Senior Technical Writer(Network Security domain)

Responsibilities:

• Working as an integral part of an Agile development team to research, plan, and produce content for a range of audiences and products, with a focus on enterprise software administration and application developers. Content may include administrator guides and release notes, Web services API guides, and SDK guides.
• Interacting with multiple departments to ensure that the information needs of customers, partners, and internal personnel are met.
• Developing task estimates to efficiently produce documentation within required timelines.
• Producing clear, concise, and correct documentation that meets customer needs.

 Experience Required:

• Bachelor's degree in English, communications, technical writing, or software or IT-related field.
• 5-7 years of experience writing technical documentation in an enterprise software environment.
• Superior analytical ability to research and understand complex software product solutions.
• Proven ability to document software products using technical writing standards for grammar, syntax, and composition.
• Impeccable attention to detail and the ability to manage multiple projects concurrently.
• Demonstrated ability to work independently in a dynamic environment with distributed team members.
• knowledge of network domain and security domains.

Experience Nice to Have:

• In-depth knowledge of print and online publishing tools and procedures, especially MadCap Flare or other topic-based authoring tools.

• Working knowledge of Project Management software (experience with Atlassian products such as Confluence and JIRA is a plus).
• Proven track record of researching and writing clear, concise documentation for IT administrators or application developers.
• Strong understanding of usability principles.

#LI-IP2