Project Manager - Cyber

Nortal is a remote-first, global software consultancy specializing in modern custom software development. We employ CI/CD processes across agile, distributed teams delivering highly performant, scalable, cloud-native applications for Fortune 100 customers. The US headquarters is in Kirkland, WA. We have over 1100 employees worldwide. 

Essential Functions and Responsibilities

• Manage the delivery of technical software development projects 
• Use agile best practices to identify areas of opportunity within each team(s) and influence positive change through education and mentoring. 
• Ensure the team is operating at standards that provide predictability (story quality, task assignments, status management, burn down accuracy, etc.) 
• Monitor and measure velocity and quality of delivery while Identifying and escalating risks 
• Drive agile ceremonies and practices for both our team(s) and the client resources in case a SCRUM master is not effective 
• Ability to determine customer needs and recommend the scope of present and future product needs and specifications. 
• Participate in managing Nortal consultants during times of distress or ambiguity. 
• Monitor team(s) health and ensure workload is distributed. 
• Responsible for project metrics and guiding team in making decisions around burn rates. 
• Ability to interface with other Nortal geographies and manage communication across different time zones

Client Management

• Use software product development knowledge to influence roadmaps and successfully engage at a programmatic level  
• Support/assist client (where needed) in managing product concept, design, to realization through delivery  
• Able to facilitate story mapping and work closely with clients to determine product priorities 
• Ability to recognize risks posed by product development onto our Nortal team and successfully negotiate alternatives 
• Produce status reports that are client-facing including project health, consultant and team health, and overall progress against the roadmap 
• Assist in providing content for quarterly business review materials and be able to report specific data points of projects (budget, efficiency, velocity, etc.) 
• Participate and sometimes drive steering meetings with client executives using clear and polished communication/presentation skills 
• Manage client expectations and be able to have difficult conversations with diplomacy

Qualifications

• 1-3 years of Consulting experience in software development – preferably with other consulting firms (not staffing or agencies) 
• 1-3 years of Project Management experience using Scrum and a familiarity with other agile methodologies such as Kanban, Lean, SAFe or XP 
• Has managed software delivery in teams of 5 or more 
• Proven experience and a solid understanding of technology consulting, delivery management, project-based work, and managed services. 
• Highly developed customer relations and service skills including the ability to effectively present to enterprise audiences ranging from managers to director-level. 
•  Ability to manage expectations across accounts and customers while representing the broader Nortal value proposition and ensuring engagement success for all parties. 
• Excellent written, verbal and interpersonal skills are staples of the position. 
• Attributes include business savvy, precise communication, ability to build trust quickly, and strong attention to detail/organizational skills  
•  Job duties are varied and complex thus requiring independent judgment, collaboration and leadership.