Mitel Voice Engineer

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Mitel Voice Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction.  You will perform project based installations and service based repair calls at client locations.  You are responsible for management, administration and integration of products, services, applications and operating level systems code. 

Main Responsibilities:

• Engineering the installation, support and maintenance of production networks and systems to completion
• Integrating and/or consolidating servers and services between different client business units and technologies
• Understanding and maintaining network services such as DNS, DHCP, electronic mail, LDAP directories VLAN’s and QoS
• Upgrading systems including PBXs, IP Platforms, Voice Mail Systems and applications to include but not limited to Unified Messaging, Collaboration tools, etc. with the primary focus on the Mitel product line

Required Qualifications:

• Associate’s Degree and 2+ years of experience or equivalent experience
• Experience with Mitel phone systems, specifically 3300 or 5000 is a plus
• Current high level industry recognized certifications including at least 2 of the following: Call Control, Voicemail, Unified Communications or Call Center
• Experience including but not limited to VoIP, IP, QoS, Network Analyzer, PBX Management, Unified Messaging, Call Centers, Collaboration Tools, Voice Conference Bridge, Wireless, Teleworker, LCS/LBG and Mobility
• Proficiency with business collaboration tools such as MS Office applications and Visio

Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    To apply (and to learn more about what makes us great), visit: www.marconet.com/careers EEO/AA