Romania - Remote•RomaniaEurope•May 18, 2024
Location: Romania - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a remote position, so you’ll be working remotely from your home. Once we can safely travel, you may occasionally visit a GoDaddy office to meet with your team for events or offsites.
What you'll get to do...
As an Account Recovery and Security Specialist, you will be part of a high-performing team within the Global Advanced Operations group that is primarily responsible for the customer support of GoDaddy’s Domain Security related processes. Account Recovery and Security Specialists are responsible for supporting customers’ requests through a multitude of methods, which include direct email, internal chat, and escalations. As an Account Recovery and Security Specialist, you will become familiar with processes such as Change of Accounts/Email Updates, Two-Factor Cancellation, High Risk Transfers, Account Compromises, and train on all the necessary tools to support more advanced issues.
Your experience should include...
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.
If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected].
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.