Senior Technical Consultant (Search)

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats.  This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.

What You Will Be Doing:

• Lead and deliver Elastic solutions to drive customer business value from our products
• Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments
• Data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale
• Work with and guide our customers along their ever maturing Search journey
• Solve our customers’ most challenging data problems
• Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects
• Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
• Be a mentor/coach for your fellow Elastic consultants

What You Bring Along:

• Proven 4 years of experience working as a Consultant, working to deliver on professional services engagements
• At least 2 years hands-on experience deploying Elastic Search solutions or similar domains (Solr, Algolia, AWS OpenSearch, Palantir, Unbxd, e-commerce site search engines). 
• Experience in solving sophisticated technical search problems in terms of relevancy, scaling, performance fine-tuning, building platform to handle high query throughputs and indexing throughput, benchmarking clusters to achieve optimal performance 
• Hands-on experience in on-prem systems and public/private cloud platforms like AWS, Azure, GCP, Openstack
• Hands-on experience in System Administration, Linux
• Good understanding of networking, security, containerization, serverless, DevOps in system landscapes and infrastructure automation knowledge.
• Experience utilising programming or scripting languages in a corporate environment like Python, Javascript, Go or Chef/Puppet etc.
• Understanding of databases
• Ability and willingness to travel and work remotely with our customers
• Comfortable working remotely in a highly distributed team
• Strong customer advocacy, relationship building, presentation and communications skills
• Ability to articulate business value of an outcome based delivery while being technically savvy and hands-on

Bonus Points:

• Certifications and specialization in Data Science, Data Analytics, Data Engineering, Machine Learning, NLP,  Data Infrastructure, analytics
• BS or Master in Computer Science
• Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
• Experience working closely with a pre-sales organization in scoping the needs of Customers
• Experience with Statement of Work delivery
• Experience with both Agile and Waterfall methodologies
• Experience contributing to an open-source project or documentation
• Experience as a Software Engineer, System Administrator, or DevOps Engineer 
• Hands-on experience with large distributed systems from an architecture and development perspective
• Knowledge of information retrieval and/or analytics domain
• Understanding of Windows, Mac, Linux Operating Systems, and Java
• Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.