Senior Privacy Manager (Remote)

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

We are looking for a business-minded, results-driven senior privacy professional with product and contract experience. We are a small, nimble department seeking someone who enjoys wearing multiple hats, proactively takes on new responsibilities and is excited by the challenge of providing privacy advisory and execution at a dynamic, fast-growing identity company. The individual will be highly responsive and operate with a sense of urgency when required. You must constantly operate in a manner that demonstrates sound judgment, strong attention to detail, and persistence in following issues to conclusion.

Responsibilities

• Partner with a range of cross-functional teams, including legal, security, marketing, product, HR, business development, sales, finance, and operations, to identify and provide advice and privacy solutions for privacy issues impacting products, business and customers
• Work creatively and collaboratively with the product and business teams to provide business-oriented advice and support at every step of the product life cycle, from design and development to customer support, marketing and advertising activities, and to counsel the product and business teams on applicable laws and regulations relating to consumer protection, marketing, data protection and privacy
• Develop and strengthen privacy and information governance programs, practices, and procedures, including advising on intra-company data sharing and data uses, and advise the business on privacy and data protection issues in general
• Engage with regulators and external partners by providing thought leadership and strategic direction on novel privacy and regulatory issues that impact ID.me
• Review proposed rulemakings, draft letters in response to proposed rulemakings and monitor evolving laws that may impact products and services, and assist with operationalizing and implementing compliant solutions.
• Draft and maintain consumer-facing privacy policies, documents and related materials, including terms and conditions, product policies and disclosures, and implement related processes
• Support the development and maintenance of privacy resources, playbooks and materials
• Assist legal and GRC team members in other projects as needed

Qualifications

• Minimum 6 years experience with a JD Degree or other applicable post graduate degree from an accredited school, or bachelor degree with equivalent experience
• Privacy related certifications
• Strong knowledge of CCPA/CPRA, GDPR, COPPA, and awareness of developing privacy regulations across the United States  
• Sharp analytical skills, diligent, proactive, and collaborative, and have demonstrated excellent legal and business judgment and strategic thinking
• Comfortable in dynamic, fast-paced environments, with an entrepreneurial spirit and willingness to roll up your sleeves and do the work
• Interest in the unique privacy and regulatory considerations in the identity space, including as they relate to the use of artificial intelligence and machine learning in product- and operations-related processes

Note that candidates must be located in the continental U.S.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

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ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.