Test Strategy Lead

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. We are looking for a Test Strategy Lead to join our team in a customer-facing role that combines technical responsibilities and traditional consulting elements. The Test Strategy Lead will work on a dedicated project, and will be involved primarily in shaping the testing function end to end from presales to delivery. They will lead, guide and monitor the analysis, design, implementation and execution of testing tasks.  As a subject matter expert on all things Testing (including UAT, Manual/Automation/QA, Regression, etc), you will deliver proper plans to facilitate a smooth project delivery for our customers. Core responsibilities will include the design of testing frameworks, building communication plans on how testing works, creation of technical documentation for delivery teams, identifying processes and integration workflows to ensure Fanatical Experience for customers.  Travel to a customer-site in Saudi Arabia will be required. Arabic language skills will be highly advantageous.

Key Accountabilities

• Define, review, and implement testing strategy for major cloud implementations.
• Work with Engineering and Architecture teams in an agile environment to ensure on-time, high-quality releases
• Contribute to the continuous improvement of our QA practices.
• Assist with investigation and resolution of production issues, following a DevOps culture.
• Ensure key quality metrics are monitored, reported on and continually improved
• Writing and maintaining automated acceptance and system tests
• Familiarity with various testing methodologies, such as Test-Driven Development and/or Behavior-Driven Development
• Maintain an on-going awareness of emerging developments and trends related to the test discipline that could impact current projects and influence new projects

Person Specification

• Works independently, with guidance in complex situations only
• Experience in designing and delivering in multi project environment(s)
• Able to act as mentor for less experienced team members
• Has built world class software engineering in test teams that focused on high throughput and quality, engineering happiness and overall business success
• Have led multiple third party test teams both onshore and offshore
• Setting up the function from scratch / growing the practice
• Hands-on experience from a consultative perspective.

#LI-LP2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.