Rackspace

Job Summary: Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life- cycle management, including: prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow-up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients. They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Meet and exceed monthly sales quota through outbound/ inbound leads strategically selling the company’s various propositions to new prospects in a consultative manner.</li><li>Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via “SalesForce”).</li><li>Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customization would be required.</li><li>Develop and maintain a clear understanding of your prospects business needs and how Rackspace’s solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions</li><li>Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement.</li><li>Engage with channel partners to find and develop new opportunities.</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Monthly target achieved through successful execution of sales leads and account penetration</li><li>Typical duration of sales cycles should be 2-6 months</li><li>KPIs, documentation, process tracked via <a href="http://Salesforce.com" rel="noopener noreferrer nofollow ugc" target="_blank">Salesforce.com</a>.</li><li>#LI-CS1</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS)</li><li>Must have experience selling professional services.</li><li>Must have a proven track record in new business development. </li><li>Educated to degree level or equivalent and/or relevant commercial experience.</li><li>Moderate negotiation skills</li><li>Communication skills</li><li>Accurate forecasting skills</li><li>Consultative sales approach selling the value proposition</li><li>IT Manager/Director and C Level Players with leadership support</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>#DNI About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Greater London

Sales Executive - UK-BT

Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Specialist who is ready to join our mission in creating a #CyberFit future!
As the Technical Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients</li>
<li>Provide timely &amp; accurate status updates to customers and relevant internal stakeholders</li>
<li>Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
<li>Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as minimum)</li>
<li>Working level of Spanish (both oral and written, Intermediate as minimum)</li>
<li>Ability to analyze technical issues</li>
<li>Ability to convey technical information effectively</li>
<li>Excellent analytical skills</li>
<li>Exceptional customer service approach</li>
</ul>
Would be considered plus if you have
<ul>
<li>Prior Call Center experience in a customer/technical support setting</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Budapest

Technical Support Specialist with Spanish and French

This role has two different dimensions with a focus on either Controls or Shipping &amp; Receiving. Both roles ensure accountability and security of data center inventory.  Understand and adhere to company safety policies and procedures.  Understand and adhere to documented Inventory controls and practices.  Provide service in alignment with Rackspace Core Values to include FANATICAL support.<h3>Key Accountabilities</h3><ul><ul><li>Manage and process internal tickets</li><li>Process equipment returning to secured inventory stockroom</li><li>Execute physical movements of inventory </li><li>Maintain meticulous 5S and housekeeping practices</li><li>Actively participate in cause analysis method to investigate any customer-impacting events</li><li>Act as subject matter expert for process and policy alignment, also review and contribute documentation on the knowledge base</li><li>Participate in regularly schedule inventory-related meetings</li><li>Assist in training of new and existing controllers</li><li>Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications</li><li>Assist in the completion of all auditable controls</li><li>Address inquiries from other internal/external departments</li><li>Stock materials following industry handling standards </li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li>Control<li>Process hard drives containing data through the drive wiping and destruction processes</li><li>Complete reconciliation for the cycle counting process</li><li>Process reinstatements</li><li>Process all return materials, including sub-assembly build </li><li>Pull and assign items to fulfill customer contracts and upgrades</li><li>Replenish inventory using kanban and min/max </li>Shipping/Receiving <li>Process materials for disposals</li><li>Coordinate inbound and outbound shipments and communicate with freight companies</li><li>Process international shipments following industry standards</li><li>Process inbound receipts required for custom products</li><li>Package all shipments in alignment with company standards</li><li>Completion of all shipping and receiving documentation</li><li>Process inter-organization transfers</li>KPIs Include (not limited to): <li>All customer interactions, both internal and external, are conducted in a manner that is consistent with fanatical support</li><li>All inventory activities are performed in a timely and accurate manner</li><li>All activities that create a negative customer impact or near miss are investigated utilizing the root cause analysis method</li><li>Process and policy reviews and sign-offs are completed within the allocated timeframe</li><li>All work areas are routinely cle­­aned and organized</li><li>Key team goals are achieved regularly</li><li>Adheres to operational and safety processes and policies</li></ul></ul><h3>Key Requirements </h3><ul><ul><li>Educated to GCSE level or equivalent; further education in a technical vocation advantageous</li><li>Level appropriate experience or ability to show familiarity with inventory industry standards</li><li>Previous experience in an electronics/computer-oriented position preferred</li><li>Must be a self-starter who enjoys working in a team-based environment with minimal supervision</li><li>Must be able to work a flexible schedule</li><li>Must be able to work in a fast-paced, high-pressure environment</li><li>Must be able to lift 60 lbs overhead</li><li>Must have solid oral and written communication skills, as well as professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization</li><li>Familiarity with electronic and computer components is a plus</li><li>Must be able to type with proficiency and accuracy</li><li>Must have reliable transportation and be willing to travel occasionally (2-4 wks/yr) </li><li>Must have prior knowledge and experience with integrated inventory control systems</li><li>Must have prior knowledge and experience with a cycle counting process</li><li>Must understand return material authorizations (RMAs) for defective materials</li><li>Must have intermediate knowledge of requisition processing (Controls side)</li><li>Must have intermediate shipping and receiving experience (S&amp;R side)</li>Success in the role requires the following personal qualities  <li>Integrity-driven</li><li>Self-sufficient</li><li>Highly organized</li><li>Responsible</li><li>Team player</li><li>Strong communicator </li><li>Self-motivated </li><li>Skilled at time management </li><li>Critical thinker</li><li>Open to feedback</li><li>Collaborator</li><li>Growth Mindset</li></ul></ul>#LI-LP2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Slough

Inventory Control Specialist

The 'Manager, Data Center Engineering' is responsible for leading a team in support of all physical facilities infrastructure in the Data Center. This role will ensure that all equipment and support systems are in a high state of readiness at all times. In addition to a high level of developed competencies in building and managing facilities teams you will need detailed technical knowledge (mechanical and electrical) relevant to a data center or industrial, manufacturing or military environment. The Engineering Manager is also responsible for capacity management and contractor’s management and overall responsibility for the H&amp;S of those working in Rackspace premises<h3>Key Responsibilities</h3><ul><ul><li>Ensure that facilities problems are identified and repaired quickly </li><li>Hire and develop the skills of an internal team to scale in support of facilities equipment </li><li>Negotiate and manage vendor contracts, service level agreements (SLAs), etc </li><li>Work towards continual improvement in operational efficiencies, and occasionally travel to other regions to facilitate global cooperation </li><li>Develop an effective PPM schedule and ensure the checks are performed according to the manufacturer specifications and RS internal controls by either the specialist contractor or RS internal Engineering staff </li><li>Maintain available capacity by ensuring new areas of the DC are built well ahead of schedule </li><li>Adhere to the RS Change management guidelines </li><li>Occasionally support the Facility management team in the HQ by providing resources and technical expertise </li><li>Maintain the DCs office spaces in excellent working order </li><li>Ensure the security systems are in perfect working order and that the security team is delivering an efficient service to RS and our customers</li><li>Coach and Mentor the Engineering team members and provide leadership and guidance </li><li>Effectively manage the contractors on site to ensure adherence to RS H&amp;S and code of conduct </li><li>Responsible for adhering to company security policies and procedure as directed </li><li>100% uptime on cooling and power </li><li>Ensure 24/7/365 cover is maintained on site by managing the team’s holiday and training plans and ensuring the team scales with the business </li><li>Maintenance contracts are in place and renewed/updated with plenty of time. Service delivery meetings are to be held regularly to ensure value for money and observance of the agreed SLAs is obtained </li><li>The PPM schedule is developed for the entire year ahead and contractors/resources are lined up to perform all the activities in it </li><li>9 months worth of UPS and Cooling capacity is available at any point. New installations are performed in a timely manner to allow the business to grow </li><li>The HQ offices are supported when required without affecting the operations of the DCs </li><li>The office space and services in the DC buildings are always presentable and in perfect working order </li><li>The security systems are maintained to World Class standards and the security team is managed and their service reviewed regularly </li><li>Regular face to face meetings are held with all the Engineering team members to make sure personal development plans exists and are followed and to provide guidance and advice on performance and personal development/career advance </li><li>Contractors’ method statements are reviewed and PTW issued in accordance with H&amp;S laws. Supervision is maintained at all times to ensure they adhere to best practices </li></ul></ul><h3>Knowledge</h3><ul><ul><li>Exceptional people skills and the ability to motivate and lead a team </li><li>The ability to create an engaging working environment and atmosphere </li><li>Significant experience as an Engineering/DC Manager in a data center or related environment (industrial, pharmaceutical, manufacturing or military) </li><li>Experience in management of vendors/contractors performing installation, maintenance or upgrade work in a data center or related environment </li><li>Excellent written and verbal communication skills </li><li>Mechanical or Electrical Engineering related degree qualifications are advantageous </li><li>Technical competence in electrical, mechanical and cooling principals (inc. feeders, transformers, generators, switchgear, UPS systems, ATS/STS units, PDU units, chillers, air handling units, and CRAC units) including strong familiarity with UK safety regulations and controls advantageous </li></ul></ul>#LI-LP2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Manager, Data Centre Engineering - UK

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
WE OFFER
Competitive Benefits
<ul>
<li>Employee recognition program – CyberDragon Award</li>
<li>Employee referral bonus program</li>
<li>Hybrid and flexible working mode</li>
<li>25 days paid annual leave</li>
<li>Supplementary health insurance for employees and family members, including dental treatment</li>
<li>Childbirth bonus</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card</li>
</ul>
Office Benefits
<ul>
<li>Convenient and modern office location in the Building of the year including office massage and game rooms</li>
<li>Free parking for cars, bikes and bicycles</li>
<li>Free lunch vouchers</li>
<li>Parties, team-buildings and birthday compliments</li>
</ul>
Professional Development
<ul>
<li>Global mentorship program</li>
<li>In-house training and professional development activities</li>
<li>Certification courses</li>
<li>Participation in conferences and seminars</li>
</ul>
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Sofia

Cloud Software Support Specialist (French language)

In this role you will be helping to grow the Rackspace Cloud data practice.  You will be the expert in the region and support the delivery of our data projects on Azure.  Our Data Architects are experienced technologists with technical depth and breadth, along with strong interpersonal skills. In this role, you will work directly with customers and our team to help enable innovation through continuous, hands-on, deployment across technology stacks, will serve as the Data SME for our customers and be the focal touchpoint in engagements.    This is a hands on data platform engineering role that places significant emphasis on consultative data engineering engagements with a wide range of customer stakeholders; Business Owners, Business Analytics, Data Engineering teams, Application Development, End Users and Management teams. <h3>Responsibilities</h3><ul><ul><li>Design and build resilient and efficient data pipelines for batch and real-time streaming </li><li>Architect and design data infrastructure on cloud using Infrastructure-as-Code tools.  </li><li>Collaborate with product managers, software engineers, data analysts, and data scientists to build scalable and data-driven platforms and tools. </li><li>Provide technical product expertise, advise on deployment architectures, and handle in-depth technical questions around data infrastructure, PaaS services, design patterns and implementation approaches.  </li><li>Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead the identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration capabilities  </li><li>Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations. </li><li>Lead a team of engineers to deliver impactful results at scale. </li><li>Execute projects with an Agile mindset. </li><li>Build software frameworks to solve data problems at scale. </li></ul></ul><h3>Technical Requirements</h3><ul><ul><li>10+ years of data engineering experience with a proven track recordand experience leading implementations of large scale lakehouses on Databricks, Snowflake or Synapse. Prior experience using DBT will be a plus. Prior experience with PowerBI will be a plus.  </li><li>5+ years' experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads  </li><li>Extensive experience with Azure and its ADS PaaS services and related infrastructure services like firewall, storage, key vault etc. is required.  </li><li>3+ years' experience with analytics/data management strategy formulation, architectural blueprinting and effort estimation of analytics. </li><li>Strong Spark, SQL, Data Modeling, Data lakehouse concepts.  </li><li>Strong programming / scripting experience using SQL and python. </li><li>Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket. </li><li>Experience with Agile development methods in data-oriented projects  </li><li>Certifications in architecture, data engineering and development on Azure Cloud</li></ul></ul><h3>Other Requirements</h3><ul><ul><li>Highly motivated self-starter and team player and demonstrated success in prior roles. </li><li>Track record of success working through technical challenges within enterprise organizations </li><li>Ability to prioritize deals, training, and initiatives through highly effective time management </li><li>Excellent problem solving, analytical, presentation, and whiteboarding skills </li><li>Track record of success dealing with ambiguity (internal and external) and working collaboratively with other departments and organizations to solve challenging problems </li><li>Strong knowledge of technology and industry trends that affect data analytics decisions for enterprise organizations</li><li>Based In Germany</li><li>#LI-JB2</li><li>#LI-Remote</li></ul></ul>#LI-JB2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Germany

Senior Data Engineer – Azure

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Product Marketing Program and Launch Manager, who is ready to join our mission in creating a #CyberFit future! 
The product marketing program and launch manager is responsible for strategy, planning, operations, communications, execution, and delivery of product marketing launches, content, and campaigns.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO 
<ul>
<li>Product Launches: Lead and/or co-own product launch coordination for Acronis product launches. Help ensure cross-functional execution (across marketing, product management, and sales) to ensure that deliverables are completed on schedule for the success of the product launch. Set goals for product launch success, measure against those goals, conduct post-mortem analysis post-launch, and recommend improvements to increase efficiency and performance.</li>
<li>Solutions Marketing: Coordinate the efforts among the solutions marketing team, creating and maintaining plans to ensure that we have sufficient content and other assets and deliverables to support our Service Provider, Corporate Cloud, and Home Office / Consumer segments</li>
<li>Campaigns: Plan and ensure that we have appropriate product &amp; solutions marketing support for our campaigns, to help meet demand generation and other goals.</li>
<li>Joint Solution &amp; Ecosystem Integration: Visibility and coordination of efforts as needed to ensure our joint solutions and ecosystem integration.</li>
<li>Content: Assist the team’s content planning efforts to ensure we’re meeting content creation goals.</li>
<li>Planning and Reporting: Responsible for pulling together the metrics for targeted planning efforts, as described above.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>5+ years in the high-tech industry with roles spanning marketing project management, product launch management, content marketing, marketing operations, and/or campaign management</li>
<li>Experience in the cybersecurity, backup, and/or disaster recovery space for B2B markets operating in SaaS-based commercial models is desired.</li>
<li>Multi-channel communications and content formats knowledge and exposure across web, collateral, campaigns, webinars, live events, corporate comms, training, social, etc.</li>
<li>Ability to build a project or program proposal, with a plan for execution, a budget for resourcing, and a focus on measurement of results.</li>
<li>Comfort using multiple tool sets and platforms like Jira, Confluence, SharePoint, etc.</li>
<li>A strong appreciation for noticing, managing, and owning the details with quality control is baked into everything you do.</li>
<li>Successful track record of cross-functional, cross-company collaboration, with a proven ability to impact and influence a highly virtualized, matrixed, global team.</li>
<li>Strong problem-solving and presentation skills able to manage well up and across.</li>
<li>Strong communication skills in English.</li>
<li>As we are truly a global company and organization, understand the global market and experience working with an international team.</li>
<li>Some travel is required – but expected to be less than 15% globally for offsites, team meetings, and a few public events – and according to company policy and safety.</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 

WE OFFER 
Competitive Benefits  
<ul>
<li>Employee recognition and referral bonus programs </li>
<li>Hybrid and flexible working models </li>
</ul>
<ul>
<li>25 days paid annual leave </li>
<li>Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus </li>
<li>Monthly sports card for employees and family members  </li>
<li>Monthly public transport card </li>
</ul>

Office Benefits   
<ul>
<li>Convenient and modern office location in state of the art building including office massage and game rooms </li>
<li>Free parking for cars and bicycles </li>
<li>Free office lunch vouchers </li>
<li>Team-building and social activities  </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Trainings, certifications and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-MC1

Product Marketing Program and Launch Manager

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent Spanish and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Cloud Software Support Specialist with Spanish

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for an Channel &amp; Enterprise Account Executive who is ready to join us in creating a #CyberFit future and protecting the digital world!
We are seeking a talented Channel &amp; Enterprise Account Executive who will be responsible for the development of the Italian Enterprise and Cloud Markets and will manage Enterprise Clients and Channel as well as recruit and develop new Enterprise end users to ensure revenue growth in the region.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Manage and develop executive level relationships with different enterprise clients and channel partners in Italy</li>
<li>Manage 10-20 Channel related Enterprise level accounts at end user level</li>
<li>Develop partner Relationships in Channel to develop more Enterprise level leads</li>
<li>Assist in achieving targets in the region by signing enterprise level deals each quarter. This will include on premise, hybrid cloud and Large Service Providers in the regions</li>
<li>Develop relationships with key partners/resellers across Italy to identify enterprise deals</li>
<li>Work with Distribution Managers, Channel Account Managers and Inside Sales on developing and growing end users</li>
<li>Run campaigns with Marketing team to drive end user leads</li>
<li>Work with Inside Sales on driving Enterprise deals</li>
<li>Participate in Southern Europe management meetings to develop strategy and tactics across region</li>
<li>Adopt a learning culture and ensure you are familiar with all of the Acronis products</li>
<li>Manage key deals from lead to contract sign off</li>
<li>Develop relationships with key end users to ensure we are aware at all times what is happening within their account and ensure marketing potential is fulfilled</li>
<li>Generate leads for Acronis products to significantly contribute to the sales pipeline</li>
<li>Develop and implement alliance marketing programs to support key alliances in Italy</li>
<li>Implement our global campaigns within the region</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Graduate Degree and/or equivalent industry experience</li>
<li>You have held a Channel sales and marketing position within a leading software vendor, in the cybersecurity or data protection market, with a minimum of 7+ years sales and marketing &amp; management experience in the software industry</li>
<li>You are well networked in the IT industry especially with resellers in Italy</li>
<li>In depth channel and field sales experience</li>
<li>Experience in implementing a distribution model with proven results in line with international business objectives</li>
<li>In depth knowledge of the channel market, Systems Integrators &amp; OEMs across the region</li>
<li>Experience in effective marketing programs to support partner enablement and drive channel revenue</li>
<li>Have first class presentation, communication and planning skills</li>
<li>Be a natural team player and have a desire to work with others for broader success</li>
<li>Be able to operate successfully in a rapidly changing, ambiguous and undefined environment</li>
<li>Fluent English</li>
</ul>
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-VB1

Milan

Senior Channel & Enterprise Account Executive

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Cloud Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with an understanding of the cloud market business model</li>
<li>Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
<li>Ability to work US hours (3-12 PM) </li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-VB1

Madrid

Partner Success Manager (NAM)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Marketing Budget Manager  who is ready to join our mission in creating a #CyberFit future.

As the Marketing Budget Manager, you will play a critical role in managing and optimizing our marketing budget management system, ensuring it aligns seamlessly with our business needs. This position requires a deep understanding of budget management functionality, as well as the ability to contribute strategic insights for its continuous improvement.This role requires a candidate who not only possesses technical proficiency in the marketing budget management system but also has a strategic mindset to align the system with business goals effectively. The successful candidate will play a pivotal role in shaping how the marketing budget system contributes to our marketing and business success.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up. 
WHAT YOU'LL DO 
Oversee Operations:
<ul>
<li>Supervise day-to-day operations for optimal Greenhouse System performance</li>
<li>Ensure accurate and timely data entry in compliance with standards</li>
</ul>
Configuration and customization, tailored to business needs:
<ul>
<li>Configure and customize the system to meet evolving business requirements.</li>
<li>Generate comprehensive reports for valuable insights</li>
</ul>
Integration and Efficiency:
<ul>
<li>Collaborate for seamless integration with systems like Salesforce and Concur</li>
<li>Actively use RPA features for enhanced process efficiency</li>
</ul>
MDF and PRF Approval,  Approval Process Management:
<ul>
<li>Manage the approval process for MDF and PRF within the system</li>
<li>Ensure compliance with company policies for requests</li>
</ul>
Training and Documentation, user proficiency:
<ul>
<li>Develop training programs for proficient system usage</li>
<li>Maintain comprehensive documentation on configurations and best practices</li>
</ul>
Continuous Improvement
<ul>
<li>Stay updated on system updates and industry best practices</li>
<li>Identify opportunities for enhancements and automation proactively</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
Experience:
<ul>
<li>Proven experience in the marketing budget system or in a similar role</li>
<li>In-depth knowledge of the marketing budget system functionalities and configurations ( Allocadia, MARMIND, Aprimo)</li>
<li>Familiar with RPA technology (writing scripts)</li>
<li>Familiarity with marketing and budgeting processes</li>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent communication and collaboration skills</li>
<li>Ability to understand business needs and translate them into marketing budget system enhancements</li>
<li>Excellent English skills</li>
</ul>
Skills:
<ul>
<li>Generating and interpreting reports within the marketing budget system</li>
<li>Understanding of key marketing metrics for reporting</li>
<li>Maintaining comprehensive documentation on configurations and processes</li>
<li>Understanding of marketing and budgeting processes for effective customization</li>
<li>Aligning the marketing budget system with overall business and marketing strategies</li>
<li>Analyze data, identify trends, and make informed recommendations</li>
<li>Effective communication with cross-functional teams</li>
<li>Collaborating with stakeholders to gather requirements</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities  </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 
WE OFFER 
Competitive Benefits  
<ul>
<li>Employee recognition and referral bonus programs </li>
<li>Hybrid and flexible working models </li>
<li>25 days paid annual leave </li>
<li>Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus </li>
<li>Monthly sports card for employees and family members  </li>
<li>Monthly public transport card </li>
</ul>
Office Benefits   
<ul>
<li>Convenient and modern office location in state of the art building including office massage and game rooms </li>
<li>Free parking for cars and bicycles </li>
<li>Free office lunch vouchers </li>
<li>Team-building and social activities  </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Training, certifications, and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

Marketing Budget Manager

Would you like to be part of a team that is redefining our customers business? Rackspace Technology is leading the next paradigm shift in cloud computing, and is looking for a world class candidate for the role of Presales Enterprise Solution Architect, driving Multi Service Line large deals, within our EMEA Public Cloud Presales team. In this role, you'll be encouraged, supported and rewarded for doing what is right for the long-term success of the customer and our business.As a key team member, you'll consult on deals, leveraging your technical expertise to transform business challenges into successful solutions. Your role centres on driving sales growth, identifying opportunities with existing clients and acquiring new ones.Ideal candidates bring both technical depth for CXO-level engagements and presales/sales proficiency to collaborate seamlessly with clients and internal teams. You'll strategically tackle business, product, and technical issues, crafting compelling value propositions across various domains.Comfortable discussing diverse topics, from infrastructure and DevOps to TCO and cloud strategy, you're a versatile problem solver. Your responsibilities include leading the creation of proposals, benchmarks, pricing, and innovative commercial models, while building a top-tier enterprise architect team to support sales pursuits.<h3>Key Responsibilities</h3><ul><ul><li>Lead large and strategic pursuits.</li><li>Architect multi service line deals.</li><li>Work with Sales, Presales and delivery teams to create winning proposals and solutions.</li><li>Own response to RFP’s and create high quality solutions and response documents.</li><li>Define unique solutions and win themes for solutions.</li><li>Create repository of reusable assets for Presales.</li><li>Create pricing and effort benchmarks over a period.</li><li>Use standard processes and tools. </li><li>Follow proper sales process and responsible for keeping pipeline updated.</li><li>Lead and manage a team of Enterprise architects and bid managers.</li><li>Collaborate with Service Line teams, presales architects to create winning proposals.</li><li>Co-ordinate with delivery, finance, legal teams to complete multi-service line multifunctional deals.</li><li>Own the quality of solutions.</li><li>Create Improvement plans and drive higher efficiencies.</li><li>Collaborate with delivery teams to evaluate projects for technical feasibility and reasonableness.</li><li>Define and distribute team goals. Ensure team operates within a defined set of standard operating procedures (SOPs).</li><li>Review team documentation to identify trends, risks, and actions requiring intervention or escalation.</li><li>Work with internal departments and external vendors to provide comprehensive and complete solutions.</li><li>Provide instructions and supervision to team.</li><li>Coach and develops team.</li><li>Create weekly and monthly reports on Presales status and update leadership.</li></ul></ul><ul><ul><li>Extensive experience in Presales and Solution Engineering for services deals </li><li>Strong experience in solutioning Platform, Infra, Cloud services </li><li>Experience as Enterprise architect</li><li>Strong technical knowledge in both professional and managed services</li><li>Excellent understanding of Public Cloud services across AWS, Azure and GCP</li><li>Good business and commercial acumen to handle pricing of complex deals.</li><li>Exceptional people skills: the ability develop, mentor, engage and motivate staff to excellence.</li><li>Excellent attention to detail.</li><li>Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.</li><li>Strong attention to detail.</li><li>Strong communication skills: verbal, written, interpersonal, and presentation.</li><li>Excellent time management, decision-making, and organization skills.</li><li>Ability to develop and communicate individual goals and executable tasks based on functional and strategic goals and objectives.</li><li>Certifications</li><li>AWS, Azure, GCP Certifications</li><li>Experience working within frameworks such as TOGAF and COBIT. In-depth knowledge of major cloud players' frameworks and best practices, such as the AWS Well-Architected Framework.</li><li>PMP or Prince 2 would be plus.</li></ul></ul>#LI-JB2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Enterprise Architect - Presales

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.
As the Head of Strategic Account Management UKI, you will be responsible for leading and managing the team responsible for the most strategic Service Providers for Acronis in your region as well as managing you own list of strategic accounts.  The ideal candidate will have a strong background in Cyber Security and IT, demonstrate leadership qualities, and have a proven track record of successfully managing large and important accounts directly and via a team of sales professionals.  This individual will need to work in close collaboration with their account management team as well as the functional leaders who have various responsibilities across the global organization.  The most important objective starts with increasing Acronis’ revenue with these partners, but is driven from the bottoms up through customer acquisition, workload adoption, and cross selling of all Acronis solutions. This role is ideal for an individual with a strong strategic and tactical sales management skills. It requires a sales leader who can balance short-term sales activities with long-term strategic initiatives.
WHAT YOU'LL DO
<ul>
<li>Develop and implement a strategic 12 month plan for growing top-tier service providers in your region</li>
<li>Evaluate not just the account potential, but the overall market potential for Acronis services in your given territory. Stay up-to-date on industry trends and changes in order to identify new opportunities for service provider partnerships</li>
<li>Work closely with Regional Marketing Managers to develop marketing campaigns with the Marketing team to target specific SPs in your region and build plans that demonstrate clear ROI</li>
<li>Work with General Managers in your region to align on regional strategy</li>
<li>Run events across region to enable SPs to expand their usage of Acronis</li>
<li>Maintain an excellent level of technical expertise within the Strategic Partner Account Management team</li>
<li>Establish relationships with key decision makers at Strategic Service Providers</li>
<li>Negotiate various contracts, including upgrades, with service providers</li>
<li>For partners that are involved in the #TeamUp program, align with the key stakeholders in your regions and counterparts within the service provider to ensure all assets are leveraged</li>
<li>Monitor and evaluate the performance of Strategic Partner Account Management team to ensure they meet the company's standards</li>
<li>Work closely with internal teams to identify and address any issues or concerns with service providers</li>
<li>Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives</li>
<li>Align closely with teams responsible for training, on-boarding, and enablement of new/prospective service providers – including the Strategic Partner Account Managers</li>
<li>Expected to deliver monthly, quarterly and annual partner forecast/pipeline and business activity to the Acronis sales management team.</li>
<li>Create, implement, execute and manage marketing and promotional campaigns and activity through each Service Provider partner</li>
<li>Develop &amp; manage all business planning aspects to drive tight alignment with managed partners</li>
<li>Be involved in conducting Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners</li>
<li>Monitor Acronis Partner Passports to ensure accurate data about each Service Provider leveraging Customer Relationship Management tools</li>
<li>Enable cross functional cooperation between Sales, Marketing, Professional Services, Acronis Academy, and other teams including Acronis executives as necessary</li>
<li>Establish regular cadence and rhythm of business with your team and align with all strategic service providers</li>
<li>Communicate across multiple departments (sales, marketing, finance, business development, engineering, virtualization business and operations) to ensure effective account penetration management, and corporate communication.</li>
<li>Work with Strategic Partner Account managers to help them enable Strategic Partners to sell to their existing base of customers to increase adoption of Acronis Cyber Protection services</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Must have is relevant experience in cyber security sales -experience in backup, disaster recovery, RMM/PSA and/or closely related cloud technologies would be beneficial</li>
<li>5+ years of total large account management experience</li>
<li>3+ years of experience managing high-performance sales teams</li>
<li>Bachelor’s Degree or relevant work experience </li>
<li>Self-starter and independent, high-energy culture we are looking for impact players</li>
<li>Hybrid position, need to be very aggressive at establishing relationships with new providers</li>
<li>Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills</li>
<li>Must have the technical understanding and competency to deliver a sales and product training on the Acronis software solutions, based around product positioning and client technical requirements</li>
<li>Excellent Sales forecasting and modeling skills</li>
<li>Proven track record of succeeding in a highly-leveraged channel sales environment, where leadership of the channel drives sales from an inside sales/lead development team </li>
<li>Outstanding written and oral communication and presentation skills</li>
<li>Detail oriented, with excellent planning and follow-up skills</li>
<li>Working knowledge of MS Office and Management of daily activities through CRM applications including Sales Force</li>
<li>Displays exceptional personal and business ethics and moral character</li>
<li>Regional travel is required in the role. Must be willing to travel on a frequent basis as required</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-VB1

London

Head of Strategic Account Management UKI

Would you like to be part of a team that is redefining our customers business? Rackspace Technology is leading the next paradigm shift in cloud computing, and is looking for a world class candidate for the role of Presales Enterprise Solution Architect, driving Multi Service Line large deals, within our EMEA Public Cloud Presales team. In this role, you'll be encouraged, supported and rewarded for doing what is right for the long-term success of the customer and our business.As a key team member, you'll consult on deals, leveraging your technical expertise to transform business challenges into successful solutions. Your role centres on driving sales growth, identifying opportunities with existing clients and acquiring new ones.Ideal candidates bring both technical depth for CXO-level engagements and presales/sales proficiency to collaborate seamlessly with clients and internal teams. You'll strategically tackle business, product, and technical issues, crafting compelling value propositions across various domains.Comfortable discussing diverse topics, from infrastructure and DevOps to TCO and cloud strategy, you're a versatile problem solver. Your responsibilities include leading the creation of proposals, benchmarks, pricing, and innovative commercial models, while building a top-tier enterprise architect team to support sales pursuits.<h3>Key Responsibilities</h3><ul><ul><li>Lead large and strategic pursuits.</li><li>Architect multi service line deals.</li><li>Work with Sales, Presales and delivery teams to create winning proposals and solutions.</li><li>Own response to RFP’s and create high quality solutions and response documents.</li><li>Define unique solutions and win themes for solutions.</li><li>Create repository of reusable assets for Presales.</li><li>Create pricing and effort benchmarks over a period.</li><li>Use standard processes and tools. </li><li>Follow proper sales process and responsible for keeping pipeline updated.</li><li>Lead and manage a team of Enterprise architects and bid managers.</li><li>Collaborate with Service Line teams, presales architects to create winning proposals.</li><li>Co-ordinate with delivery, finance, legal teams to complete multi-service line multifunctional deals.</li><li>Own the quality of solutions.</li><li>Create Improvement plans and drive higher efficiencies.</li><li>Collaborate with delivery teams to evaluate projects for technical feasibility and reasonableness.</li><li>Define and distribute team goals. Ensure team operates within a defined set of standard operating procedures (SOPs).</li><li>Review team documentation to identify trends, risks, and actions requiring intervention or escalation.</li><li>Work with internal departments and external vendors to provide comprehensive and complete solutions.</li><li>Provide instructions and supervision to team.</li><li>Coach and develops team.</li><li>Create weekly and monthly reports on Presales status and update leadership.</li></ul></ul><ul><ul><li>10 years of experience in Presales and Solution Engineering for services deals </li><li>10 years + managing large Presales/Solution Engineering Team (20+) in large Consulting and Services organizations</li><li>10+ years of experience in solutioning Platform, Infra, Cloud services </li><li>10+ years experience as Solution Architect in top Consulting or Services organization</li><li>5+ years of experience as Enterprise architect</li><li>Strong technical knowledge in both professional and managed services</li><li>Excellent understanding of Public Cloud services across AWS, Azure and GCP</li><li>Good business and commercial acumen to handle pricing of complex deals.</li><li>Exceptional people skills: the ability develop, mentor, engage and motivate staff to excellence.</li><li>Excellent attention to detail.</li><li>Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.</li><li>Strong attention to detail.</li><li>Strong communication skills: verbal, written, interpersonal, and presentation.</li><li>Excellent time management, decision-making, and organization skills.</li><li>Ability to develop and communicate individual goals and executable tasks based on functional and strategic goals and objectives.</li><li>Certifications</li><li>AWS, Azure, GCP Certifications</li><li>Experience working within frameworks such as TOGAF and COBIT. In-depth knowledge of major cloud players' frameworks and best practices, such as the AWS Well-Architected Framework.</li><li>PMP or Prince 2 would be plus.</li></ul></ul>#LI-JH1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Enterprise Architect - Pre-Sales

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join us in creating a #CyberFit future and protecting the digital world!
As an Automation Quality Engineer, you will have the opportunity to work with some of the best engineers in the Cyber Protection industry. You will play a big role in developing test automation strategies and implementing the same. You will maintain test system configurations and perform test executions while writing test scripts for complex integrated systems.
We’re looking for the next member of our “A-Team.” Are you a highly-motivated individual who thrives in a fast-paced and high-volume work environment? Do you possess a positive can-do, never-give-up attitude? Do you play nice with others on a team? Are you ready to make an impact?
WHAT YOU'LL DO
<ul>
<li>Design, implement and execute automated test scenarios</li>
<li>Maintain and design test environments required for tests execution and manual tests</li>
<li>Analyze test results, logs and prepare reports, localize and file defects</li>
<li>Participate in building of automated testing framework</li>
<li>REST API testing of deployment and configuration</li>
<li>Planning and prioritizing automation activities</li>
<li>Improve automation processes inside the team</li>
<li>Ensure test automation design is traceable to requirements or existing manual test cases</li>
<li>Work with other teams to understand the business requirements and logic, relevant use cases, scenarios and functional flows for the system under test</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>2+ years of developing test automation scripts/framework on Python for complex applications and object-oriented programming</li>
<li>Bachelor's degree in computer science, IT related field, or equivalent experience</li>
<li>Experience in tests automation development</li>
<li>Confident knowledge of Quality Assurance theory: principles, methodologies and techniques</li>
<li>Strong Linux user</li>
<li>Solid understanding of HTTP / Authentication / Web services/ REST API</li>
<li>Familiar with Virtualization systems, Docker, K8s</li>
<li>CI/CD systems</li>
<li>Experience with PyTest, Git, Jenkins, Jira, TestRail</li>
<li>Strong analytical and problem solving skills</li>
</ul>
*Please send in your resume in English.
WHO WE ARE:
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Lisbon

Automation QA Engineer (Backup)

ION Group

The IT/Cyber Security Analyst is a global role within the ION Markets Division. The role will support the division’s security strategy through the identification, mitigation and remediation of information security risks to the business. This role reports to the divisional CISO.As a member of the Markets’ IT Security Team, the successful candidate will be responsible for handling escalations from the Group-wide CSIRT Team, improving the security posture, vulnerability management/reporting through to remediation, ensuring security standards are upheld as well as providing input in to security control configuration and policies. The Security Analyst’s other responsibilities include meeting KPI targets defined by management and performing various other duties assigned by the divisional CISO.We are looking for a hard-working, dedicated and motivated individual. Excellent communication skills are a must and the role holder will be expected to cultivate working relationships with other teams and colleagues of varying technical ability. The role would suit a technically strong candidate looking to drive forward career progression within a dedicated security team. Ideally the candidate will have come from related security and systems administration roles, focusing on workstation, server and network technologies.Your roleKey ResponsibilitiesThe primary responsibilities of this role are to:●      Protect and defend: identify, analyze and mitigate threats to IT systems and/or networks.●      Use defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems, and networks from threats.●      Respond to security alerts to mitigate immediate and potential threats. Use mitigation, preparedness, and response and recovery approaches, as needed, to maintain information security and minimize impacts.●      Conduct assessments of threats and vulnerabilities; determine deviations from acceptable configurations, enterprise or local policy; assess the level of risk; and develop and/or recommend appropriate mitigation countermeasures.●      Operate and maintain: configure, tune, maintain and operate key security controls, technologies, and other risk mitigations.As a member of the Security team, it is expected that the person in this role will:●      Execute ongoing, operational business-as-usual (BAU) tasks to meet management-defined KPIs and SLAs, and deliver security projects in line with management-defined priorities and deadlines●      Stay current with the latest security news, threats, intelligence, tactics, techniques, and vulnerabilities. Research and analyze new threats and vulnerabilities to determine exposure.●      Perform threat hunting and review, triage, investigate and escalate security alerts raised by the Group-Wide SOC team, security tools, technologies, and services (e.g. endpoint security, network security, DLP, SIEM, etc.)●      Assist and/or lead efforts to isolate, contain, respond to, and recover from security incidents●      Identify, review, prioritize, plan, coordinate, and follow-up on the remediation of vulnerabilities●      Configure, customize, tune, manage, troubleshoot, and maintain to ensure effective and efficient operation of security technologies, such as SIEM &amp; endpoint security, intrusion detection/prevention systems, etc. This may also include scripting, automation, and orchestration across various platforms.●      Define, document, and follow approved processes for all the responsibilities included in this job description. Create and maintain documentation for systems, including design and operation.●      Review systems, configurations, and process to ensure and report on compliance with ION policy, client requirements, audit controls, regulations, and industry best practices. Provide best practice security recommendations to IT and other teams within ION, based on review results.●      Respond to information security-related inquiries and requests.Required Skills, Qualifications, and Experience●      Degree/certifications in a technology-related field and/or relevant working experience; highly desired certifications include:●      PenTest+, Security+, OSCP, CCSP, CEH, GCIH, GMON●      3+ years' experience in IT Security and/or IT●      Must have fundamental programming/scripting capabilities (e.g. python, powershell, bash, etc.)●      Must have in-depth understanding of operating systems (Windows/Linux) The following general characteristics are required:●      A team player with the ability to work independently and unsupervised●      Ability to own delegated tasks and see them through to completion●      Ability to manage time and prioritize work to maximize productivity●      Excellent communication skills (both written and verbal)●      Exceptional attention to detail and quality●      Excellent problem-solving techniques and trouble analysis skills The candidate should have a good knowledge of:●      Endpoint security concepts, controls, and best practices for Servers (e.g. Windows and Linux)●      General IT networking concepts, protocols, standards and network security concepts, controls, and best practices●      Cryptography fundamentals and data security controls and best practices●      Forensic investigation techniques●      Prior experience deploying, configuring, managing, and/or operating security technologies is preferred, such as endpoint security (e.g. AV/EPP/EDR), SIEM, DLP, SWG, CASB, UEBA, IDS, IPS, firewalls, IAM/PIM/PAM, vulnerability management, MDM, etc.About Us:We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.·       Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.·       Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.Important notes:According to the Italian Law (<a href="http://l.68/99" rel="noopener noreferrer nofollow ugc" target="_blank">L.68/99</a>) please note that candidates from the disability list will be given priority. Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted. Please do not apply if you don’t currently have the legal right to work in Italy, or if that right is just about to expire, or if that right has restrictions imposed which would prevent you from undertaking a full-time employment contract.  €40,000 - €60,000 a year

Turin

Cyber Security Analyst, Italy

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Salesforce Business Analyst who is ready to join our mission in creating a #CyberFit future! 
We are looking for a dynamic Salesforce Business Analyst to elevate our Salesforce platform. In this crucial role, you will be at the forefront of delivering a superior user experience, driving productivity, and streamlining efficiency by automating processes and seamlessly integrating with other key business applications.
Your mission will involve collaborating with department leaders and subject matter experts to deeply understand and address business needs, transforming these insights into strategic, technology-driven solutions.
WHAT YOU'LL DO
<ul>
<li>Forge strong partnerships with department heads and SMEs to identify and validate business requirements</li>
<li>Craft strategic technical solutions that translate complex business needs into actionable Salesforce functionalities</li>
<li>Lead the charge in eliciting, documenting, and analyzing requirements to tackle business challenges with data-driven approaches</li>
<li>Manage technology solutions from conceptual stages through to full-scale deployment, ensuring they meet business needs and are delivered on time</li>
<li>Collaborate closely with Salesforce Administrators and Development teams to guarantee seamless project executions</li>
<li>Take ownership of functional tasks, from process definition and requirements gathering to vendor selection, testing, and continuous improvement of business applications</li>
<li>Independently design and implement Salesforce platform enhancements to support business objectives, ensuring meticulous configuration and management</li>
<li>Conduct thorough testing of solutions, providing constructive feedback to the implementation team, and gearing up for the next project iteration as needed</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>4+ years of experience as a Business Analyst or Solution Architect within complex Salesforce environments</li>
<li>Demonstrated expertise in designing and implementing new processes and a solid grasp of Salesforce best practices</li>
<li>Proficient in data management and a general understanding of project management principles</li>
<li>Exceptional organizational skills, detail orientation, and the ability to juggle multiple priorities</li>
<li>A self-starter with a strong work ethic, excellent team collaboration skills, and the ability to engage effectively with both technical and non-technical stakeholders.</li>
<li>Salesforce certifications (e.g. Salesforce Business Analyst Salesforce Sales Consultant, Service Cloud Consultant) are highly regarded but not mandatory</li>
<li>Familiarity with Jira or similar project management tools is beneficial</li>
<li>Fluent English (both oral and written)</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MM1

Belgrade

Salesforce Business Analyst

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Specialist who is ready to join our mission in creating a #CyberFit future!
As the Technical Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients</li>
<li>Provide timely &amp; accurate status updates to customers and relevant internal stakeholders</li>
<li>Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
<li>Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as minimum)</li>
<li>Ability to analyze technical issues</li>
<li>Ability to convey technical information effectively</li>
<li>Excellent analytical skills</li>
<li>Exceptional customer service approach</li>
</ul>
Would be considered plus if you have
<ul>
<li>Prior Call Center experience in a customer/technical support setting</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Ljubljana

Technical Support Specialist with German

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a C# Developer (Acumatica) who is ready to join our mission in creating a #CyberFit future! 
We are looking for a C# Developer to join our Cyber Systems team. The successful candidate will design and develop custom software applications to enhance corporate ERP system, built on Acumatica. This role presents an exciting opportunity to learn Acumatica Framework, contributing to the development software applications and solutions for company’s internal use.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Use C# and Acumatica Framework to design and develop custom software applications and customizations for internal Acumatica ERP system</li>
<li>Collaborate closely with Project Stakeholders and Business Analysts to translate requirements into technical designs</li>
<li>Maintain, troubleshoot, and refactor existing Acumatica customizations, addressing issues and implementing changes as necessary</li>
<li>Operate under the guidance of senior Acumatica consultant</li>
<li>Participate in code reviews and deployment activities</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>2+ years of professional experience as a C# developer, possessing expertise in the .NET Framework</li>
<li>Bachelor’s degree in Computer Science, Information Technology, Business Technology, or a related field</li>
<li>Knowledge of T-SQL and experience working with Microsoft SQL relational databases</li>
<li>Willingness to learn and master the Acumatica ERP system and its API framework</li>
<li>Demonstrated ability to work autonomously and collaboratively within a distributed team</li>
<li>Willingness to accommodate flexible working hours to facilitate collaboration with team members based in the United States</li>
<li>Excellent communication skills in English</li>
</ul>
DESIRED
<ul>
<li>Experience with ERP and accounting systems, particularly with Acumatica</li>
<li>Knowledge of accounting principles, though not mandatory</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MM1

C# Developer (Acumatica)

Apply to Cyber Security Jobs in Europe in companies remotely and near you. New Cyber Security Jobs in Europe added daily.

Job Position and Company	Location	Tags	Posted
Sales Executive - UK-BT at Rackspace	Remote Full Time Manager
Technical Support Specialist with Spanish and French at Acronis	Remote Full Time
Inventory Control Specialist at Rackspace	Full Time
Manager, Data Centre Engineering - UK at Rackspace	Full Time Manager
Cloud Software Support Specialist (French language) at Acronis	Remote Full Time Windows
Senior Data Engineer – Azure at Rackspace	Remote Full Time
Product Marketing Program and Launch Manager at Acronis	Remote Full Time Manager
Cloud Software Support Specialist with Spanish at Acronis	Remote Full Time Windows
Senior Channel & Enterprise Account Executive at Acronis	Remote Full Time Contract
Partner Success Manager (NAM) at Acronis	Remote Full Time Manager
Marketing Budget Manager at Acronis	Remote Full Time Manager
Partner Success Manager (NAM) at Acronis	Remote Full Time Manager
Enterprise Architect - Presales at Rackspace	Remote Full Time
Head of Strategic Account Management UKI at Acronis	Remote Full Time
Enterprise Architect - Pre-Sales at Rackspace	Remote Full Time Consulting
Automation QA Engineer (Backup) at Acronis	Remote Full Time
Cyber Security Analyst, Italy at ION Group	Remote Full Time CISO Forensic Audit
Salesforce Business Analyst at Acronis	Remote Full Time Consultant Analyst
Technical Support Specialist with German at Acronis	Remote Full Time
C# Developer (Acumatica) at Acronis	Remote Full Time Consultant

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Cyber Security Jobs in Europe

53 Cyber Security Jobs in Europe. Page 2 of 3

Subscribe to the weekly Cyber Security Jobs Newsletter

Cyber Security Jobs by Category

Cyber Security Jobs by Location

Subscribe to the weekly
Cyber Security Jobs Newsletter