Business Compliance Specialist I - CH

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.We are looking for an experienced Business Compliance Specialsit to join our team in Switzerland. This person will maintain a compliance framework with established standards, guidelines, and audits. You will also ensure compliance with local, federal, and state regulations as well as internal, professional, and external business compliance standards.

Key Responsibilities

Compliance:
• Handling of contract e-mail inbox: managing request from internal Sales teams in relation to customer contracts.
• Investigating and follow up on customer contracts in our internal customer contract software
• Preparing customer contracts for internal signature process
• Scanning, re-uploading and filling contracts into internal contracting software system.
• Main point of contact for customer contract validation team and working closely with the team based in India and USA
• Maintaining and investigating differences on monthly reporting
• Organizing signature/countersignature for NDA and other compliance documents following our standard processes
 Governance:
• File/archive hard copy of documents per entity for all International (INTL) entities.
• Upload documents in CSC (internal software system) for INTL entities.
• Distribute and coordinate post for INTL entities received by email.
• Support Compliance Manager who is based in Zurich on adhoc requests .
 General Office Administration
• Support Management Team with facility management and general running of office operations.
• Handling of Post: Pick up registered post from local post office, scan and distribute the invoices/HR documents - handle any queries in relation to the invoices.

Career Level Summary

• Requires conceptual knowledge of theories, practices, and procedures within a job discipline
• Performs routine assignments using existing procedures
• Receives instruction, guidance and direction from more senior level roles
• Entry level to a professional career progression

Person Specification

• Flexible, customer service oriented, able to work in a diverse, fast-paced, multi-national environment.
• Organized, ability to multi-task, works well under pressure without constant supervision.
• Someone able to work on their own in the office and organize their workday.
• Excellent English (both written and spoken) and German language is as a plus.
• Proficiency in Microsoft Office and Microsoft Excel is a must.

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.