Rackspace

<b>JOB TITLE:</b><b>  Financial Analyst II</b><b>JOB LOCATION: India (Remote)</b><b>FUNCTION:  Finance</b>                                                                                                                              <b>JOB DESCRIPTION:</b>The Rackspace Private Cloud Product Finance Team has a pivotal role in supporting Private Cloud Product and Professional Services (PS) business partners in understanding their expense structure, helping to manage expense increases/decreases, and analyzing forecast to actual variances. With a wide scope of accountability/ownership, you will perform analysis of the relevant financial metrics and work closely with the wider business to understand trends as well as internal needs. You will take a proactive approach, working with Directors and VP's through the development process of each budget and makes recommendations. Within this team, a Financial Analyst will primarily support the Private Cloud Product and Professional services expenses and revenue. You will be responsible for developing department’s annual budgeting process: plans, develops, prepares, inputs, and maintains company’s budgets and monthly forecast.  Daily tasks include analyzing and evaluating the department's operating results and financial position to summarize, report, and influence key financial decisions.  In addition, develop/review forecasts for accurate and timely cash flow projections, expense projections, headcount, department performance, and direct expenses. We are looking for someone who can work under pressure, maintain high standards of deliverables and attention to detail, who thinks in a structured way and is highly analytical. A successful candidate should be able to prioritise and juggle multiple tasks, be curious about technology, willing to learn and should have a very strong understanding of financial concepts.   <b>JOB REQUIREMENTS:</b><i><b>Key Accountabilities</b></i>·        Provide guidance to Product and PS departments with regards to expense budgets and forecasts ·        Owning full life cycle of annual budget to monthly forecast to actual results with variance analysis and reporting throughout·        Help drive expense reduction efforts through quality information management and advice·        Constantly improve processes &amp; reporting to meet the needs of senior business partners<b>Key Performance Indicators </b>·        Maintain and improve forecast to actual reporting·        Ensure that business leaders are taking healthy financial decisions and that the company’s overall financial targets are achieved·        Evaluate profitability and margins for the organization through objective and data-driven analysis·        Improve tools enhancing the understanding of financial performance by the business <b>MAIN CONTACTS (external/internal):</b>·        Product and Professional Services Leadership·        Accounting, wider Finance team members·        Executive Leadership·        Third Party Vendors<b>PERSON SPECIFICATION: </b> ·        Bachelors in Business Administration/Finance/Economics·        Masters degree and/or Chartered Accountant with 1-2 years of relevant working experience highly desirable ·        Technical knowledge of budgeting, financial statements, cash management, and financial analysis processes·        Self-starter that takes ownership of issues and drives them toward a conclusion·        Able to succeed in a fast, high-growth and fairly unstructured work environment·        Ability to dig into details as well as analyze data from a high level view·        Advanced Excel skills and Power BI desirable·        Excellent written and verbal communication and interpersonal/networking skills.·        Team player with an open and internal customer focused approach·        Works under minimal supervision. Provides updates of work performed as needed.

India

Gurugram

Financial Analyst - II (R-20841)

10+ years<b>Key Responsibilities List</b>·       Create, maintain, and use Standard Operating Procedures (SOP’s) for migration execution and ensure long term technical viability and optimization of production deployments and administration.·       Engage, Consult and Deliver based on interactive customer communications in streamlining project deliverables and scope of work.·       Capacity Planning: Forecast future database growth based on usage trends and plan for hardware and storage requirements accordingly to ensure scalability and optimal performance.·       Plan, Create, Manage and Deploy Effective High Availability and Disaster Recovery strategy/Runbooks.·       Patch Management and Upgrades: Plan and execute Database software upgrades, patches, and service packs.·       Troubleshooting and Issue Resolution: Investigate and resolve complex database-related issues, including data corruption, performance problems, and connectivity challenges.·       Automation and Scripting: Contribute to automation scripts and tools to streamline repetitive tasks, improve efficiency, and reduce the risk of human errors.·       Monitoring and Alerting: Set up monitoring and alerting systems to proactively identify and address potential database issues before they become critical.·       Performance Analysis and Reporting: Generate performance reports and analysis for stakeholders and management to provide insights into the database environment's health and performance.·       Documentation: Maintain up-to-date documentation of database configurations, procedures, and troubleshooting steps·       Ticket Handling: Work to resolve Incident, Changes and Service request under the agreed client SLA.·       Problem Management: Responsible in resolving problem tickets by creating detailed RCA reports.·       Vendor and Third-Party Tool Management: Evaluate and manage third-party tools and solutions that assist in database management, monitoring, and performance tuning.·       Participate in 24X7 production support for Database Operations.·       Hand’s on with using cloud tech tools such as AWS DMS, SMS, App Migration Service, Migration Hub, Azure Migrate, Data Migration Service, SQL Server DMA, Azure ASR, AWS DRS·       Migration from SQL server to/from Other RDBMS platform for PaaS models like AWS Aurora, AWS RDS, Azure Database, Azure MI, GCP Cloud SQL.·       Understanding Cloud basics and perform duties like security management, storage management, Backup Vaults, Key vaults, Server/DB Monitoring·       Cost Optimization: Compute and workload analysis, License enhancements and features.·        <b>Knowledge List</b>Proficient Skills in SQL Server Architecture, Installation and Configuration, Performance Tuning, High Availability and Disaster Recovery (HADR), Monitoring and TroubleshootingDatabase Migrations and Upgrades: Experience in planning and executing database migrations and      upgrades, including version compatibility, testing, and minimizing downtime.Ability to Deploy, Manage and Troubleshoot HADR config in one of the following tech buckets SQL Server (Always On, FCI, Loshipping, Replication) MySQL or PostgreSQL (Master slave replication, InnoDB cluster Set)Homogeneous and Heterogeneous Migrations from/to between various Tech bucket (SQL Server and PostgreSQL or/ MySQL)SQL Server in the Cloud: Knowledge of deploying and managing SQL Server in cloud platforms such as      Azure SQL Database and Amazon RDS.SQL Server Best Practices: Familiarity with industry best practices for SQL Server administration, including configuration settings, maintenance tasks, and disaster recovery strategies.Ability to communicate technical info and ideas so others will understand.Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.

Cloud Database Engineer III/IV - (SQL server+ PostgreSQL/Mysql)

The Marketing Operations Analyst II at Rackspace Technology is responsible for managing and optimizing marketing platforms, automation workflows, and technology integrations to support demand generation and customer engagement efforts. This role focuses on maintaining and enhancing HubSpot, CRM integrations, and marketing automation systems, ensuring seamless data flow and improving marketing efficiency. The ideal candidate has strong technical expertise in marketing platforms, automation, and system integrations.<b>Work Location:</b> Hybrid in CDMX and Edomex and Remote in Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.<b>- </b>Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. All interviews will be held in English.- The role can be worked hybrid working at least two days a week at our office located in Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 25 miles(40 KM) of the office. - The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.<h3>Key Responsibilities</h3><ul><ul><li>Serve as the HubSpot administrator, managing workflows, lead scoring, automation, and troubleshooting.</li><li>Ensure seamless integration between HubSpot, CRM (Salesforce preferred), and other marketing tools.</li><li>Develop and maintain automation workflows to optimize lead nurturing and engagement.</li><li>Support campaign execution by setting up email, landing page, and form automation.</li><li>Monitor and troubleshoot data synchronization issues between marketing and sales systems.</li><li>Collaborate with IT and marketing teams to evaluate and implement new marketing technologies.</li><li>Maintain data hygiene and segmentation in marketing automation and CRM platforms.</li><li>Provide training and support to marketing teams on HubSpot and other MarTech tools.</li><li>Ensure compliance with data privacy regulations (GDPR, CCPA) in marketing automation processes.</li></ul></ul><h3>Qualifications &amp; Experience</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion, additional relevant experience may substitute the degree requirement</li><li>5+ years of experience in marketing operations, technology, or automation roles.</li><li>Strong expertise in HubSpot administration and marketing automation workflows.</li><li>Experience with CRM systems (Salesforce preferred) and API-based integrations.</li><li>Familiarity with Google Tag Manager, tracking pixels, and event tracking for marketing automation.</li><li>Basic knowledge of HTML/CSS for email and landing page customization.</li><li>Strong analytical and troubleshooting skills for system optimization.</li><li>Ability to collaborate cross-functionally with demand generation, sales, and IT teams.</li></ul></ul><h3>Preferred Skills</h3><ul><ul><li>Experience with Customer Data Platforms (CDPs) or lead enrichment tools.</li><li>HubSpot, Salesforce, or marketing automation certifications are a plus.</li><li>Background in digital marketing a plus</li></ul></ul><b>Work Location:</b> Hybrid in CDMX and Remote in Mexico<b>- </b>Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. All interviews will be held in English.- The role can be worked hybrid working at least two days a week at our office located in Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 25 miles(40 KM) of the office. - The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.#LI-AW1#LI-Remote#LI-Hybrid"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Aguascalientes

Marketing Operations Analyst II

<b>MUST HAVE EXPERIENCE WITH </b><b>Deploying sharded clusters with many shards</b><b>Diagnosing and resolving issues related to sharding Indexing complex query patterns</b><b>In-depth knowledge of the WiredTiger storage engine </b><b>Overview</b>As a MongoDB DBA with Rackspace Technology, you will have the opportunity to troubleshoot and resolve various customer issues related to performance, schema design, cluster topology, and application design. Working with the customers, you will learn what challenges they face, help triage, and implement solutions that resolve   their technical challenges.You will perform technical work that requires coordination, testing, and scheduling. At times, immediate debugging and resolution are necessary to resolve an urgent request. All while ensuring data integrity and stability are the top priority for the customer. You will also interact daily with both colleagues on customers via Microsoft Teams to answer general questions or   requests.You will interact with members of our Support organization, Technical Account Managers, and Site Reliability Engineers to meet the demands of our customers. Leveraging your expertise, you will provide guidance and recommendations internally and externally to meet the needs of our customers.  <h3>Knowledge:</h3><ul><ul><li>Strong knowledge of MongoDB indexes, index management, integrity checks, and statistics. </li><li>Proficient in troubleshooting issues related to CPU, memory, I/O, disk space, and other types of resource contention. </li><li>Understand query plans to troubleshoot performance issues. </li><li>Knowledge of CRUD syntax and Aggregation Framework. Understanding of replication, vertical scaling, horizontal scaling, and DR. </li><li>Strong troubleshooting and problem resolution skills. </li><li>Strong knowledge of backup design and support. </li><li>Expert skill in MongoDB server 6.0, 7.0 &amp; 8.0. </li><li>Advanced analytical and problem-solving skills. </li><li>Experience with production DBA and managing multiple databases. </li><li>Ability to work in a team environment. </li><li>Excellent communications skills; written, verbal, and presentation. </li><li>Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.</li></ul></ul><h3>You Will:</h3><ul><ul><li>Install, configure, patch, maintain and upgrade MongoDB</li><li>Setup and monitor backups</li><li>Implement and test recovery techniques</li><li>Diagnose and troubleshoot database environment</li><li>Fine-tune MongoDB environment or make tuning recommendations</li></ul></ul><h3>You Have:</h3><ul><ul><li>MongoDB (Configure, Tune, Upgrade, Recovery)</li><li>Experience with MongoDB Sharding</li><li>Experience with MongoDB Query and Index Tuning</li><li>Experience with MongoDB Replication</li><li>Experience with Linux Operating System</li><li>Experience with Database Monitoring</li><li>Experience with JavaScript (i.e. mongo client)</li></ul></ul><h3>Nice to have:</h3><ul><ul><li>Experience with Elastic</li><li>Experience with networking and virtualization/containers</li><li>Experience with troubleshooting hardware issues</li><li>Experience with configuration management software</li><li>Experience with at least one programming language</li><li>Experience with MongoDB security best practices</li><li>Automation/Scripting</li></ul></ul><h3>Education/Experience:</h3><ul><ul><li>A Highschool Diploma or equivalent is required.</li><li>A Bachelor's degree in software development, database programming, or computer engineering is preferred.</li><li>3+ years managing production MongoDB workloads, ideally in a customer-facing role or 5+ years in production database admin with advanced MongoDB knowledge.</li></ul></ul><h3>General Remote Environment:</h3><ul><ul><li>Moderate levels of stress may occur at times.  </li><li>It may require long periods of sitting and viewing a computer monitor </li><li>No physical demands are required.  </li><li>On- Call Rotation is required with the possibility during holidays as required by the business for 24/7 support. </li><li>Occasional Travel, Less than 10%</li></ul></ul><h3>Sponsorship:</h3><ul><ul><li>This role is not sponsorship eligible. Candidates need to be legally allowed to work in the US for any employer.</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is <i>$116,100-$170,280 for CO and $135,300 – $198,400 for NYC, WA and CA. </i>Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

San Antonio

MongoDB DBA V

We are seeking a skilled <b>Database Reliability Engineer (DBRE)</b> with expertise in <b>MongoDB</b> to join our team. In this role, you will be responsible for ensuring the performance, scalability, and reliability of our database infrastructure. You will work closely with development, SRE, and DevOps teams to optimize database operations, automate processes, and proactively resolve issues.Strong knowledge of MongoDB indexes, index management, integrity checks, and statistics. Understand query plans to troubleshoot performance issues. Knowledge of CRUD syntax and Aggregation Framework. Understanding of replication, vertical scaling, horizontal scaling, and DR. Expert skill in MongoDB server 6.0, 7.0 &amp; 8.0. Advanced analytical and problem-solving skills. Strong knowledge of database automation, ideally with Python and/or Ansible. Ability to work in a team environment. Excellent communications skills; written, verbal, and presentation. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.<h3>You Will:</h3><ul><ul><li>Design, maintain, and optimize MongoDB clusters for high availability and performance.</li><li>Implement database monitoring, alerting, and automated remediation strategies.</li><li>Collaborate with SRE and DevOps teams to integrate databases into CI/CD pipelines.</li><li>Ensure database security, backup, and disaster recovery best practices.</li><li>Troubleshoot database performance issues and optimize queries and indexes.</li><li>Develop automation scripts and infrastructure-as-code (IaC) solutions for database operations.</li><li>Plan and execute database upgrades, migrations, and capacity planning.</li></ul></ul><h3>You Have:</h3><ul><ul><li>Experience with automation frameworks</li><li>Experience with Python and/or Ansible or equivalents</li><li>MongoDB (Configure, Tune, Upgrade, Recovery)</li><li>Experience with MongoDB Sharding</li><li>Experience with MongoDB Query and Index Tuning</li><li>Experience with MongoDB Replication</li></ul></ul><h3>Nice to have:</h3><ul><ul><li>Experience with Elastic</li><li>Experience with networking and virtualization/containers</li><li>Experience with troubleshooting hardware issues</li><li>Experience with MongoDB security best practices</li></ul></ul><h3>Education/Experience:</h3><ul><ul><li>A Highschool Diploma or equivalent is required.</li><li>A Bachelor's degree in software development, database programming, or computer engineering is preferred.</li><li>5+ years in an SRE position managing database workloads (preferably MongoDB workloads) or 5+ years in a developer position with advanced MongoDB knowledge.</li></ul></ul><h3>General Remote Environment:</h3><ul><ul><li>Moderate levels of stress may occur at times.  </li><li>It may require long periods of sitting and viewing a computer monitor </li><li>No physical demands are required.  </li><li>On- Call Rotation is required with the possibility during holidays as required by the business for 24/7 support. </li><li>Occasional Travel, less than 10%</li></ul></ul><h3>Sponsorship:</h3><ul><ul><li>This role is not sponsorship eligible. Candidates need to be legally allowed to work in the US for any employer.</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is <i>$116,100-$170,280 for CO and $135,300 – $198,400 for NYC, WA and CA. </i>Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Database Reliability Engineer (DBRE)

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Job Position and Company	Location	Tags	Posted
Financial Analyst - II (R-20841) at Rackspace	Remote Full Time Analyst
Cloud Database Engineer III/IV - (SQL server+ PostgreSQL/Mysql) at Rackspace	Remote Full Time
Marketing Operations Analyst II at Rackspace	Remote Full Time Administrator Analyst Manager
MongoDB DBA V at Rackspace	Remote Full Time Javascript
Database Reliability Engineer (DBRE) at Rackspace	Remote Full Time

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