About the RoleSupporting Senior Manager of Internal Comms in actualizing Gojek’s objective of being a great place to work through excellent internal communications practices and programs and interdepartmental collaboration that create trust and inform and engage employees at all levelsWhat success looks like:Increased employee trust and satisfaction toward Gojek internal communications practices and transparent cultureImproved information intake and engagementMeasurement tools: HR/PAC employee survey, townhall surveys, and focus group discussion results, others
What You Will Do
- Helping to manage HQ Internal Comms Center of Excellence in close coordination with Senior Manager of Internal Comms, including but not limited to:
- Ensuring standardization of internal comms metrics across all Gojek business units in all operating countries through development of internal policies/playbooks
- Supporting executive comms including emails and departmental townhall support, plus local internal campaigns and other comms, as well as amplification of global comms/campaigns (global campaigns, anniversary, etc.)
- Coordination with all corporate and PDG functions on development of internal comms content for distribution on internal comms channels (e.g., business round-ups, organizational programs/announcements, townhalls, etc.)
- Internal channel and content development, management, monitoring, evaluation, and content development through channel innovation and optimization, namely support of oversight of Life at Gojek email account management, Zoom, Slido, Slack, plus new intranet project
- Assisting with high-level special projects that are urgent in nature (e.g., rebranding, crisis, etc.)
What You Will Need
- Excellent English and native Bahasa (written and spoken), as determined through Gojek written assessment and interview
- At least 5 years of experience in comms or related area
- Strong writing, communication, presentation, project management, and people engagement skills; managing up capability; multitasking proficiency; vendor management; crisis experience; and alignment to fast-paced speed of business
- Challenges: managing senior stakeholders; assisting with high-level special projects; developing company comms with short runways and multiple stakeholder involvement/approvals; continuing to build on an Internal Comms foundation for Gojek
Bonus Points If:
- Overseas graduate and/or international scholarship recipient (AMINEF, Chevening, etc.)
- Well-versed in G Suite interface (E-mail, Doc, Slide, etc)
- Experience with channel management of Slack, Slido, Zoom, Workday, and/or other similar tools
- Basic to intermediate graphic design and photography skills and/or deep familiarity with the processes
About the TeamWe are a small yet mighty team, where the contribution of each member is paramount to our overall success. We learn by doing, by asking questions, by rising from failures, by exploring and implementing new ideas of excellence, and by depending on each other. We work directly with CEOs and senior leadership across Gojek as well as GoTo Group - one of the few teams in the org strategically positioned to do so - to create a culture of transparency and information sharing. And collaborating across the various teams in our org is something we do daily - there is no shortage of meeting new colleagues! Keeping employees informed and motivated is our goal, and we do this by creating informal yet informative townhalls, devising clear and catchy emails, and building a comms bridge between leadership and the org teams. In short, we create internal materials that you’d want to read and see.Come and join our huddle! P.S. And yes, we have team Happy Hours! They are a respite from the busy work day and to enjoy each other’s company.
About GojekGojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo FinancialGoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
