!More about the team and the role:Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion and migration opportunities by aiming to understand our customer's goals and then sharing how Atlassian's solutions can help achieve them.We overcome objections by listening and then identifying challenges and resolving blockers that may prevent customers from maintaining their existing suite of solutions. Every Enterprise Customer Retention Specialist bridges the gap between sales and customer success by collaborating with account teams and channel partners to support strategic account planning, verifying pricing and license expiration dates, and sharing feedback on the growing needs of a customer.You will report to the Customer Retention Manager.This position is available remotely either in Germany, the Netherlands, the UK or France<h3>In the first 90 days, we'll expect you to:</h3><ul><ul><li>Gain experience with enterprise software renewals and account management practices</li><li>Manage team members and partners through Atlassian's communications channels and eagerness to implement constructive feedback</li><li>Collaborate with internal and external parties to reduce churn and expand the customer base</li><li>Simplify complexity and listen to feedback for customer experience improvement</li><li>The discovery skills and curiosity to uncover opportunities for expansion</li></ul></ul><h3>Required experience:</h3><ul><ul><li>One or more years of proven experience in account management, software renewals, customer success, or other relevant positions</li><li>Experience in forming partnerships with important internal and external members, and build trust on the phone and on video across several countries and cultures</li><li>Experience meeting or overachieving on performance goals</li><li>Fluency in German and English</li></ul></ul><h3>Responsibilities include:</h3><ul><ul><li>Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through inside sales techniques over the phone, video, and email while also mitigating churn risk.</li><li>Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support</li><li>Increase customer awareness of Atlassian's product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle</li><li>Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners</li><li>Maintain a healthy pipeline by logging sales and renewal activities, customer data, and customers' status within internal systems</li></ul></ul>#LI-OR1Our perks &amp; benefitsTo support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Munich

Enterprise Customer Retention Specialist, DACH

Rackspace IT Managed Services is responsible for the delivery of a global IT Service Operations capability for a number of internal and especially external IT systems and technologies.  The key purpose of the role is to provide IT design support, IT implementation and 3rd level capability in the management of a wide range of technologies within the Windows® server environment, with responsibilities in design validation and standards assurance, alongside troubleshooting (trouble to resolve) and Change and Release implementation support.  The role holder will be highly motivated, customer focused and experienced in supporting design, implementation and operation of enterprise infrastructure service support which is highly technical in nature. <h3>Responsibilities:</h3><ul><ul><li>Design and Implementation of solutions/changes incl. proper transition to operation </li><li>Incident management</li><li>Change management</li><li>Problem analysis and definition of service improvement potentials</li><li>Single point of contact for the customer for all issues in the regarding area in the operation phase</li><li>Documentation and further team quality tasks </li><li>Close cooperation with several global suppliers</li></ul></ul><h3>Required Skills:</h3><ul><ul><li>MS Skype for Business Server incl. Enterprise Voice and/or MS Teams incl. direct routing </li><li>MS Active Directory </li><li>MS Windows Server</li><li>Understanding the principles of the interaction of network services (DNS, DHCP, Proxy, Firewalls)</li><li>English language (fluently) </li></ul></ul><h3>Desirable skills:</h3><ul><ul><li>Knowledge of Audiocodes gateways and Session Border Controllers</li><li>German language skills </li><li>Basic knowledge of ITIL process models </li><li>#LI-JP1</li><li>#LI-Remote</li></ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Microsoft Engineer Voice / Messaging

Acronis

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Product Marketing Manager who is ready to join us in creating a #CyberFit future and protecting the digital world! 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up

WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our Email Security solutions. You will:
<ul>
<li>Be our product marketing lead for our Email Security solution.You'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be the primary GTM partner for Product Management counterparts.From them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our Segment (Solution) Marketing leads.You will work closely with the Segment leads as they work on ensuring your product is covered in our various global and regional marketing campaigns. In turn, they will support you with the insights and messaging to use to tune your product messaging and content.</li>
<li>Develop, own and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate in our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Have owned responsibility for cybersecurity on the endpoint, email, CASB, or other closely related security solution in a SaaS, consumption-based, multi-tenant model.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management required.</li>
<li>Experience with planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets.</li>
<li>Knowledge of both Provider and business customer SMB through Enterprise IT environments is required, with specific experience working with MSPs highly important.</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content develpment</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams.</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person.</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential..</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies.</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills in your native language required</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  Enhanced by AI technologies and blockchain-based data authentication, this all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Berlin

Senior Product Marketing Manager, Email Security (w/d/m)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Lead Product Marketing Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our endpoint management solutions. You will:
<ul>
<li>Be our product marketing lead for our Endpoint Management solutionsYou'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework</li>
<li>Be the primary GTM partner for Product Management counterpartsFrom them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets</li>
<li>Be a key partner to our Segment (Solution) Marketing leadsYou will work closely with the Segment leads as they work on ensuring your product is covered in our various global and regional marketing campaigns. In turn, they will support you with the insights and messaging to use to tune your product messaging and content</li>
<li>Develop, own and execute a marketing plan for your productWorking with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolsetYou will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleaguesPartnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy</li>
<li>Build productive relationships with the sales teamsYou'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors</li>
<li>Be a public-facing representative for your productYou will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point</li>
<li>You'll use our processes and tools like Jira and SharePoint to track your work and collaborate in our team</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company</li>
<li>Have owned responsibility for an endpoint management, RMM, security or other closely related product delivered in a SaaS, consumption-based, multi-tenant model</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management required</li>
<li>Experience with planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets</li>
<li>Knowledge of both Provider and business customer SMB through Enterprise IT environments is required, with specific experience working with MSPs highly important</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content development</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important</li>
<li>High energy and enthusiasm – the type that is contagious with its potential</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills </li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  Enhanced by AI technologies and blockchain-based data authentication, this all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Senior Product Marketing Manager, Endpoint Management (w/d/m))

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Consumer Solutions Marketing Manager  who is ready to join us in creating a #CyberFit future and protecting the digital world!
As part of our Product and Solutions Marketing organization and reporting directly to our Vice President of Product Marketing, this highly visible, global role will be serving as half solutions marketing lead and half product marketing lead. You’ll look after our marketing strategy and execution for all things Consumer segment, and our Cyber Protect Home (Office - former “Acronis True Image”) product.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>As part of our Product and Solutions Marketing organization and reporting directly to our Vice President, this highly visible and strategic role will be serving as our regional solutions marketing lead for all of our target audiences and our full portfolio of products</li>
<li>Be the solutions marketing lead for Acronis in EuropeYou will work hand-in-hand with the Regional Marketing and Sales leads on marketing strategy, plan, and execution, represent the company at meetings and conferences in the region, and ensure business success for campaigns, events and sales at a regional and country and often, local level</li>
<li>Live in the region and be the voice of the region back into Product and Solution MarketingIt is critical that the global team gets insights into the technology trends, challenges, competitive landscape, and unique market differences to build global messaging with broader relevance</li>
<li>Collaborate closely with your peer global product, segment and ecosystem marketing leadsIt will be critical to be up-to-date on all company news, product updates, new integrated solutions, and segment-focused initiatives to be able to help integrate initiatives at the global and local level</li>
<li>ContentAuthor, video, record, review, present, evangelize, demo and generally own the messaging and content for marketing, channel, etc in region. You’ll often be taking global messaging and content and ‘regionalizing’ it for execution. Sometimes you will own and drive content for events, campaigns, and sales plays specific to only the region, drawing from source content that is global. And you’ll do lots of review/approve work to ensure we deliver with quality and consistency</li>
<li>PlanWhile you will contribute to a broader marketing plan owned by the Regional Marketing lead, you will be responsible for creating and recommending portions of the plan regarding content, potential winning sales plays, and helping to select/prioritize the right global activities for additional execution within region to help drive the numbers</li>
<li>Represent marketing at a technical level – including trainingUnlike your campaign, digital, partner and field marketing peers, you will be the go-to person to on questions regarding products, solutions, features, competitive differences, and expected to personally drive demos at shows and engage partners and customers when called upon. At times, you may be asked by your regional marketing peers or the local sales teams to offer and conduct training</li>
<li>Meet with partners and customers, building close relationships in the fieldWith your common mission, it is expected to join in external meetings and regional sales and marketing internal planning sessions to propose, contribute, commit, and then bring back this insight into the global team</li>
<li>Work within our operational processes and system to ensure work is documented, tracked, measured, and reported onYou’ll bring some best practices from prior experiences, and work with your virtual team to help ensure business targets and KPIs for the company’s investments are met</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>10+ years of Product and/or Solutions marketing experience within the IT industry, with B2B experience required, B2C a big plus</li>
<li>Segment experience with Service Providers, especially MSPs required, as well as the IT needs of the different end customer markets from SMB through Enterprise. Knowledge of complex Channel environments a strong plus</li>
<li>Experience with SaaS and within the cybersecurity market required. Strong knowledge in backup and disaster recovery markets a closer</li>
<li>Experience working in the Field with knowledge of commercial relationships and sales organizations and processes required</li>
<li>Front-line manager experience at an established high-tech company preferred with an understanding of planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets</li>
<li>Successful track record of cross-functional, cross-company collaboration</li>
<li>Comfort with high levels of ambiguity and proven ability to have impact and influence a highly virtualized, matrixed, global team</li>
<li>A self-driven, self-starter requiring minimal supervision, able to accept a mission and goal, and create plans and reports to share progress</li>
<li>Strong problem solving and executive presentation skills important with ability to present to partners, analysts, blog under your own byline, and prior experience taking the stage at major events</li>
<li>Experience working across tech and business teams, representing the voice of the customer and partner, and finding creative ways to engage and get feedback is especially important</li>
<li>High energy and enthusiasm – the type that is contagious with its potential</li>
<li>Outstanding communications skills – written, presentation, verbal</li>
<li>Travel will be international and may be 25% or more, according to company health and safety policies</li>
<li>English fluency required with fluency in at least one other major European language</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances 
#LI-MC1

Senior Manager, Europe Solutions Marketing (w/d/m)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Product Marketing Manager – Backup who is ready to join us in creating a #CyberFit future and protecting the digital world!
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO

As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our Backup solutions.
<ul>
<li>Be our product marketing lead for our Backup solutions.You'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be the primary GTM partner for Product Management counterparts.From them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our Segment (Solution) Marketing leads.You will work closely with the Segment leads as they work on ensuring your product is covered in our various global and regional marketing campaigns. In turn, they will support you with the insights and messaging to use to tune your product messaging and content.</li>
<li>Develop, own and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate in our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Experience with planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets.</li>
<li>Knowledge of both Provider and business customer SMB through Enterprise IT environments is required, with specific experience working with MSPs highly important.</li>
<li>Have owned responsibility for a Disaster Recovery, DRaaS and/or Backup related product delivered in a SaaS, consumption-based, multi-tenant model.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management required.</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content develpment</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams.</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person.</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills in your native language required.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies.</li>
</ul>
*Please submit your resume and application in English.
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Senior Product Marketing Manager - Backup (m/w/d)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Product Marketing Manager who is ready to join us in creating a #CyberFit future and protecting the digital world! 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up

WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our Disaster Recovery solutions. You will:
<ul>
<li>Be our product marketing lead for our Disaster Recovery solutions.You'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be the primary GTM partner for Product Management counterparts.From them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our Segment (Solution) Marketing leads.You will work closely with the Segment leads as they work on ensuring your product is covered in our various global and regional marketing campaigns. In turn, they will support you with the insights and messaging to use to tune your product messaging and content.</li>
<li>Develop, own and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate in our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Have owned responsibility for a Disaster Recovery, DRaaS and/or Backup related product delivered in a SaaS, consumption-based, multi-tenant model.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management required.</li>
<li>Experience with planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets.</li>
<li>Knowledge of both Provider and business customer SMB through Enterprise IT environments is required, with specific experience working with MSPs highly important.</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content develpment</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams.</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person.</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies.</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills in your native language required.</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  Enhanced by AI technologies and blockchain-based data authentication, this all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Senior Product Marketing Manager, Disaster Recovery (w/d/m)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Product Marketing Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up

WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our core platform and product known as Acronis Cyber Protect and Acronis Cyber Protect Cloud. You will:
<ul>
<li>Be the product marketing lead - Acronis Cyber Protect and Acronis Cyber Protect Cloud.You'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be the primary GTM partner for Product Management counterparts.From them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our Segment (Solution) Marketing leads.You will work closely with the Segment leads as the work on positioning and messaging the portfolio to the market, with the core platform at the center of the action. In turn, they will support you with the insights and messaging to use to tune your product messaging.</li>
<li>Develop, own and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate in our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Have owned responsibility for automation solutions or in adjacent areas like RMM and PSA required. Experience marketing a product delivered in a SaaS, consumption-based, multi-tenant model required.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management a strong plus.</li>
<li>Experience with planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets.</li>
<li>Specific knowledge of MSP business models and the automation of their processes in service delivery required. Additional knowledge of providers and B2B IT services highly desirable.</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content development</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams.</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person.</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills in your native language required.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies.</li>
<li>Fluent in English (both written and verbal)</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Senior Product Marketing Manager - Automation (m/w/d)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. Acronis is growing rapidly and leading the market with innovative solutions to drive growth. Our technology is constantly evolving and new features are being added with each release.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to our Director of Product Marketing. In this highly visible, global role you’ll look after our marketing messaging, positioning, product marketing plan and GTM execution for our core platform and product known as Acronis Cyber Protect and Acronis Cyber Protect Cloud. You will:
<ul>
<li>Be the product marketing lead - Acronis Cyber Protect and Acronis Cyber Protect Cloud.You'll be the marketing organization's go-to expert on the roadmap, features, functions, use cases and target users while owning creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be the primary GTM partner for Product Management counterparts.From them you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then you'll lead with building a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our Segment (Solution) Marketing leads.You will work closely with the Segment leads as the work on positioning and messaging the portfolio to the market, with the core platform at the center of the action. In turn, they will support you with the insights and messaging to use to tune your product messaging.</li>
<li>Develop, own and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll build a comprehensive plan that links all launches, campaigns, events, and sales plays with content, coverage and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Own the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, powerpoint - communicate your product's story in every format and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis. You will also provide tradeshow support serving on 'the booth' and ensuring that sales presentations of your product are on message and on point.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate in our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>7+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Have owned responsibility for a platform-play product delivered in a SaaS, consumption-based, multi-tenant model.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, backup, disaster recovery, and endpoint management required.</li>
<li>Team lead experience with skills in planning, resourcing, budgeting, handling dependencies, long-term roadmaps, Agile environments, project management, virtual teaming, and global markets.</li>
<li>Knowledge of both Provider and business customer SMB through Enterprise IT environments is required, with specific experience working with MSPs and provider automation tools like PSA and RMMs highly important.</li>
<li>Ability to dive deep in technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos and content development</li>
<li>Successful track record of cross-functional, cross-company collaboration with comfort with high levels of ambiguity in highly virtualized, matrixed, global teams.</li>
<li>Strong problem-solving and executive presentation skills are important with ability to present to partners and analysts, blog under your own byline, and prior experience and comfort delivering presentations internally or to external audiences - over Zoom or in person.</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customer is especially important.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>US Native English fluency with exceptional written, verbal, and presentation creation skills.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 25% and in accordance with company health and safety policies.</li>
</ul>

WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Lead Product Marketing Manager - Platform (w/d/m)

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Cloud Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English and German</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-VB1

Cloud Partner Success Manager - DACH Region (m/w/d)

Rackspace Technology are looking for an AWS Lead Engineer to deliver Complex Cloud Operations on Amazon Web Services. Complex Cloud Operations for AWS includes a wide range of services and features to help customers make the most out of their chosen hosting platform, accelerate adoption of Cloud in their business and improve upon traditional hosting strategies.  The AWS Lead Engineer plays an integral part in delivering Complex Cloud Operations to AWS customers. With a strong background in Enterprise support environments, you will help customers manage change, minimise risk, optimise operations and support business growth through pro-active and personable interactions. You will build long-term customer relations, understanding their business goals and operational capability in order to best align and manage Rackspace resources and services, and drive outstanding customer outcomes. In this pivotal, autonomous and varied role, you will manage complex problems as well as be a proactive and consultative resource to help customers plan for their future growth and the continual adoption of emerging technologies and best practices. You will act as a senior escalation point, orchestrating technical teams and resources to provide seamless support for your customer’s online strategy. You will be responsible for achieving security, scalability and performance through deep knowledge of automation, scaling, application lifecycle management, Continuous Deployment and Integration. The right candidate for the role will be adept at managing senior stakeholders, complex service delivery systems, co-ordinating Rackspace and customer teams around complex business and technical situations, always delivering within established timescales and exceeding customer’s expectations. To facilitate strong, personable customer relationships, travel will be required to customer sites, with occasional international travel.<h3>Key Accountabilities</h3><ul><ul><li>Provide Fanatical Support for Rackers and customers </li><li>Act as a consultative resource for customers to assist them in achieving their business objectives </li><li>Drive the adoption of Cloud technologies for the benefit of the customer </li><li>Pro-actively seek opportunities to improve customer’s solution architecture and operation </li><li>Manage and oversee migrations of customers solutions to Cloud </li><li>Ensure appropriate technical documentation is in place for customer solutions </li><li>Provide strategic and operational guidance that will allow customers to continually optimise their Cloud environments to achieve their business goals and maximise return on investments</li><li>Help customers transition their applications into the cloud through detailed planning and migration support for moving legacy application portfolios to Cloud </li><li>Drive strong customer satisfaction (NPS) through Fanatical Support </li><li>Own issues, and escalations and drive collaboration with other teams to find speedy resolutions  </li></ul></ul><h3>Person Specification</h3><ul><ul><li>Customer obsessed – works vigorously to earn and keep customers trust, and an ability to continually anticipate and meet their needs </li><li>A blend of commercial and operational acumen </li><li>Experience in owning of account planning activities, service improvement or business development activity </li><li>Versatile and able to thrive in a hyper-growth environment </li><li>Operates well in an environment of rapid change and comfortable operating with autonomy </li><li>Experience of influencing leaders and presenting to external customers </li><li>Ability to meet challenging targets within tight deadlines </li><li>Detailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologies </li><li>Understanding of Service Management best practices frameworks such as ITIL</li><li>Exposure to operational management within a critical environment </li><li>Effective troubleshooting and analytical skills and ability to manage complex and technical projects </li><li>A great attitude with internal customers and external parties, excellent written, verbal, and communications skills </li><li>Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes </li><li>Strong rapport and relationship building skills with both internal departments and external customers </li><li>Good communication skills and an ability to develop relationships with customer external stakeholder’s levels </li><li>Knowledge of Amazon Web Services and its products &amp; services </li></ul></ul><h3>Technical Capabilities</h3><ul><ul><li>Strong customer focus, with an ability to continually anticipate and meet their needs </li><li>Excellent working knowledge of Amazon Web Services, Compute, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking, ECS, EKS etc. </li><li>Experience of hosting web applications across a wide variety of Webserver and Database technologies </li><li>Monitoring tools such as AWS CloudWatch </li><li>Experience of architecting and managing production environments across Physical, Virtualised and Cloud technologies </li><li>Knowledge of DevOps best practices and CI/CD tools </li><li>Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes </li><li>Certification in AWS (Associate or Professional) </li><li>#LI-JB2</li><li>#LI-remote</li></ul></ul>#LI-JB2#LI-remoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Lead Engineer - AWS

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team, we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. Primary ObjectivesThe customer from the automotive industry is operating a VMware Horizon environment on-prem (4000 clients). They want to start using VDIs in the cloud, not put more capacity in their data center. It's not decided if they are using AWS Workspaces or Azure Virtual Desktop. Because of the customer’s environment, both solutions have pros and cons. The project is intended to run for three years and should transition into an operations mode. There will be no big-bang migration, rather an iterative approach to bring more and more use cases into the cloud. Related topics like Microsoft Intune are not in the focus for the beginning of the project. <h3>Skillset</h3><ul><ul><li>either AWS Workspaces or Azure Virtual Desktop; </li><li>common automation technologies in that area</li></ul></ul><h3>Details</h3><ul><ul><li>Start Date: asap</li><li>End Date: 31 December 2023</li><li>Days per Week: 5</li><li>Location: DE - onshore</li><li>Language: DE</li></ul></ul>#LI-Remote#LI-KD1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Delivery Engineer - Contractor Role

Rackspace is the multicloud solutions expert. Named a „best place to work” year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent, and our Fanatical Experience™ is renowned by customers throughout the industry! The Rackspace Consulting Architecture team provides guidance, advice and best-practice to customers in their digital transformations. We develop future-proof technical solutions for complex business problems. We architect for innovation.Primary ObjectivesThe customer from the automotive industry is operating a VMware Horizon environment on-prem (4000 clients). They want to start using VDIs in the cloud, not put more capacity in their data center. It's not decided if they are using AWS Workspaces or Azure Virtual Desktop. Because of the customer’s environment, both solutions have pros and cons. The project is intended to run for three years and should transition into an operations mode. There will be no big-bang migration, rather an iterative approach to bring more and more use cases into the cloud. Related topics like Microsoft Intune are not in the focus for the beginning of the project.<h3>Skillset</h3><ul><ul><li>Either AWS Workspaces or Azure Virtual Desktop</li><li>Common automation technologies in that area</li></ul></ul><h3>Details</h3><ul><ul><li>Start Date: asap</li><li>End Date: 31.12.23</li><li>Days per Week: 5 </li><li>Location: DE - onshore</li><li>Language: DE</li></ul></ul>#LI-Remote#LI-KP1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Consulting Architect - contractor role

Rackspace are the multicloud solutions experts. Consistently named a 'best place to work' year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. As a leader in the Gartner Magic Quadrant for Public Cloud MSPs, our Fanatical Experience™ is renowned by customers throughout the industry!Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with expertise in Azure to deliver cloud transformational outcomes into Rackspace’s clients. Ideally, you will have experience working in a consulting role, leading multiple junior-mid level engineers to deliver automated, secure and robust cloud infrastructure solutions. The unique #Racker culture welcomes all passionate technologists, and at Rackspace you will find that technical career paths are truly valued and celebrated. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Germany with immediate access to the latest certifications and world-class training schemes!<h3>Responsibilities </h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams.</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Proven hands-on experience with Azure.</li><li>Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker. </li><li>Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.</li><li>Technical skills in as many of these as possible: Public Cloud architecture (Azure), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)</li><li>Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.) </li><li>Previous exposure to large-scale system design.</li><li>Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.</li><li>Strong communication skills, customer facing experience desirable.</li></ul></ul>#LI-LP2 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Azure DevOps Engineer

Apply to undefined Cyber Security Jobs in Germany in companies remotely and near you. New undefined Cyber Security Jobs in Germany added daily.

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