Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.Want to be part of a fun, hardworking and highly-experienced team who all enjoy playing and working together as a team to define the future of IT?Jira Service Management (JSM) is Atlassian’s Service Management product that empowers Dev, IT Ops, and business teams to collaborate at high-velocity, so they can respond to changes and deliver great customer and employee service experiences fast!As a Senior Product Manager in JSM, you will partner deeply with your peers in Engineering and Design, to execute on the team’s bold roadmap and mission. Reporting to the Group Product Manager, you will define the strategy, evaluate product opportunities, analyse industry trends, customer and partner needs, and prioritise product enhancements. The best part is, your work will directly impact tens of thousands of customers, and millions of users!<h3>On your first day we'll expect you to have;</h3><ul><ul><li>Proven experience working with SaaS products as a Senior Product Manager</li><li>Experience with building relationships and influencing without authority at all levels of the organisation</li><li>Comfortable defining and tracking important business and success metrics</li><li>The ability to encourage your teams to build better products with a constant dedication to understand, question, and improve the experiences for our users</li><li>An obsession for customers, and working directly with design and engineering to ship delightful products</li><li>The ability to drive vision and strategy, while sweating the details</li><li>The ability to prioritise among opportunities, balance the needs of our customers with those of the business and clearly communicate the rationale behind your decisions</li><li>Experience partnering with Marketing to deliver products that are aligned with messaging and Go-To-Market</li></ul></ul><h3>It's great but not required if you have</h3><ul><ul><li>BE/BS/BA with an emphasis in technology, IT or operations; Masters or MBA</li><li>Experience with ITSM and IT Operations products (Configuration Management Databases (CMDB) or Insight type products is a plus)</li><li>Experience with building out infrastructure at scale, including AWS, Docker, Azure</li><li>Experience working on enterprise-focused areas (B2B)</li></ul></ul><b>More about our team </b>The JSM team is responsible for delivering the JSM Cloud offering. JSM is a solution from Atlassian that is built on top of Jira and gives its customers one platform to track service requests, and collaborate with your team behind the scenes to deliver the best service. With Incident management, self-service, SLAs and much more, JSM supplies all that is needed to setup a robust and intuitive IT service desk. JSM is comprised of fun, highly-experienced individuals who are passionate about crafting delightful products. <b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Sydney

Senior Product Manager, Jira Service Management ITSM

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand, where you will work remotely.<b>Your future team</b>We are the developers, designers, content designers, researchers and product managers behind Atlassian's mission to ensure that the design system is the cornerstone of crafting quality interfaces at scale. Our work enables teams to create simple, intuitive, beautiful and harmonious experiences from our self service guidelines, reusable components and platform capabilities. Our design language allows designers and developers to create experiences efficiently and our customers to use familiar components across every product touchpoint.You will be the Senior Content Designer, reporting to Experience Design Manager, and will be focused to support our roadmap delivery and partner with your cross-functional peers to create solutions that allow our Atlassian Design System to be WCAG2.1 compliant.<h3>What you'll do</h3><ul><ul><li>﻿﻿Partner with Engineers, Product Managers and other Designers to evolve the Atlassian Design System front end experiences to provide digital Accessibility at scale.</li><li>﻿﻿Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design and content.</li><li>﻿﻿Co-create and lead the integration of Accessibility design and content principles throughout the software development lifecycle in Atlassian Design System.</li><li>﻿﻿As a Senior Content Design Practitioner, you'll provide craft leadership and support to other Content Design team members across the Atlassian Design System teams. This includes sharing your expertise with the team.</li><li>﻿﻿Work with Atlassian Design System cross-discipline leaders to propose, seek buy-in, and support for the Accessibility program of work.</li></ul></ul><h3>Your background</h3><ul><ul><li>﻿﻿You have extensive experience in content creation and digital accessibility.</li><li>﻿﻿You have experience implementing accessibility in UI components, including interoperability with assistive technologies on Windows and Mac.</li><li>﻿﻿You have experience working with directly with users (ie members of the disability community or assistive technology vendors).</li><li>﻿﻿You can show a portfolio that includes UX and technical writing samples, workflows, content templates, style guides, or standards for different content types.</li><li>﻿﻿You are moving fluidly between high-level content strategy practices and hands-on writing tasks.</li><li>﻿﻿You have experience publishing and managing content using content management systems and other technical means such docs as code content.</li><li>﻿﻿You have excellent communication skills that help you influence internal and external teams, and build working relationships with coworkers in locations around the globe.</li><li>﻿﻿You can tell a story and tailor your narrative to relevant audiences.</li></ul></ul><h3>Desirable if you have:</h3><ul><ul><li>﻿﻿Certification from the International Association of Accessibility Professionals (AAP) or local equivalent.</li><li>﻿﻿Experience working with multiple stakeholders in a matrix environment.</li><li>﻿﻿Experience in creating and iterating content across multiple channels and have been accountable for content decisions.</li><li>﻿﻿Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Content Designer, Accessibility

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.<b>Your future team</b>Bitbucket Data Center is a self-managed solution that provides source code collaboration for professional teams of any size, across any distance. It is used by thousands of enterprises including many of the Fortune 500 ones to build quality software at scale. Join us as we unleash the power of development teams all over the globe and across many industries.As Senior Product Manager on Bitbucket, reporting to a Group Product Manager, you will define the strategy, evaluate product opportunities, analyse industry trends, customer and partner needs, and prioritise product enhancements. You will work with your team of engineering, design, analytics and marketing to propose, critically evaluate, build and launch improvements. Your work will have impact on Atlassian's largest customers who work with Bitbucket Data Center to achieve the world's biggest missions.<h3>What you'll do</h3><ul><ul><li>Define a vision, and execute a roadmap that makes Bitbucket Data Center product a desirable and trusted destination for our enterprise customers</li><li>Prepare the analysis of the current market needs, opportunities and the competitive landscape in enterprise grade solutions</li><li>Solve a series of unique challenges, from creating delightful in-product user experiences to building scalable solutions for a mature product in a growing and competitive market</li><li>Partner with engineering, design, marketing and support specialists to form a compelling product roadmap that can motivate and lead your teams to success</li></ul></ul><h3>Your background</h3><ul><ul><li>Proven experience working with SaaS products as a Senior Product Manager</li><li>Success with developing a high-level product strategy and roadmap and rallying a team to deliver value to enterprise customers</li><li>Strength in prioritising opportunities, balancing the needs of our customers with those of our business, and communicating the rationale behind your decisions, including to executive leadership</li><li>Technical fluency to understand and deliver on complex, enterprise-level requirements</li><li>Experience with building relationships and influencing without authority at all levels of the organisation</li><li>Comfortable defining and tracking important business and success metrics</li><li>You are customer-centric and you enjoy working directly with design and engineering to ship delightful experiences</li><b>It's great, but not required if you have:</b><li>Computer science or a related technical degree</li><li>Experience working on a developer tools product</li><li>Experience working on enterprise-focused areas (B2B)</li><li>Experience working on products with a focus on security, compliance and/or administration</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Product Manager, Bitbucket Data Center

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><b>We're looking for a Lead Product Designer to join the JSM Design Team, designing solutions that empower our customers to build customised Help Center experiences without touching a line of code.</b><b>Your future team</b>Reporting into the Design Manager, you'll be a member of an accomplished team of Product and Content Designers, all motivated by the mission to help teams find the support and knowledge needed to solve their problems - whether it be asynchronously through channels such as email or help centers, or in real-time using conversational channels and AI.Your team will focus on helping our customers build tailored Help Center solutions, without the need to touch a line of code - a complete drag and drop site building experience. This is an exciting, high priority product space with plenty of room to flex your visual design skills and influence the future direction of this important support channel.<h3>What you'll do</h3><ul><ul><li>Dive into the pixels and create the vision and system for JSM Help Center, while planning and driving work forward with your team. This is an exciting, multi-faceted project requiring an accomplished visual designer with adjacent skills in information architecture, interaction design, and a systems approach to interface design.</li><li>Make a substantial impact at scale. We have more than 10M users all around the world, and teams both large and small depend on our software to do their work. As a lead designer you will be involved in everything from problem definition to research through to UI implementation.</li><li>Ownership and autonomy across the entire design process. As a lead you will not just design individual features, you'll define the long-term strategy of an exciting and important areas of our business.</li><li>Collaborate with some of the smartest (and nicest) people in the industry. Day-to-day you'll work within a diverse product team, collaborating with Engineers, Product Managers, Content Designers, Marketing Experts, and Analysts.</li><li>Be a true champion for our users. We take design seriously, and following one of our core values, ("Don't F the Customer") we’re on a mission to become an experience-led company. We want to make our customers love how easily our products help them.</li><li>Contribute to a vibrant team culture, inspiring a team of diverse talents to do the best work of their life. Some days this might be something fun and social. On other days you may mentor another designer on how to increase the impact of their work.</li></ul></ul><h3>Your background</h3><ul><ul><li>Extensive experience in professional UX/product design, implementing user-centred design methods and best practices to design impactful solutions to challenging problems</li><li>Passion for story-telling, the ability to bring design direction to life with compelling narrative</li><li>Experience balancing customer needs with business goals, market viability, and technical feasibility</li><li>The ability to measure success with qualitative and quantitative methods</li><li>Mentor, grow and support a team of designers</li><li>A high level of proficiency designing with tools such as Figma &amp; Mural</li></ul></ul><h3>Desirable to have</h3><ul><ul><li>Domain knowledge in service management or customer support processes. An understanding of how support teams create knowledge to their employees and customers.</li><li>Experience in design systems, the ability to identify common components required to support a wide array of customer support use cases.</li><li>Experience in consumer-facing design - an understanding of how customers can offer top tier support experiences to increase customer loyalty</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Lead Product Designer - JSM Help Center

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamWith over 200,000 customers worldwide, our Strategic Customer Retention team owns retention for the largest 10% of Enterprise customers in their respective regions; representing Atlassian's product portfolio, including Jira, Confluence, Jira Service Management, Trello and Jira Align. This role is invaluable to Atlassian's overall success. You will drive retention across Atlassian's full product portfolio by proactively engaging on strategic renewals and discovering expansion, upsell, upgrade &amp; cross-sell opportunities. You will partner closely with our Strategic Sales Team to drive Total Book of Business growth. You will be leading new and migration sales cycles end-to-end. You are responsible for providing deal support on large strategic opportunities, including white space analysis, install base research and quoting support.We are looking for team player who can help others adapt to rapidly changing events and balances complexity of scope of ownership, while accurately judging priorities and keeping track of details. You will lead the most complex, strategic footprint of accounts within Atlassian.<h3>What you'll do</h3><ul><ul><li>Owns the complex, high-profile, strategic accounts within the Platinum space</li><li>Maximize software retention rates through effective inside sales techniques over the phone, video and email while also minimizing customer churn</li><li>Lead end-to-end sales motions for our Cloud and Data Center platforms</li><li>Manage renewals &amp; expand users across a sizable product portfolio</li><li>Provide deal support by providing whitespace analysis, install base research and quoting support</li><li>Partner with our Strategic sales team on account planning and driving total book of business growth</li><li>Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities</li><li>Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners</li><li>Forecasting a pipeline for renewals, upsell and cloud migration opportunities</li></ul></ul><h3>Your background</h3><ul><ul><li>4+ years of experience in account management, customer success, inside sales or other relevant industries</li><li>Proven experience driving revenue growth within owned accounts</li><li>Prioritize among competing opportunities</li><li>Enjoy being a team player; drives collaboration and engagement scope with your team</li><li>Experience leading complex Enterprise customer engagements with C-suite personas</li><li>Experience selling Enterprise SaaS products</li><li>Experience working with Channel partners to retain and grow customer accounts</li><li>Ability to establish rapport and build relationships and trust over the phone and on video across different countries and cultures</li><li>Proven track record of exceeding performance goals</li></ul></ul><h3>It's great if you have, but not required</h3><ul><ul><li>Experience managing complex customer engagements with Enterprise-level customers</li><li>Experience managing end-to-end sales cycles</li></ul></ul>#LI-LD2<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Amsterdam

Strategic Customer Retention Manager - DACH

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>We are looking for a Senior Product Designer to join our JSM Enterprise teamIf you're excited about unlocking Service Management for in the biggest organizations then come join our team!Your future teamIn JSM (Jira Service Management) Enterprise we are helping every large organization scale up without slowing down. As an established squad of product and content designers, we every day empower enterprises to adopt JSM across the board, while catering to their unique requirements. Does that make your eyes light up? If you think broadly, collaborate closely, craft compelling experiences and sweat the details, we'd love to meet you.<h3>In this role, you will:</h3><ul><ul><li>Work on end-to-end experiences (rather than individual features) and across all design phases (from problem definition to research through to UI implementation).</li><li>Advocate for our users to ensure they can use JSM to get work done smoothly and easily.</li><li>Make incredible customer impact at scale - 1M users worldwide, from large and small teams, depend on JSM to do their work.</li><li>Collaborate with some of the industry's smartest (and nicest) people - Engineers, Product Managers, Designers, Marketing Experts, and Analysts - to ship high-quality work, as a team.</li><li>Help inspire a design team of diverse talents to do the best work of their life by contributing to our culture.</li><li>Report to a design manager for the Enterprise / Scale mission</li></ul></ul><h3>Your background:</h3><ul><ul><li>You have 8+ years of professional UX/product design experience driving design end-to-end via user-centred design methods, and using tools such as Figma &amp; Figjam.</li><li>You are comfortable working on the big picture and sweating the details.</li><li>You make sure that your work speaks to customer needs - you learn about your audience, test your assumptions and measure the impact of your work.</li><li>You understand that the best work is done as a team, and are invested in improving team collaboration. This doesn't stop you from working autonomously on tasks that you can just get done.</li><li>You know how to balance customer needs with business goals, and technical feasibility.</li><li>You are curious and passionate about learning new things.</li><li>For bonus you have prior experience working with enterprise-grade tools and / or ITSM.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Bangalore

Senior Product Designer, JSM Enterprise

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together, we're able to hire eligible candidates for this role from any location in Australia, New Zealand or the US West Coast.Your future teamAtlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. You'll join a small, creative team that is agile, works quickly, and focuses on impact. Jira Work Management (JWM) is hiring a Principal Product Manager, reporting to Head of Product, JWM. You are a Product Manager with a background in building, launching and scaling B2B SaaS products by working well with multiple engineering teams and partner teams in analytics, design, user research. You'll lead a product team based in Australia and the United States, focused on specific goals important to JWM's success.<h3>You'll love this role if:</h3><ul><ul><li>You are known for your "can do" demeanour, curiosity and creativity.</li><li>You have prior success in leading product teams, setting product vision and strategy and launching excellent products.</li><li>You can lead the team through setting clear goals, making decisions, and communicating crisply to your team, to leaders across Atlassian, and to our customers and partners.</li><li>You can create positive outcomes across products and teams outside your direct area to ensure we are all running in the same direction.</li><li>You think about customers and their user experience first, while also grounding decisions in data.</li><li>You can see a bet not working out, quickly retrenching and refocusing on alternative options with more promise</li><li>You see and understand the bigger picture. You can look beyond the product and build a strategy that benefits the greater Atlassian good</li><li>You are a seasoned Product Manager with deep experience in your craft, and have worked effectively with hybrid or fully remote teams.</li></ul></ul><h3>What you have done</h3><ul><ul><li>Outstanding team leadership, generating excitement for the work needed and the goal we're heading towards</li><li>Excellent ability to align with teammates in disparate areas critical for success, keeping everyone aligned.</li><li>Demonstrated understanding our business goals and developing a product roadmap where each release demonstrably moves us closer to success.</li><li>You've launched a customer-facing product or owned substantial features or scope within a large product</li><li>You are used to launching experiments, measuring impact, iterating and repeating</li><li>Working knowledge of how to ship in a lean, agile environment</li><li>Know how to gather data and insights from a large set of customers to make better decisions</li><li>Experience understanding funnel metrics, identifying opportunities to improve, shipping, learning and iterating.</li></ul></ul>What is Jira Work Management?Jira Work Management (JWM) unleashes the potential of Jira to business teams, allowing them to <i>work the way they want</i>, while providing the <i>continuity they need</i> to unlock collaboration and scale across the organisation. JWM is geared towards marketing, finance, legal, design and other business teams.JWM supports business teams along their growth journey with easy-to-use templates, configurable workflows, and limitless automations – all wrapped in familiar views like lists, timelines, and boards. Jira Work Management provides teams with a complete solution, unlocking their ability to coordinate, collaborate, and complete projects at scale in a way no single work management tool can.Why join JWM now?We're growing at an astronomical pace and we're looking for an accomplished Principal Product Manager to join the team, and accelerate our growth even further. Our team moves quickly, releases value to customers weekly and maintains the familiar feeling of being part of startup that’s changing the world.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager - Jira Work Management.

Acronis

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Inside Sales Representative who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Cloud Inside Sales Representative, you will drive the end-to-end sales process for signing new Service Providers to resell Acronis Data Cloud services across NAM. You will foster relationships and use your exceptional influencing skills across c-level executives, partners and distributors to drive qualifying leads, develop new business and expand revenue. You will work alongside passionate and dynamic sales, marketing and enablement teams from all over the world who are dedicated to your development and success through our onboarding and ongoing training program.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Attract new partners to sell Acronis services to existing customer base of the partner</li>
<li>Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport, providing technical information and explanations</li>
<li>Close new sales/accounts by answering telephone, email inquiries, verifying and entering information</li>
<li>Actively solicit for all leads and direct sales opportunities, referring leads as appropriate, and updates all sales opportunities into Salesforce </li>
<li>Daily engagement with Acronis distributors</li>
</ul>
<p><strong> WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Minimum 1-3 years of experience where end to end sales was the main activity with consistent record of selling software services; previous experience within the security space and fast-growing company highly valued</li>
<li>Knowledge of and passion for the security space with ability to build beneficial, positive  relationships with customers and partners</li>
<li>Strong closing skills and track record of success in quota-driven environment; experience and/or comfort with cold calling preferred</li>
<li>Ability to effectively articulate product’s different features and answers any questions customers might have</li>
<li>Customer-centric thinker with high level of discipline and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities</li>
<li>Business level fluency in English required to collaborate across global teams</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
<p><em>*Please submit your resume and application in English</em></p>
<p><strong> WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>

<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p> <em>#LI-CW1</em></p>

Chicago

Cloud Inside Sales Representative

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Our Design team is comprised of people with different skills - digital product design, content design, service design, visual design and design operations. We're looking for a Design Technologist to support us in our mission to build world-class experiences. This is a unique opportunity to develop our prototyping capability within Design through your design and coding skills. You will help shape the future of the tools and methods we use. We're looking for a design technologist who is curious and adaptable in how they build prototypes. Success at the end of the day is that you helped clarify and translate design intent, by making it possible to get hands-on with a design before building it in engineering.<h3>What you'll do:</h3><ul><ul><li>You'll report to a Design Manager based in Australia</li><li>You'll partner with other designers to accelerate work by creating functional prototypes for use in all phases of design - including concept development, user testing, production and delivery</li><li>You'll partner with design and engineering peers to improve existing prototypes and builds</li><li>You'll partner with research peers to make sure prototypes are suitable for user testing</li><li>You'll help educate other designers on best practices for prototyping</li><li>You'll help us mature our prototyping tool-chain in general</li></ul></ul><h3>Your background:</h3><ul><ul><li>Experience with design and coding responsibilities</li><li>Background in modern software development, either as a developer or design technologist</li><li>Experience with range of design prototyping tools (Figma, Framer, Origami etc)</li><li>Familiarity with front-end development environments – such as HTML, CSS, JavaScript, React</li><li>Understanding of web best practices (inc Designing/coding for Accessibility)</li><li>Portfolio of work that displays both design and technology experience</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Design Technologist

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Cloud Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English and German</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-VB1</p>

Cloud Partner Success Manager (Brazil)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.Your Future TeamThe Enterprise Trust Foundations team at Atlassian is creating the capabilities that allow the largest companies in the world to adopt Jira, Confluence, Bitbucket, Trello, and more. We solve the compliance, administration and governance needs of thousands of enterprise customers. By unlocking their ability to rely on our products, we help them to unleash the potential of their teams.We're hiring a Principal Product Manager reporting to the Group Product Manager for Data Portability. We are looking for an experienced product leader with a solid background in Product Management. The Principal Product Manager on the Enterprise Trust Foundation team is a strategic role that owns complex areas of Data Residency and our customers' risk &amp; compliance needs.You will independently create strategies and influence/ align multiple teams both internally and externally. You will partner with leadership on long-term planning and team development.You will guide a team to work with every function in the company, from engineering and design to sales, partnerships, ecosystem, legal, risk &amp; compliance and support to identify opportunities, develop processes and features, take them to market, and improve them over time.<h3>What you'll do</h3><ul><ul><li><a href="https://www.atlassian.com/software/data-residency" rel="noopener noreferrer nofollow ugc" target="_blank">https://www.atlassian.com/software/data-residency</a> and <a href="https://www.atlassian.com/roadmap/cloud?&amp;search=data%20residency" rel="noopener noreferrer nofollow ugc" target="_blank">https://www.atlassian.com/roadmap/cloud?&amp;search=data%20residency</a></li><li>Develop the vision, strategy and roadmap for Data Residency and associated customer risk &amp; compliance requirements</li><li>Own the scope, rollout and roadmap for our in-development <a href="https://www.atlassian.com/software/data-residency" rel="noopener noreferrer nofollow ugc" target="_blank">Data Residency</a> capabilities across Atlassian's customers, multiple products, thousands of micro-services</li><li>Work across the Strategy, Security, Risk &amp; Compliance, Apps &amp; Marketplace, Cloud Infrastructure and product (e.g. Jira, Confluence) teams</li><li>Build a leadership squad with other crafts and work with dedicated engineering teams, program management and designers</li><li>Collaborate with our Ecosystem team to ensure our Marketplace partners have what they need to create their own world-class Data Residency products</li><li>Become Atlassian's expert on the Data Residency landscape and associated regulations across peers, competitors and global markets.</li></ul></ul><h3>Your background</h3><ul><ul><li>10+ years of Product Management experience building enterprise software products and/ or tech services and/ or platforms</li><li>Have led or guided PMs and engineers in building complex products or platform</li><li>Have worked in large-scale collaborative companies across timezones</li><li>Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals.</li><li>Strong technical background, comfortable understanding/ sparring/ challenging technical approaches with experienced architects, senior engineering leadership and customers</li><li>Worked on B2B SaaS - ideally in a role connected with security, compliance or encryption</li><li>Experience building product for large and complex enterprises, balancing competing needs across customers and markets</li><li>A proven track record for defining, building and delivering high impact products that create business and customer value in fast-growth or large-scale companies</li><li>Strong stakeholder management skills that help you to communicate and manage relationships across the organization - from customers, developers, to senior executives.</li><li>Capability to identify potential opportunities and translate them into product goals. You gather, prioritize and translate customer and business requirements into successful product strategies</li></ul></ul>If you are looking to bring together your diverse technology experience and very deep customer bias to fast-track your career in a world-class product company; this is the role for you.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager, Enterprise Data Portability #LI-Remote

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.<b>Your future team</b>The Enterprise Trust Foundations team at Atlassian is creating the capabilities that allow the largest companies in the world to adopt Jira, Confluence, Bitbucket, Trello, and more. We solve the compliance, administration and governance needs of thousands of enterprise customers. By unlocking their ability to rely on our products, we help them to unleash the potential of their teams.We're hiring a Product Manager reporting to the Group Product Manager for Data Portability. We are looking for an experienced product management professional with competencies in all facets of product management. Product Managers on the Enterprise Trust Foundation team own the delivery of product or platform features from scope and definition through implementation. You will partner with Senior Product Managers and Group Product Managers on strategy, alignment across the company and long-term planning.You will guide a team and work with every function in the company, from engineering and design to sales, partnerships, ecosystem, legal, risk &amp; compliance to develop processes and features, take them to market, and improve them over time.<h3>What you'll do</h3><ul><ul><li>You will shape the direction of Data Portability by understanding our customers' needs and pain points</li><li>You will partner with engineers, designers, principal product managers and program managers and will function as a squad to inspire and lead your team to develop world class enterprise grade products.</li><li>You will help to define and create a world class Data platform which will serve the Data portability needs of all Atlassian products</li><li>Your responsibilities will include customer research, competitive analysis, help with building product roadmap, building internal relationships and establishing build-measure-learn loops.</li><li>You will align your team around a single set of priorities, a clear strategy, a definitive vision and OKRs</li></ul></ul><h3>Your background</h3><ul><ul><li>3+ years of Product Management experience, ideally building enterprise software products and/ or tech services and/ or platforms</li><li>Experience setting a product vision, inspiring teams, and launching features that make a measurable impact.</li><li>Strong technical background, comfortable understanding/ sparring/ challenging technical approaches with experienced architects, engineering leadership and customers</li><li>A proven track record for delivering high impact features that create business and customer value</li><li>Experience building relationships and influencing without authority at all levels of the organisation.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Product Manager, Enterprise Data Portability

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Distribution Account Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Distributor Success Manager you will bring experience in Channel Management and Business development with a focus on Distribution management. You will work as part of the Sales Channel Management organization, acting as an important member of a diverse, global team and managing a portfolio of Distributors. As the DSM you will act as first point of contact and will actively drive and participate in quarterly and annual business planning and execution to obtain business objectives and drive Acronis’ reach and adoption rate through Distributors to the market.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO:</strong></p>
<ul>
<li>Act as the first and main point of contact for Distributors with regards to executive communication, day-to-day business operations as well as business and technology development within respective business lines.</li>
<li>Build and sustain relationship with key decision makers and operational contacts on Distributors under responsibility</li>
<li>Drive and ensure evangelism and knowledge management on Distributor’s end through rolling out tailored onboarding, training, and enablement programs.</li>
<li>Partner with Distributors on building a Go-to-Market strategy for on-premise and cloud-based solutions and drive engagement through effective annual and quarterly business planning and execution.</li>
<li>Facilitate and drive weekly, monthly and quarterly sales management calls and business reviews with each Distributor category/sales manager following sales process guidance provided.</li>
<li>Secure and expand Acronis share of wallet through adding new logos and leveraging Distributor’s reach in service provider and reseller space.</li>
<li>Work effectively across segments (Consumer, Corp, OEM) and lines of business to maximize partner revenue potential.</li>
<li>Build and orchestrate a virtual cross-functional Account Team to deliver a best-in-class partner experience consisting of Sales Recruiter, Partner Success Manager, Regional Marketing Manager, Solution Engineer, Renewals Account Manager, and Technical Account Manager (if applicable).</li>
<li>Onboard and enable Distributors with Acronis sales and marketing tools and programs.</li>
<li>Align with Distributors for joint activities for new channel recruitment and enablement.</li>
<li>Ensure marketing execution planning and effective management of marketing budgets.</li>
<li>Create, implement, execute and oversee promotional and incentive campaigns through/with Distributor.</li>
<li>Effectively manage performance of individual sellers of Acronis on the Distributor’s sales team.</li>
<li>Evaluate sales performance and proactively address areas of deficiency through performance improvement plans.</li>
<li>Address partner-related issues, sales conflicts and pricing issues in a timely manner</li>
<li>Manage and oversee Distributor sales pipeline and forecast.</li>
<li>Work with sales team to advance opportunities to closure, including Presales and support</li>
<li>Deliver monthly, quarterly and annual Distributor forecast/pipeline and business activity to the Acronis sales management team.</li>
<li>Enter account/opportunity details in SalesForce and provide timely and regular updates including revenue, status, decision makers and next steps</li>
<li>Grow incremental revenue/sales through the management of sales initiatives with Distributor.</li>
<li>Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners.</li>
<li>Stay current with latest developments in marketplace and competitor activities.</li>
<li>Enable data-driven decisions through return of investment oversight and analysis.</li>
<li>Drive and ensure compliance with Acronis programs, policies, processes, tools, and standard operating procedures.</li>
<li>Key KPIs for the position: incremental revenue, churn rate (% of partners leaving the program), service provider and reseller reach, Distributors’ enablement status, and Acronis services attach rate.</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>5+ years of total channel sales/development/account management experience</li>
<li>Experience working directly at/with Distributors will be considered an advantage</li>
<li>Bachelor’s degree or equivalent experience</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Ability to sell through others and high-energy personality to deliver results</li>
<li>Proven record of success in achieving sales targets, and desire to perform in competitive industry</li>
<li>Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills</li>
<li>Ability to navigate all altitudes within the partner org, from executives, line managers and individual sellers to marketers and specialists</li>
<li>Ability to develop, implement, execute and manage an annual channel partner business plan</li>
<li>Displays exceptional personal and business ethics and moral character</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Has strong functional, analytical and strategic thinking with project management skills</li>
<li>Leadership skills and ability to describe market trends and develop and lead virtual sales teams.</li>
<li>Experience with Key Performance Indicators (KPI) and return on investment (ROI) oversight will be considered an advantage</li>
<li>Regional travel may be required. Must be willing to travel, up to 50% of the time</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Strong presentational, communication, interpersonal, organizational, and time management skills</li>
<li>Fluent in English</li>
<li>Working knowledge of MS Office and CRM applications (Salesforce)</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>

<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>

<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>

<p>#LI-CW1</p>

Singapore

Distribution Account Manager

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Distributor Account Manager you will bring experience in Channel Management and Business development with a focus on Distribution management. You will work as part of the Sales Channel Management organization, acting as an important member of a diverse, global team and managing a portfolio of Distributors. As the DAM you will act as first point of contact and will actively drive and participate in quarterly and annual business planning and execution to obtain business objectives and drive Acronis’ reach and adoption rate through Distributors to the market.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Act as the first and main point of contact for Distributors with regards to executive communication, day-to-day business operations as well as business and technology development within respective business lines.</li>
<li>Build and sustain relationship with key decision makers and operational contacts on Distributors under responsibility</li>
<li>Drive and ensure evangelism and knowledge management on Distributor’s end through rolling out tailored onboarding, training, and enablement programs.</li>
<li>Partner with Distributors on building a Go-to-Market strategy for on-premise and cloud-based solutions and drive engagement through effective annual and quarterly business planning and execution.</li>
<li>Faciliate and drive weekly, monthly and quarterly sales management calls and business reviews with each Distributor category/sales manager following sales process guidance provided.</li>
<li>Secure and expand Acronis share of wallet through adding new logos and leveraging Distriutor’s reach in service provider and reseller space.</li>
<li>Work effectively across segments (Consumer, Corp, OEM) and lines of business to maximize partner revenue potential.</li>
<li>Build and orchestrate a virtual cross-functional Account Team to deliver a best-in-class partner experience consisting of Sales Recruiter, Partner Success Manager, Regional Marketing Manager, Solution Engineer, Renewals Account Manager, and Technical Account Manager (if applicable).</li>
<li>Onboard and enable Distributors with Acronis sales and marketing tools and programs.</li>
<li>Align with Distributors for joint activities for new channel recruitment and enablement.</li>
<li>Ensure marketing execution planning and effective management of marketing budgets.</li>
<li>Create, implement, execute and oversee promotional and incentive campaigns through/with Distributor.</li>
<li>Effectively manage performance of individual sellers of Acronis on the Distributor’s sales team.</li>
<li>Evaluate sales performance and proactively address areas of deficiency through performance improvement plans.</li>
<li>Address partner-related issues, sales conflicts and pricing issues in a timely manner</li>
<li>Manage and oversee Distributor sales pipeline and forecast.</li>
<li>Work with sales team to advance opportunities to closure, including Presales and support</li>
<li>Deliver monthly, quarterly and annual Distributor forecast/pipeline and business activity to the Acronis sales management team.</li>
<li>Enter account/opportunity details in SalesForce and provide timely and regular updates including revenue, status, decision makers and next steps</li>
<li>Grow incremental revenue/sales through the management of sales initiatives with Distributor.</li>
<li>Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners.</li>
<li>Stay current with latest developments in marketplace and competitor activities.</li>
<li>Enable data-driven decisions through return of investment oversight and analysis.</li>
<li>Drive and ensure compliance with Acronis programs, policies, processes, tools, and standard operating procedures.</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>5+ years of total channel sales/development/account management experience</li>
<li>Experience working directly at/with Distributors will be considered an advantage</li>
<li>Bachelor’s degree or equivalent experience</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Ability to sell through others and high-energy personality to deliver results</li>
<li>Proven record of success in achieving sales targets, and desire to perform in competitive industry</li>
<li>Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills</li>
<li>Ability to navigate all altitudes within the partner org, from executives, line managers and individual sellers to marketers and specialists</li>
<li>Ability to develop, implement, execute and manage an annual channel partner business plan</li>
<li>Displays exceptional personal and business ethics and moral character</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Has strong functional, analytical and strategic thinking with project management skills</li>
<li>Leadership skills and ability to describe market trends and develop and lead virtual sales teams.</li>
<li>Experience with Key Performance Indicators (KPI) and return on investment (ROI) oversight will be considered an advantage</li>
<li>Regional travel may be required. Must be willing to travel, up to 50% of the time</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Strong presentational, communication, interpersonal, organizational, and time management skills</li>
<li>Working knowledge of MS Office and CRM applications (Salesforce)</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
<li>Fluent in English</li>
<li>Second language will be considered an advantage (Danish/Finnish)</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-VB1</p>

Copenhagen

Distributor Account Manager (UKI)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together effectively, you will need be located in the mainland US timezones. Your future teamOur Admin Experience is comprised of people with backgrounds in building enterprise grade software. We deliver feature functionalities into Atlassian's administration portal <a href="http://admin.atlassian.com" rel="noopener noreferrer nofollow ugc" target="_blank">admin.atlassian.com</a>You are a Senior manager reporting into the head of Admin Experience team. You will manage a group of engineers at varying job levels, from new college grads to senior engineers. You will be responsible for their daily work and mentoring them as they climb up their career ladders. You will work with your design and product management counterparts to fill use case gaps, improve API footprint, and improve the user experience.<h3>What you'll do</h3><ul><ul><li>Detailed execution plans for products/features/multiple work streams</li><li>Yearly/quarterly/sprint planning, and other Agile rituals</li><li>Manage customer issues, escalations, and be involved in other customer interactions like product feedback</li><li>Manage reliability, performance and productivity metrics for team and the services owned by the team</li><li>Participate in hiring planning and other budgeting exercises</li><li>Inspire innovation and operational excellence within the team, introduce and promote best practices</li><li>Collaborate with partners to get clarity on priorities, scheduling and scope of work</li><li>Participate in technical/architectural discussions, provide direction, drive outcomes</li><li>Employee performance and growth management</li><li>Define and communicate vision and strategy to get to it</li></ul></ul><h3>Your background</h3><ul><ul><li>Bachelor's degree in Computer Science or equivalent; Master's degree in Computer Science preferred</li><li>Industry experience working as a hands-on engineering manager, managing a team of engineers</li><li>At least 12 years of industry experience as a backend or full stack engineer</li><li>At least 4 years of experience building distributed systems for a SaaS product</li><li>At least 4 years of experience with true continuous delivery to a production system</li><li>At least 4 years of Project Management driving multi-team projects</li><li>Experience leading Engineering teams for a Saas product without QA teams / Deep understanding of SaaS product quality control</li><li>Familiarity with industry-standard monitoring systems (e.g.: Splunk, DataDog, New Relic, etc.)</li><li>Passionate about mentoring engineers and helping others achieve their career goals</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $187,500 - $287,500Zone B: $168,700 - $258,800Zone C: $155,600 - $238,700Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Mountain View South

Senior Engineering Manager, Custom Domains

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together, we're able to hire eligible candidates for this role from any location in Australia, New Zealand or the US West Coast.Your future teamAtlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. You'll join a small, creative team that is agile, works quickly, and focuses on impact. Jira Work Management (JWM) is hiring a Principal Product Manager, reporting to Head of Product, JWM. You are a Product Manager with a background in building, launching and scaling B2B SaaS products by working well with multiple engineering teams and partner teams in analytics, design, user research. You'll lead a product team based in Australia and the United States, focused on specific goals important to JWM's success.<h3>You'll love this role if:</h3><ul><ul><li>You are known for your "can do" demeanour, curiosity and creativity.</li><li>You have prior success in leading product teams, setting product vision and strategy and launching excellent products.</li><li>You can lead the team through setting clear goals, making decisions, and communicating crisply to your team, to leaders across Atlassian, and to our customers and partners.</li><li>You can create positive outcomes across products and teams outside your direct area to ensure we are all running in the same direction.</li><li>You think about customers and their user experience first, while also grounding decisions in data.</li><li>You can see a bet not working out, quickly retrenching and refocusing on alternative options with more promise</li><li>You see and understand the bigger picture. You can look beyond the product and build a strategy that benefits the greater Atlassian good</li><li>You are a seasoned Product Manager with deep experience in your craft, and have worked effectively with hybrid or fully remote teams.</li></ul></ul><h3>What you have done</h3><ul><ul><li>Outstanding team leadership, generating excitement for the work needed and the goal we're heading towards</li><li>Excellent ability to align with teammates in disparate areas critical for success, keeping everyone aligned.</li><li>Demonstrated understanding our business goals and developing a product roadmap where each release demonstrably moves us closer to success.</li><li>You've launched a customer-facing product or owned substantial features or scope within a large product</li><li>You are used to launching experiments, measuring impact, iterating and repeating</li><li>Working knowledge of how to ship in a lean, agile environment</li><li>Know how to gather data and insights from a large set of customers to make better decisions</li><li>Experience understanding funnel metrics, identifying opportunities to improve, shipping, learning and iterating.</li></ul></ul>What is Jira Work Management?Jira Work Management (JWM) unleashes the potential of Jira to business teams, allowing them to <i>work the way they want</i>, while providing the <i>continuity they need</i> to unlock collaboration and scale across the organisation. JWM is geared towards marketing, finance, legal, design and other business teams.JWM supports business teams along their growth journey with easy-to-use templates, configurable workflows, and limitless automations – all wrapped in familiar views like lists, timelines, and boards. Jira Work Management provides teams with a complete solution, unlocking their ability to coordinate, collaborate, and complete projects at scale in a way no single work management tool can.Why join JWM now?We're growing at an astronomical pace and we're looking for an accomplished Principal Product Manager to join the team, and accelerate our growth even further. Our team moves quickly, releases value to customers weekly and maintains the familiar feeling of being part of startup that's changing the world.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager - Jira Work Management

Rackspace

Specializes in owning the customer relationship with a focus on growing existing customer spend and footprint, understanding customer issues and facilitating resolution, and ensuring customer retention and positive experience. Owns the client relationship for all growth and delivery for assigned customer base. Partners with customers and internal resources to address critical priorities. Develops deep relationships based on understanding customer business needs and strategy to act as a true partner for creating and servicing IT infrastructure solutions. Leverages subject matter experts to provide and support product solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Career Level Summary</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.</li><li>Solves complex problems.</li><li>Works independently, receives minimal guidance.</li><li>May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives.</li><li>Acts as a resource for colleagues with less experience.</li><li>Level at which career may stabilize for many years or until retirement.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Customer Knowledge: Capitalizes on deep understanding of current customer’s organization structure, business processes, strategic objectives and challenges in order to anticipate and meet customer needs.</li><li>Relationship Management: Cultivates relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.</li><li>Negotiation and Influence: Persuades others by supporting ideas with logical arguments/data, recognizing what information to share and when to share it; builds support to resolve issues and achieve the most favorable outcome for the company.</li><li>Technical Knowledge of Products: Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly.</li><li>Systems Thinking: Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Guides customer satisfaction, account retention and growth by collaborating with clients and internal teams.</li><li>Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.</li><li>Owns forecasting and account planning on a monthly/quarterly/annual basis.</li><li>Leads sales process for all Rackspace solutions.</li><li>Seeks new opportunities within existing accounts.</li><li>Meets virtually with qualified leads to better understand customer needs and provide proposals.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.</li><li>Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.</li></ul></ul><h3>Skills</h3><ul><ul><li>Able to effectively communicate over the phone, through email, and face-to-face.</li><li>Able to communicate the same message in a different way to both technical and business-oriented people.</li><li>Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills.</li><li>Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at once.</li><li>Strong problem-solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor's Degree in Business, Sales, Marketing, or a related field required.</li><li>At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.</li></ul></ul><h3>Certifications</h3><ul><ul><li>None. </li></ul></ul><h3>Experience</h3><ul><ul><li>5 - 7 years of B2B sales and customer account management experience required.</li><li>Successful account management/IB sales experience, incorporating value/service selling in business or marketing required.</li><li>Documented success in closing revenue generating business and successful history working under a quota required.</li><li>Track record of overachievement on goals and quotas required.</li><li>Proven ability to successfully influence at all levels within an organization, particularly at the executive level required.</li><li>Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach required.</li><li>Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.</li></ul></ul><h3>Physical Demands</h3><ul><ul><li> General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations. Must be able to lift 50 lbs over-head.</li><li> General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations. Must be able to lift 50 lbs over-head.</li><li> General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations. Must be able to lift 50 lbs over-head.</li></ul></ul><h3>Travel</h3><ul><ul><li>No travel required </li></ul></ul> <b>Are you a Racker?</b> Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.   They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.   Rackers are inherently wired to solve problems and share ideas in small, nimble teams.   As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.  Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family!  <b>Why work at Rackspace Technology?</b> Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.  Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.  Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.  Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others.  Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-Remote #LI-BO1   "For applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.  o   The anticipated starting pay range of California, Washington state and New York City applicants for this role is $68,800- $121,000.o   The anticipated starting pay range of Colorado applicants for this role is $59,000- $$103,730. ·       These ranges for candidates may be modified in the future. ·       Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.”  <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Senior Account Representative (Remote)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Are you passionate about making products accessible for all? Are you a product designer who can bring teams together to solve complex problems?We're looking for a mid-level Accessibility Product Designer to focus on the next evolution of the Jira Platform. You will ensure that all of the platform experiences that we share across multiple Jira products are accessible and meet industry standards.Your future teamJira Platform is part of our Cloud Platform team that enables Atlassian products to create ways to help all teams to come together, collaborate, and control their workflows. This team is the foundation for Jira Software, Jira Service Management, Jira Work Management, Jira Align, and any future Jira product. Jira Platform offers the components, infrastructure, consistent experiences, and best-practices for teams to design and ship high-quality apps. One of our top priorities is to make sure that all our user interfaces are accessible for people with disabilities.<h3>What you'll do</h3><ul><ul><li>You will partner with engineers, product managers and designers to design and deliver beautiful, accessible solutions and evolve the Jira Platform experiences from an accessibility point of view.</li><li>Report to our Senior Design Manager in the Jira Platform team and work with the centralised Atlassian Accessibility Team.</li><li>Use your understanding of assistive technology requirements to guide your team's implementation of Accessibility design.</li><li>Co-create and roll-out the integration of Accessibility design principles throughout the software development lifecycle in Jira Platform.</li><li>Work with Jira Platform cross-discipline leaders to propose, seek agreement, and support the Accessibility program of work.</li><li>In your first year you will work with your team (content design, product manager and engineers) to eliminate important Accessibility issues in Jira Platform experiences. In the second year you will move onto providing the design guidance to Jira product teams that need to work on the full range of Accessibility issues.</li></ul></ul><h3>Your background:</h3><ul><ul><li>Professional UX / product design experience, designing complex or enterprise-level software.</li><li>Hands-on professional experience as a UX Designer or Product Designer, working across the entire end-to-end design process, from very early-stage research, brainstorming to iteration and implementation.</li><li>Designing for inclusive and accessible experiences is your area of expertise.</li><li>Subject matter expertise in Accessibility on web platforms, knowledge of Accessibility requirements (e.g., Web Content Accessibility Guidelines, WCAG) and experience with Assistive Technologies on Windows and Mac platforms.</li><li>Experience implementing Accessibility in UI components, including interoperability with Assistive Technologies.</li><li>Experience working directly with members of the disability community or assistive technology vendors is a plus.</li><li>Solid research knowledge, i.e. you can define what user research needs to be done (and you're excited to do some yourself) and use existing research findings in your work.</li><li>Experience working with fellow designers, product managers and engineers.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Product Designer - Accessibility

<b>Shift: 100% night shift</b><b>Candidate must have reliable power and internet. </b> <b>Requirements: Certifications in relevant work</b>Candidate must have a relevant certification. (customer service, email protocols, Office 365 basics etc.) <b>PRIMARY RESPONSIBILITY:  </b>A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite. Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions.<b>KNOWLEDGE/SKILLS/ABILITY: </b> Basic knowledge of e-mail protocols (POP3, IMAP, MAPI/Exchange protocols), DNS, desktop/laptop/mobile device operating systems, email Clients, networking fundamentals, and SPAM. Exhibits a strong desire to learn technologies. Outgoing personality with great attitude. Highly organized, quick learner, and an ability to work in a team environment. Possess strong written and verbal communication skills. <b>JOB COMPLEXITY: </b>Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate and solve for future technical challenges a customer may face. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include:Email delivery troubleshootingSpam/Security analysis and recommendationsDesktop Client/Mobile Device troubleshootingAccount and Billing related inquiriesSupport users in use and troubleshooting of Microsoft products <b>SUPERVISION:</b>  Operates under moderate supervision until duties are learned. <b>EXPERIENCE/EDUCATION:  </b>Required:  High school diploma or equivalent. Ability to type 35+ wpm. Ability to handle multiple tasks and prioritize work in order to maintain a required high level of customer service. Must be detailed in documenting information and practice good follow-through techniques. Demonstrates basic problem-solving abilities; with a desire to take on additional responsibility.  Preferred: Customer service and phone call experience. 0-6 months technical knowledge from education or job experience – basic e-mail troubleshooting. Experience with help desk/ticketing systems. Technical certifications MCSA for Office 365, A+, Network + are desirable.  <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Customer Service Tecnician II - R-16386

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian creates software that empowers everyone from small start-ups to large enterprises. We build tools like Jira, Confluence, and Bitbucket to help teams across the world become more nimble, creative, and aligned - collaboration is the heart of every product we dream of at Atlassian. Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work.We're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to excel, and the support of like-minded colleagues who are motivated by a common goal to: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">Unleash the potential of every team</a>.Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.<b>About Product Integrations</b>The Product Integrations team creates amazing off-Atlassian experiences, bringing the power of Atlassian core products to where users work. This team owns apps that connect Atlassian core products like Jira, Confluence, and Trello with platforms such as Microsoft Teams and Slack.We are now increasing our investment in this space to cater to the scale and need for platformization that comes with these multiple points of integration.<h3>What you’ll do</h3><ul><ul><li>Collaborate closely with other engineers, designers and managers to understand user pain points and iterate on great solutions</li><li>Contribute to code reviews and documentation, and take on complex bug fixes</li><li>Work on fast-moving projects, from the technical design, implementation, and launch to operation</li></ul></ul><h3>Your background</h3><ul><ul><li>4 years of experience building and developing backend applications.</li><li>Experience creating and implementing scalable and performant Node JS micro-services</li><li>Experience building services from the ground up is preferred – from gathering requirements, design, build, deploy, and ownership.</li><li>Experience designing APIs, coupled with a passion for writing clean code.</li><li>An operational excellence mindset.</li><li>Familiarity with Agile software development methodologies.</li><li>Bachelor's degree with a preference for Computer Science degree</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Software Development Engineer II

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Job Position and Company	Location	Tags	Posted
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Customer Service Tecnician II - R-16386 at Rackspace	Remote Full Time
Software Development Engineer II at Atlassian	Remote Full Time

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