Rackspace

<b>Job Summary:</b> In this dynamic client facing role, you will be a member of a major customer’s Technical Operation Centre (TOC) team. This collaborative group is responsible for delivering improved business outcomes through continuous improvement of the IT infrastructure, with a particular focus on tooling and automation. The TOC has been put front and center of the customer’s IT strategy on how they are going to contribute to the business’s success.The TOC, whilst not responsible for day to day troubleshooting and management on the network, will be responsible for continuously refining and automating those processes through the practice of Network Reliability Engineering. A further core aim of the TOC is to enable a fully observable network, with rich telemetry data available to maximize reliability and performance through predictive analytics and AI/ML. The Professional Services NetworkSecurity EngineerIVisakeyelementwithintheRackspaceProfessional Servicesteam and is expected to provide a high level of technical expertise to ensure the continual improvement of critical networking tooling solutions. We are seeking a mix of skills across network and systems engineering, data analytics, network automation. Proficiency in all skills below is not required, but a willingness to learn is. Equally important to skillset is mindset. We are looking for people that are passionate about continuous improvement and operational excellence. The right candidate will bring software engineering thinking to the network environment and will instinctively seek to solve problems using ‘network as code’. <b>Work Location: </b>Onsite (Montreal, Quebec)<h3>Key Responsibilities: </h3><ul><ul><li>Analyse datasets from across the network and deliver meaningful insight to support better business decision making.</li><li>Determine, discover, and capture network event data needed to support effective monitoring. Items include but not limited to; tuning SNMP MIB parameters to capture items such as QoS performance, packet loss, latency, and memory usage.</li><li>Network Reliability Engineering - automate as much of the BAU network management as possible. </li><li>Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others.</li><li>Create automated network provisioning workflows using tools such as Yang, NETCONF, XML, Ansible, Python etc.</li><li>Plan and execute in depth technical activity, influencing the direction of activities and providing technical insights and guidance to others.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li><b>French and English Speaking is a key requirement</b></li><li>7+ years of networking experience in a command-line oriented environment</li><li>Familiarity with the following- JIRA, Ansible, Jenkins, Python, Docker</li><li>Experience with ServiceNow</li><li>Experience with Cisco DNA Centre</li><li>4+ years’ experience configuration and problem resolution for OSPF and/or BGP</li><li>5+ years’ experience in a customer facing role</li><li>CCIE-level aptitude</li><li>Excellent written and verbal communication skills</li><li>Critical thinking skills and the ability to provide solutions with precision during high- pressure situations</li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul>#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Canada

Montreal

Network Security Devops Engineer IV - Canada

<b>Job Summary:</b> The Network Administrators takes ownership of administrative work in the Network Operations Center, ensures that documentation is correctly updated, and escalates engineering issues to more senior engineers or the oncoming shift. The Network Administrator actively monitors the ticket queue, vendor technical assistance center (TAC) cases, and internal tools. Also, the network administrator assists peer engineers in incidents or escalates them to the appropriate level. Technical issues can include tracking provider maintenance activity, following up with circuit vendors for reasons for outage (RFO), providing information on open TAC cases, and assisting with turnover of shift activities. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <b>Work Location: </b>Onsite <h3>Key Responsibilities: </h3><ul><ul><li>Document maintenances and impacts, ensuring high levels of accuracy.</li><li>Document planned and unplanned network events in appropriate tracking and turnover system.</li><li>Promptly and correctly respond to network events.</li><li>Follow up with vendors as needed to ensure problem resolution.</li><li>Take ownership of level-appropriate customer requests and issues, seeing them through to resolution.</li><li>Escalate support requests to next level engineers as appropriate.</li><li>Review and sign off on defined policy and process standards.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Regional equivalent to High School Diploma required. </li><li>Minimum of one year in a technical and customer service role involving network technologies Networking knowledge and experience around OSI model layer 1, 2 and 3.</li><li>Understanding on IPv4 and IPv6 address scheme.</li><li>Experience on network platforms (Various Cisco enterprise or data center network switch platforms such as 2960 or Nexus 3/7/9K). </li><li>knowledge around Layer 2 protocols (STP, HSRP, VLANs, CDP, port-channels).</li><li>Experience with monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, WhatsUp Gold, etc).</li><li>Proficient, verbally and written, in both the English and French languages. </li><li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></li></ul></ul>#LI-MF #LI-Oniste #LI-Montreal #LI-Canada<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Network Administrator II

<b>Job Summary:</b>  We are looking for a Senior Network Engineer III who will be responsible for the planning, design, configuration, integration &amp; installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer III will provide technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer III may serve as a liaison to gather network requirements from internal customers, vendors and other third-party providers. <b>Work Location: </b>Onsite <h3>Key Responsibilities: </h3><ul><ul><li>Troubleshoot network related issues including resolution of outages/incidents as well as more advanced Service Request functions.</li><li>Joining recovery calls with different teams for resolution of high priority incidents within SLA.   </li><li>Network monitoring, Remote administration, configuration, trouble shooting, setup, deployment, IP Schema, IP Protocol, implementation and support of IP addresses, routing table entries, network filters, and any other applicable operational configuration parameters for all managed Network devices.</li><li>Provide design defect solution along with Service improvement ideas.</li><li>Coordinate with other support teams for issue resolution (if required).  </li><li>Implement changes needed for network performance optimization, new requirements etc.</li><li>Document incidents, service request, and change requests as per standard process.  </li><li>Proper handling the incidents escalated from NOC Level-2 engineer &amp; other teams.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Experience with OSI &amp; TCP/IP Network protocol architecture, Layering benefits and concept, functions of different layers, switches and LAN design, VLAN’s, VTP, STP, RSTP, MSTP.  </li><li>Cisco Router &amp; Switch experience with emphasis on IOS / CatOS, NxOS.</li><li>Excellent knowledge in Nexus Technologies (OTV, VPC, FABRICPATH)  &amp; Hardware (7K, 5K, 2K etc).</li><li>Working knowledge of first hop redundancy protocols (i.e. HSRP, VRRP, GLBP etc).</li><li>Experience on configuration and maintenance of F5/ ACE load balancer.</li><li>WAN transport technologies (Frame Relay, ATM, Private/Leased Line, MPLS, ISDN, PPP, HDLC).</li><li>Knowledgeable in LAN technologies (Ethernet, Fast Ethernet, Gigabit Ethernet, Wi-Fi).</li><li>Ability to authenticate, authorize, and/or encrypt mechanisms (LDAP, RADIUS, TACACS+, PKI, SSL, SSH).                                             </li><li>Excellent Knowledge on F5/ACE load balancer.</li><li>Excellent understanding of the protocols like FTP, TFTP, HTTP, DHCP, DNS, SNMP, WINS, IPSEC.   </li><li>Proficient, verbally and written, in both the English and French languages. </li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul>#LI-MF #LI-Oniste #LI-Montreal #LI-Canada<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Network Engineer

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Job Position and Company	Location	Tags	Posted
Network Security Devops Engineer IV - Canada at Rackspace	Full Time
Network Administrator II at Rackspace	Full Time Administrator
Senior Network Engineer at Rackspace	Remote Full Time

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