Embedded Consultant - Crisis Manager, Cape Town
- Engage with regional stakeholder teams to assess gaps in their internal crisis response playbooks and processes.
- Plan, develop, and conduct annual training as directed by the Regional Crisis Manager.
- Identify opportunities for education and awareness of crisis management methodology across the region.
- Update CMT rosters on a quarterly basis.
- Support IMT and CMT activations as directed by the Regional Crisis Manager.
- Support and/or lead program projects, including working with third-party vendors, developing project charters, identifying and meeting project milestones, develop and track project metrics and key performance indicators (KPI).
- Please note there are no relocation costs associated with this role and so the the successful candidate is required to reside in Cape Town .
Requirements
- Associate level position
- Candidates with a stronger academic background and professional experience as administrators / coordinators / consultants / project managers
- Basic qualifications
- Bachelor's Degree in business or related field
- Significant experience implementing and/or managing crisis management, risk management, or corporate security programs
- Ability to travel across assigned region
- South African National
- Preferred qualifications
- Bachelor's degree in relevant field, or equivalent professional experience.
- Significant experience implementing and managing incident response, crisis management and business continuity programs.
- Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities
- Demonstrated ability to meet deadlines while managing multiple complex projects.
- Experience in managing the response to significant disruptive events.
- Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making.
- Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework
- Understanding of Business Continuity, Disaster Recovery and Resilience Planning.
- Strong understanding of crisis management and incident response.
- Knowledge of industry standards for crisis management and business continuity and operational risk management
- Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues.
- Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them.
- Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements.