Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>We're the Automation Platform team, part of the Experience Platform in Atlassian. We're on a mission to bring Automation to all teams. Think of IFTTT or Zapier for the Enterprise. We're building an Automation platform that is powerful, scalable, safe, and flexible - one that both internal and external teams can use and extend equally. We also own product experiences and features that get used by real end-user. We started out by building Automation within Jira, JSW, JSM and Confluence. We're now on a mission to take the Automation Platform to all products! This hybrid allows the team members to have varied experiences, from building scalable, reliable systems using serverless AWS technologies, to creating engaging UIs for the end-users to Automate.Things about our team:Small team, big potential: we're 28 engineers, but we have big plans, so you can start small and grow with the teamExperienced, no-fuss: We have a mixed bunch of long-term Atlassians, along with some enthusiastic newcomers!Fast development cycles: 30s hot deploying, sub-60-minute commit, PR, deploy to prod cycles<h3>What you'll do:</h3><ul><ul><li><b>Help create an amazing experience platform</b>: You will support the team to build great user experiences for end-users and also an easily adoptable and extensible platform for developers. Your job will be to be a leader in engineering and the primary bridge between product, engineering, design and the rest of Atlassian. You'll be the bridge between dependent teams and crafts.</li><li><b>Help sustain great team culture:</b> Atlassian wants to build a 50-year company and a team culture that everyone feels valued and included. We're passionate about our work and want to sustain it long-term. You will help build the right level of process and practices and a place people enjoy turning up to every day. You'll help the team scale and mature.</li><li><b>Help build great people:</b> It's your role to understand the team as individuals and support their specific needs. As a leader in Automation, we want to help coach everyone to be rounded individuals, not just technical super-stars. You are there to help serve the team! You'll be responsible for 10-15 people across multiple teams.</li><li>You have around 8+ years of management experience</li><li>You'll work with remote teams around the Sydney timezone.</li><li>You'll report to a Senior Engineering Manager for the Automation Platform</li></ul></ul><h3>Things about our team:</h3><ul><ul><li>Small team, big potential: we're 28 engineers, but we have big plans, so you can start small and grow with the team</li><li>Experienced, no-fuss: We have a mixed bunch of long-term Atlassians, along with some enthusiastic newcomers!</li><li>Fast development cycles: 30s hot deploying, sub-60-minute commit, PR, deploy to prod cycles</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Sydney

Senior Engineering Manager - Automation Platform

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><b>About Atlassian</b>Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello... that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.<b>About this role</b>HAMS is the billing engine that manages all payments that flow into Atlassian. As such it’s a mission critical system that is expected to operate flawlessly and continuously for both internal and external users. You’re expected to have an eye for detail and an obsession for excellence, making sure that HAMS fulfills current and future requirements. HAMS is a mature system that has served Atlassian for more than 15 years, and it’s a plus if you have experience working with complex and mature software. Atlassian Commerce is on a journey to transform the way we do business and we’re gradually moving our customers to a new billing system. HAMS is still, and will continue to be, the billing system of our most important customers for foreseeable future.As the Principal Engineer, you will be responsible for leading the design, development, and maintenance of the backend components of HAMS. You are expected to work with developers and stakeholders in multiple timezones, predominantly in India and Australia, but also at times in Europe and the US. You will work closely with a group of talented engineers at varying job levels, from new college grads to seasoned senior engineers and architects.  If you want to grow as an engineer that can manage the entire life cycle of mission critical software, this is an opportunity you can’t miss.<h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Solid foundation of 10+ years of experience  designing and building production-level web applications</li><li>Bachelor's degree in Computer Science or equivalent</li><li>Extensive experience and a strong depth of knowledge in Java, Spring Framework, Hibernate</li><li>A thorough understanding of industry-standard monitoring systems is essential (e.g.: Splunk, SignalFx, New Relic, etc.)</li><li>Good knowledge of Database technologies (e.g. RDBMS like Oracle or Postgres)</li><li>Partnering with product managers and designers to shape the course of a product</li><li>A strong team player mindset with experience in mentoring developers (via tech design reviews &amp; sparring, code reviews etc) and an ability to effectively collaborate on ideas and designs with other architects and developers in Atlassian.</li><li>Comfortable in being part of an on-call 24x7 rotation and driving a culture of continuous improvement</li><li>Address complex problems at both an application and system level and producing maintainable and easy to read code</li><li>Strong communicator that finds it easy to explain complex problems in an understandable way to stakeholders with different backgrounds</li></ul></ul><h3>If you've got some of these skills, even better:</h3><ul><ul><li>eCommerce / Billing / Payments experience</li><li>Experience with public cloud offerings (AWS, or equivalents in another cloud provider, e.g. GCP or Azure)</li><li>Familiarity with GraphQL, web application development and templating engines (JSP, Velocity, etc)</li><li>Deep understanding of typical web application patterns and challenges</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Bangalore

Principal Backend Engineer, Commerce

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>The Confluence Developer Experience team is looking for an accomplished Front End Software Engineer to join the our team team in Mountain View (or Remote, US). The team's mission is to improve the performance and environment for all Front End engineers across Confluence. You'll work as part of a rapidly growing high-energy team delivering incredible, creative improvements for our engineers. You'll collaborate with other developers to write the best code for the project and deliver amazing results to help our teams grow and evolve.<h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Bachelor's degree in Engineering, Computer Science, or equivalent</li><li>5+ years of experience designing and building production-level web applications</li><li>Experience with DevEx-related tooling and testing</li><li>Specialization in Javascript (ES6), HTML5, CSS, experience with modern Javascript frameworks (e.g., React, AngularJS, Vue)</li><li>Experience with modern testing frameworks (e.g., Jest, Cypress, Mocha, Chai)</li><li>Deep understanding of front-end architecture and data-driven development</li><li>Ability to work with designers to develop dynamic user experiences</li></ul></ul><h3>It's great, but not required if you have:</h3><ul><ul><li>Experience with GraphQL</li><li>Experience with large scale single-page web applications</li><li>Experience engineering software systems of medium-to-large scope and complexity</li><li>Practical knowledge of agile software development methodologies</li><li>Experience with continuous delivery and infrastructure as code</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:(Zone A: $161,200 - $247,300)(Zone B: $145,100 - $222,600)(Zone C: $133,800 - $205,300)Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Mountain View South

Senior Frontend Engineer, Confluence Cloud Experience

Acronis

<p>Acronis sets the standard for cyber protection and our mission is to empower people by providing them with cutting edge technology that will enable them to monitor, control, and protect the data that their business’ and lives depend on.</p>
<p>Acronis is looking for an Account Based Marketing Manager to join our Digital Marketing Team. In this role, you will be responsible for planning and executing multi-channel marketing campaigns to target accounts. You should be well-versed in ABM program planning and execution, display, data enrichment. Your goal is to effectively select, target, and engage best fit accounts — resulting in more meetings, higher conversions, bigger deal sizes, more pipeline in EMEA, NAM, APAC and other regions. Success will be determined through financial impact of the ABM solution.</p>
<p>This work will include coordinating activity between internal Acronis teams and external vendors. You must be capable of managing various stakeholders, setting expectations, and educating peers, while both developing strategies and rolling up your sleeves to implement them. This role reports to the Senior Account Based Marketing Manager.</p>
<p>You will be expected to have an excellent understanding of current best practices, as well as where the digital marketing industry is headed. You should be a persuasive communicator, helping regional teams understand the success requirements and opportunities this work provides.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Own and manage our Account Based Orchestration Platform, 6sense.</li>
<li>Lead the day-to-day execution of ABM campaigns, in partnership with an account-based marketing (ABM) solution provider and internal teams.</li>
<li>Lead on segments &amp; audiences, display advertising, data enrichment, dashboards for Sales, other relevant external media activities.</li>
<li>Develop strong relationship with internal and external teams to ensure successful lead brand awareness and lead generation campaigns.</li>
<li>Advise local regional marketing team members on content and creative best practices.</li>
<li>Ability to conduct in-depth content audits and analyze campaign performance, identify issues, find root-causes, and experiment with solutions to improve performance at scale. Communicate performance and initiative status to stakeholders in regular business reporting.</li>
<li>Manage critical cross-functional relationships with regional performance marketers, designers, and other teams in multiple regions to ensure alignment in global business messaging and branding.</li>
<li>Demonstrate ability to map out a comprehensive digital marketing plan. Drive strategies that are proven by testing and metrics.</li>
<li>Monitor trends in account based marketing tactics, channels, design and strategy.</li>
<li>Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising advertising campaigns.</li>
<li>Monitor effective benchmarks (Best Practices) for measuring the impact of ABM campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.</li>
<li>Analyze key metrics and tweak strategy as needed.</li>
<li>Compile reports for management showing results (ROI).</li>
<li>Identify and improve organizational development aspects that would improve campaign content.</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Bachelor’s degree and a minimum of 5 years of experience running successful ABM campaigns in a B2B environment.</li>
<li>Experience work with an account-based marketing (ABM) solution, preferably 6sense.</li>
<li>Proven understanding of account based marketing strategy and the marketing funnel.</li>
<li>Strong project management, planning, and organizational skills.</li>
<li>Good understanding of digital tactics, display, and ABM KPIs beyond simple in platform engagement metrics.</li>
<li>Strong reporting skills and metric-minded behavior.</li>
<li>Demonstrated ability to manage multiple projects simultaneously.</li>
<li>Strong verbal and written communication skills.</li>
<li>Experience in cyber security a plus, but not required.</li>
<li>Deep understanding of B2B marketing, with Business Applications (SalesForce, Marketo) a plus.</li>
<li>Fluent in both spoken and written English.</li>
</ul>
<p><em>*Please submit your resume and application in English</em></p>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. </p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-MK1</p>

Belgrade

Account Based Marketing Manager EU

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.<b>About your future company:</b>Atlassian creates software that empowers everyone from small start-ups to large enterprises. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned - collaboration is the heart of every product we dream of at Atlassian.Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.We’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">Unleash the potential of every team</a>. <h3>On your first day, we'll expect you to have:</h3><ul><ul><li>7 to 11 years of experience building and developing backend applications.</li><li>Strong depth of knowledge in the following technologies: <b>Java or Kotlin</b>.</li><li>Strong experience with streaming technologies, ie. Kafka, Kinesis or any other.</li><li>Experience building services from the ground up is preferred – from gathering requirements, design, build, deploy, and ownership.</li><li>Experience designing APIs, coupled with a passion for writing clean code.</li><li>An operational excellence mindset.</li><li>Familiarity with Agile software development methodologies.</li></ul></ul><h3>If you've got some of these skills, even better:</h3><ul><ul><li>Experience developing and operating services in AWS or similar public cloud providers.</li><li>Experience developing and architecting micro-services.</li><li>Experience in continuous delivery and the DevOps mindset.</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Software Engineer, Backend

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is looking for experienced architects and senior engineers to join our Enterprise Trust Foundations team. This role involves the design, implementation, and operations of the services to strengthen the enterprise readiness of our cloud. Be a part of a dynamic team that delivers incredible, creative improvements to our products. You'll collaborate often with other developers to write the best code for the project and deliver amazing results that our users love. You would not be afraid to speak your mind even if it is blasphemy for other engineers. We are looking for that elusive person who is surefooted even in dark.This position would work across the ~100 member development team building the Enterprise Trust products and solutions, as well as collaborate with architects across Atlassian to implement enterprise controls and policies.<h3>Your Background</h3><ul><ul><li>Broad experience architecting, designing, and building large-scale distributed systems.</li><li>Broad knowledge and understanding of SaaS, PaaS, IaaS with hands-on experience of one or more public cloud offerings (ideally AWS)</li><li>At least 4 years of experience in crafting and implementing high-volume, low latency distributed systems</li><li>10+ years of experience building software, with 4+ years in an architect role working across teams</li><li>Fluency in any modern object-oriented programming language (e.g., Java, Kotlin, Python, Javascript, go etc.) and in architecture patterns for distributed systems</li><li>A real passion for collaboration and has strong interpersonal skills supported by eloquently written communication</li><li>Able to drive the long term vision and strategy</li><li>Strong understanding of Enterprise Customers</li><li>Experience in operational requirements and common challenges of cloud-based systems</li><li>Adept at working with remote teams (peers, or customers)</li></ul></ul><h3>It's great, but not required if you have: </h3><ul><ul><li>Understanding of admin persona for SaaS</li><li>Experience with large enterprise customers</li><li>Experience in enterprise security and identity management</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $217,<a href="http://500.00" rel="noopener noreferrer nofollow ugc" target="_blank">500.00</a> - $333,<a href="http://500.00" rel="noopener noreferrer nofollow ugc" target="_blank">500.00</a>Zone B: $195,<a href="http://750.00" rel="noopener noreferrer nofollow ugc" target="_blank">750.00</a> - $300,<a href="http://200.00" rel="noopener noreferrer nofollow ugc" target="_blank">200.00</a>Zone C: $180,<a href="http://525.00" rel="noopener noreferrer nofollow ugc" target="_blank">525.00</a> - $276,<a href="http://900.00" rel="noopener noreferrer nofollow ugc" target="_blank">900.00</a>Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Principal Engineer, Enterprise & Migrations

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To effectively support our team, you must be located in France, Germany, the Netherlands, Poland or the UK.Your future teamOur Solutions Engineering Team is comprised of people with backgrounds in pre-sales, consulting and engineering. We partner with the Enterprise Sales Team &amp; Channel Partners to understand the needs of Atlassian's customers, strategise on enterprise sales cycles, provide value-based demonstrations and support Proofs of Value to ultimately allow our customers to unleash the potential of their teams.<h3>What you'll do</h3><ul><ul><li>You will report to EMEA SE Team leadership and work with your Account teams, SE peers and solution partners to achieve business targets</li><li>Assist Atlassian customers to evaluate their current Atlassian footprint and discover new strategies and solutions (e.g. Cloud Migration &amp; Adoption, Service Management, Agile&amp;DevOps, Agile@Scale, Work Management)</li><li>Create and deliver compelling presentations and product demonstrations that focus on communicating the unique points and value of the Atlassian platform in relation to the customers' business challenges</li><li>Support Atlassian's innovation efforts by contributing to practice development, solution knowledge sharing, the use of industry standards, representing Atlassian at conferences and providing customer feedback to Atlassian's R&amp;D teams</li><li>Help evolve our Solutions Engineering craft by contributing to our internal and external knowledge base including researching competitors, writing white papers &amp; blog posts, formulating solution vignettes, and experimenting with emerging market trends</li></ul></ul><h3>Your background</h3><ul><ul><li>You have experience working with customers in the EMEA market in a pre-sales, consulting, or an IT delivery capacity with a focus on the challenges businesses encounter when adopting SaaS solutions.</li><li>You can collaborate with prospects and channel partners to identify and interpret complex problem statements and boil them down into simple solutions which you present to the customer.</li><li>You are comfortable both in a business and technical context so that you can demonstrate to executives how our solutions deliver value and you can address more in-depth questions with technical audiences.</li><li>While not mandatory, people in this role tend to have familiarity with (some of) the Atlassian products and solution spaces and understand how businesses achieve transformations through new ways of working (such as Agile &amp; DevOps, (IT) Service Management or Enterprise Agility at Scale).</li></ul></ul>#LI-MW2<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Amsterdam

Senior Solutions Engineer, Benelux, UKI & Nordics

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello.. that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.<h3>About the Team:</h3><ul><ul><li>We’re transforming Atlassian to be pure cloud company and the customer trust is at the heart of that. The Enterprise Trust team champions the enterprise customers and injects capabilities into Atlassian products to address enterprise customers' concerns.  </li><li>Enterprise Trust team is ~400 engineers who build Atlassian Administrator, Atlassian Access and Beacon products along with many services for all of Atlassian in areas of data portability, regulated industry, messaging etc.  </li></ul></ul><h3>Job Description:</h3><ul><ul><li>In this role as a Lead Principal Architect, you will be working across the Enterprise Trust organization which serves the following mission-critical functions for the whole company:</li><li>Atlassian Administrator: a common admin portal for all Atlassian products, and a platform for teams to contribute administration functions</li><li>Atlassian Access: A product for administrators to secure their assets </li><li>Data portability - a set of functions for moving data from one product instance to another, and to ensure data stays in a designated jurisdiction </li><li>Unblocking enterprise customers: BYOK, policy-based control over data access, and support for regulated industries</li></ul></ul><h3>On your first day, we’ll expect you to have:</h3><ul><ul><li>Strong technical expertise and 10+ years of experience in designing/building enterprise-grade solutions using microservices.  Fluency in the current landscape (Java stack, Kotlin, Observability tools, and service operations).</li><li>Passion for software engineering excellence (design principles and patterns, unit testing, performance engineering, best practices for security and privacy etc)</li><li>Passion and aptitude for recognizing, raising, and reconciling gaps and redundant efforts across organizations</li><li>Excellent collaboration, communication and leadership skills. Ability to get engineers to follow their lead as well as mentor/coach. </li><li>High level of energy and a desire to thrive in a large, fast-paced organization; ability to balance multiple projects under pressure</li><li>In-depth knowledge of AWS offerings</li></ul></ul><h3>It’s great to have:</h3><ul><ul><li>10+ years of industry experience </li><li>Experience with regulated industry </li><li>Experience in cloud security including end point security</li><li>Previous experience having led teams thru arduous decomposition and architecture programs.</li><li>Exposure to Kafka and ETL</li></ul></ul><b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $253,500 - $388,700Zone B: $228,100 - $349,900Zone C: $210,400 - $322,700Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Lead Principal Architect, Enterprise Trust

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together effectively, this role requires you to be located in the United States, working remotely or from one of our office.Your future teamThe Enterprise Trust Foundations team at Atlassian is creating the capabilities that allow the largest companies in the world to adopt Jira, Confluence, Bitbucket, Trello, and more. We solve the compliance, administration and governance needs of thousands of enterprise customers. By unlocking their ability to rely on our products, we help them to unleash the potential of their teams.We're hiring a Principal Product Manager reporting to the Senior Group Product Manager, Enterprise Trust Foundations. We are looking for a highly-experienced product leader with a solid background in Product Management and hands-on experience leading successful FedRAMP implementations at comparable SaaS companies to Atlassian. The Principal Product Manager is an individual contributor position. In this role you will create company-scale impact, amplifying the speed and quality of our investments and shaping company strategy.FedRAMP is a company priority for Atlassian, with CTO sponsorship.<h3>What you'll do</h3><ul><ul><li>You'll get started straight away, independently lapping up company strategy, technical and compliance architecture, organisational structure and constraints, customer and agency relationships and field insights to form a working picture of the context. You'll seek out and build necessary internal relationships.</li><li>You'll join a small and effective program squad in monitoring the many delivery streams across the company, drawing on your experience, customer and product insight and action bias to drive quick and impactful course-corrections where needed to achieve Authority to Operate in line with our public roadmap commitments</li><li>You'll be a key point of contact for our sponsor, 3PAO, field teams and key federal and commercial customers as well as an evangelist for the program and our approach to it</li><li>You'll collaborate and align with dozens of teams - Risk and Compliance, our Field teams, Architecture, Cloud Infrastructure, Commerce, Marketplace, Product Marketing, Strategy &amp; Business Operations as well as our product (e.g. Jira and Confluence) teams and senior leadership.</li><li>You'll work with - coaching and directing as needed - other dedicated FedRAMP PMs and multiple dedicated engineering teams</li><li>You'll contribute to and help bring to life a vision of automated compliance, using FedRAMP as a forcing function to change systems and practices</li></ul></ul><h3>Your background</h3><ul><ul><li>10+ years of Product Management experience building enterprise software products and/or tech services and/or platforms</li><li>Have led or been instrumental in the successful delivery of at least one comparable (i.e. B2B SaaS) FedRAMP (Moderate or above) implementation</li><li>Have worked in large-scale collaborative companies across timezones</li><li>Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals</li><li>Strong technical background, comfortable understanding/ sparring/ challenging technical approaches with experienced architects and senior engineering leadership, as well as with customers</li><li>A proven track record for defining, building and delivering high impact products that create business and customer value in fast-growth or large-scale companies</li><li>Able communicate and manage relationships across the organization - from customers, developers, to senior executives.</li><li>You gather, prioritize and translate customer and business requirements into successful product strategies</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $204,300 - $313,400Zone B: $183,900 - $282,100Zone C: $169,600 - $260,200Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Principal Product Manager, FedRAMP #LI-Remote

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Do you love being the driver in assessing crucial customer challenges and themes, taking ownership to educate and influence internal and external teams, and lead towards resolution and thrilled customers? If so, then we have been looking for you!We view our Escalation Manager role as a critical customer champion within our team. Internally, we need someone to work with our Support Leadership, Product Management, and Development teams to ensure that our customer voice is heard. Externally, this role will work with key strategic customers and partner experts, to coordinate and drive the resolution of critical issues.Transparency in line with our Values (Open Company, No BS) is key and is achieved by providing timely and accurate updates to customers and Atlassian leadership regarding active critical issues, as well as meaningful details on the status of the customer relationship with senior management.<h3>Key functions of this opportunity include:</h3><ul><ul><li>Orchestrate Customer TeamworkMake a differenceCommunicate at the right level</li><li>By leading communication efforts on high-impact customer issues and concerns. Prioritize, coordinate and spark follow-up actions within the Atlassian team. Demonstrate ownership through regular meeting cadence &amp; communications with internal and customer contacts, managing customer expectations on status and timelines.</li><li>By educating our organization by sharing customer feedback and trends. Promote collaboration across our Support, Product and Engineering teams to achieve real outcomes! Emphasize the priority and urgency of issues into the product teams for key fixes. Promote the right outcome through resolving our customer's critical situations via effective partnership within all facets of Atlassian and elsewhere as the need arises. Develop and maintain a prioritized Issue List and Action Plan to handle concerns and drive resolution across multiple teams, including executive engagement as required. Share insight and reporting on all blocking issues, evaluating escalation performance metrics. Educate and promote standard methodologies for demonstrating Enterprise Support with customers and Partners. Help shape and improve our support services and product capabilities.</li><li>By owning the responsibility for messaging, follow-up, and outcomes to our biggest influencers within Atlassian. Assess &amp; evaluate how critical a situation is, seek to understand business impacts of critical problems, and report back on the current status of those issues. Develop and communicate periodic reports on status of escalations and next steps.</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Empathy for our customers demonstrated through years of strong communication skills development</li><li>Understand when, how, and most importantly <b>why</b>, when setting expectations with our customers and team</li><li>Kindness and integrity towards your peers, with a passion and proven history of learning and sharing knowledge</li><li>Deep curiosity and commitment to seek out and resolve problems, share root cause analysis to our customers and Atlassians and strategize on preventing similar problems in the future</li><li>6+ years of experience in forward facing support, software services, and/or system administration roles where customer effort and satisfaction are a priority</li><li>3+ years managing Enterprise level escalations</li><li>Strong negotiation and objection handling skills</li><li>Deep familiarity with various technologies such as Microservices, Databases, AWS (EC2, RDS, S3), and the ability to work with observability data inside platforms such as Splunk &amp; SignalFX</li></ul></ul><h3>It's excellent, but not required, if you have:</h3><ul><ul><li>Experience working with Atlassian products such as Jira and Confluence.</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $120,700 - $185,200Zone B: $108,600 - $166,700Zone C: $100,200 - $153,700Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Austin

Cloud Enterprise Escalation Manager

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>To help our teams work together, this role requires you to be located in the Philippines.<b>Your future team</b>Our Enterprise Loyalty Advocate team's goal is to maximize revenue retention with an eye toward strategic migration and expansion efforts, while providing a seamless customer experience that ensures continued health and loyalty. We educate our customers on the benefits of Atlassian software through proactive, strategic account management activities to promote renewals and expansion transactions across Atlassian’s suite of solutions through engaging high-value renewals, uncovering expansion and migration opportunities, and overcoming objections. We're hiring an Enterprise Loyalty Advocate, reporting to the Enterprise Loyalty Advocate Team Lead. You are a sales professional with a background in SaaS sales, renewals, account management and customer success. Here, you'll get to maintain an understanding of product updates and new offerings so you can translate those improvements to increase customers' awareness of the Atlassian product portfolio and SaaS solutions, driving cross-sell and up-sell opportunities for our enterprise customers.<h3>What you'll do</h3><ul><ul><li>Maximize customer retention rates through inside sales techniques over the phone, video and email while also minimizing customer churn.</li><li>Lead renewals across differing products and platforms</li><li>Increase customer awareness of Atlassian's product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle</li><li>Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners</li><li>Maintain a healthy pipeline by logging sales and renewal activities, customer data and customers' status within internal systems (<a href="http://Salesforce.com" rel="noopener noreferrer nofollow ugc" target="_blank">Salesforce.com</a>)</li><li>Responsible for customer relationships throughout the renewal lifecycle </li><li>Increase customer awareness of Atlassian's Cloud offering to find opportunities for platform migrations and up-sell during the renewals cycle</li></ul></ul><h3>Your background</h3><ul><ul><li>Enterprise software renewals sales, account management and customer success </li><li>Sales opportunity pipeline management and forecasting experience</li><li>Engage customers with a consultative, solution-oriented approach in discovering new opportunities</li><li>Collaboration with internal and external parties to reduce churn and expand customer base</li><li>Upsell and cross-sell products, or renew customers in the SaaS industry</li><li>Experience working with Partner ecosystems</li></ul></ul><h3>It's great, but not required, to have:</h3><ul><ul><li>Pipeline management and forecasting background using CRM software</li><li>Familiarity with Atlassian's suite of products</li><li>Background with both on-premise and cloud software solutions</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Manila

Enteprise Loyalty Advocate

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b><b>About Atlassian</b>Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello... that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.<b>About this role</b>You'll be part of the Search Platform team that is currently spread across Australia and USASearch Platform powers the search functionality in Atlassian products. The team is tasked with the mission to provide reliable Infrastructure, a consistent user experience while improving the accuracy of results. As Atlassian client base grows in number and content volume for clients grow, search is becoming an ever exciting and challenging engineering domain.As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.You will manage a group of managers and principal engineers, and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.<h3>What you'll do:</h3><ul><ul><li>Inspire innovation and operational excellence</li><li>Own the delivery of critical projects in a microservices environment</li><li>Be the engineering voice in our quarterly planning process</li><li>Build an open, trusting, operationally mature culture</li><li>Participate in hiring planning and other budgeting exercises</li><li>Collaborate in technical/architectural discussions, provide direction, and drive decision-making</li></ul></ul><h3>Your background:</h3><ul><ul><li>5+ years of experience managing software engineers</li><li>2+ years of experience managing other managers</li><li>Bachelor's or Master's degree with a preference for Computer Science degree</li><li>Demonstrated experience partnering with product managers and designers to create the course of a product</li><li>Demonstrated experience implementing dev-ops best practices</li><li>Familiarity working with publicly facing high traffic e-commerce websites</li><li>Excited to foster a culture of continuous improvement</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Engineering Manager, Search Infrastructure

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia, New Zealand and Philippines.Your future teamYou will report to the Engineering Manager of the Service-to-Service Fabric team. The Service-to-Service Fabric team builds and operates the service fabric that interconnects Atlassian microservices that power our products. Our service fabric empowers thousands of Atlassian developers, by taking care of the heavy lifting common to all of our services, such as observability, HTTP performance optimisation, resiliency, chaos engineering. We maintain a high-quality bar through test-driven development, fast dev loops, pair programming and more.If you have great creative problem-solving skills, embrace DevOps and YBIYRI, and have a passion for teamwork, then come and help us build cloud-native solutions that operate at a global scale.<h3>What you'll do</h3><ul><ul><li>Design, build, and support solutions to save time, and speed up delivery, for thousands of our internal developers by taking care of the heavy lifting common to all of our services, such as routing, authN, authZ, observability, HTTP performance optimisation, resiliency, chaos engineering</li><li>Explore and decide on new technologies, implement proof of concepts and be involved in key production projects in the service to service communication space</li><li>Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind</li><li>Mentor and level up the skills of your teammates by sharing your expertise</li><li>Help build Atlassian’s service mesh, which connects thousands of microservices that power Atlassian’s products and services.</li></ul></ul><h3>Your background</h3><ul><ul><li>5+ years of industry experience working as a Backend Engineer or Systems Engineer</li><li>Strong development skills using programming languages like Golang, Typescript and Python</li><li>Willingness to work in a highly collaborative team using processes such as TDD and Pair Programming</li><li>Experience with CI/CD tools and practices</li><li>Good understanding of networking fundamentals such as HTTP, Load Balancing</li><li>Ability to diagnose and resolve issues in high-throughput web applications and network services</li></ul></ul><h3>We'd be super excited if you have:</h3><ul><ul><li>Experience with service mesh technologies including Istio and Envoy</li><li>Experience contributing to the Istio and Envoy open-source communities</li><li>Experience in TDD and Pair Programming</li><li>Experience building, running and optimising applications written in Go / Typescript </li><li>Experience monitoring cloud services with SignalFX, Splunk and other </li><li>Experience with Infrastructure-as-Code frameworks such as CloudFormation and Terraform </li><li>Experience building, automating, and maintaining cloud infrastructure in AWS using VPC, EC2 compute</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Engineer, Service-to-Service Fabric

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is hiring a finance leader for our global revenue forecasting team. In this role you will manage a FP&amp;A team responsible for providing insights on the top-line impacts of product / pricing initiatives, industry trends and go-to-market activities for our Cloud business. You will play a key role in planning, providing insight into business performance, supporting strategic decision-making and helping predict the future of the business. This is a highly visible role with close partnership with senior business leaders across the company.Atlassian’s mission is to unleash the potential in every team. And though we began this mission over 20 years ago, in many ways, we are just getting started! It's the unique contributions of all Atlassians that drive our success, and we're committed to building a culture where everyone can thrive and find meaning in their work. Are you ready to help build the future?In this newly created position, you will report to the Head of Finance, Revenue and will lead a high-performing global team. You will lead the preparation of accurate short / long range forecasts and lead the business on its continued high growth path through relevant data / analysis. You will mentor a fantastic team that already works across our Product Groups and the Finance organization to drive strategic thinking about the growth of our business. You will provide thought leadership to our CFO, our Founders and the entire Executive Team.<h3>In this role, you'll get to:</h3><ul><ul><li>Own the Atlassian top-line forecast for our Cloud products. From website traffic through revenue recognition; you are the go-to person for the executive team on explaining how the company has performed in the past and where the company is going in the future.</li><li>Compose the current and long-term Cloud revenue narrative for internal and external partners.</li><li>Lead a high functioning, distributed team of FP&amp;A talent.</li><li>With the corporate finance team, help drive the annual planning cycle to identify investment opportunities, focus areas and propel Atlassian’s continued growth.</li><li>Above all else, you will be critical in helping Atlassian transform into a Cloud-first company.</li></ul></ul><h3>ON YOUR FIRST DAY, WE'LL EXPECT YOU TO HAVE:</h3><ul><ul><li><b>Qualitative:</b></li><li>Strong written and verbal communication skills and a strong history of presenting to Executive Leadership </li><li>Possess a strong work ethic and are high energy</li><li>Are innovative, decisive, and willing to challenge the status quo</li><li>Are able to inspire a team to deliver outstanding results</li><li>Are a cross-team collaborator, able to effectively work with teams across multiple departments, time zones, and functions</li><li>Have a proven track record of motivating change while still being collaborative and inclusive in nature</li><li>Are a strategic problem solver, hands-on and resourceful</li><li>Are adaptable and handle contending responsibilities in a timely manner</li><li><b>Quantitative:</b></li><li>Experience leading and developing high caliber teams</li><li>Prior software sector experience is required, Cloud/SaaS is a strong plus</li><li>A minimum of 12 years in finance</li><li>Advanced Proficiency in financial modeling and executive-level presentation development</li><li>Bachelor’s degree in a quantitative field (Finance, Accounting, Economics), MBA is a plus</li></ul></ul><h3>More about you</h3><ul><ul><li>We are seeking a dynamic senior finance leader to help shape and drive the vision of one of the fastest growing companies in the market. With a passion to understand the bigger picture and think strategically, you also enjoy rolling up your sleeves and diving into intricate analyses, while also stepping back to develop a perspective on the business and drive outcomes. You thrive in a fast pace environment, look to solve challenging problems and are motivated to implement innovative ways to do things better.</li><li>You are a natural leader, with a “get it done” attitude. You draw people to you with your energy and curiosity. You work hard, but don’t take yourself too seriously. You can build credibility with your knowledge of both detail and big themes and communicate effectively with Executives, driving insight and action.</li></ul></ul>$149,000 - $276,000 a year<b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $180,000 - $276,000Zone B: $162,000 - $248,400Zone C: $149,400 - $229,100Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>More about our team</b>Atlassian has a business model, with a focus on growth and profitability, that is rare among its growth technology peers. We also have an analytics DNA that runs deep through the company's core. FP&amp;A is a highly visible team at the intersection of both these focus areas. The FP&amp;A team is a talented and collaborative team with a unique mix of technology industry, consulting and financial services background. We encourage decision-making at every level and highly value an open-minded approach and organizational transparency. We work closely with business leaders across all teams to support Atlassians continued growth. You'll join an extraordinary team that is passionate about Atlassian, its products, and its customers.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

San Francisco

Head of Cloud Products, Finance

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>We have an office in Bengaluru but as we continue to expand our footprint in India, we can hire eligible candidates remotely anywhere in India.Atlassian creates software that empowers everyone from small start-ups to large enterprises. We build tools like Jira, Confluence, and Bitbucket to help teams across the world become more nimble, creative, and aligned - collaboration is the heart of every product we dream of at <a href="http://Atlassian.Atlassian" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian.</a><a href="http://Atlassian.Atlassian" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian</a> helps teams everywhere change the world. Our products are revolutionising the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance <a href="http://humanity.We" rel="noopener noreferrer nofollow ugc" target="_blank">humanity.</a><a href="http://humanity.We" rel="noopener noreferrer nofollow ugc" target="_blank">We</a>’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every <a href="http://team.Atlassian" rel="noopener noreferrer nofollow ugc" target="_blank">team.</a><a href="http://team.Atlassian" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian</a>’s Ecosystem organisation is currently developing Forge: a next-generation cloud development platform for Atlassian’s Ecosystem. Forge enables third-party developers to craft, deploy and run apps in the Atlassian Cloud; and sell them on Atlassian’s thriving app Marketplace (&gt;$500M USD app sales in FY21). We don’t use the term “next-generation” lightly: the Forge platform seeks to abstract away the complexities of app development to delight developers and provide an industry-leading level of data privacy and security for Atlassian’s customers.<h3>On your first day, we’ll expect you to have</h3><ul><ul><li>5+ years of solid experience designing and building a production-level large-scale web application with NodeJS.</li><li>Solid foundation in software design, object-oriented programming, data structures, and algorithms</li><li>Proven understanding of micro-services oriented architecture and extensible REST APIs</li><li>Strong knowledge of Test Driven Development, Refactoring, Clean Code, Clean Architecture, Design Patterns, etc.</li><li>Understanding of SaaS, PaaS, IaaS industry with hands-on experience with public cloud offerings (e.g., AWS, GAE, Azure)</li><li>Real passion for learning from and mentoring your peers to evolve the engineering craft within your team</li><li>Familiarity with agile software development methodologies</li><li>Strong interpersonal and communication skills.</li></ul></ul><h3>If you’ve got some of these skills, even better:</h3><ul><ul><li>Experience designing, building, and operating large systems with scalability, availability, testing, and performance requirements</li><li>Experience with GraphQL</li><li>Experience in TypeScript, JavaScript, and/or <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a></li><li>A passion for applying DevOps concepts (CI/CD, etc.) to improve the delivery process of software</li><li>Familiarity with AWS Services (DynamoDB, SQS, EC2, SNS, etc.)</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Software Engineer

Rackspace

Rackspace are the multicloud solutions experts. Consistently named a 'best place to work' year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. As a leader in the Gartner Magic Quadrant for Public Cloud MSPs, we keep the customer at the heart of everything we do and our Fanatical Experience™ is renowned throughout the industry!Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are looking for an experienced Delivery Engineer with skills in Azure to deliver cloud transformational outcomes into Rackspace’s clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<h3>Responsibilities</h3><ul><ul><li>Ensure high-quality delivery of the managed service from a technical perspective.</li><li>Assume the role of technical ambassador between the customer's Cloud Management Office and Rackspace PS service delivery.</li><li>Identify and drive technical/deployment improvements.</li><li>Identify future issues and risks and propose and prompt corrective measures. </li><li>Develop, improve, and partially implement processes for the managed service.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Broad experience in Microsoft Azure cloud services and deployment models.</li><li>Strong knowledge in Compute (Virtual Machines, Virtual Desktop, VM scale sets), Network (Virtual Networks, Azure DNS, Azure Bastion, Azure Firewall, Azure Front Door, Express Route) and Storage (Managed Disk, Azure Storage, Azure NetApp Files) services. </li><li>Strong knowledge in cloud-native monitoring and alerting solutions (Azure Monitor, Log Analytics workspace, Insights, Event hubs and other relevant services)</li><li>Experience deploying App Service, Azure Batch, Azure Functions, Cloud services, Kubernetes service, Container Apps, and other PaaS services.</li><li>Experience managing Azure management groups, EA, CSP subscriptions,      governance with Azure Policy and cloud cost management.</li><li>Strong scripting/programming skills using PowerShell or Python Azure CLI.</li><li>Proficient in writing ARM / Bicep templates / Terraform code.</li><li>Experience in CI/CD pipeline implementation using Azure DevOps/Circle CI or other relevant products</li><li>Comfortable with Agile working methodologies and related tools (JIRA, Kanban, Azure DevOps).</li><li>Experience designing and implementing virtual desktop infrastructure using Citrix Virtual Apps and Desktops/ Azure Virtual Desktop/ VMware Horizon.</li><li>Experience in Windows server 2012, 2012R2, 2016, and 2019 OS platforms.</li><li>Experience in the implementation and support of Active directory domain services (Preferred)</li><li>Experience in the implementation of the Cisco DUO MFA application      (Preferred).</li><li>Experience designing and implementing Microsoft 365/Azure AD with a hybrid identity model (Preferred).</li><li>Experience in Citrix NetScaler (Preferred).</li></ul></ul><h3>Key Accountabilities</h3><ul><ul><li>Work with internal and external teams (Enterprise Architects, Product Owners, Solution Architects and Technical Delivery Leads) to plan and deploy enterprise-scale cloud applications in Microsoft Azure.</li><li>Administer, maintain, upgrade, and troubleshoot enterprise-scale Azure environments.</li><li>Ensure fulfilment of customer IT policies within the projects.</li><li>Ensure ongoing improvement of customers' IT infrastructure.</li><li>Implement IT services and systems as per laid design and strategy.</li><li>Lead proof of concept efforts and demonstrate results.</li><li>Closely cooperate with the Rackspace delivery/capability lead.</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Delivery Engineer (Azure)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>You'll be part of the organisation within Jira Service Management Cloud (JSM) that looks after Cloudshift and Enterprise customers.You will report directly to the mission lead.We're looking at supporting the biggest JSM customers as they scale. Now, as they scale, they also change how they use JSM. They need more from it: starting from the capacity to accommodate more data and performance to access it quickly, through specific compliance requirements. All the way to the ability to move to JSM cloud from other solutions. We support the #1 priority company which is making sure our Cloud offering is ready to support all on-premise customers.As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team and working with your triad to deliver our Cloudshift roadmap.<h3>What you'll do:</h3><ul><ul><li>Inspire innovation and operational excellence</li><li>Own the delivery of critical projects</li><li>Be the engineering voice in our quarterly planning process</li><li>Build an open, trusting, operationally mature culture</li><li>Participate in hiring planning and other budgeting exercises</li><li>Collaborate in technical/architectural discussions, provide direction, and lead decision-making</li></ul></ul><h3>Your background:</h3><ul><ul><li>5+ years of experience managing software engineers</li><li>Demonstrated experience partnering with product managers and designers to create the course of a product</li><li>Demonstrated experience implementing dev-ops best practices</li><li>Familiarity working with publicly facing high traffic services</li><li>Excited to foster a culture of continuous improvement</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Senior Engineering Manager - JSM Cloud

Job Profile SummaryA Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite. Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions.Key Responsibilities • Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate and solve for future technical challenges a customer may face. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include:•Email delivery troubleshooting•Spam/Security analysis and recommendations•Desktop Client/Mobile Device troubleshooting•Account and Billing related inquiries•Support users in use and troubleshooting of Microsoft productsKnowledge•Basic knowledge of e-mail protocols (POP3, IMAP, MAPI/Exchange protocols), DNS, desktop/laptop/mobile device operating systems, email Clients, networking fundamentals, and SPAM. Exhibits a strong desire to learn technologies. Outgoing personality with great attitude. Highly organized, quick learner, and an ability to work in a team environment. Possess strong written and verbal communication skills.Education•Required: High school diploma or equivalent•Technical certifications MCSA for Office 365, A+, Network + are desirableExperience•Preferred: Customer service and phone call experience. - 1 year of technical knowledge from education or job experience - basic e-mail troubleshooting. - Experience with help desk/ticketing systems- Certifications in relevant work<b>#LI-JF1</b>#LI-JF1#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Customer Service Technician - Mexico City

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Senior Financial Accountant who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Regular booking of Accounts Payables (vendor invoices) into the respective sub-ledger (Different entities in EMEA region)</li>
<li>Weekly preparation of payment runs into e-banking tools and cash flow planning</li>
<li>Month/quarter and annual AP close of responsible entries</li>
<li>Oversee monthly/quarterly/annual accounting close (Different entities in EMEA region)</li>
<li>Other ad-hoc tasks in the EMEA accounting team on GL and AP level when required</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Minimum of 5 years’ experience in Financial Accounting</li>
<li>Knowledge and Experience in VAT-Reporting (including cross-border)</li>
<li>Experience in travel expenses</li>
<li>Experience in using and learning new ERP-systems (in English, we are using Acumatica)</li>
<li>Hands on mentality</li>
<li>Willing and eager to work in a dynamic international team</li>
<li>Fluent in English, German nice to have</li>
</ul>
<p><em>*Please submit your resume and application in English</em></p>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><strong>WE OFFER</strong></p>
<p><strong>Competitive Benefits </strong></p>
<ul>
<li>Employee recognition program – CyberDragon Award</li>
<li>Employee referral bonus program</li>
<li>Hybrid and flexible working mode</li>
<li>25 days paid annual leave</li>
<li>Supplementary health insurance for employees and family members, including dental treatment</li>
<li>Childbirth bonus</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card</li>
</ul>
<p><strong>Office Benefits  </strong></p>
<ul>
<li>Convenient and modern office location in the Building of the year including office massage and game rooms</li>
<li>Free parking for cars, bikes and bicycles</li>
<li>Free lunch vouchers</li>
<li>Parties, team-buildings and birthday compliments</li>
</ul>
<p><strong>Professional Development </strong></p>
<ul>
<li>Global mentorship program</li>
<li>In-house training and professional development activities</li>
<li>Certification courses</li>
<li>Participation in conferences and seminars</li>
</ul>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>

<p>#LI-MK1</p>

Sofia

Senior Financial Accountant

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of hyper-growth and looking for a Marketing Controller who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As a Marketing Controller at Acronis, you will follow up on goals, give directions, and act as a direct support to the Marketing Organization. You will support with data analyses, cost analysis and data entry for marketing spend tracking, to provide management with information for decision making within the business. You will proactively ensure to drive accurate expense planning, forecast, actuals and accruals to support the monthly reporting cycle on global scale.Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Responsible for putting together financial budgets and forecasts in collaboration with stakeholders in the marketing and communication department across all markets and channels</li>
<li>Establish a deep understanding of the Marketing and Indirect Marketing expenses</li>
<li>Challenge Marketing departments on their (planning) accuracy, cost consciousness and guideline compliance</li>
<li>Ensure that finance basics are met at any time and facilitate a smooth planning process</li>
<li>Support the Marketing departments in different projects and requests</li>
<li>Analyze results and secure that key learnings influence future decisions and other marketing initiatives</li>
<li>Create reports and set routines that support our business to follow up on performance and to identify opportunities</li>
<li>Optimize growth and profitability for the brand through proactive cost control, maximizing sales opportunities</li>
<li>Formulation and tracking of budgets, identifying variances, analyzing, and challenging costs and proposing corrective action where necessary</li>
<li>Challenge marketing and education expenditure efficiencies</li>
<li>You will own the Marketing Cost Metrics like CPL, CAC/PAC, together with relevant reporting and analyzes (our Marketing Analytics team will strongly support you in your role)</li>
<li>Always provide accurate and error-free data and analysis</li>
<li>Seek opportunities to support sales increases, improve efficiency and optimize costs</li>
<li>Analyze reasons for deviations and find solutions to optimize spend</li>
<li>Work towards achieving KPIS and ROI to financially evaluate performance</li>
<li>Ensure planning, forecast and actuals accuracy</li>
<li>Support the team with Invoice handling and maintenance of supplier routines</li>
<li>Support and follow up on actions taken by local marketing departments with reporting and analysis</li>
<li>On-going follow up on results and targets across all teams</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>3-5 years relevant finance experience ideally as Marketing Controller or Accountant</li>
<li>Excellent Analytical skills, accurate planning, due diligent data-driven mindset to support decision-making</li>
<li>Excellent Excel skills as well as overall IT affinity</li>
<li>Critical thinker with strong writing, communication, development, and delivery skills</li>
<li>Highly analytical and proficient in the use of Microsoft Office with outstanding Excel skills</li>
<li>You are familiar with the business models of a channel / partner driven company (B2B Marketing, MDF, Direct Demand Gen)</li>
<li>Knowledge on the following tools is a plus but not a must (training will be provided): Allocadia, Workday Adaptive, Salesforce, SAP Concur</li>
<li>Highly collaborative, able to work across functional teams</li>
<li>Ability to navigate culture and politics across multiple functions</li>
<li>Detail oriented, well organized, self-starter and efficient with time management</li>
<li>Ambitious to develop quickly</li>
<li>Internal Customer-focused</li>
<li>A willingness to be hands-on</li>
<li>Enjoy a fast-paced environment</li>
<li>Strong business acumen</li>
<li>Comfortable working with senior leadership</li>
<li>An interest for working in a dynamic and creative environment</li>
<li>Open minded and willing to learn and develop</li>
<li>Results driven and business minded</li>
<li>Proactive, enjoys seeking information</li>
<li>Natural curiosity and Service-orientation is a must have in this role</li>
<li>Fluent English and strong communication skills</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,200 employees and offices in 40 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.</p>
<p><strong>WE OFFER</strong></p>
<ul>
<li>Flexible hybrid and remote working models</li>
<li>Generous time off policy</li>
<li>Private medical benefits and meal tickets</li>
<li>Professional development programs</li>
<li>Employee recognition and referral bonus programs</li>
</ul>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances</em>.</p>
<p>#LI-MC1</p>

Bucharest

Marketing Controller

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