Determine and translate the department delivery strategy into actionable, and measurable results.
Provide engagement oversight, ensuring delivery success and customer satisfaction.
Contribute to the ongoing maintenance of best practices, which can be referenced by colleagues, customers, prospects, and other external parties.
Resolve complex problems that arise in everyday work and escalate more complex problems to director level.
Maintain utilization target by delivering Security Consulting and assisting other team members with billable work. Non-billable work may consist of internal initiatives or other projects.
Lead and contribute to the development of tooling and automation to improve team and client productivity
Act as an ambassador to other departments within Veracode, including Customer Success, Solutions Architecture, Sales, and Engineering and Product Management
Desired Experience
Bachelor's degree or global equivalent in a related field.
3-5 years of experience leading a geographically dispersed, technical team.
Excellent verbal and written communication and presentation skills; ability to work under pressure collaboratively to solve complex problems; strong attention to detail a must.
Familiarity with general application and network security concepts including testing web applications, mobile applications, web services, and network infrastructures
Familiarity with software architecture and design, application security concepts and engineering processes.
Familiarity with mobile applications including iOS and Android
Knowledge of current and emerging technologies, tools, methodologies, information security principles and impact to the security consulting industry.
Previous experience working with software development.
Experience creating standard practices, policies, and guidelines to help streamline operational functions.