Technical Delivery Engineer - Private Cloud

United Kingdom - RemoteUnited KingdomEuropeMarch 22, 2023

We are seeking a Professional Services Delivery Engineer to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements.You’ll be a strong technical expert, with experience working complex projects from inception to delivery. You’ll have experience working in an engineering role, working to deliver automated, secure and robust cloud infrastructure solutions.  You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background.  You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. 

Role Requirements

    • Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) 
    • Writing infrastructure as code (vRealize Automation) 
    • VMware environment troubleshooting and setup 
    • Meeting customer SLAs and managing communication in case of issues 
    • Configuring and maintaining backup, monitoring, and alerting systems for multiple clients Interacting with teams and customers in different time zones for ensuring 24×7 support Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) 
    • Participating in work sessions with clients in order to transform their applications. 
    • Completing technical documentation 
    • Delivering quality work in agile delivery model in a team environment 

Person Specification

      Strong Managed Private Cloud knowledge including:
    • Solution architecture experience (requirements gathering, detailed design through to implementation). 
    • Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)
    • Strong Networking background
    • PaaS, IaaS, best use cases, limitations etc.
    • Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.
    • Experience with DevOps Methodologies and CI/CD tool-chains. 
    • 5+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: 
    • High-availability, high-performance web technologies
    • VMWARE Technologies
    • Microsoft Windows or Linux platforms
    • Databases and caching layers
#LI-JH1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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