Experience Design Manager - IT Solutions

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Your future teamAt Atlassian we are defining the future of work, revolutionising the software industry, and helping teams across the world collaborate in deeper, more meaningful ways. The IT Ops group in India is one of the fastest-growing Atlassian product groups with the charter to empower Ops teams (Dev, IT, Engg) to collaborate at high velocity. Our products help them to respond to business changes and deliver great customer and employee service experiences at speed. We are looking for experienced design leaders who have helped build simple, beautiful experiences in response to complex problems in the past.

What you'll do

• Partner strategically with IT Ops leadership. Working closely with your engineering and product partners you'll have a large amount of ownership and autonomy to shape product strategy & roadmap.
• Be a true champion for our users. You will help our teams focus on the right problems. You will help our teams ship experiences that are valued by our customers.
• Nurture and grow our design team. You will empower our designers with the right frameworks, plays and toolkits. You will help our designers grow in their craft as well as their careers. You will build healthy, high performing teams.
• Collaborate cross-functionally with some of the smartest (and nicest) people in the industry. You will be expected to collaborate with and influence senior stakeholders across Atlassian with a nuanced and well cultivated point-of-view on growing Ops capabilities in our products.

Your background

• 10+ years of hands-on professional experience as a UX or product designer working on software tools, complex enterprise applications or in e-commerce
• At least 5 years leading and managing a senior level team with a genuine experience with growing others
• A deep understanding and a high degree of empathy for the people who experience your work
• Experience in new product development with deep understanding of UX processes, design research, service design, 'jobs to be done' frameworks and toolkits to help your teams navigate ambiguity & complexity
• Demonstrable history of shipping simple, beautiful software experiences
• Facilitation, communication and collaboration abilities with senior partners across the org

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.