Anomali

Senior Production Security Engineer (Remote US)

Rackspace

FLSA Status: Exempt H1-B Status: Not Eligible for Sponsorship  Job Family Summary The Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspace’s automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems, while at the same time keeping these customer aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.  Career Level Summary ·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines·       Solves complex problems·       Works independently, receives minimal guidance·       May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives·       Acts as a resource for colleagues with less experienceCritical Competencies·       Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made·       Idea Creation: Designs completely new solutions, methods and products, where nothing existed prior Key Responsibilities ·       Lead the development and implementation of system enhancements that will improve the capabilities, performance, and reliability of automations ·       Define, design, and implement automated solutions ·       Build and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user use ·       Create and oversee testing plans and test against and document automation scripts and programs ·       Design and develop automation scripts and programs in support of Rackspace and its customers ·       Create a series of automated actions that will allow for faster deployments and service restoration for internal systems and tools ·       Develop against current versions of the platforms supported by Rackspace ·       Contribute and develop new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature area ·       Focus on a specific feature area or component ·       Influences functionalities that make broad contribution to our product and service offerings ·       Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts ·       Collaborate and share knowledge with other Engineers and Administrators on the support floor  Person Specification Knowledge ·       Strong knowledge of Network fundamentals, including diagnostics with OS or Netsec system tools·       Strong knowledge of SMTP, and TCP/IP·       Strong knowledge of DNS, including diagnostics with system tools·       Strong knowledge of Docker and/or Kubernetes and its use in a production environment·       Strong knowledge of developer supporting tools such as various VCS (GitHub, Git, etc.)·       Strong development competency in Python·       Strong knowledge working with CI/CD pipelines (Jenkins, Travis, etc.) and version control systems such as Git·       Strong knowledge of Project Management/Agile methodologies·       Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers·       Strong knowledge in the application of current and emerging network software and hardware technology and protocols·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines ·       Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketSkills ·       Passionate about technology and has a desire to constantly expand technical knowledge·       Ability to resolve a wide range of issues in imaginative as well as practical ways·       Detail-oriented in documenting information and practice good follow through techniques·       Able to handle multiple tasks and prioritize work under pressure·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility·       Strong written and verbal communication skills, both highly technical and non-technical·       Ability to make appropriate decisions considering the relative costs and benefits of potential actionsEducation Required·       Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field·       At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.Certifications ·       Desired o   Netsec Platform Certification (Cisco, Palo Alto, Etc,..)·       Preferred: o    Specialist Certifications that apply to role including development tools and platforms Experience Required·       5 - 7 years of technical engineering and automation experience·       A minimum of 3 years of automation engineering experience with Netsec deployment, diagnostics, and remediationsPhysical Demands ·       General office environment: no special physical demands required·       May require long periods sitting and viewing a computer monitor·       May require work on non-traditional shifts·       Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations·       A willingness to work weekends and/or holidays when required as the business dictatesTravel ·       Occasional domestic travel, less than 10%    The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Last Updated: September 01 ,2020Created: June 30 ,2020   About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Python Developer II / III

AWS Cloud EngineerOverview &amp; ResponsibilitiesRackspace is seeking an AWS Cloud Engineer II focused on cloud deployments to join our team in India. In this role you will be part of the team that architects, implements, and deploys our AWS cloud-based offerings.  Customer Focus: Our Cloud Engineers get to build one-of-a-kind, cutting-edge cloud solutions for some of our top enterprise customers. Our primary focus is to distill confidence in our customers by creating customized solutions and a top-notch customer onboarding experience.  Automation: Customer deployments should be solidly reliable and repeatable. Knowledge of tools like Github, Terraform, and CDK are critical to achieving this goal. If you enjoy writing programmatic solutions to reduce customer turnaround time and your own workload, this team is for you.Responsibilities:·Work with a talented and highly engaged team of Engineers, Relationship Managers and Product Team·Automatedeployments utilizing custom templates and modules for customer environments on AWS.·Architect AWS environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on AWS and Rackspace best practices and architecture·Ability to configure CloudWatch and Serverless Alerts·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our AWS Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5-7 years experience as a Deployment engineer.·       Working knowledge of Amazon Web Services Products &amp; Services, CloudWatch, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge using CloudFormation and Terraform·       Kubernetes exp. is a plus, as is exp. w/Relational and NoSQL Databases·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       AWS Certified Solutions Architect Associate·       AWS Certified Solutions Architect ProfessionalReady to work in Night Shift and 24x5 EnvironmentAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Engineer - II (R-17703)

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!Work location - Fully remote<h3>Responsibilities</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams.</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Proficiency in API design and development, including hands-on experience with GraphQL</li><li>Expertise in authentication and authorization protocols, with a focus on OpenID Connect (OIDC) and Security Assertion Markup Language (SAML).</li><li>Proficient in observability tools and practices, including monitoring, logging, and tracing. </li><li>Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker. </li><li>Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.</li><li>Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)</li><li>Awareness of security best practices (e.g. using IAM Roles, KMS, etc.) </li><li>Previous exposure to large-scale system design.</li><li>Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.</li><li>Strong communication skills, customer facing experience desirable.</li></ul></ul>#LI-LP2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Senior DevOps Engineer (AWS)

JOB TITLE: Linux Operations Engineer I  PRIMARY RESPONSIBILITY:- Monitor alerts and correct issues, or create tickets accordingly. Handle level-appropriate escalation support requests (phone/ticket/chat) according to escalation procedures. As an escalation point, create and maintain customer loyalty by serving customers above and beyond their expectations, exercise judgment in decision-making in order to routinely deliver FANATICAL SUPPORT. Schedule and coordinate level-appropriate maintenance.  Provide basic troubleshooting of system services (i.e., web, API backend services, SSH and DNS).  Work as part of a team and interact with our engineering, developer and support groups to identify and correct issues, increase efficiency and improve best practices.  Identify operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures. Improve operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinions to product development and engineering teams. ·        KNOWLEDGE/SKILLS/ABILITY:Basic to intermediate knowledge of:OSes and distributions, patching, monitoring, backups; RAID, hardware, virtualization, networking, firewalls,load balancing, storage, security, highavailability, root cause analysis, systemsoptimization; APIs, Shell Scripting(python, bash); SSL, Web servers, auth/directory services, cachingservices ; SSH, HTTP, DNS, FTP, SNMP, SMTP; Intermediate troubleshooting abilities. ·        JOB COMPLEXITY:Works mainly in a reactive or supportive role while they developtheir skills and broaden their experience.Executes specific operational tasks to achieve project goals withguidance from senior Rackers.Understands, responds positively, andfollows directions providedby senior Rackers.Contributes to internal objectives and actively shares point of view.  Focuses on building relationships with Support and Engineeringteams.Excellent verbal and written skills.  Creative and collaborative team player.  Ownership and followup skills.  Ability to respond effectively under pressure.  Attendsinterdepartmental meetings. ·        SUPERVISION:Operates under general supervision.  ·        EXPERIENCE/EDUCATION: This role is generally equivalent in skills/experience to an L3 Linux Systems Administrator in the Support organization. Bachelor’s degree in a technology related field required.  At themanager’s discretion, additional relevant experience may substitute for the degree requirement.  RHCSA or equivalent certification or professional experience.Yearsof professional experience typically required: 3+ years.   ·        PHYSICAL DEMANDS:  General office environment.  May require long periods sitting and viewing a computer monitor.  Moderate levels of stress may occur at times.  No special physical demands required.   About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Linux Operations Engineer I - IN (R17653)

Job Summary: Site Reliability Engineer (SRE), Networking is a key role within the Rackspace support infrastructure.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Technical issues can include troubleshooting customer firewalls, load balancers, IDS and WAF appliances. The role will also support many elements of the Rackspace Cloud product portfolio. In this role you will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Provide exceptional customer support via our internal ticketing system. </li><li>Own level-appropriate customer requests and issues, seeing them through to resolution.</li><li>Escalate support requests as needed to other support teams according to escalation procedures. </li><li>Troubleshoot monitoring alerts and create tickets accordingly. </li><li>Schedule and coordinate level-appropriate maintenances and troubleshooting scenarios. </li><li>Monitor ticket response times and take appropriate actions to ensure team response time targets are met. </li><li>Collaborate with Account Managers and Internal leadership to build strong customer relationships. </li><li>Collaborate and share knowledge with your peers in a virtual environment. </li><li>Review and sign off on defined policy and process standards. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>1+ years of experience in a related field.</li><li>A computer-related degree and/or network certifications (CCNA, F5 101, Palo Alto PCNSA).</li><li>Experience in one or more of: Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers, and load balancing. </li><li>Expertise in designing, analyzing and troubleshooting large-scale distributed systems. </li><li>Expertise in operational monitoring and management tools (Zabbix, PagerDuty etc.).</li><li>Familiarity with both Ansible and Github.</li><li>intermediate knowledge of: -Firewalls (Cisco ASA, ASA-X and Palo Alto NGFW). Load balancers (F5 LTM &amp;amp; GTM).</li><li>Familiarity with services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers. </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $82,300 - $120,670. •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 – $128,370.•The anticipated starting pay range for California, New York City and Washington is: $95,900 - $140,580.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Site Reliability Engineering (SRE) – Networking

JOB TITLE:Azure Cloud Engineer II (Implementation)JOB DESCRIPTION: The Fanatical Support for Azure team provides industry leading Fanatical Support™ to Rackspace customers as part of a global team.Rackspace is hiring Azure Cloud Engineers to deliver Fanatical Support with Microsoft Azure. Fanatical Support for Azure includes a wide range of services and features to help customers make the most out of their chosen hosting strategy. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation oriented agile principles.Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning and modifying Cloud environments, performing upgrades, and addressing day-to-day customer deployment issues via phone and tickets. At Rackspace we pride ourselves on our ability to deliver fanatical experience - this means our support team blends technical expertise and strong customer oriented professional skills.  Being successful in this role requires:·       Working knowledge of Microsoft Azure Products &amp; Services, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge of using ARM and/or Terraform JOB REQUIREMENTS:Responsibilities:·Work with a talented and highly engaged team of Architects, Engineers, Relationship Managers and Product Teams·Automate PAAS and IAAS deployments for customer environments on Microsoft Azure platform·Architect Azure environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on Azure and Rackspace best practices and architecture·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5+ years experience working with Azure and executing cloud deployments·       Working knowledge of Azure Resources and Services, Scaling, Load Balancing, CDNs, Networking etc.·       Experience automating and orchestrating workloads on Azure·       Experience creating Terraform and/or ARM templates·       Experience in scripting specifically PowerShell and Bash.·       Experience with Microsoft Active Directory. ·       Experience working with at least one of the following languages: C#, Json, Python·       Experience with GIT, VSTS and Terraform·       Experience on KQL for Alert Creation and modifications·       Proficient leveraging CI/CD tools to automate testing and deployment·       Experience in the Azure services &amp; APIs.·       Strong Windows skills·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Knowledge of supported network appliances and related solutions in Azure is preferred. F5, Cisco, Palo Alto etc.·       Knowledge of Azure federation services is preferred.·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       Must have Azure 900 &amp; 104 Certifications·       Should be ready work in 24x7 environment, in all available shifts About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Azure Cloud Engineer - II

AWS Cloud EngineerOverview &amp; ResponsibilitiesRackspace is seeking an AWS Cloud Engineer II focused on cloud deployments to join our team in India. In this role you will be part of the team that architects, implements, and deploys our AWS cloud-based offerings.  Customer Focus: Our Cloud Engineers get to build one-of-a-kind, cutting-edge cloud solutions for some of our top enterprise customers. Our primary focus is to distill confidence in our customers by creating customized solutions and a top-notch customer onboarding experience.  Automation: Customer deployments should be solidly reliable and repeatable. Knowledge of tools like Github, Terraform, and CDK are critical to achieving this goal. If you enjoy writing programmatic solutions to reduce customer turnaround time and your own workload, this team is for you.Responsibilities:·Work with a talented and highly engaged team of Engineers, Relationship Managers and Product Team·Automatedeployments utilizing custom templates and modules for customer environments on AWS.·Architect AWS environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on AWS and Rackspace best practices and architecture·Ability to configure CloudWatch and Serverless Alerts·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our AWS Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5-7 years experience as a Deployment engineer.·       Working knowledge of Amazon Web Services Products &amp; Services, CloudWatch, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge using CloudFormation and Terraform·       Kubernetes exp. is a plus, as is exp. w/Relational and NoSQL Databases·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       AWS Certified Solutions Architect Associate·       AWS Certified Solutions Architect Professional·       Ready to work in Night Shift and 24x5 EnvironmentAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Engineer - II (R-17731)

DAZN

As a Technical Lead at DAZN, you will be responsible for developing and maintaining DAZN's web applications. You will work closely with a team of developers and other stakeholders to deliver high-quality software that meets business requirements.<h3>Key Responsibilities:</h3><ul><ul><li>Design and develop web applications using <a href="http://Node.JS" rel="noopener noreferrer nofollow ugc" target="_blank">Node.JS</a>, and cloud</li><li>Collaborate with other team members to ensure software meets business requirements and is delivered on time</li><li>Write clean, maintainable, and testable code</li><li>Participate in code reviews and provide constructive feedback to other team members</li><li>Develop and maintain project plans and schedules</li><li>Identify and troubleshoot software defects and issues</li><li>Participate in the agile development process, including sprint planning, stand-ups, and retrospectives</li><li>Stay up-to-date with industry trends and technologies</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Bachelor’s degree with minimum of 8+ years of software development experience in commercial, enterprise-level product environments </li><li>Strong experience in building Backend services using NodeJS</li><li>Hands-on knowledge of Linux OS(RHEL/Ubuntu), shell scripting and Git </li><li>Experience building scalable cloud-based applications </li><li>Experience of NoSQL databases like MongoDB,Cassandra, Elasticsearch </li><li>Awareness/experience of Cloud Platforms AWS/Azure </li><li>Experience with Unit testing framework like JUnit, Mokito. </li><li>Experience with Server back end and API/Service development. </li><li>Knowledge with network protocols such as TCP/IP, HTTP. </li><li>Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation.</li></ul></ul><h3>Nice to have:</h3><ul><ul><li>Familiarity with media streaming or video technologies</li><li>Knowledge of database design and development, particularly with SQL and NoSQL databases</li><li>Experience with containerization and orchestration technologies such as Docker and Kubernetes</li><li>Experience with other programming languages, such as Python or Java</li><li>Experience with front-end frameworks other than <a href="http://React.JS" rel="noopener noreferrer nofollow ugc" target="_blank">React.JS</a>, such as Angular or <a href="http://Vue.js" rel="noopener noreferrer nofollow ugc" target="_blank">Vue.js</a></li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Hyderabad

Technical Lead - Backend(Node.JS)

THE ROLE:This position is based in Katowice, Poland, and holds the internal job title of LRD Support - Intern. As a member of our dynamic team, you will have the opportunity to contribute to the seamless delivery of top-notch support and maintenance for our platform, directly influencing the experiences of our users. AS OUR NEW Intern  YOU’LL HAVE THE OPPORTUNITY TO: ·         Learn how to develop features in large-scale web applications for Living Room Devices ·         Work with newest Living Room Devices (PS5, Xbox, TV’s and more)  YOU’LL HAVE:·         Understanding and practical knowledge of operating systems, including macOS and Linux, optionally Windows. ·         Have basic knowledge on JavaScript, HTML/CSS ·         Ability to work in a team.  ·         Accuracy, punctuality, and responsibility in performing duties.  ·         You have communicative knowledge of English ·         Willingness to work various shifts, including evenings and nights.   This Internship is well paid!  We also have a break room with PlayStation, table soccer and massage chair. You can also enjoy breakfast and fruit throughout the week. At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Katowice

Support Engineer Internship,  (LRD) - JavaScript

THE ROLE:We work at one of the few frontend platforms the DAZN users are facing every day- the native Android and iOS apps. We introduce the new features used by millions of people every week. We also maintain and extend the existing functionalities so that they are handy to our users. We put our app’s quality as one of the primary objectives. Anything we do is measured in terms of final user impact.  This role is based in Katowice, Poland. The internal job title is Software Engineer - Intern. AS OUR NEW Software Engineer Intern YOU’LL HAVE THE OPPORTUNITY TO: ·         Learn how to develop features in large-scale mobile applications ·         Implement new features with unit and automated tests ·         Build a large app according to the Android or iOS SDK standards YOU’LL HAVE: ·         You have some experience in developing native Android or iOS apps – this does not have to be commercial experience ·         Staying up to date with Androidor iOS ecosystem changes and trends  ·         You have communicative knowledge of English   This Internship is well paid!  We also have a break room with PlayStation, table soccer and massage chair. You can also enjoy breakfast and fruit throughout the week. At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Mobile Internship - (iOS, Android)

FLSA Status: ExemptH1-B Status: Not Eligible for Sponsorship Job Family SummaryThe Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the engineering, design, and development of hardware, software, and networking systems. Provides a framework for system development, maintenance, and enhancement efforts. Implements standards and guidelines of OS support. Analyzes systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Career Level Summary·       Requires working knowledge and experience in own job discipline and broadens capabilities·       Continues to build knowledge of the company, processes, and customers·       Performs a range of assignments related to job discipline·       Uses learned and prescribed guidelines or processes in analyzing situations·       Receives a moderate level of guidance and direction Critical Competencies·       Systems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process, and technology) are identified and accounted for·       Idea Creation: Provides ideas and designs new solutions, methods, and products to update what existed prior Key Responsibilities·       Technical point of escalation to the first line and second line teams; resolving customer issues, working in collaboration with partners across the business, as required·       Lead customer engagements (both technical and non-technical)·       Participates in tasks related to systems architecture enhancements, problem management, process improvement, reporting and customer infrastructure·       Mentor and assist Rackers across the OS Function Provide exceptional customer support via the phone, and ticketing systems·       Collaborate and share knowledge with other Engineers and Administrators on the support floor·       Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing with the autonomy and ability to suggest and implement changes to customer solutions and can impact process change and continued improvement·       Ability to apply fundamental knowledge to solve customer issues·       Ensure adherence to customer &amp; SLA commitments for selfPerson SpecificationKnowledge·       Proficient knowledge of Linux and/or Windows Server Operating Systems·       Proficient knowledge of server hardware, networking, backup, and storage solutions·       Proficient knowledge of implementing, analyzing, and troubleshooting highly available systems·       Proficient knowledge of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as:o   Windows: Server Failover Clustering, Active Directory, IISo   Linux: Apache, Nginx, NFS, Postfix, Sendmail, FTP·       Intermediate knowledge of Database Servers:o   Windows: MSSQLo   Linux: MySQL, MariaDB, Percona·       Intermediate knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V)·       Intermediate knowledge of Cloud Platform Products (Azure/AWS/GCP)·       Intermediate knowledge in the application of current and emerging network software and hardware technology and protocols·       Basic scripting competency in one or more of the following languages: PowerShell, Python, PHP, Go·       Requires expanded conceptual knowledge in own job discipline and broadens capabilities ·       Understands key business drivers; uses this understanding to accomplish own workSkills·       Passionate about technology and has a desire to constantly expand technical knowledge·       Detail-oriented in documenting information and able to own customer issues through resolution·       Able to handle multiple tasks and prioritize work under pressure·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility·       Strong written and verbal communication skills, both highly technical and non-technical·       Fluency in multiple languages is a plusEducationRequired·       Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field·       At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.Certifications·       Desired: o    MCSA or MCSE for Windows specializationo    RHCSA/RHCE (or LPI/LFC equivalent) for Linux specializationExperienceRequired·       2-4 years of technical engineering and administration experience with a minimum of 2 years in an OS Systems Engineering and Administration functionPreferred·       Technical customer support experience in a cloud hosting/technology environmentPhysical Demands·       General office environment: no special physical demands required·       May require long periods sitting and viewing a computer monitor·       May require work on non-traditional shifts·       Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations·       A willingness to work weekends and/or holidays when required as the business dictatesTravel·       Occasional domestic travel, less than 10% The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.Last Updated: June 30 ,2020                                                     Created: June 30 ,2020 About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Windows Support Engineer II

Role: Market Research Analyst Job Description:Conduct secondary research to provide analysis and actionable intelligence to determine growth opportunities, market positioning, and strategic business direction.Gather and evaluate relevant market, prospect, and competitor information to determine threats, benchmark against competition, and regularly advise of activities – acquisitions, marketing efforts, press releases, etc.Conduct studies to determine sales trends, market share, with the intention to identify opportunities to grow sales, strengthen market share, and increase profitability.Develop information research and analysis methodology by partnering with business to validate the secondary research findings and scrutinizing them with company’s business/ market/ product leaders.Experience on supporting the End to End Bid Management process for creating quality proposal documents prepared in response to formal RFP/ RFQ/ RFIs or informal business need requestsIdentify and drive creation of resuable artefacts to showcase Rackspace expertise in all areas data, cloud, app modernization, etc.Manage and own centralized repository comprising of existing collaterals. Skill Requirements:Expert in PowerPoint, Excel &amp; WordAbility to present research and analysis information in infographic modelKnowledge and understanding of Cloud industryGood to have skills: Power BI, Salesforce Reporting, Any reporting tools  About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Market Research Analyst

Our Accounting Management team is seeking a new leader to manage 2 leads and 6-8 staff accountants. The role requires oversight of daily, weekly, and monthly processes for a team spread across multiple regions. The Lead Accountants will support the manager in managing the team. Additionally, the candidate must have a comprehensive understanding of technical accounting policies for assigned financial statement line items and monitor changes affecting them. The duties also involve reviewing work, schedules, control assessments, and variances produced by the team in compliance with Rackspace's standards. This position will have exposure to leaders in the CFO Organization and other operational departments, and will also be responsible for hiring and mentoring future leaders while keeping the team's overall work health in balance.<h3>Responsibilities</h3><ul><ul><li>Review journal entries, variance analytics, balance sheet account reconciliations, and internal control requirements.</li><li>Review and sometimes prepare PBC schedules for both internal reporting team and external auditors as well as ad hoc reports requested from Financial Leaders</li><li>Work with and assist Finance and Business Unit teams to provide guidance on the accounting treatment of certain expenditures and purchases.</li><li>Actively review related processes and procedures for standardization and improvement and, when necessary, collaborate with other impacted teams to implement changes.</li><li>Provide support to team to ensure deadlines are met (with high level of accuracy) regarding Monthly close and all related processes, Control Compliance and Reporting/Audit requests. This may involve performance of subordinate’s duties</li><li>Actively evaluate employee performance, work/life balance, and career aspirations to ensure employee stability and satisfaction.  Perform annual performance evaluations and recommendations for merit increases and promotions.</li><li>Position requires work beyond a standard 8-hour day during the financial close and other occasions as necessary, potentially including weekends and holidays.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Ability to work in a fast-paced, deadline driven environment that requires the management of multiple projects at one time.  </li><li>Good working knowledge and understanding of accounting processes and required documentation.</li><li>Experience with Excel, Sub-ledger and GL systems, Oracle experience a plus.</li><li>Strong Knowledge of GAAP.</li><li>Ability to mentor and train staff and provide tools to improve their work product</li><li>Excellent time management, decision-making, analytical and organizational skills.</li><li>Effective communicator; enjoys interacting and collaborating with team members and business partners.</li><li>Detail-oriented with an ability to critically analyze financial data and prepare financial reports.</li><li>Resolve complex issues or improve processes in creative and effective ways.</li><li>Accounting or Finance degree required, CPA or CPA candidate strongly preferred.</li><li>Requires 8 plus years of related corporate or public accounting experience,  3 of which will be in a leadership position.</li><li>Consistently demonstrates the ability to provide Fanatical Support to internal business partners and direct report</li></ul></ul>#LI-AW1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Fixed Assets Accounting Manager (Remote in Texas)

Relevant Experience required – 12-15 years in Oracle EBS HRMS – OTL, <a href="http://Payroll.Job" rel="noopener noreferrer nofollow ugc" target="_blank">Payroll.</a><a href="http://Payroll.Job" rel="noopener noreferrer nofollow ugc" target="_blank">Job</a> Location – Work from Home Gurugram, Hyderabad, Bangalore or <a href="http://Remote.Shift" rel="noopener noreferrer nofollow ugc" target="_blank">Remote.</a><a href="http://Remote.Shift" rel="noopener noreferrer nofollow ugc" target="_blank">Shift</a> Timings – Late Afternoon to Early Morning IST Shift – 3PM – 12AM or 4PM to 1AM <a href="http://IST.Responsible" rel="noopener noreferrer nofollow ugc" target="_blank">IST.</a> Responsible for working in Professional Services Consulting Projects – R12.2.+ Implementations, Upgrades.Should be able to handle the Implementation/Upgrade Projects in HRMS/OTL/Payroll on his own End-to-End from Requirements Gathering through UAT/Go <a href="http://Live.Creates" rel="noopener noreferrer nofollow ugc" target="_blank">Live.</a>Creates and monitors SRs with Oracle Support or Rimini Street.Work on assigned Consulting Projects (Setups, Documentation, Functional Testing) related to Oracle EBS Implementations/Upgrades.<a href="http://Upgrades.Mandatory" rel="noopener noreferrer nofollow ugc" target="_blank">Mandatory</a> Skills: Oracle EBS R12+ - Oracle HRMS, Oracle Time and Labor (OTL), Oracle Absence Management, Oracle Payroll (US Localization).Other Desirable Skills: Oracle Talent Management, Compensation Workbench, Recruitment and Leaning Management.Experience in Oracle Fusion Cloud HCM will be a plus. Should possess Very Good Written and Spoken English Communication Skills.Should be a Very Good Team Player.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Oracle HRMS – OTL, Absence Management and Payroll

Role: Pre-Sales Cloud Solution Architect- Specialist -L3 (Openstack + Kubernetes/OpenShift/Tanzu)Our Pre-Sales Solution Architects provide commercial, technical, service and solution leadership. Using defined products and services with optional customisation, they partner with internal teams and external partners/ vendors to deliver solutions on time, specification, and budget. They are members of a pursuit team throughout the sales lifecycle providing resource and capability for the creation of solutions assisting in the objective for our customers technology and transformation initiatives. For larger and/or more complex opportunities, one or more Solutions Architects may work as part of a larger solutions/pursuit team with our Solution Leads, Solutions Directors and or Bid Management team and will be primarily responsible for delivering the technical and architecture components of the overall solution response. As role models for their discipline, Solutions Architects use their brand both internally and externally to inspire, encourage and develop the next generation of Solutions Architects. With coaching, mentoring, training and development, a pathway exists to become tomorrow’s Solution Lead or Team Lead. Attributes we look for-·       Awareness of sales methodologies and proposal management·       High degrees of technical acumen with accompanying certifications·       Collaborative team player·       Ability to train Junior SAs and members of the team·       Good communication skills (written and oral) to technical and non-technical stakeholders·       Ability to understand customer business problems instead of just focussing on IT problems and tie them together to deliver specific outcomes to the customer.·       Innovative and passionate about continuous self-improvement on upcoming technologies·       With coaching, mentoring, training and development, a pathway exists to become tomorrow’s Solution Lead or Team Lead.·       RFx, Proposals, Presentations·       Passion for problem solving and enthusiasm for positive customer outcomes. THE ROLE:·       This role is a specialist Pre-Sales role around Openstack/Kubernetes/OpenShift to support Rackspace customer’s in EMEA &amp; APAC region. This role is part of Rackspace Private Cloud Business unit.EDUCATION:·       Bachelor’s degree in engineering, Computer Science, Information Technology, or Business is preferred.·       Experience may substitute for the degree requirement at a rate of 3 years’ experience for 1 year of education. EXPERIENCE:·       10+ years of solutions engineering experience or experience working as a Pre-Sales solutions architect working with technologies such as Openstack, VMware, Kubernetes, OpenShift·       At least TWO industry certifications required: Linux+, RHCSA/RHCE, VMware, CCNA, VCP, OpenStack, OpenShift, Kubernetes are preferred.·       Experience with or working knowledge of VMware Tanzu and Kubernetes on VMware is a plus.·       Experience may substitute for the degree requirement at a rate of 3 years’ experience for 1 year of education.Must Have Technical Skillso   Experience working with OpenStack+ Kubernetes/OpenShift technology.o   Certification in Openstack plus Tanzu/OpenShift/Kuberneteso   Ability to lead customer workshops for requirements gathering solution mapping or proposal playback.o   Ability to Respond to technical RFP/RFIo   Owning a specific technology area and becoming the Subject Matter Expert (SME)o   Have experience with OpenStack and Kubernetes architecture and configuration best practices and guidelines. o   Ability to work with Product team to provide feedback from customers and try to improve the product. Nice to have Skills-o   Experience of working with Private Cloud platforms based on VMware.o   Experience of Tanzu architecture, configuration is a plus.o   Knowledge and experience around security in OpenStack and VMware platformo   Experience in Managed or Professional Services engagements is highly beneficial.o   Attend Trade Shows, User Group Meetings or Conferences, either physically or virtually and present the “Why Rackspace?” message.o   Hands-on with DevOps Tools such as Ansible, Chef, Jenkins, octopus, Git, Bamboo, JuJu, and others is a plus.o   IT Industry experience or exposure to technologies and applications such as Docker, Pivotal Cloud Foundry, OpenShift, configuration management, Kafka or kinesis, Zookeeper, WordPress, Magento, and Hybris is a plus.  Location: Bangalore (WFH) or Remote Work Travelling: Occasional (Anticipated 10-20% maximum) About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Bangalore

Pre-Sales Cloud Solution Architect- (Openstack + Kubernetes/OpenShift/Tanzu)- Remote

Job SummaryA Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to our hosted business email platform. Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions. Key Responsibilities:· Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate and solve for future technical challenges a customer may face. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include:· Email delivery troubleshooting· Spam/Security analysis and recommendations· Desktop Client/Mobile Device troubleshooting· Account and Billing related inquiries Qualifications:· Basic knowledge of e-mail protocols (POP3, IMAP, SMTP protocols), DNS, desktop/laptop/mobile device operating systems, email Clients, networking fundamentals, and SPAM.·  Exhibits a strong desire to learn technologies.·  Outgoing personality with great attitude.·  Highly organized, quick learner, and an ability to work in a team environment.·  Possess strong written and verbal communication skills.·  Required: University graduate·  Strong Customer service background and previous phone call experience.·  18 months minimum of relevant job experience - basic e-mail troubleshooting.·  Experience with help desk/ticketing systems·  Certifications in relevant work·  English advanced and fluent proficiencyAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Customer Service Technician II - R-17789

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

R-17700 Data Engineer I - VN

Job Description Experience - 6+ yrs. of relevant exp.The SQL Database Administrator Perform database engineering and administration activities including design, planning, configuration, monitoring, automation, self- serviceability, alerting, and space management, database backup and recovery. Plan computerized databases, including base definition, structure, documentation, long- range requirements, operational guidelines and protectionKey Responsibilities List·       Formulate and monitor policies, procedures and standards relating to database management. ·       Provide design standards and guidance for projects and technical roadmaps. ·       Capacity Planning: Forecast future database growth based on usage trends and plan for hardware and storage requirements accordingly to ensure scalability and optimal performance. ·       Patch Management and Upgrades: Plan and execute SQL Server software upgrades, patches, and service packs. Stay up-to-date with the latest SQL Server releases and features.·       Troubleshooting and Issue Resolution: Investigate and resolve complex database-related issues, including data corruption, performance problems, and connectivity challenges.·       Automation and Scripting: Developautomation scripts and tools to streamline repetitive tasks, improve efficiency, and reduce the risk of human errors.·       Monitoring and Alerting: Set up monitoring and alerting systems to proactively identify and address potential database ssues before they become critical.·       Compliance and Best Practices: Ensure that databases comply with industry standards and internal policies. Follow best practices for database management, security, and performance optimization.·       Mentoring and Training: Provide guidance and support to Level 1 and Level 2 DBAs, sharing knowledge and expertise to foster their professional growth.·       Performance Analysis and Reporting: Generate performance reports and analysis for stakeholders and management to provide insights into the database environment's health and performance.·       Documentation: Maintain up-to-date documentation of database configurations, procedures, and troubleshooting steps.·       Vendor and Third-Party Tool Management: Evaluate and manage third-party tools and solutions that assist in database management, monitoring, and performance tuning. Resolve locking conflicts/blocking and resource utilization. Build tools for customers and internal teams by creating scripts or using software to automate administration tasks and DBA processes. ·       Consult with customers on SQL Server including best practices and SQL Server Disaster Recovery setups. ·       Participate in sales implementations vendor calls to provide advanced knowledge in the purchase of software, hardware or services that can be used to improve the performance of the database server. Carry out disaster recovery planning and execution including, log shipping, mirroring, replication, and AlwaysOn. ·       Works with the product organization to assist in the roll out of new products. ·       Participate in 24X7 production support for SQL Server infrastructure ·       Executes large sized, complex database projects. Ensures projects are properly documented.Knowledge List ·       Proficient Skills in SQL Server Architecture, Installation and Configuration, Performance Tuning, High Availability and Disaster Recovery (HADR), Monitoring and Troubleshooting·       Database Migrations and Upgrades:Experience in planning and executing database migrations and upgrades,including version compatibility, testing, and minimizing downtime.·       SQL Server in the Cloud: Knowledge of deploying and managing SQL Server in cloud platforms such as Azure SQL Database and Amazon RDS.·       SQL Server Best Practices: Familiarity with industry best practices for SQL Server administration, including configuration settings, maintenance tasks, and disaster recovery strategies.·       Ability to communicate technical info and ideas so others will understand.·       Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

SQL Database Administrator  L3 - IN

Job DescriptionShift : Should be ok to work in rotational shift Experince : 8+ yrs of relevant experienceRoles and responsibilities:Excellent knowledge and working experience in Oracle ERP application 12.1 and 12.2 Performed Application upgrade from 12.1 to 12.2 versionGood Experience in Database (upgrades, patching, trouble shooting) OCI certification preferredExcellent trouble shooting skill on ERP Application and Database issuesWorking knowledge/trouble shooting on ERP clones and patchingWorking knowledge on R12.2 online patching is requiredPerformance tuning of Database and Application programs added advantageHands on Experience in Weblogic administrationsWorked on Demantra, OBIEE, SOA will have added advantageWorking with OEM for monitoring, troubleshooting, and performance tuningSound knowledge on Backup and recovery process (RMAN) is mustWorking knowledge with larger team, also able to manage the team if requiredAble to communicate effectively with the customer and work internally with the teamProficient in Oracle Apps, RAC, ASM, Data Guard, Oracle Cluster ware, RMAN &amp; OEMProficiency in Unix shell <a href="http://script.should/" rel="noopener noreferrer nofollow ugc" target="_blank">script. </a>Should have sound communication skills.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Oracle Application Database Administrator (EBS)- III

As a Customer Data Engineer (CDE) with Rackspace DBaaS, you will have the opportunity to troubleshoot and resolve various customer issues related to MongoDB, Elasticsearch, Redis, and other databases. Working with the customers, you will learn their challenges, help triage, and implement solutions to their technical challenges. You will perform technical work that requires coordination, testing, and scheduling. Sometimes, immediate debugging and resolution are necessary to resolve an urgent request. All while ensuring data integrity and stability are the top priority for the customer. You will also interact daily with both colleagues and customers via support tickets and Microsoft Teams to answer general questions or requests. You will interact with members of our Support organization, Technical Customer Success Managers, and Site Reliability Engineers to meet the demands of our customers. Leveraging your expertise, you will provide guidance and recommendations internally and externally to meet the needs of our customers.  Responsibilities:    ·       Database installs, upgrades, patching, security, troubleshooting and issue resolution, backup procedures, and performance tuning.·       Support backup and recovery processes.·       Perform database health checks and maintenance.·       Work closely with the application team to understand planned changes, perform impact analysis, and provide feedback.·       Deploy automation to improve efficiency.·       Consult and troubleshoot different technologies and understand how they interact together (MongoDB, Elasticsearch, Redis, Hadoop, etc.)·       Regression testing for production deployments.·       Due to the 24x7 operations of the business, they must be able to work a flexible work schedule, which will include nights, weekends, holidays, emergency escalations, etc.  Required Skills: ·       Strong understanding of MongoDB database concepts and structures.·       Strong knowledge of MongoDB Sharded architecture.·       Technical knowledge of Linux.·       Strong scripting experience in Unix/Shell Scripting, Python, and JavaScript.·       Strong analytical and problem-solving skills.·       Strong troubleshooting skills and ability to resolve issues quickly and effectively.·       Ability to make appropriate decisions relative to data integrity and stability.·       Excellent communication and teamwork abilities.   Nice to Haves: ·       Proven experience implementing and supporting enterprise database systems.·       Strong understanding of the Linux operating system.·       Exposure toMongoDB , Redis and/or Elasticsearch is a plus. Experience: ·       Total experience should be 6 to 12 yrs ( hands-on database administration experience, preferably MongoDB.)Education: ·       Bachelor’s degree in software development, database programming, or computer engineering is preferred. (BTech, BCA, BSc, BE, etc.) ·       MongoDB hands on experience is must.·       Proven experience implementing and supporting enterprise database systems.·       Strong understanding of the Linux operating system.·       Exposure to Redis and/or Elasticsearch is a plus. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Customer Data Engineer (MongoDB admin)- Remote WFH

Apply to Remote  Cyber Security Jobs in companies remotely and near you. New Remote  Cyber Security Jobs added daily.

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