Gojek

<b>About the Role </b>As a GTM Lead for the Merchant Lending team, you will be responsible to drive product strategy and business growth for merchant credit lines offered to Tokopedia sellers. This role requires a person who is data-driven, a growth marketer will create tests and experiments to positively influence customer acquisition, customer conversion, customer retention, and customer lifetime value. You will utilize our voluminous data to improve acquisition, activation, retention, and loyalty for our product. You will be driving the growth strategy and analytics projects of the Growth team for the product, ultimately enabling the Merchant Lending team to make data-driven decisions. You will have ample opportunity to flex your analytics and project management skills, getting us even closer to the financial inclusion of all Indonesians. You will be based in the Jakarta office.<h3>What You Will Do</h3><ul><ul><li>Lead the strategy and growth function for Modal Toko. You will be collaborating with the Marketing &amp; Product teams on a daily basis</li><li>Maintain rigor in analytical excellence in terms of data analytics, A/B test design, and appropriate statistical tests across the product funnel from acquisition, adoption, and retention to monetization</li><li>Discover growth opportunities in the product from funnel conversion rates and user experience by exploring transaction data, customer activity within apps, and actual customer insights</li><li>Analyze our complex and ever-growing data, present insights, and propose strategic options to management to drive business decisions</li><li>Test and validate solutions through a proper experimentation process</li><li>Importantly, using data to identify growth opportunities and problem solve so as to achieve business goals with metrics such as conversion rates of WL to submit KYC, adoption rate &amp; GTV (disbursement)</li></ul></ul><h3>What You Will Need</h3><ul><ul><li>BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience</li><li>At least 4 years of working experience in a growth or product role (growth marketing, data analysis, BI, strategy, etc)</li><li>Strong project management skill to manage complex projects; also can manage and prioritize multiple internal and external stakeholders</li><li>Strong business acumen and analytical thinking. Comfortable translating high-level business requirements into structured analytical steps</li><li>Experienced in planning, designing, and executing experiments. Also comfortable working with frequentist statistics to analyze experiment results</li><li>Strong data visualization and data storytelling skills</li><li>Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team</li><li>Preferred but not required: Strong SQL skills with expertise in either Excel/Python/R </li></ul></ul><b>About the Team</b>Merchant Lending is part of GoTo Financial’s financial services unit. Our team works to provide responsible and sustainable financial services to our merchant partners. We operate with the fundamental belief that financial inclusion can unlock the doors to a better quality life, both in the present as well as in the long term. Our team’s mission is to empower our users to realize their dreams through responsible lending. GoModal, our flagship product, currently helps many merchant partners to increase the size, scale and quality of their operations. We’re planning on growing aggressively in 2023 and beyond by tapping into and expanding our services into new platforms and partners. Though we’re spread across Indonesia, India and Singapore, we all enjoy collaborative iterative development with fast feedback cycles, and prefer making pragmatic technical decisions despite working under a myriad of business and regulatory constraints. We work in a highly-supportive environment where we never hesitate to help each other out, unblock any and all barriers, and have fun along the way. We love to take advantage of the fact that our members come from such a wide variety of cultures and backgrounds, and take time to learn about one another outside the office.<b>About GoTo Financial</b>GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

DKI Jakarta

Growth & Strategy Lead - Merchant Lending

Atlassian

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future team:The cloud platform team is redefining how hundreds of thousands of companies get their work done. At the core of that transformation is data. We are strengthening our data story across our suite of cloud products with a fresh focus on how we securely store and exchange customer data.The Data team at Atlassian builds platforms and services crafted to serve internal and external customers, ensuring that data can be easily and securely produced, exchanged, and stored. We give easy, federated, secure access to all data across Atlassian, so we can scalably deliver ML and insights to millions of users.We are looking for a strong Senior Product Manager to join our team. In this role, you will be responsible for planning and delivering data engineering work for our internal product teams that emit data into our data lake to be used by Atlassian Analytics.<h3>You'll focus on:</h3><ul><ul><li>Modeling and delivering a wide variety of heterogenous product data into our data lake</li><li>Landing stateful product data into our data lake</li><li>Defining and influencing how the use of data in our data lake is governed</li><li>Transforming and landing data to Atlassian Analytics for our end customers</li><li>Working with Atlassian Analytics to support the product launch and subsequent phases of delivery</li><li>Ensuring that our internal platform delivery aligns with our public, customer-facing roadmap</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Several years of product management and/or data science experience, ideally at a fast-growing software company</li><li>Familiarity with enterprise data engineering capabilities, e.g., pipelines, data and analytical modeling, data quality frameworks and the tech that enables them</li><li>Deep analytical experience and a passion for data, combined with a systems-thinking approach</li><li>Experience prioritising opportunities, defining features, and launching capabilities that meet the needs of our customers and the business</li><li>Ability to paint a compelling vision and set goals to inspire your teams and partners</li><li>Strong track record of building relationships and influencing at all levels of the organisation</li></ul></ul><h3>It's great, but not required if you have:</h3><ul><ul><li>7+ years in a Product Manager role in B2B Enterprise software</li><li>Experience with established data engineering concepts and tools such as Databricks, Spark, elastic search indices, and/or data mesh frameworks.</li><li>Experience driving unified data schemas across many cloud products and microservices</li><li>BE/BS/BA with an emphasis in technology, data engineering, or data science</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $150,000 - $230,000Zone B: $135,000 - $207,000Zone C: $124,500 - $190,900Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Mountain View South

Senior Product Manager, Data Engineering

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>SummaryAtlassian is seeking a Head of Strategy and Business Operations who will directly support the Engineering organization.  You will be part of a Strategy &amp; Business Operations (SBO) team that is passionate about delivering high stakeholder impact and hence embeds deeply with our product and engineering leaders across the org.  In this role, you will partner directly with our Chief Technology Officer to set our strategy and chart our course on our exciting journey towards our cloud future.<h3>In this role, you'll get to:</h3><ul><ul><li>Formulate and present critical strategy recommendations to Atlassian’s executive team, including our CEOs, President, CTO, CFO and CRO</li><li>Partner directly with Engineering leadership to help Atlassian achieve its revenue and profitability goals across a quickly expanding set of products and target customers</li><li>Define business cases and implementation plans for Engineering strategies including (but not limited to) developer productivity, cost optimization, cross-functional engagement models, and other areas critical to the success of the Engineering team</li><li>Define objectives and key results (OKRs) and monitor, measure, and assess how critical initiatives and investments are delivering results for the company</li><li>Collaborate with a cross-functional team, including Product, Finance, Analytics, Marketing, Sales, and other teams</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>8+ years experience in high growth SW / tech industry or consulting - Engineering and/or Engineering Operations experience a strong plus; MBA or advanced technical degree preferred</li><li>Strong business sense and experience with different GTM models (Product-led-growth a plus, but not required)</li><li>Strong leadership and communication skills – written and verbal -- to work with CxOs across various geographies and functions; proficient with business and technical discussions</li><li>Strong analytical skills - ability to analyze data, derive key insights, diagnose business issues, and craft strategic projects</li><li>Passion for learning and innovation - build new methodologies and techniques to tackle business problems and/or attain a higher level of leadership responsibilities across the team</li></ul></ul><h3>More about our team:</h3><ul><ul><li>The Strategy &amp; Business Operations team is a high-impact and visible team that works closely with  leaders across the company.  Atlassian is at a pivotal moment in our trajectory as a company, with potential to grow into a $10bn+ revenue software industry leader. We make decisions through our values, and take an agile, iterative, and open approach to each decision we make. We are passionate about our mission, to unleash the potential of any team, and the potential for positive impact realizing that mission can have for users and customers.</li></ul></ul><h3>More about our benefits</h3><ul><ul><li>Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favorite cause, an annual allowance to support your learning &amp; growth, unique ShipIt days, a company-paid trip after five years and lots more.</li></ul></ul>$226,900 - $348,000 bimonthly<b>Compensation</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $226,900-$348,000Zone B: $204,300-$313,200Zone C: $188,300 - $288,900Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Head of Strategy & Business Operations, Engineering

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is looking for a passionate internal audit professional who will help our Atlassian Audit Team meet our goals through automation, analytics, and driving innovation. Is that you?Our Internal Audit team is looking for an IT audit manager to help us scale our operational audit program. We’re looking for someone with an eye for continuous improvement and experience utilizing data and automation to drive change. You will be part of a great team that collaborates to help improve our technology, processes, and controls. You will report to the Internal Audit Senior Manager. If you have experience managing audit services at public or large private companies and want to bring your skills to a technology company – we want you to join us.<h3>In this role, you'll get to:</h3><ul><ul><li>Manage operational technology audits from scoping to reporting.</li><li>Identify operational risks and have the opportunity to make a genuine impact by advising senior Atlassians including preparation of reports to the Board's Audit Committee and other executives.</li><li>Help our Internal Audit team to scale increasing our effectiveness through driving innovation implementing process improvements, automation, and analytics. </li><li>Contribute to annual auditing planning, utilizing your experience to identify areas of focus aligned with the company strategy.</li><li>Work as part of our advisory programs to guide Atlassians on process improvements, risk mitigation, control enhancements, and audit matters.</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>6+ years of experience working for a public multinational company or a public accounting/consulting firm with public multinational clients.</li><li>An understanding of internal audit processes, work products, and trends including automation and data analytics capabilities. </li><li>Experience carrying out and leading teams on technical internal audit reviews with experience across a broad range of technology risk areas (e.g. IT controls, security, cloud infrastructure, etc).</li><li>Great collaboration skills, comfortable and able to engage with all levels of management, in-person and remote, especially in a multinational organization.</li><li>The autonomy to progress audit reviews in a hybrid remote and office environment.</li><li>Alignment with <a href="https://www.atlassian.com/company/values" rel="noopener noreferrer nofollow ugc" target="_blank">Atlassian's values</a>, an enthusiastic and proactive nature, able to chart your own course and work on problems for which there may be no clear solution.</li></ul></ul><h3>More about you:</h3><ul><ul><li>You are not phased by complex topics and changing direction.</li><li>You are someone who excels in a fun and dynamic team, with plenty of opportunities to learn and develop.</li></ul></ul><h3>It's great, but not required, that you have:</h3><ul><ul><li>A degree focused on information technology, security, or related fields.</li><li>CISA, CIA, CPA, CFE, CISSP, PMP, or related certifications/training.</li><li>Experience using Atlassian products (Jira, Confluence, Trello).</li><li>Competency in languages used for data analysis (SQL, Python) and working knowledge of tools such as Databricks.</li></ul></ul><b>More about our team:</b>You'll be joining our growing Internal Audit team, located across the globe. We're constantly growing, learning, adapting, and trying new things. We’re focused on how we can innovate and improve our ways of working, especially through the use of Atlassian’s awesome suite of teamwork products! We love to be social, even as a distributed team! And you might be a perfect fit!<b>Compensation:</b>At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $120,100 - $184,000Zone B: $108,000 - $165,600Zone C: $99,600 - $152,800Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

San Francisco

Internal Audit Manager

Rackspace

<b>Overview</b>We're looking for an Engagement Manager, who will be responsible for managing aspects of our relationship with Elastic Engineering customers.  You must possess customer-facing skills that enable you to represent us well within a customer’s environment, and drive discussions with senior personnel regarding work prioritization, incidents, trade-offs, best practices, and risk management. The right candidate measures important performance indicators and is data-driven.Ideally you have at least 5 years of relevant direct customer support experience with at least 3 years at a tech company performing project management using PMI best practices and/or Agile Scrum methodologies, with knowledge of Cloud technologies. If you get a thrill out of working with cutting edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink what is possible. Are you ready? <h3>Responsibilities:</h3><ul><ul><li>Managing customers, aligning business objectives with coordinated service deliveries, and ensure that our customers maximize the value they are seeing from their investment.</li><li>You will be the primary point of contact for one or more customers helping to plan as well as, oversee ongoing operations of our service delivery.</li><li>Working with the customer, by utilizing your project management skills, to put together on-boarding schedules and tasks.</li><li>Providing guidance on how best to utilize our services, provide an escalation point for issues, and help provide reporting to ensure customers’ faith in the service.</li><li>Manages several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have high risk exposure. Ensures the coherence of the Program, and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our services provide.</li><li>Create and managing project plans and schedules in conjunction with cloud engineers, and providing updates to customers on progress.</li><li>Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds of active customer engagements.</li><li>Lead the root cause analysis effort with the delivery team, when issues within a customer engagement arise.</li><li>Builds relationships with key individuals within the team, department and organization.</li><li>Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.</li><li>Demonstrates proficiency with Microsoft® and other company supported applications.</li><li>Identifies methods for collecting data, performs data analyses and articulates findings.</li><li>Develops simple models to understand the potential impacts of decisions under various scenarios.</li><li>Prepares and files regulatory correspondence in an organized, concise format and sends documents to regulatory agencies as requested.</li><li>Applies quality standards and ensures accuracy and completeness of individual work outputs.</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Bachelor's Degree in field related to role preferred. At Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.</li><li>Project Management Professional preferred.</li><li>Certified Scrum Master preferred.</li><li>Knowledge of AWS technologies, ideally with AWS Cloud Practitioner certification.</li><li>2 – 4 years of experience, in a tech industry role, performing project management using PMI best practices and/or Agile Scrum methodologies</li><li>Ability to handle multiple competing priorities in a fast-paced environment</li><li>Some experience in writing operating procedures. </li><li>Experience in setting and managing client expectations</li><li>Strong verbal and written communication skills</li><li>Solid experience in filtering and providing date and reports to customer, utilizing PowerPoint and Excel.</li><li>Ability to understand technical problems and translate between non-technical and technical teams.</li><li>Demonstrated customer focus and advocacy</li></ul></ul>#LI-SM6#rackspacetechnology<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Sydney

Engagement Manager

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>We have an office in Bengaluru but as we continue to expand our footprint in India, we can hire eligible candidates remotely anywhere in India.<b>Job description</b><b>Jira Service Management Data Center</b>Atlassian Data Center products are built for enterprise and designed to be self-managed by our customers.   They provide flexibility to meet the unique needs of our customers through infrastructure choices and controls.  They are built to meet the expectations of quality and security of our customers and have built-in enterprise-grade features to meet the complex demands of our customers.Jira Service Management is Atlassian’s service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service request, incident, problem, change, knowledge, asset, and configuration management.Jira Service Management is built on the Jira platform, so you’ll see some terms and concepts that carry across all of Atlassian’s Jira products. It’s designed to bring IT, development, operations and business teams closer together with a variety of features that emphasize collaboration at speed.<b>Your Future Team</b>The Jira Service Management Data Center team is comprised of people of different backgrounds delivering large-scale web-based software.  We are focused on improving the productivity of teams who rely on our service and asset management software.  We are a growing, high-impact and high performing team in the Enterprise organisation of Atlassian.We are hiring Senior Engineers to come and join our growing team.  You and the team will provide an incredible experience for users of JSM by building features they love.  <b>Tech Stack</b>React, <a href="https://www.typescriptlang.org/" rel="noopener noreferrer nofollow ugc" target="_blank">Typescript</a>, <a href="https://lesscss.org/" rel="noopener noreferrer nofollow ugc" target="_blank">LESS</a>, Jest, <a href="https://webpack.js.org/" rel="noopener noreferrer nofollow ugc" target="_blank">Webpack</a>, <a href="https://atlaskit.atlassian.com/packages" rel="noopener noreferrer nofollow ugc" target="_blank">Atlaskit</a>, <a href="https://www.cypress.io/" rel="noopener noreferrer nofollow ugc" target="_blank">Cypress</a>, <a href="https://storybook.js.org/" rel="noopener noreferrer nofollow ugc" target="_blank">Storybook</a>, <a href="https://aui.atlassian.com/" rel="noopener noreferrer nofollow ugc" target="_blank">AUI</a>, jQuery, <a href="https://github.com/google/closure-templates" rel="noopener noreferrer nofollow ugc" target="_blank">SOY</a>, <a href="https://backbonejs.org/" rel="noopener noreferrer nofollow ugc" target="_blank">Backbone</a>, <a href="https://marionettejs.com/" rel="noopener noreferrer nofollow ugc" target="_blank">Marionette</a>, <a href="https://github.com/skatejs/skatejs" rel="noopener noreferrer nofollow ugc" target="_blank">Skatejs</a>, <a href="https://www.selenium.dev/documentation/webdriver/" rel="noopener noreferrer nofollow ugc" target="_blank">Selenium Webdriver</a><b>Why join us?</b>- <b>Product</b>: Be a part of one of the fastest-growing products in Atlassian's history with also the greatest potential- <b>Team</b>:  Work with a group of friendly, passionate, and hardworking individuals. With many ways to up-skill by frequent pairing, Craft Sessions, etc.- <b>Challenge</b>: Investigate and solve highly complicated problems of our largest customers<h3>In this role, you'll get the chance to:</h3><ul><ul><li>Regularly tackle large and complex projects in the team, contributing to technical design, implementation and release.</li><li>Partner with other engineers, designers and product managers to deliver quality features for JSM DC</li><li>Rotational feature leading on large projects </li><li>Routinely tackle complex architectural challenges and apply our architectural standards</li><li>Contribute to documentation </li><li>Work with the team to solve complex bug fixes</li><li>Guide other engineers in the team by pair programming, tech design reviews, meaningful code reviews and sharing through our Craft Brownbag Sessions. </li><li>Partner across engineering teams to take on company-wide initiatives spanning multiple projects</li><li>Keep our quality bar high</li><li>Mentor more junior members</li></ul></ul><h3>Your Background:</h3><ul><ul><li>Proficiency in any modern frontend programming languages &amp; frameworks (e.g. Typescript, React, Less, &amp; Jest).</li><li>A track record of working with (or the ability to quickly pick up) frontend legacy frameworks (e.g. jQuery, SOY, Backbone, &amp; Marionette)</li><li>Experience building large-scale, web-based enterprise software</li><li>A track record of execution, risk management, and delivering outcomes</li><li>Experience with risk assessment, testing practices and philosophies, and have a quality-oriented mindset</li><li>Excellent troubleshooting, debugging, problem-solving and analytical skills</li><li>Passion for product, and delivering value to customers</li><li>Passion for collaborating with and mentoring junior members of the team</li><li>Great communication to build and articulate a technical vision for the product and pitch it to critical stakeholders.</li></ul></ul><b>Wait, I don't have Java experience and you still want to interview me? </b>That's right! At Atlassian, we hire engineers that can demonstrate their ability to learn and keep up with new and emerging technologies. It's true that Atlassian's stack is primarily written in Java and in the role you'll be coding primarily in Java, but we do believe in using the right tools for the job rather than being tied to the tool (e.g. Java). We happen to have a variety of languages within our stack including Kotlin, Python, and Ruby.For the interview process, we want to see you at your best. This means that during the interview, we want you to code in whatever language you feel you're best at. This will give us a sense of your skills as a developer, which is all we need to make a proper assessment for this role. <b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Bangalore

Senior Software Engineer - Frontend, Jira Service Management - Data Center

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software &amp; collaboration. We have over 140,000 customers worldwide, and Enterprise Advocates help the largest of those accounts scale their investments in Atlassian. This non-traditional Sales role is based in our Sydney office. Our Solution Sales team builds and implements an effective sales strategy. They drive adoption of select products and services to our Enterprise customer base. At the same time, we want you to be a champion for our customers, providing feedback to our product and engineering teams and helping us optimise our customer experience. Are you customer-focused and creative? Are you able to think strategically while effectively prioritising resources to meet the needs of our customers? Do you love the Enterprise Sales process, and can you help us apply your knowledge to the Atlassian sales model? We'd love you on our team!<b>More about you:</b>We are looking for an ambitious, hardworking, organised, and self-sufficient team-player to join our team. You are customer-focused, an effective communicator who is able to operate strategically and manage scale.<h3>What you'll do</h3><ul><ul><li>Create a clear vision for your territory</li><li>Communicate on funnel/account/territory status, resource requirements, challenges, and successes</li><li>Partner, partner, partner - amazing accomplishments are the result of great teamwork, and success at the enterprise level "takes a community"</li><li>You will work with our channel managers and also directly with Atlassian partners, which range from the world's largest IT service providers, to other sales and service firms of all shapes and sizes</li><li>You will also collaborate with other teams, including Solution Engineering, Marketing, Legal, Product Management and Support</li><li>"Be the change you seek" and demonstrate unselfish leadership, while helping Atlassian to improve our ability to better serve our marketplace</li></ul></ul><h3>What you'll bring</h3><ul><ul><li>Extensive experience leading enterprise sales processes in a sophisticated sales environment</li><li>Experience developing advanced sales plans for strategic Enterprise customers </li><li>Knowledge and experience focused on the Banking and Finance industry</li><li>Experience guiding a team of cross disciplinary sales process participants in complex environments to achieve sales objectives</li><li>Proven track record closing complex transactions across the entire sales cycle</li><li>Demonstrated ability to manage key customer relationships and are comfortable operating at the  C-Level</li><li>Experience selling to customers across APAC including ANZ and Singapore</li><li>Proven track record of meeting or exceeding performance targets</li></ul></ul><h3>It's not essential but good if you have</h3><ul><ul><li>Experience selling complex solutions to Engineering and  IT audiences</li><li>Familiarity with Atlassian's sales model, sales culture &amp; suite of products</li><li>Experience with both on-premise and cloud software solutions</li><li>Australian banking regulatory knowledge</li></ul></ul><b>More about our team </b>The Sales team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, New York, Boston, Sydney, and Amsterdam. We worked in sales and management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building out a revolutionary sales model.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Strategic Enterprise Account Director - Banking & Finance

Rackspace is looking for a global leader to build and grow the newly created Google Cloud Business group to 300M+ in next 3 years. This is a leadership role reporting to the Corporate VP of Platform and Application Services. GCP Practice leader would be responsible for managing the Google Services business globally. The primary function of this role is to run a profitable google cloud business with Sales, partnership, and Solutioning. Partnering with field sales team growing Google services globally. Google Cloud Services business includes primary Google Cloud consulting, implementation, and managed services business. This role will also work closely with GCP team in developing business plan with them and achieve the agreed joint targets.<h3>Key Responsibilities:</h3><ul><ul><li>Leadership: Practice leader for  Global GCP Services with responsibility for revenue, margin and growth targets</li><li>Strategy: Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives.</li><li>Sales: Responsible for growing the GCP services globally working with Filed Sales and Go To market team.</li><li>Sales: Lead Solution and partner led sales with existing and new customers.</li><li>Pre-Sales- Actively participate in presales activities, deal reviews for the GCP services business.</li><li>Solutioning: Lea differentiated offering creation for customers helping them achieve their business objectives.</li><li>Partner: Clearly define the 3-year business plan with GCP and achieve yearly targets.</li><li>Partner- Partner with GCP in creating strategic initiatives that would help the growth of business.</li><li>Partner: Establish one of the top consulting and professional services for GCP</li><li>Partner- Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers</li><li>Partner: Create pipeline along with GCP and win new logos.</li><li>Operational Excellence: Forecast accurately revenue, margin, for GCP services business.</li><li>Operational Excellence: Represent business in front of Senior Leaders and customers.</li><li>Cross-organizational agility, communication, and leadership.</li><li>Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise</li></ul></ul><h3>Skills:</h3><ul><ul><li>Seasoned business leader with strong experience in growing cloud Services business for Hyperscalers or leading Consulting/SI organizations of 150M+</li><li>Strong understanding of technology and standard practices around architecting and   developing professional services engagements.</li><li>In depth knowledge of GCP offerings and services to build and deliver services around them.</li><li>Experience of building large cloud services business with one of the three Hyperscalers (GCP, AWS or Microsoft)</li><li>Proven leader in developing, marketing, and selling technology-based cloud services business.</li><li>Strong experience of leading customer discussions and winning deals based on solution strength.</li><li>Strategic thinker who can plan and build long range plans and execute it.</li><li>Thorough knowledge of all areas of business operation including strategic and operational    planning.</li><li>Ability to lead teams of technical sales, consultants, and alliance managers.</li><li>Proven leadership and motivational skills with a passion for excellence and a constant desire to innovate and improve.</li><li>Excellent time management, communication both oral and written, decision-making, presentation, human relations, and organizational skills.</li><li>Must be a strong presenter to technical and business audiences.</li><li>Attention to detail in all areas of the work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s degree in Computer Science, Engineering, Business, or a related field required.</li><li>Advanced degree preferred.</li><li>High school diploma or equivalent required.</li></ul></ul><h3>Experience:</h3><ul><ul><li>15+ years’ experience building, and leading Cloud services business</li><li>10+ years architecting partnership and strategic initiatives with one of the three hyperscaler.</li><li>10 + years of experience in growing and achieving revenue targets</li></ul></ul><h3>Travel Time:</h3><ul><ul><li>Ability to travel up to 25-50% as needed.</li></ul></ul><h3>Location</h3><ul><ul><li>This is a virtual role</li><li>The candidate needs to be based in US  </li></ul></ul>#LI-VM1#LI-Remote#LI-USALI-VM1For applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. • The anticipated starting pay range of California, Washington state and New York City applicants for this role is $ 128,300 - $ 171,100• The anticipated starting pay range of Colorado applicants for this role is  $ 128,300 - $ 171,100• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Austin

Director – Google Cloud Practice - Global (Remote role in USA)

<b>Vice President, Sales Operations </b>The Vice President of Sales Operations provides strategic and operational direction in the areas of sales and marketing, to the business unit to maximize sales revenues and meet BU objectives. Enables high quality operations to run effectively, efficiently and in full alignment with business unit &amp; functional strategies and objectives. Serves as a key collaboration source between sales and finance, marketing, account management, legal, Product, HR, &amp; IT. Shares responsibility for sales support functions. Ensures that sales goals and forecasts are consistent with the long-range company strategic objectives and achieved on monthly, quarterly, and annual timeframe.Careel Level SummaryEstablishes overall direction and strategic initiatives for the Sales Operations function. Influences sales strategy as a member of the Sales leadership team. Leads by example through direct and indirect reporting lines.  Is highly collaborative with the ability to challenge the status quo and inspire team to surpass expectations.<h3>Key Responsibilities </h3><ul><ul><li>Provides strategic and operational direction to maximize sales bookings and meet business unit objectives. Able and willing to operate at both a strategic and detailed or tactical level to ensure the proper use and level of financial and human resources are aligned. </li><li>Proactively seeks feedback from sales leadership and acts with a high sense of urgency and focus to enhance seller productivity, company revenue and profit </li><li>High level of energy, executive presence, and influence required to lead peers across the organization.</li><li>Responsible for attracting, developing, retaining, &amp; engaging a team of world class operations leaders’ necessary to enable the strategy and plan of the sales &amp; marketing teams. </li><li><b>Business Management:</b> (finance &amp; marketing dependency &amp; collaboration) </li><li>Reporting, analytics, and analysis for bookings management including: </li><li>a. forecasting, </li><li>b. demand/lead generation, </li><li>c. pipeline and</li><li>d. post sales process effectiveness </li><li>Process creation &amp; facilitation for driving weekly/monthly/quarterly business management rhythm for bookings management including: </li><li>a. forecasting, </li><li>b. demand generation, </li><li>c. pipeline, and </li><li>d. post sales process effectiveness </li><li>Design and co-lead quarterly sales business reviews with inside and outside sales teams and cross functional leadership</li><li>Scorecard design and facilitate management including activity tracking </li><li>Insight development leading to action – This is a key element of the business management aspect of the role – What are the “so what’s?” of the data that lead to changes that optimize sales results? </li><li>Develop and maintain key sales metrics – KPIs, activity, productivity vs. benchmarks </li><li>Co-develop and maintain key sales activity, productivity metrics vs. key benchmarks </li><li>Analyze root cause for missing key metrics and KPIs and offer suggestions to improve </li><li><b>Sales Effectiveness:</b> (finance &amp; legal dependency &amp; collaboration) </li><li>Comprehensive sales productivity development via methodology adoption management including selection, training, mentorship, community management, etc. </li><li>Deal coaching &amp; large deal management process – lead the sales manager, vs. being led </li><li>Commercial terms &amp; proposal support </li><li>Pricing support </li><li><b>Sales Strategy:</b> (finance &amp; marketing dependency &amp; collaboration) </li><li>Assist the BU in Customer segmentation &amp; propensity to buy design </li><li>Assist the BU in sales model, territory design &amp; optimization </li><li>Assist the BU in Resource distribution </li><li>Assist the BU in Sales program design &amp; management </li><li>Manage Rules of Engagement (ROE) development &amp; dispute resolution across BUs </li></ul></ul><h3>Knowledge</h3><ul><ul><li>Excellent management skills with the ability to effectively direct sales and field operations in order to maximize revenues and profits. </li><li>Deep knowledge of sales principles and practices. </li><li>Superb time management, communication, decision-making, interpersonal, presentation, and organizational skills. </li><li>Proven ability to develop, lead, and motivate high performing teams and inspire team confidence and respect: mentoring, coaching, collaborating, providing clear expectations, training, guidance, career growth opportunities, and conflict resolution.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor’s degree required, preferably in Finance, Business or a related field. </li><li>High school diploma or equivalent required</li></ul></ul><h3>Experience</h3><ul><ul><li>15 - 20 years of progressively responsible experience in Sales Operations, Business Operations and/or sales, including a minimum of 5 years of experience setting strategy and direction for sales organizations</li><li>Deep knowledge of sales principles and practices.</li><li>Proven ability to develop, lead, and motivate high performing teams and inspire team confidence and respect: mentoring, coaching, collaborating, providing clear expectations, training, guidance, career growth opportunities, and conflict resolution.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do.Rackers are inherently wired to solve problems and share ideas in small, nimble teams.As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.Rackers are valued members of a winning team on an inspiring mission and we want you to come join the Racker family!Why work at Rackspace Technology?Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give our time and talent to others.Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of our Rackers.Pay TransparencyFor applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The anticipated starting pay range of California, Washington state and New York City applicants for this role is $213,000– $334,400The anticipated starting pay range of Colorado applicants for this role is $213,000– $334,400. These ranges for candidates may be modified in the future. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-DNI<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Vice President, Sales Operations

Provides support to the Customer Success Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Customer Success Managers the Customer Success Associate proactively manage inbound customer requests and ensure that these are seen through to full resolution. This requires routing workstreams to the most appropriate team, responding directly to customers’ needs and action frequent clerical and commercial tasks on behalf of the Customer Success group. Customer Success Associates ensure fast response to inbound customer requests, drive efficiency in Customer Success tasks and processes, delivering a fanatical support experience. Customer Success Associates are responsible for taking ownership of the customer requests with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met.<h3>Key Responsibilities</h3><ul><ul><li>Monitor inbound customer ticket requests and route appropriately.</li><li>Respond directly to customer information requests for specific task responsibilities.</li><li>Monitor and progress open tickets within agreed time scales to ensure customer/internal response receipt.</li><li>Proactively take ownership and work tickets.</li><li>Identify common/recurring operational issues in support queues and support customer to resolution.</li><li>Identify areas in which ticket volumes could be reduced and managed more efficiently through process or management change.</li><li>Escalates support requests (phone/ticket) according to escalation procedures.</li><li>Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales.</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Utilizing business knowledge, networks and commercial acumen to see tickets through to completion.</li><li>Ticket workload completed.</li><li>Customer satisfaction. Based on NPS Ticket score.</li><li>Performance accuracy measures.</li><li>Strive towards a world class target of 80% for the Net Promoter Score including NPS-T scores.</li><li>Engagement of every customer within their customer base.</li><li>Ticket and workload management.</li></ul></ul><h3>Knowledge &amp; Experience</h3><ul><ul><li>Tenacious problem solver: will own issues until full resolution.</li><li>Excellent communication skills, both written and verbal with great attention to detail.</li><li>Strong rapport and relationship building skills with both internal departments and external customers.</li><li>Strong level of business awareness and commercial acumen with solid understanding of financial terminology.</li><li>Strong organizational, time management and prioritization skills.</li><li>Able to take a creative approach to situations and problem solving.</li><li>Experience in a Customer Success / Account Management role is a plus. </li><li>Experience in the IT industry or a good understanding of Internet Technologies is a plus. </li><li>Understanding of IT industry working practices / methodologies - ITIL foundation certification is desirable. </li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor's degree in IT relates fields or Business Administration. </li></ul></ul><ul><ul><li>Work mode: Hybrid, if located in Mexico City will go to the office some days of the week.</li><li>Job Location: Rackspace Technology hires in the following states of the Mexican Republic: Mexico City, the State of Mexico, Nuevo Leon, Jalisco, Queretaro, Puebla, and Aguascalientes.</li><li>#LI-JR1</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Customer Success Associate I

KPMG New Zealand

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.<b>KPMG's Advisory </b>business partners with clients to help them address complex business problems to ensure sustainable business outcomes; from distilling 'big data' to reveal valuable insights, to improving operational performance, optimising risk, restructuring an operation or seizing a new business opportunity.<h3>The opportunity: </h3><ul><ul><li>Join a team of highly experienced sector specialists who help our clients with increasingly complex challenges, to transform the performance of their core operations and supply chains.</li><li>This role is a Supply Chain generalist role, so you'll likely have extensive experience in a number of different areas including planning and logistics gained across a number of sectors and ideally including retail and consumer goods. </li><li>Our team consists of leaders with experience spanning decades in leading consulting firms across the globe so you'll get exposure to first rate mentoring and development.</li></ul></ul><h3>Day to day you will:</h3><ul><ul><li>Provide clients with the full suite of capabilities required to provision services and drive high value, sustainable transformation in their business service models</li><li>Produce high quality analysis that combines KPMG expertise and market insight with quantitative and qualitative analytics.</li><li>Leverage your consulting and industry expertise and network to generate and win new business opportunities and lead the development of business propositions.</li><li>Apply an awareness and understanding of the general business and economic environments in undertaking engagements</li><li>Coach and mentor junior team members</li></ul></ul><h3>What you'll bring to our team:</h3><ul><ul><li>Minimum 8 years experience of Supply Chain experience, ideally gained in a consulting environment or in a senior operational role with skills developed across a variety of markets and sectors. </li><li>A relevant tertiary qualification</li><li>Experience managing a broad range of people (at different levels), from across service lines both inside and outside of your area of technical expertise</li><li>Have an enthusiastic, 'can-do' attitude and a strong sense of ownership to get the job done in a practical and pragmatic fashion </li><li>Excellent problem solving abilities</li><li>Previous experience managing, coaching and developing teams</li></ul></ul><b>Life at KPMG</b>KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. If you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Georgia Davies on 04 816 4598 or email KPMGAccessibilityNetwork@kpmg.co.nzWe offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work— A technology starter pack to get your 'home hub' set up— The ability to work from overseas and extend time connecting with friends and family outside New Zealand—  Flexible leave options, including the ability to purchase additional annual leave.—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Unlimited digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services.—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional leave to support you and your family in the recovery from COVID-19, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website <b>We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.</b>

Auckland

Associate Director - Supply Chain/Operations

<b>About the Role</b>The mission of this role is to connect business insights into business and people enablement through a sound HR strategy. <h3>What You Will Do </h3><ul><ul><li>Understanding the business operations and its success factors</li><li>Designing and implementing HR strategy that reflects Global Gojek HR philosophy, practices and addresses local business needs</li><li>Developing and nurturing HR leadership presence and diversified key stakeholders, understanding well their business goals and delivering HR solutions in such a way that enables these goals</li><li>Collaborating Global PAC and TA in designing and delivering HR solutions in Vietnam and participating in Global HR projects. They are, but not limited to, performance management, learning &amp; development, succession planning and employee experience</li><li>Managing annual headcount and budget planning </li><li>Overseeing HR compliance and leading employee relations matters</li><li>Mentoring and helping their local HR team</li></ul></ul><h3>What You Will Need</h3><ul><ul><li>8-10 years experience in HR Leadership/HRBP capacity in a high growth and complex organization, quick to understand and capture business operations, key business success drivers (e.g. operations, sales, marketing, finance and others) and how people agenda enables business goals</li><li> Being able to aligning multiple business, operations and people goals </li><li>Being an expert in implementing performance management, talent management and development, succession planning, facilitating HR policy and compliance</li><li>Having excellent skills in leadership influencing through creating business cases, sense of urgency</li><li>Having high sense of judgment in ambiguity and uncertainty, practical yet striving for continuous improvement in problem solving </li><li>Excellent communication (English writing &amp; speaking and Vietnamese) and interpersonal skills</li><li>Presenting oneself with a consulting and/or coaching approach</li><li>Having hands-on working approach</li><li>Preferable skills/experience include: presentation, workshop/meeting facilitation, learning &amp; development, MsOffice/ Gsheet Formula, GSuite</li></ul></ul><b>About the Team </b> You will be working with both local and global PAC teams that are fun and open to new, creative ideas. This role offers you a rare opportunity to get to know everyone in Gojek Vietnam and hear stories how we have changed the lives of many drivers and merchants. <b>About GoTo Group</b>GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce, and financial services through the Gojek, Tokopedia, and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.<b>About Gojek</b>Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'<b>Our Mission:</b> To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners &amp; ~900000 Merchant Partners across SEA.<b>About GoTo Financial</b>GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.GoTo group of companies is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Ho Chi Minh City

Human Resources Manager

Acronis

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Sales Representative with English who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As Sales Representative you will be focused on driving new business with Corporate End Customers in Northern Europe regions (UK IRE, Nordic, Benelux) as well as identifying and closing add-on sales opportunities within New and Existing Customer database.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails</li>
<li>Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations</li>
<li>Handles customer and partner inquiries related to quotes, pricing, technical inquiries, identifying the needs and qualified the projects.</li>
<li>Positively interacts and collaborates with Customers, Acronis partners</li>
<li>Build relationships with customers and partners based on knowledge of our technology, products and services</li>
<li>Team with channel partners to build pipeline and close deals</li>
<li>Understand customer needs and requirements</li>
<li>Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>Proven sales experience and strong closing sales skills</li>
<li>Strong communication, interpersonal skills and time management skills</li>
<li>Ability to articulate product’s different features, and answers any questions customers might have</li>
<li>Punctual, reliable and strong attention to detail</li>
<li>Self-motivated, upbeat, organized and highly persistent in follow-ups</li>
<li>Ability to make up to 30 and above calls each day</li>
<li>Flexible, team player, open to changes in responsibilities and strategies</li>
<li>Knowledge on Salesforce would be considered an advantage</li>
<li>Fluent in English (verbal and written)</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p><strong>WE OFFER </strong></p>
<ul>
<li>Meal vouchers</li>
<li>Supplemental Health insurance</li>
<li>Annual paid leave of 25 working days</li>
<li>Tickets for conferences and seminars</li>
</ul>
<p>#LI-VB1</p>

Bucharest

Sales Representative with English

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Your future teamThe Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.We're hiring a Strategic Engagement Manager to own and orchestrate Atlassian services engagements with clients that have purchased Advisory Services from Atlassian. You will report to a manager in the Strategic Engagement Management part of the Advisory Services organization. Strategic Engagement Managers (SEMs) are experienced relationship managers responsible for building a positive relationship with clients. They help orchestrate important activities that set new customers up for success as they build and deliver amazing value using Atlassian products.You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Atlassian Strategic Engagement Managers aim to help enterprise customers get the most of their Atlassian investment.<h3>What you'll do</h3><ul><ul><li>Own the Atlassian Advisory Services relationship with some of our larges customers, helping the unlock the potential of their teams</li><li>Manage client expectations, engagement health, and ensure successful completion of delivery work with the customer</li><li>Orchestrate assigned Atlassian teammates for your client engagements</li><li>Collaborate with Atlassian Enterprise Solution Strategists, Enterprise Technical Architects, and other internal and external Partner teams to support the client</li><li>Co-create a long-term strategic engagement and adoption roadmap with the client to achieve their goals</li><li>Reach into all parts of Atlassian to advocate for and facilitate a deeper level of engagement with our largest enterprise customers</li><li>Help identify and promote opportunities for service and tool expansion within a client organization</li><li>Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events</li></ul></ul><h3>Your background</h3><ul><ul><li>8+ years of experience within SaaS companies</li><li>2+ years of Enterprise customer-facing roles</li><li>Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously</li><li>Customer discovery/interview skills</li><li>Experience identifying and explaining themes from customer data</li><li>Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams</li><li>Experience helping an organization adopt an Atlassian product or similar product</li><li>Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting</li></ul></ul><h3>It's great if you have, but not required:</h3><ul><ul><li>Foundational technical skills and familiarity with Atlassian solutions</li></ul></ul><b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Strategic Engagement Manager

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>As the Cloud Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English and Spanish language</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p><strong>WE OFFER </strong></p>
<ul>
<li>Meal vouchers</li>
<li>Supplemental Health insurance</li>
<li>Annual paid leave of 25 working days</li>
<li>Tickets for conferences and seminars</li>
</ul>
<p>#LI-VB1</p>

Cloud Partner Success Manager (IBERIA)

Drives the full sales cycle to both win and grow share of wallet in strategic accounts for Rackspace. Generates own opportunity for creating and nurturing relationships with Amazon Account Executives, and Partners Sales Managers, along with Rackspace Product Account Executives and Regional Vice Presidents to work on generating Product-led pipeline. Engage in solution-based selling with customers looking for sales/service/marketing solutions. Proficient level understanding of consulting and professional services. Acts independently with experience and appreciation for professional services to understand the technology platform. Architect high-level solutions as part of assembling an overall estimated cost of services for implementation. Acts as a technical expert within the organization to contribute to the development of technical presentations and product strategy. Navigates and manages a 6 - 24 month sales cycle to keep Rackspace focused on winning and growing the business relationship in a sustainable manner. Lives and demonstrates Rackspace’s core values in the sales arena. <ul><ul><li>Acts independently,  operates as the CEO of your geographical coverage driving bookings and revenue results </li><li>May provide direction and/or informal leadership in the activities of others. </li><li>Leads others to solve issues of diverse scope where analysis requires an understanding of current business trends. </li><li>Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Uses independent judgment to determine methods, techniques and evaluation criteria for obtaining resolution of issues.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li><b>Strategic Agility</b> </li><li>Demonstrates intellectual dexterity t </li><li>Quickly pivot thinking and solutions based on new information. Creates strategies that demonstrate customer focus and knowledge of the business at hand while leaving room for innovation and agile execution. </li><li>Drive for Results </li><li>Drives high performance with unwavering commitment. Passionately persists in the face of adversity and change. Tracks progress and holds self and others accountable for results. Comfortably shifts short-term strategies when necessary in order to accomplish long-term objectives. </li><li><b>Relationship Building and Management</b> </li><li>Recognizes and responds effectively to the impact of their behavior on others. Uses this understanding to pursue and build authentic relationships with Rackers and customers. Creates an environment of trust enabling others to be open and vulnerable. </li><li><b>Growth Orientation</b> </li><li>Exhibits a growth mindset that quickly shifts ways of thinking and operating. Maintains strong self-awareness of capabilities and impacts on others. Is a passionate advocate for their own and acts as a catalyst for change. </li><li><b>Communication</b> </li><li>Articulates the Onica by Rackspace story focusing on our value proposition through the lens of customers and the marketplace. Inspires action by conveying a compelling vision and purpose in meaningful messages. Actively listens and takes care to provide the right people the right information at the right time. </li><li><b>Collaboration</b> </li><li>Focuse on wider business priorities when solving, planning and implementing in order to optimize our collective results. Demonstrates care and wider accountability for others’ success. Displays vulnerable decision making and accepts influence of others for optimal business outcomes. </li><li><b>Business Acumen</b> </li><li>Demonstrates a deep and applicable understanding of how the business achieves its goals and objectives. Is knowledgeable in current and future practices, trends, technology and information affecting the organization. Knows the competition and is aware of how strategies and tactics work in the industry/marketplace. </li><li><b>Consulting</b> </li><li>Understands the problem the customer is trying to solve and then recommends a solution that will specifically address that problem. Engages customers in identifying issues, options and desired outcomes, while keeping the customer’s best interests in mind. Acquires a keen perspective on the customer’s business and operational needs. Uses that broadening view to help resolve more complex and difficult issues, and to anticipate new customer needs. </li><li><b>Influencing</b> </li><li>Exhibits the ability to persuade or convince others to support an idea, recommendation or direction. </li><li>Understands who the key decision makers are and uses persuasion to gain the support and cooperation from all parties involved to achieve a desired course of action consistent with the organization’s strategic goals and objectives. </li><li>Motivation (Self-Starter) </li><li>Actively seeks and identifies opportunities to contribute to and achieve goals. Maintains a sense of purpose, value, and ownership of their work and does so independently with little to no direction. </li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Responsible for full sales cycle from lead to close. </li><li>Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them. </li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base. </li><li>In partnership with regional sales manager, finalize named prospect list, providing input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy. </li><li>Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays. </li><li>Lead sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross-functional collaboration. </li><li>Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities. </li><li>Engage potential client to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework. </li><li>Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process. </li><li>Lead efforts to create proposals for solutions to prove value add. Provides customers with Onica by Rackspace solution product offering based on facts and an understanding of their current/future business needs and objectives. </li><li>Develops and nurtures relationships with key stakeholders to drive decisions that result in the close of the sale. </li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals. </li><li>Recognized as an expert within Onica Rackspace. </li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business </li><li>Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams. </li><li>Works closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures. </li><li>Utilizes business relationships to drive new opportunities. </li><li>Architect high-level solutions as part of assembling an overall estimate cost of services for implementation. </li><li>Hunter and Farmer role - acquires new customers and grows share of wallet in won customer base. </li><li>Medium to large Enterprise segment customers. </li><li>Customer-centric mindset, with the ability to interface with support team daily. </li><li>Sells to high-level, majority of interactions with C-suite management. </li><li>Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations. </li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business. </li><li>Develops and delivers innovative strategies that benefit customers and/or clients. </li><li>Leads major business projects which impact a region or entire function. </li><li>Contributes to the development of annual organizational objectives/priorities. </li><li>Identifies and resolves unique situations of substantial significance in the field of expertise or knowledge. </li><li>Solves complex problems and takes a broad perspective to identify innovative solutions. </li><li>Completes strategic work, using learning and creativity to resolve new situations. </li><li>Actions are guided by policies, resource requirements, budgets, and the area business plan. </li><li>Recognized as an expert within Rackspace. </li><li>Uses specialized expertise in one or more areas to interpret internal or external business issues and recommends best practices. </li><li>Networks with key internal and external contacts, developing strong relationships outside of the specialty field. </li><li>Meets or exceeds sales &amp; pipeline targets. </li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales. </li><li>Ensures all relevant data and reporting into CRM in a timely fashion. </li><li>Shares knowledge with stakeholders in strategic pursuit, support, and sales organization. </li><li>Influences the sales process through leadership consultation and real-world examples.</li></ul></ul><h3>Education/Requirements </h3><ul><ul><li>Bachelor’s degree in Sales, Marketing, Business, or a related field required. </li><li>High school diploma required </li><li>Requires 12+ years of successful B2B sales experience, including a minimum of 10 years in Hosting, Cloud Computing (SaaS, PaaS, IaaS), Services, Apps, and/or Security experience. </li><li>Prefer successful account management sales experience, incorporating value/service selling in business or marketing experience. </li><li>Ideally 4+ years of experience in the Amazon AWS ecosystem either in Sales, Pre-Sales or Service Delivery </li><li>Lives in the market, expected to be out of home office with customers 60 - 80% traveling.</li><li>Requires in-depth expertise and/or breadth of knowledge of own job family and of other job families within the job function. </li><li>Able to anticipate business and industry issues and recommend new and innovative approaches to respond. </li><li>Architect high-level solutions as part of assembling an overall estimated cost of services for implementation. </li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-MJ1, #LI-Hybrid<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Client Executive - ONICA - Southeast

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a FP&amp;A Manager who is ready to join us in protecting the digital world!</p>
<p>As the FP&amp;A Manager of Sales and Marketing you will report to the VP of FP&amp;A and be responsible for increasing efficiency and profitability within the Sales and Marketing organizations and ensuring the business goals are in line with Acronis’ short and long-term financial plans.  The FP&amp;A Manager will provide high quality analytics and oversight to Acronis' Chief Revenue Officer and Chief Marketing Officer for both strategic and operational matters, becoming a trusted business advisor to the executive team. This includes, but is not limited to, budget and forecast control, capacity planning, contribution margin analytics and operational excellence initiative support.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Establish succinct, well-defined, traceable business metrics and reporting that are used to measure/manage the business and drive performance (ROI analysis, budget gap analysis, performance analysis etc.)</li>
<li>Drive planning for top line, budget, capacity models, and other KPIs</li>
<li>Provide business reports, self-serve research capabilities and dashboards across the company</li>
<li>Communicate effectively across departments covering business intelligence and analytics topics to prepare and provide presentations to the executive team</li>
<li>Manage internal company costs calculation, products profitability analysis, and retention analytics</li>
<li>Day-to-day interaction with business stakeholders, analysts, developers and DBA’s to define proper requirements and propose solutions that fit business needs</li>
<li>Identify cross-functional issues and facilitate execution by orchestrating contributions from different functional organizations</li>
<li>Maintain and support the Adaptive Planning model</li>
</ul>
<p><strong>WHAT YOU BRING</strong></p>
<ul>
<li>Bachelor’s Degree (or higher) in finance, economics or mathematics</li>
<li>7+ year of experience in sales analysis, financial analysis and planning, and/or marketing analytics</li>
<li>Experience planning sales and/or marketing through various geographies with multiple go to market strategies, helping drive focus and clarity on hunting vs. farming costs, payback period, lifetime value, etc</li>
<li>Previous experience within the Software as a Service (SAAS) industry</li>
<li>Advanced knowledge of Microsoft Excel, SQL (queries) and Power Point</li>
<li>Knowledge and experience of the Adaptive Planning model is a plus</li>
<li>Experience working with complex and varied data sources and sets</li>
<li>Agile thinking with the ability to thrive in dynamic, global teams and a fast-paced, rapidly changing work environment</li>
<li>Proven analytical, evaluative and problem-solving abilities</li>
<li>Excellent interpersonal skills demonstrated by facilitation, collaboration and conflict resolution</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>

<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em></p>
<p>#LI-CW1</p>

Burlington

FP&A Manager

This is a leadership role reporting to the Corporate VP of Platform and Application Services. Americas Professional Services leader is responsible for managing the Professional Services Business Unit for Americas. The primary function of this role is to run a profitable professional business with Sales, Solutioning and Delivery responsibility. Partnering with field sales team growing the professional services in Americas. Professional Services business includes primary Public Cloud consulting, implementation, and system integration business for all the major Hyperscalers. This role will also work closely with all Public Cloud Hyperscaler in developing business plan with them in areas of Professional Services. <h3>Key Responsibilities:</h3><ul><ul><li>P&amp;L leader for Professional Services for Americas with responsibility for revenue, margin, and utilization targets.</li><li>Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives.</li><li>Sales: Responsible for growing the professional services in America working with Filed Sales and Go To market team.</li><li>Sales: Lead Solution and advisory led sales with existing and new customers.</li><li>Pre-Sales- Actively participate in presales activities, deal reviews for the Professional services business.</li><li>Solutioning: Solutioning differentiated offering for customers helping them achieve their business objectives.</li><li>Delivery: Responsible for delivering large and complex consulting and professional services engagements across Americas</li><li>Delivery: responsible for delivering engagements successfully with high customer satisfaction.</li><li>Partner- Partner with Hyperscalers in creating strategic initiatives that would help the growth of business.</li><li>Partner: Establish one of the top consulting and professional services for our Hyper Scaler Partners.</li><li>Partner- Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers</li><li>Team Management – As a manager of manger lead a large team of consultants, architects across the region.</li><li>Talent Management – Help build a world class organization through talent management excellence - including attracting, recruiting, developing, and retaining key talent including Enterprise Architects and Consultants with strong application architecture and transformation background.</li><li>Operational Excellence: Maintain a healthy utilization for the team.</li><li>Operational Excellence: Forecast accurately revenue, margin, utilization for business</li><li>Operational Excellence: Represent business in front of Senior Leaders and customers.</li><li>Cross-organizational agility, communication, and leadership.</li><li>Provide technical thought leadership with ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace.</li><li>Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise</li></ul></ul><h3>Skills:</h3><ul><ul><li>Seasoned P&amp;L leader with strong experience in running Professional and Consulting Services business for Hyperscalers or leading Consulting/SI organizations of 150M+</li><li>Strongunderstandingoftechnologyandstandardpracticesaroundarchitectingand   developing professional services engagements.</li><li>In depth knowledge of Hyperscaler /Cloud offerings and services to build and deliver services around them.</li><li>Strong experience of leading customer discussions and winning deals based on solution strength.</li><li>String delivery experience of successfully delivering large consulting engagements.</li><li>Strategic thinker who can plan and build long range plans.</li><li>Thoroughknowledgeofallareasofbusinessoperationincludingstrategicandoperational    planning.</li><li>Provenleaderindeveloping,marketing,andsellingtechnologybasedconsulting and professional services offerings.</li><li>Abilitytoleadteamsoftechnicalsales,consultants,andprojectmanagementfunctions.</li><li>Provenleadershipandmotivationalskillswithapassionforexcellenceandaconstantdesiretoinnovate and improve.</li><li>Excellenttimemanagement,communicationbothoralandwritten,decision-making,presentation,humanrelations,andorganizationalskills.</li><li>Must be a strong presenter to technical audiences.</li><li>Attention to detail in all areas of the work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’sdegreeinComputerScience,Engineering,Business,orarelatedfieldrequired.</li><li>Advanced degree preferred.</li><li>High school diploma or equivalent required.</li></ul></ul><h3>Experience:</h3><ul><ul><li>15+ years’ experience building, and leading technology focused Professional Services businesses.</li><li>12+yearsarchitectingadvancedenterprise-classsolutionsusingtraditionalandnewtechnologies.</li><li>8+years leading of 200 + people</li></ul></ul><h3>Travel Time:</h3><ul><ul><li>Ability to travel up to 25-50% as needed.</li></ul></ul><h3>Location</h3><ul><ul><li>This is a virtual role</li><li>The candidate needs to be based in US  </li></ul></ul>#LI-VM1#LI-Remote#LI-USALI-VM1For applicants working in California, Colorado, Washington or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. • The anticipated starting pay range of California, Washington state and New York City applicants for this role is $200,000 - $300,000• The anticipated starting pay range of Colorado applicants for this role is $200,000 - $300,000• These ranges for candidates may be modified in the future. • Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Professional Services Leader, Americas - Cloud Technology (Remote role in USA)

<b>Working at Atlassian</b><b>Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.</b>Do you love being the driver in assessing crucial customer challenges and themes, taking ownership to educate and influence internal and external teams, and lead towards resolution and thrilled customers? If so, then we have been looking for you!We view our Escalation Manager role as a critical customer champion within our team. Internally, we need someone to work with our Support Leadership, Product Management, and Development teams to ensure that our customer voice is heard. Externally, this role will work with key strategic customers and partner experts, to coordinate and drive the resolution of critical issues.Transparency in line with our Values (Open Company, No BS) is key and is achieved by providing timely and accurate updates to customers and Atlassian leadership regarding active critical issues, as well as meaningful details on the status of the customer relationship with senior management.<h3>Key functions of this opportunity include:</h3><ul><ul><li>Orchestrate Customer TeamworkMake a differenceCommunicate at the right level</li><li>By leading communication efforts on high-impact customer issues and concerns. Prioritize, coordinate and spark follow-up actions within the Atlassian team. Demonstrate ownership through regular meeting cadence &amp; communications with internal and customer contacts, managing customer expectations on status and timelines.</li><li>By educating our organization by sharing customer feedback and trends. Promote collaboration across our Support, Product and Engineering teams to achieve real outcomes! Emphasize the priority and urgency of issues into the product teams for key fixes. Promote the right outcome through resolving our customer's critical situations via effective partnership within all facets of Atlassian and elsewhere as the need arises. Develop and maintain a prioritized Issue List and Action Plan to handle concerns and drive resolution across multiple teams, including executive engagement as required. Share insight and reporting on all blocking issues, evaluating escalation performance metrics. Educate and promote standard methodologies for demonstrating Enterprise Support with customers and Partners. Help shape and improve our support services and product capabilities.</li><li>By owning the responsibility for messaging, follow-up, and outcomes to our biggest influencers within Atlassian. Assess &amp; evaluate how critical a situation is, seek to understand business impacts of critical problems, and report back on the current status of those issues. Develop and communicate periodic reports on status of escalations and next steps.</li></ul></ul><h3>On your first day, we'll expect you to have:</h3><ul><ul><li>Empathy for our customers demonstrated through years of strong communication skills development</li><li>Understand when, how, and most importantly <b>why</b>, when setting expectations with our customers and team</li><li>Kindness and integrity towards your peers, with a passion and proven history of learning and sharing knowledge</li><li>Deep curiosity and commitment to seek out and resolve problems, share root cause analysis to our customers and Atlassians and strategize on preventing similar problems in the future</li><li>6+ years of experience in forward facing support, software services, and/or system administration roles where customer effort and satisfaction are a priority</li><li>3+ years managing Enterprise level escalations</li><li>Strong negotiation and objection handling skills</li><li>Deep familiarity with various technologies such as Microservices, Databases, AWS (EC2, RDS, S3), and the ability to work with observability data inside platforms such as Splunk &amp; SignalFX</li></ul></ul><h3>It's excellent, but not required, if you have:</h3><ul><ul><li>Experience working with Atlassian products such as Jira and Confluence.</li></ul></ul>CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $120,700 - $185,200Zone B: $108,600 - $166,700Zone C: $100,200 - $153,700Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit <a href="http://go.atlassian.com/payzones" rel="noopener noreferrer nofollow ugc" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.<b>Our perks &amp; benefits</b>To support you at work and play, our <a href="https://www.atlassian.com/company/careers/resources/perk-and-benefits/global" rel="noopener noreferrer nofollow ugc" target="_blank">perks and benefits </a>include ample time off, an annual education budget, paid volunteer days, and so much more.<b>About Atlassian</b>The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: <a href="https://www.atlassian.com/company" rel="noopener noreferrer nofollow ugc" target="_blank">to unleash the potential of every team</a>.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our <a href="https://www.atlassian.com/company/careers/resources" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Resource Hub</a>.

Escalation Manager, Migrations

<p>Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Partner Account Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!</p>
<p>Having aggressive targets for SP recruitment we need a person who can go after large SPs and Enterprise customers in Turkey focused on large MSPs and big end users.</p>
<p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Align with Acronis Cloud Distributors for joint activities for new channel recruitment and enablement</li>
<li>Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners</li>
<li>Activate and enable new Cloud Distributors with Acronis sales and marketing tools and programs</li>
<li>Drive successful upsell \ cross sell initiatives with Distributor</li>
<li>Help Distributor with billing and provisioning questions and tasks</li>
<li>Train Distributor employees on existing and new products; available marketing campaigns and promos</li>
<li>Develop relationship with key decision makers on Distributor side</li>
<li>Support Distributor on daily basis on business and technology development</li>
<li>Engage Acronis presales and Technical support teams</li>
<li>Leverage Distributor’ pipelines, performance reports and metrics</li>
<li>Key KPIs: Total number signed new Large SP, Total Revenue from signed partners, churn rate (% of partners leaving the program), number of Acronis services sold through the Distributor</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p>
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to articulate product’s different features, and answers any questions customers might have</li>
<li>Have strong closing sales skills</li>
<li>Knowledge on Salesforce is preferred</li>
<li>Punctual, reliable, and strong attention to detail</li>
<li>Strong time management skills</li>
<li>Self-motivated, upbeat, organized and highly persistent in follow-up</li>
<li>Flexible, team player, open to changes in responsibilities and strategies</li>
<li>Equivalent industry experience</li>
<li>Channel sales\ Partner account manager \ Channel development position within a software vendor, with a minimum of 5+ years sales and marketing experience in the software industry</li>
<li>In depth channel and field sales experience with understanding of cloud market business model</li>
<li>Strong presentation, communication and planning skills</li>
<li>Business planning</li>
<li>Fluent English</li>
</ul>
<p><strong>WHO WE ARE</strong></p>
<p>Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.</p>
<p>Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.</p>
<p>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</p>
<p>#LI-AK1</p>

Istanbul

Partner Account Manager

Apply to Full Time Cyber Security Jobs in companies remotely and near you. New Full Time Cyber Security Jobs added daily.

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