Lucid Motors

<b>Leading the future in luxury electric and mobility</b>At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.We are currently seeking a Technical Content Manager to join our Diagnostic Systems team.In this role you will interface with various teams to gather, edit, release, maintain diagnostic information and procedures contained in the diagnostics database.<h3>The Role:</h3><ul><ul><li>Maintain diagnostic information and procedures contained in the diagnostics database</li><li>Interface between Manufacturing, Service, Diagnostic Systems, and Component Engineering teams to gather technical information</li><li>Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting for internal tools</li><li>Ensure content is authored as per lucid standard.</li><li>Validate information for accuracy and use a routing and review process for document approval</li><li>Understand technical problems and communicate them effectively to non-technical teams.</li><li>Comprehend technical content and communicate them effectively to relevant stakeholders</li><li>Ensure complete content coverage and formatting.</li><li>Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases.</li><li>Report status updates on a regular basis.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>3+ years of experience in Technical writing.</li><li>Aptitude with transcribing non-technical writing into comprehensible content.</li><li>Interpersonal Communication Skills.</li><li>Self-directed and able to work independently with little supervision.</li><li>Proficient in Jira, Mircosoft Word, Excel.</li><li>Basic understanding of HTML.</li><li>Passion of Automotive content.</li></ul></ul><h3>Preferred Qualifications:</h3><ul><ul><li>Authoring instructions and procedures type technical document experience.</li><li>Technical understanding of Electric Vehicle architecture.</li><li>Familiarity with Electric Vehicle troubleshooting procedures.</li><li>Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics knowledge base for use by non-engineers.</li><li>Collaborate with various engineering and quality teams to gather technical information.</li><li>Edit content according to a style guide and enforce organization standards.</li></ul></ul><b>Salary Range</b>: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.·       California (Bay Area) - $108,000 - $154,000 <b>Additional Compensation and Benefits</b>: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.<b>Notice regarding COVID-19 protocols  </b>At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details. Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team. <b>To all recruitment agencies</b>: <i>Lucid Motors </i><b><i>does not</i></b><i> accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. </i>

Newark

Technical Content Manager - Diagnostic Systems

Atlassian

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With Atlassian’s TEAM Anywhere approach to distributed work, we’re able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment Team further.Atlassian is looking for a collaborative  <b>Senior Program Manager</b> to join our Talent Acquisition Strategic Programmes Team. You will create quality, efficiency and velocity for all of Atlassian through the expansion and adoption of our global programs related to Talent Acquisition. This is a fantastic opportunity to make an impact within a globally distributed team and to touch a variety of work streams. As a valued contributor of this team, you will have experience delivering projects, outcomes and a passion for people.<h3>What you'll do:</h3><ul><ul><li>Partner and provide strategic direction with the team to help reach our program goals at a global level.</li><li>Manage a variety of program initiatives. Build on program initiatives in partnership with program SMEs.</li><li>Create compelling presentations and reports guided by data and effective storytelling that enable stakeholders to make educated and informed decisions.</li><li>Facilitate workshops and meetings amongst internal stakeholders to drive agreement and decisions to advance programme goals.</li><li>Participate in updating and owning parts of the operational calendar/cadence for programs with the team to ensure delivery of roadmap on a weekly basis.</li><li>Engage with key leaders within each business stream to influence and motivate change.</li><li>You will engage with cross functional teams to build positive and collaborations and ensure programmes are operating and implementing according to goals and needs.</li><li>Manage,direct, and drive communications. This includes audiences from within the Talent Acquisition function and across various business teams where programs are live</li><li>Ensure successful implementation across the company where programs are live</li></ul></ul><h3>Background:</h3><ul><ul><li>3+ years of experience in Talent Acquisition, Human Resources and People programs.</li><li>Successful track record in implementing, and delivering key people programs and showing direct, positive linkages to the achievement of business strategy or OKRs</li><li>Experience in project management and delivering high quality presentations, communications, and artefacts to several stakeholder audiences</li><li>Experience working with large-scale, change and transformations, including knowledge of change management best practices</li><li>Formal training in Agile methodology, technology, and product development is beneficial</li></ul></ul><b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Sydney

Senior Program Manager, TA Strategic Programs

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamWe're hiring a General Ledger Accountant, reporting to the Senior Manager of General Ledger.This is a remote role and you will be a member of the Corporate and International accounting team at Atlassian which looks after the general ledger and running the month end close process, our work includes most general ledger accounts except revenue and tax. You will work with several members of the accounting team in addition to working with FP&amp;A to meet monthly deliverables. You will also communicate with the external accountants and auditors to ensure that all accounting compliance matters are up to date.You enjoy numbers and have 2+ years experience in an accounting role in a multinational company or audit firm (preferably in a public company environment subject to SOX). Prior exposure to balance sheet reconciliations and accruals is a bonus. We’d love for you to have experience using Oracle Fusion or another equivalent system (e.g., SAP, Netsuite) and have intermediate experience in Excel. Finally, you enjoy working with other departments/functions to ensure accurate and timely financial accounting.<h3>What you'll do</h3><ul><ul><li>Manila work hours match Australian hours and start at 9am AEST (6am Manila)</li><li>Responsible for R&amp;D and COGS functional expenses, and other areas as assigned. </li><li>Have a understanding of month end accruals</li><li>Perform accurate reporting and reconciliation for assigned areas following our monthly close schedule.</li><li>Work with Accounts Payable and Procurement on coding questions (department, account, amortization period).</li><li>Perform daily and end of month reconciliations and book journal entries to the general ledger.</li><li>Develop knowledge of and work with FP&amp;A, Technical Accounting, Payroll, Accounts Payable and partners</li><li>Field audit requests: preparing supporting documentation and resolving questions from external auditors.</li><li>Resolve accounting issues, and help apply US GAAP and PFRS accounting policies for assigned areas.</li><li>Partner with the team to improve system automation to help scale accounting operations.</li><li>Collaborate with the team to improve system automation in and effort to help scale accounting operations and help with other projects to support the operations accounting team</li></ul></ul><h3>Your background</h3><ul><ul><li>Bachelor's degree in Accounting</li><li>CPA and Big 4 accounting experience is preferred</li><li>2 to 3 years of public accounting and/or industry experience (preferably in a environment subject to SOX) or you are an experienced certified accountant in a global, BPO or shared services company</li><li>Experience with Oracle Fusion or another equivalent system (e.g., SAP, Netsuite).</li><li>Knowledge and use of Microsoft excel (can perform complex functions)</li><li>Experience in GL accounting including preparation of balance sheet reconciliations, journal entries</li></ul></ul>You can read more about our benefits such as health coverage, volunteer days etc. below:<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Manila

General Ledger Accountant

DAZN

Join DAZN Hyderabad as Engineering Manager for our Node.JS  Back-End team! We are looking for a compassionate and dedicated engineering manager to work with highly capable and empowered teams. You bring out the best in your team! If you are someone with an eye for seeing where and when technical and workflow decisions improve our maintenance overhead and product roadmaps, then you will enjoy leading this team and key projects.The DAZN Hyderabad Engineering team prioritise a strong work culture of Software Craftsmanship through Test-Driven Development, Pair and mob Programming and Continuous Delivery and Improvement. Our multi-functional, autonomous teams collaborate through all phases of the product development process. They making their own product &amp; dev choices. We focus on Customer research, building what our customers actually want. As a leader, you will empower your teams to create the right solutions for customers.You will be a thoughtful communicator within your engineering teams and across the broader organization. You will have the drive to build the best product.This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life. Benefits will include access to DAZN, an annual performance related bonus, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind),  learning and development resources and access to our internal speaker series and events.<h3>What You’ll Own:</h3><ul><ul><li><b>Product Excellence: </b>The technology and components to delight our users, improve quality, and reduce the cost of support and maintenance of your product.</li><li><b>A Reliable Experience:</b> ensure your product meets or exceeds the contracted SLA uptime.</li><li><b>Growth of Team:</b> The responsibility for the opportunities, growth, and professional development of the engineers that report to you.</li><li><b>Organizational relationship:</b> A direct and deep relationship with global teams &amp;  engineering leaders and team members, Skills product leaders, other engineering teams in Hyderabad.</li><li><b>Product Strategy:</b> Advise the product strategy by bringing technical perspective to the conversations.</li></ul></ul><h3>You'll Have:</h3><ul><ul><li>Overall experience of 8 to 15 years, with 2 to 5 years leading and mentoring technical team that support and partner with international technology and product teams.</li><li>Extensive experience shipping cloud services, with technical depth to be active in decisions about the architectural investments.</li><li>Proven track record of focussing technical work on the top business priorities, and being accountable for keeping strategic deliverables on track.</li><li>Experience with API management, product instrumentation, analytics, continuous development and integration, and security and audit concerns.</li><li>Strong cross-functional team and cross-department partnership skills for negotiating thoughtful agreements.</li><li>Experience in software engineering through Lean Agile/Kanban is an advantage.</li><li>Experience in implementing Object Oriented Web Programming and exposure to React, Node.JS, Spring Boot, PL/SQL Technologies.</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  <b>DAZN VALUES – THE ‘HOW’ IN WHAT WE DO: </b>  <b>AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.</b>  <b>INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.</b>  <b>PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.</b>  <b>BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.</b>  <b>SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions.</b> At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Hyderabad

Engineering Manager -Backend(Node.JS)

Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.We are looking for a motivated Support Technician, who will be responsible for delivering a great customer experience.  Escalation point of contact for Support Technician I Rackers. Providing technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace Cardiff Helpdesk support, DC Access ticket queues and completing first line resolution. Expected to both follow and create process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Key Responsibilities</h3><ul><ul><li>Receive support requests (phone/ticket/chat) according to triage procedures</li><li>Attending Customer Monthly Reviews as a Technical Resource</li><li>Troubleshoot client issues via phone, remote tools, and email to understand and resolve service issues</li><li>Work on level appropriate tickets (e.g. system resources, MyRack requests) and escalate tickets according to protocol</li><li>Perform basic user administration</li><li>Respond quickly to customer events and emergencies, which may lead to fluctuations in workflow</li><li>Ensure adherence to customer &amp; SLA commitments</li><li>Mentor Support Technician Rackers</li><li>Escalation Point for Support Technician Rackers</li><li>Deputize for Technical Support Manager</li><li>Provide Fanatical Experience to customers in all the above </li></ul></ul><h3>Person Specification</h3><ul><ul><li>2-3 years of customer support experience in an IT or technical environment highly preferred</li><li>Broad current knowledge of Rackspace, its operations, and service offerings.</li><li>Familiarity with ticketing systems</li><li>Moderate knowledge of Rackspace product portfolio and associated technologies along with a basic understanding of networking, Windows, and Linux systems, IIS, Apache, MYSQL, FTP, SSH, RDP, and PHP as well as an understanding of DNS function</li><li>Requires advanced technical skills in analytical/scientific methods or operational processes to perform routine and straightforward activities</li><li>Understands how the assigned duties relate to others in the team and how the team integrates with others</li><li>Ability to multitask and stay organized</li><li>Outgoing personality with a professional appearance and demeanor</li><li>Strong customer service and critical thinking skills</li><li>Ability to communicate technical information and ideas for others to understand verbally and written</li><li>Moderate computer proficiency including MS office suite</li><li>Communicates basic and advanced technical information with team members</li><li>UK Gov Security Clearance preferred</li></ul></ul><h3>Career Level Summary</h3><ul><ul><li>Requires advanced skills in an analytical or scientific method or operational process</li><li>Leverage, creates and mentors clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines</li><li>Works with minimal supervision</li><li>Time Management: Demonstrates punctuality and reliability in meeting individual deadlines; completes tasks in a timely manner</li><li>Attention to Detail: Learns what is expected regarding accuracy and thoroughness so that sufficiently detailed information is logged correctly </li></ul></ul>#LI-LP2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Support Technician II - UK

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>We’re looking for a senior machine learning engineering manager to join our Central AI team and lead a group of talented engineers who are responsible for creating and deploying state-of-the-art machine learning models and algorithms. You will report directly to the head of engineering and work closely with the Central AI leadership team to define and execute the vision and strategy for AI modeling training and evaluation, as well as the cutting edge machine learning algorithms development. You will also collaborate with the AI platform team, federated product teams, and other stakeholders to provide the modeling, framework, and prompt engineering support for the federated product teams to accelerate the AI feature development across the board.<h3>As the engineering manager, you will need to work with the product manager, AI platform team, federated product teams to:</h3><ul><ul><li>Manage the end-to-end machine learning lifecycle, from data collection and preprocessing, to model development and deployment, to evaluation and monitoring.</li><li>Research and implement novel machine learning techniques and algorithms that can improve the performance, scalability, and robustness of our AI models and systems.</li><li>Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation.</li><li>Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence.</li><li>Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders.</li></ul></ul><h3>Your background:</h3><ul><ul><li>Master or PhD in a quantitative subject (Computer Science, Operations Research, or relevant work experience)</li><li>5+ years of experience managing software engineering teams running core services at scale</li><li>Experience building and scaling machine learning models in business applications using large amounts of data</li><li>Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story</li><li>Focus on business practicality and the 80/20 rule; very high bar for output quality, but recognize the business benefit of "having something now" vs "perfection sometime in the future"</li><li>Agile development mindset, appreciating the benefit of constant iteration and improvement</li></ul></ul><b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Mountain View South

Senior Machine Learning Engineering Manager

<b>Leading the future in luxury electric and mobility</b>At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.We are currently seeking Android Developer / Software Manager, for Infotainment Systems. This position requires an experienced professional with a background in development of Android systems. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.<h3>The Role:</h3><ul><ul><li>You will be leading software engineering teams building best-in-class cabin experience information and entertainment systems.</li><li>Lead and grow a talented team of Android software developers and controls engineers within the software organization</li><li>Ensure teams deliver high quality production code that is safe, well architected, fast, reliable, and testable</li><li>Work with other engineering managers and technical Leads to set and communicate technical direction and product strategies while anticipating strategic and scaling challenges.</li><li>Work with other engineering managers to ensure reliable and up-to-date documentation</li><li>Work with your team, technical program managers and external stakeholders to plan, prioritize and execute against an engineering roadmap </li></ul></ul><h3>You Should Have:</h3><ul><ul><li>8+ years' experience leading software projects, guiding software engineers, implementing process, setting and achieving goals.</li><li>Experience in Android app development, and proven industry experience of shipping Android software products.</li><li>Ability to communicate technical ideas clearly and effectively.</li></ul></ul><h3>You Bring:</h3><ul><ul><li>Passion for user interactions and doing so with excellence.</li><li>Desire and willingness to constantly learn new knowledge and skills.</li></ul></ul><h3>Big Plus:</h3><ul><ul><li>Experience in automotive infotainment systems</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s and/or Master’s degree, preferably in Computer Science, or other STEM degree.</li></ul></ul><b>Salary Range</b>: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.·       California (Bay Area) - $150,000 - $214,500<b>Additional Compensation and Benefits</b>: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.<b>Notice regarding COVID-19 protocols  </b>At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details. Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team. <b>To all recruitment agencies</b>: <i>Lucid Motors </i><b><i>does not</i></b><i> accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. </i>

Software Engineering Manager - Android

<b>Leading the future in luxury electric and mobility</b>At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.We are currently seeking a Localization Engineering Manager.  This position requires an experienced professional with a software internationalization and localization management skills. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.<h3>The Role:</h3><ul><ul><li>Leading and defining the localization process and infrastructure implementation</li><li>Drive localization tasks with high degree of independence and reliability</li><li>Track localization status on translation and quality</li><li>Collaborate with internal cross-functional teams, vendors across regional marketing teams on localization needs</li><li>Develop and manage automated localization process to minimize repetitive tasks and decrease time-to-market for localization</li><li>Develop and manage localization QA processes (manual and automated) ensure delivery of high-quality and natural experiences for content across the globe</li><li>Review, prioritize, and track Jira tasks and issues that affect localized content relevancy, quality, and functionality</li><li>Process and track translations feedback from regional teams throughout the world</li><li>Form a strong process to report on shared goals, including metrics and feedback loops, and other operational needs, within our team and with cross-functional partners</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>8+ years of relevant localization industry experience, including proven ability in localization engineering, project management and localization quality testing, including vendor management experience and passion for establishing standards of excellence.</li><li>Understanding of localization and translation systems with ability to think across layers of the stack</li><li>Sound Technical understanding of software development and QA cycles</li><li>Understanding of QA automation frameworks</li><li>Effective organizational and coordination skills to get things done in a fast-paced environment</li><li>Effective communication and interpersonal skills, including relationship building and ability to stay focused under pressure</li><li>Experience managing medium to large-scale projects and sometimes, vendor relationships</li><li>Effective analytical and problem-solving skills</li><li>Experience working on Localization and Internationalization Projects</li><li>Engineering experience in development and shipping software on consumer devices</li><li>Willingness to learn new technologies in any area of the stack: UI, Rendering, Core, Server</li><li>Experience with source code management, unit test, code review, and issue tracking systems</li><li>Experience working with technologies like Translation Management Systems (TMS), Python, Java, HTML, CSS, Javascript, i18n libraries, ICU, Unicode</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s and/or Master’s degree, preferably in Computer Science, or other STEM degree.</li></ul></ul><b>Salary Range</b>: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.·       California (Bay Area) - $150,000 - $214,500<b>Additional Compensation and Benefits</b>: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.<b>Notice regarding COVID-19 protocols  </b>At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details. Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team. <b>To all recruitment agencies</b>: <i>Lucid Motors </i><b><i>does not</i></b><i> accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. </i>

Localization Engineering Manager

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian Customer Success Managers (CSMs) strive to help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained business outcomes. This is done by delivering standard methodologies at scale to support product adoption, solution expansion, and long-term growth of customer users.As a CSM, you build relationships and and demonstrate a deep understanding of the Atlassian customer journey from implementation to adoption and expansion. You are equipped to guide customers over their hurdles, delivering value through proactive and programmatic customer engagement and best practices– whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, building new teamwork communities, or improving IT services.In this role, you'll cut across multiple products and solution practice areas. You’ll interact with a variety of customer profiles to support the successful adoption and expansion of their Atlassian solution investment. CSMs also reach into all parts of Atlassian as the primary champion of the user's cause!<h3>Key Responsibilities:</h3><ul><ul><li>Proactively manage named customer accounts to unlock early and sustained product adoption and success with Atlassian Solutions. </li><li>Deliver established best practices at scale to support customer business value and outcomes.</li><li>Drive programmatic engagement with customers based on data analysis. </li><li>Promote opportunities for service and solution expansion within a customer organization.</li><li>Identify and work to address obstacles in implementation, adoption, and growth.  </li><li>Mitigate churn in customer accounts through early risk identification, intervention, and mitigation. </li><li>Identify operational improvements, capture customer feedback, unpack trends and deliver insights to other Atlassian teams.   </li><li>Actively captures customer feedback, unpacks trends and delivers insights to other Atlassian teams</li><li>Project planning &amp; participation to further develop CSM operations</li></ul></ul><h3>On your first day, we expect you to have:</h3><ul><ul><li>3-5 years in relationship management or account management with a preference for prior SaaS or scaled customer success or services experience</li><li>Ability to assess and create a usage adoption plan around a business use case, as well as uncovering potential areas of growth and challenges to adoption</li><li>Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs</li><li>A data-driven approach to customer management to prioritize time around risk, and mitigating churn through customer engagement, as well unlocking growth opportunities</li><li>Ability to build collaborative relationships internally across product, sales, support and marketing to facilitate a seamless customer experience</li><li>Experience with one of the following: agile ways of working, project management, DevOps and automation, or IT service management</li><li>Rock-solid work and time management in a high volume customer-facing environment</li></ul></ul><b>More about our team</b>Our Customer Success Managers are a globally distributed team of Atlassian solution advocates who are passionate about enabling and accelerating customer success. As a part of the team, you'll engage with customer organizations to help them deliver an impactful solution to their users. CSMs are the trusted point of contact whom customers can rely on to help them get the most out of Atlassian products and attain their ideal solution for team collaboration. At Atlassian, you'll have a direct impact on millions of users, fast! You won't get frustrated with bureaucracy or slow decision-making, because we encourage innovative thinking. We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be extraordinary.<b>Compensation</b>At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $129,300-$155,100Zone B: $116,400-$139,600Zone C: $107,300-$128,800This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Austin

Customer Success Manager

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Confluence is Atlassian’s flagship product within the work management market. Work Management is one of three market focal points for Atlassian, alongside DevOps and IT Service Management. As Atlassian’s second largest product driver of paid users, Confluence continues to make significant strides as the team workspace where knowledge and collaboration meet. We are looking for an incredible Sr. Product Marketing Manager to develop positioning, influence roadmap, and showcase innovation to the market.  As the Sr. PMM for Confluence, you will help our product team “build what sells” and collaborate with our go-to-market team to “sell what we build.” This includes contributing to market pulses that influence product roadmap, analyzing competitors, and driving launches for key product announcements. With recent innovation in AI, whiteboards, databases, automation, and analytics, the future of Confluence has never been brighter. Additionally, Atlassian’s market-leading presence on ways of working for globally distributed teams provides a unique canvas to engage customers with the product. You’ll be a key part of the team to help maximize the opportunity in front of us and deliver big results.<h3>Success includes:</h3><ul><ul><li>Crushing business objectives around customer growth, expansion, monetization, and retention</li><li>Developing world-class positioning influenced by market trends, customer feedback, and competitive differentiation</li><li>Launching product innovation to captivate and capture the attention of the market</li><li>Creating strong collaborative partnerships with an amazing group of cross-functional partners across marketing and product</li></ul></ul><h3>What you'll do:</h3><ul><ul><li>Position key features and capabilities in Confluence to succeed in the market and standout from competitors</li><li>Deliver on robust launch plans to meet ambitious business goals and OKRs</li><li>Partner with cross-functional teams to optimize Confluence’s digital buyer journey through the Atlassian flywheel</li><li>Collaborate with stakeholders to optimize Confluence’s sales and channel led buyer journey</li><li>Establish a continuous market voice through a strong operating rhythm of customer, market, and competitor analysis points </li><li>Contribute to quarterly market pulses to inform and influence key roadmap decisions</li><li>Analyze the competitive landscape and establish positioning that contributes to sustainable differentiation</li></ul></ul><h3>Your background:</h3><ul><ul><li>5+ years of experience in product marketing (subset of time in product management OK)</li><li>Experience in positioning emerging and/or evolving categories</li><li>Excellent written and verbal communication skills </li><li>Strong analytical skills </li><li>Never-ending market and product curiosity</li><li>Proficiency in presenting and story-telling </li><li>Strong interpersonal skills with colleagues, customers, and partners</li><li>Bachelors Degree in an Engineering or Business-related field, MBA preferred</li></ul></ul><b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $150,700 - $200,900Zone B: $135,600 - $180,800Zone C: $125,100 - $166,700Within each range, base pay is determined based on your skills and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

San Francisco

Senior Product Marketing Manager, Confluence

Acronis

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of hyper-growth and looking for a Product Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>We are looking for a Product Manager with a strong passion for technology and innovation who can guide products from start to launch specifically in the cybersecurity space. You will help to drive the strategy, vision, roadmap, functional definition, and design of the cyber protection of various workloads (servers, workstations, mobile devices) as well as network security working alongside talented and dedicated engineering teams evolving in an agile-driven environment.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Write product feature specifications</li>
<li>Participate in early-stage discussions of business ideas, provide a helping hand and technical expertise but also reasonably critique the ideas coming from Product Managers and Business staff</li>
<li>Perform competitive analysis</li>
<li>Decompose new functionality ideas in form of product requirements into a set of technical requirements and drive it to the moment of successful production use by satisfied customers</li>
<li>Facilitate communication throughout the development process inside Acronis, collaborate with designers, engineers, and other cross-functional stakeholders to build and ship high quality products</li>
<li>Develop, implement, and measure Key Performance Indicators (KPIs) metrics for product roadmap; Use KPIs for data driven business decisions and roadmap development</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>3+ years of Product Management experience in the cybersecurity space</li>
<li>Passionate about cybersecurity threat landscape and solutions</li>
<li>Experience in Agile software development and familiarity with tools (Jira, Confluence)</li>
<li>Proven track record in designing enterprise-ready products</li>
<li>Strong project management and organizational skills</li>
<li>Detail oriented, and able to work on multiple projects in parallel</li>
<li>Team player with awesome interpersonal, written and oral communication skills</li>
<li>Ability to articulate complex ideas simply</li>
<li>Ability to make decisions independently and/or as part of team</li>
<li>Fluent in English language</li>
</ul>
<p>*Please submit your resume and application in English.</p>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-MC1</p>

Turin

Product Manager (Cybersecurity) (Iscritto alle liste delle categorie protette L. 68/99)

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of hyper-growth and looking for a Product Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>We are looking for a Product Manager with a strong passion for technology and innovation who can guide products from start to launch specifically in the cybersecurity space. You will help to drive the strategy, vision, roadmap, functional definition, and design of the cyber protection of various workloads (servers, workstations, mobile devices) as well as network security working alongside talented and dedicated engineering teams evolving in an agile-driven environment.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Write product feature specifications</li>
<li>Participate in early-stage discussions of business ideas, provide a helping hand and technical expertise but also reasonably critique the ideas coming from Product Managers and Business staff</li>
<li>Perform competitive analysis</li>
<li>Decompose new functionality ideas in form of product requirements into a set of technical requirements and drive it to the moment of successful production use by satisfied customers</li>
<li>Facilitate communication throughout the development process inside Acronis, collaborate with designers, engineers, and other cross-functional stakeholders to build and ship high quality products</li>
<li>Develop, implement, and measure Key Performance Indicators (KPIs) metrics for product roadmap; Use KPIs for data driven business decisions and roadmap development</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>3+ years of Product Management experience in the cybersecurity space</li>
<li>Passionate about cybersecurity threat landscape and solutions</li>
<li>Experience in Agile software development and familiarity with tools (Jira, Confluence)</li>
<li>Proven track record in designing enterprise-ready products</li>
<li>Strong project management and organizational skills</li>
<li>Detail oriented, and able to work on multiple projects in parallel</li>
<li>Team player with awesome interpersonal, written and oral communication skills</li>
<li>Ability to articulate complex ideas simply</li>
<li>Ability to make decisions independently and/or as part of team</li>
<li>Fluent in English language</li>
</ul>
<p>*Please submit your resume and application in English.</p>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-MM1</p>

Prague

Product Manager (Cybersecurity)

The Professional Services Project Coordinator will provide Project or Programme support by operating defined processes or procedures against a Rackspace standard. Provides comprehensive support cover for projects, including plan coordination, monitoring of project/programme risks, and updating of risk plan; documents change control, dependencies, filing, and control mechanisms including collation of information to enable project reporting. Responsible for adhering to company security policies and procedure as directed.<h3>Role Responsibilities</h3><ul><ul><li>Records and organizes project updates and status reports: attends key project meetings and documents complete minutes and actions. Captures status updates. Compiles and updates the overall programme and/or project plan. Drafts and disseminates project communications. </li><li>Escalates planning issues to PM’s and senior PM’s. Tracks and coordinates payment milestones, cost estimates and key deliverables. Attends project closure and lessons learned reviews, taking minutes and actions. </li><li>Maintains all project documentation. Sets up central repositories and document sharing processes for project. Coordinates collection of data from all members of the project team, consolidating that data and providing summary/highlight reports for stakeholders. Takes appropriate security measures for documents and equipment. Establishes document control procedures. Sets up and maintains a library and registry of all contractual, baseline and project documentation. Stores project closure and benefits tracking documents on project portal. </li><li>Adhere to the Change Control (CC) and Configuration Management process for the deliverables of the project against agreed plans. </li><li>Creates and maintains the project risk and issues log: Supports the analysis of risks and maintains the Risk and Issues Log. Tracks issues until resolved. Escalates issues to PMs and Senior PMs. </li><li>Coordinates collection of project budgets and actuals to update the project's financial records. Provides appropriate stakeholders with the up-to-date financial position and forecasts. Assists responsible Project Manager in the preparation of budgets and reports. Ensures budget documents comply with standards and are compliant for auditing and risk purposes. </li><li>Extract key basic Rackspace responsibilities from SoW’s. Store key commercial and legal documents on secure project portal.</li><li>Ensures documentation and deliverables are in line with Rackspace guidelines. </li><li>Works effectively in a matrix management structure. </li><li>Follows defined processes in project tracking.</li><li>Follows processes and defined guidelines in maintaining project documentation. Understands security standards as applied to document type and applies accordingly. </li><li>Maintains knowledge of key vendors and services provided for project utilization. </li><li>Follows governance, change control, and configuration management processes. Escalates deviations to Project/Program Manager. </li><li>Explains the governance process to key resources.</li></ul></ul><h3>Job Requirements</h3><ul><ul><li>Experience in a similar coordinator role in a fast paced/dynamic environment. </li><li>Basic knowledge of project management principles and processes preferred. </li><li>Effective written and verbal communication skills, including reporting and speaking in groups. </li><li>Well organized with effective time management skills. </li><li>Strong attention to detail. </li><li>Demonstrated experience effectively working as a team member contributing to a common goal. </li><li>Ability to build relationships with new and existing staff members to ensure a smooth workflow. </li><li>Ability to identify and appropriately escalate risks and issues. </li><li>Good listener with ability to determine priority of tasks. </li><li>Able to read and comprehend a Statement of Work (SoW) with basic understanding of commercial terms and how to turn the terms into actionable items through the project plan. </li><li>Flexible and adaptable to fast-changing environments. </li><li>Demonstrated initiative in providing excellent customer service. </li></ul></ul>#LI-JH1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Saudi Arabia

Riyadh

Project Coordinator

London

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With Atlassian’s TEAM Anywhere approach to distributed work, we’re able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment Team further. Mergers and acquisitions (M&amp;A) offer Atlassian a unique opportunity to bring in new capabilities that can accelerate our product goals and deliver even more value to teams across the globe. The People M&amp;A Manager helps deliver all the people components on M&amp;A deals. You will work across each deal phase, from Due Diligence to Integration, to ensure the goals of the deal can be met through the People Strategy, and that acquired employees have a great experience along the way. You will report into Head of People M&amp;A<h3>What you'll do</h3><ul><ul><li>Support M&amp;A leaders with Due Diligence and Integration efforts from a People perspective. As experience grows, you will be take full ownership of the People process on smaller sized deals.</li><li>Collaborate with other People COEs to help deliver the full scope of Atlassian’s People capabilities to employees on M&amp;A deals.</li><li>Collate, assess and review employee data during Due Diligence and produce analyses to inform the People Strategy for the deal.</li><li>Manage employee data, including data collation, validation and preparation for migration to Atlassian systems.</li><li>Design Day 1 readiness plans for employees, including communications, onboarding plans and learning resources.</li><li>Be a face of the People team for newly acquired employees by answering queries, helping them navigate Atlassian and solving their issues.</li><li>Help deliver employee engagement activities post Day 1, including employee deep dives, surveys and other culture integration activities. Report on outcomes and work with M&amp;A leaders to develop action plans.</li><li>Look for ways to improve our M&amp;A methods based on industry best practices and new technologies.</li><li>Maintain weekly action plans, coordinating team meetings, managing team content and collaborating with our broader partner groups.</li></ul></ul><h3>Your background</h3><ul><ul><li>6+ years of experience supporting M&amp;A deals</li><li>Be comfortable working in a global team, with team members in different timezones in a remote environment.</li><li>Project management skills and lead successful execution of Due Diligence and Integration activities.</li><li>Manage priorities and changing direction quickly.</li><li>Experience in content writing, either for employee-facing communications or our team’s internal strategies and blogs.</li><li>Can handle sensitive data with the appropriate confidentiality.</li><li>Demonstrate the ability to work  even when faced with incomplete information, and make informed decisions accordingly.</li><li>Uphold the team's operational routines and ensuring follow-up on actions.</li></ul></ul><b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/perksandbenefits</b></a>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

People Mergers & Acquisitions Manager

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is hiring a finance leader to support the Global Go-To-Market (GTM) Sales organization. You will be the primary Finance Business Partner for the Head of Sales, work alongside Head of Sales Strategy and be responsible for executing the GTM Sales financial strategy of Atlassian. You will also play a key role in building out finance processes to support key GTM functions, including support cost analysis, pricing &amp; packaging support, compensation planning; and subscription economics framework (LTV, CAC, etc). You will report to the Head of FP&amp;A GTM Finance and work alongside a team of high-performing team. You will play a key role in planning, providing insight into business performance, supporting strategic decision-making and helping predict the future of the business. You will thrive if you are highly driven, resourceful, interested in expanding your knowledge of GTM functions in SaaS and want to provide thought leadership to our CRO, CFO, Founders and Executive Team.<h3>In this role, you'll get to:</h3><ul><ul><li>Build trusted relationships with budget managers across CSS, CSI, and Sales and help leaders make critical budget allocation and trade-offs</li><li>Drive the short and long-range financial planning processes with the GTM Sales organisation</li><li>Be responsible for variance commentary during month and quarter end close results</li><li>Prepare and present monthly and quarterly reporting to business partners.</li><li>Provide data-driven insights into business performance, supporting strategic decision-making</li><li>Partner with the GTM Sales organization and other teams in Finance (e.g Top line team) to build out finance processes to support key GTM initiatives, including gross margin analysis, pricing &amp; packaging; compensation planning; and subscription economics framework (LTV, CAC, etc).</li><li>Identify investment opportunities and focus areas that propel Atlassian's continued growth.</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li><b>Qualitative</b>:</li><li>Possess a strong work ethic and are high energy</li><li>Are innovative, decisive, and willing to challenge the status quo</li><li>Experience with simultaneously managing multiple business stakeholders' budgets</li><li>Provide insights that help drive efficient capital allocation across the company and the functions you support</li><li>Are a cross-team collaborator, able to effectively work with teams across multiple departments, time zones, and functions</li><li>Comfortable with working with senior leaders and even challenging the status quo when it's in the business' best interests</li><li>Are a strategic problem solver, especially when navigating ambiguity, hands-on and resourceful</li><li>Team player in a fast-paced environment with minimal supervision</li><li>Excellent critical thinking, organizational, and prioritization skills</li><li><b>Quantitative:</b></li><li>6+ years of experience in a financial/analytical role</li><li>Experience in orchestrating and executing financial planning cycles</li><li>Deep understanding of financial modeling and key metrics used in the B2B SaaS;</li><li>Strong interest in GTM functions in SaaS</li></ul></ul>At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $135,300 - $180,400Zone B: $121,800 - $162,400Zone C: $112,300 - $149,700This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-Remote<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Finance Manager - GTM Sales

<b>Working at Atlassian</b><b>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is seeking an R&amp;D Business Partnering  to join the Financial Planning &amp; Analysis team (FP&amp;A). In this highly visible position, you'll oversee the operational plan of the Atlassian R&amp;D organization and play a meaningful role in influencing both the company and product &amp; platform strategy. You will partner directly with the highest levels of R&amp;D leadership and drive value with a particular focus on leading the company’s annual planning and monthly/quarterly forecasting processes. You will lead and shape an existing trusted R&amp;D finance team.<h3>In this role, you'll get to:</h3><ul><ul><li>Lead Atlassian’s forecasting, annual planning and financial long-range planning for R&amp;D, overseeing all of Atlassian’s R&amp;D business partnering </li><li>Coach and mentor your team to support their growth / professional development and identify the mix and level of talent required to support current and future objectives</li><li>Lead and align team members across the R&amp;D organization, to prepare financial analysis, decision support analysis, financial modeling and provide ad-hoc analytical support</li><li>Facilitate finance optimization efforts and help us build a world-class FP&amp;A organization by developing, standardizing, maintaining and driving continuous improvement of all planning and forecast process</li><li>Own the communications strategy for all planning changes which includes executive level and detailed project briefs and status updates</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li><b>Qualitative</b>:</li><li>Ability to prioritize objectives in a fast-paced environment to ensure key deliverables are met in a timely manner</li><li>Experience with simultaneously managing multiple business stakeholders' budgets</li><li>Excellent critical thinking, organizational, and prioritization skills</li><li>Demonstrate attention to detail and follow-through</li><li>Team player who can also self-initiate</li><li>Possess a strong work ethic with a “get-it-done” attitude</li><li>Strong critical thinking, organizational, and collaboration skills</li><li>An effective communicator who is concise, timely, and able to explain finance and accounting to non-finance partners</li><li>Efficient with managing tasks that require collaboration with stakeholders in different time zones</li><li>Comfortable with senior leaders and even challenging the status quo when it's in the business’s best interests</li><li><b>Quantitative:</b></li><li>A minimum of 10 yeas experience with at least 5 years experience managing a finance team.</li><li>Solid experience with planning and budgeting processes, financial forecasting, P&amp;L management, interpreting and reporting business performance results</li><li>Prior software sector experience is highly preferred, Cloud/SaaS is a strong plus. </li><li>Experience supporting an R&amp;D / Product organization</li><li>Advanced Proficiency in financial modeling </li><li>Strong technical fundamentals - excel, but also exposure to planning tools (Anaplan), database / data warehousing concepts and finance systems (CRM &amp; ERP)</li></ul></ul><i><b>Compensation</b></i>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $150,300 - $210,525Zone B: $135,300 - $189,473Zone C: $124,800 - $174,736Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please see <a href="https://www.atlassian.com/company/careers/resources/interviewing/usa-pay-zones" rel="noopener noreferrer nofollow ugc" target="_blank">here</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <b><a href="http://go.atlassian.com/perksandbenefits" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/perksandbenefits</a> </b>to learn more.<b>About Atlassian</b>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" rel="noopener noreferrer nofollow ugc" target="_blank"><b>go.atlassian.com/crh</b></a><b>.</b>

Financial Planning and Analysis - R&D Senior Manager

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>The Director of Strategic Service Providers Recruitment will be responsible for leading and managing the recruitment efforts for top-tier service providers in the information technology field. The ideal candidate will have a strong background in IT and a proven track record of successful vendor management and recruitment.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Develop and implement a strategic plan for recruiting top-tier service providers in your region</li>
<li>Lead and manage a team of recruiters in their efforts to identify and onboard new service providers</li>
<li>Maintain an excellent level of technical expertise within the recruit team</li>
<li>Monitor and evaluate the performance of Strategic Recruit team to ensure they meet the company's standards</li>
<li>Identify and evaluate potential service providers through market research and industry networking</li>
<li>Negotiate contracts and terms with service providers</li>
<li>Develop marketing campaigns with Marketing team to target specific SPs in your region</li>
<li>Work with GMS in your region to align on regional strategy</li>
<li>Run events across region to recruit SPs and develop awareness of Acronis</li>
<li>Establish relationships with key decision makers at targeted service providers</li>
<li>Manage Sports Teams and Sports Acquisition Managers in Region (Technology, Marketing Rights and #TeamUp) as well as the #TeamUp program in your regions</li>
<li>Work closely with internal teams to identify and address any issues or concerns with service providers</li>
<li>Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>Minimum of 5+ years of experience in IT vendor management</li>
<li>Ability to lead, direct and manage a large Team of Remote Strategic Recruiters</li>
<li>Knowledge of how to manage marketing campaigns</li>
<li>Strong knowledge of IT infrastructure, systems, and services</li>
<li>Proven track record of successful vendor management and negotiations</li>
<li>Excellent communication and negotiation skills</li>
<li>Ability to work independently and handle multiple tasks simultaneously</li>
<li>Strong attention to detail and ability to analyze and interpret data</li>
<li>Customer Centric Skills</li>
<li>Strong closing sales skills, knowing how to create the need and urgency</li>
<li>Strong negotiating and soft skills. A good listener, who knows how to build rapport, communication and understands needs.</li>
<li>Knows how to create and manage a pipeline</li>
<li>Knows how to prioritize daily tasks: leads, opportunities,activities</li>
<li>Outside of the box thinking and ability to use additional channels such as LinkedIn, other social media, Distribution channel in order to close deals</li>
<li>Knows the market: who is Service Provider, what are his pain points, how to address them</li>
<li>Knows main market players/Acronis competitors and theirstrong/weak sides</li>
<li>Strong Presentations skills</li>
<li>Knows how to Run campaigns/Host events</li>
<li>Product Knowledge  as well as competitive's Product Knowledge</li>
<li>Knows how to do prospecting and consistently sells benefits / value</li>
<li>Bachelor's degree in Computer Science or related field preferred</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-VB1</p>

United States

Director of Strategic Service Providers Recruitment

Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Ensures that operational teams have a clear understanding of client requirements. Builds and maintains strong client relationships and provides day-to-day client advice and support. Promotes the organization's capabilities to clients, identifies sales opportunities to be forwarded to the account executives and achieves contract extensions or additional business within the account(s). Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Career Level Summary</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.</li><li>Solves complex problems.</li><li>Works independently, receives minimal guidance.</li><li>May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives.</li><li>Acts as a resource for colleagues with less experience.</li><li>Level at which career may stabilize for many years or until retirement.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Account Development: Establishes new and fosters existing trusted relationships with key decision makers on customer accounts. Contributes ideas regarding how to create business opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to strengthen and grow customer account. Looks for signals that the customer may need additional products/services and navigates through the appropriate organization channels to ensure important customer account business issues are identified and acted upon.</li><li>Customer Knowledge: Develops in-depth understanding of customer's organization, key offerings, and business goals and challenges to better understand their needs. Gathers and documents information (e.g., background, role, scope of responsibility) about customer's key leaders/decision makers and gains awareness of their differing perspectives and styles. Builds working knowledge of customer industry, including market trends and economic challenges, and competitive market</li><li>Service Delivery Effectiveness: Broadens knowledge of tools to track service delivery metrics and report back to the team. Understands SLAs and reviews service delivery outcomes against standards to determine whether service levels have been met. Understands where service gaps can occur within work of team, and helps implement plans to close service delivery gaps.</li><li>Active Listening: Listens attentively to others, ensuring they have the opportunity to finish speaking without disruption or interruption; asks thought-provoking follow-up questions. Picks up on non-verbal cues and uses own body language (e.g., eye contact, nodding head) to show receptiveness, attentiveness and interest. Asks for clarification and validates understanding of messages by providing appropriate responses.</li><li>Multi-tasking &amp; Prioritization: Demonstrates ability to manage several tasks and meet deliverables with minimal error. Determines the relative impact and urgency of individual tasks. Appropriately makes difficult trade-offs on time and resources when faced with conflicting demands and high priority deadlines.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Responsible for processing component upgrades/downgrades by generating support tickets, and documenting customer churn in internal ticketing systems (ServiceNow/CORE).</li><li>Provides input to, and executes on, churn mitigation strategies.</li><li>Creates renewal and prepay agreement documentation, processes buy out agreements, and calculates/submits credit memos.</li><li>Conducts monthly service reviews, preparing MAR/QBR materials.</li><li>Handles customer escalations, serving as the main point of escalation during downtime events; and attending RCA sessions for individual customer incidents to compile incident reports.</li><li>Responsible for following up with assigned customers on loyalty NPS survey responses, in addition to following up on closed tickets flagged as NPS-T, facilitating calls with internal support teams where necessary.</li><li>Remains informed on the technical design/architecture of customer environments, reviewing contracts to stay up-to-date on server/hardware upgrades.</li><li>Remains informed on all technical support activities for assigned customers, ensuring that maintenance planning, disaster recovery testing, security and compliance auditing, capacity management, environment audits, Ad-hoc reporting, customer environment documentation, vulnerability resolution, and patch management are completed according to customer needs.</li><li>Supports Client Executives in the preparation and facilitation of customer visits; in discussions with Legal regarding quote approvals; and in negotiations for renewals, prepay agreements, buy out agreements, and credit memos, for assigned customers.</li><li>Supports Client Engineers/Architects, by providing insight into the needs of assigned customers, as it relates to strategic account planning from a technology perspective; and providing cost governance recommendations, related to maintenances.</li><li>Supports Customer Success Associates, and remains informed regarding administration activities for assigned customers (e.g. NPS administration, ticket routing, contract administration, etc.).</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.</li><li>Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.</li><li>Progressive knowledge of hosting environment.</li><li>Advanced knowledge of business products, industry trends/best practices and solid understanding of financial terminology.</li><li>Advanced understanding of Rackspace’s differentiator in the market.</li></ul></ul><h3>Skills</h3><ul><ul><li>Ability to adapt working style and approach to best communicate with various business contacts.</li><li>Ability to apply previous work experiences to resolve a wide range of issues in imaginative as well as practical ways.</li><li>Demonstrated ability to influence decision making.</li><li>Ability to understand and apply RAX customer support model and demonstrate value to customers.</li><li>Expert interpersonal, written, and verbal communication and negotiation skills.</li><li>Exhibits excellent attention to detail.</li><li>Excellent creative problem-solving abilities.</li><li>Flexible and adaptable to work schedule based on customer need.</li><li>Ability to thrive in a complex and rapidly changing environment.</li><li>Able to prioritize and highly varied work level in order to maintain required productivity levels.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor's Degree in field related to role required.</li><li>At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.</li></ul></ul><h3>Certifications</h3><ul><ul><li>ITIL certification preferred.</li></ul></ul><h3>Experience</h3><ul><ul><li>5 - 7 years of experience in the field of role required.</li><li>Prior account management experience highly desirable.</li><li>Relevant hosting/technology experience preferred.</li><li>Previous sales experience preferred.</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional domestic/international travel, less than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-Remote #LI-CM1 •       "For applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. •       The anticipated starting pay range of California, Washington state and New York City applicants for this role is <i>81,500 – 119,460. </i>•       The anticipated starting pay range of Colorado applicants for this role is <i>69,900-102,250 </i>•       These ranges for candidates may be modified in the future.•       Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.”<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Customer Success Manager - Remote

<b>Job Summary: </b>Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life- cycle management, including: prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow-up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients. They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level. <b>Work Location: </b>Remote<h3>Key Responsibilities: </h3><ul><ul><li>Meet and exceed monthly sales quota through outbound/ inbound leads strategically selling the company’s various propositions to new prospects in a consultative manner.</li><li>Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via “SalesForce”).</li><li>Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customization would be required.</li><li>Develop and maintain a clear understanding of your prospects business needs and how Rackspace’s solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions</li><li>Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement.</li><li>Engage with channel partners to find and develop new opportunities.</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Monthly target achieved through successful execution of sales leads and account penetration</li><li>Typical duration of sales cycles should be 2-6 months</li><li>KPIs, documentation, process tracked via <a href="http://Salesforce.com" rel="noopener noreferrer nofollow ugc" target="_blank">Salesforce.com</a>.</li><li>#LI-CS1</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS)</li><li>Must have experience selling professional services.</li><li>Must have a proven track record in new business development.  </li><li>Educated to degree level or equivalent and/or relevant commercial experience.</li><li>Moderate negotiation skills</li><li>Communication skills</li><li>Accurate forecasting skills</li><li>Consultative sales approach selling the value proposition</li><li>IT Manager/Director and C Level Players with leadership support</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>#DNI <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Greater London

Enterprise Sales Executive - UK..

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