Information Security Support Engineer

Do you troubleshoot and support your company’s Privileged Access controls and have a passion for cybersecurity? Do you play a key role when it comes to configuring and maintaining servers, installing software, managing network devices, databases, and enforcing security policies? Do you want to join a company that maintains a robust global security posture? If so, then you might be Fivesky’s next Information Security Support Engineer!

Who you are: 

• Have 5+ years of experience with 2+ years of familiarity with Site Reliability Engineering (SRE)  (methodologies, tools, and processes).
• Knowledgeable with ITIL disciplines, including Incident response, Problem, Change, Release, Configuration, Capacity, Availability and Security Management.
• Proficient in the key principles of Unix/Linux and Windows.
• An automation-minded Intermediate scripter with languages such as PowerShell, Python or Shell.
• Experienced with Privileged Access management solutions is highly desired.
• Process and workflow documentation-oriented technical writing.
• Someone who automates and streamlines manual processes.
• Adaptable and agile when it comes to proprietary technologies in a regulated environment.
• Prior technology security experience, is essential for this security-oriented role.
• Have an aptitude to learn new technology.
• Excellent communicator both verbally and written 
• Worked with global teams.

What you will do:

• Provide 3rd-level support of critical Privileged Access applications, diagnosing problems and providing solutions.
• Design and support a wide spectrum of solutions, ranging from industry-standard tools to custom applications.
• Act as a subject matter expert for vital Privileged Access systems.
• Engage in communication with internal users, team members, clients, and vendors.
• Create documentation related to Privileged Access operations and delegate tasks to L1/2 teams when needed.
• Develop tooling using scripting languages like Python, PowerShell, or Shell scripts.
• Identify opportunities for enhancing stability, recovery time, and supportability through automation and process optimization.
• Creating documentation that can be presented to senior management and giving instructions in a clear and readable way.

It would be awesome if you had:

• Your CISSP Certification.
• Knowledge of PAM Solutions.
• Azure knowledge.
• Knowledge of Agile methodologies.
• Create documentation using tools like Visio.
• Knowledge of Cyberark.

Who we are: 

Fivesky is a fast-growing, global technology solution provider. We partner with the world’s largest financial service firms to deliver networking/infrastructure, cybersecurity, and cloud-based solutions for complex, global projects.

At Fivesky, our employees are our greatest asset and we strive to build a strong team culture centered on highly competitive compensation, professional development, career advancement, and fun.

Fivesky is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Fivesky prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status (United States positions), or any other characteristic protected by law. 

This is a Full-time position in Montreal,CAN. The compensation package is based on experience and qualifications.

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