Senior Service Delivery Engineer, Security

GitHub helps organizations succeed by enabling them to build better software, together. Our GitHub Expert Services team is looking for a highly motivated and performant Senior DevOps Engineer to help customers modernize and improve software delivery and application security. The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities and underlying technologies. This individual will solve challenges with many different technologies and work directly with our customers, as well as GitHub's internal teams.

In this role, candidates will be working closely with a federal agency. Candidates must be able to obtain and maintain a U.S. Government security clearance.

Responsibilities

• Providing solutions to customer challenges: The primary responsibility of this role is to understand the goals of our customers and deliver effective solutions that address their challenges. Success in this role is marked by a strong focus on the customer and a demonstrated passion for solving complex technical challenges. You will learn the customers' pain points and work collaboratively with the customer, GitHub team members, and potentially the open source community to create solutions.
• Provide technical clarity: You will provide clarity to GitHub customers regarding an array of technologies. As such, you will need to understand GitHub tools and the platform well enough to balance critical technical solutions against client requirements to help make informed decisions with a focus on delivering high-quality, reusable solutions. Collaborating closely with colleagues, often pairing, is essential to creating great outcomes.
• Build tailored solutions: GitHub is the central platform our customers use to collaborate and ship software needed to achieve their mission. As such, this role requires active customer engagement and alignment in order to produce effective solutions. This may include building automation via a GitHub Apps or Actions, creating pipelines for Continuous Integration and Continuous Delivery, or even helping to automate the provisioning of infrastructure using IaaS tools such as Puppet, Chef, or CloudFormation. The challenges for each customer will differ, offering endless opportunities to grow.
• Help customers integrate Advanced Security into their software development lifecycle: GitHub Advanced Security is a suite of tools that help developers and security teams collaborate to build secure software. You will help customers understand the value of these tools and how to integrate them into their software development lifecycle and extend its features to meet their needs.

Qualifications

• Minimum 5 years of hands-on experience in software development or in a DevOps role
• Minimum 2 years experience with code analysis (static/dynamic), dependency scanning, or other security automation in a DevOps environment
• Have a willingness to become an expert in GitHub's Advanced Security suite of tools, including learning to develop custom Secret Scanning patterns and CodeQL queries
• Eligible to obtain and maintain a U.S. Government security clearance

Preferred Qualifications

• 5 years of hands-on experience with cloud-based infrastructure
• Hands-on experience working with GitHub Advanced Security or similar tools
• Strong knowledge of secure coding practices and common types of security vulnerabilities
• Experience in a customer-facing role supporting public sector customers or agencies

Minimum salary of $104,400 to maximum $276,900.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

Location: In this role, you can work remotely from anywhere in the United States.

#LI-Remote 

Who We Are:

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.