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Security Analyst, Customer Success - Remote, US Option

United States - RemoteUnited StatesNorth America

Security is core to Guidewire’s strategy to continue to lead the insurance software product industry. As part of this strategy, we are looking for a Security Analyst that will work with our sales teams to help existing and prospective customers understand Guidewire’s commitment to keeping their sensitive data protected and secured. The ideal candidate will be critical to helping Guidewire increase its market share within the industry. This role is responsible for providing security expertise to support the sales process for Guidewire’s entire portfolio of products. This role will be working with our engineering, productand sales teams across the organization as well as a team of security professionals to protect the Guidewire brand, corporate reputation, and information assets. This role reports directly to the Director, Security Customer Success and is responsible for supporting the sales process by responding to customer requests for information andby developing security whitepapers and data sheets for the products. 

Responsibilities

  • Respond to RFI/RFPs 
  • Respond to customer security questionnaires 
  • Respond to customer inquiries regarding security features of Guidewire products and Guidewire’s security program 
  • Maintain proficiency with applicable laws, regulations, and standards 

Sills and Experience

  • Minimum 3-5 years of combined experience in Information security, compliance, technology audit, or a related field 
  • Knowledge of ISO 27001, PCI DSS, SOC1, and SOC2 
  • Ability to manage multiple tasks and projects in a fast-moving environment 
  • Strong written communication skills; this role will require the creation of content such as whitepapers and other written deliverables 
  • Customer-facing and presentation skills 
  • Experience working in a collaborative team environment 
  • Experience with software development in a cloud environment, preferred 
  • Experience with property and casualty insurance business processes, preferred 
  • CISSP or related information security certification, preferred 
  • AWS Certified Solutions Architect, preferred

Preferences

  • RISC, CISSP, CISM, CISA or related information security certification desired 
  • NIST 800-53, CSA CCM experience desired 
  • Experience with software development in a cloud environment desired 
  • Experience with property and casualty insurance business processes desired 
About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

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