Jobs

Security Engineer SIEM Onboarding

Remote - Barcelona, Catalonia, SpainBarcelonaSpainEuropeMarch 25, 2024

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last five consecutive years. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).

We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Proficio’s commitment to developing and promoting our team members is unparalleled in our industry. Most of our senior managers were promoted from within.

SUMMARY

We are seeking a Security Engineer to serve as a technical resource and liaison between internal team members and clients. The position will help ensure high customer service delivery of our ProSOC service to meet or exceed the defined service levels of our clients. The Security Engineer is responsible for onboarding of customers into the ProSOC service. We are looking for someone with professional and engaging customer service and polished phone etiquette who is eager to learn and is a self-starter.

RESPONSIBILITIES

  • Assist in the onboarding and implementation of ProSOC service and Managed Security Services solutions for Proficio clients across industries and geographic locations.
  • Act as a technical liaison between Proficio and its customers during the onboarding process.
  • Review technical security posture (network, application, and database) for existing and newly acquired businesses or services.
  • Perform security reviews and monitoring of the production environment.
  • Perform the installation and configuration of security monitoring tools in support of our ProSOC service.
  • Use out of the box thinking as well as industry standard troubleshooting tools, such as, Wireshark, TCPDUMP, and other tools, to facilitate on-boarding of customer data sources.
  • Work closely with less tenured engineers to provide training on onboarding tasks
  • Ensure the security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position

Requirements

  • A Bachelor’s degree in Information Systems, Business, Engineering, or a related field from an accredited institution OR equivalent experience
  • Security certification required, such as Security+ and Network+. Security certification such as SANS/GIAC, CISSP, CISA, CISM are a plus
  • Vendor certifications from Palo Alto, Cisco, Juniper, Fortinet, Carbon Black, Tufin etc. required
  • 4-5+ years’ experience as a Network Engineer or Security Engineer working with a broad range of technologies
  • Experience in the configuration and troubleshooting of IPSec VPN tunnels.
  • Knowledge with network analysis tools, such as, Wireshark and TCPDump and SCP.
  • Knowledge of UNIX and Windows environments as may pertain to Network and Security tasks including syslog, DNS, load balancers and BIND, BigIP command line on BSD, Windows Event Log.
  • Hands-on experience installing, configuring and administering network and security devices, applications and systems
  • Managed Services experience preferred with a customer focused mindset that is willing to go above and beyond to satisfy a customer requirement absolutely required
  • Proficient with Linux (scripting in Bash or Perl is required and Python is a plus)
  • Effective time task management skills; Strong communications skills, both written and oral
  • Ability to participate in on-call rotation for after hours and weekend escalations
  • At least 1 years’ experience configuring and/or using the following:
    • Security Management Systems (i.e. Tipping Point SMS, CheckPoint Security Management Server, Cisco Sourcefire Management Console, or JunosSpace)

Benefits

  • Opportunity to work in a progressive organization with structured training and roadmap for success
  • Private Insurance

Proficio is an EOE employer.

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