Rackspace

<b>** Elk Grove, IL Location</b><b>Job Summary:</b> The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.  <b>Work Location: </b>Onsite-Elk Grove Village, IL <h3>Key Responsibilities: </h3><ul><ul><li>Responsible for monitoring and prioritizing an internal ticketing system to provide customer support</li><li>Provide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes</li><li>Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting</li><li>Installation or removal of fiber or copper cabling.  Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Installation of network device hardware including switches, firewalls, load-balancers and security appliances</li><li>Installation of hardware on storage devices including DAS and NAS arrays</li><li>Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum 5-year experience working in a data center environment or equivalent technology background </li><li>Minimum 5-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 5-year experience in a customer service-oriented position preferred</li><li>High School Diploma or equivalent is required</li><li>Strong understanding of storage RAID configurations and requirements</li><li>Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred</li><li>Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert </li><li>Logic IDS preferred</li><li>Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches and ASR series routers preferred</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems, EMC VMAX and VNX SAN systems preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend</li><li>Must be able to prioritize work in a fast paced, high pressure environment</li><li>Must have experience participating in root cause analysis investigations</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software</li><li>Success in the role requires the following personal qualities:</li><li>Strong Communicator</li><li>Requires little supervision</li><li>Effectively collaborates with others in a team setting</li><li>Takes meaningful actions to address feedback</li><li>Ability to solve problems</li><li>Understands the full scope prior to making decisions</li><li>Ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends.</li><li>Must be able to lift 50 lbs. overhead</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Elk Grove Village

DC Ops Technician II- US Elk Grove Village, IL

<b>** This is for 1st shift Mon-Fri</b><b>** Elk Grove, IL Location</b><b>Job Summary:</b> The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.  <b>Work Location: </b>Onsite-Elk Grove Village, IL <h3>Key Responsibilities: </h3><ul><ul><li>Responsible for monitoring and prioritizing an internal ticketing system to provide customer support</li><li>Provide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes</li><li>Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting</li><li>Installation or removal of fiber or copper cabling.  Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Installation of network device hardware including switches, firewalls, load-balancers and security appliances</li><li>Installation of hardware on storage devices including DAS and NAS arrays</li><li>Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum 5-year experience working in a data center environment or equivalent technology background </li><li>Minimum 5-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 5-year experience in a customer service-oriented position preferred</li><li>High School Diploma or equivalent is required</li><li>Strong understanding of storage RAID configurations and requirements</li><li>Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred</li><li>Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert </li><li>Logic IDS preferred</li><li>Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches and ASR series routers preferred</li><li>Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems, EMC VMAX and VNX SAN systems preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend</li><li>Must be able to prioritize work in a fast paced, high pressure environment</li><li>Must have experience participating in root cause analysis investigations</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software</li><li>Success in the role requires the following personal qualities:</li><li>Strong Communicator</li><li>Requires little supervision</li><li>Effectively collaborates with others in a team setting</li><li>Takes meaningful actions to address feedback</li><li>Ability to solve problems</li><li>Understands the full scope prior to making decisions</li><li>Ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends.</li><li>Must be able to lift 50 lbs. overhead</li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul>#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

DC Ops Technician III- US (Chicago)

<b>Job Summary:</b> The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.  <b>Work Location: </b>Onsite-Elk Grove Village, IL <h3>Key Responsibilities: </h3><ul><ul><li>Responsible for monitoring and prioritizing an internal ticketing system to provide customer support</li><li>Provide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes</li><li>Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server</li><li>Simple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting</li><li>Installation or removal of fiber or copper cabling.  Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling</li><li>Installation of network device hardware including switches, firewalls, load-balancers and security appliances</li><li>Installation of hardware on storage devices including DAS and NAS arrays</li><li>Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum 1-year experience working in a data center environment or equivalent technology background </li><li>Minimum 1-year experience or ability to show familiarity with building, repairing or upgrading hardware components required</li><li>Minimum 1-year experience in a customer service-oriented position preferred</li><li>High School Diploma or equivalent is required</li><li>Strong understanding of storage RAID configurations and requirements</li><li>Ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends.</li><li>Must be able to lift 50 lbs. overhead</li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul><h3>Federal Investigation</h3><ul><ul><li>This role will be supporting our Federal Customers and new hires will undergo an investigation from the US Government.</li><li>US Citizenship is required.</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

DC Ops Technician II

<b>Job Summary:</b> Ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support. <b>Work Location: </b>Onsite Elk Grove Village, IL<h3>Key Responsibilities: </h3><ul><ul><li>Manage and process internal tickets (with limited supervision). </li><li>Process equipment returning to secured inventory stockroom. </li><li>Execute physical movements of inventory. </li><li>Participate in regularly schedule inventory-related meetings. </li><li>Assist in training of new and existing controllers. </li><li>Stock materials following industry handling standards. </li><li>Process hard drives containing data through the drive wiping and destruction processes. </li><li>Complete all shipping and receiving documentation. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>High school diploma or equivalent required.</li><li>0-2 years of experience or ability to show familiarity with inventory industry standards. </li><li>Able to work a flexible schedule within a fast-paced, high-pressure environment. </li><li>Familiarity with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization. </li><li>Familiarity with electronic and computer components is a plus. </li><li>Basic knowledge of integrated inventory control system. </li><li>Basic knowledge of the cycle counting process. </li><li>Basic shipping and receiving experience.</li><li>Able to lift 60 lbs. overhead. </li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Inventory Control Specialist I - US (Elk Grove, IL)

<b>Job Summary:</b> Ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support. <b>Work Location: </b>Onsite Elk Grove Village, IL<h3>Key Responsibilities: </h3><ul><ul><li>Manage and process internal tickets (with limited supervision). </li><li>Process equipment returning to secured inventory stockroom. </li><li>Execute physical movements of inventory. </li><li>Participate in regularly schedule inventory-related meetings. </li><li>Assist in training of new and existing controllers. </li><li>Stock materials following industry handling standards. </li><li>Process hard drives containing data through the drive wiping and destruction processes. </li><li>Complete all shipping and receiving documentation. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>High school diploma or equivalent required.</li><li>0-2 years of experience or ability to show familiarity with inventory industry standards. </li><li>Able to work a flexible schedule within a fast-paced, high-pressure environment. </li><li>Familiarity with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization. </li><li>Familiarity with electronic and computer components is a plus. </li><li>Basic knowledge of integrated inventory control system. </li><li>Basic knowledge of the cycle counting process. </li><li>Basic shipping and receiving experience.</li><li>Able to lift 60 lbs. overhead. </li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></ul></ul>#LI-STORM#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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Job Position and Company	Location	Tags	Posted
DC Ops Technician II- US Elk Grove Village, IL at Rackspace	Full Time Windows
DC Ops Technician III- US (Chicago) at Rackspace	Full Time Windows
DC Ops Technician II at Rackspace	Full Time Windows
Inventory Control Specialist I - US (Elk Grove, IL) at Rackspace	Full Time
Inventory Control Specialist I - US (Elk Grove, IL) at Rackspace	Full Time

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