Technical Program Manager (SOX Compliance)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.Job Overview:Coupang is looking for a Technical Program Manager to join the Engineering Operations & Strategy - Technical Compliance team who will assist in IT Sarbanes Oxley (SOX 404) Compliance activities. This role will ensure the effective execution of the SOX ITGC controls for Coupang Corporate IT and Engineering functions, including affiliates.Key Responsibilities:Controls Design and Deficiencies

• Assist in the design, implementation and ongoing monitoring of IT general controls across Coupang Engineering and Corporate IT systems and its subsidiaries, which may include design of relevant processes or technical infrastructure to support controls
• Assist in driving IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, identify mitigating controls, creating remediation plans and hands-on coordination with IT process owners ensuring the success of remediation activities
• Perform quarterly IT deficiency evaluations in coordination with Finance

Documentation

• Assist in the documentation and management of ITGC narratives, Risk and Controls Matrix, and the inventory of SOX in-scope IT systems, applications, supporting tools, and financial data flow mapping and keep them up to date on a regular basis

• Ensure all ITGC Documentation, findings and audit requests are stored, collaborated on and accessible on the Company's centralized SOX program management tool (Workiva)

Technical Knowledge

• Develop an deep understanding of the company's platform infrastructure and processes, including knowledge of risks to service-oriented technology architecture, and how those systems interact with Corporate IT systems for the purposes of financial reporting
• Maintain an awareness of new and emerging IT risks, regulations and trends that impact technology controls and IT controls accordingly

Program Management

• Liase between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports, as necessary

• Assist in the communication status of IT control activities, verbally and in writing. Ensure that stakeholders are kept up to date on key information

Other Responsibilities

• In partnership with Finance, Security, Engineering, and Corp IT teams, manage and remediate SOD conflicts identified in relevant financial reporting systems
• Maintain an inventory of SOX in-scope 3 rd party service organizations, obtain, and evaluate SOC reports based on a defined frequency, document results, and lead remediation of any unmitigated risks

Qualifications:

• Bachelor's degree computer sciences, mathematics, management/computer information systems, accounting, or related fields. MBA or relevant graduate degree preferred - can be replaced by experience
• Bilingual in Korean and English
• Minimum 2-5 years of related work experience in information technology SOX compliance, IT risk management, or related fields
• Strong knowledge of Sarbanes-Oxley Section 404 (SOX) and IT General Controls
• Professional auditing, security, or technology designation (e.g., CIA, CISA, CISSP, CISRM, etc.)
• Knowledge of IT / Information Security risks and controls principles
• Foundation in analyzing, problem determination, and resolving complex IT problems
• Experienced with controls, or risk management with both enterprise applications and developed software, including:

• • Service oriented architecture concepts
  • Distributed systems access management and service deployment
  • Modern software development practices
  • Strong familiarity with AWS services and containerized distributed systems
  • Strong familiarity with relational, object-oriented and messaging queue infrastructure

Preferred:

• Excellent written and oral communication
• Ruthless Prioritization: self-directed and accountable with the ability to manage competing tasks within specified deadlines
• Move with Urgency: proven track record driving tangible results on short deadlines
• Comfortable with cross-team collaboration and communication
• Ability to be collaborative and to encourage collaboration
• Ability to positively influence others