Cybersecurity - Senior Engineer | Australia

Brisbane City, Queensland, AustraliaBrisbaneQueenslandAustraliaOceaniaMarch 5, 2023

Our Purpose:

At Datacom we connect people and technology to solve challenges, create opportunities and discover new possibilities for our customers and the communities we live in. Our Cyber Security Platforms & Solutions Team help our clients to navigate and take control of digital disruption for their businesses across New Zealand and Australia, by building, maintaining and enhancing the platforms and solutions our Security Operations Centre use to keep them protected.

This is an exciting time of growth, and our team need to expand to meet the increased demand and activity. We are looking for a person with a passion for Cyber Security to join us, offering you the chance to boost your career with excellent development opportunities.

About the Role:

Our continual expansion in the industry means that we have an exciting pipeline ahead, opening the door to work with the latest Cyber Security technologies, supporting best of breed solutions. You will primarily be responsible for security platforms and infrastructure related activities in all environments. You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting the latest Endpoint Detection Response (EDR), Security Information Event Management (SIEM), Web Protection and Security Orchestration Automation and Response (SOAR) systems for our clients.

What You’ll Do:

You will help develop, manage and maintain our growing portfolio of service offerings using technologies from Crowdstrike, Splunk, Microsoft, Palo Alto, Zscaler and Rapid 7. You will help troubleshoot and resolve incidents on the platforms, to ensure our Security Operations Centre (SOC) have functioning environments and tools to help keep our clients protected.

Role Scope Will Include:

  • Configuring and updating hardware and software
  • Establishing and managing user accounts
  • Overseeing or conducting backup and recovery tasks
  • Implementing operational and technical security controls
  • Adhering to organisational security policies and procedures.
  • Process optimization and technical standardization
  • Developing Playbooks
  • Reporting & Analysis
  • Maintain relationships with stakeholders

The Person

You will be an enthusiastic team player who understands what needs to be done to provide outstanding service to our clients.

We are looking for someone who is passionate about the Cybersecurity sector and is looking to build a career in this space. You will have a solid understanding of networks, firewalls, proxies, SIEM, Endpoint controls, data loss prevention concepts and technologies. You will have at least 3-5 years’ experience in an IT technical support related role and ideally have exposure to security technologies such as McAfee, Crowdstrike, Azure, Splunk, Sentinel, Check Point, Palo Alto, Fortinet etc.

It is vital you have a solid understanding of ITIL and experience troubleshooting and resolving application and network problems. Exposure to Security Orchestration and Automation are desirable.

You’ll have:

  • A customer centric approach ensuring consistency in delivery of service
  • Minimum of 5 years of Operational experience, Server & Infrastructure
  • An understanding of Cybersecurity in an Operational or Professional Services environment
  • Event Management and Response experience
  • Platform and Application Management - experience managing and maintaining business critical systems in a production environment using ITIL Processes.
  • Knowledge of networks, firewalls, proxies' concepts and technologies
  • Knowledge of operating system command-line tools.
  • Knowledge of system/server diagnostic tools and fault identification techniques.
  • Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
  • Knowledge of systems administration concepts.
  • Experience in scripting, minimum PowerShell
  • Knowledge of measures or indicators of system performance and availability.

To join our team, you’ll firstly need to be a team player with a collaborative working style who communicates openly and honestly; a Can-Do Attitude is essential. Secondly, you’ll be technically strong and have the right attitude towards professional development. You will lead by example and guide your less experienced peers in delivering first class service for Datacom’s customers.

What You’ll Get:

SALARY - A competitive salary package with annual performance reviews

BENEFITS - Extensive benefits including comprehensive wellness cover and access to services, such as free Medical, Life, Terminal Illness and Income Protection Insurance. Free access to: Financial Coaching, Wellbeing Coaching, Counselling, Legal Consultation etc. Discounts from leading suppliers i.e. Samsung, PBTech, Ingram Micro

DEVELOPMENT - A strong focus and dedication towards employee development. You will have access to online training portals, inhouse courses, vendor courses and support to complete industry certifications, with financial recognition for achievements.

OPPORTUNITIES - Excellent long-term opportunities to progress within a large scale, globally respected, IT organisation.

FLEXIBILITY - A supportive and flexible working environment in modern workplaces with a 37.5 hour working week. We support hybrid working from home and our offices.

If you’re ready to take the next step in your career, to join a caring and supportive team with a varied customer base, this could be your ideal role.


Due to the nature of our clients, this role will require that you can pass New Zealand security clearance. You must hold either Permanent Residence/Citizenship and have been in New Zealand or its 5eyes counterparts at least 2 years.

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