VMWare Engineer I - R-16075

JOB DESCRIPTIONThe Provisioning Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Design, build, administer, maintain, and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users. Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. CERTIFICATIONSThe following certifications preferred: CCIA, CCEE, CCEA, CCA, VCP, MCSE/MCITP, ESXi  JOB REQUIREMENTS:Knowledge/Skills/Abilities·       Work on appropriate level infrastructure tasks and tickets in the queue to plan, implement, and support virtual infrastructures.·       Stays current with emerging technologies related to respective technology domain.·       Exercise good judgment in decision making during Sales to Support transition to deliver FANATICAL results·       Create great first impression Fanatical Support experience by serving customers and setting the correct expectation·       Delivers FANATICAL customer service and new hire support using judgment and decision-making·       Ability to lead the VMware team in the absence of an immediate frontline manager·       Excellentabilitytohandlemultipletasksandprioritizeworktomaintainrequiredproductivitylevels·       Excellent problem-solving abilities, coupled with a desire to take on responsibility·       Possesses advanced written and verbalcommunication·       Intermediate Knowledge of ESXi, VCenter and vSphere, HA (High Availability), DRS, Affinity rule, VMotion, OVA/OVF, SRM, VSS (VSwitch)·       Develops internal wikis and procedures for relevant technology domain·       Provides primary interface between the client and project manager for basic to intermediate projects·       Gathers data for reporting and analysis.·       Manages physical inventory (remotely). ·       Works appropriate tickets in queue·       Acts as the primary interface for the client or project manager for basic to intermediate projects. ·       Implement large, complex enterprise-class solutions using Citrix, Microsoft, and VMware technologies. ·       Ensure the control, integrity, and accessibility of the VMware environment for the enterprise. ·       Perform regular checks of system components for errors and application of necessary corrective action.·       Basic knowledge of Microsoft platforms and technologies including IIS and SQL Server.·       Basic operating systems knowledge (Windows and Linux)·       Basic network administration skills. Basic working knowledge of fiber channel SANS. ·       Basic working knowledge of NFS EXPERIENCE/EDUCATION·       Bachelor’s degree preferred·       Requires 24-36 months related technical experience in systems engineering or administration. Internal candidates require experience in a Systems Administrator role (Rackspace L2 or L3 equivalent). ·       Basic experience in VMware virtual systems requiredAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.