Senior Product Operations Manager

San Francisco, United StatesSan FranciscoCaliforniaUnited StatesNorth America

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Your future teamAtlassian's Product Managers discover, build, and ship products loved by over 200,000 customers. The Product Operations team exists to scale our global Product team.We're hiring a Senior Product Operations Manager for our Product Management (PM) Craft pillar, reporting to the Head of Product for the department and working daily with the Head of Product Operations.You will manage a portfolio of programs and products to deliver outcomes for our Product Management team. You are passionate about shipping products of massive scale and impact that customers love.Atlassian's mission is to unleash the potential of every team. If you want to wrap your arms around a big problem space and make an impact not just on the PM community at Atlassian, but the world of product management, this role is for you! Join us and help unleash the potential of every product manager 🚀

What you'll do

    • Your customers are Product Managers and you will focus on projects that focus on scaling and sharing Atlassian's approach to product management
    • Lead customer discovery with PM leaders from across the organization to scale our gold standard product practices; you will lead projects from discovery to experimentation to department-wide rollout
    • Inspire commitment to elevating the craft of product management by engaging Product Managers in learning and teaching of the craft inside Atlassian
    • Share our product pride outside Atlassian to influence the broader product industry
    • Inspire and lead your team by prioritizing the most impactful opportunities within your area of ownership to deliver customer value
    • Align between product groups and leadership and create high visibility into your work by communicating updates and progress on success metrics to many teams and partners, including occasional presentations to executive team members
    • Work across multiple timezones (PST & AEST) to deliver a core set of programs with defined success metrics

Your background

    • 5+ years of relevant professional experience in aSaaS-based tech company
    • Bachelor's (or above) degree in Business, Computer Science or related field (or equivalent experience).
    • Subject-matter expertise in the field of product management, product development, or product discovery
    • Demonstrated experience operationalizing processes at scale
    • Experience defining and tracking towards success metrics
    • You set clear expectations and can paint a compelling vision that can inspire action across teams
    • Outstanding track record building relationships and influencing without authority on a distributed team
    • Comfortable managing detailed logistics and events
Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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