Internal Systems Apprentice

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are a recent graduate ready for an exciting opportunity, or a seasoned professional eager to elevate your skills with an IT services and consulting industry leader, then you have come to the right spot. More about us. We make business technology Better. Simple. Secure.  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services, audio/video systems and shredding. We are an organization led by salespeople with hundreds of engineers and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community support.   Join our growing team. You won’t regret it.The Internal Systems Apprentice will assist the Internal Support team with computer and application support issues, providing quality services and solutions to our internal employee.  The role is hands-on, troubleshooting hardware and software related problems and testing equipment in a lab setting. ***This is a part-time, in-office (St. Cloud) position for undergraduate students looking to fulfill an academic internship requirement***

ESSENTIAL FUNCTIONS:

• Supporting IS Staff in the lab
• Working with end users on support calls and workstation support
• Loading, repairing, and setting up desktop and laptop computers
• Performing inventory control and minor tasks around lab
• Act in accordance with Marco policies and procedures as set forth in the employee handbook

QUALIFICATIONS:

• Undergraduate student enrolled in an information technology related major and has completed 1-year in IT related courses; or  equivalent combination of education and experience
• Ability to work in-office (St. Cloud) on a part-time
• Proficiency with business collaboration tools such as a MS Office applications including Excel and Outlook
• Superior internal and external customer service and communication skills
• Enthusiastic, dedicated to the challenge of helping other people
• Demonstrates strong attention to detail
• Strong ability to exercise independent judgment and discretion regarding confidential matters
• Self-starter with the ability to perform with little or no direct supervision
• Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities
• Function collaboratively as part of a fast-paced, client orientated team

Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities Applicant Labor Law Posters