Amazon Defensive Security is hiring an Industry Specialist. Do you have a passion for cybersecurity and customer satisfaction? Do you want to work on mission critical projects that help keep Amazon and our Customers safe? Then we want to hear from you!As a Defensive Security Industry Specialist you will work hand in hand with our customers. You’ll gather requirements, triage incoming requests, plan project work, and provide operational support via our on call rotation. Key job responsibilities
- Gather requirements from customers
- Triage incoming emergent requests
- Participate in our on weekly call rotation: answer tickets, review alarms, and follow run-books to fix platform problems.
- Manage runbooks and wikis
- Communicate with our centralized PMO organization
- Handle communications to external customers
- Be a point of contact and ambassador to other teams
About the teamWe are the development engineering arm of the “Vulnerability Management and Remediation” team. We operate on the front lines, building tools to streamline the assessment of vulnerabilities, ingest hundreds of millions of detections a day, and drive remediation efforts. Our work is mission critical to protect our customers and ensure the continued confidentiality, integrity, and availability of Amazon services world wide.Our space moves fast, and so do we. We’re passionate about agile processes, and are constantly pushing the envelope when it comes to new technologies and approaches, all while delivering rock solid scalable projects at a globally unrivaled scale. Come join us and make a difference!
Basic Qualifications
- Experience communicating (written and verbal) to technical and non-technical stakeholders alike
- 2+ years of project management experience
- Ability to understand, follow, and update or create technical runbooks
- Willingness to work on an on-call rotation schedule
- Understanding of security and vulnerability management fundamentals
Preferred Qualifications
- Basic knowledge of one or more programming languages
- Experience managing large projects, or multiple small ones simultaneously
- Experience owning communication to senior management and stakeholders/customers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,800/year in our lowest geographic market up to $183,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
