About the Role You will be part of the Ethics and Compliance (E&C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Forensic research and analysis of corporate financial data to detect potential fraud or revenue losses, root cause analysis and working closely with the Internal Controls & Monitoring team to enhance controls.
What You Will Do
- Manage a personal caseload of internal investigations assigned by his/her supervisor. Conduct thorough fact-finding investigations with a sense of urgency while maintaining objectivity and independence, memorialize findings into clear and concise investigative reports, and, when necessary, partner with colleagues on policy compliance and interpretation. Minimal travel may be required.
- Review financial documents to identify inaccuracies, and analyze financial data to trace discrepancies.
- Perform investigation of complex business schemes and develop measures to avoid risks. Calculate revenue losses and damages from breaches٫and report on the results.
- Prepare written reports and summary of findings, with supporting documentation, that is fair, impartially representing the facts, and investigatory analysis to determine whether the facts suggest the complaining party was subjected to behavior (or incident) that constitutes a violation of GoTo’s Code of Conduct.
- Ensure all investigation data is accurately and timely entered into the case management system. Create and submit a variety of correspondence as directed. Follow-up with management and/or People & Culture (PAC) to ensure compliance with investigative recommendations.
- Maintain confidentiality regarding investigation matters, investigation files and data, department initiatives, and compliance issues.
- Perform additional duties and projects as assigned.
What You Will Need
- Minimum bachelor’s degree in Finance/Accounting, Law, or Business Administration from a reputable university with at least 3-5 years of relevant experience in investigations, forensics, law enforcement, and risk and fraud risk assessment experience. Certification in Certified Fraud Examiner (CFE) or Certified Public Accountant (CPA) is preferred.
- Deep knowledge of accounting and financial procedures, with good knowledge of accounting software (SAP) and spreadsheets
- Possess excellent analytical, written, and oral communications skills, including the ability to synthesize, summarize and communicate important data in an objective and unbiased manner.
- Excellent discretion, respect for confidentiality, and attention to detail.
- Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage. Proven research, audit, and/or investigation experience, including root cause analysis.
- Expertise in Word, Excel and PowerPoint and experience with data mining software such as ACL, Access, SQL, Business Objects, etc. preferred.
- Able to work in rapidly changing internal and external environments and support business in a highly competitive and challenging market
- Possess excellent problem-solving and analytical skills, curiosity, and strong learning agility
About the Team The GoTo Ethics and Compliance team reports to the Chief of Risk Officer. Our team’s mission is to ensure that ethical behavior is at the heart of all business activities, through the strong tone at the top and risk-based approach for our corporate compliance program. As an Ethics and Compliance in GoTo, one gets a unique opportunity to gain exposure to other GoTo operating companies group and across operating locations (ie. Indonesia, Singapore, Vietnam, and India). This is an exciting time to join our family, as we are in the phase of shaping the Ethics & Compliance culture and program at GoTo. Our top two priorities for the coming year include redrafting several policies and procedures to simplify them from a risk-based approach and implementing a compliance governance tool to help standardize our internal processes to help us scale our activities across GoTo. As a team, we are concerned not only with the growth of the company, but also with your personal growth professionally and your well-being, where we invest in your continuous learning and offer a hybrid working arrangement.
About GoTo GroupGoTo is the largest technology group in Indonesia, combining on-demand, e-commerce, and financial services through the Gojek, Tokopedia, and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
About GojekGojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo FinancialGoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.GoTo group of companies is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
