InfoSec Operations Engineer (Remote)


About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Infosec Operations Engineer will design, build and support KnowBe4’s security cloud infrastructure & security operations center (SOC). The individual in this role will be responsible for planning, implementing, and monitoring our SOC cloud infrastructure.


  • Assess and understand our SOC posture and future architecture, and implement infrastructure improvements (as needed for reliability and scalability)
  • Monitor and analyze the SOC security posture on an ongoing basis; and update as needed
  • Maintain cloud based logging and alerting pipeline
  • Evaluate security technologies for cloud SOC environments in order to implement controls
  • Design cloud security solutions to enable production security operations (SOC)
  • Provide guidance and mentoring to various IT and non-IT teams on logging and alerting processes
  • Design automated solutions to enhance SOC capabilities
  • Configure systems to adhere to security policies, industry regulations, and best practices
  • Research, design, and advocate for new technologies, architectures, and security products that will support KnowBe4’s security requirements for the SOC
  • Contribute to the development and maintenance of the information security policies, procedures & strategy
  • Work with multiple business units to ensure security policies and procedures are being adhered to


  • Bachelor's degree in relevant field or experience in software development/scripting in the information security space.
  • Minimum 3 years InfoSec experience
  • Minimum 2 years working in cloud/hybrid environments such as AWS
  • Ability to program in Python and read/edit other programming languages
  • Minimum 2 years configuring, managing, and administration of Splunk/SIEM
  • Experience with log observability applications / managing large volume log and alerting pipelines
  • Experience managing data within AWS (streaming and at rest)
  • Must be able to navigate linux command line
  • Experience with AWS ECS/Fargate, AWS Lambda, Datalakes/Snowflake, ETL, CI/CD pipelines, Terraform desirable
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent Analytical skills
  • Strong problem solving and root cause analysis abilities
  • Information Security Certifications desired
  • AWS certifications desired
  • Splunk Certifications desired

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, ​​an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

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