Rackspace

We are seeking an experienced and dynamic professional to join our team as the Head of the newly created Leadership Academy within Rackspace University. In this role, you will be responsible for designing and implementing a comprehensive leadership development program with a primary focus on nurturing high-potential talent within the organization.<h3>Responsibilities</h3><ul><ul><li>Develop and execute a comprehensive leadership development strategy, aligned with organizational goals and delivering the respective development programs through the Leadership Academy within Rackspace University.</li><li>Manage and enhance the performance management process, including performance reviews, agile methodologies, check-ins, goal setting, and individual development plans.</li><li>Collaborate with senior leaders to identify key leadership competencies and integrate them into the performance management framework.</li><li>Lead the design and delivery of leadership training modules, workshops, and coaching sessions as part of the overall talent development strategy.</li><li>Conduct needs assessments to identify gaps in leadership skills and coordinate targeted development plans through the performance management system.</li><li>Drive succession planning initiatives, aligning them with the performance management process to identify and develop emerging leaders.</li><li>Cultivate and sustain partnerships with external leadership development experts and organizations to incorporate cutting-edge practices into talent development and performance management.</li><li>Evaluate the effectiveness of talent development and performance management programs through metrics, feedback mechanisms, and an on-going continuous improvement process in order to making necessary adjustments and program enhancements.</li><li>Provide mentorship and guidance to the leadership development team, HRBPs and Leaders ensuring a cohesive approach to talent development and performance management.</li><li>Stay abreast of industry trends, leadership theories, and best practices to continually enhance the Leadership Academy and performance management processes.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Typically requires 10+ years of experience to gain and demonstrate the needed skills and abilities to operate at the scope and responsibility level of the role</li><li>Proven experience in talent development, with a focus on leadership development and performance management processes.</li><li>Strong understanding of leadership competencies and their integration into performance management frameworks.</li><li>Excellent communication and interpersonal skills to engage leaders at all levels in the performance management process.</li><li>Experience designing and delivering leadership training programs within the context of performance management.</li><li>Ability to analyze data and measure the impact of talent development and performance management initiatives.</li><li>Strategic thinking to align talent development and performance management strategies with organizational goals.</li><li>Collaborative mindset with the ability to work effectively across departments to enhance overall performance.</li><li>Advanced degree in HR, Organizational Development, or a related field is preferred.</li><li>Demonstrated leadership skills with the ability to inspire and motivate others in both talent development and performance management.</li><li>Previous experience working in a start-up environment, and/or proven experience working on a large scale turnaround or corporate transformation.</li><li>Continuous learner with a passion for staying updated on industry trends and innovations in talent development and performance management.</li></ul></ul>#LI-AW2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

San Antonio

Director, Leadership Academy  (Hybrid - San Antonio, TX)

The Director of Global Sales Training and Enablement will build and transform the enablement team to be a world class global function directly focused on key areas related to training, on boarding, content and enablement, to support the productivity and success of all field facing team members (sales, customer success, SDR, solution architects, etc.)  This highly visible role will collaborate with senior and executive leadership in all geographies to identify skills gaps, make solutions enablement recommendations, and lead enablement execution for the global sales strategy and operations team to drive revenue growth and expansion.  Responsible for the development and dissemination of selling tools, collateral and training to drive incremental Rep productivity.Create a competency model for field and inside sales. Leverage first line managers as agents of enablement responsibility forces come as well as other supporting roles assess the range of sales roles in terms of the development needs. Create, select, deploy, manage and measure sales training programs including classroom, workshop and online learning as well as all ongoing skills development needed.    Liaise with business leaders and product, solution and marketing teams to create and distribute content to various sales resources.  Develop, deploy and manage the organization's sales training and certification program. Support corporate and sales strategies and objectives. Ensure that sales is prepared to effectively sell against the competition. Integrate sales methodology and content training within the company's sales force automation application. Coordinate and manage sales communication strategy and field delivery. Stay informed on cutting edge tools and technology that may be leveraged to improve sales productivity. Set and manage the sales enablement budget.<h3>Responsibilities</h3><ul><ul><li>Build a trusted partnership with all stakeholder teams to ensure a deep understanding of their respective businesses to discover the critical enablement needs. (Private cloud, public cloud, operations, customer success, etc.)</li><li>Build out thorough understanding of current capabilities and gaps across all sales channels from acquisition through the customer life cycle across all geographies.  (Organization and Individual)</li><li>Create and deliver training for pitch decks, talking points, competitive battle cards, product fact sheets, sales methodology, sales systems and consultative selling techniques.</li><li>Partner with field leadership teams and business leaders to design and deliver transformational training and enablement.</li><li>Build a rigorous process to ensure that sales enablement training is effective and continuously improved based on a culture of feedback.</li><li>Develop assessment process for both pre and post training to measure participants knowledge as well as efficacy of programs.</li><li>Create and manage all reporting and dashboards associated with providing regular updates and measuring ROI of all programs.</li><li>Manage teams to develop scalable enablement frameworks and ensure operational success</li><li>Work with directors, senior managers and professional staff to create and deliver impactful training programs</li><li>Build internal team of SME's to aid and delivery of training. Offer both  TTT and certification of trainers.</li><li>Support all major enablement related revenue field events such as sales kickoff, mid year training, in person on boarding as well as upscaling and ever boarding training as needed.</li><li>Work with Rackspace University team internally to maintain website, keeping all content current and updated.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>10 plus years of progressively responsible experience in business operations, sales operations and/or sales, including a minimum of five years’ experience setting strategy and direction for sales organizations.</li><li>Deep knowledge of Sales principles and practices</li><li>Proven ability to create and implement sales enablement training programs</li><li>Experience leading and motivating high performing teams and inspiring team confidence and respect mentoring, coaching, collaborating and providing clear direction, expectations, training, guidance, career growth opportunities and conflict resolution solid strategic planning skills combined with exceptional project management and execution capabilities</li><li>Strong analytical mindset combined with the ability to analyze data and report</li><li>Collaborative mindset with leadership capabilities and the ability to influence</li><li>Clear strategic thinker with vision and with the ability to execute on priorities</li><li>Strong project management skills including scheduling, workstream management, risk management, status reporting and resource management</li><li>Highly proficient and technical/sales content creation and presentation to both internal and external audiences</li><li>Must be comfortable working in an extremely fast-paced entrepreneurial environment with the ability to manage multiple, competing priorities</li><li>Previous experience working at startup environment</li><li>Bachelor’s Degree or combination of education &amp; applicable experience required</li><li>Six Sigma or Project Management certification a plus</li></ul></ul>#LI-AW2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Director of Global Sales Training and Enablement  (Hybrid - San Antonio, TX)

Acronis

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!</p>
<p>As a Cloud Software Support Specialist you will be responsible for supporting MSPs, partners and customers of Acronis, and resolving Acronis Cyber Platform technical incidents with the help of available resources (Knowledge base, public and internal documentation), your own expertise and cooperation with colleagues within Support organization. You will craft solutions and deliver initial product setup, perform initial issue troubleshooting, escalate issues to the next Support level, communicate with MSPs to their complete satisfaction.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>


<ul>
<li>Answer how-to questions and customer care requests related to Acronis Cyber Platform</li>
<li>Work on resolving various technical incidents for the MSPs involving Acronis products.</li>
<li>Perform technical analysis of a technical issue and define an action plan for fixing it.</li>
<li>Be responsible for building and maintaining strong relationships with partners.</li>
<li>Maintain deep knowledge of Company operations to support partners’ requests effectively.</li>
<li>Interact with various departments (Experts, Partner Success, Analysts) to analyze and resolve problems.</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others</li>
</ul>

<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Fluent English (both verbal and written) required</li>
<li>Fluent Spanish is a strong plus</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Hands-on experience administering Windows Server (know how to gather and analyze various Windows logs and dumps)</li>
<li>Knowledge of Linux/UNIX basics, CLI – as a strong plus</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) – as a strong plus</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) – as a strong plus</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for complex cross-platform issues.</li>
</ul>
<p><em>*This position is remote from anywhere in the US, with offices in Tempe Arizona and Burlington Massachusetts for those who prefer a hybrid working option</em></p>
<p><strong>WHO WE ARE</strong></p>

<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-KP1</p>

Austin

Cloud Software Support Specialist

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. <h3>Career Level Summary</h3><ul><ul><li>Career-developing seller.</li><li>Possesses a working understanding of company products/services and utilizes sales techniques effectively.</li><li>Completes moderately complex sales with minimal supervision.</li><li>Requires working knowledge and experience in own job discipline and broadens capabilities.</li><li>Continues to build knowledge of the company, processes and customers.</li><li>Performs a range of assignments related to job discipline.</li><li>Uses prescribed guidelines or processes in analyzing situations.</li><li>Receives a moderate level of guidance and direction.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Customer Knowledge: Capitalizes on deep understanding of current customer’s organization structure, business processes, strategic objectives and challenges in order to anticipate and meet customer needs.</li><li>Relationship Management: Cultivates relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.</li><li>Negotiation and Influence: Persuades others by supporting ideas with logical arguments/data, recognizing what information to share and when to share it; builds support to resolve issues and achieve the most favorable outcome for the company.</li><li>Technical Knowledge of Products: Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly.</li><li>Systems Thinking: Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues.</li></ul></ul><h3>Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams.</li><li>Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.</li><li>Owns forecasting and account planning on a monthly/quarterly/annual basis.</li><li>Leads a defined sales process for all Rackspace solutions.</li><li>Cultivates new business opportunities for new and/or existing accounts.</li><li>Meets with qualified leads to better understand customer needs and provide proposals.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Requires expanded conceptual knowledge in own job discipline and broadens capabilities.</li><li>Understands key business drivers; uses this understanding to accomplish own work.</li></ul></ul><h3>Skills</h3><ul><ul><li>Able to effectively communicate over the phone, through email, and face-to-face.</li><li>Able to overcome a moderate level of resistance that will be encountered early in the sales process.</li><li>Entrepreneurial mindset.</li><li>Able to communicate the same message in a different way to both technical and business-oriented people.</li><li>Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at once.</li><li>Strong problem-solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor's Degree required; Sales, Marketing, Business or a related field..</li><li>High School Diploma or General Educational Diploma (GED) required.</li></ul></ul><h3>Experience</h3><ul><ul><li>2 - 4 years of B2B sales and customer account management experience required.</li><li>Experience with outbound sales activities required.</li><li>Experience cultivating new business with new and/or existing customers required.</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional domestic/international travel, less than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •       The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •       The anticipated starting pay range for Colorado is 68,700 - 120,890•       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is <i>72,900 – 128,150</i> •       The anticipated starting pay range for California, New York City and Washington is <i>80,200 – 140,910</i>•       Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sales Executive II - San Antonio, TX

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Priority Support Engineer (API) who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>We are looking for an API and Integration Support Engineer to join our team working on innovative technologies for Acronis Cyber Cloud Platform. You will serve as a technical resource to assist our service provider partners with our various integrations and Acronis API. This involves working collaboratively with QA, RnD, and Product Management located globally.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Actively work with partners and customers to answer API- and Platform-related technical questions via email, phone, Forum community, or alternative channels</li>
<li>Learn our API products in depth to be able to answer product knowledge on the fly; provide best practices for implementing API requests and deploying supported SDK products in automation and integration scenarios with Acronis Cyber Platform</li>
<li>Troubleshoot development stand issues related to our API or documentation inconsistencies, perform technical analysis of partner-reported problems and define plan for fixing them</li>
<li>Work closely with the Support, Engineering, Product Management teams to address SP partners’ technical issues related to Cloud platform API, SDK, and other technical integration questions (act as a liaison between the partner and internal Acronis resources)</li>
<li>Implement defect fixes in collaboration with Engineering teams</li>
<li>Create best practice guides and other Support documentation for Acronis Developer Network portal</li>
<li>Under the direction of a higher-level engineer, test software and hardware patches and solutions provided from product development</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum) – Spanish or Portuguese knowledge is a plus.</li>
<li>Experience working at an MSP (Managed Service Provider) or with an MSP as a part of a SaaS organization</li>
<li>Programming experience in Python and/or PHP</li>
<li>Experience in REST and RESTful APIs</li>
<li>Linux/UNIX professional (application and configuration management; RHCSA as a baseline; CLI power user)</li>
<li>Network professional (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Server professional (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer)</li>
<li>Virtualization professional (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Business applications professional (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Excellent analytical, verbal and written communication skills, in addition to excellent customer service skills and the ability to convey technical information easily and accurately</li>
<li>Passion to dig in and resolve complex issues using all available resources</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-KP1</p>

Dallas

Cloud Priority Support Engineer (API)

Apply to Cyber Security Jobs in Texas in companies remotely and near you. New Cyber Security Jobs in Texas added daily.

Job Position and Company	Location	Tags	Posted
Director, Leadership Academy (Hybrid - San Antonio, TX) at Rackspace	Full Time
Director of Global Sales Training and Enablement (Hybrid - San Antonio, TX) at Rackspace	Full Time
Cloud Software Support Specialist at Acronis	Remote Full Time Windows
Sales Executive II - San Antonio, TX at Rackspace	Remote Full Time Manager
Cloud Priority Support Engineer (API) at Acronis	Remote Full Time Windows

Cyber Security Jobs in Texas

8 Cyber Security Jobs in Texas. Page 3 of 1

5 closed cyber security jobs in texas:

Subscribe to the weekly
Cyber Security Jobs Newsletter

Cyber Security Jobs by Category

Cyber Security Jobs in Texas

8 Cyber Security Jobs in Texas. Page 3 of 1

5 closed cyber security jobs in texas:

Subscribe to the weekly Cyber Security Jobs Newsletter

Cyber Security Jobs by Category

Subscribe to the weekly
Cyber Security Jobs Newsletter