Security Operations Engineer

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, working together in person and choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

We’re looking for an operations engineer to build, maintain, monitor, and improve on our security services. As a Security Operations Engineer you will help deploy and manage services fully owned by the Security team, such as the anti-malware, SIEM, and vulnerability management platforms. 

Primary Responsibilities Include

• Responsible for administration, configuration, and maintenance of tooling and platforms used chiefly by the security team
• Working with Security and IT partners to maintain and improve our response capabilities
• Working with our managed services vendors to tune and improve our security product integrations, alerts, dashboards, 
• Serve as a primary point of escalation for security incidents and investigations
• Perform security incident analysis, response, and remediation as necessary
• Contribute to building and improving on the process for security incident response

What You’ll Bring

• 2+ years of experience in a technology operations, cyber security, or related field
• Minimum knowledge of security investigation and incident response required
• Strong problem solving skills
• Able to work collaboratively with teams supporting product, engineering, infrastructure, and IT functions
• Willingness to learn and immediately apply new skills
• Experience with applicable technology platforms a plus: AWS, Okta, Crowdstrike, Wiz, JAMF, JumpCloud

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].