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Service Management Channel Manager, French-Speaking

Paris, FranceParisFranceEuropeApril 27, 2024

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our global network of partners, who create a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, where Atlassian and our partners are working to improve the current Service Management (ITSM & ESM) market space.We are looking for an experienced Service Management professional with Channel Partner experience for an important role within our channel team. You will lead the French ITSM partner growth strategy, go-to-market and channel development. You will play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.

What you'll do

    • Define and lead the regional strategy for growing and managing Atlassian's Jira Service Management eco-system.
    • Recruit and activate new partners to develop them as Atlassian JSM specialized platinum partners.
    • Work with current and new partners to develop JSM practice-building and service-delivery capabilities
    • Be the face of our fast-growing Jira Service Management product, consulting our main growth partners' senior leadership on achieving revenue growth and success
    • Drive and own partner Atlassian JSM partner business planning, JSM partner pipeline in all customer segments
    • Manage partner co-marketing efforts, training, and ensuring partners are working with our sales teams effectively
    • Contribute globally to help Introduce new ideas for both recruitment and partner success
    • Partner with Enterprise Sales on optimizing the co-selling motion and building a pipeline
    • You will report to the Enterprise Channel Manager

About you

    • You have 5+ years of experience in the Service Management industry and complimentary experience working with Partners.
    • Industry knowledge of leading competitors and a clear view of the industry dynamics
    • Understanding of what it takes for a partner to deliver services successfully
    • Cross-functional experience working with channel program teams, channel marketing and sales teams
    • Comfortable with adapting to change in growing business, a true team player that helps others succeed
    • You are fluent in French and English
Our perks & benefitsAtlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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