Rackspace

Job Summary: The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.  Work Location: Onsite-Elk Grove Village, IL <h3>Key Responsibilities: </h3><ul><ul><li>Responsible for monitoring and prioritizing an internal ticketing system to provide customer support</li><li>Provide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes</li><li>Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting</li><li>Installation or removal of fiber or copper cabling.  Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Installation of network device hardware including switches, firewalls, load-balancers and security appliances</li><li>Installation of hardware on storage devices including DAS and NAS arrays</li><li>Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum 1-year experience working in a data center environment or equivalent technology background </li><li>Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 1-year experience in a customer service-oriented position preferred</li><li>High School Diploma or equivalent is required</li><li>Strong understanding of storage RAID configurations and requirements</li><li>Ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends.</li><li>Must be able to lift 50 lbs. overhead</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul><h3>Federal Investigation</h3><ul><ul><li>This role will be supporting our Federal Customers and new hires will undergo an investigation from the US Government.</li><li>US Citizenship is required.</li></ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Elk Grove Village

DC Ops Technician II

Job Summary: Ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support. Work Location: Onsite Elk Grove Village, IL<h3>Key Responsibilities: </h3><ul><ul><li>Manage and process internal tickets (with limited supervision). </li><li>Process equipment returning to secured inventory stockroom. </li><li>Execute physical movements of inventory. </li><li>Participate in regularly schedule inventory-related meetings. </li><li>Assist in training of new and existing controllers. </li><li>Stock materials following industry handling standards. </li><li>Process hard drives containing data through the drive wiping and destruction processes. </li><li>Complete all shipping and receiving documentation. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>High school diploma or equivalent required.</li><li>0-2 years of experience or ability to show familiarity with inventory industry standards. </li><li>Able to work a flexible schedule within a fast-paced, high-pressure environment. </li><li>Familiarity with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization. </li><li>Familiarity with electronic and computer components is a plus. </li><li>Basic knowledge of integrated inventory control system. </li><li>Basic knowledge of the cycle counting process. </li><li>Basic shipping and receiving experience.</li><li>Able to lift 60 lbs. overhead. </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Inventory Control Specialist I - US (Elk Grove, IL)

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% uptimeThis role is the makes up the core support of our data centers.  The main responsibility will be the upkeep and maintenance of our data center.  Work is performed through a ticketing system which often include break fix and maintenances.  Responsibilities also include general data center upkeep like 5S standards, monthly audits of metrics/KPIs<h3>Responsibilities</h3><ul><ul><li>Utilize custom monitoring software and internal ticketing system to provide customer support</li><li>Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components</li><li>Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies</li><li>Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration to include troubleshooting of login, password and connectivity issues</li><li>Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers</li><li>Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances</li><li>Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays</li><li>Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required</li><li>Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Provide technical communication relating to customer configurations in a concise, professional manner</li><li>Adhere to company security policies and procedures, including health and safety and local governing requirements as directed</li><li>Execute and maintain meticulous 5S and housekeeping practices</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations</li><li>Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting</li><li>Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required</li><li>Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment</li><li>Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events</li><li>All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method</li><li>All customer interactions, both internal and external, are conducted in a manner that delights customers</li><li>Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date</li><li>All areas of responsibility are clean and organized with specific areas designated for all moveable items</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred</li><li>Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred</li><li>Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends</li><li>Must be able to prioritize work in a fast paced, high pressure environment</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software</li><li>Must be able to lift 50 lbs over head</li><li>Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)</li><li>Success in the role requires the following personal qualities:Effective CommunicatorSelf StarterTeam PlayerWelcomes FeedbackAbility to Identify ProblemsSolicits input from others when making decisions</li></ul></ul><h3>Experience</h3><ul><ul><li>Minimum 1-year experience working in a data center environment or equivalent technology background required</li><li>Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 1-year experience in a customer service oriented position preferred</li><li>Remote connectivity tool: Putty, RDP, SSH</li></ul></ul><h3>Nice to Have</h3><ul><ul><li> &gt;1 year data center experience</li><li> Familiarity with enterprise level netowkring</li><li> Experience with Dell/HP servers</li><li> Experience with Cisco switches/Firewalls/Routers</li><li> Experience with EMC storage</li><li> Certifications, A+, Net+, any cisco/windows cert</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act, New York City Pay Transparency Act, Washington Pay Transparceny Act and California Pay Transparency Act. This applies only to individuals working in the state of Colorado, Washington, California and New York City. The anticipated starting pay range of Colorado, California, Washington and New York City applicants for this role is $58,200-$77,600for CO and $63,500-$85,000 for NYC, WA and CA. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C9289594e631b4d9ba92c08dad95ad76f%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638061281448911773%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=acoFB7XqyigIIzFtP2%2BOXETRWVTlzHrru8APge6t6Sc%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Chicago

DC Ops Technician I- US

Acronis

Acronis is looking for a regional Demand Gen manager to join our Digital Marketing Team. In this role, you will be responsible for formulating and driving regional marketing programs supporting our Americas market. You should be well versed in all aspects of marketing including, but not limited to, paid search, display, content syndication, digital media buys, and more. Your goal will be to drive awareness, engagement, and conversion for Acronis’s solution portfolio within the region. Success will be determined through lead acquisition and conversion rate optimization. Experience with testing and global search engines and social platforms required.
This work will include coordinating activity between internal Acronis teams and external vendors. You must be capable of managing various stakeholders, setting expectations, and educating peers, while both developing strategies and rolling up your sleeves to implement them. This role reports to the Senior Digital Media Manager, Paid Media.
You will be expected to have an excellent understanding of current best practices, as well as where the digital marketing industry is headed. You should be a persuasive communicator, helping regional teams understand the success requirements and opportunities this work provides.
WHAT YOU'LL DO
Regional Research and Strategy
<ul>
<li>Develop detailed marketing analysis for each sub-region within the Americas</li>
<li>Create reference guides for relevant publications, commonly-used terms, websites, and communities for Acronis’s consumer, corporate, and IT service provider audiences</li>
<li>Maintain, grow, and document relationships with key vendors in your region</li>
</ul>
Campaign marketing
<ul>
<li>Formulate and drive regional campaign marketing plans that drive awareness, engagement, and conversion for Acronis’s solution portfolio</li>
<li>Partner with regional marketing teams to provide the expansion of global campaigns and consistency of outcomes in the region, serve as a liaison between Regional Marketing managers and Campaigns/Digital Media teams, be a facilitator for alignment</li>
<li>Analyze and report on the results of the campaigns</li>
<li>Collaborate and develop strong working relationships with cross functional teams across the global marketing and the digital media organizations (Product Marketing, Global Marketing, Communications, PR, Sales) to reach maximum effect from the campaign</li>
<li>Manage top-down forecasts and budget for your campaigns in connection to quarterly and annual plans</li>
<li>Measure and optimize marketing funnel and programs. Take accountability for budget, resource allocation, and performance to plan against defined metrics</li>
<li>Drive marketing innovation and creativity. This role requires you to champion your audience and actively apply audience insights and marketing analytics to deliver plans that achieve business targets and audience goals</li>
<li>Stay up to date on industry/market trends as well as competitor activity</li>
</ul>
Digital marketing
<ul>
<li>Support the global digital strategy within the Americas region to increase the number of high-quality leads</li>
<li>Assist in developing and managing marketing campaign strategies for all digital marketing initiatives (SEO, SEM, content development &amp; marketing, website, paid advertising, social media, and others)</li>
<li>Leverage local digital media channels, research and audit proper vendors, manage documentation, and lead activity internally or through vendors.</li>
<li>Build, track and document lead flow for digital media efforts through the CRM (Salesforce). Includes creation of CRM campaigns, confirmation of lead mapping from Marketo, and tracking / escalating a lead’s journey through the sales funnel (lead to MQL to opportunity and close) in partnership with regional and campaign marketing teams.</li>
<li>Analyze and report on the results of the digital marketing channels. Recommend strategic and tactical changes to increase return on investment (ROI)</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor’s degree and a minimum of 5 years of experience running successful paid media campaigns in a B2B environment</li>
<li>Experience work with Google, Bing, Youtube, Facebook, Twitter, LinkedIn, Other Local Platforms.</li>
<li>Knowledge of digital marketing best practices (PPC, SEO, Email, Programmatic Display, Social) and proven understanding of marketing strategy and the marketing funnel</li>
<li>Strong reporting skills and metric-minded behavior</li>
<li>Understanding of common tools, such as Google Analytics, Google Ads, Bing Ads, Facebook Business Manager, LinkedIn Campaigns Manager, and other management and reporting tools.</li>
<li>Fluent in both spoken and written English</li>
<li>Conversational+ in both spoken and written Spanish</li>
<li>Strong verbal and written communication skills</li>
<li>Experience in cyber security a plus, but not required</li>
<li>Deep understanding of B2B marketing, with Business Applications (SalesForce and Marketo) a requirement</li>
<li>Proven record of translating internal business language to consumer and business-facing external messaging</li>
<li>Possibility of frequent business trips internationally</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  Enhanced by AI technologies and blockchain-based data authentication, this all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MK1

Regional Demand Gen Manager, Americas

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Inside Sales Representative who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Cloud Inside Sales Representative, you will drive the end-to-end sales process for signing new Service Providers to resell Acronis Data Cloud services across NAM. You will foster relationships and use your exceptional influencing skills across c-level executives, partners and distributors to drive qualifying leads, develop new business and expand revenue. You will work alongside passionate and dynamic sales, marketing and enablement teams from all over the world who are dedicated to your development and success through our onboarding and ongoing training program.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Attract new partners to sell Acronis services to existing customer base of the partner</li>
<li>Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport, providing technical information and explanations</li>
<li>Close new sales/accounts by answering telephone, email inquiries, verifying and entering information</li>
<li>Actively solicit for all leads and direct sales opportunities, referring leads as appropriate, and updates all sales opportunities into Salesforce </li>
<li>Daily engagement with Acronis distributors</li>
</ul>
 WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Minimum 1-3 years of experience where end to end sales was the main activity with consistent record of selling software services; previous experience within the security space and fast-growing company highly valued</li>
<li>Knowledge of and passion for the security space with ability to build beneficial, positive  relationships with customers and partners</li>
<li>Strong closing skills and track record of success in quota-driven environment; experience and/or comfort with cold calling preferred</li>
<li>Ability to effectively articulate product’s different features and answers any questions customers might have</li>
<li>Customer-centric thinker with high level of discipline and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities</li>
<li>Business level fluency in English required to collaborate across global teams</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
*Please submit your resume and application in English
 WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
 #LI-CW1

Cloud Inside Sales Representative

Apply to Cyber Security Jobs in Illinois in companies remotely and near you. New Cyber Security Jobs in Illinois added daily.

Job Position and Company	Location	Tags	Posted
DC Ops Technician II at Rackspace	Full Time Windows
Inventory Control Specialist I - US (Elk Grove, IL) at Rackspace	Full Time
DC Ops Technician I- US at Rackspace	Remote Full Time Windows
Regional Demand Gen Manager, Americas at Acronis	Remote Full Time Audit Manager
Cloud Inside Sales Representative at Acronis	Remote Full Time

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