Rubrik

Sr Information Security Engineer - SRE and Logging

Rackspace

FLSA Status: Exempt H1-B Status: Not Eligible for Sponsorship  Job Family Summary The Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspace’s automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems, while at the same time keeping these customer aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.  Career Level Summary ·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines·       Solves complex problems·       Works independently, receives minimal guidance·       May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives·       Acts as a resource for colleagues with less experienceCritical Competencies·       Systems Thinking: Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made·       Idea Creation: Designs completely new solutions, methods and products, where nothing existed prior Key Responsibilities ·       Lead the development and implementation of system enhancements that will improve the capabilities, performance, and reliability of automations ·       Define, design, and implement automated solutions ·       Build and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user use ·       Create and oversee testing plans and test against and document automation scripts and programs ·       Design and develop automation scripts and programs in support of Rackspace and its customers ·       Create a series of automated actions that will allow for faster deployments and service restoration for internal systems and tools ·       Develop against current versions of the platforms supported by Rackspace ·       Contribute and develop new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature area ·       Focus on a specific feature area or component ·       Influences functionalities that make broad contribution to our product and service offerings ·       Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts ·       Collaborate and share knowledge with other Engineers and Administrators on the support floor  Person Specification Knowledge ·       Strong knowledge of Network fundamentals, including diagnostics with OS or Netsec system tools·       Strong knowledge of SMTP, and TCP/IP·       Strong knowledge of DNS, including diagnostics with system tools·       Strong knowledge of Docker and/or Kubernetes and its use in a production environment·       Strong knowledge of developer supporting tools such as various VCS (GitHub, Git, etc.)·       Strong development competency in Python·       Strong knowledge working with CI/CD pipelines (Jenkins, Travis, etc.) and version control systems such as Git·       Strong knowledge of Project Management/Agile methodologies·       Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers·       Strong knowledge in the application of current and emerging network software and hardware technology and protocols·       Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines ·       Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketSkills ·       Passionate about technology and has a desire to constantly expand technical knowledge·       Ability to resolve a wide range of issues in imaginative as well as practical ways·       Detail-oriented in documenting information and practice good follow through techniques·       Able to handle multiple tasks and prioritize work under pressure·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility·       Strong written and verbal communication skills, both highly technical and non-technical·       Ability to make appropriate decisions considering the relative costs and benefits of potential actionsEducation Required·       Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field·       At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.Certifications ·       Desired o   Netsec Platform Certification (Cisco, Palo Alto, Etc,..)·       Preferred: o    Specialist Certifications that apply to role including development tools and platforms Experience Required·       5 - 7 years of technical engineering and automation experience·       A minimum of 3 years of automation engineering experience with Netsec deployment, diagnostics, and remediationsPhysical Demands ·       General office environment: no special physical demands required·       May require long periods sitting and viewing a computer monitor·       May require work on non-traditional shifts·       Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations·       A willingness to work weekends and/or holidays when required as the business dictatesTravel ·       Occasional domestic travel, less than 10%    The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Last Updated: September 01 ,2020Created: June 30 ,2020   About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Python Developer II / III

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!Work location - Fully remote<h3>Responsibilities</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams.</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to clients of varying levels, from Developers, Business Analysts and Senior Client Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Proficiency in API design and development, including hands-on experience with GraphQL</li><li>Expertise in authentication and authorization protocols, with a focus on OpenID Connect (OIDC) and Security Assertion Markup Language (SAML).</li><li>Proficient in observability tools and practices, including monitoring, logging, and tracing. </li><li>Experience building cloud automation, including CI/CD pipelines using technologies equivalent to Ansible, Terraform, Kubernetes, Jenkins, Docker. </li><li>Scripting and automation methods such as Terraform, Ansible, Python, YAML, Go.</li><li>Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.)</li><li>Awareness of security best practices (e.g. using IAM Roles, KMS, etc.) </li><li>Previous exposure to large-scale system design.</li><li>Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices.</li><li>Strong communication skills, customer facing experience desirable.</li></ul></ul>#LI-LP2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Senior DevOps Engineer (AWS)

AWS Cloud EngineerOverview &amp; ResponsibilitiesRackspace is seeking an AWS Cloud Engineer II focused on cloud deployments to join our team in India. In this role you will be part of the team that architects, implements, and deploys our AWS cloud-based offerings.  Customer Focus: Our Cloud Engineers get to build one-of-a-kind, cutting-edge cloud solutions for some of our top enterprise customers. Our primary focus is to distill confidence in our customers by creating customized solutions and a top-notch customer onboarding experience.  Automation: Customer deployments should be solidly reliable and repeatable. Knowledge of tools like Github, Terraform, and CDK are critical to achieving this goal. If you enjoy writing programmatic solutions to reduce customer turnaround time and your own workload, this team is for you.Responsibilities:·Work with a talented and highly engaged team of Engineers, Relationship Managers and Product Team·Automatedeployments utilizing custom templates and modules for customer environments on AWS.·Architect AWS environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on AWS and Rackspace best practices and architecture·Ability to configure CloudWatch and Serverless Alerts·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our AWS Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5-7 years experience as a Deployment engineer.·       Working knowledge of Amazon Web Services Products &amp; Services, CloudWatch, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge using CloudFormation and Terraform·       Kubernetes exp. is a plus, as is exp. w/Relational and NoSQL Databases·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       AWS Certified Solutions Architect Associate·       AWS Certified Solutions Architect ProfessionalReady to work in Night Shift and 24x5 EnvironmentAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Engineer - II (R-17703)

JOB TITLE: Linux Operations Engineer I  PRIMARY RESPONSIBILITY:- Monitor alerts and correct issues, or create tickets accordingly. Handle level-appropriate escalation support requests (phone/ticket/chat) according to escalation procedures. As an escalation point, create and maintain customer loyalty by serving customers above and beyond their expectations, exercise judgment in decision-making in order to routinely deliver FANATICAL SUPPORT. Schedule and coordinate level-appropriate maintenance.  Provide basic troubleshooting of system services (i.e., web, API backend services, SSH and DNS).  Work as part of a team and interact with our engineering, developer and support groups to identify and correct issues, increase efficiency and improve best practices.  Identify operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures. Improve operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinions to product development and engineering teams. ·        KNOWLEDGE/SKILLS/ABILITY:Basic to intermediate knowledge of:OSes and distributions, patching, monitoring, backups; RAID, hardware, virtualization, networking, firewalls,load balancing, storage, security, highavailability, root cause analysis, systemsoptimization; APIs, Shell Scripting(python, bash); SSL, Web servers, auth/directory services, cachingservices ; SSH, HTTP, DNS, FTP, SNMP, SMTP; Intermediate troubleshooting abilities. ·        JOB COMPLEXITY:Works mainly in a reactive or supportive role while they developtheir skills and broaden their experience.Executes specific operational tasks to achieve project goals withguidance from senior Rackers.Understands, responds positively, andfollows directions providedby senior Rackers.Contributes to internal objectives and actively shares point of view.  Focuses on building relationships with Support and Engineeringteams.Excellent verbal and written skills.  Creative and collaborative team player.  Ownership and followup skills.  Ability to respond effectively under pressure.  Attendsinterdepartmental meetings. ·        SUPERVISION:Operates under general supervision.  ·        EXPERIENCE/EDUCATION: This role is generally equivalent in skills/experience to an L3 Linux Systems Administrator in the Support organization. Bachelor’s degree in a technology related field required.  At themanager’s discretion, additional relevant experience may substitute for the degree requirement.  RHCSA or equivalent certification or professional experience.Yearsof professional experience typically required: 3+ years.   ·        PHYSICAL DEMANDS:  General office environment.  May require long periods sitting and viewing a computer monitor.  Moderate levels of stress may occur at times.  No special physical demands required.   About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Linux Operations Engineer I - IN (R17653)

Job Summary: Responsible for maintaining the operation and maintenance of all electrical, mechanical, life safety and monitoring equipment within the Data Center/Facility.  This equipment supports mission-critical servers and is expected to maintain 100% customer up-time. Responsibilities include maintaining facility appearance and integrity.Work Location: You’ll work onsite at our state of art Data Center located in Kansas City, MO.<h3>Key Responsibilities: </h3><ul><ul><li>Oversee potentially medium impacting projects and coordinate the use of resources, project execution, &amp; communication. </li><li>Identify infrastructure risks and performance gaps. </li><li>Troubleshoot electrical and mechanical data center infrastructure.</li><li>Assist in facilitating Root Cause Analysis (RCAs) to ensure the recurrence of issues or incidents are eliminated. </li><li>Execute and assist in developing and documenting step-by-step methods of procedure (MOPs) for critical maintenances. </li><li>Execute and assist in the development of step-by-step Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) to drive the consistency of operation and quickly respond to incidents to return equipment to operation. </li><li>Supervise and manage scheduled maintenance of electrical, mechanical, life safety and monitoring equipment. </li><li>Oversee the monitoring equipment and other critical systems. </li><li>Assist in effectively leading Incident Management efforts in the event of system degradation/failures communicating the status to all levels and resolving the issue in a timely fashion. </li><li>Maintain meticulous 5S and housekeeping practices. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>2 years+ experience with the electrical, mechanical, life safety and monitoring equipment maintenance within data center or other critical environments.</li><li>High school diploma or equivalent required. </li><li>Advanced knowledge of HVAC, HV and LV switch boards, Transformers, Chillers, BMS (Trend), Fire Alarms, Sprinkler systems, UPS, Lead acid batteries, Generators, PDUs, and RPPs. </li><li>Knowledge of Health and Safety at work acts, i.e. method statements, risk assessments. </li><li>Knowledge of Building Automation and Power Management Systems.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Kansas City

Data Center Facility Engineer II

Lucid Motors

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.The ADAS AD team is currently seeking a Senior Technical Engineering Product Owner to be responsible for research, development, integration, validation, and production of ADAS AD Hardware and/or Software. The position requires an experienced professional with a track record of successfully bringing innovative automotive ADAS/AD features and products into production. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment and be excellent at multi-tasking, and strive for perfection.**This is an Onsite opportunity at our Newark, California HQ**<h3>Role Responsibilities: </h3><ul><ul><li>Work closely with company executives and engineering leaders to define and maintain ADAS AD development roadmap and rollout plan.</li><li>Create and own development and validation plans that align with internal customer needs, cross team integration points, and major company milestones.</li><li>Drive the definition and realization of ADAS/AD hardware / software specifications, with creative ideas together with cross functional hardware / software teams and external partners, to bring each ADAS/AD feature to the next level, providing a best-in-class premium experience.</li><li>Lead conversations through the complete lifecycle of hardware product and/or software feature within house development team and third-party suppliers</li><li>Manage supplier relationship with engineering, purchasing, supplier quality, logistics teams to ensure seamless communication, and on time delivery with quality.</li><li>Identify and track cross team dependencies and handshake points, monitor status, help resolve issues, report and fill the gaps.</li><li>Drive JIRA ticket issue resolution process, include triage, root cause analysis, countermeasure identification, verification, implementation, etc.</li><li>Coordinate and contribute to engineering and manufacturing deliverables, including specifications, rapid prototyping, test plans, reliability testing, and engineering validation, production integration.</li></ul></ul><h3>Required Qualifications:</h3><ul><ul><li>BS in Engineering, Science, or related field</li><li>8+ years as a technical manager, in automotive or technology development field</li><li>Very familiar with hardware or software development lifecycle, reliability / validation tools and protocols</li><li>Strong experience in project management; practical familiarity with both Agile and Waterfall methodologies and ability to apply them where best suited.</li><li>Excellent ability to understand complex technical systems and programs, articulate the information or issue in a simple way, and identify executables/deliverables efficiently.</li><li>Comfortable and excellent track record of influencing people that do not report to you.</li><li>Ability to multi-task and effectively prioritize with strong time management skills in a fast-paced environment.</li><li>Demonstrated ability to lead and motivate cross team members from different time zone and different background to accomplish goals effectively and efficiently.</li><li>Proficient in JIRA, Confluence, SmartSheet, MS Project</li></ul></ul><h3>Preferred Qualifications:</h3><ul><ul><li>6 years and a Master’s degree; or a PhD with 3 years experience</li><li>5+ years of experience working with highly technical teams for OEM, Tier-1, or Autonomous Driving company</li><li>Hardware or Software Product Launch Experience with robotics, autonomous vehicles, or complex electromechanical systems</li><li>In-depth knowledge and experience in the ADAS/AD hardware or software architecture and interfaces</li><li>Knowledge of relevant regulations and applicable (safety) standards for typical ADAS features (e.g. ASPICE, ISO26262, FMVSS, EuroNCAP, TS16949)</li><li>Ability to interpret engineering drawings, technical specifications, and Geometric Dimensioning and Tolerancing (GD&amp;T)</li><li>Experience of supporting manufacturing integration (hardware or software)</li></ul></ul>Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.California (Bay Area) - $150,000 - $195,000Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Newark

Sr. Technical Engineering Product Owner

Job Summary: Site Reliability Engineer (SRE), Networking is a key role within the Rackspace support infrastructure.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Technical issues can include troubleshooting customer firewalls, load balancers, IDS and WAF appliances. The role will also support many elements of the Rackspace Cloud product portfolio. In this role you will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Provide exceptional customer support via our internal ticketing system. </li><li>Own level-appropriate customer requests and issues, seeing them through to resolution.</li><li>Escalate support requests as needed to other support teams according to escalation procedures. </li><li>Troubleshoot monitoring alerts and create tickets accordingly. </li><li>Schedule and coordinate level-appropriate maintenances and troubleshooting scenarios. </li><li>Monitor ticket response times and take appropriate actions to ensure team response time targets are met. </li><li>Collaborate with Account Managers and Internal leadership to build strong customer relationships. </li><li>Collaborate and share knowledge with your peers in a virtual environment. </li><li>Review and sign off on defined policy and process standards. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>1+ years of experience in a related field.</li><li>A computer-related degree and/or network certifications (CCNA, F5 101, Palo Alto PCNSA).</li><li>Experience in one or more of: Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers, and load balancing. </li><li>Expertise in designing, analyzing and troubleshooting large-scale distributed systems. </li><li>Expertise in operational monitoring and management tools (Zabbix, PagerDuty etc.).</li><li>Familiarity with both Ansible and Github.</li><li>intermediate knowledge of: -Firewalls (Cisco ASA, ASA-X and Palo Alto NGFW). Load balancers (F5 LTM &amp;amp; GTM).</li><li>Familiarity with services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers. </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $82,300 - $120,670. •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 – $128,370.•The anticipated starting pay range for California, New York City and Washington is: $95,900 - $140,580.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Site Reliability Engineering (SRE) – Networking

This role has two different dimensions with a focus on either Controls or Shipping &amp; Receiving. Both roles ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures. Understand and adhere to documented Inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support.<h3>Key Responsibilities </h3><ul><ul><li>General:</li><li> Manage and process internal tickets</li><li>Process equipment returning to secured inventory stockroom</li><li>Execute physical movements of inventory</li><li>Maintain meticulous 5S and housekeeping practices</li><li>Actively participate in cause analysis method to investigate any customer-impacting events</li><li>Act as subject matter expert for process and policy alignment, also review and contribute documentation on the knowledge base</li><li>Participate in regularly schedule inventory-related meetings</li><li>Assist in training of new and existing controllers</li><li>Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications</li><li>Assist in the completion of all auditable controls</li><li>Address inquiries from other internal/external departments</li><li>Stock materials following industry handling standards</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><li>Control:</li><li>Process hard drives containing data through the drive wiping and destruction processes</li><li>Complete reconciliation for the cycle counting process</li><li>Process reinstatements</li><li>Process all return materials, including sub-assembly build</li><li>Pull and assign items to fulfill customer contracts and upgrades</li><li>Replenish inventory using kanban and min/max methods</li><li>Shipping/Receiving:</li><li>Process materials for disposals</li><li>Coordinate inbound and outbound shipments and communicate with freight companies</li><li>Process international shipments following industry standards</li><li>Process inbound receipts required for custom products</li><li>Package all shipments in alignment with company standards</li><li>Completion of all shipping and receiving documentation</li><li>Process inter-organization transfers</li><li>All customer interactions, both internal and external, are conducted in a manner that is consistent with fanatical support</li><li>All inventory activities are performed in a timely and accurate manner</li><li>All activities that create a negative customer impact or near miss are investigated utilizing the root cause analysis method</li><li>Process and policy reviews and sign-offs are completed within the allocated timeframe</li><li>All work areas are routinely cleaned and organized</li><li>Key team goals are achieved regularly</li><li>Adheres to operational and safety processes and policies</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Must be a self-starter who enjoys working in a team-based environment with minimal supervision</li><li>Must be able to work a flexible schedule</li><li>Must be able to work in a fast-paced, high-pressure environment</li><li>Must have solid oral and written communication skills, as well as professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization</li><li>Familiarity with electronic and computer components is a plus</li><li>Must be able to type with proficiency and accuracy</li><li>Must be able to lift 60 lbs. overhead</li><li>Must have reliable transportation and be willing to travel occasionally (2-4 wks. /yr.)</li><li>Must have prior knowledge and experience with integrated inventory control systems</li><li>Must have prior knowledge and experience with a cycle counting process</li><li>Must understand return material authorizations (RMAs) for defective materials</li><li>Must have intermediate knowledge of requisition processing (Controls side)</li><li>Must have intermediate shipping and receiving experience (S&amp;R side)</li><li>Strong and fluent German and English communication (written, verbal)</li><li>SUCCESS IN THE ROLE REQUIRES THE FOLLOWING PERSONAL QUALITIES:</li><li>Integrity-driven</li><li>Self-sufficient</li><li>Highly organized</li><li>Responsible</li><li>Team player</li><li>Strong communicator</li><li>Self-motivated</li><li>Skilled at time management</li><li>Critical thinker</li><li>Open to feedback</li><li>Collaborator</li></ul></ul><h3>Education</h3><ul><ul><li>High School diploma or equivalent required; University or College degree preferred</li></ul></ul><h3>Experience </h3><ul><ul><li>Minimum 18 months of experience or ability to show familiarity with inventory industry standards</li><li>Minimum 6 months of experience in an electronics/computer-oriented position preferred</li></ul></ul><h3>Disclaimer </h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul>#LI-JH1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Crawley

Inventory Control Specialist II

ION Group

Lab49 is looking for an experienced engineer with DevOps, DevSecOps and infrastructure management experience to support and develop corporate infrastructure and our engineers using it. Our infrastructure largely sits in AWS, but we also use other platforms, like GitHub. <h3>Key responsibilities</h3><ul><ul><li>Work with CiSO organization to install and maintain compliance of our resources in AWS</li><li>Keep our internal resources management, security and deployment tools in order (mostly GoLang and Python)</li><li>Maintain and manage our enterprise account with GitHub</li><li>Cost management, reporting on utilized resources</li><li>Work with application owners to support their deployment and application development needs</li><li>Build and maintain pipelines, application/repo templates</li></ul></ul><h3>Required Skills and Experience</h3><ul><ul><li>Good understanding of AWS ecosystem</li><li>Hands-on with resource management</li><li>Hands-on resource provisioning</li><li>Hands-on experience specifically with MKS, networking</li><li>Engineering experience with Go/Python or ready to learn, however, hands-on engineering experience is required</li></ul></ul><h3>Desired Skills</h3><ul><ul><li>Ideally, experience with other tools like Terraform, Terragrunt, Pulumi, Github Actions</li></ul></ul>

Budapest

Infrastructure Engineer

AWS Cloud EngineerOverview &amp; ResponsibilitiesRackspace is seeking an AWS Cloud Engineer II focused on cloud deployments to join our team in India. In this role you will be part of the team that architects, implements, and deploys our AWS cloud-based offerings.  Customer Focus: Our Cloud Engineers get to build one-of-a-kind, cutting-edge cloud solutions for some of our top enterprise customers. Our primary focus is to distill confidence in our customers by creating customized solutions and a top-notch customer onboarding experience.  Automation: Customer deployments should be solidly reliable and repeatable. Knowledge of tools like Github, Terraform, and CDK are critical to achieving this goal. If you enjoy writing programmatic solutions to reduce customer turnaround time and your own workload, this team is for you.Responsibilities:·Work with a talented and highly engaged team of Engineers, Relationship Managers and Product Team·Automatedeployments utilizing custom templates and modules for customer environments on AWS.·Architect AWS environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on AWS and Rackspace best practices and architecture·Ability to configure CloudWatch and Serverless Alerts·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our AWS Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5-7 years experience as a Deployment engineer.·       Working knowledge of Amazon Web Services Products &amp; Services, CloudWatch, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge using CloudFormation and Terraform·       Kubernetes exp. is a plus, as is exp. w/Relational and NoSQL Databases·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       AWS Certified Solutions Architect Associate·       AWS Certified Solutions Architect Professional·       Ready to work in Night Shift and 24x5 EnvironmentAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Engineer - II (R-17731)

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As part of our commitment to our customers, we are dedicated to helping enable creative, automation-based solutions for all sizes of businesses and require an experienced VMWare Architect to join our team. The ideal candidate will have several years’ experience with VMWare cloud design and implementation. You will be working in a dynamic environment and encouraged to come up with innovative solutions to technical problems, analyse and prioritise problems, putting users at the heart of every decision. You will ideally have proven experience in multiple VMWare deployments. Your engagements will see you working directly with customers and prospects. You will have confidence in knowing your skills (and limitations), you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others. Travel to a customer-site in Saudi Arabia will be required. Arabic language skills will be highly advantageous.<h3>Responsibilities</h3><ul><ul><li>Operating as a Lead Architect to support the pre-sales, design, delivery and operation of VMware technology offerings.</li><li>Providing expert VMware technical leadership, guidance and solution governance for all VMware activities</li><li>Architect VMware solutions in hybrid cloud environments</li><li>Implementing VMware solutions and proof of concept environments</li><li>Participating in client workshops and working as part of joint Rackspace / customer teams</li><li>Documenting solutions and identifying risks for management</li><li>Providing expert VMware technical consultancy and advice to customers and project teams</li><li>Interpreting internal/external business challenges and recommending best practices to improve products, processes or services</li></ul></ul><h3>Technical Skills</h3><ul><ul><li>Strong knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems </li><li>Mastery Knowledge of the VMware Platform. Including but not limited to: advanced knowledge of the vSphere platform, strong networking and NSX administration skills, strong working knowledge of fibre channel SANS, NFS and vSAN, strong knowledge of vROPS/vRLI, strong working knowledge of HP/DELL Server hardware platforms, strong knowledge/troubleshooting of Disaster Recovery technologies (e.g. ZERTO, SRM) </li><li>Strong knowledge of Project Management methodologies </li><li>Strong understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services </li><li>Scripting knowledge/experience is a plus(PowerCLI, REST). </li><li>Strong knowledge of vCloud Director and vCloud Foundation. </li><li>Advanced knowledge in the application of current and emerging network software and hardware technology and protocols </li></ul></ul><h3>Other Skills</h3><ul><ul><li>Degree in computer science, information systems, or other technology/engineering subject</li><li>Analytical thinking and creative problem solving; you will own issues until full resolution</li><li>Good time management skills</li><li>Good communication skills - both verbal and written – with an ability to create and share project-related documentation</li><li>Producing design documents such as HLDs and LLDs</li><li>Willingness to learn and a quick learner</li><li>Relevant certifications a big plus.</li></ul></ul>#LI-JB2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Saudi Arabia

Riyadh

VMWare Architect

JOB TITLE:Azure Cloud Engineer II (Implementation)JOB DESCRIPTION: The Fanatical Support for Azure team provides industry leading Fanatical Support™ to Rackspace customers as part of a global team.Rackspace is hiring Azure Cloud Engineers to deliver Fanatical Support with Microsoft Azure. Fanatical Support for Azure includes a wide range of services and features to help customers make the most out of their chosen hosting strategy. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation oriented agile principles.Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning and modifying Cloud environments, performing upgrades, and addressing day-to-day customer deployment issues via phone and tickets. At Rackspace we pride ourselves on our ability to deliver fanatical experience - this means our support team blends technical expertise and strong customer oriented professional skills.  Being successful in this role requires:·       Working knowledge of Microsoft Azure Products &amp; Services, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc·       Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance·       Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists &amp; load balancing·       Good understanding of design of native Cloud applications, Cloud application design patterns and practices·       Working knowledge of using ARM and/or Terraform JOB REQUIREMENTS:Responsibilities:·Work with a talented and highly engaged team of Architects, Engineers, Relationship Managers and Product Teams·Automate PAAS and IAAS deployments for customer environments on Microsoft Azure platform·Architect Azure environment best practices and deployment methodologies·Create automation tools and processes to improve Team and Racker day to day functions·Educate customers on Azure and Rackspace best practices and architecture·Assist in educational briefings for teammates to advance in technical trainings for continued growth·Act as an escalation point for our Support Engineers when required·Provide a continuous Fanatical Support experience for our customersQualifications: ·       5+ years experience working with Azure and executing cloud deployments·       Working knowledge of Azure Resources and Services, Scaling, Load Balancing, CDNs, Networking etc.·       Experience automating and orchestrating workloads on Azure·       Experience creating Terraform and/or ARM templates·       Experience in scripting specifically PowerShell and Bash.·       Experience with Microsoft Active Directory. ·       Experience working with at least one of the following languages: C#, Json, Python·       Experience with GIT, VSTS and Terraform·       Experience on KQL for Alert Creation and modifications·       Proficient leveraging CI/CD tools to automate testing and deployment·       Experience in the Azure services &amp; APIs.·       Strong Windows skills·       Knowledge of databases (SQL Server and MySQL)·       Working knowledge of Backup and Recovery methodology and implementations·       Knowledge of supported network appliances and related solutions in Azure is preferred. F5, Cisco, Palo Alto etc.·       Knowledge of Azure federation services is preferred.·       Good knowledge of application development using Agile, and DevOps best practices·       Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences·       Effective with time management and expected deliverables·       An ability to multi-task and work on multiple concurrent projects·       Must have Azure 900 &amp; 104 Certifications·       Should be ready work in 24x7 environment, in all available shifts About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Azure Cloud Engineer - II

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.Summary:The Cloud Platform team at Lucid is currently seeking a Site Reliability Engineer. In this position, the individual will be responsible for providing reliability to the Cloud Platform that enabled Lucid Motors' Cloud-based Applications on various public and private Cloud Infrastructures. Our ideal candidate exhibits a can-do attitude and approaches the work with vigor and determination. We are looking for a hands-on Software engineer who will collaborate with other engineers to build, automate, and maintain the Cloud Platform and keep up with the SLAs.<h3>Responsibilities:</h3><ul><ul><li>Provide Reliability Engineering to one or more cloud services deployed and managed in the region of KSA.</li><li>Continuous delivery using ArgoCD for various platform services.</li><li>Autoscale and monitoring performance for Kubernetes and running applications using Prometheus and Grafana or similar tools.</li><li>Performing SRE activities such as availability and reliability monitoring and reports.</li><li>Deploy, configure, and maintain tools such as EMQX, Kafka, Spark, Presto, Airflow, MQTT, and Microservices.</li><li>Setting up infrastructure as a service using Terraform.</li><li>Operate and Setup code repository with GitLab or Bitbucket.</li><li>Support No-SQL databases such as MongoDB, Elastic Search, and other databases such as Influxdb, and Presto.</li><li>Set up and monitor various applications and services. Continuously enhance the alerts and automate the recovery process.</li><li>Participate in on-call rotation to keep up the service SLA per the business needs.</li><li>Work with Product Owner, Engineering Manager, and team members in Agile Scrum and Kanban mode.</li><li>Take appropriate actions by doing an impact analysis during the incidents.</li><li>Containerization and deployment of microservices and data pipeline on Kubernetes using Helm installation.</li><li>Advocate for a DevOps culture of automation, self-service, and engineering best practices to enable development teams.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>B.S. or M.S. degree in Computer Science, Engineering, OR equivalent work experience.</li><li>Can speak English Fluently to communicate with teams across geographical regions.</li><li>2+ years of experience in SRE or DevOps Engineering.</li><li>1-3 years of experience deploying and maintaining applications that are built using Docker and orchestrated on Kubernetes on Public or Private Cloud Providers.</li><li>1-3 years of experience using Cloud Automation tools such as Terraform, Cluster API, or other frameworks.</li><li>1-3 years of experience in programming or scripting languages using Python, Go, Bash/Shell, or others.</li><li>1-3 years of administrative operations knowledge in RDBMS such as Postgres and no-SQL such as Cassandra, MongoDB, or others.</li><li>1-3 years of experience with CD tools such as ArgoCD.</li><li>Experienced with running large-scale distributed computing infrastructure for running Data Platforms using Spark, Hive, Presto, Zookeeper, and Kafka.</li><li>Experienced with various debugging tools and troubleshooting performance bottlenecks at the infrastructure or at the application tier.</li><li>·Good to have experience with Config Management and automation using Ansible, Chef, Puppet, or others.</li></ul></ul>Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Site Reliability Engineer

DAZN

As a Technical Lead at DAZN, you will be responsible for developing and maintaining DAZN's web applications. You will work closely with a team of developers and other stakeholders to deliver high-quality software that meets business requirements.<h3>Key Responsibilities:</h3><ul><ul><li>Design and develop web applications using <a href="http://Node.JS" rel="noopener noreferrer nofollow ugc" target="_blank">Node.JS</a>, and cloud</li><li>Collaborate with other team members to ensure software meets business requirements and is delivered on time</li><li>Write clean, maintainable, and testable code</li><li>Participate in code reviews and provide constructive feedback to other team members</li><li>Develop and maintain project plans and schedules</li><li>Identify and troubleshoot software defects and issues</li><li>Participate in the agile development process, including sprint planning, stand-ups, and retrospectives</li><li>Stay up-to-date with industry trends and technologies</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Bachelor’s degree with minimum of 8+ years of software development experience in commercial, enterprise-level product environments </li><li>Strong experience in building Backend services using NodeJS</li><li>Hands-on knowledge of Linux OS(RHEL/Ubuntu), shell scripting and Git </li><li>Experience building scalable cloud-based applications </li><li>Experience of NoSQL databases like MongoDB,Cassandra, Elasticsearch </li><li>Awareness/experience of Cloud Platforms AWS/Azure </li><li>Experience with Unit testing framework like JUnit, Mokito. </li><li>Experience with Server back end and API/Service development. </li><li>Knowledge with network protocols such as TCP/IP, HTTP. </li><li>Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation.</li></ul></ul><h3>Nice to have:</h3><ul><ul><li>Familiarity with media streaming or video technologies</li><li>Knowledge of database design and development, particularly with SQL and NoSQL databases</li><li>Experience with containerization and orchestration technologies such as Docker and Kubernetes</li><li>Experience with other programming languages, such as Python or Java</li><li>Experience with front-end frameworks other than <a href="http://React.JS" rel="noopener noreferrer nofollow ugc" target="_blank">React.JS</a>, such as Angular or <a href="http://Vue.js" rel="noopener noreferrer nofollow ugc" target="_blank">Vue.js</a></li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Hyderabad

Technical Lead - Backend(Node.JS)

Marco Technologies LLC

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology Simple. Secure. Better.  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.POSITION SUMMARY/OBJECTIVE: The Rapid Resolution Support Supervisor is responsible for the supervision and direction of assigned Rapid Resolution service personnel to ensure client expectations and divisional initiatives are met. With advanced technical knowledge of client’s software, systems and tools, the Rapid Resolution Support Supervisor must ensure a high level of external client satisfaction, consistency with corporate strategies and processes, and achievement of service goals and objectives. ESSENTIAL FUNCTIONS: 1. Provide daily supervision for the assigned Rapid Resolution service team members to include: • Coach and train team members. • Be the first escalation point of contact to handle issues and involve direct manager as needed. • Monitor team coverage, oversee personal time off approval, make sure back-ups are in place and redistribute work to cover when others are out. • Monitor staffing and equipment needs. • Conduct performance reviews and make compensation recommendations. 2. Oversee ConnectWise service tickets/service boards to ensure timely and accurate follow up and resolution. 3. Provide service issue escalation and client issue resolution support. 4. Manage and meet established metrics and team benchmarks, providing regular reports to the MIT Service Manager regarding the team’s performance. 5. Review and approve weekly time sheets validating accuracy and proper entries. 6. Conduct regular team meetings with assigned direct reports. 7. Provide on-call support advice and technical support to after-hours staff and clients regarding operational/applications issues. 8. Accurately maintain documentation and comply with administrative procedures in a timely basis to include time entry. 9. Attend required company and departmental meetings. 10. Perform other related duties as assigned. OTHER DUTIES: Please note the job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.QUALIFICATIONS: EDUCATION AND EXPERIENCE • Associate degree and four years of relevant experience; or equivalent combination of education and experience. • Previous service management experience preferred. • Experience or specialization with any of the following: VoIP, QoS, network analysis, wireless, directory services, unified communications and VDI preferred. LICENSES AND CERTIFICATIONS • Current high level industry recognized certifications including one or more of the following: CCNP, VCAP or VCDX, CCNP (Citrix Certified Network Professional), EMC-TA or BCNP. • Valid Driver’s License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS: 1. Solid understanding of the network operating systems, applications and services found in a client environment. 2. Proficiency with business collaboration tools such as MS Office applications and Visio. 3. Communication – Must possess superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization. 4. Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it. 5. Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can’t solve it yourself go find someone who can. 6. Confidence - When you are assured of your own ability it shows you have the nerves to handle the tough situations that can arise. 7. Teamwork - The ability to work with others on a combined task, make contributions to the task and share the responsibility of the outcome. 8. Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 9. Enthusiasm - You need to be able to not only motivate yourself but motivate others as well. 10. Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation. Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

St. Cloud

Rapid Resolution Support Supervisor

FLSA Status: ExemptH1-B Status: Not Eligible for Sponsorship Job Family SummaryThe Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the engineering, design, and development of hardware, software, and networking systems. Provides a framework for system development, maintenance, and enhancement efforts. Implements standards and guidelines of OS support. Analyzes systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Career Level Summary·       Requires working knowledge and experience in own job discipline and broadens capabilities·       Continues to build knowledge of the company, processes, and customers·       Performs a range of assignments related to job discipline·       Uses learned and prescribed guidelines or processes in analyzing situations·       Receives a moderate level of guidance and direction Critical Competencies·       Systems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process, and technology) are identified and accounted for·       Idea Creation: Provides ideas and designs new solutions, methods, and products to update what existed prior Key Responsibilities·       Technical point of escalation to the first line and second line teams; resolving customer issues, working in collaboration with partners across the business, as required·       Lead customer engagements (both technical and non-technical)·       Participates in tasks related to systems architecture enhancements, problem management, process improvement, reporting and customer infrastructure·       Mentor and assist Rackers across the OS Function Provide exceptional customer support via the phone, and ticketing systems·       Collaborate and share knowledge with other Engineers and Administrators on the support floor·       Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing with the autonomy and ability to suggest and implement changes to customer solutions and can impact process change and continued improvement·       Ability to apply fundamental knowledge to solve customer issues·       Ensure adherence to customer &amp; SLA commitments for selfPerson SpecificationKnowledge·       Proficient knowledge of Linux and/or Windows Server Operating Systems·       Proficient knowledge of server hardware, networking, backup, and storage solutions·       Proficient knowledge of implementing, analyzing, and troubleshooting highly available systems·       Proficient knowledge of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as:o   Windows: Server Failover Clustering, Active Directory, IISo   Linux: Apache, Nginx, NFS, Postfix, Sendmail, FTP·       Intermediate knowledge of Database Servers:o   Windows: MSSQLo   Linux: MySQL, MariaDB, Percona·       Intermediate knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V)·       Intermediate knowledge of Cloud Platform Products (Azure/AWS/GCP)·       Intermediate knowledge in the application of current and emerging network software and hardware technology and protocols·       Basic scripting competency in one or more of the following languages: PowerShell, Python, PHP, Go·       Requires expanded conceptual knowledge in own job discipline and broadens capabilities ·       Understands key business drivers; uses this understanding to accomplish own workSkills·       Passionate about technology and has a desire to constantly expand technical knowledge·       Detail-oriented in documenting information and able to own customer issues through resolution·       Able to handle multiple tasks and prioritize work under pressure·       Demonstrate sound problem-solving skills coupled with a desire to take on responsibility·       Strong written and verbal communication skills, both highly technical and non-technical·       Fluency in multiple languages is a plusEducationRequired·       Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field·       At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.Certifications·       Desired: o    MCSA or MCSE for Windows specializationo    RHCSA/RHCE (or LPI/LFC equivalent) for Linux specializationExperienceRequired·       2-4 years of technical engineering and administration experience with a minimum of 2 years in an OS Systems Engineering and Administration functionPreferred·       Technical customer support experience in a cloud hosting/technology environmentPhysical Demands·       General office environment: no special physical demands required·       May require long periods sitting and viewing a computer monitor·       May require work on non-traditional shifts·       Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations·       A willingness to work weekends and/or holidays when required as the business dictatesTravel·       Occasional domestic travel, less than 10% The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.Last Updated: June 30 ,2020                                                     Created: June 30 ,2020 About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Windows Support Engineer II

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.We are currently seeking an Interoperability Test Engineer to join our Charging Systems team. This position requires an experienced professional who is passionate about electric vehicles, has knowledge in both software and hardware testing with wide background in-vehicle charging, standards and interoperability. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and strive for perfection within a fast-paced environment.<h3>The Role:</h3><ul><ul><li>Member of the Charging &amp; Smart Energy group who will be responsible for charging robustness with regards to interoperability, Plug and Charge in North America</li><li>Perform and collaborate AC/DC interoperability tests on vehicles with all charging network operators in the United States &amp; Canada by traveling to vendor labs, public sites</li><li>Ability to perform root cause analysis of issues, working cross-functionally within Lucid and external partners to drive the resolution of issues</li><li>Creating, and executing test plans/test cases made using charging industry standards and Lucid’s high-voltage architecture</li><li>Actively participating in software release note meetings with each EVSE vendor and performing regression test with Lucid software</li><li>Understanding anomalies through communication logs captured between charger and EV, several ECU’s within lucid vehicle and raising bug tickets</li><li>Working with charging product managers and always on top of testing with new charging players in industry</li><li>Responsibility in ensuring DC charging infrastructure within Lucid premises is always UpToDate with software and in working charging condition.</li><li>Defining charging KPI’s and collaborating with data scientists to extract appropriate data from raw charging sessions.</li><li>Interpreting data from tableau dashboards, analyzing customer charging sessions, reporting out charging trends seen on monthly basis</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>4 + years of related experience with a Bachelor’s degree in Electrical, Computer or Mechanical Engineering; or 2 years and a Master’s degree;</li><li>Proficient in ISO15118-2, ISO15118-20, IEC61851, J1772, DIN70121, CCS1, CCS2</li><li>Understanding of OCPP, OCPI</li><li>Expertise in using tools such as CANalyzer/ CANoe, Wireshark, CANape, PLC Sniffer</li><li>Strong knowledge of system level testing, requirements, data capturing and analysis</li><li>Experience with electrical signals CAN, LIN, Ethernet, PLC Communication</li><li>Ability to travel in North America to support testing with several vendors</li></ul></ul><h3>Preferred:</h3><ul><ul><li>Familiarity in using root analysis techniques like 8D, Fishbone</li><li>Experience in working with High Voltage systems</li><li>Experience in using EV/EVSE test systems like Keysight, Comemso will be advantageous</li><li>Knowledge of basic scripting for automating test setups</li><li>Ability to travel to Europe and other countries to support testing and training Engineers</li><li>Experience on working in labs, creating test setups, failure scenarios in that environment</li><li>Experience in using Jama and Jira</li></ul></ul><h3>Education</h3><ul><ul><li>BS in Electrical Engineering, Electronics Engineering, Mechanical Engineering or other related fields, MS preferred</li></ul></ul>Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.·       California (Bay Area) - $108,000-$148,500 Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)Lucid maintains your privacy according to its <a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>. If you are a California resident, please refer to our <a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">California Candidate Privacy Notice</a>. At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Charging Validation Engineer, Interoperability

Our Accounting Management team is seeking a new leader to manage 2 leads and 6-8 staff accountants. The role requires oversight of daily, weekly, and monthly processes for a team spread across multiple regions. The Lead Accountants will support the manager in managing the team. Additionally, the candidate must have a comprehensive understanding of technical accounting policies for assigned financial statement line items and monitor changes affecting them. The duties also involve reviewing work, schedules, control assessments, and variances produced by the team in compliance with Rackspace's standards. This position will have exposure to leaders in the CFO Organization and other operational departments, and will also be responsible for hiring and mentoring future leaders while keeping the team's overall work health in balance.<h3>Responsibilities</h3><ul><ul><li>Review journal entries, variance analytics, balance sheet account reconciliations, and internal control requirements.</li><li>Review and sometimes prepare PBC schedules for both internal reporting team and external auditors as well as ad hoc reports requested from Financial Leaders</li><li>Work with and assist Finance and Business Unit teams to provide guidance on the accounting treatment of certain expenditures and purchases.</li><li>Actively review related processes and procedures for standardization and improvement and, when necessary, collaborate with other impacted teams to implement changes.</li><li>Provide support to team to ensure deadlines are met (with high level of accuracy) regarding Monthly close and all related processes, Control Compliance and Reporting/Audit requests. This may involve performance of subordinate’s duties</li><li>Actively evaluate employee performance, work/life balance, and career aspirations to ensure employee stability and satisfaction.  Perform annual performance evaluations and recommendations for merit increases and promotions.</li><li>Position requires work beyond a standard 8-hour day during the financial close and other occasions as necessary, potentially including weekends and holidays.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Ability to work in a fast-paced, deadline driven environment that requires the management of multiple projects at one time.  </li><li>Good working knowledge and understanding of accounting processes and required documentation.</li><li>Experience with Excel, Sub-ledger and GL systems, Oracle experience a plus.</li><li>Strong Knowledge of GAAP.</li><li>Ability to mentor and train staff and provide tools to improve their work product</li><li>Excellent time management, decision-making, analytical and organizational skills.</li><li>Effective communicator; enjoys interacting and collaborating with team members and business partners.</li><li>Detail-oriented with an ability to critically analyze financial data and prepare financial reports.</li><li>Resolve complex issues or improve processes in creative and effective ways.</li><li>Accounting or Finance degree required, CPA or CPA candidate strongly preferred.</li><li>Requires 8 plus years of related corporate or public accounting experience,  3 of which will be in a leadership position.</li><li>Consistently demonstrates the ability to provide Fanatical Support to internal business partners and direct report</li></ul></ul>#LI-AW1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Fixed Assets Accounting Manager (Remote in Texas)

Role: Market Research Analyst Job Description:Conduct secondary research to provide analysis and actionable intelligence to determine growth opportunities, market positioning, and strategic business direction.Gather and evaluate relevant market, prospect, and competitor information to determine threats, benchmark against competition, and regularly advise of activities – acquisitions, marketing efforts, press releases, etc.Conduct studies to determine sales trends, market share, with the intention to identify opportunities to grow sales, strengthen market share, and increase profitability.Develop information research and analysis methodology by partnering with business to validate the secondary research findings and scrutinizing them with company’s business/ market/ product leaders.Experience on supporting the End to End Bid Management process for creating quality proposal documents prepared in response to formal RFP/ RFQ/ RFIs or informal business need requestsIdentify and drive creation of resuable artefacts to showcase Rackspace expertise in all areas data, cloud, app modernization, etc.Manage and own centralized repository comprising of existing collaterals. Skill Requirements:Expert in PowerPoint, Excel &amp; WordAbility to present research and analysis information in infographic modelKnowledge and understanding of Cloud industryGood to have skills: Power BI, Salesforce Reporting, Any reporting tools  About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Market Research Analyst

Job SummaryA Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to our hosted business email platform. Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions. Key Responsibilities:· Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate and solve for future technical challenges a customer may face. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include:· Email delivery troubleshooting· Spam/Security analysis and recommendations· Desktop Client/Mobile Device troubleshooting· Account and Billing related inquiries Qualifications:· Basic knowledge of e-mail protocols (POP3, IMAP, SMTP protocols), DNS, desktop/laptop/mobile device operating systems, email Clients, networking fundamentals, and SPAM.·  Exhibits a strong desire to learn technologies.·  Outgoing personality with great attitude.·  Highly organized, quick learner, and an ability to work in a team environment.·  Possess strong written and verbal communication skills.·  Required: University graduate·  Strong Customer service background and previous phone call experience.·  18 months minimum of relevant job experience - basic e-mail troubleshooting.·  Experience with help desk/ticketing systems·  Certifications in relevant work·  English advanced and fluent proficiencyAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Customer Service Technician II - R-17789

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