Machine Learning Engineer, UIP Customer Value Measurement & Intelligence

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Our TeamWe are the UI Platform Customer Value Measurement and Intelligence team. The UI Platform organisation builds the tools, libraries and infrastructure that powers the development of Atlassian’s web applications. We give Atlassian teams everything they need to build web experiences that our customers love.The Customer Value Measurement and Intelligence team is focussed on building tools that help developers measure, analyse and improve the performance of their experiences. As well as we apply ML and generative AI capabilities to improve developer productivity. Our platform is leveraged by our biggest products including Jira and Confluence. There is no such thing as a slow productivity tool, so our team’s mission is critical to Atlassian’s success! This is a growing team with plenty of opportunity to deliver big impact.

On your first day, we'd love for you to have

• 4yrs+ experience of building modern data driven applications utilising Machine Learning and/or Generative AI ecosystem.
• Experience with open source ML libraries like pyspark, mllib, scikit-learn, langchain.
• Exposure to capabilities of Generative AI models like chat-gpt, llama2.
• Experience working with ML Platform and infrastructure like AWS Sagemaker, LLMOPS/MLOPS, Vector Databases.
• A passion for utilising ML techniques to solve customer problems.

It's great, but not required if you have

• Knowledge of open-source libraries, tools, and frameworks (e.g. for logging, wiring, testing, building)
• Some industry experience with public cloud offerings (e.g., AWS, GAE, Azure)
• Ability and willingness to learn new programming languages, frameworks, and paradigms

Our perks & benefitsAtlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.