Rackspace

<b>Overview</b>We're looking for an Engagement Manager, who will be responsible for managing aspects of our relationship with Elastic Engineering customers.  You must possess customer-facing skills that enable you to represent us well within a customer’s environment, and drive discussions with senior personnel regarding work prioritization, incidents, trade-offs, best practices, and risk management. The right candidate measures important performance indicators and is data-driven.Ideally you have relevant direct customer support experience with at least 3 years at a tech company performing project management using PMI best practices and/or Agile Scrum methodologies, with knowledge of Cloud technologies. If you get a thrill out of working with cutting edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink what is possible. Are you ready? <h3>Responsibilities:</h3><ul><ul><li>Managing customers, aligning business objectives with coordinated service deliveries, and ensure that our customers maximize the value they are seeing from their investment.</li><li>You will be the primary point of contact for one or more customers helping to plan as well as, oversee ongoing operations of our service delivery.</li><li>Working with the customer, by utilizing your project management skills, to put together on-boarding schedules and tasks.</li><li>Providing guidance on how best to utilize our services, provide an escalation point for issues, and help provide reporting to ensure customers’ faith in the service.</li><li>Manages several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program, and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our services provide.</li><li>Create and managing project plans and schedules in conjunction with cloud engineers, and providing updates to customers on progress.</li><li>Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds of active customer engagements.</li><li>Lead the root cause analysis effort with the delivery team, when issues within a customer engagement arise.</li><li>Builds relationships with key individuals within the team, department and organization.</li><li>Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.</li><li>Demonstrates proficiency with Microsoft® and other company supported applications.</li><li>Identifies methods for collecting data, performs data analyses and articulates findings.</li><li>Develops simple models to understand the potential impacts of decisions under various scenarios.</li><li>Prepares and files regulatory correspondence in an organized, concise format and sends documents to regulatory agencies as requested.</li><li>Applies quality standards and ensures accuracy and completeness of individual work outputs.</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Bachelor's Degree in field related to role preferred. At Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.</li><li>Project Management Professional preferred.</li><li>Certified Scrum Master preferred.</li><li>Knowledge of AWS technologies, ideally with AWS Cloud Practitioner certification.</li><li>2 – 4 years of experience, in a tech industry role, performing project management using PMI best practices and/or Agile Scrum methodologies</li><li>Ability to handle multiple competing priorities in a fast-paced environment</li><li>Some experience in writing operating procedures. </li><li>Experience in setting and managing client expectations</li><li>Strong verbal and written communication skills</li><li>Solid experience in filtering and providing date and reports to customer, utilizing PowerPoint and Excel.</li><li>Ability to understand technical problems and translate between non-technical and technical teams.</li><li>Demonstrated customer focus and advocacy</li></ul></ul>#LI-SM6#rackspacetechnology<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Melbourne

Engagement Manager - Elastic Engineering Customers

PRIMARY PURPOSE: Drives the full sales cycle to win and grow strategic accounts for Rackspace. Utilizes industry and strategic knowledge to execute large, complex, strategic, business changing deals. Penetrates and wins customer while also making them a net promoter. Leverages an established network of references to win credibilitySales cycle: ·       Sales cycle: 1- 6+ months • Medium to large Enterprise segment customers.• Customer centric mindset, with the ability to interface with support team on a daily basis.• Moderate to highly complex configurations.• Sells to high-level, up to C-suite management.A minimum 5 years proven track record in the acquisition of new business, ideally within a technology services or consulting company (Cloud experience ideally)Existing experience in building out Enterprise Accounts in Australia, ideally in Professional Services salesAn entrepreneurial attitude to establish and grow your own client base Great communication skills including negotiation, influencing and problem solving mindsetKey to success will be your demonstrated ability to build strong, strategic relationships with clients, based on integrity, trust, and mutual respect. If you want to really contribute to growing business, be recognised and valued for the work you do, this is the right role for you.<h3>KEY ACCOUNTABILITIES:</h3><ul><ul><li>Builds and owns the account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and accounts assigned to them.</li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at named acquisition prospects and strategic accounts.</li><li>In partnership with regional sales manager, finalizes named prospect and account lists, providing input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy (additions will be limited).</li><li>Coordinates with Marketing to select targeted marketing plays to run for named prospects; assists Business Development Reps in executing market/prospect plays.</li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross functional collaboration.</li><li>Collaborates with Service Delivery Managers to proactively identify and invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Builds deep knowledge of customer business goals and industry to position Rackspace’s technology solutions for future growth.</li><li>Conducts targeted prospecting within assigned and named accounts.</li><li>Engages potential client to understand high-level needs and verifies right fit for Rackspace solution and to qualify leads based on set framework.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals (for customers with growth potential).</li><li>Collaborates with prospective customers to select the best solution to meet their needs out of the full product portfolio.</li><li>Recognized as an expert within Rackspace.</li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business.</li><li>Develops and delivers innovative strategies that benefit customers and/or clients.</li><li>Leads major business projects which impact a region or entire function.</li><li>Contributes to the development of annual organizational objectives/priorities.</li></ul></ul><h3>KEY PERFORMANCE INDICATORS</h3><ul><ul><li>Meets or exceeds sales targets.</li><li>Meets or exceeds pipeline targets.</li><li>Ensures documentation necessary for the deal is properly maintained and updated and provides leadership updates on status, resources, and financial information.</li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.</li></ul></ul><h3>PERSON SPECIFICATIONS: Knowledge/skills/abilities</h3><ul><ul><li>Business knowledge to understand customer needs and strategy and apply the value of Rackspace solutions to their specific situation.</li><li> Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.</li><li>Must have the business connections to gain access to new customers through self-directed referrals and customer penetration activities.</li><li>May be regarded as the expert in their particular job family.</li><li>Requires in-depth expertise and/or breadth of knowledge of own job family and of other job families within the job function.</li><li>Able to anticipate business and industry issues and recommend new and innovative approaches to respond.</li><li>Able to communicate the same message in a different way to both technical and business oriented people. Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at the same time.</li><li>Strong problem solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>EXPERIENCE</h3><ul><ul><li>Requires B2B sales experience in Managed or Public Cloud Hosting industry.</li><li>3+ years of experience selling Cloud services in emerging technology including data, cloud-native development, security, professional services for Public Cloud.</li><li>Proven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes, and selling innovative technologies to medium and large organizations</li><li>Successful acquisition sales experience, incorporating value/service solution selling in upper SMB or Enterprise customers</li><li>Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.</li><li>Documented success in closing revenue generating business and successful history working under a quota required.</li><li>Previous strategic selling experience required.</li><li>Bachelor's Degree in Sales, Marketing, Business or a related field preferred.</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sales Executive

Triskele Labs

<p>The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network.</p><p> In addition to raising threats as tickets for clients, you will also be responsible for assisting with monthly reporting, procedure and workflow development. The Level 1 SOC Analyst is the frontline of the SOC and responsible for catching the bad guys before they can compromise a client network.</p><p> A day in the life of a Level 1 SOC Analyst includes:</p><ul> <li>Monitor client computer networks for security issues on a 24x7x365 Rotating Roster.</li> <li>Investigate security threats, security breaches and other cyber security incidents.</li> <li>Operate software to protect systems and information infrastructure including SIEM, SOAR and Vulnerability Management platforms</li> <li>Operate the centralised Service Desk function and act as a fist point of contact via the 1300 number.</li> <li>Raise Critical and High alerts with clients via SMS and phone following Escalation procedures.</li> <li>In accordance with Change Management Procedures, install security measures to mitigate confirmed security threats.</li> <li>Document confirmed security threats and breaches and assess where possible the damage they cause.</li> <li>Prepares monthly service management and other service reports as required</li> <li>Regularly review and maintain all client software configurations used to provide the contracted DefenceShield services and where required update these within the relevant Document Management system that records for future reference each configuration parameter and value that has been</li> <li>Verify (through testing) that any software tools, used as part of performing your role within a client environment, works as intended and produces the results as expected.</li> <li>Stay current on IT security trends and news.</li> <li>Assist to develop company-wide best practices for IT security.</li> <li>Research security enhancements and make recommendations to management.</li> <li>Stay up to date on information security standards.</li> </ul><p>Triskele Labs are an equal opportunity employer and this position is open to all genders, nationalities and races. </p><p>You will be required to participate in the 24x7x365 roster, working in our SOC in South Melbourne.</p><p><strong>Requirements</strong></p><p>As you will be the front line of the SOC, you will be required to have excellent soft skills and the ability to work collaboratively with clients. You will hold an Advanced Certification in Cybersecurity and have exceptional knowledge of cybersecurity practices, especially Security Operations. </p><p>You will continually be learning cybersecurity and on the forefront of threats and what is happening in the industry. Importantly, you will be required to:</p><ul> <li>Maintain an awareness of all work that has been assigned.</li> <li>Maintain an awareness of the delivery expectations in relation to time and cost of all assigned work.</li> <li>Strictly adhere to Company Standards, Guidelines, Procedures, Processes and Policies.</li> <li>Use approved Triskele Labs Company templates and style guides for deliverables.</li> <li>Bring to the Security Operations Manager’s attention as soon as it becomes known, if there is a problem with the way in which a work assignment / deliverable is expected to be met and suggest an alternative solution.</li> <li>Bring to the Security Operations Manager's attention, as soon as it becomes known, if the expected completion date of a work assignment/deliverable cannot be met.</li> <li>Bring to the Security Operations Manager's attention any issues impacting personal effectiveness.</li> <li>Ensure documentation is held in the appropriate Triskele Labs Document Management System.</li> <li>Record time correctly in the Time Recording System on a daily basis.</li> <li>Hold a shift hand over meeting with the outgoing Security Analyst Level 1 at the start of each shift and update all relevant information into the Shift hand over document at the end of each shift.</li> <li>Attend and participate in team meetings as requested by the Security Operations Manager.</li> <li>Other activities as directed by Security Operations Manager.</li> </ul><p>It is important to note you will be required to complete your CompTIA CySA+ certification within your first 3 months and your Security Blue Team Blue Team Level 1 Certification (Standard) within your first 4 months. In addition, you will be required to conduct at least one (1) Blue Team Online Lab per month.</p><p><strong>Benefits</strong></p><p>Triskele Labs have worked since October 2014 to build an inclusive team culture. We believe in information sharing and ensuring all team members feel part of the team, including those on shift. We look after our team not just through salaries, but also ongoing training. </p><p>Outside of salaries paid, Triskele Labs provide the following for all Level 1 SOC Analysts:</p><ul> <li>Blue Team Labs Online Account</li> <li>CySA+ Training and Exam</li> <li>Security Blue Team Blue Team Level 1 Certification (Standard) Course and Exam</li> <li>5 weeks annual leave per year</li> <li>Day of Birthday Leave</li> <li>Day of Doona Day Leave</li> <li>Access to our Employee Assistance Program</li> <li>Access to our Perkbox benefits and rewards platform</li> <li>Social Activities</li> </ul><p>In addition, there will be opportunities for appropriately skilled analysts to move through the ranks as our team continues to grow. We believe in promoting from within.</p>

Level 1 Security Analyst

<p>The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network.</p><p> In addition to raising threats as tickets for clients, you will also be responsible for assisting with monthly reporting, procedure and workflow development. The Level 1 SOC Analyst is the frontline of the SOC and responsible for catching the bad guys before they can compromise a client network.</p><p> A day in the life of a Level 1 SOC Analyst includes:</p><ul> <li>Monitor client computer networks for security issues on a 24x7x365 Rotating Roster.</li> <li>Investigate security threats, security breaches and other cyber security incidents.</li> <li>Operate software to protect systems and information infrastructure including SIEM, SOAR and Vulnerability Management platforms</li> <li>Operate the centralised Service Desk function and act as a fist point of contact via the 1300 number.</li> <li>Raise Critical and High alerts with clients via SMS and phone following Escalation procedures.</li> <li>In accordance with Change Management Procedures, install security measures to mitigate confirmed security threats.</li> <li>Document confirmed security threats and breaches and assess where possible the damage they cause.</li> <li>Prepares monthly service management and other service reports as required</li> <li>Regularly review and maintain all client software configurations used to provide the contracted DefenceShield services and where required update these within the relevant Document Management system that records for future reference each configuration parameter and value that has been</li> <li>Verify (through testing) that any software tools, used as part of performing your role within a client environment, works as intended and produces the results as expected.</li> <li>Stay current on IT security trends and news.</li> <li>Assist to develop company-wide best practices for IT security.</li> <li>Research security enhancements and make recommendations to management.</li> <li>Stay up to date on information security standards.</li> </ul><p>Triskele Labs are an equal opportunity employer and this position is open to all genders, nationalities and races. </p><p>You will be required to participate in the 24x7x365 roster, working in our SOC in South Melbourne.</p><p><strong>Requirements</strong></p><p>As you will be the front line of the SOC, you will be required to have excellent soft skills and the ability to work collaboratively with clients. You will hold an Advanced Certification in Cybersecurity and have exceptional knowledge of cybersecurity practices, especially Security Operations. </p><p>You will continually be learning cybersecurity and on the forefront of threats and what is happening in the industry. Importantly, you will be required to:</p><ul> <li>Maintain an awareness of all work that has been assigned.</li> <li>Maintain an awareness of the delivery expectations in relation to time and cost of all assigned work.</li> <li>Strictly adhere to Company Standards, Guidelines, Procedures, Processes and Policies.</li> <li>Use approved Triskele Labs Company templates and style guides for deliverables.</li> <li>Bring to the Security Operations Manager’s attention as soon as it becomes known, if there is a problem with the way in which a work assignment / deliverable is expected to be met and suggest an alternative solution.</li> <li>Bring to the Security Operations Manager's attention, as soon as it becomes known, if the expected completion date of a work assignment/deliverable cannot be met.</li> <li>Bring to the Security Operations Manager's attention any issues impacting personal effectiveness.</li> <li>Ensure documentation is held in the appropriate Triskele Labs Document Management System.</li> <li>Record time correctly in the Time Recording System on a daily basis.</li> <li>Hold a shift hand over meeting with the outgoing Security Analyst Level 1 at the start of each shift and update all relevant information into the Shift hand over document at the end of each shift.</li> <li>Attend and participate in team meetings as requested by the Security Operations Manager.</li> <li>Other activities as directed by Security Operations Manager.</li> </ul><p>It is important to note you will be required to complete your CompTIA CySA+ certification within your first 3 months and your Security Blue Team Blue Team Level 1 Certification (Standard) within your first 4 months. In addition, you will be required to conduct at least one (1) Blue Team Online Lab per month.</p><p><strong>Benefits</strong></p><p>Triskele Labs have worked since October 2014 to build an inclusive team culture. We believe in information sharing and ensuring all team members feel part of the team, including those on shift. We look after our team not just through salaries, but also ongoing training. Outside of salaries paid, Triskele Labs provide the following for all Level 1 SOC Analysts:</p><ul> <li>Blue Team Labs Online Account</li> <li>CySA+ Training and Exam</li> <li>Security Blue Team Blue Team Level 1 Certification (Standard) Course and Exam</li> <li>5 weeks annual leave per year</li> <li>Day of Birthday Leave</li> <li>Day of Doona Day Leave</li> <li>Access to our Employee Assistance Program</li> <li>Social Activities</li> </ul><p>In addition, there will be opportunities for appropriately skilled analysts to move through the ranks as our team continues to grow. We believe in promoting from within.</p>

We are looking to hire a passionate, creative and curious Senior Cloud Engineer with the ability to solve complex problems. This role will help drive the development of a variety of projects for our customers, including new development and the deployment of new cloud infrastructure and applications. You will be part of a team designing, automating, and deploying cloud native services on behalf of our customers to AWS. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We know and understand DevOps. We help build and create automation that enables our customers to save time and other resources.  If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.Please note that this position can be remote working anywhere in Australia. <h3>What you’ll be doing:</h3><ul><ul><li>Creating well-designed, documented, and tested software and infrastructure solutions in AWS that meet customer requirements</li><li>Writing infrastructure as code (CloudFormation, Terraform, CDK)</li><li>Building E2E pipelines to enable CI/CD for new and existing solutions</li><li>Serving as a technical mentor to other engineers</li><li>Serving as escalation for AWS environment troubleshooting</li><li>Identifying and addressing bugs, deficiencies, and performance bottlenecks</li><li>Participating in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code</li><li>Leading and presenting technology discussions to client</li><li>Helping to determine technical feasibility of solutions for business requirements</li><li>Remaining up to date on emerging technologies and architecture and propose ways to use them in current and upcoming projects</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Advanced expertise of common AWS services (EC2, IAM, RDS, S3, VPC, CloudWatch CloudFormation etc.) </li><li>Proficient in networking, know the OSI Model and networking services (Transit Gateway , Route53, Direct Connect, PrivateLink, SGs, NACLs, AWS Firewall, Squid Proxy, Load Balancers)</li><li>Experience with AWS Serverless services (Lambda, DynamoDB, Step Functions)</li><li>Experience with distributed version control systems (GitHub)</li><li>Experience with CD tools (Jenkins, AWS CodeBuild)</li><li>Experience with configuration tooling (Ansible)</li><li>Extensive experience with writing CloudFormation and CDK </li><li>Able to comfortably lead team and customer technical and demo sessions</li><li>Experience leading and mentoring engineers</li><li>Experience in performance management of database engines (MySQL, MSSQL, Postgres, DynamoDB, MongoDB, ElasticSearch)</li><li>Experience with any of the following Python, Typescript, Go</li><li>2 to 3 industry recognized certifications (AWS, RedHat, etc)</li></ul></ul>#LI-Remote#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Cloud Engineer (AWS)

PRIMARY PURPOSE: Drives the full sales cycle to win and grow strategic accounts for Rackspace. Utilizes industry and strategic knowledge to execute large, complex, strategic, business changing deals. Penetrates and wins customer while also making them a net promoter. Leverages an established network of references to win credibilitySales cycle: 6 - 24 Months.• Medium to large Enterprise segment customers.• Customer centric mindset, with the ability to interface with support team on a daily basis.• Moderate to highly complex configurations.• Sells to high-level, up to C-suite management.Successful candidates will most likely have6 - 9 years B2B technology sales experience ideally selling managed/professional services Hyperscaler experience and selling innovative technology solutions to medium and large organizationsProven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes Successful acquisition sales experience, incorporating value/service selling   <h3>KEY ACCOUNTABILITIES:</h3><ul><ul><li>Builds and owns the account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and accounts assigned to them.</li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at named acquisition prospects and strategic accounts.</li><li>In partnership with regional sales manager, finalizes named prospect and account lists, providing input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy (additions will be limited).</li><li>Coordinates with Marketing to select targeted marketing plays to run for named prospects; assists Business Development Reps in executing market/prospect plays.</li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross functional collaboration.</li><li>Collaborates with Service Delivery Managers to proactively identify and invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Builds deep knowledge of customer business goals and industry to position Rackspace’s technology solutions for future growth.</li><li>Conducts targeted prospecting within assigned and named accounts.</li><li>Engages potential client to understand high-level needs and verifies right fit for Rackspace solution and to qualify leads based on set framework.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals (for customers with growth potential).</li><li>Collaborates with prospective customers to select the best solution to meet their needs out of the full product portfolio.</li><li>Recognized as an expert within Rackspace.</li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business.</li><li>Develops and delivers innovative strategies that benefit customers and/or clients.</li><li>Leads major business projects which impact a region or entire function.</li><li>Contributes to the development of annual organizational objectives/priorities.</li></ul></ul><h3>KEY PERFORMANCE INDICATORS</h3><ul><ul><li>Meets or exceeds sales targets.</li><li>Meets or exceeds pipeline targets.</li><li>Ensures documentation necessary for the deal is properly maintained and updated and provides leadership updates on status, resources, and financial information.</li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.</li></ul></ul><h3>PERSON SPECIFICATIONS: Knowledge/skills/abilities</h3><ul><ul><li>Business knowledge to understand customer needs and strategy and apply the value of Rackspace solutions to their specific situation.</li><li> Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.</li><li>Must have the business connections to gain access to new customers through self-directed referrals and customer penetration activities.</li><li>May be regarded as the expert in their particular job family.</li><li>Requires in-depth expertise and/or breadth of knowledge of own job family and of other job families within the job function.</li><li>Able to anticipate business and industry issues and recommend new and innovative approaches to respond.</li><li>Able to communicate the same message in a different way to both technical and business oriented people. Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at the same time.</li><li>Strong problem solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>EXPERIENCE</h3><ul><ul><li>Requires B2B sales experience in Managed or Cloud Hosting industry.</li><li>6 - 9 years of experience selling technical products, software, or SaaS in a B2B environment.</li><li>Proven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes, and selling innovative technologies to medium and large organizations</li><li>Successful acquisition sales experience, incorporating value/service selling in business or marketing required.</li><li>Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.</li><li>Documented success in closing revenue generating business and successful history working under a quota required.</li><li>Previous strategic selling experience required.</li><li>Bachelor's Degree in Sales, Marketing, Business or a related field required.</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Enterprise Sales Executive - Public Cloud

PRIMARY PURPOSE: Drives the full sales cycle to win and grow strategic accounts for Rackspace. Utilizes industry and strategic knowledge to execute large, complex, strategic, business changing deals. Penetrates and wins customer while also making them a net promoter. Leverages an established network of references to win credibilitySales cycle: 6 - 24 Months.• Medium to large Commercial - Enterprise segment customers.• Customer centric mindset, with the ability to interface with support team on a daily basis.• Moderate to highly complex configurations.• Sells to high-level, up to C-suite management.• Technology sales experience ideally selling managed/professional services • Hyperscaler experience<h3>KEY ACCOUNTABILITIES:</h3><ul><ul><li>Builds and owns the account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and accounts assigned to them.</li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at named acquisition prospects and strategic accounts.</li><li>In partnership with regional sales manager, finalizes named prospect and account lists, providing input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy (additions will be limited).</li><li>Coordinates with Marketing to select targeted marketing plays to run for named prospects; assists Business Development Reps in executing market/prospect plays.</li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross functional collaboration.</li><li>Collaborates with Service Delivery Managers to proactively identify and invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Builds deep knowledge of customer business goals and industry to position Rackspace’s technology solutions for future growth.</li><li>Conducts targeted prospecting within assigned and named accounts.</li><li>Engages potential client to understand high-level needs and verifies right fit for Rackspace solution and to qualify leads based on set framework.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals (for customers with growth potential).</li><li>Collaborates with prospective customers to select the best solution to meet their needs out of the full product portfolio.</li><li>Recognized as an expert within Rackspace.</li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business.</li><li>Develops and delivers innovative strategies that benefit customers and/or clients.</li><li>Leads major business projects which impact a region or entire function.</li><li>Contributes to the development of annual organizational objectives/priorities.</li></ul></ul><h3>KEY PERFORMANCE INDICATORS</h3><ul><ul><li>Meets or exceeds sales targets.</li><li>Meets or exceeds pipeline targets.</li><li>Ensures documentation necessary for the deal is properly maintained and updated and provides leadership updates on status, resources, and financial information.</li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.</li></ul></ul><h3>PERSON SPECIFICATIONS: Knowledge/skills/abilities</h3><ul><ul><li>Business knowledge to understand customer needs and strategy and apply the value of Rackspace solutions to their specific situation.</li><li> Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.</li><li>Must have the business connections to gain access to new customers through self-directed referrals and customer penetration activities.</li><li>May be regarded as the expert in their particular job family.</li><li>Requires in-depth expertise and/or breadth of knowledge of own job family and of other job families within the job function.</li><li>Able to anticipate business and industry issues and recommend new and innovative approaches to respond.</li><li>Able to communicate the same message in a different way to both technical and business oriented people. Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at the same time.</li><li>Strong problem solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>EXPERIENCE</h3><ul><ul><li>Requires B2B sales experience in Managed or Cloud Hosting industry.</li><li>6 + years of experience selling technical products, software, or SaaS in a B2B environment.</li><li>Proven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes, and selling innovative technologies to medium and large organizations</li><li>Successful acquisition sales experience, incorporating value/service selling in business or marketing required.</li><li>Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.</li><li>Documented success in closing revenue generating business and successful history working under a quota required.</li><li>Previous strategic selling experience required.</li><li>Bachelor's Degree in Sales, Marketing, Business or a related field required.</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Account Executive (Public Cloud)

Account Executive

Apply to Cyber Security Jobs in Melbourne in companies remotely and near you. New Cyber Security Jobs in Melbourne added daily.

Job Position and Company	Location	Tags	Posted
Enterprise Sales Executive - Public Cloud at Rackspace	Full Time Manager
Account Executive (Public Cloud) at Rackspace	Full Time Manager
Account Executive at Rackspace	Full Time Manager

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Engagement Manager - Elastic Engineering Customers at Rackspace	Full Time Manager
Sales Executive at Rackspace	Full Time Manager Consulting
Level 1 Security Analyst at Triskele Labs	Full Time Blue Team Soc Analyst Comptia Analyst
Level 1 Security Analyst at Triskele Labs	Full Time Blue Team Soc Analyst Comptia Analyst
Senior Cloud Engineer (AWS) at Rackspace	Remote Full Time

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