Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand, where you will work remotely.<b>Your future team</b>We are the developers, designers, content designers, researchers and product managers behind Atlassian's mission to ensure that the design system is the cornerstone of crafting quality interfaces at scale. Our work enables teams to create simple, intuitive, beautiful and harmonious experiences from our self service guidelines, reusable components and platform capabilities. Our design language allows designers and developers to create experiences efficiently and our customers to use familiar components across every product touchpoint.You will be the Senior Content Designer, reporting to Experience Design Manager, and will be focused to support our roadmap delivery and partner with your cross-functional peers to create solutions that allow our Atlassian Design System to be WCAG2.1 compliant.<h3>What you'll do</h3><ul><ul><li>﻿﻿Partner with Engineers, Product Managers and other Designers to evolve the Atlassian Design System front end experiences to provide digital Accessibility at scale.</li><li>﻿﻿Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design and content.</li><li>﻿﻿Co-create and lead the integration of Accessibility design and content principles throughout the software development lifecycle in Atlassian Design System.</li><li>﻿﻿As a Senior Content Design Practitioner, you'll provide craft leadership and support to other Content Design team members across the Atlassian Design System teams. This includes sharing your expertise with the team.</li><li>﻿﻿Work with Atlassian Design System cross-discipline leaders to propose, seek buy-in, and support for the Accessibility program of work.</li></ul></ul><h3>Your background</h3><ul><ul><li>﻿﻿You have extensive experience in content creation and digital accessibility.</li><li>﻿﻿You have experience implementing accessibility in UI components, including interoperability with assistive technologies on Windows and Mac.</li><li>﻿﻿You have experience working with directly with users (ie members of the disability community or assistive technology vendors).</li><li>﻿﻿You can show a portfolio that includes UX and technical writing samples, workflows, content templates, style guides, or standards for different content types.</li><li>﻿﻿You are moving fluidly between high-level content strategy practices and hands-on writing tasks.</li><li>﻿﻿You have experience publishing and managing content using content management systems and other technical means such docs as code content.</li><li>﻿﻿You have excellent communication skills that help you influence internal and external teams, and build working relationships with coworkers in locations around the globe.</li><li>﻿﻿You can tell a story and tailor your narrative to relevant audiences.</li></ul></ul><h3>Desirable if you have:</h3><ul><ul><li>﻿﻿Certification from the International Association of Accessibility Professionals (AAP) or local equivalent.</li><li>﻿﻿Experience working with multiple stakeholders in a matrix environment.</li><li>﻿﻿Experience in creating and iterating content across multiple channels and have been accountable for content decisions.</li><li>﻿﻿Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Sydney

Senior Content Designer, Accessibility

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.Want to be part of a fun, hardworking and highly-experienced team who all enjoy playing and working together as a team to define the future of IT?Jira Service Management (JSM) is Atlassian’s Service Management product that empowers Dev, IT Ops, and business teams to collaborate at high-velocity, so they can respond to changes and deliver great customer and employee service experiences fast!As a Senior Product Manager in JSM, you will partner deeply with your peers in Engineering and Design, to execute on the team’s bold roadmap and mission. Reporting to the Group Product Manager, you will define the strategy, evaluate product opportunities, analyse industry trends, customer and partner needs, and prioritise product enhancements. The best part is, your work will directly impact tens of thousands of customers, and millions of users!<h3>On your first day we'll expect you to have;</h3><ul><ul><li>Proven experience working with SaaS products as a Senior Product Manager</li><li>Experience with building relationships and influencing without authority at all levels of the organisation</li><li>Comfortable defining and tracking important business and success metrics</li><li>The ability to encourage your teams to build better products with a constant dedication to understand, question, and improve the experiences for our users</li><li>An obsession for customers, and working directly with design and engineering to ship delightful products</li><li>The ability to drive vision and strategy, while sweating the details</li><li>The ability to prioritise among opportunities, balance the needs of our customers with those of the business and clearly communicate the rationale behind your decisions</li><li>Experience partnering with Marketing to deliver products that are aligned with messaging and Go-To-Market</li></ul></ul><h3>It's great but not required if you have</h3><ul><ul><li>BE/BS/BA with an emphasis in technology, IT or operations; Masters or MBA</li><li>Experience with ITSM and IT Operations products (Configuration Management Databases (CMDB) or Insight type products is a plus)</li><li>Experience with building out infrastructure at scale, including AWS, Docker, Azure</li><li>Experience working on enterprise-focused areas (B2B)</li></ul></ul><b>More about our team </b>The JSM team is responsible for delivering the JSM Cloud offering. JSM is a solution from Atlassian that is built on top of Jira and gives its customers one platform to track service requests, and collaborate with your team behind the scenes to deliver the best service. With Incident management, self-service, SLAs and much more, JSM supplies all that is needed to setup a robust and intuitive IT service desk. JSM is comprised of fun, highly-experienced individuals who are passionate about crafting delightful products. <b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Product Manager, Jira Service Management ITSM

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Our Design team is comprised of people with different skills - digital product design, content design, service design, visual design and design operations. We're looking for a Design Technologist to support us in our mission to build world-class experiences. This is a unique opportunity to develop our prototyping capability within Design through your design and coding skills. You will help shape the future of the tools and methods we use. We're looking for a design technologist who is curious and adaptable in how they build prototypes. Success at the end of the day is that you helped clarify and translate design intent, by making it possible to get hands-on with a design before building it in engineering.<h3>What you'll do:</h3><ul><ul><li>You'll report to a Design Manager based in Australia</li><li>You'll partner with other designers to accelerate work by creating functional prototypes for use in all phases of design - including concept development, user testing, production and delivery</li><li>You'll partner with design and engineering peers to improve existing prototypes and builds</li><li>You'll partner with research peers to make sure prototypes are suitable for user testing</li><li>You'll help educate other designers on best practices for prototyping</li><li>You'll help us mature our prototyping tool-chain in general</li></ul></ul><h3>Your background:</h3><ul><ul><li>Experience with design and coding responsibilities</li><li>Background in modern software development, either as a developer or design technologist</li><li>Experience with range of design prototyping tools (Figma, Framer, Origami etc)</li><li>Familiarity with front-end development environments – such as HTML, CSS, JavaScript, React</li><li>Understanding of web best practices (inc Designing/coding for Accessibility)</li><li>Portfolio of work that displays both design and technology experience</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Design Technologist

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><b>We're looking for a Lead Product Designer to join the JSM Design Team, designing solutions that empower our customers to build customised Help Center experiences without touching a line of code.</b><b>Your future team</b>Reporting into the Design Manager, you'll be a member of an accomplished team of Product and Content Designers, all motivated by the mission to help teams find the support and knowledge needed to solve their problems - whether it be asynchronously through channels such as email or help centers, or in real-time using conversational channels and AI.Your team will focus on helping our customers build tailored Help Center solutions, without the need to touch a line of code - a complete drag and drop site building experience. This is an exciting, high priority product space with plenty of room to flex your visual design skills and influence the future direction of this important support channel.<h3>What you'll do</h3><ul><ul><li>Dive into the pixels and create the vision and system for JSM Help Center, while planning and driving work forward with your team. This is an exciting, multi-faceted project requiring an accomplished visual designer with adjacent skills in information architecture, interaction design, and a systems approach to interface design.</li><li>Make a substantial impact at scale. We have more than 10M users all around the world, and teams both large and small depend on our software to do their work. As a lead designer you will be involved in everything from problem definition to research through to UI implementation.</li><li>Ownership and autonomy across the entire design process. As a lead you will not just design individual features, you'll define the long-term strategy of an exciting and important areas of our business.</li><li>Collaborate with some of the smartest (and nicest) people in the industry. Day-to-day you'll work within a diverse product team, collaborating with Engineers, Product Managers, Content Designers, Marketing Experts, and Analysts.</li><li>Be a true champion for our users. We take design seriously, and following one of our core values, ("Don't F the Customer") we’re on a mission to become an experience-led company. We want to make our customers love how easily our products help them.</li><li>Contribute to a vibrant team culture, inspiring a team of diverse talents to do the best work of their life. Some days this might be something fun and social. On other days you may mentor another designer on how to increase the impact of their work.</li></ul></ul><h3>Your background</h3><ul><ul><li>Extensive experience in professional UX/product design, implementing user-centred design methods and best practices to design impactful solutions to challenging problems</li><li>Passion for story-telling, the ability to bring design direction to life with compelling narrative</li><li>Experience balancing customer needs with business goals, market viability, and technical feasibility</li><li>The ability to measure success with qualitative and quantitative methods</li><li>Mentor, grow and support a team of designers</li><li>A high level of proficiency designing with tools such as Figma &amp; Mural</li></ul></ul><h3>Desirable to have</h3><ul><ul><li>Domain knowledge in service management or customer support processes. An understanding of how support teams create knowledge to their employees and customers.</li><li>Experience in design systems, the ability to identify common components required to support a wide array of customer support use cases.</li><li>Experience in consumer-facing design - an understanding of how customers can offer top tier support experiences to increase customer loyalty</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Lead Product Designer - JSM Help Center

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together, we're able to hire eligible candidates for this role from any location in Australia, New Zealand or the US West Coast.Your future teamAtlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. You'll join a small, creative team that is agile, works quickly, and focuses on impact. Jira Work Management (JWM) is hiring a Principal Product Manager, reporting to Head of Product, JWM. You are a Product Manager with a background in building, launching and scaling B2B SaaS products by working well with multiple engineering teams and partner teams in analytics, design, user research. You'll lead a product team based in Australia and the United States, focused on specific goals important to JWM's success.<h3>You'll love this role if:</h3><ul><ul><li>You are known for your "can do" demeanour, curiosity and creativity.</li><li>You have prior success in leading product teams, setting product vision and strategy and launching excellent products.</li><li>You can lead the team through setting clear goals, making decisions, and communicating crisply to your team, to leaders across Atlassian, and to our customers and partners.</li><li>You can create positive outcomes across products and teams outside your direct area to ensure we are all running in the same direction.</li><li>You think about customers and their user experience first, while also grounding decisions in data.</li><li>You can see a bet not working out, quickly retrenching and refocusing on alternative options with more promise</li><li>You see and understand the bigger picture. You can look beyond the product and build a strategy that benefits the greater Atlassian good</li><li>You are a seasoned Product Manager with deep experience in your craft, and have worked effectively with hybrid or fully remote teams.</li></ul></ul><h3>What you have done</h3><ul><ul><li>Outstanding team leadership, generating excitement for the work needed and the goal we're heading towards</li><li>Excellent ability to align with teammates in disparate areas critical for success, keeping everyone aligned.</li><li>Demonstrated understanding our business goals and developing a product roadmap where each release demonstrably moves us closer to success.</li><li>You've launched a customer-facing product or owned substantial features or scope within a large product</li><li>You are used to launching experiments, measuring impact, iterating and repeating</li><li>Working knowledge of how to ship in a lean, agile environment</li><li>Know how to gather data and insights from a large set of customers to make better decisions</li><li>Experience understanding funnel metrics, identifying opportunities to improve, shipping, learning and iterating.</li></ul></ul>What is Jira Work Management?Jira Work Management (JWM) unleashes the potential of Jira to business teams, allowing them to <i>work the way they want</i>, while providing the <i>continuity they need</i> to unlock collaboration and scale across the organisation. JWM is geared towards marketing, finance, legal, design and other business teams.JWM supports business teams along their growth journey with easy-to-use templates, configurable workflows, and limitless automations – all wrapped in familiar views like lists, timelines, and boards. Jira Work Management provides teams with a complete solution, unlocking their ability to coordinate, collaborate, and complete projects at scale in a way no single work management tool can.Why join JWM now?We're growing at an astronomical pace and we're looking for an accomplished Principal Product Manager to join the team, and accelerate our growth even further. Our team moves quickly, releases value to customers weekly and maintains the familiar feeling of being part of startup that’s changing the world.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager - Jira Work Management.

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together, we're able to hire eligible candidates for this role from any location in Australia, New Zealand or the US West Coast.Your future teamAtlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. You'll join a small, creative team that is agile, works quickly, and focuses on impact. Jira Work Management (JWM) is hiring a Principal Product Manager, reporting to Head of Product, JWM. You are a Product Manager with a background in building, launching and scaling B2B SaaS products by working well with multiple engineering teams and partner teams in analytics, design, user research. You'll lead a product team based in Australia and the United States, focused on specific goals important to JWM's success.<h3>You'll love this role if:</h3><ul><ul><li>You are known for your "can do" demeanour, curiosity and creativity.</li><li>You have prior success in leading product teams, setting product vision and strategy and launching excellent products.</li><li>You can lead the team through setting clear goals, making decisions, and communicating crisply to your team, to leaders across Atlassian, and to our customers and partners.</li><li>You can create positive outcomes across products and teams outside your direct area to ensure we are all running in the same direction.</li><li>You think about customers and their user experience first, while also grounding decisions in data.</li><li>You can see a bet not working out, quickly retrenching and refocusing on alternative options with more promise</li><li>You see and understand the bigger picture. You can look beyond the product and build a strategy that benefits the greater Atlassian good</li><li>You are a seasoned Product Manager with deep experience in your craft, and have worked effectively with hybrid or fully remote teams.</li></ul></ul><h3>What you have done</h3><ul><ul><li>Outstanding team leadership, generating excitement for the work needed and the goal we're heading towards</li><li>Excellent ability to align with teammates in disparate areas critical for success, keeping everyone aligned.</li><li>Demonstrated understanding our business goals and developing a product roadmap where each release demonstrably moves us closer to success.</li><li>You've launched a customer-facing product or owned substantial features or scope within a large product</li><li>You are used to launching experiments, measuring impact, iterating and repeating</li><li>Working knowledge of how to ship in a lean, agile environment</li><li>Know how to gather data and insights from a large set of customers to make better decisions</li><li>Experience understanding funnel metrics, identifying opportunities to improve, shipping, learning and iterating.</li></ul></ul>What is Jira Work Management?Jira Work Management (JWM) unleashes the potential of Jira to business teams, allowing them to <i>work the way they want</i>, while providing the <i>continuity they need</i> to unlock collaboration and scale across the organisation. JWM is geared towards marketing, finance, legal, design and other business teams.JWM supports business teams along their growth journey with easy-to-use templates, configurable workflows, and limitless automations – all wrapped in familiar views like lists, timelines, and boards. Jira Work Management provides teams with a complete solution, unlocking their ability to coordinate, collaborate, and complete projects at scale in a way no single work management tool can.Why join JWM now?We're growing at an astronomical pace and we're looking for an accomplished Principal Product Manager to join the team, and accelerate our growth even further. Our team moves quickly, releases value to customers weekly and maintains the familiar feeling of being part of startup that's changing the world.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager - Jira Work Management

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Are you passionate about making products accessible for all? Are you a product designer who can bring teams together to solve complex problems?We're looking for a mid-level Accessibility Product Designer to focus on the next evolution of the Jira Platform. You will ensure that all of the platform experiences that we share across multiple Jira products are accessible and meet industry standards.Your future teamJira Platform is part of our Cloud Platform team that enables Atlassian products to create ways to help all teams to come together, collaborate, and control their workflows. This team is the foundation for Jira Software, Jira Service Management, Jira Work Management, Jira Align, and any future Jira product. Jira Platform offers the components, infrastructure, consistent experiences, and best-practices for teams to design and ship high-quality apps. One of our top priorities is to make sure that all our user interfaces are accessible for people with disabilities.<h3>What you'll do</h3><ul><ul><li>You will partner with engineers, product managers and designers to design and deliver beautiful, accessible solutions and evolve the Jira Platform experiences from an accessibility point of view.</li><li>Report to our Senior Design Manager in the Jira Platform team and work with the centralised Atlassian Accessibility Team.</li><li>Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design.</li><li>Co-create and roll-out the integration of Accessibility design principles throughout the software development lifecycle in Jira Platform.</li><li>Work with Jira Platform cross-discipline leaders to propose, seek agreement, and support the Accessibility program of work.</li><li>In your first year you will work with your team (content design, product manager and engineers) to eliminate important Accessibility issues in Jira Platform experiences. In the second year you will move onto providing the design guidance to Jira product teams that need to work on the full range of Accessibility issues.</li></ul></ul><h3>Your background:</h3><ul><ul><li>Professional UX / product design experience, designing complex or enterprise-level software.</li><li>Hands-on professional experience as a UX Designer or Product Designer, working across the entire end-to-end design process, from very early-stage research, brainstorming to iteration and implementation.</li><li>Designing for inclusive and accessible experiences is your area of expertise.</li><li>Subject matter expertise in Accessibility on web platforms, knowledge of Accessibility requirements (e.g., Web Content Accessibility Guidelines, WCAG) and experience with Assistive Technologies on Windows and Mac platforms.</li><li>Experience implementing Accessibility in UI components, including interoperability with Assistive Technologies.</li><li>Experience working directly with members of the disability community or assistive technology vendors is a plus.</li><li>Solid research knowledge, i.e. you can define what user research needs to be done (and you're excited to do some yourself) and use existing research findings in your work.</li><li>Experience working with fellow designers, product managers and engineers.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Product Designer - Accessibility

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.<b>Your future team</b>Bitbucket Data Center is a self-managed solution that provides source code collaboration for professional teams of any size, across any distance. It is used by thousands of enterprises including many of the Fortune 500 ones to build quality software at scale. Join us as we unleash the power of development teams all over the globe and across many industries.As Senior Product Manager on Bitbucket, reporting to a Group Product Manager, you will define the strategy, evaluate product opportunities, analyse industry trends, customer and partner needs, and prioritise product enhancements. You will work with your team of engineering, design, analytics and marketing to propose, critically evaluate, build and launch improvements. Your work will have impact on Atlassian's largest customers who work with Bitbucket Data Center to achieve the world's biggest missions.<h3>What you'll do</h3><ul><ul><li>Define a vision, and execute a roadmap that makes Bitbucket Data Center product a desirable and trusted destination for our enterprise customers</li><li>Prepare the analysis of the current market needs, opportunities and the competitive landscape in enterprise grade solutions</li><li>Solve a series of unique challenges, from creating delightful in-product user experiences to building scalable solutions for a mature product in a growing and competitive market</li><li>Partner with engineering, design, marketing and support specialists to form a compelling product roadmap that can motivate and lead your teams to success</li></ul></ul><h3>Your background</h3><ul><ul><li>Proven experience working with SaaS products as a Senior Product Manager</li><li>Success with developing a high-level product strategy and roadmap and rallying a team to deliver value to enterprise customers</li><li>Strength in prioritising opportunities, balancing the needs of our customers with those of our business, and communicating the rationale behind your decisions, including to executive leadership</li><li>Technical fluency to understand and deliver on complex, enterprise-level requirements</li><li>Experience with building relationships and influencing without authority at all levels of the organisation</li><li>Comfortable defining and tracking important business and success metrics</li><li>You are customer-centric and you enjoy working directly with design and engineering to ship delightful experiences</li><b>It's great, but not required if you have:</b><li>Computer science or a related technical degree</li><li>Experience working on a developer tools product</li><li>Experience working on enterprise-focused areas (B2B)</li><li>Experience working on products with a focus on security, compliance and/or administration</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Product Manager, Bitbucket Data Center

Rackspace

<b>Overview</b>We're looking for an Engagement Manager, who will be responsible for managing aspects of our relationship with Elastic Engineering customers.  You must possess customer-facing skills that enable you to represent us well within a customer’s environment, and drive discussions with senior personnel regarding work prioritization, incidents, trade-offs, best practices, and risk management. The right candidate measures important performance indicators and is data-driven.Ideally you have at least 5 years of relevant direct customer support experience with at least 3 years at a tech company performing project management using PMI best practices and/or Agile Scrum methodologies, with knowledge of Cloud technologies. If you get a thrill out of working with cutting edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink what is possible. Are you ready? <h3>Responsibilities:</h3><ul><ul><li>Managing customers, aligning business objectives with coordinated service deliveries, and ensure that our customers maximize the value they are seeing from their investment.</li><li>You will be the primary point of contact for one or more customers helping to plan as well as, oversee ongoing operations of our service delivery.</li><li>Working with the customer, by utilizing your project management skills, to put together on-boarding schedules and tasks.</li><li>Providing guidance on how best to utilize our services, provide an escalation point for issues, and help provide reporting to ensure customers’ faith in the service.</li><li>Manages several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program, and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our services provide.</li><li>Create and managing project plans and schedules in conjunction with cloud engineers, and providing updates to customers on progress.</li><li>Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds of active customer engagements.</li><li>Lead the root cause analysis effort with the delivery team, when issues within a customer engagement arise.</li><li>Builds relationships with key individuals within the team, department and organization.</li><li>Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.</li><li>Demonstrates proficiency with Microsoft® and other company supported applications.</li><li>Identifies methods for collecting data, performs data analyses and articulates findings.</li><li>Develops simple models to understand the potential impacts of decisions under various scenarios.</li><li>Prepares and files regulatory correspondence in an organized, concise format and sends documents to regulatory agencies as requested.</li><li>Applies quality standards and ensures accuracy and completeness of individual work outputs.</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Bachelor's Degree in field related to role preferred. At Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.</li><li>Project Management Professional preferred.</li><li>Certified Scrum Master preferred.</li><li>Knowledge of AWS technologies, ideally with AWS Cloud Practitioner certification.</li><li>2 – 4 years of experience, in a tech industry role, performing project management using PMI best practices and/or Agile Scrum methodologies</li><li>Ability to handle multiple competing priorities in a fast-paced environment</li><li>Some experience in writing operating procedures. </li><li>Experience in setting and managing client expectations</li><li>Strong verbal and written communication skills</li><li>Solid experience in filtering and providing date and reports to customer, utilizing PowerPoint and Excel.</li><li>Ability to understand technical problems and translate between non-technical and technical teams.</li><li>Demonstrated customer focus and advocacy</li></ul></ul>#LI-SM6#rackspacetechnology<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Engagement Manager

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software &amp; collaboration. We have over 140,000 customers worldwide, and Enterprise Advocates help the largest of those accounts scale their investments in Atlassian. This non-traditional Sales role is based in our Sydney office. Our Solution Sales team builds and implements an effective sales strategy. They drive adoption of select products and services to our Enterprise customer base. At the same time, we want you to be a champion for our customers, providing feedback to our product and engineering teams and helping us optimise our customer experience. Are you customer-focused and creative? Are you able to think strategically while effectively prioritising resources to meet the needs of our customers? Do you love the Enterprise Sales process, and can you help us apply your knowledge to the Atlassian sales model? We'd love you on our team!<b>More about you:</b>We are looking for an ambitious, hardworking, organised, and self-sufficient team-player to join our team. You are customer-focused, an effective communicator who is able to operate strategically and manage scale.<h3>What you'll do</h3><ul><ul><li>Create a clear vision for your territory</li><li>Communicate on funnel/account/territory status, resource requirements, challenges, and successes</li><li>Partner, partner, partner - amazing accomplishments are the result of great teamwork, and success at the enterprise level "takes a community"</li><li>You will work with our channel managers and also directly with Atlassian partners, which range from the world's largest IT service providers, to other sales and service firms of all shapes and sizes</li><li>You will also collaborate with other teams, including Solution Engineering, Marketing, Legal, Product Management and Support</li><li>"Be the change you seek" and demonstrate unselfish leadership, while helping Atlassian to improve our ability to better serve our marketplace</li></ul></ul><h3>What you'll bring</h3><ul><ul><li>Extensive experience leading enterprise sales processes in a sophisticated sales environment</li><li>Experience developing advanced sales plans for strategic Enterprise customers </li><li>Knowledge and experience focused on the Banking and Finance industry</li><li>Experience guiding a team of cross disciplinary sales process participants in complex environments to achieve sales objectives</li><li>Proven track record closing complex transactions across the entire sales cycle</li><li>Demonstrated ability to manage key customer relationships and are comfortable operating at the  C-Level</li><li>Experience selling to customers across APAC including ANZ and Singapore</li><li>Proven track record of meeting or exceeding performance targets</li></ul></ul><h3>It's not essential but good if you have</h3><ul><ul><li>Experience selling complex solutions to Engineering and  IT audiences</li><li>Familiarity with Atlassian's sales model, sales culture &amp; suite of products</li><li>Experience with both on-premise and cloud software solutions</li><li>Australian banking regulatory knowledge</li></ul></ul><b>More about our team </b>The Sales team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, New York, Boston, Sydney, and Amsterdam. We worked in sales and management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Strategic Enterprise Account Director - Banking & Finance

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To ensure sufficient timezone overlap with the Central Accessibility Team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.<b>Your future team</b>Our Central Accessibility Team owns Atlassian's strategy and programmes to make every Atlassian experience accessible for people living with disability. Our programme directly supports our mission to help unleash the potential of every team (by unleashing the potential of every person on the team). We believe Accessibility is necessary to create better experiences for everyone.The Central Accessibility Team is comprised of Accessibility subject matter experts in many areas including research, design, engineering, quality assurance, programme management, assistive technologies, and more. We are building an Accessibility Centre of Excellence to improve disability awareness and accessibility expertise across Atlassian, provide training and guidance to teams, and improve the way we hire and support people with disabilities, work with the disability community, and deliver industry-leading experiences for our customers.We are hiring an Accessibility Programme Manager that will report to the Head of Accessibility and run the daily operations of our Accessibility QA Programme and contribute to other programmes related to customer engagement, product remediation and community outreach.<h3>What you'll do</h3><ul><ul><li>Partner with Senior Programme Managers in the daily operation of our accessibility programme</li><li>Coordinate and improve Accessibility testing services to support product teams' design and engineering work</li><li>Prepare and groom Accessibility backlogs for product teams working on remediation efforts</li><li>Support the Accessibility Enterprise Programme - helping organise and track customer issues</li><li>Monitor internal support channels and provide accessibility guidance to other teams</li><li>Provide support to Atlassian customers and users through the <a href="https://community.atlassian.com/" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian Community Hub</a></li></ul></ul><h3>Your background</h3><ul><ul><li>2+ years of relevant professional experience working with product, engineering, design and related functions</li><li>1 year of experience working in digital accessibility and user requirements</li><li>Understanding of the Accessibility software development lifecycle</li><li>Understanding of Accessibility requirements, standards (WCAG, ARIA), laws and regulations</li><li>Familiarity with a variety of disabilities, accessibility settings, and assistive technologies</li><li>Familiarity with the Accessibility audit process and VPAT documents</li></ul></ul><h3>Great but not required</h3><ul><ul><li>Experience working on accessibility at-scale in a large technology company</li><li>Experience as an Accessibility Tester or experience performing Accessibility Audits</li><li>Experience using Assistive Technologies and Accessibility settings on Windows, Mac, Android, iOS</li><li>Accessibility certification from IAAP or a comparable professional organisation</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Accessibility Program Manager

The Junior IT Support Specialist will provide customer support and manage the hardware and software of our data centre. This is a junior position for someone who has a passion for customer support and technology, with the willingness to learn about networking and technical support. You will have experience in a customer service role, ideally IT related or you may have completed studies in IT. The successful candidate will spend their first 2-4 months training with and shadowing our staff in order to learn the role responsibilities.Our main Data Centre is located at Erskine Park, with one other in Alexandria, hence candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights through permanent residency or citizenship are required for this position.<h3>Requirements:</h3><ul><ul><li>Previous experience in a customer service-oriented position.</li><li>Previous experience in an IT related position such as technical support, computer technician or similar is desirable. </li><li>Any knowledge of systems, networks and troubleshooting is ideal.</li><li>Completion of any IT related studies is desirable.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware (up to 20kgs) without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator</li><li>Self-Starter</li><li>Team Player</li><li>Welcomes Feedback</li><li>Ability to Identify Problems</li></ul></ul><h3>Job responsibilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul>#LI-MT1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Junior IT Support Specialist

The Junior Technician will provide customer support and manage the hardware and software of our data centre. This is a junior position for someone who has a passion for customer support and technology, with the willingness to learn about networking and technical support. You will have experience in a customer service role, ideally IT related or you may have completed studies in IT. The successful candidate will spend their first 2-4 months training with and shadowing our staff in order to learn the role responsibilities.Our main Data Centre is located at Erskine Park, with one other in Alexandria, hence candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights through permanent residency or citizenship are required for this position.<h3>Requirements:</h3><ul><ul><li>Previous experience in a customer service-oriented position.</li><li>Previous experience in an IT related position such as technical support, computer technician or similar is desirable. </li><li>Any knowledge of systems, networks and troubleshooting is ideal.</li><li>Completion of any IT related studies is desirable.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware (up to 20kgs) without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator</li><li>Self-Starter</li><li>Team Player</li><li>Welcomes Feedback</li><li>Ability to Identify Problems</li></ul></ul><h3>Job responsibilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul>#LI-MT1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Junior IT Technician (Tech Support/Data Centre)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and/or New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.Atlassian is looking for a passionate internal audit professional who will help Atlassian meet its goals through leading independent reviews of operational technology risks. Is that you?Our Internal Audit team is looking for an IT audit manager to focus on the operational audits we perform across our global presence. You will be part of a great team that collaborates to help improve our technology, processes, and controls. You will report to the Internal Audit Senior Manager. We'd like you to share your experience and great ideas to help enhance the ways Internal Audit and all Atlassians work, enabling win-win solutions to complex challenges.If you have experience managing audit services at public or large private companies and want to bring your skills to a technology company – we want you to join us.<h3>On your first day, we'll expect you to have:</h3><ul><ul><li>6+ years of experience working for a public multinational company or a public accounting/consulting firm with public multinational clients.</li><li>Experience carrying out and leading teams on technical internal audit reviews with experience across a broad range of technology risk areas (e.g. IT controls, security, cloud infrastructure, etc).</li><li>Working knowledge of cloud architecture, Agile development practices, and SaaS applications,</li><li>Great collaboration skills, comfortable and able to engage with all levels of management, in-person and remote, especially in a multinational organisation.</li><li>The autonomy to progress audit reviews in a hybrid remote and office environment.</li><li>Alignment with <a href="https://www.atlassian.com/company/values" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian's values</a>, an enthusiastic and proactive nature, able to chart your own course and work on problems for which there may be no clear solution.</li><li>An understanding of internal audit processes, work products, and trends.</li></ul></ul><h3>More about you:</h3><ul><ul><li>You are not phased by complex topics and changing direction.</li><li>You are someone who excels in a fun and dynamic team, with plenty of opportunities to learn and develop.</li></ul></ul><h3>You'll get to:</h3><ul><ul><li>Manage operational technology audits from scoping to reporting.</li><li>Identify operational risks and have the opportunity to make a genuine impact by advising senior Atlassians including preparation of reports to the Board's Audit Committee and other executives.</li><li>Help define the team audit plan using your experience to identify areas of focus aligned with the company strategy.</li><li>Help to take our Internal Audit team to the next level, collaborating on creative ways to increase our effectiveness and profile.</li><li>Work as part of our advisory programmes to guide Atlassians on process improvements, risk mitigation, control enhancements, and audit matters.</li></ul></ul><h3>It's great, but not required, if you have</h3><ul><ul><li>A degree focused on information technology, security, or related fields.</li><li>CISA, CIA, CPA, CFE, CISSP, PMP, or related certifications/training.</li><li>Experience with Sarbanes-Oxley, SOC 2, NIST, ISO 27000 series, or other compliance frameworks.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Manager, Internal Audit

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><b>Your future team</b>Want the freedom to be creative? How about the time and resources to make them a reality? Yes? Great. We build software for the world's most imaginative thinkers. That means we need our own team to push boundaries daily! At Atlassian, you'll be encouraged to use your imagination and try new things. You'll collaborate with some of the best minds in tech.  You’ll quickly become a key part of our values-driven culture, have opportunities to speak at global conferences, and participate in ShipIt—our quarterly hackathon.From day one, you will be a valued part of our development team, trusted to make changes to code that directly impact our products, while gaining deep technical knowledge in full lifecycle product development. You'll dream up and code new features that can be shipped straight into our products, all the while being trained by our very best people.This role is suitable for graduates/early careers professionals looking to work on front end, back end, full stack and mobile development.We will look to align you to best team fit prior to your start date.This program is open to students/early careers professionals who are completing their degree studies by July 2023 <i><b>or</b></i> have completed their Bachelor's or Masters’s degree studies in the previous 2 years.Applications will be accepted from Australian and New Zealand Citizens, and Permanent Residents and those holding the appropriate student visas allowing them full working rights in Australia after graduation.Please note applications for this role will close on Monday, April 10, 2023.<h3>On your first day, we'll expect you to:</h3><ul><ul><li>Bachelors or Masters in Computer Science / Software Engineering or a related technical field and have completed your studies in the previous 2 years or by July 2023.</li><li>Experience with Java, Python, C, C++, or other related object-oriented programming languages</li><li>A real passion for collaborating with colleagues to build technical solutions to hard problems</li><li>Deep understanding of data structures, in particular how they are implemented and how to apply them to tackle problems</li></ul></ul><h3>It’s great, but not required, if you:</h3><ul><ul><li>Have a real passion for software engineering, as demonstrated by previous internships, work experience, projects, or publications</li><li>Familiarity with application of common design patterns</li></ul></ul><b>More About Our Team</b>You'll join a team that is smart and very direct. We challenge each other to improve our work, learn, and ask hard questions. We're dedicated to Agile methodology and are big believers in 'lean' (which means we don't do documentation for documentation's sake). We know the importance of validating assumptions about users and use several types of testing to figure out whether we're right (or wrong). Our bottom line is improving our user's experience—no matter what.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Software Engineer, Graduate/Early Careers Professional, (July 2023 start date), Australia & New Zealand

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in an East Coast Australia timezone. When you read through the requirements of the role below, don't give up if you don't meet them all. If you tick some of the requirements, great! Throw your hat in the ring and let's go from there.<h3>What you'll do</h3><ul><ul><li>You will be a well-rounded Program Manager, providing strategic support to the Foundation team to extend their reach and amplify impact, reporting to the Head of Foundation.</li><li>You will be someone that is super-efficient, who has the ability to see around corners and anticipate issues before they arise. Bringing an Atlassian problem-solving lens to our future operational challenges and blind spots.</li><li>We'll look to you to help us prioritise, focus and create flow across our leadership team with a multiplying effect across our pillars. You'll excel at context switching as you prioritise and juggle multiple programs (and move them rapidly along), all while keeping calm under pressure.</li><li><b>In this role you'll be:</b></li><li><b>Strategic partner: </b>You'll be the strategic partner to the Foundation Leadership team, this will mean being a trusted sounding board for decisions, consolidating requests and making recommendations, or stepping in for them at meetings</li><li><b>Love operations: </b>You will enhance the Foundation's leadership team through creating flow across our team ceremonies, driving quality across our processes, planning, goal setting and tracking (specifically, OKRs), and other important components to our operational muscle. Organise and facilitate fortnightly team sessions, monthly and quarterly reviews, internal comms health diagnostic and team off-sites</li><li><b>Proactively drive projects forward:</b> As a trusted extension of the Head of Foundation, you'll take on driving key projects that are critical to the desired impact of the Foundation. This will include cross-cutting project management with stakeholders that sit within the Foundation team and in many different parts of Atlassian</li><li><b>Organisational effectiveness: </b>Diagnose blockers driving effective teamwork, collaboration, and commitment across a team with multiple priorities and focus areas. Recommend or design agile methodologies and tools which will drive the adoption of processes, patterns, and agile frameworks and support the Foundation team in the implementation of such methodologies, tools and processes</li><li><b>Aggregator - department-level goals and reporting:</b> Collaborate with our leadership team to sweep, coordinate department OKR reporting, supporting the Leadership team on the tracking, forecasting, and facilitation of our Rolling 4 plan</li><li><b>Own the day-to-day: </b>Making sure that the Foundation Leadership team's time is spent in the most impactful areas by triaging meeting requests and running meetings effectively</li></ul></ul><h3>Your Background</h3><ul><ul><li>5+ years of experience in Program Management, Operations, or similar including experience with agile ways of working</li><li>Experience prioritising, managing, and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment</li><li>A keen eye for detail and a strong desire to uphold high standards of excellence</li><li>A truly self-motivated desire to constantly learn, develop and grow in the role</li><li>A drive to quickly create structure out of chaos, and then communicate it clearly</li><li>A bias for action, constantly striving to get things done, with a high GSD (Get Shit Done) attitude and track record</li><li>A problem solver mindset; willing to adapt when necessary; comfortable with ambiguity, and empowered to "be the change you seek"</li><li>Integrity and trustworthiness with humility/willingness to question one's own assumptions</li><li>An ability to communicate well with stakeholders from all across the business at many different levels, and enjoy it!</li><li>A high level of comfort working with remote/hybrid teams and the ability to work with an eclectic mix of geographically dispersed stakeholders</li><li>A demonstrated passion for making a difference and are excited to drive the implementation of the Foundation's vision and strategy.</li><li><b>It's a bonus if you:</b></li><li>Have extensive experience working with Atlassian products (Jira, Confluence, Trello, Atlas, etc)Proficiency in technical tools such as Miro, Mural, Google Suite, Excel</li></ul></ul><b>Your future team</b>The Atlassian Foundation is a global team with 20+ members based in Australia, USA, India and Philippines. We believe we have a responsibility to tackle disadvantages both locally (the communities where we work) and globally. We also believe in the transformational power of both education and business as forces for good. Our strategy has three pillars:"EDUCATE"<i>Our focus on education exists to help ensure young people (up to age 24) from low-income communities have the skills they need to thrive in the 21st century.</i>"ENLIST"<i>We bring out the best of business by building the <a href="http://www.pledge1percent.org/" rel="noopener noreferrer nofollow ugc" target="_blank">Pledge 1% </a>movement.</i>"EMPOWER"<i>We create energy and reduce friction so that every Atlassian can make the biggest difference in their local communities. To do this, we empower each Atlassian with five days per year of Foundation Time to volunteer and make an impact!</i><b>PLEASE NOTE - Applications will close for this role on Tuesday 14th March. </b><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

P50 Senior Program Manager - Foundation Team - 12 month FTC

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% up-time. Our main Data Centre is located at Erskine Park and Alexandria, candidates will require reliable transportation. This role requires shiftwork (rotated equally within the team, and fairly compensated for) so all applicants need to be available and comfortable with this work structure. Full Australian working rights are required for this position.<h3>Key Accountabilities:</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support.</li><li>Identify and troubleshoot simple hardware failures on servers, including the replacement of failed hardware components.</li><li>Troubleshoot Operating system storage issues including file system, disk management and RAID technologies.</li><li>Support Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues.</li><li>Troubleshoot simple local area network (LAN) connectivity issues and re-establish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.</li><li>Complete troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances.</li><li>Complete troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays.</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required.</li><li> Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.</li><li>Provide technical communication relating to customer configurations in a concise, professional manner.</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Must be able to work shift work covering a 24x7x365 roster, including public holidays and weekends.</li><li>Previous experience with building, repairing or upgrading hardware.</li><li>Experience with Dell PowerEdge and HP ProLiant server hardware.</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred.</li><li>Previous experience in a customer service-oriented position preferred.</li><li>Experience with Cisco, F5 and Brocade network devices preferred.</li><li>Must be able to prioritize work in a fast paced, high pressure environment.</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette.</li><li>Must be able to lift servers and various other hardware without assistance.</li><li>Must have reliable transportation. Willing to occasionally travel to other DC's within Sydney as required.</li></ul></ul><h3>Success in the role requires the following personal qualities: </h3><ul><ul><li>Effective Communicator.</li><li>Self-Starter.</li><li>Team Player.</li><li>Welcomes Feedback.</li><li>Ability to Identify Problems.</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Data Centre Operations Technician II

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any major city in Australia. If this sparks your interest, apply today and chat with our friendly recruitment team further.At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Cloud Migrations is Atlassian's top goal. We are committed to helping our valuable customers complete the migrations of the Atlassian products from on-premise environment to Atlassian Cloud. These are highly complex projects that need thorough discovery, planning, preparation, testing before taking up the production migrations. Our Partners play a important role in helping our customers move to Cloud.We are seeking a highly experienced <b>Sr. Partner Solutions Strategist - Cloud Migrations</b> for a key role within our Partner Solutions Acceleration team. You will collaborate with the Cloud migration managers, Channel business development and Partner managers, Marketing, Sales, Technical Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in their Cloud migration practice.There is simply not a more exciting and impactful cloud migration practice building opportunity anywhere. Is this the opportunity for you?<h3>In this role, you'll get to:</h3><ul><ul><li>Establish APAC Partner capability strategy in collaboration with Global Solution Strategists, Customer support, Customer Advisory, Channel, Sales and Marketing team to grow and accelerate cloud migration capability in our partner eco-system.</li><li>Lead APAC channel capability efforts focused on Cloud migration market success.</li><li>Provide guidance and collaborate with Atlassian partners to create packaged implementation Cloud migration, services, solutions and GTM strategy.</li><li>Conduct Cloud migration capability, technical and practice workshops with partners.</li><li>Assess and Support channel coverage, partner capacity and recruitment requirements for Cloud migrations across a range of different partnership models.</li><li>Partner with Enterprise Sales on educating them on partner capabilities and optimising the co-selling motion.</li><li>Collaborate across Atlassian to build and deliver a coordinated capability model.</li><li>You will focus and lead Cloud migrations channel and thought leadership programs, but also keep an eye on the business as a whole.</li></ul></ul><h3>More about you:</h3><ul><ul><li>You will have 10+ years of product, consulting and sales experience within Digital Transformation and Cloud migrations engagements.</li><li>Excellent business insight with outcome driven approach! Understanding of how to position and sell value, calculate return on investment, and consultative selling.</li><li>A history of working effectively in matrix organisation where internal/external bridge-building and partnering is an essential quality.</li><li>Understanding of value of SaaS platforms for customers.</li><li>Experience migrating applications into the public cloud according to customers' security and networking requirements.</li><li>Good to have experience working with Partners.</li></ul></ul><h3>About the team:</h3><ul><ul><li>The Partner Solutions Acceleration Team is part of the Customer Success &amp; Innovation (CSI) team with the objective of accelerating Channel by enabling and collaborating with partners to build, market, sell and implement our market leading Scaled agile and Devops, workplace management, cloud migrations and ITSM solutions. This team has a deep industry and technology solutions expertise, and is responsible for Channel driven specialist business.</li><li>Above all, we believe in the Atlassian values and use them as our compass in constantly refining and enabling our Channel model, one that is redefining how channel can help and accelerate our customers adoption through solutions based approach using our software.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Sr. Partner Solutions Strategist - Cloud Migrations

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand.We're hiring a Solutions Delivery Manager to join our Advisory Services Delivery team. You will report to the Senior Manager of Solution Delivery, APAC. You will work in a consultative capacity and can strike that perfect blend of solution/technical knowledge with business acumen.You will lead with empathy and are motivated by your team's success. You are a life long learner and you look at failure as a necessary step in the journey towards knowledge/skill acquisition. You will work with decision-makers in large customer organisations to encourage understanding on important decisions. You will guide customers through a framework to analyse their problems and reach outcomes faster, coaching others to do the same.<h3>What you'll do </h3><ul><ul><li>Directly manage an Advisory Services delivery team, who you will support with mentoring. You will also be responsible for staffing, onboarding and up-skilling new hires</li><li>Support the demand pipeline by partnering with Services Solutions Advocates</li><li>Manage the quality of service delivery for your team's engagements</li><li>Work with Atlassian Solution Partners &amp; Services Solutions Advocates to position the value of enterprise services relationship for our largest customers</li><li>Engage in strategic conversations with customers' leadership to help them understand the value of Atlassian solutions and Atlassian Enterprise Services</li><li>Contribute to strategic Advisory Services projects</li><li>Collaborating with regional team leads and CSI Leadership to prioritise investments</li><li>Experience leading a team and passion for mentoring, developing others</li><li>Consultative, solution, or technical experience</li><li>Experience working with large customers in a consulting or technical specialist capacity</li><li>Typically up to 30% including some international travel <i>may</i> be required</li></ul></ul><h3>Your background:</h3><ul><ul><li>You understand the process by which software is defined, built, and deployed</li><li>You show understanding of IT infrastructure and governance and have exposure to business-critical systems management, experience with change management, and technical engagement delivery</li><li>You have SaaS experience or experience in enterprise customer-facing roles</li><li>You have a customer focus including discovery/interview skills</li><li>You have change management and solution rollout/adoption experience</li><li>You are comfortable speaking and influencing senior leadership internally and externally</li><li>You can identify and explain themes from customer data</li><li>You have experience helping an organisation adopt an Atlassian product or similar product</li></ul></ul><h3>It's great, but not required if you have:</h3><ul><ul><li>Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams</li><li>Experience working with large customers in a consulting or technical specialist capacity</li></ul></ul><b>Your Future Team</b>The Atlassian Advisory Services team is a globally distributed team of Atlassian solutions and technical advisors who are passionate about creating customer success through ongoing prescriptive guidance. Advisory Services team members, Enterprise Technical Architects and Enterprise Solution Strategists, engage with enterprise organisations experiencing some of the most complex challenges and help those organisations create and provide solutions for their teams.The Atlassian Advisory Services Delivery team are trusted advisors who help orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and help unlock their ideal solution for team collaboration.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Manager, Solution Delivery

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Are you dedicated to extraordinary user experience, have awesome technical chops, love solving problems, and relish variety? If so, Atlassian has a phenomenal opportunity for you as part of our Associate Product Manager (APM) Program.This outstanding and “self-starter” opportunity as an APM will give your career in product management a head start with great support from an entrepreneurial team and experience in steering the direction of our products. You will gain experience in: conducting customer &amp; partner interviews that translate insight into action, crafting product specs that meets our user and business needs, researching &amp; communicating competitive analysis, and new market/product opportunities (among other projects).In this role, you'll have the opportunity to wear multiple hats while crafting creative solutions for our customer's greatest challenges. We promise you'll never be bored!Our APM grad program is crafted and designed to accelerate the growth of exceptionally creative problem solvers into the next generation of global leaders. Our APMs experience two, one-year long rotations with different Atlassian product teams.To learn more about the APM program go to <a href="http://atlassian.com/apm" rel="noopener noreferrer nofollow ugc" target="_blank">atlassian.com/apm</a>.Please note applications for these roles will close on Monday 10 April 2023 at midnight (AEST).<i>One important note: Unfortunately, this role is not eligible for visa sponsorship.</i><h3>On the first day, we'll expect you to have:</h3><ul><ul><li>Recently completed / completing an undergraduate or postgraduate degree (meaning you’ll be graduating by Jan 2024)</li><li>Have a passion for building and analysing technology products, customer needs, and market dynamics</li><li>Have an interest in translating customer insights into meaningful results for our engineering teams</li><li>Be able to think from multiple perspectives, including our customers and development teams</li><li>Deep understanding of the value of collaboration and teamwork</li></ul></ul><h3>It’s great but not required if you have:</h3><ul><ul><li>Entrepreneurial experience in any domain</li><li>Internship experience in software or consulting</li><li>Knowledge of the technical aspects of software development</li><li>An understanding of what constitutes good design, either through design/UI work of your own or working with designers in a team</li><li>Experience driving decisions in the face of ambiguity and change</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Associate Product Manager (APM), 2024 Graduate Australia & New Zealand

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